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- Gates Estates - Barnsley Head Office
Gates Estates - Barnsley Head Office
Opens tomorrow at 9:00am
196 Sheffield Road Birdwell Barnsley, S70 5TD
Gates Estates Barnsley Head Office are an estate agent in Barnsley. They mainly list properties in S70, S74 and S71. Over the last 6 months, they've listed 32 properties, with 20 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 1:00pm
- Sunday Closed
View all details
Gates Estates - Barnsley Head Office Reviews (152)
Have you used this agent?
85%
3%
0%
3%
10%
All (152)
Seller (33)
Buyer (16)
Landlord (18)
Tenant (31)
General (54)
N Hough-Mellor
I cannot thank Jess and Kerrie enough for their service during our recent tenancy application. They were both very responsive to emails/phone calls and kept us informed every step of the way. Thank you so much! ????
Tenant
4th Oct 2024 (8 mo. ago)
L Sherif
Very spiteful company.
14th May 2024 (1 year ago)
F Ball
Rebecca and her team handled my property really well, communicating with me throughout.
Highly recommended.
Landlord
24th Apr 2024 (1 year ago)
E Woodhead
Really happy with the service provided by Gates. Friendly, professional and always kept me updated. Would definitely recommend.
29th Feb 2024 (1 year ago)
Anonymous Homeseller
Marc was fantastic, he talked through the whole valuation and selling process with us and within an hour of taking the photos of our home they were up on Rightmove! Also thanks to Rebecca who kept us informed of viewings and feedback and answered any questions we had.
The whole experience was stress free, no fuss & they still got viewings despite a rise in interest rates.
They are a Professional friendly team who sold our house really quickly.
Highly recommend Gates Estates - Thank you
Seller
12th Feb 2024 (1 year ago)
M Balhatchet
kerry was great for getting me my rental place sorted quickly and efficiently, and is happy and helpful to respond to anything i ask. This was great considering how crazy the current rental climate is.
Tenant
10th Oct 2023 (1 year ago)
L Cross
It is a nightmare to deal with this estate agent. I live next to a rented house managing by this estate agent. I first reported that the boarder fencing between my house and next door needed to repair/ replace on 3rd March 2022. EIGHTEEN months later, I am still waiting for it to be fixed. Every time I went there to inquire, I was told it was on their books. Last time I visited on 13th July, I was even told that the landlord had released the money for repairing and its contractor was coming next week. Yet, three weeks later absolutely nothing has happened.
I understand this Summer the weather has not been good, but it was not rainy everyday. There was no storm in July. The ladies in this office were always nice and polite, but they appeared simply unable to deliver their promises. I am in despair.
5th September 2023 Update???
This is the day to celebrate!
Eighteen months and two days after first reporting the fence issue to Gates, this afternoon between 1:00 and 1:30, eventually a gentleman came and installed a new boundary fence panel between the back garden of my house and the rented house next door.
This is done after seeking help and advice from Barnsley Council’s Housing and Environment Officer and two of my local Councillors.
I hope a simple thing should not become so complicated and stressful, and Gates and the owner of the property next door could show more empathy.
By the way, on 13 July I was specifically told by a lady at Gates that the owner of the property had authorized the payment for the boundary fence panel, why did it took more than 50 days to have the gentleman came and installed it rather than the following week as promised? Ms. Wardle of Barnsley Council could prove my point as she was informed of the same thing two days earlier on 11th July. Surely I have never been told that the owner of the property intended to have someone else to repair the fence panel.
7th Sep 2023 (1 year ago)
B hinchliffe
Rebecca and the team were fantastic, after having a bad experience with another estate agent Rebecca made me feel at ease with the whole process and was always at the other end of the phone for advice! Thankyou so much!
23rd Aug 2023 (1 year ago)
J Murphy
Sarah and the team at Gates Estates have been fantastic!
Friendly and personable from the start, negotiation handled professionally, excellent communication throughout and were flexible when I encountered my own moving obstacles at the last minute. Great agents to work with.
2nd Jul 2023 (1 year ago)
E Elina
Very good service, would recommend! Responsive and friendly, had a really good experience as a first time buyer. Big thanks to Rebecca who kept us updated and followed the process carefully. Got a lovely goodie box from agency on a completion date, was very impressed ????
Buyer
6th Jun 2023 (2 years ago)
P cooper
From the the very start of the tenancy all the staff I dealt with were both friendly and professional. Any issues they quickly got the situation resolved with little fuss.
Going forward should I find myself having to rent Gates would be my first port of call
Tenant
14th Mar 2023 (2 years ago)
T P
Bought a house 2 weeks ago. Gates were fantastic from start to finish including viewings on all the properties I viewed. Shoutout to Rebecca! Thank you. Highly recommend Gates
Buyer
3rd Feb 2023 (2 years ago)
B Wragg
Great professional experience from great staff dealing with the acquisition of a property. Definitely recommend.
18th Nov 2022 (2 years ago)
N Stankiewicz
Gates Estate have been amazing in my experience as a first time buyer, Rebecca Booth specifically is an absolute credit to the company. Always on hand to answer any questions I had, responded quickly to every email and provided updates at every stage of the process. Couldn’t thank her enough for her hard work and support!
Buyer
6th Nov 2022 (2 years ago)
A Giggins
Been renting a house from gates Estate now for 5 years all is good needed a new boiler they was straight on it and in a few weeks we got one many thanks .I would always recommend gates to people when renting
Tenant
26th Oct 2022 (2 years ago)
R Runcanu
Big thank you to Gates Estates and especially to Emma Clarke for helping us with renting our home. The communication was great from the start till the end. They were very professional and transparent with everything. Would highly recommend!
