9th Jul 2024 (18 days ago)
This is probably more of a glassdoor review but i want everyone to get an idea of how this company actually works! I worked with the company back in 2019 - 2021 and left due to poor management. Staff were treated so unprofessionally and it started to affect my mental health.
Recently the two owners parted ways and they reached out to me again and asked if i wanted to work with them again. They promised me things have changed and the way they work is much better.
I clearly did not last long there, considering that i am leaving this review 3 months after rejoining. I feel compelled to share my thoughts and insights. From the moment I rejoined the company, I noticed a concerning lack of transparency and ethical practices. The management seemed more focused on making quick profits rather than providing quality service to clients.
One of the most alarming aspects of this estate agency was their consistent disregard for laws and regulations. They would often cut corners and bend rules to maximize their own gains, leaving clients vulnerable and uninformed. The lack of proper documentation, misleading advertising, and hidden fees were all common occurrences.
Furthermore, there was a prevailing culture of dishonesty within the company. Agents were encouraged to use high-pressure tactics and misleading information to secure sales, often at the expense of the clients' best interests. This not only tarnished the reputation of the agency but also created an unhealthy and toxic work environment.
Another concerning aspect was the lack of professionalism and accountability. Many of my colleagues lacked the necessary qualifications and experience, which resulted in poor customer service and inadequate advice. Moreover, when faced with complaints or issues, the management would often dismiss or ignore them, leaving clients frustrated and dissatisfied.
Overall, my time at this dodgy estate agency was disheartening and has left a lasting negative impression. The lack of integrity, transparency, and professionalism made it impossible for me to continue working there. I strongly advise anyone considering their services to proceed with extreme caution and thoroughly research alternative options.... Read more