Blundells - Chapeltown

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Crucible Sales & Lettings - Chapeltown

Pinks Homes - Sheffield

29/12/2020.
OUR OVERALL EXPERIENCE WITH BLUNDELLS WAS VERY AVERAGE
The Branch Manager was very poor indeed and does his profession no good what so ever. He was never up to speed on the progress with our property, 99% of the time he did not return our phone calls. He would not listen to any other point of view other than his own and always gave an impression that he had no time for you, and on some occasions was borderline rude !!

It was always difficult to get someone to pick up the phone, especially in the branch. Appreciate they were busy but it still gives a bad impression. The staff at the office were of varying effectiveness and they obviously did not communicate well between each other as they were often not up to date with progress.

One particular office member (Deborah) however was excellent and held the "show" together. She always did what she said she would do and always returned our calls; and was very effective in communications with potential buyers and solicitors etc. When she was absent, we as the client had to do far more digging to find out progress.

Despite waiting since our sale completed on 26/11/2020, we have received no thankyou for our business from Blundells, not even from head office. We are appalled by this as they received well in excess of £2k from us in sales fees. APPALLING AFTER SALES SERVICE and SHOCKING BAD PRACTICE. They take their clients for granted which we do not appreciate.

Overall, WE WOULD NOT RECOMMEND Blundells over any other agent out there.

These days selling and buying property could be very stressful experience but due to highly professional and friendly team at Blundells chapeltown I have gone through this experience very smoothly. I would specially  like to mention mortgage advisor Julian sobey who always come up with right advice and guidance and help me go through my mortgage process. 
Hats off to all Blundells chapeltown team as they are willing to go extra mile for all there clients. I wish them all them all the best and keep up the good work.

I have just completed the purchase of my first home with the help of Julian Sobey. Who was a massive help and provided brilliant support during the whole process. Offering a huge amount of advice and guidence.

We are in the process of selling my late mother's house and the service provided by Blundells, Chapeltown has been excellent. From the initial positive valuation by Hollie Fletcher, to the photographer visit and then the marketing and viewing process all have been first class. Nathan Bailey and especially Kirsten Cameron  have called me on many occasions to inform me of how the viewings went and then guided me through the final bids in order to make an informative decision on which one to accept. Kirsten has been very friendly and supportive in this difficult time and nothing has been too much trouble. I know I can contact her whenever I need assistance during the remainder of the sales process. I would certainly recommend Blundells, Chapeltown to sell a house in the future as it has taken only 12 days from the house being put on the market to being sold subject to contract which is amazing in the present climate. The 5 stars award is definitely well deserved.

Blundell's in Chapeltown did a great job selling our house.  The sale was agreed very quickly and they communicated frequently on all the various stages through to completion.  Special shout out and thanks to Debbie, Kirsten & Scott.

Blundells have sold our property and also found us the perfect property to buy which was also on the market with them, great service so far. Have also used Julian for our mortgage and everything has been sorted quickly and efficiently.

Blundells Estate agents have been really professional with all the process. All the staff dealing with our case have been amazing and very responsive... Hollie and Debra we can't thank enough... And Julian Sobey with his financial support and guidance.. Thanks guy's.

Excellent service from start to finish. I was buying my first home with my partner and sometimes felt lost, but Debrah a Blundells helped me and answered my questions. They always called back and would make frequent calls to double check everything was going OK.

As a first time buyer, being unsure of how any of the processes work, working with Julian at Blundells was a great support and point of contact to help set up a mortgage which made the process very smooth to run through.

Great experience from the minute Scott walked into my home. Made me feel comfortable about selling my house with him. Kirsten was absolutely brilliant in getting all our viewings booked in and working around my availability. She also kept me up to date regarding offers and what we was waiting for. Overall a great service and made what can be a stressful time, nice and relaxed!

An unbelievably easy and enjoyable experience as a first-time buyer with Blundell’s Chapeltown. Kirsten was extremely helpful in organising viewings and during the negotiation of the property. I was well informed throughout and highly recommend using Blundell’s for a swift and pleasant service. Thank you so much Kirsten.. your help is very much appreciated.

Kirsten was amazing in helping us purchase a house, her customer service was great and always on hand when needed. Would recommend this branch for future sales!