Landlord
21st Oct 2022 (2 years ago)
A tubb
These guys were amazing, they found my buyer within the 1st week of it being on the market, at the price I wanted. There were quite a few hurdles with my sale but they remained proactive the whole way through. I Couldn't be happier I picked these guys to deal with my sale :)
Seller
20th Oct 2022 (2 years ago)
S Needham
Positive experience from viewing to getting the keys. A big thank you to Emma, a massive help throughout the process. Great communication and quick responses to queries.
Buyer
20th Oct 2022 (2 years ago)
M Duffy
Stay away from these amateurs. I work in development and at best these are a joke. It’s common knowledge that estate agents come second to solicitors when it comes to deceit, but I put this outfit first…
20th Oct 2022 (2 years ago)
A Tasker
Website would benefit from an All Properties options rather than the choice of one type of home.
26th Sep 2022 (2 years ago)
J gnahore
Emma at Gates estates agents was very helpful and communicated clearly on renting a beautiful property we were interested in, this is the second time we rent with Gates and it was a pleasure they are the best estate agents and real people. Once again thank you Emma.
4th Jul 2022 (2 years ago)
M ackroyd
Thank you for everykne at Gates estate made my move very efficient and in professional way. You all been very friendly Happy yo help attitude. Thank you and highly recommend.
21st Jun 2022 (2 years ago)
J Burke
From start to completion Gates excelled in professionalism and effifiency. Thank you.
1st Jun 2022 (3 years ago)
L kat
Agents at Gates Estate are genuine people, professional and easy to talk to. From start to finish there was no ambiguity in the process and within 2 weeks I was able move into the property I applied for. I would highly recommend.
27th May 2022 (3 years ago)
K Jones
Bought my first home in March 2022 via a rival Estate Agency.
After completion, Gates Estates via Rightmove emailed me twice asking if I wanted my home valuing in a view to selling it.
I found it very unprofessional and unethical that they do this as I was enjoying moving in to my first bought home.
Once I sell my home, I wouldn't sell it via Gates Estates if they were last agent in the area anyway.
In future, I'd recommend you change your preferences via Rightmove so you don't target customers that have only just bought their home.
Edit to response: Major distress when 'receiving an email' your condescending reply shows the level of low professionalism you have.
It wasn't major stress at receiving an email. It was that I was enjoying my first home and seeing Gates Estates pop up wasn't exactly a highlight, given the previous dealings with your business and staff.
Buyer
25th May 2022 (3 years ago)
L Emsley
Gates Estates were prompt, efficient, and professional in helping me to secure a rental property; many other estate agents had made the task seem unpleasant and challenging. I dealt with Emma who was super friendly and kept me informed of the process every step of the way.
Tenant
14th May 2022 (3 years ago)
DeadByDesingOfficial
Ive just taken on a tenancy. From the start to the completion everything was done swiftly and professionally. I dealt with Emma who answered all my question within 24hrs or earlier. I highly recommend Gates and if your renting speak to Emma. Many thanks
Tenant
12th May 2022 (3 years ago)
J Stringer
Emma has been fantastic service to us, from the start to finish, getting a tenants in soon as possible the other tenants exit the property, of course would be using her and Gates Estates again. Great job Emma!
Landlord
7th Apr 2022 (3 years ago)
A Scargill
I have recently rented a property through Gates Estates in Birdwell and was looked after my Emma Clarke, excellent service, a very smooth vetting process and kept up to date all the way through. She really looked after me right from the visit to view the property to picking up the keys. I would highly recommend.
Tenant
6th Apr 2022 (3 years ago)
A Fisher
Absolutely fantastic service no complaints at all. Emma Clarke the estate agent was so helpful +made sure that my tenancy agreement went ahead smoothly. I can definitely recommend Gates Estates to anyone who wishes to rent or buy a property. Thankyou so much Gates. Big thank you to Emma!
Tenant
5th Apr 2022 (3 years ago)
K Slatter
A big Thank you to everyone at Gates Estates especially Nicola with regard to our recent apartment purchase. I would recommend this estate agents to anyone who is either buying or selling. Their service has been friendly and helpful whilst maintaining a professional efficient approach to help us complete our purchase. I am not sure why we pay solicitors so much for conveyancing when really, especially in our case it is the estate agent who did all the work to ensure we could finally complete today. Thank you again.
Buyer
28th Mar 2022 (3 years ago)
E Willis
I have been dealing with Gates Estates for just over 3 years now as a tenant & really can not fault them.. Amazing friendly staff who always get the job done should there be any need to… Overall great service ????????
Tenant
24th Mar 2022 (3 years ago)
P NAYLOR
Thank you to all the sales team at Gates Estates who have helped me and my cousin in dealing with the sale of 4 houses and a plot of land over the last few years. I personally don't know what I would have done without the help of Ryan, Marc and Rebecca. The last property sale was completed yesterday. Marc has always been there for advice and has helped in many ways eg taking meter readings which saved me a journey to the house. Rebecca has kept us up to date with the sale as it progressed. The whole team have shown compassion and dedication. I will have no hesitation in using the services of this company again if needed. I highly recommend them.
Seller
18th Feb 2022 (3 years ago)
J Walker
Brilliant estate agents with fantastic communication. They make the sale process more smooth with their great communication.
Seller
17th Feb 2022 (3 years ago)
J Marfleet
Emma dealt with everything quickly and professionally, would recommend.
16th Feb 2022 (3 years ago)
D Goddard
A buyer for my house was found quickly with both predictable and unexpected issues dealt with professionally. Overall a happy selling experience.
Seller
11th Feb 2022 (3 years ago)
A Hardy
I cannot praise the team at Gates Estates enough for their care, support and patience in supporting me to sell my late father's house. It was always going to be an emotional time and two sales falling through didn't help but they worked so hard to get the ball rolling again. They were responsive to all questions, gave really clear advice (as it was quite daunting never having sold a house before) and kept me informed every step of the way. I felt the house was in safe hands throughout and I am really grateful to everyone involved.
