lovely friendly staff, any issue/repairs are done within a reasonable timeframe and I'm kept updated.... Read more
Tenant
17th May 2024 (7 mo. ago)
L green
We have been the tenant of a property looked after by S L Homes for the past 2 years now. We could not have been happier. Linzi cannot do enough for you and all staff are polite, helpful and extremely professional. Thankyou to all... Read more
Tenant
18th Dec 2023 (1 year ago)
L marie
Please don't rent from these, especially if you have children. They have no concern of the saftey of their tenants at all. We fought for 2 years to get a leaking roof fixed. We ended up getting the local MPs involved. The house was full of mould, bowed ceilings due to the damage and we had water pouring from the ceiling and down the walls. Multiple times we were left with no hot water due to a shoddy boiler which British gas had actually condemned. We were also left without a working toilet. After the council forced them to repair the roof they gave us an eviction notice, the same week our baby was due to be born, which they were fully aware of. Then had the nerve to try and keep all the security deposit, and fabricated evidence. Luckily we had proof of all communications along with photos and videos.
The council told us that they have had multiple complaints from tenants about this lot. Bunch of crooks... Read more
Tenant
25th Nov 2023 (1 year ago)
Please don't rent from these, especially if you have children. They have no concern of the saftey of their tenants at all. We fought for 2 years to get a leaking roof fixed. We ended up getting the local MPs involved. The house was full of mould and we had water pouring from the ceiling and down the walls. Multiple times we were left with no hot water due to a shoddy boiler which British gas had actually condemned. We were also left without a working toilet. After the council forced them to repair the roof they gave us an eviction notice, the same week our baby was due to be born, which they were fully aware of. Then had the nerve to try and keep all the security deposit. Luckily we had proof of all communications along with photos and videos. Bunch of crooks... Read more
Tenant
25th Nov 2023 (1 year ago)
K Waldron
Always been very professional, used multiple times. Very competitive pricing. And a good
Knowledge of the property market.... Read more
5th Oct 2023 (1 year ago)
J Hales-Owen
No support during rental - had to endure rats for the last 3 months
Had an inspection before we left and we were told the property is in good condition only later to hear via the DPS that they have requested to keep the vast majority of our deposit for damages.
Outrageous.
Steer clear of Linzi and Craig!... Read more
Tenant
10th May 2023 (1 year ago)
J Ives
Poor customer service and don’t bother to communicate information to their tenants. They would rather let tenants know of changes to their tenancy agreement weeks down the line. When approached about not communicating information they don’t accept accountability or even respond to emails. Keep up the poor reputation estate agents have with their tenants.... Read more
Tenant
14th Apr 2023 (1 year ago)
T MATHEW
Poor customer service, very rude staff.. I found an advertisement on rightmove by SL homes for a 3 bedroom house for let, l sent the mail by expressing my interest. I didn't hear back anything for 4 days. I phoned them couple of times, said viewing is not started for that property. After a week phoned again and asked, then a lady said landlord found their own tent. After 2 days l sent mail for another property, same story happened again.Poor communication with clients and not trustworthy. Waste of time... Read more
14th Jul 2022 (2 years ago)
M C
Had a viewing in one of their houses for renting, told them I was interested about it and they replied "leave it on us we will be back on u on 2 days to take some information about u so the landlord can choose which tenant to go with for the house". 2 Days later noone contacted me, I called them at least 5 times, no reply, send them email to ask what happened, to get the answer " The landlord decided to go with another tenant". Absolutely jokers.... Read more
13th Jan 2022 (3 years ago)
D Allott
One star is generous. Absolutely disgusting letting agent. Puts Tennant's at risk, only care about money. Rude and condescending manager. My toddler injured himself at the due to a fence between my house and the property rented by this vile establishment that hasn't been replaced and we have been asking since January 2019. He required hospital treatment and stitches to his head that will now scar. During a heated conversation with the manager he said and I quote :"it is what it is"
Do not let your properties with this place and do not rent from them. They do not fulfil their basic duties and leave tenants and neighbours at risk for months on end.
DO NOT RECOMMEND... Read more
Landlord
12th Aug 2021 (3 years ago)
N Ferriter
No communication at all after using the email adress provided.... Read more
21st Jun 2021 (3 years ago)
DO NOT GO THROUGH THESE AGENTS - biggest waste of time!!!!