First time buyer. A bit nervous and not sure who to trust. After finding the house we wanted I then got passed to Julian Sobey (Mortgage Consultant) for Countrywide who works in the branch. Absolutely perfect service. Was told what I could borrow from the banks in my financial situation & now have a Mortgage application in place. No hard sell of any personal insurances as well which I was warned about, just honest service. If you are currently debating to buy a property I would recommend booking an appointment and speaking with Julian to see what your options are. 

Also the Agency themselves Kirsten was very helpful. Ringing me up to get me a viewing for a house which at first I wasn't in any hurry to view but thanks to Kirsten I was prompted to go look before I got into a bidding war with 2 other people and potentially lost out I managed to be accepted with my offer. 

Me & my Wife have had a crazy year with a new born baby so this was exactly what we both needed. 

Many Thanks everyone.

I would just like to offer thanks to Julian Sobey FA at Blundells Chapeltown, my house purchase has been a long process but without the help from Julian going above and beyond this wouldn't have progressed. I am finally days away from completion.

I would definitely recommend his services to anyone and he is a credit to Blundells.

I can definitely recommend Blundells Chapeltown office. They helped me to sell my late parents' house. Debbie was my main point of contact who, along with her team, kept me informed every step of the way. A flawless experience.

Just wanted to say thank you. From the first meeting with Paul when he came to value my house,  to Kirsten and Deborah for all their help and advice and patience.  I would definitely recommend Blundells. They all shown compassion and professionalism  throughout.  Paul, thank you for the chocolate peanuts too. ???? good luck to you all and thank you again

Julian at Blundells made our experience of moving house seem simple! From the minute we got chatting on the phone through to the completion he made life so much easier.... not an easy task when moving house. 
He was always on hand to offer advice and guidance but more impressively the speed at which he did so meant things moved along much faster! 
If you want someone to take the pressure off and find you the best deals available then Julian is your man! 
We will be life long customers that's for sure!

Fantastic experience purchasing a house through Blundells Chapeltown. The office staff were friendly and very helpful. 

Special mention to the mortgage advisor Julian who arranged the mortgage. He went above and beyond on multiple occasions to help us sorting the purchase and was brilliant all round.

Thank you Kirsten, thanks for your honesty, patience and perseverance.
You are a real asset to Blundells.
This is my second house to be sold through Blundells and I wouldn't use any other estate agent, professional and consistent.
Well done Blundells.

I went to see the Mortgage advisor Julian Sobey, easily got an appointment with him, he got back to me same day with rates and mortgage application was submitted following day. Julian very helpful professional. Definitely recommend best person to approach if you need mortgage advise.

Just got a mortgage from Julian, very friendly and he put us at ease straight away. He kept in contact throughout and was there to answer any questions we had! The girls that work there are so lovely too. I'd highly recommend!!!

Although our sale is still going through I cannot thank Samantha enough for her support helping us sell our home.  Really friendly, positive and personal which is one of the main reasons we chose Blundells and not others.  Thank you for your help, honesty and passion through this process.

I had a meeting with Julian. It was refreshing to have someone who explained how home buying and mortgages work. He made me feel comfortable asking questions that I didn't know and sharing his knowledge. I've had a great experience and been given really good support through a challenging and frustrating time.

We were in a very long chain and Blundells were thorough and supportive throughout. All the staff seemed to actually care about us as a family and went above and beyond to support us. We couldn’t recommend Blundells highly enough. In particular Julian, Debbie and Kirsten who spent a lot of time chasing things up on on our behalf.

I would like to thank Julian for his tireless help in enabling me to remortgage my home through what has been a very difficult time. He has kept me informed every step of the way. Nothing has been too much trouble. And I would recommend him without hesitation. 
Thank you so much.

Mortgage Consultant Julian Sobey has been super throughout the service. He explained my options to me very well and was very patient which was nice as I take time to come to decisions. He was extremely prompt with every communication and kept me updated throughout the whole process so you are never left wondering what's going on. He even managed to see me when I was 45 minutes late for an appointment. You don't get that kind of service just anywhere. I won't hesitate to call upon him again.