Seller
1st Feb 2022 (3 years ago)
K Dawson
A pleasure to move house with. Professional, with excellent communication from start to finish. Never let us down once and showed compassion to both parties when our first buyer had to pull out. They are genuine people, not just estates agents who want to make a quick buck. I would highly recommend.
28th Jan 2022 (3 years ago)
J Gallear
Friendly, professional and effecient service
24th Jan 2022 (3 years ago)
N Sani
Five star service all the way. I've used Ryan Gates company since 2012 for rentals. As a landlord their service and maintenance for my property has been exceptional. A big thumbs up from me. I would recommend Gates Estates to anyone who's looking for a local agent in Barnsley.
Landlord
9th Jan 2022 (3 years ago)
S Gill
Would recommend All the team dealt with the sale of my property with courtesy always trying to help find solutions to some of the issues caused on the other side.
Seller
13th Dec 2021 (3 years ago)
J Murphy
Finds it acceptable to rent properties out in dire conditions, human wee all over the bathroom and blatantly lie about the condition of the property on the inventory. When you want things putting right, the landlord ‘doesn’t have any money’ and threatens with eviction for complaining. If the landlord doesn’t have the money to repair and maintain their properties DON’T WORK WITH THEM! A property doesn’t fall into this much disrepair after 1.5 years of hardship.
Tenant
13th Dec 2021 (3 years ago)
G Allott
Highly recommended! Mark and Nicola were very swift with my sale and handled the whole process very professionally including a few hiccups. I was kept well informed constantly. Will recommend to others. Thank you!
Seller
30th Oct 2021 (3 years ago)
K Taylor
Would highly recommend. Great experience from start to finish with all the staff. Communications were very good. Nicola was very supportive and helpful during a few testing times we had both with our sale and our purchase, going above and beyond. Will miss our chats. Would definitely use Gates again.
Seller
9th Aug 2021 (3 years ago)
T Herman
Brilliant service ,we bought our house through a lady called Rebecca, honestly couldn't have been more helpful, quick responses and friendly, thanks again!
Buyer
29th Jul 2021 (3 years ago)
M Williamson
Very impressed with the sale of my property. They kept me informed at the progress throughout the sale. I liked how I had a single contact within the office, who was able to answer all my questions. I would recommend them and would not hesitate to use them should I have Property to sell again. A big thank you to Nicola
Seller
28th Jul 2021 (3 years ago)
A Roles
Gates Estates are a professional reliable estate agent. Rebecca and Beth helped me find the right rental properties for the area with realistic advice about whether it is the right property people are looking for. Megan has managed to rent all the properties that we have within a few weeks of marketing. One happy landlord! X
Landlord
9th Jul 2021 (3 years ago)
W Pilling
Our first time moving out. Nothing but helpful all the way through
8th Jul 2021 (3 years ago)
S Glaves
We recently purchased our home through gates and had a great experience, I dealt with Nicola who was the most helpful person I dealt with through the whole moving process, she goes above and beyond for you, she is a credit to the company and really knows her stuff! We also got a lovely new home gift box which was a really special touch. Thank you so much Nicola and the team at gates, Lucy Brookes xx
Buyer
30th Jun 2021 (3 years ago)
L Stables
Used Gates to sell our property. Couldn't fault them they were efficient & professional through a challenging house sale. Made the whole process less stressful for us. I would'nt hesitate to recommend them.
Seller
24th Jun 2021 (3 years ago)
A Rushforth
Absolutely amazing service. Been a first time buyer Nicola who work there helped me every step of the way. Answered all off my questions and always kept me updated!! Thank you so much Nicola xx
Buyer
13th Jun 2021 (4 years ago)
J B
We were looking for a rental property with quite restricted requirements and through Gates Estates we managed to get sorted quickly and easily. Megan was really helpful and always responded quickly to any queries we had so I would definitely recommend Gates!
Tenant
9th Jun 2021 (4 years ago)
A Whittaker
Thanks to Marc, Rebecca and all the team at Gates for providing a professional and friendly service with respect to the recent sale of our property. I can recommend them highly and would not hesitate to use their services again.
Seller
27th May 2021 (4 years ago)
M Taylor
The valuer was very helpful, respectful, polite, pleasure to deal with
12th May 2021 (4 years ago)
M Wood
Contacted Rebecca at Gates Estates back in January about a house that me and my partner liked, now we have moved in and couldn't be happy.
Buyer
6th May 2021 (4 years ago)
J Hopkinson
It took over a year due to lockdown, no fault of Gates but they were there for us, can't thank Rebecca and the team enough. Really friendly and helpful and always keeping us up to date.
2nd May 2021 (4 years ago)
D Goodenough
Excellent work from Nicola and Mark. On the ball , forever chasing. Can’t fault them. Friendly and understanding with it as well
Can’t recommend high enough
Well done Gates. It took some time, through no fault of yours, but we got there ????
30th Apr 2021 (4 years ago)
T Whitaker
Excellent service from Megan & Beth, they were able to rent out my house without any stress or issues and kept me informed each step of the way. Any queries are quickly dealt with in a friendly, professional manner.
Landlord
9th Mar 2021 (4 years ago)
S Davies
I rang Gates estates to enquire about buying a house i spoke to Nicola, had a good chat and found her really helpful and knowledgeable although I didn't buy through Gates i was put in touch with there mortgage advisor who helped us through every step buying our perfect home, Would highly recommend to anyone thinking of moving or buying, fantastic service.
Buyer
7th Mar 2021 (4 years ago)
R hanson
Great company to deal with, Kyle is very pleaseant to deal with and is also quick to respond to anything I need.
24th Feb 2021 (4 years ago)
B Chamberlain
Excellent service from beginning to end.A special mention to Nicola , true talented professional
9th Feb 2021 (4 years ago)
L Hmami
Gates Estates were really helpful in the purchase of our first home. They were really on it with all the communications between sellers and solicitors which really helped to take a lot of the stress and pressure of us. They really helped guide us through a process that we knew very little about, so we are very grateful for their service!
