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  1. Home
  2. Pennaf Premier Sales and Lettings - Port Talbot
Pennaf Premier Sales and Lettings - Port Talbot Logo

Pennaf Premier Sales and Lettings - Port Talbot

34 Station Road,Port Talbot, SA13 1JS
Pennaf Premier Sales and Lettings Port Talbot are an estate agent in Port Talbot. They mainly list properties in SA12, SA13 and SA11. Over the last 6 months, they've listed 14 properties, with 6 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and OnTheMarket.
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Pennaf Premier Sales and Lettings - Port Talbot Reviews (14)

  1. 7% 5/5 Stars
    7%
  2. 14% 4/5 Stars
    14%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 79% 1/5 Stars
    79%

Anonymous Homeseller

5/5 Stars
An easy 5* rating from me. Flawless from start to finish during the sales process. Claire Bayliss dealing with the sale was absolutely fantastic. Providing viewings right from the start and selling the property within a month. I was contacted right the way through the process, both in a friendly and professional manner. Felt at ease right the way through the process. Pennaf will also setup an account for you where you can see exactly where you are in the sales process from start to finish. I highly recommend Pennaf Premier.... Read more
1st Feb 2022 (6 mo. ago)

joolz Pt

1/5 Stars
The worst letting agent I've ever dealt with. I deal with about 6 agents stay clear rubbish... Read more
15th Jun 2020 (2 years ago)

Neal Wagstaff

4/5 Stars
Very efficient and professional with the sale of my house. Great correspondence and attitude. A big thank you to Claire Bayliss for her professionalism... Read more
22nd Feb 2020 (2 years ago)

victoria Cross

4/5 Stars
Enthusiastic staff and professional... Read more
22nd Feb 2020 (2 years ago)

Niko10 Dawood

1/5 Stars
I never ever seen the company so unprofessional customer service they take my deposit for no reason when I moved out of the property all nice and clean the way speak to on the phone so rude when I ask for my deposit back I will never ever go there again... Read more
14th Mar 2019 (3 years ago)

MARK PETTY

1/5 Stars
Bunch of inadequate cowboys... Read more
9th Nov 2018 (3 years ago)

rhi elisabeth

1/5 Stars
Woman I rang for quick query had such an attitude. Couldn't get off phone quick enough and kept interrupting my questions with 'bye'. Can't believe it.... Read more
4th Jul 2018 (4 years ago)

Claire Thomas

1/5 Stars
Disgust is all i can say and anger my elderly parents 1 disabled and disabled brother before he died were living in a place with unsafe electrics , gas and windows in poor condition i went to stay there over winter after my brother passex aand was shocked to see how bad a state the place was in after they had rented it for 15yrs when i told my dad to get in contact with landlord he said thwy wouldnt gwt jobs done and he would have to pay or do them his self and always has . Unbelievable . Do not privart rent off this company the staff are extremly stuck up there selfs and couldnt careless about there tenents aslong as rent paid if it was me i would of gone years ago but parents always paid on time or early . Garage doors broke towards end of tenency and at same time my father died myself had to remove all of garage contents as they had no intention of fixing it and left it unsafe and looking a mess . My parents nieghbours even rang up as it made there garage unsafe and the girls there were extremely rude to them . They have no manners there common tarts in suits .... Read more
22nd Jun 2018 (4 years ago)

Rob EdwRds

1/5 Stars
Constantly bothering me with unsolicited phone calls, obviously cowboys.... Read more
11th Feb 2018 (4 years ago)

Carl Moule

1/5 Stars
I am on my friends computer I'm Robert Andrews I couldn't rate less than 1 star so had to put 1 the rating is more minus 5. Nearly everything in all the previous reviews has happened to me When I was meant to move in the house was filthy flies nest in kitchen black grout all in kitchen Tyler's with dirt empty beer cans in cupboards which we found when we picked keys up and Katie the manager laughed when I found them which shows they do no inventory before doing move ins. The carpets were smelling of cats pee did manage to get just a stairs one which they dumped the old carpet out the front which was there for the whole of my 6 months tenancy. There was 2 big separate pulse of rubbish as in wood slate Tyler's etc when asking Katie the manager to remove the rubbish we were told to leave it there but not to add to it. Also before we were in process of our last 4 weeks viewers were coming they were meant to give 24 hours notice and arrive At a reasonable time so the letter can be handed over but one night Angela from penaf forgot to drop letter off in to us when she finished work in penaf at 5.30 so she decided to try and sneakily post it through our door at 12.30 in the night which disturbed us and caught her getting back in the car and she said sorry I was meant to post tea time this is completely unexcepable and very unprofessionall All walls were suppose to be painted before I moved in and damp sorted but had to do it myself as they didn't bother waited 4 months for someone to come and fix my sink and 3 days we were left with no heating or water as boiler broke this was winter time to. And when I have left the property I cannot get any of my money back I paid £440 rent in advance in cash and council also paid so it was paid twice so they had 7 months of payments and I only lived there 6months but they keep saying there's no rent in advance after leaving they didn't contact me for a while so then I had to contact them and they then told me there was no bond or rent in advance to come back to us as they went behind our backs to get carpet cleaned cos they reckoned it smelled also said kitchen needed cleaning which I can't see that as it was scrubbed with a steam mop. They didn't even have the decency to inform me of the carpet and kitchen to be cleaned so that I could do myself they just spent my money.... STAY WELL CLEAR PENNAF SHOULDNT HAVE A BUISNESS THEY JUST TAKE YOUR MONEY AND THEN DO NOTHING AND DONT GIVE IT BACK...... P.S ALL STAFF MEMBERS HAVE TERRIBLE CUSTOMER SERVICE AND ATTITUDE AND THEY NEVER KNOW WHATS GOING ON THEY JUST GO ROUND IN CIRCLES AND PASS YOU ROUND THE STAFF MEMBERS. IF YOU CURRENTLY HAVE A PROPERTY WITH PENNAFF I HIGHLY RECOMEND YOU RECORD EVERY PHONE CALL BECAUSE THEY ALL CONTRIDICT THEMSELVES AND SAY DIFFERENT THINGS ALSO WHEN THEY COME OUT MAKE SURE YOU CAN RECORD OR TAKE NOTES SO YOU KNOW WHAS BEEN SAID? P.S pardon my French but I would rather pitch up and live in a Fukin tent than a PENNAFF property!!!!!!!!!!! STAY AWAY STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!! STAY WELL CLEAR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!... Read more
16th May 2016 (6 years ago)

