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Russel + Aitken - Falkirk

4.2

9 reviews

Closes at 5:00pm

9 Cow Wynd, Falkirk, FK1 1PL

Russel + Aitken - Falkirk hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Russel + Aitken - Falkirk does have 9 reviews, with an average score of 4.2/5 If you're looking to sell in Falkirk and Stirling, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Falkirk Homes Estate Agency and Your Move - Falkirk. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

View all details

Russel + Aitken - Falkirk Reviews (9)

Have you used this agent?

R Torrance

Excellent speedy efficient and very helpful ??????... Read more

6th Oct 2021 (2 years ago)

K Doyle

Solicitors for Will and Estate planning... Read more

15th Aug 2021 (2 years ago)

R Mohammed

Great Solicitor's, very pleasant, friendly and welcoming staff. A pleasure to deal with.... Read more

4th Aug 2021 (2 years ago)

E Boyle

Marc provided a brilliant conveyancing service to myself and my husband when we were buying our first home in 2017. Honestly could not have asked for a smoother process. We were communicated with throughout. Marc was prompt, efficient and a pleasure to work with. Buying a first home or any home is stressful and I would highly recommend this firm to anyone who who wants a firm who will make it as pain free as possible.... Read more

29th Oct 2020 (3 years ago)

A Smith

Excellent experience with Phil and Joanne when helping me with sale of my house following my marriage separation. Kind and understanding during this difficult time, always keeping me up to date and informed. Easy to contact and flexible to meet my needs. Will be looking to work again with them hopefully in the next year or so. Highly recommend - Alison Smith... Read more

27th Oct 2020 (3 years ago)

J Woods

First of all what is not in dispute is that Russel and Aitken lost my late mother's house deeds. It distressed her that a lawyer trusted to hold documents securely could not do that. By then she had had already her will drawn up by them and swore it was the last thing she would do with them. It was. She passed away earlier this year.with some trepidation, I called the Alloa office and asked to retrieve the will. They said they needed 24 hours to get it back and call after 12 with photo ID and proof of address. I called the Alloa office next day again to check it was in and drove from Glasgow to pick it up. Emotional day picking up mum's will. It wasn't there. Sets all kinds of hares running because of the previous loss of documents but eventually told they are in the Falkirk office. Alloa Receptionist says that happened regularly since switchboard was centralised there. People think the Alloa number is the Alloa office naturally, but it is not , it's Falkirk and I'm sure wasn't announced as such to me on multiple calls. Drove to Falkirk. First no staff available to open door. But called and eventually someone came. Was told I needed another document , death certificate to pick it up. I'm also sure they did not ask for this. I Complained but stonewalled by senior staff member. No telephone recording. "My staff would never get this wrong" "colleague overheard directions being given”, No ”Sorry for any possible misunderstanding" which would have been enough . Now I'm not infallible (unlike Russel and Aitken staff?) , but the mistake made in the rebuttle was overegging the pudding on the directions ”given". which further convinced me I had not been informed correctly multiple times. IMHO a total lack of accountability and compassion to an upset bereaved customer. Not a huge transgression or impact you might say, but this goes to trust. You have to be able to trust your lawyer and myself and my family having lost that, will now use another lawyer. Caveat Emptor... Read more

16th Sep 2020 (3 years ago)

I brown

Slow service... Read more

25th Jan 2020 (4 years ago)

M Rasool

Philip Bonnar at Russel Aitken in Falkirk was extremely accommodating, professional and helpful on a recent enquiry I made. Thank you very much.... Read more

24th Oct 2017 (6 years ago)

B Sargent

Very helpful. ... Read more

14th Jun 2016 (7 years ago)

Performance stats

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