Buyer
26th Dec 2020 (4 years ago)
N Mccuskey
Went for a viewing can’t remember the name of the girl that was there (think it was Megan) within 1 day of applying for the place I got accepted for it, went to sign the tenancy agreement and the staff could not have been more friendly and helpful. Really put you at ease with it all would highly recommend using these.
Tenant
4th Dec 2020 (4 years ago)
J Taylor
A great start!
A welcoming viewing experience with Laura, a very quick and efficient referencing process with Megan (completed in a matter of hours from the time my initial application was accepted by the landlord) and responsive communication with Bethany and Kyle re. queries I had along the way.
All done and dusted within a few days and I'm now looking forward to moving into my new home in a few days' time.
Tenant
24th Nov 2020 (4 years ago)
C Biggins
Sold my house in under 2 weeks. The sales team were brilliant from start to finish they couldn't have been more helpful. Would recommend Gates Estates to anyone wanting to buy or sell their house in the future.
Seller
21st Nov 2020 (4 years ago)
R Guthrie
Disappointed at the lack of communication from them regarding offers on my property.
Seller
3rd Nov 2020 (4 years ago)
I barton
Fantastic service from Nicola, she helped me find & view a property quickly while keeping me fully updated at every stage. Very friendly & organised, would highly recommend & definitely use again in the future.
7th Oct 2020 (4 years ago)
R Piekuss
From start to finish, everything was so smooth and professional. From ringing up to inquire about a house to moving in was just less than 2 weeks, absolutely bloody brilliant! The team is so friendly and helpful! Thank you Megan, you're an absolute star and thank you the rest of Gates Estates team! :)
Tenant
3rd Oct 2020 (4 years ago)
J Renshaw
We changed to Gates from our previous letting agent due to us feeling that we weren’t getting a very good service. Gates have been amazing. Communication, care and attention have all been excellent. Whenever I have called, emailed or popped into the office, my query has been addressed swiftly and professionally. No hesitation to recommend with 5 stars. Thank you Megan and all the team, we look forward to continuing to work with you!
Landlord
24th Sep 2020 (4 years ago)
J P
Easy excellent experience.No problems
22nd Sep 2020 (4 years ago)
S Hawkins
FRAUDSTERS CONMEN . Hello owner thanks for your reply 4 weeks later you guys are on the ball. You would want the review taking down as you've been caught out and nobody likes that but this is what reviews are for any of mine that isn't true I'll take off. Emily who bought it is a property developer I'll see what she spends on the house and then the selling price. No you didn't deal with me and you say you strive to achieve the highest possible price what 20 % less than the valuation. I'm going to pick 5 random houses that you have sold this year see the valuation and the selling price and look how many sold 20% less like mine did. I'd bet a pound to a penny I don't find any.
Seller
21st Sep 2020 (4 years ago)
G Wilson
Very professional staff. I dealt mainly with Megan on the rental side. Would recommend 100% every time.
Tenant
7th Sep 2020 (4 years ago)
K malina
Fantastic service-quick response and frendly staff.I highly reccomended.
2nd Sep 2020 (4 years ago)
S Hawkins
FRAUDSTERS CONMEN. I gave the mortgage company the keys back on a property and they chose gates to sell it. It didn't get of to a good start as I thought the price was low at 75k and they didn't put in the description of a loft conversion which had been done and off road parking. Went to the office and show a chap who said the price was low to get people through the door and would accept higher offers and he was sorry the others were missed off. What did they achieve on sale 62k if that is not a open and shut case of a friend /relative putting a low offer in and gates estates taking the brown envelope stuffed with cash I'll eat the cat. They have a 1 bedroom house in the same area for 70k and a house at top of the same street for 115k. My house had lounge separate dinning room and kitchen was a extension 2 double bedrooms bathroom with shower bath toilet sink large garden and parking space. Just say it was somehow genuine what are they doing selling houses if they are getting nearly 20% less than the valuation you would have to go back to your mortgage lender and ask for an extra 13k. What if you couldn't have it or afford the higher payments your dream move is down the pan. This house will have some cash spent on it to freshen it up and on market for 115k. Choose another agent is my advice.
Seller
29th Aug 2020 (4 years ago)
G Birchall
A really well organised group of people who work hard to sell your property. Always keep in touch to let you know how things are progressing.
Seller
26th Aug 2020 (4 years ago)
D Warren
I sent two emails to enquire about a property and did not get a reply
22nd Aug 2020 (4 years ago)
S Fairfield
Ryan and the team at Gates Estates have managed my property for over ten years.
The customer service has been excellent and communication top drawer.
Recently I was informed by email(I live overseas) that there was a problem with a boiler and it would require a new one.
I approved and within one day a new one was fitted at a very reasonable price.
The Maintenance team sent me photos of the newly fitted boiler and copies of all receipts etc.
Got to be the best in Barnsley for property management
Landlord
21st Aug 2020 (4 years ago)
Dominic
First time buyer. Had viewed several properties around Barnsley and Gates made it very easy to arrange viewings of good properties. Staff were very easy and professional when dealing with them and in the end managed to secure an excellent property at a great price. Couldn't recommend them enough!
Buyer
18th Aug 2020 (4 years ago)
D P
Megan and the team at Gates Estates have been brilliant to deal with throughout our moving process. Absolutely fantastic service!
15th Jun 2020 (5 years ago)
A Gayne
Megan and the team at Gates made getting my new flat so easy. They kept me informed and up to date and all my queries were answered quickly. Can't wait to move in!!
Thanks ????
Tenant
31st Mar 2020 (5 years ago)
S Clark
Words fail me they are horrible , they lie in court to get you evicted they hound you when you are ill and recovering from major surgery they still go against your solicitors instructions and they also SPY on you my advice is if your thinking of using these lot AVOID THEM THEY ARE LIARS AND BULLIES !!!!!
