Brilliant service, my property was on the market for 4 months without selling till I switched to Aberdein Considine, sold within 2 weeks. I wish I’d gone with them from the start.
15th Sep 2021 (5 weeks ago)
A disgrace to estate agents and solicitors
We recently purchased a property in Aberdeen, using this company as agents and solicitors. This was a major mistake from the start. Several issues and a few notable ones.
Also being agents for the seller and even though "legally" they should not be biased it was obvious that they were working in the sellers interest totally. We were interested in 2 houses in particular to start with and we put offers on both. We were only told later that the second seller (using a different estate agent) had also accepted our offer, but we were only told this a week later. The property we took had been on the market about a year and AC obviously wanted to push this one to the front to off load.
Also even after the offer was accepted, the seller instructed AC to leave the property on the market, so nothing was received in writing and we were on hold for a number of weeks wondering what the problem was. This was only resolved a couple of months later when we threatened to pull out if we did not receive the paperwork. Amazingly it was produced the same day.
Then the major issue we had. One working day before collecting the keys, we were informed that there had been a water leak in the loft, but that it was "all sorted". When I went to have a look, I found that the majority of the ceiling in one bedroom and the landing had collapsed. This had been repaired, very badly. This event had actually taken place a month previous, but AC informed us they had no obligation to inform us as that was the sellers job. (bearing in mind they were the sellers agents also)!
Once we had taken possession, we found out that this had been the second flood in the property, the first being a year earlier, when the fire brigade had to break in!. We had not been told of any of these issues.
This estate agent and this solicitor in particular I would recommend staying well clear of. They act in a totally cut throat manner to make the highest fee for the least effort and in the end any issues are someone else's problem!
Since moving in we have had the electrics and plumbing checked. In the electrical system we found light bulbs literally filled with water where it had run down the cables, rust internals on the light switches, damaged cables in the loft. On the water side there are many damaged pipes where they had made quick repairs. We actually had a small (third flood) however, as we were home at the time it was minor!
Once we are more sorted with the property we will be looking into getting some advice from a different solicitor!
18th Apr 2019 (2 years ago)