We worked with Ryan from Truuli who has been excellent. We're currently under offer and the house sold in the first weekend of viewings.... Read more
Seller
7th Dec 2024 (7 weeks ago)
I had a great experience with Tasha from Truuli, we got an asking price offer within a few weeks of going live and they are now supporting the admin side of the process exceptionally well.... Read more
Seller
29th Nov 2024 (8 weeks ago)
Leigh kept us up to date with everything Top agent... Read more
Seller
21st Oct 2024 (13 weeks ago)
Excellent service provided by Ryan at Truuli. He was extremely efficient and sold my property within 4 days! Fantastic communication throughout, would highly recommend.... Read more
Seller
16th Sep 2024 (18 weeks ago)
Efficient and professional service, delivered with a positive attitude.... Read more
Seller
3rd Sep 2024 (20 weeks ago)
Anonymous Homeseller
Very happy with Truuli, if I still lived in the area I would use again... Read more
Seller
23rd Jul 2024 (5 mo. ago)
Anonymous Homeseller
I was trying to sell my flat in croydon in 2023 when it is not the best market for selling. I have tried to contact a few local agent but not impressed. I came cross get agent who had a quick call with me to discuss my needs and requirement then they recommend Truuli. After a few chat with the sales in Truuli, I was pretty impressed and decided to use them as my selling agent. They had been amazing in selling my flat. Thanks to get agent so I can find the estate agent suiting my needs.... Read more
Seller
22nd Jul 2024 (5 mo. ago)
Great service from Ryan. He had been amazing throughout. Always keeping us updated with any market changes, viewings and feedback.... Read more
Seller
6th May 2024 (8 mo. ago)
Not so good, I expected more but was disappointed especially with the unprofessional behaviour of one of the agents.... Read more
Seller
28th Jan 2024 (11 mo. ago)
S Vasileva
Highly recommend David. He is very helpful and always in touch if anything needs. Silviya... Read more
11th Dec 2023 (1 year ago)
K S
Amazing David Cole answered all my questions very kindly and clearly, and explained things step by step. Very nhelpful person! He worked in a prompt manner, and when he had issues with slow stakeholders he chase and chase and never gave up :D
Thank you David for getting me a new nice place to live so quick! Fantastic job! ????????????... Read more
Tenant
6th Dec 2023 (1 year ago)
M Chen
Exceptional communication and well-experienced
I am thrilled to share my outstanding experience with Ryan, from Truuli who recently handled the sale of my flat. Ryan's approach was exceptional, and I wholeheartedly give him a well-deserved five-star rating.
What sets Ryan apart is his brilliant and strategic approach to selling properties. From the outset, he demonstrated a keen understanding of the market and implemented a smart strategy that showcased my flat in the best possible light although it is now a good market right now.
Throughout the entire process, he was incredibly attentive to my needs and concerns. His proactive and hands-on approach gave me confidence and peace of mind, knowing that my property was in capable hands.
Communication is where Ryan truly excels. His responses were consistently timely, and he kept me informed at every stage of the selling process.
Ryan helped to solve the challenge due to slow response from leasehold management company and helped to accelerate the process.
I would definitely recommend Ryan.... Read more
Seller
1st Dec 2023 (1 year ago)
C C
The team at Truuli have been absolutely brilliant - they've helped us secure a new home! Huge thanks to Leigh, he has been fantastic, excellent communication!... Read more
27th Nov 2023 (1 year ago)
They have been great at selling the home. Knowledgable, professional and good communication at all steps.... Read more
Seller
26th Nov 2023 (1 year ago)
Lowra
Ryan Morgan was so helpful and understanding throughout my journey - very supporting and patient through it all and I appreciate everything he did to help me!... Read more
24th Nov 2023 (1 year ago)
L Bowey
Ryan was amazing to deal with from start to finish, always kept me in the loop and updated which made the whole experience of buying my first home that little bit easier.... Read more
Buyer
20th Nov 2023 (1 year ago)
O Nwa
This is my first time using Estate Agents to search for rented accommodation. I tried several other property agents for weeks but was unsuccessful and I was disappointed with their customer services and nearly gave up until a colleague directed me to Truuli Estate and Letting Agents through Leya Ricketts, one of the staff with Truuli. It was like God used Leya Ricketts and Truuli to provide me with exactly the kind of accommodation that I was searching for at Waddon Road, Croydon which has a beautiful garden. What I needed to provide as a tenant to rent a house and how to go about it were all provided by Leya Ricketts through her professional guidance, it was fantastic and exceeded my expectations. The manner and the way she explained everything about the property renting really convinced me that Leya Ricketts is a property agent with a sound knowledge of her job with a real sense of professional customer service. Leya Ricketts guided me throughout the process through her consistent hard work and honest approach together with the support of her other colleagues at Truuli until I secured the needed accommodation.
I will always recommend Truuli to my friends and colleagues as I am very sure that they can always get first-class services from Truuli when it comes to property lettings. Leya Ricketts and her colleagues at Truuli have actually made it look like a walk in the park for me in an initial experience that was really stressful with other Estate Agents. Thank you so much guys at Truuli, you have really done so well as I move into this new accommodation.... Read more
Tenant
10th Nov 2023 (1 year ago)
MoniAtlantic
It’s was nice getting an accommodation from Truuli staffs are nice and supportive, responding to the messages and calls. The whole process was amazing will definitely recommend friends to this company??????
Funmi... Read more
Tenant
10th Nov 2023 (1 year ago)
G bazalis
All team was fantastic, help me with any question Ryan specially answered my questions even he was off work .... Read more
31st Oct 2023 (1 year ago)
M Weatherall
When looking to sell a property, you look for someone proactive, trustworthy, and who knows the local market very well. This is what we found in Ryan Morgan, from Truuli Croydon.
While other agents had inflated its value hoping we would sell our flat through them at a higher price, Ryan provided a realistic valuation of our flat from the outset. (The value of your property is only the price people are prepared to pay for it, in the end). We quickly had a lot of interest in our flat. Ryan was our point of contact from start til end, organising and attending visits, always getting feedback, contacting as many people as possible to find the right person, up to the moment we found our buyer.
Ryan did not stop there, liaising with solicitors until the deal was done. Ryan was always on the ball, chasing, answering emails and SMS to provide updates, never letting us down, keeping everybody in the loop, and providing advice and clear insight on what was happening. Ryan is also a lovely person to deal with: happy by nature, positive, very knowledgeable about his role and the market, and he strives to do his very best for his clients.
We could not have chosen a better agent for the sale of our flat. Hats off to Ryan and the Truuli team! You deliver a fantastic service and we wish you all the best for the future!... Read more
Seller
17th Oct 2023 (1 year ago)
H Cox
Great experience with David. Really helped when finding and moving into our new flat. Always available to speak when needed.... Read more
Tenant
13th Oct 2023 (1 year ago)
M B
Leya helped me each step of the way during my search for an apartment. She worked together with me ensuring that I got what I wanted. She was a pleasure to deal with. I highly recommend Truuli to anyone wishing to move house.... Read more
Tenant
9th Oct 2023 (1 year ago)
A Asare
Angel in human form Leah is one of the best estate agents I av come across in the UK .Am not gonna lie she got time,patience and advice you on what is suitable for you thank God for the day I met her.God richly bless you for everything ????... Read more
7th Oct 2023 (1 year ago)
C ilona
Leigh at Truuli Estate Agents was ABSOLUTELY OUTSTANDING. Sold my house incredibly quick, held my hand through the whole (what I thought would be a daunting) process.
I can’t recommend Truuli enough. No question was too minor. I had a difficult situation but Leigh helped me navigate every step. Professional yet friendly, honest and transparent.