Tenant
4th Mar 2020 (5 years ago)
T Boss
Moved in hassle free on monday.... Megan and Kyle have been brilliant. A few slight issues low maintenance work needed. Contacted Kyle today and workman sorted for this week.... Can't ask for anything better
Excellent service thankyou
Tenant
4th Mar 2020 (5 years ago)
S Morley
Absolutely fantastic service used them to rent our property for over 10years.
Landlord
3rd Mar 2020 (5 years ago)
H Camm
The staff at Gates Estates couldn’t have made what could have been a rather stressful time more pleasant. Their easy going yet professional attitude put me and my partner at ease and made everything easy and accessible.
Quick responses to any and all questions I had (there were a few) and delivered all information clearly and concisely.
All in all, I cannot fault their service.
2nd Mar 2020 (5 years ago)
P Bexon
Gates are probably OK if you're a wealthy landlord, but they have treated me as a tenant like dirt and people should steer clear of these dreadful people if they are renting. I have a chronic illness and they have made my condition much worse by their nasty, callous attitude! Their greatest skills are lying and sending nasty threatening letters! They are totally lacking in emparhy. A bereavement has left me vulnerable and these people just do not care! Don't touch these scum with a barge pole!
Tenant
25th Jan 2020 (5 years ago)
P Baran
Absolutely fantastic service. Nothing is too much trouble and they make every effort to make sure move in is as easy as possible. Fantastic staff that really care about you and your individual move in process, I would highly recommend
20th Jan 2020 (5 years ago)
C Vicary
I am very happy with my experience with Gates Estate, Kyle solved any issues I had very quickly and efficiently. Very pleasant and helpful customer service.
17th Jan 2020 (5 years ago)
C deakin
Really friendly staff, excellent communication. Fast at providing information and getting back to you either by email or phone. Lovely office, very welcoming and clean.
13th Jan 2020 (5 years ago)
A Sheeran
Great service by Megan, made us feel really comfortable with the process of finding a home. She helped us out with everything and went the extra mile to ensure that the home was ready for us also.
21st Dec 2019 (5 years ago)
E Bradley
Absolutely fantastic service. Nothing is too much trouble and they make every effort to make sure move in is as easy as possible. Fantastic staff that really care about you and your individual move in process, I would highly recommend. Will definitely be putting my property on the market with them when the time comes to sell.
18th Dec 2019 (5 years ago)
B Andrei
Absolutely great!Quick response and really friendly! Megan was amazing for helping us getting our house real quick!????????
18th Dec 2019 (5 years ago)
R Kenyon
Absolutely fabulous service from Marc and Laura on the sale of our house. We were kept updated every week until we accepted an offer and also during the rest of the sale process. Laura went above and beyond to help when we had some issues with our solicitor and was exceedingly supportive during a stressful time. Excellent service from an excellent team, I cannot recommend them highly enough.
Seller
6th Dec 2019 (5 years ago)
J McClean
I have had a very pleasant experience with Gates Estates renting our first house in Barnsley. I would definitely recommend them to family, friends and colleagues. Thank you Megan and your colleagues for making this experience an exciting one.
Tenant
3rd Dec 2019 (5 years ago)
C Morris
A great big thank you to a very special team.
I recently sold my house through Gates Estates Sheffield road Birdwell they kept me informed at all times. It sold in a record time of 6 days and I wouldn't hesitate to recommend to anyone
Christine Morris
Seller
11th Nov 2019 (5 years ago)
I (Goldie)
RENTED PROPERTY..SHOCKING SHOCKING SERVICE,... HOUSE WITHOUT WATER, HOT OR COLD AND HEATING FOR 9 DAYS, THEN HOT WATER FOR ANOTHER 5 DAYS STILL NOT SORTED. TOLD TO BUY A HEATER UNDER SECTION 11 OF THE LANDLORD AND TENANT ACT 1985 THEY HAVE 24 HOURS TO REPAIR.... WHAT A JOKE
THEY DO NOT RESPOND TO MESSAGES HAVE TO CHASE THEM ALL THE TIME... DO NOT USE IF I COULD GIVE LESS STARS I WOULD.
DO NOT USE...
Tenant
8th Nov 2019 (5 years ago)
G Disney
Laura, you have been amazing! We have just purchased our first property through Gates Estates and we recieved amazing service from Laura and Nikki. We have had a bit of a long journey, after putting in an offer on a property at the beginning of May, the chain falling through and only just getting the keys to the property 6 months later- Laura was an amazing support throughout! Going above and beyond, keeping us up to date with everything; being the communicator between other clients in the chain & solicitors, just genuinely invested in making sure everything ran as smoothly as possible for us. Excellent customer service and would 100% recommend! Thank you Laura!!!
Buyer
3rd Nov 2019 (5 years ago)
P Pedyo
Good customer service from Kyle Jones . Always respondedsin time when you raise concerns or have questions .When you report a fault He gets someone in ASAP
24th Oct 2019 (5 years ago)
M Kaye
Glad to see Gates are now improving their service and addressing maintenance issues more promptly!
13th Oct 2019 (5 years ago)
J riggett
Friendly professional people.. down to earth
Straight forward I'm just moving I to a lovely house .. thanks Megan beth Kyle and gang. ????
Tenant
4th Oct 2019 (5 years ago)
G aspinall
We at ASAP Roofing Services do a lot of business with gates estates and find the team to be very polite & friendly they're always happy to help, a well presented business with great customer care highly recommended from us ????????
3rd Oct 2019 (5 years ago)
R Taylor
A big thank you to Gates Estates for supporting local businesses in the Barnsley area. Kyle regularly contacts us regarding appliance repairs in properties, easy to deal with and always on hand should any problems arise.
Thanks again for your continued support!
