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Home
Estate Agents in Wallington
Shared Horizons - Shared Horizons (Resale)

Shared Horizons - Shared Horizons (Resale)

1.7

213 reviews

Opens tomorrow at 9:00am

High Street,South Croydon, CR0 9XP

Shared Horizons - Shared Horizons (Resale) hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Shared Horizons - Shared Horizons (Resale) does have 213 reviews, with an average score of 1.7/5 If you're looking to sell in Wallington, you may want to choose an agent with more experience. Covering this area are other estate agents, such as KK Rich Estates - London and London Lettings & Sales. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

View all details

Shared Horizons - Shared Horizons (Resale) Reviews (213)

Have you used this agent?

S Piddington

They have become the worst housing association you could ever been a tenant to. The housing association have become to large ,do not care anymore.... Read more

26th Jun 2023 (1 year ago)

H Povey

No response yet .... Read more

16th Jun 2023 (1 year ago)

G London

Diabolical service, rude, incompetent staff and equally poor contractors - namely Swale heating. Housing Ombudsman needs to investigate them... Read more

9th Jun 2023 (1 year ago)

W Villa-Shonner

I am taking legal action against Southern Housing formerly Optivo because of their extreme incompetence. We have been without intercom for 6 months and they keep fobbing us off like we do not exist and we keep paying for services they do not provide. It should be ilegal for organisations like this to operate.... Read more

2nd Jun 2023 (1 year ago)

C Morgen

One star is being generous. I would avoid Southern/Optivo. If you make a complaint it will be the same spill and narrative from the managers. A lot of false hope and empty promises. In order to protect your mental health and well being I would personally look into being managed or being a tenant where. I have been waiting to move for under 10 years, I was served papers that I was under occupying the tenancy. However very little has been done. Optivo believe I have been treated fairly despite their incompetence. There is a lack of duty of car and compassion, I am expected to remain in the property where my grandmother perished and pay for a two bedroom flat.... Read more

1st Jun 2023 (1 year ago)

gary

6 hrs and still waiting for emergency plumber. No calls or txts to keep me updated.poor show all around... Read more

29th Apr 2023 (1 year ago)

E Mentesh

Very helpful prompt on time... Read more

30th Mar 2023 (1 year ago)

L Akehurst

Never use this company. Really dreadful experience with lies and awful customer service. Treated first time buyers with complete disrespect and then escalating to managers getting the same rude response. They promise things over the phone and then you ask for confirmation in writing they say you are lying. Avoid at all costs and save yourself time and money - we have now waited a year with probably less than 10 emails all year.... Read more

29th Mar 2023 (1 year ago)

R witcher

They just don't know what they are doing... Read more

27th Mar 2023 (1 year ago)

Dan

If we could give 0 stars, that would be our choice. Nothing new here as you can see from all the feedback in this page, however it's good to maintain this updated so everyone can see that nothing has changed. In sum, we bought a new build flat in London through a shared ownership and basically the flat came with many defects - extractors not working (they were never installed according to someone we paid to fix it), handles falling apart and for 2 weeks, we had no electricity due to the customer service having no clue what the providers actually were. We weren't worried as we had just moved in and were within our "liability defect period" and would soon/eventually received a settling in visit to check on us. Obviously this visit never happened and after emailing the company we were told that the period was over and that they wouldn't be responsible for any issues. Basically, from what we could understand, the period (warranty, let's say) starts when the construction was over and not when we moved in (?) - as the flat was over a year old (we found out though this), nothing they could do anymore. To sell you the flat, everyone is responsive and lovely - aftercare is another, more horrendous, story. We have all the evidence saved, however to start a legal battle would be too costly for us at this point. That is what they count on, that not enough people will have that courage or financial freedom to pursue their rights. Stay away if you can!... Read more

18th Mar 2023 (1 year ago)

N Bailey

Worst ever no change only the name . Had a leak for years Optivio finally rectified it years later. I have damp and my illness has deteriorated due to they neglecting my leak . They don’t care or communicate with each other bad service won’t recommend them at all stay away from them if I can give 0 I will. Don’t know why Optivio changed to southern housing as it’s still the same bs with them . They need to be closed down waste of time cheap badly built homes with lots of issues all Optivio care about is rent money things will never change same old s. Avoid they can’t even repair nothing professionally very unprofessional and messy never clean up after themselves and always do a bad horrible rushed bad work job cow boys... Read more

10th Mar 2023 (1 year ago)

G Filipova

I put one * just because there’s not possible to leave no *. My sister is living in Optivo flat. She reported that the shower pump is not working so her bathroom is getting flooded when she takes a shower. She was forced to use communal shower for whole month until someone came to repair the pump. A week later - pump is broken again. The heating in the flat was never repaired even though 8 months ago was reported that none of the radiators are working. UPDATE - 3 months gone since this review - shower pump hasn’t been repaired until now leaving my sister to use communal shower.... Read more

8th Mar 2023 (1 year ago)

Lisa

Fantastic service, lovely lady called Fouzia calmed me down as was panicking about my front door lock broken and Damien came out within a few hours and fixed it, done a great job. Much appreciated, thank you.... Read more

6th Mar 2023 (1 year ago)

M losada

DO NOT BUY any flat from this company. I have received a flat with a damaged open window, damaged ceiling, the boiler of the building has not been working (according to the residents since July last year), hence there isn’t a heating system that works properly, the constructors damaged a window when they came to fix the ceiling, and do not want to take responsibility. Already said they didn’t do it and are playing a blaming game. Btw, they didn’t even fix the ceiling. They were advised by the building developers to inform the new buyers about the boiler problems but they didn’t say anything. There is an office space downstairs, I will make of it my office and will make it my work to advise anyone coming to see the flats of the problem, I am also printing flyers which I will start giving people around Croydon and I have been doing research on new buildings in the area, I will leave them on other developments too. I have gone door to door on my building to ask people for advise and almost every flat have had similar or probably worse issues. Nobody even give a proper explanation of the problems. Nor when those are going to be fixed. From other residents I realised that this will be a constant battle and prob something will be done after months of fighting. They will exhaust you until you do not want to do anything more. From tomorrow I will bring my portable desk downstairs, come and see me at the grove in Croydon and we can discuss, I can show you around my flat and the problems. DO NOT LET these people scam you.... Read more

17th Feb 2023 (1 year ago)

S Paracha

This should be complaint 1 of 5000 but to begin with genuinely, one of the worst organisations to deal with in history - very poor customer service. The lifts have been out of service in the building for over 10 days. No proper update has been provided by Optivo, Southern Housing or Precision Lifts. People in the building with young kids, mobility issues that have not been able to go about their day to day activities as a result of this poorly structured organisation. Very disappointed, the people I call are not understanding of the issue at all, each time the issue has to be repeated - I would advise looking to buy a home from Optivo or Southern Housing to really think and look deeply into their processes and procedures before committing to anything. Private owners, tenants and the like are treated awfully and dismissed / passed around on calls. Terrible.... Read more

13th Feb 2023 (1 year ago)

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