If you’re thinking about working with them, this is the sign you needed, do it. Highly recommend. From a very happy client.... Read more
Seller
6th Oct 2023 (1 year ago)
M ShaherYar
Hello
After viewing flat & meet letting agent named NaNa akoto he is best giving property details showing & giving advice thanks to him & truuli... Read more
4th Oct 2023 (1 year ago)
L Kelly
Great service, very professional, acted really quick to put my property on the market. I received an offer within a week. Thank you... Read more
Seller
4th Oct 2023 (1 year ago)
K Smalera
“I’m incredibly pleased with the service I received from Truuli for finding my dream property. My purchase offer has been accepted and I would like to thank Leigh for his help but their entire team was fantastic every step of the way.”... Read more
Buyer
3rd Oct 2023 (1 year ago)
J Cook
Truuli is a great company and David Cole was incredibly professional and helpful right from the start. He listened to what we wanted and took us through the whole process of letting our home with loads of useful advice and a lovely, friendly manner. Wouldn’t hesitate to use them again and highly recommend. Thank you!... Read more
Landlord
29th Sep 2023 (1 year ago)
J Adjei
Truuli are truly the best Agents I have ever used. Their Letting Agent David was truly wonderful! As a Newbie Landlord, David held my hand through the entire process, from listing to letting and ensured that I was informed of my choices and rights. I will definitely use them again!... Read more
Landlord
14th Sep 2023 (1 year ago)
Esther
I met Leigh Thomas last year through a friend of a friend, this year I decided to let my property so I contacted Leigh and he put me in touch with one of his team, David Cole. David was absolutely brilliant, he works quickly and is very professional. David even got an increase on the rent which I wasn't expecting. I would highly recommend using Truuli.... Read more
Landlord
21st Aug 2023 (1 year ago)
E Ross
I am so pleased that I chose Truuli for the sale of my property, Ryan has been fantastic every step of the way. From arranging a constant stream of viewings, calling me with regular updates, providing excellent advice and helping to drive the sale through to completion. If you’re unsure which estate agent to choose, I would definitely recommend Truuli for a personalised and smooth experience.... Read more
Seller
18th Aug 2023 (1 year ago)
L Kokoli
The best... Read more
14th Aug 2023 (1 year ago)
S Sivanantham
David took us through the whole renting process and made the process quick and simple. Thank you very much!... Read more
Tenant
10th Aug 2023 (1 year ago)
S Carr
Ryan was great! He was really on the case. Initially, he pushed through the price I was asking for, for my flat, then when the solicitors on both sides were being slow, he emailed, called and chased to make things happen. Couldn't have asked for more.... Read more
Seller
28th Jul 2023 (1 year ago)
S F
Well managed the sale of our property. Truuli and our agent Ryan were always around when we had questions, and made the whole processes stress-free. Would 100% Truuli to anyone who is looking to sell a property.... Read more
Seller
22nd Jul 2023 (1 year ago)
C Suffren
I have had a great experience with Truuli and I highly recommended Leigh Thomas who is a top-quality estate agent who offered us a great service from start to finish.... Read more
17th Jul 2023 (1 year ago)
M Thurston
Ryan Morgan showed us the viewing. A smart young man. He was friendly, presentable, on time and very knowledgeable. He answered all of our questions and supplied more information of which was very informative. We have been looking for 8 weeks and of all the agents Ryan Morgan is at the top. I would trust this young man to find us a property... Read more
17th Jul 2023 (1 year ago)
B mathew
Excellent service from Truuli Estate agent
Special thanks to Leigh Thomas who did an excellent service through out my purchase process; very efficient and quick response... Read more
Buyer
17th Jul 2023 (1 year ago)
J Johnson
Love these guys! Professional and friendly service and got an offer for my property in a week; they're on job! Communication was excellent with marketing reports and clear updates on viewings and feedback. Leigh Thomas was my primary contact and went above and beyond to get the job done. Best in the area.... Read more
Seller
7th Jul 2023 (1 year ago)
M Epega
David Cole (lettings) has provided an extremely efficient, knowledgeable and professional service. His input has certainly made the selection of my tenant a very stress-free process and I wouldn't hesitate in using him again.... Read more
Landlord
30th Jun 2023 (1 year ago)
C roach
David Cole was great, really good customer service and professionalism!... Read more
29th Jun 2023 (1 year ago)
C Walters
My experience with Tuui was good there was always leigh Thomas at the other end of phone line ready to support and guide me. He stick with me from the start. Very much appreciated his help.... Read more
28th Jun 2023 (1 year ago)
S Clark
From day one Seth was so helpful, friendly nothing was to much trouble. Seth always keps us up to date, communication was really good. Even after our house was sold Seth was always there to help. Seth went above and beyond to help us sell our home. Thanks once again Seth you are a credit to your company. If you are looking to sell your home or buy a home Seth is your man.... Read more
Seller
20th Jun 2023 (1 year ago)
P Scano
Very Happy with the service provided by Ryan Morgan at Truul. I work as buying agent , Ryan found a wonderful property for our Client.
I hope to work with him again in the future.... Read more
15th Jun 2023 (1 year ago)
F Ticlo
Truuli provided a fast and efficient service at the initial stage when I was trying to sell my property and following that I was fully supported by Leigh Thomas throughout the selling process.
The process dragged on longer than it should have due to a troublesome buyer but with Leigh's patience and persistence, we finally got to exchange.
Excellent job.... Read more
Seller
14th Jun 2023 (1 year ago)
S AUGUSTINE
Such an amazing experience using Truuli. David in the lettings team has been a tremendous help. Very approachable, helpful and always looking out for the clients best interest. I Have worked with Leigh in the past purchasing two properties. He is always realiable and by far the most honest and trusted estate agent I have dealt with.Will definitely recommend and use again in the future.... Read more
14th Jun 2023 (1 year ago)
S Guilao
I appreciate all the efforts and patience of our agents,and I am so verry happy to give a chance and trust, especially to mr David Cole Marla for helping me to do all that I prepare needed,a big thank you to all uf us to this company Sonny,... Read more
13th Jun 2023 (1 year ago)
L Ray
Ryan Morgan was absolutely amazing with our purchase. He was patient, kind and very personable. Nothing was too much bother. He was a pleasure to work with!... Read more
Buyer
9th Jun 2023 (1 year ago)
E Osipova
Ryan Morgan did a great job, and delivered on all his promises.... Read more
4th Jun 2023 (1 year ago)
R Costa
A massive thank you to Leigh Thomas for your help with buying our home. You made the process simple and easy to understand for us. Although we had some delays which not your fault, you always kindly guided us in the right direction, and we appreciated your patience and expertise. Your insight was extremely valuable to us and I don't think we could have done this without you.
Thanks Truuli Team... Read more
Buyer
31st May 2023 (1 year ago)
M T
Ryan is a top class agent and the best we've ever dealt with. Our house sale was a bit of a graft after we went in slightly too high with our asking price but Ryan kept the momentum going with a consistent flow of viewings and we ultimately got a price we were very happy with. Communication from Ryan throughout the process was excellent. I couldn't recommend Ryan highly enough.... Read more
Seller
27th May 2023 (1 year ago)
D McGuire
Great service and always available to support through both successful and challenging moments. Thanks Ryan for all your help in completing our sale.... Read more
Seller
24th May 2023 (1 year ago)
Leigh was a pleasure to deal with. He was cheerful, knowledgeable and got a very good price for us... Read more
Seller
15th May 2023 (1 year ago)
I Suen
I recently had the pleasure of working with Ryan Morgan from Truuli in Croydon. From start to finish, Ryan went above and beyond to ensure that our real estate needs were met, making the entire experience smooth and stress-free.
From our very first meeting, it was evident that Ryan possesses an extensive knowledge of the Croydon market and the psychology of buying/selling. He took the time to understand my specific requirements, preferences, and budget, and then presented me with clear options that matched my needs.
Throughout the entire process, Ryan displayed remarkable professionalism, always keeping me informed and providing timely updates. He is highly responsive to my questions and concerns. His dedication and commitment were unwavering, making me feel valued and supported as a client. Even when our first offer fell through, I still had the confidence that Ryan can find the right client for our property.
What impressed me the most about Ryan was he was always on our side and looking out for our best interests. He is a honest and kind person at heart which makes his expert advice and guidance even more invaluable, making me feel confident and assured in my decisions.
Overall, I cannot recommend Ryan highly enough. I’ve dealt with RE in New York, Chicago, San Francisco and now London. His exceptional service, extensive knowledge, and outstanding professionalism truly set him apart from the rest.... Read more
Seller
10th May 2023 (1 year ago)
G Bearne
Excellent service and help from Leigh and all the staff at Truuli. We were notified at every point during the sale so were kept aware of everything that was happening. House was sold within 2 weeks of going on the market.... Read more
Seller
9th May 2023 (1 year ago)
T Bearne
Absolutely fabulous service from Leigh Thomas and his team at Truuli. Went above and beyond and exceeded our expectations. A 'Truuli' great experience, and we wouldn't hesitate to recommend this Company... Read more
9th May 2023 (1 year ago)
A boplakz
Leigh Thomas is easy to deal with and very helpful.