Bernards Domestic Appliance Repairs
3rd Oct 2019 (5 years ago)
M Jennings
I rent a property from this business, there very friendly and quick at getting back to you. Would highly recommend. Kyle Jones is lovely and really helpful.
Tenant
26th Sep 2019 (5 years ago)
L Jenkins
Megan, Kyle and Beth have all been so helpful in finding us our perfect home. they are easy to contact and quick to answer any questions we have. the referencing process was a breeze and they have been a pleasure to deal with. Highly recommended!
25th Sep 2019 (5 years ago)
J Morley
Fantastic experience from start to finish. Nikki couldn’t do enough to help and kept us fully informed during all the stages of our recent sale. Estate agents can often have a bad name but Gates shouldn’t they were brilliant.
Seller
17th Sep 2019 (5 years ago)
P Bolton
Gates Estates sold our house! We wanted to move away to be nearer family and decided to go with Gates Estates to sell our house....we made the right decision. From the initial chat with Marc to the completion of the sale they were very helpful, polite, professional and efficient, we couldn't ask for more. The communication with Laura was excellent, she kept us informed on the progress and contacted solicitors to chase things up for us. They were a pleasure to deal with and we are so glad we chose them. Very impressed with the speed that they managed to sell our house too. They really have made our dream come true!!!
Philip & Amy
Seller
9th Sep 2019 (5 years ago)
M Spencer
Put an offer in for a property with my partner proir to going on holiday for two weeks, was told that ourselves and one other couple had given the same offer and the property was now off the market and effectively 'SOLD'. Upon return from holiday we were hit by news that the property had been re-listed on Rightmove by Gates Estates on behalf of the vendor.
I was so glad that I rang them on the Saturday prior to actually marketing my own property on the Monday as upon speaking to the sales advisor they then informed me that a 'cash buyer' had now put forward a formal offer above myself and the other couple bidding.
Absolute joke, I thought Gazumping had gone in England, obviously not in Barnsley at Gates Estates. Disappointed in the Lack of communication and professional advice.
7th Sep 2019 (5 years ago)
C 777
Never go here to sell your house, it was SO stressful. The worst experience EVER!!! We did the upfront deal at 895 and my god did we regret it!! Nikki the sales manager advised they had people waiting on a list for a property like ours but what a load of rubbish. AVOID!
Seller
7th Sep 2019 (5 years ago)
E Appleton
Gates Estates Have been fantastic in helping us secure our first property together and the one that has everything we wanted. We were shown around our new home by Melissa whom along with everyone else in the Lettings team has gone above and beyond for us to get this house. We would recommend Gates Estates to anyone whom is looking for an Estates agents they are fantastic. Thank you so much.
Tenant
2nd Aug 2019 (5 years ago)
D Shaw
Couldn’t ask for better advice from buying my first house to picking the right mortgage advisor and solicitors. They saved me thousands!!! (Literally). Absolutely awesome staff, they went more than the extra mile when I didn’t understand certain things and guided me through from start to finish. I would like to thank Nikki personally, you have really changed my life for the better thank you sooooo much Nikki!! Thank you Gates, I would recommend you to everyone!
Buyer
12th Jul 2019 (5 years ago)
A Rouse
I used Gates Estates in the sale of my properly, they were extremely helpful from start to finish, Nikki went above and beyond to help, advise and reassure me throughout the process and I can’t thank her enough!
Seller
11th Jul 2019 (5 years ago)
K Mellor
A big thanks from us both Beth and her team for a superb, swift and efficient service. You even got us a higher rent plus getting it occupied within 2 weeks of it going on the market.
Superb.
Thanks a million
Regards
Joy & Keith M
Landlord
18th Jun 2019 (6 years ago)
E Tez
Gates Estates sold both our properties and found us our dream home together
say no more thanks guys
Seller
6th Jun 2019 (6 years ago)
V Bowden
I have recently used Gates Estates for the sale of my property. From start to finish they have been extremely helpful with every aspect of the sale. My solicitor and I both agree that Nikki the Sales Manager, has gone over and above to help push the sale through to completion, keeping all parties updated frequently and I can't thank her enough!
With this being my first house sale experience, I felt like I had the support I needed from the team and I will definitely use Gates Estates again! (P.S Their rates were also cheaper than the other local agents I compared with)
Seller
24th May 2019 (6 years ago)
L Haddon
Having been stung in the past, with a corporate estate agent, I was nervous giving my rental portfolio to another agent. Beth and the team at Gates Estates took all my anxiety away! With great communication, the team are all polite and proactive, and have let out two of my properties in recent months.
Thanks guys. Here's to more successful lets and a great partnership.
Landlord
8th Mar 2019 (6 years ago)
C Ltd.
Was recommend to this agent, and well warranted too. Had communication problems from my previous agent. So far Gates Estates have been very professional in all aspects. *** Highly Recommend ***
28th Feb 2019 (6 years ago)
H Vissar
Best Agency in Barnsley.
Very quick responses to any questions or queries.
Maintenance issues has been dealt with very quickly by Kyle who always communicates very efficiantly and clearly.
Landlord
22nd Feb 2019 (6 years ago)
A Atkinson
Viewers every week Nikki was absolutely fabulous!!! She ensured my property was marketed accurately and to its best ability. She attended to detail and was the best agent I’ve ever ever dealt with. My property didn’t sell but I have had excellent positive feedback and am looking to remarked to sell or rent in the next few weeks I would highly recommend Nikki as contact person as she kept me fully informed at all times. Thank you
Seller
12th Feb 2019 (6 years ago)
S Banks
I’m not one to write reviews but needed to express what a fantastic service I received from Gates Estates. I have not sold a house for along time but Sarah in the sales team took care of everything. I had a few issues with the sale of my property but Sarah managed to negotiate and sort them all out. I can’t thank her enough. Gates Estates is definitely worth considering if your looking to sell your home.
