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  2. Smartspace Property Solutions
Smartspace Property Solutions Logo

Smartspace Property Solutions

Opens tomorrow at 8:30am
20 Barclay Road, CR0 1JN
Smartspace Property Solutions hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Smartspace Property Solutions does have 106 reviews, with an average score of 4.4/5 If you're looking to sell in South Croydon, you may want to choose an agent with more experience. Covering this area are other estate agents, such as London Lettings & Sales and Livin Estate Agents - Croydon. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 10:00am - 3:00pm
  • Sunday Closed
View all details

Smartspace Property Solutions Reviews (106)

Have you used this agent?
  1. 82% 5/5 Stars
    82%
  2. 2% 4/5 Stars
    2%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 14% 1/5 Stars
    14%

P Brown

5/5 Stars
Ibrahim Bah has been an invaluable partner in my property management journey for several years now. As a landlord with over two decades of experience, I can confidently say that Ibrahim is one of the best letting agents I have had the pleasure of working with. His exceptional organizational skills, fairness to both landlords and tenants, and unwavering dedication to delivering top-notch service set him apart in the industry. Ibrahim's efficiency and promptness in addressing any issues that arise, coupled with his ability to find high-quality tenants consistently, have truly elevated my rental property experience. His proactive approach and effective problem-solving abilities have not only benefited me as a landlord but have also ensured tenant satisfaction. Ibrahim's professionalism and commitment to excellence make him a trusted partner whom I rely on with confidence. I am grateful for the positive impact he has had on my property management endeavors, and I look forward to continuing our successful collaboration for years to come."... Read more
11th Mar 2024 (5 weeks ago)

F Landlords

1/5 Stars
We, as landlords had a pretty bad experience when ending the contract with Smartspace. We gave the required notice period, only to be told by Smartspace managers that they could not return our property after the 3-month notice. The excuses we were given by Smartspace were; 1] the council didn't have anywhere to re-house the tenant, 2] a number of landlords were waiting in excess of 12-18 months to recover their properties & 3] we would have to take Smartspace to court to recover our property from them/council. Within a couple of weeks we found out that they hadn't even notified the Council in the first place and refused to answer any emails or communicate further with us. Luckily the Council agreed to work with us as this was not the first time Smartspace were being dishonest and in breach of contract. We recovered the property after a few weeks from the Council. Smartspace, after being informed sent a young woman round to try and force the locks, [which we changed, given their past behaviours]. This young woman tried to kick the door in, with the new tenant inside. The police were called as a result and witnesses were recorded. Now Smartspace are refusing to return the communal keys for the Building for the reason being, as they confirm; ''because of the principal of the matter''. The reason Smartspace is now sayings is because they are owed a couple of days overpaid rent, circa £90. Notwithstanding, that for the last 18 months of contract they refused any rent increases, in accordance with market value and other agents with the same offering and credentials. The main learnings we took away from this is; it does not matter how much due diligence that you undertake, it's the people whom you deal with whether they are honest or dishonest. Luckily we were able to end the contract, unlike supposedly all the other landlords that Smartspace mentioned were still waiting to recover their properties via court proceedings. Also the contract is a commercial one for this type of rental, therefore we would recommend getting a legal advisor to review before signing anything. The managers Ibrahim and Zain are very charming at the start, which quickly turns to indifference and then complete unprofessional incompetence.... Read more
26th Feb 2024 (7 weeks ago)

L Fisher

3/5 Stars
Had a nice experience with Smart Space Property Solutions, Ibrahim was amazing. Quick with communication and answering questions up until the deposit was paid and then I felt communication was lacking, very abrupt emails and no phone calls. We had to constantly ask what was happening next and if there was anything we needed to do, was very much kept in the dark up until collecting the keys. We had a few issues with the keys which a lovely woman helped me with (I didn't get your name sorry!). The flat itself was rather dusty, lights in the bathroom didn't work and the kitchen light stopped working. Overall, it was great until it wasn't, which is a shame because the team seems lovely, just could have done with more support in regards to things as it got closer to the moving in date, especially as a young couple who haven't done this before. Also, your office hours on Google and the website say open on Saturday but it’s not.... Read more
30th Jan 2024 (11 weeks ago)

M greyson

1/5 Stars
A representative from this organisation tried to threaten me by trying to kick down my door. I can't believe how unprofessional and weird these people are.... Read more
8th Jan 2024 (14 weeks ago)

L Parkinson

5/5 Stars
Choosing Smartspace property was a smart choice. I'm incredable pleased with the service I received from Aaron and Ibrahim. Beyond their expertise and professionalism they were amicable and kind throughout my home renting process. Making sure everything in the property was working and would get any issues raised resolved within 24 hrs. With their knowledge and experience combined with their patience approach made my living stress free. I highly recommend them to anyone looking for top-notch real estate services! keep up the great work Aaron and Ibrahim!! 5?????+... Read more
22nd Dec 2023 (17 weeks ago)