Highly recommended ????????????... Read more
6th May 2023 (1 year ago)
S Hull
I was very impressed with the professional service I received from Truuli Estate Agents. Leigh Thomas is simply the best, his knowledge and commitment to his clients is second to none. I would highly recommend Truuli Estste Agents. You will get a first class service from Leigh who is also reliable, trustworthy and a thoroughly nice chap... Read more
3rd May 2023 (1 year ago)
N dileep
I would really recommend Truuli sales and lettings to people who try to find house.Especially NANA ,he he is very supportive and helpful for the entire renting process.I would suggest his name to everyone who ever want to find their house.... Read more
Landlord
1st May 2023 (1 year ago)
A Murat
Brilliant customer service!
Nana Akoto has given us all the support through the letting process, he has been really helpful, he has listened to us carefully.
Brilliant customer service!
Moving home can be a daunting experience, but thanks to Nana we managed to organise everything on time!
Many thanks for helping us to achieve our goals!
Date of experience: 28 April 2023... Read more
Landlord
28th Apr 2023 (1 year ago)
N Bonardi
Excellent experience
I have been guided through the letting process by Nana Akoto, and he has made everything smoothly and easier for us.
He supported us in every step of the process, answering with patience all the question we had about the property.
He is professional, kind,polite and focused in making customers happy.
Thank you for your committment!
Date of experience: 28 April 2023... Read more
Landlord
28th Apr 2023 (1 year ago)
K Patel
Truulli Estate & Lettings Agents is the best i found .the staff is very help full and very kind always pick up the phones and talk very nicely. especially from staff Akuwa Arhu and Pharell Green are best .
highly highly recommended.... Read more
20th Apr 2023 (1 year ago)
K ULLAH
I viewed a property (terraced house) with Truuli at Croydon CR0 arranged by Miss AA (Truuli Property Expert) on 11 March 2023. Didn't receive any call asking about the feedback. I emailed, no reply. Emailed through Zoopla, no reply. On 21 March 2023, received a phone call and later received the offer form. Placed an offer and no feedback. Noticed in Zoopla that the property was Sold STC after a few days. On 07 April 2023, noticed the property came back to the market again. Thanks to almighty that I didn't go for this purchase or my offer was not accepted. So unfriendly and demotivated attitude from the Truuli Property Expert (name mentioned above). Wasted my time. This was my second property viewing with Truuli, the first one was unsuccessful as a Squatter came out from the house with a big dog and we were around 10 people waiting to view the property. Couldn't even view the property on 23 July 2022. Why did the property expert invite so many people for viewing the property at the same time?!! Never find any other Estate Agents in the UK!!... Read more
18th Apr 2023 (1 year ago)
K Ford
Ryan was the best agent I have ever dealt with. Despite several challenges with my sale he never dropped the ball and chased everyone until we completed successfully. Would highly recommend... Read more
Seller
1st Apr 2023 (1 year ago)
M Hanks
I would like to thank David with the smooth transaction... Read more
27th Mar 2023 (1 year ago)
R C
David is a consummate professional and feel lucky to have found him back in 2019 when we started working together. He’s extremely helpful, communicative and efficient, and also very approachable. Thanks David!... Read more
25th Mar 2023 (1 year ago)
A Boughton
Ryan was very helpful in helping me find my perfect home! After my first offer which was unsuccessful, Ryan proposed to show me another property which is even a better fit for my needs and my offer was accepted promptly. The whole experience was so positive and Ryan showed a very professional approach to what Truuli do! It really compares favourably to other agents and I really recommend them.... Read more
Buyer
24th Mar 2023 (1 year ago)
P d
Nana, only If I could give you 1000%
I recently used Trulli to rent out my property in South London and my lettings officer Nana, was a gem, he was very knowledgeable about the area and recommended tenants, he really went above and beyond to secure me tenants for my property, previous letting officers have always disappointed me but Nana and Trulli were excellent, great service Nana, hope you stay like this throughout our business, this letting officer Nana and his office I would recommend for their professionalism... Read more
Landlord
23rd Mar 2023 (1 year ago)
M Paryag
Thank you so much to our estate agent Ryan! Your professional but personal approach and exceptional knowledge of the local area was second to none, and made what was a tricky buying process straightforward.
Ryan was able to guide us seamlessly through the process and was always able to provide updates to us in a timely and efficient manner, helping us find and buy the perfect property. Thanks again to Ryan and Truuli!... Read more
Buyer
22nd Mar 2023 (1 year ago)
M Johnstone
I worked with Ryan to sell my first home. He was amazing from the get go!
Not only was he extremely knowledgeable about the area and honest with the pricing, but he instantly put me at ease. I had put a lot into the renovation of my house and wanted to ensure we found best buyers, which he did!... Read more
Seller
21st Mar 2023 (1 year ago)
T Bamigbade
I was very impressed with the service I received from Ryan and his team.
From the moment I met Ryan, I knew he was the best agent to sell my property. His approach and tactics were tailored to my needs and lifestyle, which resulted to a sale in good timing. I can’t thank him enough!... Read more
Seller
21st Mar 2023 (1 year ago)
J Richmond
Ryan was amazing in assisting me and my family in selling our property.
The property was sentimental to us and Ryan was empathetic the whole way through.
We were previously on with another agent who showed no care and over priced our property initially. From day one Ryan was honest and transparent with everything and I am glad he was able to be the successful agent to find us a buyer. Thank you !... Read more
Seller
21st Mar 2023 (1 year ago)
B L
Akuwa was extremely professional and receptive to any queries I had. She was very approachable and was always happy to help, therefore I would definitely reccomend her to anyone seeking a reliable estate agent!... Read more
21st Mar 2023 (1 year ago)
K terry
Ryan's help was greatly appreciated, he set realistic time frames which he always stuck too. Good knowledge on how best to market the property which showed with the turn around time. Great work.... Read more
Seller
15th Mar 2023 (1 year ago)
D Alderman
Ryan was attentive, knowledgeable and understanding of situation. Felt his experience showed and his transparency was obvious. Greatly appreciated.... Read more
15th Mar 2023 (1 year ago)
A Kwakwa
Professional & informative! Akuwa made the experience a great one, I look forward to working with her again soon!... Read more
15th Mar 2023 (1 year ago)
L Crouch
Leigh has been great throughout my selling experience. I struggled through my first attempt to sell but Leigh stuck with me after I went back on the market and am pleased to now have a buyer! Leigh and the whole team at Truuli have been very friendly and guided me through the process and I am now nearing completion.... Read more
21st Feb 2023 (1 year ago)
L Academy
It was a great pleasure to do business with Truuli estate agent at Croydon
Specially Nana from start to finish,
We wanted to give our flat for rent , he helped us finding a right candidate and make this process easier for us .
We are very pleased with his service.... Read more
Landlord
1st Feb 2023 (1 year ago)
J mok
Thumbs-up to Matthew Keddo
We wanted to send a big thank you for all the work Matthew's done for us. He helped us to catch the chance of our new property and introduced us an experienced broker. He assisted a lot to communicate with the vendors and solicitors during the process towards completion.
We appreciate all his help.... Read more
Buyer
1st Feb 2023 (1 year ago)
H Rowe
Leigh Thomas worked really hard to secure us the property of our dreams. We are hugely grateful!!!... Read more
14th Nov 2022 (2 years ago)
C Bowden
Great service, really appreciated how hard Leigh at Truuli to get our offer accepted!... Read more
13th Nov 2022 (2 years ago)
A Oceng
Amazing experience through in throughout, very honest and upfront. Nana came through for me, very highly recommended.... Read more
3rd Nov 2022 (2 years ago)
E Moraa
Truuli Letting has been the best solution and greatest help in me finding the best home for me and my family. With the dedicated assistance and service of Nana Akoto, we cannot be grateful enough. I highly recommend them for their services. ????... Read more
Tenant
3rd Nov 2022 (2 years ago)
K Johnston
An impressive start. Attentive, friendly staff. Fingers crossed for a successful completion... Watch this space !... Read more
1st Nov 2022 (2 years ago)
M Smith
We spoke to a lot of agents in the Croydon area before putting our property on the market, Ryan at Truuli was by the far the best. Many other agents will try to give you an over ambitious valuation to convince you to use their services. Ryan provided a realistic valuation and was consistently at the other end of the phone to provide impartial advice, guidance and reassurance throughout the process. Very happy with Ryan and Truuli. Would definitely recommend.... Read more
Seller
30th Oct 2022 (2 years ago)
K McGee
Truuli have been fantastic and so accommodating. When I found out I was pregnant and wanted to defer the selling process until a more suitable time, there was no issue and we picked right back up from where we left off when I was ready to go to market. Michael has been friendly, honest and kept me up to date with everything. We had multiple offers in a matter of days for a price we are really pleased with.