Seller
18th Dec 2018 (6 years ago)
K Kavanagh
Incompetent, dreadful service. Emma in particular lied to us regarding having called us and as a result we lost our on a house we were desperate for. DO NOT USE THIS AGENCY!! Staff are rude, sarcastic and laugh on the phone when you report a problem. Worst service I’ve ever received and we shall be reviewing elsewhere online to ensure others are aware to avoid.
8th Oct 2018 (6 years ago)
E Metalouda
They work with you in order to give you a great letting experience because they care. When it comes to problem solving they act fast and effective. Although it has been a short while that I rent through their company the start of the tenancy is when you usually need them the most and when you realize that they are here for you happy to help you with anything then you are just lucky to have them. I appreciate your great customer service. Keep up the good work. Thank you.
Landlord
26th Sep 2018 (6 years ago)
L Liasi
I dealt with Ela and Lesley who both assisted in helping secure a property for my father. Both were extremely friendly and professional and done their utmost to provide an excellent service at all times. The paperwork/referencing process was slick and seamless and I would certainly recommend them to others.
Buyer
30th Jul 2018 (6 years ago)
T Moscrop
Excellent!
One of the easiest processes I’ve experienced when letting a place.
Staff are welcoming, warm, and friendly, and any issues that needed sorted were taken care of swiftly.
Couldn’t recommend more!
Tenant
25th Jul 2018 (6 years ago)
S Uhrin
Brilliant service, terrific comunication , genius especially Chris . Others Could do a little better with tenent selection due to the crazy bastard that moved into our shared accommodation and robbed us all , no druggies please ???? Excellent estate agent definitely reccomend.
Landlord
28th Jun 2018 (6 years ago)
T Palace
What a fabulous company, made the daunting 200 mile move from London to Barnsley seem almost easy.
An especial thank you to Ela who answered all queries both efficiently and politely; Ela should ever need a job in customer services I have a vacancy for you!
14th May 2018 (7 years ago)
P Hunt
Great service from start to finish. Gates looked after everything and answered any queries we had. Superb
13th Mar 2018 (7 years ago)
K Timmins
Really shocking business in all honesty. They don't keep their data up to date, they don't actually care about the tennents, they don't put additional things like pet deposits into the DPR scheme and they don't maintain records. If you ask for access to all data that they have on you they don't fulfill the request. After 6 months of moving out of the property (gates estates knew because we gave them the keys back, they also did the moving out check and all that, plus we've not been giving them any money for the last 6 months) the estate agents then call me asking for access to the property to do a gas safety check.
If you are in the unfortunate position of having these as the agents dealing with your tenancy, then my advice is this. Make sure you get absolutely everything in writing, make sure you keep all emails and all letters and do not rely on them to provide you with access to data about yourself. Also, make sure that you get and check your DPR documents and logins and make sure if you do give more deposit money that you have that added to the DPR.
Tenant
8th Mar 2018 (7 years ago)
A Durkin
I have been with many agents so far one i am very satisfied with..
Very friendly and helpful.. In the office Miss Ella is very quickly to Sort things out too.. And very helpful when you need something..
Just a phone call or email away ????????
No matter how much you call them they try to solve your problem til its sorted...
I highly recommend xx
22nd Feb 2018 (7 years ago)
B Wylezek
(Translated by Google) Thank you very much Mrs. Ela for help with all formalities and nice cooperation :) I recommend !!!
(Original)
Dzi?kuj? bardzo Pani Eli za pomoc przy za?atwieniu wszystkich formalno?ci oraz mi?? wspó?prac? :) polecam!!!
20th Feb 2018 (7 years ago)
A Wylezek
(Translated by Google) Thank you very much Mrs. Ela for nice cooperation and professional service. I recommend to all! ????
(Original)
Dzi?kuj? bardzo Pani Eli za mi?? wspó?prac? i fachow? obs?ug?. Polecam wszystkim! ????
20th Feb 2018 (7 years ago)
S Dodson
Valuation No Show!!! I booked my house for a valuation, first booking cancelled. The second booking didn't even have the decency to call to cancel and my house is only a 2 minute walk from their office. One star is too much, I wouldn't touch with a 10ft barge pole.
Seller
4th Jan 2018 (7 years ago)
Vicster
I have been using Gates Estates for a few months now and are really please with their professionalism. Nothing is too much trouble! Ela has been my go to person dealing with my property, Ela has great customer service skills and always does what she promises to do.
Landlord
22nd Dec 2017 (7 years ago)
T Beaumont
Ela was fab! She was always in contact with me and kept me in the loop. When I went into the office Ela was friendly and welcoming. Both myself and my guarantor said what a lovely lady! Ela was always prompt and efficient. Thank you for making everything so easy for me.
Tenant
6th Dec 2017 (7 years ago)
S Dass
Gate estates are the best in barnsley .specially Ela she is the best girl I ever meet .very helpful very understandable ,very talkative and one of the best thing she always got a big smile on her face .i will recommend every one to use them .ELA ALL THE WAY .??????
9th Nov 2017 (7 years ago)
L Conway
Fantastic service and staff
4th Oct 2017 (7 years ago)
G Fretwell
Recently used Gates Estates to rent a property, from the very beginning of the process the company and Ela specifically have been really professional and very responsive to every contact made, ensured the whole process before, during and after completing has been very smooth.
Very happy and would use again in the future.
Tenant
4th Oct 2017 (7 years ago)
M Marcinkiewicz
I just rent from gates house, very pleasant co-operation, very good approach to customer, especially helpful lady Ela, I recommend 100%!
Tenant
20th Sep 2017 (7 years ago)
V Drinkwater
I used Gates Estates to sell my property. The team were very professional and courteous throughout and dealt with all my enquiries immediately and competently. I live hundreds of miles away from the property I was selling and the team made this process as stress free as they possibly could! Thanks to Helen and the rest of the team.
Seller
7th Sep 2017 (7 years ago)
P Kozakowski
Renting a house from them for more than a year. At the moment it's perfect.