I had been in contact with them for over a week, they had put up a property on Rightmove and removed the listing straight away. We had asked if we could book a viewing or get the dimensions of the property room, to which we were told we'd get a call straight back. They will never call you back, you must call them to get told they will call you back again.
I then was able to get through to a (nicer slightly more helpful gentleman) who told us we could book a viewing with them for Monday. To which we accepted, booked off work and made arrangements to come. Only when i ring in the morning, after two emails being ignored, do they tell me again they will ring me back to confirm.... and get a text through to say the viewing is cancelled.
Biggest load of jobsworths... Read more
Buyer
12th Apr 2021 (3 years ago)
J Mcglynn
S L Homes have managed my properties for a number of years. The staff have always been helpful, professional and prompt to contact me if the tenants have had any issues so that I can organise repairs. They will organise repairs if needed.
They have always been quick to let the properties, the properties have never been vacant for long between tenants. I would highly recommended them.... Read more
Landlord
9th Jan 2021 (4 years ago)
S Gunn
Fantastic service, friendly staff!... Read more
18th Dec 2020 (4 years ago)
M Longsmith
Quality of customer service really depends on who happens to be working at the time. When we first moved here, they were quite helpful (thought we didn't have many problems at the time). One guy was extremely helpful and a socket fixed for us within 24 hours.
Unfortunately, the person I dealt with regarding our broken oven was rude, unhelpful and uncommunicative and the follow-up emails from another member of staff have been blunt and unhelpful, just repeating information we already knew.
Trying to contact SL Homes over the summer about a different issue took so long that I basically gave up on it for several months, as nobody would return my calls or emails. For the amount of rent you pay, you'd think they would be able to employ some more staff.... Read more
Tenant
10th Nov 2020 (4 years ago)
D Holland
Quite arrogant when you speak to them and not very helpful... Read more
3rd Nov 2020 (4 years ago)
K Wilson-Taff
These people are crooks tell lies about contacting people don't put offers through to vendors wouldn't touch them with a barge pole. Only gave one star because you have to put something have been reported to trading standards... Read more
Seller
26th Nov 2019 (5 years ago)
D Ford
Great friendly and excellent service... Read more
4th Oct 2019 (5 years ago)
D F
Very friendly staff... Read more
28th Jun 2019 (5 years ago)
Q Ligoo
I don't know what this is... Read more
24th Jan 2019 (5 years ago)
Z N
They seemed really nice until we had maintenance issues and then hit us with a ridiculous bill when we moved out. Avoid at all costs - it’s not worth the hit on your wallet.... Read more
Tenant
30th Nov 2018 (6 years ago)
P Nash
If you want to rent a property in Sheffield. DO NOT use this letting agent. Maintenance, ignore issues with properties and expect you too 'fix' doors, Taps, electrical issues and general maintaince to the property. They treat you as if you are disposable and are nothing until you leave the property. I have rented 7 different properties and lived all over the UK. The letting agents are incompetent and rude. Use a different letting agent if you want to be treated with dignity.... Read more
Tenant
30th Nov 2018 (6 years ago)
J C
These guys have found tenants for several of my properties over the years. They know what they're doing and keep you in the loop from start to finish. Great company.... Read more
Landlord
27th Jul 2018 (6 years ago)
A Dickinson
Bought a house through SL homes and they have been nothing but helpful would highly recommend, always there to answer questions and nothing is to much for them!... Read more
Buyer
7th Jun 2018 (6 years ago)
C Revill
Me and my partner rented a property from them for two years. In that time we had nothing but trouble when requesting for repairs to be done. In the month of November our boiler packed in and this was not repaired until February which resulted in no heating for the whole winter. Our ceiling caved in due to a bodge job from a plumber who apparently repaired the bath correctly. This issue never got resolved despite being told that someone would come out to repair. My advice would be to go and look for private rent instead of paying over priced rent to these cowboys. We eventually moved out without notice as the conditions were not even fit to leave a dog in. My only regret is that i eventually paid them the last months rent. Stay well clear.... Read more
Tenant
22nd Jun 2017 (7 years ago)