Our onward purchase has not been straightforward through external factors outside of everyone’s control. Michael has gone above and beyond to ensure we retain our buyer and that everyone has all the information. I would 100% (and even more) recommend Michael and Truuli, we got a fantastic service and we can’t thank them enough for supporting this sale.... Read more
Seller
28th Oct 2022 (2 years ago)
J Chen
I appreciated that the agent Akuwa Arhu let me know that the property I was interested in was back on the market and I am now in the process of purchasing that property. I had previously viewed several properties they thought suitable for me... Read more
Buyer
26th Oct 2022 (2 years ago)
M Sheerin
We had used several local estate agents with no luck before finding Truuli. Ryan Morgan is a true asset to Truuli. He went above and beyond to help us secure our dream home, and we appreciate all of his hard work. Professional, knowledgable and trustworthy.
If you're looking for a genuine, honest, and stress-free house search in Croydon, then Ryan is your guy.... Read more
25th Oct 2022 (2 years ago)
P Osaji
Right from viewing our apartment to referencing and documentations, Nana was there, providing us updates regarding our new home. The entire process was brief, and we are Truuli grateful for helping us start a new life in the UK.... Read more
Tenant
21st Oct 2022 (2 years ago)
I khan
When I decided to sell my house I contacted Truuli upon recommendation from my brother, who had used their services few months ago. I have always been very speculative about estate agents, after poor experience from two or three flagship name agents. I had the google based statistics in mind, which rates 'estate agents' as lease trusted professionals.
Well, that was proved wrong by Seth Oppong from Truuli. I contacted him in early August. The house was valued and went on the market after all the photography, in the first week of August. He got me three offers after about a dozen viewings. Seth Oppong helped me to go for the buyer whom he considered would be most certain to complete the sale. Well, the completion was done in early October.
I found Seth Oppong, highly professional, honest, friendly, well spoken, prompt to answer queries, and he offered helpful suggestion and tips at various stages of the sale.
I would highly recommend anyone who intend to sell their house, to contact Seth Oppong at Truuli. Trust me he won't disappoint you. Well done Seth and thank you.... Read more
Seller
17th Oct 2022 (2 years ago)
J clark
Disrespectful and aggressive.... Read more
5th Oct 2022 (2 years ago)
L Azzaretti
Responsive and accommodating... Read more
3rd Oct 2022 (2 years ago)
G Abeineran
We have bought a house using Truuli recently and the experience was great from start to finish. Matthew was very helpful and always responded to all queries we had very quickly. He even popped in late in the evening on the completion day to help us with a small issue we had.... Read more
Buyer
28th Sep 2022 (2 years ago)
J Dance-Panas
I found Truuli to be professional and driven when selling my flat in Sydenham London. After 2 previous attempts at selling and not getting the desired offer with different agents, 3rd time lucky with Truuli! Thanks to Michael Anthony for advice and making it a smooth process... Read more
Seller
28th Sep 2022 (2 years ago)
L James
Matthew was outstanding!
We first listed with Purple Bricks who achieved very low offers and did not manage the process professionally. We subsequently moved to Matthew at Truuli who not only achieved a substantially higher offer but was professional, diligent, easy to contact, quick to respond and fun throughout the process from start to finish.
I cannot recommend Matthew highly enough. If you have a house to sell in his area then he is your person.... Read more
Seller
27th Sep 2022 (2 years ago)
R Gokani
Professional and knowledgeable... Read more
27th Sep 2022 (2 years ago)
N D
I came to Truuli after bad experiences with 2 very popular high street estate agents and being on the market for almost 18 months. The reason it was taking so long was mainly due to cladding crisis following Grenfell and although my flat was exempt from needing an EWS1, I had a lot of trouble selling it and no real support from previous estate agents. As soon as I switched to Truuli, I met with Ryan and he was a breath of fresh air. He was positive and extremely on the ball with what he was doing. Ryan was always on the end of the phone and easy to communicate with and in no time at all I had interest from buyers and it finally completed a few days ago! I am so relieved and so very thankful for Ryan’s support after such a difficult time. This is going to sound cheesy, but he was more than an estate agent to me, he was my rock during this process! I cannot recommend Ryan and the team from Truuli enough and I’m recommending them to everyone I know.... Read more
Seller
25th Sep 2022 (2 years ago)
M L
Buying through Truuli has been a great experience from viewing to completion. Seth is very easy to get along with and kept me updated at every step. Always knowledgeable in regards to any questions, and able to offer lots of advice which has been invaluable as a first time buyer. Thanks again!... Read more
Buyer
22nd Sep 2022 (2 years ago)
J Spatz
Truuli (and agent Ryan) were a pleasure to deal with throughout the process of selling our property. Ryan always had time to answer any queries and we always felt as if he was open and honest at every stage.... Read more
Seller
16th Sep 2022 (2 years ago)
F Bernatavicius
We have had a great experience with Truuli. Ryan has been a pleasure to deal with and has done a great job in getting our house sold and keeping us up to date throughout the entire process.... Read more
Seller
15th Sep 2022 (2 years ago)
L Rosa
Nana Akoto has made my moving experience so easy. He’s very patient and goes beyond for his clients. You can tell that he’s very passionate and cares about his job. Truuli is a great company, truly.... Read more
14th Sep 2022 (2 years ago)
D Kalu
Could not recommend using Truuli anymore. Akuwa conducts herself in a very responsive, professional manner. Always helping to look for properties. I will without any hesistation be coming back to Truli.... Read more
9th Sep 2022 (2 years ago)
T Beaman
Our transaction was non-standard and took a lot of work from Truuli to push it through. When necessary, Ryan was in contact with both parties daily and we learnt that we could rely on him to give good advice and to do what he said. Would use them again.... Read more
8th Sep 2022 (2 years ago)
B Knight
Great Service, both Leigh and Akuwa worked hard to get plenty of appointments which has resulted in offers the first week of putting it on the market - couldn't be happier.... Read more
Seller
5th Sep 2022 (2 years ago)
L B
We recently sold our flat through Leigh at Truuli and the service was excellent. They were the most ambitious agent we met with and they delivered on all accounts. Their approach to marketing was spot on and we enjoyed the personal service provided.... Read more
Seller
3rd Sep 2022 (2 years ago)
A Porto
Amazing company!!
After a long time trying to find a suitable place for my family and being rejected multiple times, I truly believe if It wasn’t for Nana Akoto trying his best to help me out, even out off his working hours, I would still be looking.
We are more than grateful and we absolutely love the house we’re renting.... Read more
Tenant
3rd Sep 2022 (2 years ago)
J Jackson
Nana Akoto was polite, professional, efficient and delivered what he promised me.
My property was put on the market for rent on 8th August 2022, and the contract was signed and completed on 23rd August 2022.
Fantastic turn over, very happy.... Read more
Landlord
31st Aug 2022 (2 years ago)
U Sesay
I have just completed on my 1st purchase with Akuwa and Leigh. Been looking for a year, Akuwa listened to all my needs and found me a lovely little flat. Leigh handled the negotiations and sales progress and this was not easy as was a long chain. My deepest thanks to all of you.... Read more
Buyer
30th Aug 2022 (2 years ago)
M G
Seth is a very helpful agent. You feel he's working for both the seller and purchaser. He doesn't put any pressure on you. Recommend talking to him if you need help buying or selling.... Read more
26th Aug 2022 (2 years ago)
J clark
After an experience with a passive agent, Leigh, and Truuli was a breath of fresh air. Their systems allowed for easy management of our viewings and offers, and we achieved the asking price within a two week period.... Read more
24th Aug 2022 (2 years ago)
W Ali
Thank you to Matthew Keddo who has been absolutely amazing in the selling of our home. My family and I felt he was very proactive in his approach when we met him and outlined a clear strategy which gave us belief he was going to sell our home. We have sold and bought many homes over the years and I appreciate how much good service goes unoticed, so it’s very refreshing when someone comes with a clear approach and does what they say they are going to do. Brilliant Estate Agency and highly recommended.... Read more
Seller
23rd Aug 2022 (2 years ago)
A Erickson
I needed to highlight my experience of selling my property through Matthew Keddo from Truuli. I was on the market in Wallington with one of the larger estate agents which at the time wasn’t Truuli, but I was having a terrible time. There was a lack of viewings and when I contacted the branch, I was told by a member of staff that the price was too high! The manager was never in the branch when I called, and refused to call me back when I requested. The last straw was when I finally reduced my price, and had a couple of viewings but failed to get any feedback. I also lost the property I was interested in buying as it had sold.