Tenant
8th Jul 2017 (7 years ago)
M Szyp
Definitely one of the best agency that I have been with plus Elzbieta Kubica-Marcela was amazing and helpful with all our enquires and a prompt responder to our needs. Best choice I ever had and strongly recommend their services.
18th Jun 2017 (8 years ago)
P Walencki
(Translated by Google) Thank you for nice and fruitful cooperation. I recommend and cordially greet
(Original)
Dzi?kuj? za mi?? i owocn? wspó?prace. Polecam i serdecznie pozdrawiam
12th Jun 2017 (8 years ago)
A Nayyar
Gates really go out of their way to help. The purchase process was very seamless. No silly hoops to jump through like a lot of other agents make you do. I ended up renting a property through them too and the service was so quick and efficient, I barely had to lift a finger. They have since been managing my properties since Jan 2016 and not a bad word to say. Really recommend them over anyone else I've dealt with in Barnsley
9th Jun 2017 (8 years ago)
S Makkar
I have dealt with Gates Estates for the last three years as a landlord where they act as letting agent.
I have always found them to be courteous and prompt. Their communication via telephone and/or email has always been to a standard with which I have been very happy.
I would have no hesitation in recommending them as a letting agent based on my personal experience.
Landlord
19th May 2017 (8 years ago)
C Bambrough
We used Gates Estates for the sale of our property and they provided an outstanding service. Me and my Husband currently live aboard so this process was not easy but thank to Helen, the process was effortless. Based upon this experience, we then used Gates Estates for the buying and renting of our new property and yet again, an outstanding service was provided.
I honestly cannot praise them enough and really do go the extra mile with all the services provided.
Thanks,
Cat
Seller
16th May 2017 (8 years ago)
D Smith
Fantastic from start to finish it's my first time orivert renting and they have made it so easy for me and I would recommend to anyone the agent ela I delt with was amazing as was the whole team 10 out of 10 would recommend
Tenant
16th May 2017 (8 years ago)
M Ross
Gates Estates act as my agents for my three rental properties. I work very closely with them and have to say that they make letting my properties pretty straightforward. They communicate with me regularly and quickly fill any one of my properties when it becomes vacant. I do recommend them .Thank you .
Landlord
12th May 2017 (8 years ago)
M Z
Very good housing agency. We liked their approach to the customers, very kind and helpful. I would recommend anyone looking for a home. Big thanks to Mrs. Elzbieta Kubica for great cooperation and hard work in finding a home for us. Joanna and Marek Z.
12th May 2017 (8 years ago)
M walters
After marketing my property with Gates, I had trouble from almost the outset. So I instructed another agent also on the basis of 'may the best one win!' I was promptly called by a lady from Gates once they found out I had added another agent, & whom was exceptionally rude and challenged my decision to instruct another agent, I merely shrugged this off & put it down to her having a bad day. I was also informed at this point that I'd received an offer on my property (one I would have taken I might add) but that I had rejected it?! Simply untrue, & I'd never had a call to advise me of any offer in the first place, never mind reject it!
They did eventually sell the house & I accepted a lower offer from a new buyer. This was traumatic to say the least, the new purchaser wanting to change the goal posts, push move in dates all the time etc.. Eventually I cracked & pulled the sale from that purchaser as enough was enough.
Very quickly the other agent sold it as someone had been waiting in line in case things fell through, I accepted an offer the same as the previous purchaser (so wasn't Gazumping), the sale went through. Months went by & I applied for a new mortgage, my credit file showed an alert of a CCJ on it....yes you guessed from Gates Estates!! they had underhandedly sent letters of correspondence to the wrong address & not the one they had on file & had used previously. A court date went by that I had no way of knowing was happening & low and behold a judge issued me with a CCJ. Luckily I caught this in time, paid the judgement of £1500 to clear my name. This stinks as they claim the charge of £1500 was for "Admin" they did absolutely nothing as the sale had hardly progressed with them, they did almost zero advertising, & when I asked for a breakdown of why the charge was so high I basically got a copy of & invoice which said "charges for sale - £1500"!!!
Do not trust, his staff are rude, discourteous, liars & made me feel like I was a nuisance not a valued customer, they didn't give the service one should expect from an agent & they clearly have admin issues if they cant tell whether I have had an offer made on a property or sending legal admin to unknown addresses, in my case a court summons! - Smells a bit fishy to me don't you think?
Seller
20th Mar 2017 (8 years ago)
J Bankes
Excellent customer service, dealt with our application quickly with no hassle, would definitely recommend
23rd Feb 2017 (8 years ago)
J Armitage
Used gates estates 1st time buying house they was OK Not perfect ( then just recently sold our house so we used them again as they was a couple of doors up the road we was hoping to get out asap and the buyer was hoping to get in asap no chain involved ! it felt as though we did all the work getting in touch with solicitors etc and every time we got in touch with gates all we got back was we will ring u later and let you know, and never rang!or an agent wasn't in the office said we will get back in touch, and never did then to top all this off we got charged a ridiculous fee including 270 vat which I don't think they deserved with the lack of effort lesson learned never use these again!!
Seller
9th Feb 2017 (8 years ago)
S atkin
Ryan and Sarah made the process of selling our house a really stress free and quick process. It was sold within 48 hrs of being listed on rightmove and there website. Very helpful when it came to negotiations and kept us informed throughout the process. Ryan took the time to get the details correct and spent a good amount of time taking pictures and the floor plan to ensure. Great service
Seller
10th Oct 2016 (8 years ago)
M Latham
I've used several other Estate Agents in the area but after I used Gates Estates I've never needed anyone else. They deal with all my property purchases, sales and letting management. Cant rate them high enough!
23rd Aug 2016 (8 years ago)
A rouse
Would recommend gates estates without hesitation professional staff who managed my property with no problems what so ever .
Landlord
15th Aug 2016 (8 years ago)
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