Colman Freewood

1/5 Stars
Diabolical and unprofessional service from these cowboys/girls. Do not understand what confidentiality laws are. And are the first to take money but the last to get onto any issues with their clients properties. When my partner found another property to move away from a shabby mouldy building they rented her. One member of staff named Kirsty maliciously phoned her new agency and lied to the landlord to block the move.Any other walk of life this would have led to serious consequences for this member of staff but it seems this is all part of the way they do their business. If i can save just one more tenant the hassle we have had to endure from these amateurs then it's job well done. Please steer clear at all costs.... Read more
5th Jun 2015 (7 years ago)

Steve Bevan

1/5 Stars
kirsty from the port talbot office has terrible customer skills and should be fired.. been waiting 8 months for them to remove carpet which they replaced and was dumped on the floor outside the property its her that takes the calls and does not pass messages on . they also took lino up from my bathroom and dumped it outside my property 9 weeks ago and its still there and i still have just bare floorboards in bathroom . i had a problem with my toliet and when i told her she said i had to do it myself .. i am no plumber .. now to top it off rang them this morning to report a faulty boiler and low and behold guess what i was told ... yup you guessed it to sort it myself ... i am currently looking for a new property to rent they never return calls discusting .... Read more
30th Jul 2014 (8 years ago)

samer zoubi

1/5 Stars
We have tried them once, and we will Never ever go back to them again even if they would pay us. They Never payed us fairly, never on time, the best part of dealing with them was when we left them. It is simply amazing the customer service skill that the branch manager has. Believe me they don't worth even a single star ... Read more
6th Dec 2013 (8 years ago)

Sam Berrie

1/5 Stars
House im currently renting off them is infested with rats!! Have proof off environemntal health that they was also out with last tenants as they also had rats!! Neighbours confirmed there was rats here when landlord was here!! Its never been sorted!! They have chewed sofas washin machine lead been on my children's beds there are holes everywhere thruout the house.!! They been out this mornin to look at them they answer was they not holes it where the wall is coming off!! ???????? you can clearly see carpets and linos have been chewed!! They fail to take any responsibility for any repairs here!!! My children are currently now sleeping downstairs on sofas and also in wiv me in my bedroom downstairs as rats are running through bathroom and all bedrooms every night!! Down the holes you can see live electric wires!! Have ad advice off a pest control expert the last few days saying a fire can now occur here at any time and to get out!!! pennaff got someone one today to look at the holes but he sed hes not a pest control expert he doesnt know what to do!! theyve chewed boiler before now all leads and they tried gettin a boiler in my name behind my back!! very lazy dodgy people!! Its now 17:39 holes are still there all in floors upstairs wen they came out at 945 this morning!!! they do not care that mine and my childrens lives are now at risk!! i havnt heared from them atall since leaving them this morning!! They ad pest control out last year to do nearly four months worth of work they neva paid him after all his hard work of getting rid of the rats!! He ad to take them to court!! Im paying 500 a mth t them for my children's lives to be at risk we all av to go to bed in our shoes and socks not to get bitten in the nite!! My children have disabilities and are petrified here!! I have secured another property which will be ready in two weeks but because i am moving they will not secure this house before i go!! they attitude is theyll sort it once im out and rooms are empty!! Rats have chewed all my furniture ive had to buy all new for when i move!! They've chewed my kids school shoes and urined in they school bags my son caught leptospirosis off them last year!! I am currently going to take them further with all the evidence i have photos of rats here videos of rats here photos of damages! Including reports off proffesionals!! I will be writing a further review once im out of here with the address of this property so they cannot rent this house out again!! Its not fit to live in!! Atall!! i am disgusted and sickned the way they have let me and my disabled children live in!!! they should be closed down as they not proffesionals atall!!!! The scumbags dont even deserve 1 star!!! Any one looking to buy or rent a property off these cowgirls need to do a thorough check as they just hide hidden problems to ger tenants in they properties!!!... Read more
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