I was approached by Matthew (He randomly knocked on my door) and he was very pleasant, professional and straight forward in our initial conversations.I decided to switch agents and use Truuli when my contract with the other agent expired. Matthew managed to sell my property and advised me through the entire process. I forgot how stressful the process was, but Matthew helped us whenever required. I don’t normally write reviews, but felt compelled to do so due to the excellent service from Matthew Keddo. Good luck Matthew and thanks once again.
Mr & Mrs E.... Read more
Seller
23rd Aug 2022 (2 years ago)
A R
A Truuli outstanding service by Matthew Keddo! He has been absolutely excellent throughout this whole process, even when times got difficult he managed to coordinate all parties through a difficult process towards the end. We have managed to move from Wallington and found our new home and it would not of been possible without his help. I must add he even managed to sell our property without it going online which the other agent never managed to do, over the course of 4 months. Will definitely recommend Matthew and the Truuli company! All the best Matthew!... Read more
Seller
23rd Aug 2022 (2 years ago)
P Dingwall
My experience withTruuli when selling my home:
The manager of Truuli Mr Leigh Thomas and the lovely Miss Akuwa Arhu- Truuli Property Experty, was very positive and proactive in everything they did.
Leigh and Akuwa also communicated very clear and regularly so I knew what was happening.
Leigh and Akuwa organised as many potential buyers as they could, which meant they quickly found a buyer for my house.
Leigh and Akuwa continued to be attentive to detail during and after the sale of my house.
I would highly recommend Truuli agency, and also wholeheartedly thank Leigh and Akuwa for all the hard work they have performed for me.
Ms Philomena Dingwall... Read more
Seller
23rd Aug 2022 (2 years ago)
D Layne
Leigh Thomas is an absolute legend. He leads a fantastic team who work extremely hard, always with the upmost professionalism.
Truuli got me an offer on my flat within 2 weeks in a very tough market! They kept my sale alive for 7 months while I struggled to find a property. Leigh was always available to speak to me a keep me calm! Truuli will be my 1st choice when I make my next move!!... Read more
Seller
23rd Aug 2022 (2 years ago)
S Melake
Mr Nana has been absolutely incredible in helping me secure a property, going far beyond what was expected of him. I'm so grateful for his help and support. Amazing agent.
Thank you again Mr Nana.... Read more
23rd Aug 2022 (2 years ago)
A Williams
I'm more that satisfied with the level of service I received dealing with Truuli. I have been on the market trying to sell my house for over 8 months. Speaking with Leigh and the team helped me get exactly what wanted and the type of client I was looking for.
The reason I give 5 stars is the fact that Leigh had no problems taking on my property and he got it sold in 2 weeks which was amazing.
I would and have already recommended Truuli to others who wish to sell there properties.... Read more
Seller
23rd Aug 2022 (2 years ago)
M Freeman
Ryan Morgan and his team kept us informed along the way. We now have exchange and completion next week, so all is good
Well done Ryan... Read more
19th Aug 2022 (2 years ago)
C McWatt
Choose Truuli Estate Agents for the sale of house, which was conducted by Mr Michael Anthony. The marketing of the property got prompt and wide exposure through the online house sale media which attracted a good range potential buyers. The conveyance process was swift and efficient and concluded with a quick successful sale.... Read more
Seller
17th Aug 2022 (2 years ago)
O Yaa
Having been to several lettings agents, I was really looking for a house I could feel at ease and call a home. Until I discovered Truuli letting agency. I came in contact with Nana Akoto who indeed helped me throughout my journey of home hunting. Of which I totally recommend and thank for his hard work and perseverance.... Read more
16th Aug 2022 (2 years ago)
My experience with Truuli has been great.
They have made me feel comfortable and trust them to do the best for me.
I would highly recommend Truuli! ... Read more
Seller
15th Aug 2022 (2 years ago)
A premadasa
Nana is and absolute star with a contagious smile. He was very responsive to all our requests and explained everything very clearly. He got our flat up quickly and it was rented within a week. He knows what he is doing, and I would recommend working with him any day of the week.... Read more
Landlord
14th Aug 2022 (2 years ago)
A Mascarenhas
Very poor customer service through out the process. Waited ages to view the property. Very poor coordination of sales process. Sellers did not have ID docs or EPC in place and the agents did not check this out. Poor disability awareness. Sale went through at 9.30am offered to convey keys at 6pm. Truuli employees need to learn to walk the talk!... Read more
Buyer
13th Aug 2022 (2 years ago)
L Aparaschivei
thanks Mr. NANA, he helped me a lot with the house, I am very satisfied with his services and recommend to everyone, he is reliable and very helpful, thanks again, all the best????????????????????... Read more
13th Aug 2022 (2 years ago)
J MacNamara
Ryan Morgan is a phenomenal estate agent. Diligent, hard working and charming. He is Truuli amazing!... Read more
11th Aug 2022 (2 years ago)
S Past
We exchange today and Ryan was incredible helpful and efficient. We found the whole process easy. We would highly recommend Ryan and Truuli.... Read more
Buyer
11th Aug 2022 (2 years ago)
R K
My agent Nana made this process seamless and worked diligently and efficiently despite a few let downs from prospective renters, to find someone suitable. Truuli provided a highly professional service which exceeded my expectations. I look forward to working with the team again in future.... Read more
Landlord
9th Aug 2022 (2 years ago)
A Hodnett
Ryan has been incredibly supportive and helpful and I can’t thank him enough for his patience during a very frustrating and stressful process.... Read more
2nd Aug 2022 (2 years ago)
L Thomas
Akuwa was knowledgeable about the property and the area, even giving directions to get out, as I had no idea where I was going! Made viewing easy... Read more
1st Aug 2022 (2 years ago)
Excellent service and super communication.m from Ryan at Truuli. He promised a quick sale and he delivered. ... Read more
Seller
31st Jul 2022 (2 years ago)
M Flanders
Truly first class service from Truuli Estate Agents. From the moment I met with Leigh Thomas from Truuli for a property appraisal to sell my house I was impressed with his professionalism. I did not sell without any downs but Leigh was always there to keep things on track. I completed on the sale today I am happy to recommend Truuli.... Read more
29th Jul 2022 (2 years ago)
K claude
Since we moved in our property ,Nana Akoto from the Trulli Centrale Branch has been helpful and supportive when we need him .Well done Nana.... Read more
Tenant
28th Jul 2022 (2 years ago)
H Mohamed
We had a wonderful experience with Nana Akoto, head of the lettings team.
After being let down by a renowned agent, Nana worked quite literally round the clock in helping us secure ideal tenants for our property. He is always contactable for advice and guidance and willing to share his vast expertise. The experience has been Truuli great.... Read more
27th Jul 2022 (2 years ago)
A Thayaparan
Leigh Thomas was extremely helpful.
Help me to guide through the process very quickly and efficiently.... Read more
27th Jul 2022 (2 years ago)
S Obuya
Thanks to Leigh Thomas, I got a great service and speedy turnaround. Got a competitive offer within 2 weeks of putting the house on the market! I would highly recommend this company and Leigh to both sellers and buyer’s alike. He diligently guided me all through the process.... Read more
Seller
26th Jul 2022 (2 years ago)
J Grice
I bought my first property through Truuli. It was all a very smooth process and positive experience, with great service from Ryan.... Read more
23rd Jul 2022 (2 years ago)
C Bush
Excellent experience with Ryan, always so positive and upbeat while also being very real and honest.
Pleased to have exchanged on my property today, go and enjoy some well deserved beers this weekend Ryan!... Read more
22nd Jul 2022 (2 years ago)
H Thompson
Matthew, Matthew, Matthew Keddo what to say about Matthew……
Can you spot when someone has passion, Drive and focus? Well all of those qualities emanate from Matthew Keddo daily and even all can see Matthews drive, see his Focus and know that he is passionate about his work.