I Bought  house recently through Blundells, Chapeltown and I cannot praise the staff there highly enough - in particular Julian Sobey. He was highly efficient and approachable and always kept me informed. I would certainly recommend them. Thanks very much indeed.

5 star to Blundells and especially to Mortgage consultant- Julian Sobey for making our house purchase experience smooth. Julian has been extremely helpful with wealth of knowledge in mortgages. Highly recommended.

Lovely experience dealing with Blundells in Chapeltown when purchasing my recent property. The team were always really pleasant and happy to help!

I am a first time buyer and moved to Elsecar recently and was very pleased with the service and friendliness of the staff at Chapeltown. 
Special mention to Matt Woods based at Blundells (Mortgage and Protection Consultant, Countrywide Mortgage Services) who was absolutely great throughout the purchasing process; informed me of the mortgage, insurance and other product options available, as well as going above and beyond answering queries on the process, and even chasing up the solicitor. Many thanks!

Mortgage Consultant Matt Wood has been super throughout the service. He's friendly, positive, reassuring and very quick to respond to any queries you may have which is very rare these days. I can't thank him enough :-)

I sold my mum’s house recently through Blundells, Chapeltown and I cannot praise the staff there highly enough - in particular Debra. She was highly efficient and approachable and always kept me informed. I would certainly recommend them. Many thanks.

Blundells were excellent throughout the sale of my property. They were easy to contact, professional and very reliable. I was very happy to deal with them!

Really professional and knowledgeable team; and a big help to me in sorting my move. Would definitely recommend!

Sold our house in October through Blundells Chapeltown and have to say they did an excellent job. They knew we were renovating our new property before we moved so needed someone who would be in a position to wait for us so only sent through people to view who were in that position (which saved  lot of time wasting). We had 7 viewings in 5 days and all put offers in between the price guide.
The staff were all great and always came back to us straight away if they were dealing with another client when I phoned particularly Julie Patrick who kept us up to date on everything throughout the process.
We used their mortgage advisor to obtain our mortgage and their solicitors Countrywide conveyancing to keep everything under one roof which was great as communication with each department ran smooth.
Thanks again for everything would definitely recommend.

I'd previously had my house on the market for 2 years with a different agent to no avail, I eventually got in touch with Scott at Blundells Chapeltown...1st impressions was they seemed a lot more professional than other agents Ive tried ... Julie Patrick took over the main overseeing and was my point of contact...wow! Viewing after viewing after viewing ....I can't praise the team enough for their professionalism and ability to make things happen...(as well as being very nice people to deal with) went above and beyond to get my house sold as quick and as physically possible....Julie had her finger on the pulse every step of the way chasing up all the red tape and keep me in the picture whenever there was any developments ....would recommend the Chapeltown Blundells team 100% ....thanks Blundells ????????

Thank u Debra and Chris for everything amazing the best ever all the best for the future thank you 

Vaquas rehman

Have to say the Blundells Sales Team based in Chapeltown, Sheffield, did an amazing job with the sale of our property in Chapeltown. Right from marketing, viewings, dealing with potential buyers and all the behind the scenes work....they were flawless. They made an "ever so stressful experience" absolutely smooth sailing. Would highly recommend them. Special thanks to Chris, Debra and the team. Keep up the great work.

Im a buyer. Sent them a request for a viewing 2 days ago and haven't had the courtesy of a reply

We would like to thank the entire team  at Blundels at Chapeltown especially Joanne  for the help guiding us through our sale and purchase, we found them most  helpful keeping us up to date every week with the helpful updates and we would definitely recommend your services to anyone.From jean and Derek Steade.

Absolutely fantastic team at chapeltown! Jo was wonderful and helped me through everything and explaining in detail so that I understood what was happening Day by day! Can't thank them enough. The best company. I've used Blundells twice and they are all excellent 

I found the staff at Blundells Chapeltown, especially Joanne Hampshire, very helpful. I was kept up to date on all developments of my house sale, and Joanne promptly followed up any queries I had. I would be pleased to use Blundells in any future house sales.Thank you.

Whilst the process of selling my house was drawn out and frustrating I cannot thank Joanne Hampshire at Blundells enough for helping me through the challenges and pushing as much as possible to get it through for me. I am very grateful. Would recommend.

Superb service from a friendly and efficient team.

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