5 stars goes to Brigitta who was extremely nice, polite, communicative and helpful. I can honestly say Ive had a very good, if not the best experience dealing with Brigitta. Progression of my application was fast and smooth thanks to her. I'm glad there is someone like her in this business who actually cares about the customers.
I appreciate your work Brigitta! Thank you again and keep it going.
definitely do not recommend, not professional, mortgage adviser is the worst among all of them
Lynsey was absolutely fantastic from start to finish. She's so friendly and professional, really listens to what you want and always delivered. Alexandra was also brilliant and always followed up with me. I previously had a lousy experience with another letting agency but Streets Ahead were so great. Definitely recommend!
Do NOT use these agents!! They lack integrity, professionalism, communication and managerial skills, the list goes on. I lodged a complaint with these amateurs and it hasn't been resolved to my liking, and believe me, I had grounds for complaining.
They don't return calls, their emails are flooded with grammatical errors, they can't pass a message on to their employees. You really have to chase them up. Their mission statement reads, "“To be the most professional, caring and expert estate agent our clients, our community and the public come into contact with, whilst still ensuring that our commitment to staff training and innovation remains second to none enabling every client to have a smooth and stress free move.” What a load of flannel! Some clients may have had a better experience with Streets Ahead, but mine has been a complete nightmare.
The Lettings managers, George Potter and Daniel Woods both refuse to respond to my calls. Highly unprofessional and cowardly. A severe lack of attention to detail is plenty evident in their correspondence. Just an utter shambles if I'm very honest.
For those who have had a positive experience, count yourselves lucky because as far as I'm concerned these guys are complete cowboys. Unethical, unfair and unprofessional
Was really impressed with Julie Button and Sophie Griffin today while they showed me around various properties. Both had very warm and professional personalities, going through each property they were equally very informative and made the day very interesting. The properties were all at a very high standard and each visit was very enjoyable. Highly recommend property viewings with them both.
I am leaving 1 star and that is for Maxine Apps-she is their jewel in the crown and worth her weight in gold. I would giver her 14/10!!
So far the rest of my experience has been pretty poor it shouldn't be because I think they are fairly well set up but their communication skills are so poor that I find myself chasing and chasing. It's so frustrating and a total waste of my time and money. I have had contact from the lady who will manage things moving forward and she sounds very hopeful (fingers crossed) but at this stage I wouldn't recommend Bairstow Eves which is a shame because all they needed to do was give me a call and not ignore my emails.
I have recently use Mann Countrywide (South Croydon branch) to sell my mother's house in Purley and was pleasantly surprised by the professionalism displayed during the process. The sale was under probate and the house was a unoccupied. Mann arranged and managed a number of viewings on my behalf and kept me informed on progress at all times until a successful sale was achieved.
In addition, the staff were polite, willing and keen to offer a proper customer service.
Worst ever estate agents. I can understand, seller is their customer but they have no respect at all for a buyer. Very rude negotiators, no clue what are the spellings of customer service. Lino Rosato as well as Andy Jones. People be careful around these rogue estate agents. Bad name for countrywide
I really feel sorry for their customers who are selling their properties through them, I was very much interested to buy one property from them but now no way. I am never buying anything being offered by them.
The team at David Key were a joy to work with from start to finish. They were prompt and supportive throughout. Lets face it, estate agents have a fairly poor reputation, but these guys have restored our faith... not in humanity or anything... just in terms of "not all estate agents are dodgy".
So yeah - David Key for life yo.
David Key recently helped to sell my house and they are a very good estate agency. Ali and Andrew in particular are very professional and extremely helpful at all times and I would recommend them if you are looking to sell.
Brilliant service from Emanuel to help me find my first rental. Process very smooth and stress free. Easy to contact and was able to answer all my queries. Highly recommend Emanuel and Foxtons when searching in Croydon.
Useless ! Especially Dipan Shah! Looks like a lot of fake reviews to me. Don't ever expect a solution from people who either are unable or refusing to understand the problem!