Let me take you back to our first encounter with Matthew...… A letter was posted through our door and
Myself and had a read. The letter spoke on an estate agent in the area called Matthew who is viewing a property on our road and if we are interested we can contact him for a free evaluation of our house.
Me and my mother looked at each other and thought, hmmmmm who posts a letter through your door claiming to be an estate agent? This must be a well planned burglar (hahah)
Long story short a month went by and my mum finally decided she was ready to sell the house, so we remembered the “dodgy letter” from the man and company we have never heard of before, I called Matthew ( after googling to see the legitimacy of Truuli) to see if it was still ok for him to come and evaluate our house and it was the BEST decision we have ever made.
Already from the phone call I new Matthew’s Vibe was unique. He wasn’t a corporate worker ant coming to sell our house just to add to his success chart, He was coming to get to know his clients, get to know the memories and stories formed in the property and get to know us and why we have decided to take this leap and move.
Matthew came very quickly and he came with his 2.1 dissertation on our house and area. He came with other properties in the area and he came with his true and honest opinion. Throughout the house sale Matthew has been available all hours of the day and night and also never left us even when the sale of the house moved on to other agents ( solicitors ect) Matthew has kept us informed throughout and given us advice and support even when his job was finished.
I cannot recommend anyone else on this planet that can love your house better than you did over the years and sell it on to another person to live in and make memories. It’s rare to find someone who doesn’t see their work as just a job but sees it as, communication, kindness, care and 110% authentic and unique customer service skills.
I cannot thank Matthew enough for what he has done for my mum and my family. All expenses paid trip to the Maldives on me Matthew!
Thank you again and all the best in your future endeavours.
Harriet and Pearl... Read more
18th Jul 2022 (2 years ago)
D Francis
From the outset I have nothing but high praise for Leigh and his staff in dealing with my property sale. Communication is vital in this process and I can assure anyone that I have been kept in the picture throughout.
Also the knowledge displayed by Leigh concerning my sale from valuation to buyers attitudes has been second to none and developed a trust which has led me to recommend others to utilise his services... Read more
18th Jul 2022 (2 years ago)
T M
Matthew Keddo has been very helpful in finding our first home ????. Keep up the good work!... Read more
18th Jul 2022 (2 years ago)
E Pallot
I was in contact with Seth from Truuli.
Great experience. Very professional, kept in contact with useful information at each stage and helped chase some of the other parties in the process to keep driving the process forward.... Read more
18th Jul 2022 (2 years ago)
N agyei
Selling your home can be quiet a daunting task especially when it’s your first. However I am pleased say that due to Ryan Morgan’s efficiency and communication at all times, the experience was extremely straight forward. I’d like to say a massive thank you to Ryan & the Truuli team... Read more
15th Jul 2022 (2 years ago)
J I
Ryan has delivered everything we had hoped for. We had seen already from local sold-prices that Truuli were achieving the best prices in the area, and we wanted to meet the man behind the numbers. We saw 3 different agents and Ryan stood out above the others just by being honest, straightforward and ambitious with what he wanted to achieve. We’ve had a really tricky transaction and Ryan has had to deal with us at some real highs and lows. Always professional no matter how much I’m swearing on the phone (my apologies). If you’re thinking of selling in Croydon, save yourself some time interviewing agents. Just call Truuli.... Read more
15th Jul 2022 (2 years ago)
C Parish
We had an amazing experience with Truuli from start to finish. Everyone was so friendly and helpful especially our agent Ryan who has fantastic knowledge regarding the current housing market. Ryan was a pleasure to work with and made the sale of our house as smooth as possible with nothing being to much time or effort for him, he truly is a great asset to Truuli. Ryan was very proactive in finding us a buyer after only a few viewings and communication was excellent throughout. We couldn’t recommend this estate agents enough and we will be sure to come back in the future. I urge everyone looking for an estate agents to get in contact with the team! Thank you Ryan!... Read more
14th Jul 2022 (2 years ago)
S P
We had an amazing and easy experience securing our flat. Akuwa was fantastic at presenting the property and allowing us to view and take our time without any pressure. She was also very knowledgable and was able to provide answers to all questions we had along the way. She was and still is always available and very polite even when we ask a ton of questions. Overall a true proffessional who helped us get the property we wanted most! We could not recommend enough! Thank you once again!... Read more
12th Jul 2022 (2 years ago)
J Johnson
Prospect of selling my home was very daunting. Leigh was amazing! Explained everything clearly and literally held my hand through the whole process.
Very happy with the efficient & friendly customer service received with Truuli. Would (and have) highly recommend their services.... Read more
12th Jul 2022 (2 years ago)
V K
Very positive experience. I did a few viewings with Akuwa Arhu, who was absolutely lovely and helpful, and had suggested a number of properties in advance. I immediatley found a flat I wanted to purchase and my offer has been accepted by the seller.... Read more
12th Jul 2022 (2 years ago)
J Boakye
Really helpful team at Truuli. The agent who assisted us Akuwa was really responsive and helpful and gave good advice for our purchase. Really happy with Truuli & especially Akuwa... Read more
11th Jul 2022 (2 years ago)
M Obstova
Efficient and smooth process and communication.... Read more
11th Jul 2022 (2 years ago)
U Attique
Mr Leigh Thomas, Very professional, kept me informed all times. Great estate agents , would recommend them anytime.... Read more
11th Jul 2022 (2 years ago)
A Sisko
I have been looking for over a year. No agents gave me time or help. Mr Leigh is different. He took time and effort and found ne my dream property. Very honest and open with me.... Read more
6th Jul 2022 (2 years ago)
H A
Michael and the team helped us sell a 1 BR in Crystal Palace.
Unfortunately there were multiple bumps in the road, which has nothing
to do with Trulli, but they helped overcome each obstacle and assisted
massively to get the sale across the line. Mike has a serious wealth of
knowledge about property sale, surveying, conveyancing, solicitors etc i'm
pretty sure he can do those jobs full time too. The whole process was
handled well and we got constant viewings through the door and
feedback from all them about their experience. We cannot fault the
service so would strongly recommend them if you are deciding who is up
to the task - pick Trulli! Many thanks Mike and Team... Read more
5th Jul 2022 (2 years ago)
K Khan
When I decided to sell my house in March this year, I wanted to go with the prominent high street estate agents. My parents who had sold their house just under a year ago said that they were not completely satisfied with the service they received from one such estate agent. They advised me to try Truuli, simply because they had noticed some "SOLD" boards in the surrounding areas. I contacted them, Seth Opong came to value my house. The valuation, he came up with was at the higher end of the market, but I went with that. I found Mr Opong, very professional and friendly. While the house was on the market he kept me informed at every stage of the progress. He got us an offer within three weeks and the property was sold with in four weeks of us getting the offer.
Though Truuli charged a commission which was slightly higher than what others offered me at that time, I felt it was worth the extra bit considering the service we got. I would certainly recommend Truuli, if you are selling in and around Mitcham. Thank you Truuli and thank you Seth for your services.... Read more
5th Jul 2022 (2 years ago)
S karcy
Excellent service from Seth.
Extremely pleased with how friendly, helpful and enthusiastic Seth has been throughout the buying process.
He was always ready to answer our questions and made himself available even at very short notice.
I highly recommend Seth... Read more
2nd Jul 2022 (2 years ago)
S Aitken
Nana has been really amazing and professional! I would recommend him to my friends and family!... Read more
1st Jul 2022 (2 years ago)
R Brough
Michael Anthony at Truuli was attentive and driven from the outset, going above and beyond to bring in positive viewings. He worked hard to find us a buyer and made the process feel straight forward for us. We initially used Michael as part of a dual estate agent listing, and it was quickly evident that Michael was bringing in more interest and working much harder than the other agent, evidenced by his ability to find us a buyer quickly.
Since accepting the offer, Michael has been regularly in touch with updates and proactively working with all parties in the chain to move things along in order for us to exchange and complete to the timeline we initially agreed. On a personal note Michael is friendly, professional and always happy to help and we have been very satisfied with his representation on our sale. We would highly recommend him.... Read more
29th Jun 2022 (2 years ago)
Y Ricketts
After a disaster with my first estate agent it was a delight to work with Seth as my new agent. My property was sold within weeks. I cannot how happy for the service they provided. When my removal company let me down, Seth came to my rescue. I would highly recommend Truuli. Thanks for your help and support.... Read more
28th Jun 2022 (2 years ago)
R Rose
I am a fairly new landlord and having received a rather mediocre management service from a different agency I was a little anxious. Well, my fears were unfounded because I can honestly say that my time with TRUULI has been great and this has been down Nana Akoto! From our very first conversation he made me feel at ease and instilled confidence in me with his knowledge and vast experience in the property industry. His attention has been exceptional and actually made me feel as though I was a priority - never an afterthought! He has provided sound advice when I needed it and has been extremely attentive to my requests and queries and has always presented a solution to problems. His manner is warm and friendly yet professional!! Just fantastic!!