O bode

5/5 Stars
?? My experience from the start with Smartspace Property Solutions has just been seamless, stressless, and just incredible. It has been one of 'qualitative service' trust, reliability, and efficiency. Ibrahim - has very much become a name 'synonymous' with 'Professional integrity' for me. It is extremely refreshing to have someone care so greatly and be extremely passionate about both their personal and professional reputation. He has delivered on all points of Professionalism, 'Customer/Client satisfaction', Reliability and Trustworthiness. Practices which these days are very much forgotten in buisness. A true 'Professional' to the core! Qualitative levels of 'Customer care and Service' are very much at the forefront of what he does. There is an innate ability to what he does, and your comfort is very much at the forefront of what he wants achieved. Ibrahim is a man of his word, and this what sets Smartspace Property Solutions apart! That is what makes for word class standard of business - Trust, Reliability, Service! A great and effective communicator, (and very prompt at responding back to communication) extremely thorough, meticulous, and efficient; and very much puts himself in 'your shoes' - thinking of everything on your behalf. Fantastic negotiator, whos passion and resourcefulness are evident in how he has delivered on every one of requests made; for my comfort at my new abode, even when there were contraints beyond human control. Ibrahim is an amazing asset to any organisation, and his astuteness, and the personal standards he holds himself to reflects greatly and positively on the organisation and to anyone in receipt of his work ethics. His enthusiasm and passion for his work, as well as his professionalism makes the experience just seamless and amazing. You can definitely see his experience shine through. Overall, it's been prompt service, reliability, and i can only hope that any company used from hereon has at least on Ibrahim, or 10 even(wouldn't that be fabulous). All round excellent service. Outstanding experience! ???? ???????????????? Thank you Smartspace Property Solutions!!!! You are amazing! ????????... Read more
22nd Dec 2023 (17 weeks ago)

B Nate

1/5 Stars
Watched a smart space van tear through traffic in Shortlands just now and nearly hit a kid. Great representation mate.... Read more
15th Dec 2023 (18 weeks ago)

M Elliott

5/5 Stars
Ibrahim is friendly easy to talk to and does his job very professionally. All our questions were answered confidently and professionally and our decision was an easy one after meeting with him. Thanks Ibrahim.... Read more
22nd Nov 2023 (21 weeks ago)

Sav2breezy

1/5 Stars
Awful company... Read more
3rd Oct 2023 (6 mo. ago)

S siniwaletu

5/5 Stars
Moving with smart space was a smart choice, The renting process was easy, Ibrahim was very helpful. Their response to calls and emails is top notch and professional. They made sure the landlord fixed the property before I moved in. I will definitely give them a 5 star.... Read more
29th Aug 2023 (7 mo. ago)

G X

5/5 Stars
A really professional and knowledgeable outfit. After speaking with Ibrahim and Zain (at times in depth) I was provided clear and accurate information regarding the renting of my property, putting me at ease and ensuring I was updated at every stage. A smooth and easy transaction. Would recommend and use again in the future.... Read more
18th Jul 2023 (8 mo. ago)

M Kralik

5/5 Stars
Smartspace we’re really helpful with helping me rent out my property. Rent always paid on time and property is managed well. They also have a brilliant tenant in the property. I could not be any happier. Well done to the team.... Read more
17th May 2023 (10 mo. ago)

T Show

1/5 Stars
My last review was ignored… a Zero rating …Smartspace Property solutions are also ignoring my emails. So many emails I have sent. The Mp has had to get involved in this situation, it’s terrible. It’s been 2 weeks now, and still myself and my children have no heating, no hot water and no toilet access.. for 2 weeks. Since 14 April. I see Smartspace communicated to a new tenant on here a month ago.. and since my emails have not been replied to, I think this is the only way I will be heard. Get some one to this property asap to fix a new boiler in, there is poo all over the kitchen. Toilet needs unblocking…The landlord who owns the property would be disgusted. The property is on Lower Addiscombe road. Please someone .. anyone… tell me when you finally book someone to sort out the heating. This should have been booked on April 14th 2023.... Read more
30th Apr 2023 (11 mo. ago)

Anonymous Landlord

1/5 Stars
0/10 for service. 0/10 for communication. -1/10 for quality of tenants. 0/10 for property management skills. Would never use them again and would advise strongly to refrain from using their services... Read more
21st Apr 2023 (11 mo. ago)

P Wade

1/5 Stars
We lived under a property rented out by Zain, they moved in a tenant who persisted with antisocial behaviour. They lied to the landlord and us about dealing with the problem and only did anything about it when the landlord was going to start being fined for constant breach of their tenancy with the lease holders. The lies which came out from this man showed he had no integrity or care for anything other than getting his bit of money. 10/10 would not urinate on them if they was on fire, made our life a complete misery for months and only took action when it was going to hit him in the pocket.... Read more
21st Apr 2023 (11 mo. ago)

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