I use them when I was selling a flat. Good agency. Kind team that help me a lot. I can recommend them.
Terrible company. Worst experience I have ever had selling a house. Single handedly nearly lost my sale on multiple occasions through pushy behaviour because they were so desperate for their commission. They were lying to our buyers and telling them we would pull out if they didn't do x, y and z which was completely untrue. Thankfully my buyers had the initiative to contact me directly and we realised where the problem was. Absolutely awful - the housing market is slow at the moment so you'd think that they would be trying their best to make sales go through, but clearly not. Steer clear unless you want a ridiculously stressful experience with a bunch of liars.
I can totally recommend David Burr and team. Buying a house has been made stressfree and enjoyable. Miles has always been such a positive factor in the process (along with Sheila and Matthew always at the end of the phone). They have been a super team to work with.
Great service by friendly staff who couldn’t do enough for us. Thank you.
My kitchen flooded in February 2017. After contacting William H Brown, they finally agreed to send out an emergency plumber after I stated I couldn't go an entire week-end without water. A huge amount of waste water had leaked under all my cabinet and started to make them rot. I kept contacting them to get the damage repaired but to no avail as the members of the property management team kept quitting and no one took over where the last one
had left off. So after months of calls, someone finally came out to repair the damp damage today! (2 August 2017) 6 months later!! And found that the initial repaire job wasn't done properly and everything has rotten through! It's disgusting that they would rent properties in this condition! If I wasn't 8 1/2 months pregnant I would move out! Shameful service!!!
We bought a house through Fenn Wright. Our viewing went really well, Claudia was able to answer most of our questions and found out what she didnt know. Our solicitors messed about during a key point of the purchase. Tracy and Claudia didnt give up and pull the plug, they helped us to ensure the purchase went through. I know that many agents would not have been as supportive, it was so nice to be able to deal with genuine, nice people. If we are looking to sell, rent or buy in the future we will be back in touch with them first.
Not a great experience? Agent had no idea of the length of the lease of a property I was interested in...after veiwing I offered the full asking price, only to be informed 3 days later that the vendor had accepted another offer from a viewer who had viewed before me, why continue to show people around?