I would definitely recommend Truuli ??????????... Read more
23rd Jun 2022 (2 years ago)
Iris
Best decision I’ve made to have gone with Truuli. We instantly got offers on our house and with it being on the market for no longer than two weeks, It got sold. Fantastic job with a team of great personality, especially Michael whom has been phenomenal on selling the house and advising us every step of the way.
My neighbour has an identical maisonette to mine with the same conditions and as she put her property up she not only sold in a few months but sadly she sold it for much less as she went for another estate agent. While I sold it under two weeks for thousands more and that’s only because of how skilled and phenomenal Truuli is at what they do. I wouldn’t have sold it so quick and got the offer I did (which I’m very happy with) without the help of Truuli.
I’m very grateful to have had Michael dealing with the sale of the house, great personality. I often joked with my friends and said “Michael is so good he can sell my house back to me”. I’ve met many estate agents but never one that came close to how professional, skilful Michael and the team are.
I can ensure you that if I ever need an estate agent, I will always come back to Truuli. I don’t care if I’m in Scotland. I will always ask Truuli first.
Thank you to Michael and the team for everything you guys have done for me.... Read more
22nd Jun 2022 (2 years ago)
S McWhinnie
Seth did an utterly outstanding job selling my flat. He went above and beyond what I expected of my estate agent and would recommend him for to anyone trying to sell.... Read more
16th Jun 2022 (2 years ago)
Z Inchaud
Great experience using Truuli, the staff were timely and prompt in dealing with my enquiries. Leigh Thomas in particular was very helpful and knowledgeable on property in the local area. I would highly recommend Truuli.... Read more
14th Jun 2022 (2 years ago)
O Nanbigne
Nana Akoto of Truuly Estate agent is an amazing guy, very understanding when it comes to the Landlord and the tenant. he tries to get the best deal for both parties.
He is what you will simply call a professional and a gentleman at work. keep it up.... Read more
13th Jun 2022 (2 years ago)
L Ricketts
Truuli truly surpassed and exceeded my expectations. My mother's property was listed with a well known agent in the local area who did not market the property well at all. Seth listed and marketed the property very well, and an offer was accepted at asking price within 3 weeks. Seth kept my mother up to date along the process. It was very smooth although the buyer dragged their feet a little however this had nothing to do with the service provided by Seth and Truuli. I can't recommend Seth, Lee and the Truuli teem enough. Thanks for getting the deal done.... Read more
3rd Jun 2022 (2 years ago)
W stremes
Found our dream apartment in Crystal Palace and Nana from Trulli was fantastic. Very informative, got everything done efficiently and provided a great service.... Read more
Tenant
29th May 2022 (2 years ago)
A shorter
i founnd nana very responsible polite and helpful agent for the lettings thank you... Read more
27th May 2022 (2 years ago)
K Reynolds
Very professional service, quick, efficient and Nana, the agent was great with keeping us up to date and answering my many queries!
I hadn’t used Truuli before - I was very impressed and would highly recommend!
Thanks again!... Read more
27th May 2022 (2 years ago)
N Kyerewaah
Many lettings agents would have rushed through processes and procedures of securing a place but with Truuli Letting & Estate Agent, Nana Akoto he has the time, patience and honesty in assisting one with their house of choice. He also portrays and establishes certain virtues and effectiveness towards work; making him an asset to the company. Emphatically speaking, I can boldy vouch for his top-notch customer driven experience and performance. I highly recommend Truuli Letting& Estate Agents and Nana Akoto because they go the extra mile to satisfy customers regardless of any occurrence(s).... Read more
26th May 2022 (2 years ago)
A Louise
I cannot recommend Truuli Estate Agents enough. My experience with them has been first class. I was put in touch with Leigh Thomas through a friend and I was not disappointed. We received multiple offers within weeks of Truuli taking on our property which ultimately resulted in Leigh helping us to secure a cash buyer. During the sale process EVERY phone call or message I left was answered and responded to promptly. Leigh was personable and empathetic with every query and concern we had. Despite the many set backs and complications with our sale process (which were out of his control), he did his utmost to resolve things quickly, chase other parts of the chain, and provide the same efficient personal and professional help to others involved (including solicitors!) to clear blockages. The excellent customer service did not just stop there. Akuwa, Pharell and all other team members I dealt with gave the same level of excellent care and attention to detail in their work. If you’re looking for Estate Agents who can get the job done AND genuinely care about their customers, then please call Truuli without hesitation.... Read more
Seller
25th May 2022 (2 years ago)
C Patel
I have recently been viewing some properties through Truuli. Akuwa Arhu has been my expert and has done a fantastic job. She seemed genuinely interested in me and was very helpful with all the questions I had as a first time buyer. Thanks Akuwa.... Read more
Buyer
24th May 2022 (2 years ago)
J Hathaway
I tried to sell my property using Barnard Marcus, the estate agent was very lazy and appeared not to want to sell the house. I received a hand written note from Ryan advising he would love to help sell my house. I can't recommend Truuli enough everyone I spoke with was very professional and kept me up to date with all the viewings. ryan seemed to great joy in selling my house and was very happy with the timeframe it took to sell. I would definately use them again.... Read more
Seller
25th Apr 2022 (2 years ago)
A Salim
Seth from Truuli was brilliant from start to finish.
Very welcoming when we first arrived for our viewing, in contact with us during the process and was first to congratulate us upon exchange, even before our own solicitors!
Would definitely recommend to anyone.... Read more
Buyer
22nd Apr 2022 (2 years ago)
T Scarlett
Recently sold through Truuli after a protracted sale as a result of EWS related drama. Ryan in particular is a very likeable chap and very easy to build a good relationship with. Took feedback well, was reliable with comms and always on time for viewings etc. Always came across as honest, hardworking and professional. Whether by skill, luck or good judgement, he managed to keep our buyer onside throughout the process from Nov to April and got us through to completion. Very much appreciated and would happily deal with Ryan and Truuli again.... Read more
Seller
20th Apr 2022 (2 years ago)
P Reid
Truuli outstanding!
The sale of my home turn the pandemic dragged on longer than I'd hoped for due to a long chain
Seth at Truuli always went above and beyond his remint to ensure that all parties were aligned and assured. he skilfully navigated the chain communicating with solicitors, buyers and vendors when needed We could not have done this without him!
I would recommend Truuli to anyone who needs great communicators, skilled sales team and a safe pair of hands!... Read more
Seller
16th Apr 2022 (2 years ago)
N Leonard
Best of the best, I highly recommend him to anyone looking for properties????... Read more
14th Apr 2022 (2 years ago)
Truuli is a rising star of estate agency, an excellent approach to the sellers and buyers
Micheal Anthony is excellent guy to deel with,
Without him we couldn't sell over property.. ... Read more
Seller
9th Apr 2022 (2 years ago)
L Anderson
Ryan was fantastic throughout the whole process. He was great at communicating with everyone involved in the sale process and keeping things moving, always prompt to return calls and always had solutions to ensure the sale went through as quickly as possible. As a first time buyer and new to the process, I'm very grateful to Ryan for guiding me through it all so well.... Read more
Buyer
9th Apr 2022 (2 years ago)
E ed
Truuli provided an exceptional , professional service from the start. Nana was extremely helpful, efficient and secured tenants for the property within a matter of days. Their rates are competitive compared to other standard estate agents as well. I would whole heartedly recommend Truuli to any existing or prospective landlords,... Read more
Landlord
8th Apr 2022 (2 years ago)
G Mortimer
Absolutely incredible team when it came to selling our house. Seth was extremely knowledgeable and such a nice person which helped hugely when greeting potential buyers. His local knowledge really helped sell the house as well.
