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Estate Agents in Sudbury
Palmer & Partners - Sudbury

Palmer & Partners - Sudbury

4.1

17 reviews

Closes at 6:00pm

18 Market Hill, Sudbury, Suffolk, CO10 2EA

Palmer & Partners - Sudbury hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Palmer & Partners - Sudbury does have 17 reviews, with an average score of 4.1/5 If you're looking to sell in Sudbury, you may want to choose an agent with more experience. Covering this area are other estate agents, such as William H Brown - Sudbury and Fenn Wright - Sudbury. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 8:30am - 6:00pm
Tuesday 8:30am - 6:00pm
Wednesday 8:30am - 6:00pm
Thursday 8:30am - 6:00pm
Friday 8:30am - 6:00pm
Saturday 9:00am - 5:00pm
Sunday 10:00am - 2:00pm

View all details

Palmer & Partners - Sudbury Reviews (17)

Have you used this agent?

J CB

Helpful staff... Read more

18th Jan 2024 (10 mo. ago)

P o'hara

Palmer & Partners arranged viewings in the winter months when I was working away and could not be there. They found a suitable buyer quickly and sold my property for a good price, so I am happy with the service they provided.... Read more

1st Apr 2022 (2 years ago)

S Harris

Fabulous service from start to end. Great communication and always friendly and professional. They were always ready to answer any queries I had and always phoned me when they said they would. Can’t really fault them at all... Read more

31st Mar 2022 (2 years ago)

C Cousins

We had a complicated case, very long (no fault of Palmers ). We were kept informed and fully supported ! Yazmine was amazing ! She was really caring and patient, would not hesitate to use them again. Thank you.... Read more

30th Mar 2022 (2 years ago)

G Harper

Happy to revise my review after a member of the management team got in touch and made all details of the situation more clear. Thank you.... Read more

22nd Mar 2022 (2 years ago)

Anonymous Homeseller

Where to start? In fairness I must state that they eventually released me from the eye-watering SIX MONTH contract - having lied that this had been discussed with me and was the same in every other agent on the high street. I made 3 quick calls and was even told by one agent that "that's an outright lie and they [Palmers] know it". I was given a 14 day cooling off period on the contract - but they didn't give me the contract to consider! When I called in to request it, he turned the office upside down looking for it before it was found crumpled in the bottom of a filing cabinet. It was a carbon copy - ie attached to the contract - so WHY wasn't it handed over at time of signing? Probably because the whole process was rushed and rather desperate. House details were duly advertised. Dimensions of lounge & hallway were wrong and my 4m x 4m summer house/home office was described as a "wooden shed". Yes. They corrected the measurements, but the damage was done - people had seen it and were now "swiping left". The attitude of the girl in the office (not going to name her) was rude and condescending. She flatly refused my request to email potential buyers to correct the house details (the branch manager later told me that had he realised that I'd requested this, he would have made sure it was done) And nobody expects to have the phrases - "well, you didn't actually expect to get the asking price did you?" and "we can't magic up buyers can we?" - thrown at them! Statements were made which were flatly denied a week later and my house was being advertised without a valid EPC - opening me as vendor to a fine. Another lie here - the guy who carried out the EPC told me that Palmers had instructed him 3 days before he turned up to do it. Palmers told me that they had instructed him 3 weeks earlier than this! On balance, I believe the EPC guy! Anyway, that's a quick outline - it took a letter to the CEO of the company to achieve a satisfactory outcome, which for me, was a phone discussion with the branch manager followed up by a letter apologising for the manner in which my custom had been mishandled. He offered to release me from the outrageous 26 week contract and - thank God - I was able to walk away from the whole sorry business. Awful. DO NOT touch this company with a barge pole! (this is written 1 month after all dealings with Palmer & Partners ended - it is not a knee-jerk, but has been carefully considered!)... Read more

3rd Feb 2022 (2 years ago)

R French

Happy to revise original review, Yazmin has been very professional and helpful and we appreciate that its a busy time for all.... Read more

3rd Sep 2021 (3 years ago)

C Sexton

Bad communication. Trying to arrange a viewing, rang up first thing, and i said I can do every evening, she said she will talk to the vendor. When i rang back the third time to see what dates the vendor could do, she said it was only Saturday viewings, of which the estate agent never talked about! Why didn't you say this from the beginning? And now all the slots are booked up by the end of the day. So ungrateful and very disappointed.... Read more

22nd Jul 2021 (3 years ago)

D Willett

Helpful and informative... Read more

3rd May 2021 (3 years ago)

M Ruse

Effeciant, helpful staff.... Read more

7th Oct 2020 (4 years ago)

G Rogers

Very pleased with the Sudbury office all staff very helpful. Always kept me informed throughout process to completion. Would have no hesitation in recommending this company.... Read more

30th Jun 2020 (4 years ago)

D Whittle

A first class experience, couldn’t do more for me, always at the end of the phone to answer any questions and help resolve any problems, as a first time buyer they helped me through the process and made it very easy, couldn’t recommend more... Read more

4th Mar 2020 (4 years ago)

R Rusby

Fantastic support right from the start. As first time buyers, the experience of purchasing a property was completely new to us and with the help and support from Dan the process was smooth and (relatively) stress free! Dan helped us liaise with our solicitors and mortgage broker so communication was kept throughout. If you’re looking to purchase in the Sudbury area, we absolutely recommend.... Read more

1st Mar 2020 (4 years ago)

A Dyer

Excellent service, Dan made the sale of our property effortless from Start to completion Would Highly recommend... Read more

15th Feb 2020 (4 years ago)

C Gazzi

We found all staff members to be pleasant and efficient... Read more

11th Feb 2020 (4 years ago)

Performance stats

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