Could not recommend enough!... Read more
Seller
7th Apr 2022 (2 years ago)
D Art
Ryan and the team have been amazing. The valuation was the highest we were given but Ryan was confident we could achieve it, which we did. Ryan suggested an open day, which worked well as it meant we didnt have to get the flat ready for viewings on multiple occasions. Our flat sold after the 1st open day, 1 week after being listed! We complete next month and post sale, Ryan has still been involved, helping us through the process and following up when needed. I would highly recommend Truuli and would use them again.... Read more
Seller
6th Apr 2022 (2 years ago)
G Nyarko
Truuli is the best agency,I got my 3bedroom house with no stress.Nana yaw is soo incredibly,humble and truthful and trusted gentleman.he did help me alot.infact he did what I wasn't expected.through him my family is happy now..thank you very much Nana yaw... Read more
Buyer
5th Apr 2022 (2 years ago)
C Muntean
Thanks Truuli ,especially Michael Anthony for selling our house, professional and friendly,.... Read more
Seller
5th Apr 2022 (2 years ago)
K D
As far as I'm concerned, there is only one estate agency in Croydon, and that's Truuli. And if you wanna pick the best agent, that's Leigh. So if you wanna buy or sell, don't look anywhere else.... Read more
31st Mar 2022 (2 years ago)
A Das
It was a great experience with Truuli. Nana from Truuli really helped us in finding a home and answering all our queries patiently. We recently moved to London. Nana was extremely helpful and a nice person.... Read more
29th Mar 2022 (2 years ago)
K gaming
Nana Akoto was very professional and superb in his communication and providing updates to us. He was reassuring and made the whole process, flawlessly simple. He was super quick with the Letting. He was fantastic. Thanks once again for helping us... Read more
Landlord
28th Mar 2022 (2 years ago)
S Allen
We recently sold our house through Trulli and were delighted with our decision to do so. Ryan and the team were with us every step of the way and were able to find us a proceedable buyer within just four weeks of our first meeting (as we needed a quick sale). Their communication was great and they were very attentive throughout. Would certainly recommend.... Read more
Seller
28th Mar 2022 (2 years ago)
D Weems
After being with another estate agent since October 2021 we had a buyer after 3 viewings. It went very quiet and there was little communication.
Our buyer pulled out at the last knockings so we contacted Truuli.
Leigh Thomas came to visit us and was very open and honest. Within a week they sold my property after 10 viewings and 6 offers.
This is TRUULI an amazing service, best Estate agent ever.
Do not wait, get straight on line if you want your property sold quick and for a good offer.
So glad we met you Leigh Thomas. I will now recommend TRUULI to everyone.
Donna... Read more
Seller
28th Mar 2022 (2 years ago)
E A
We bought our current house in Streatham through the Truuli estate agent. Seth was brilliant. Would highly recommend using this agent as we would never have gotten our sale through this year if we hadn’t. Completed on the 18th March 2022 and made it through!... Read more
Buyer
27th Mar 2022 (2 years ago)
J Ardis
Truuli were highly professional throughout and we greatly appreciated their diligence and courtesy. We recommended Truuli's services to one of our neighbours, who also secured a swift sale on their property and would not be hesitate to refer others too.... Read more
23rd Mar 2022 (2 years ago)
L Markham
From the start to finish, we have received a professional service all round from Trulli. We had placed our property up for sale with another estate agent and found their service appalling. As soon as we contacted Trulli, our main contact Leigh had got the ball rolling and sold the property within a few days of meeting. Very impressed! Leigh kept us up to date throughout the process and most importantly guided us with our next steps! I highly recommend Leigh and the Trulli team and cannot thank them enough... Read more
Seller
23rd Mar 2022 (2 years ago)
A Nuamah
I recently used Truuli to sell my mum’s property. Leigh Thomas and his team were amazing. He was there to assist us through the process and relieved all our concerns. I’ll be recommending Truuli to my family and friends!... Read more
Seller
22nd Mar 2022 (2 years ago)
A Hussain
WOW!!! Truuli have been superb! Had my property for sale with another agent which didn’t sell for months. Leigh reached out and was absolutely certain he could sell my property within weeks which he did! Everything he promised and said was all true and wasn’t your usual typical estate agent talk. He was very honest and went the extra mile.Thank you very much for everything Leigh and team Truuli... Read more
Seller
19th Mar 2022 (2 years ago)
F rahman
the best estate agent, Michael Antony has been amazing , professional, friendly and knowledgeable, there is no comparison locally for the job he has done, thank you for selling our flat......... Read more
Seller
18th Mar 2022 (2 years ago)
J Shand
Leigh is a 7* top-notch estate agent who has been very supportive and on the ball throughout my whole process. This is the best experience I have had with an estate agent and he makes prompt follow-ups, gives regular updates and sees tasks to completion.... Read more
16th Mar 2022 (2 years ago)
T O'donoghue
I have experienced other estate agents but no one is like Leigh Thomas from Truuli. From start to finish a professional and friendly experience. I would highly recommend this team and Leigh if you want your house sold stress free. Champion service and I highly recommend. Honest, reliable, efficient .... Read more
Seller
15th Mar 2022 (2 years ago)
Fabulous service from Michael. Highly recommend. ... Read more
Seller
14th Mar 2022 (2 years ago)
J Kumarasamy
It has been a great experience at Truuli! I have had the best and most patient estate agent, Leigh, to help me through and who's honest and unbiased opinion I have come to value. I really appreciate you help Leigh! You are a Star!... Read more
10th Mar 2022 (2 years ago)
T Shana
Ryan has been a great help and exceptional.... Read more
8th Mar 2022 (2 years ago)
L Maschio
Ryan was fantastic and very professional!... Read more
7th Mar 2022 (2 years ago)
A Jones
Leigh has worked very hard on behalf of my parents. After a very long and stressful sale with another agent which fell through after 6 months Leigh has managed to get their property sold at a higher asking price and with contracts exchanged in just under 5 weeks. He has been on hand with the process from initial meeting through all stages to completion. We are very happy with the service and relived to have reached this point.... Read more
Seller
6th Mar 2022 (2 years ago)
V Nicholson
We recently sold our house through Truuli and are very pleased that we chose them. Ryan was friendly, helpful and professional. He guided us through the whole process and was very proactive in finding potential buyers and marketing our property. Communication was excellent throughout. Don't be put off if you haven't heard of them before, their service is tonnes better than the big national chains.... Read more
Seller
3rd Mar 2022 (2 years ago)
P Nicholson
Talking with any of our neighbours about Truuli, the conversation would always start the same. "No, we hadn't heard of them either", but as a number of houses in our road had tried to sell using other Agents, with most ending in disappointment, and the fact that a house opposite us had a Truuli board in front of it with the word SOLD, we thought we would give them a try. Boy are we glad that we did, it was our best decision ever. Right from the start they were totally on the ball, professional and friendly. Our first weekend of viewings happened before our house was even up on their web site. They took care of the viewings and kept us informed all the way, plus we had use of their buyer's portal for information exchange as well as regular end of week update phone calls.
After the second weekend of viewings we had an offer for the full asking price. We mainly dealt with Ryan, who is an absolute legend, and made sure we got the very best market price for our house. Cheers Ryan, cheers Truuli.... Read more
Seller
2nd Mar 2022 (2 years ago)
Fantastic agents. I have bought and sold before and this was by far my best experience.... Read more
Seller
1st Mar 2022 (2 years ago)
D Alchin
Have been using Truuli (Ryan) for our first house purchase. Service and engagement has been great. Always available and really helpful.... Read more
Buyer
1st Mar 2022 (2 years ago)
A Dure
My experience with estate agents in the last 30 years has never been good, that is why I have dealt with all transactions on my own as a private individual without using agents for many years in all property transactions. This time as things were pressing I found Ryan Morgan from Truuli Estate Agents. From the first week he took the property it went like a bomb… We had it advertised with another agent Martin Co for 3 months and only had two viewers with them. Within a week Ryan produced a parade of people coming to see the property every day almost, I lost count of how many but it was an incredible amount of viewers, but we only needed one buyer and one buyer finally we found. All these went on under pandemic restrictions, winter term and all the possible eventualities in a hard selling market for flats. Ryan Morgan was not only efficient in his job of finding a buyer but he went out of his way to cheer you up and reassure you in moments that we thought all was lost and believe me we had lots of those moments not just related to the property market but personal reasons too. So here we have an Estate Agent, Ryan Morgan, who was not just dealing with a sell but lots of unexpected issues that went on… His humane and warm touch has been a blessing in such hard times and I hope many of the robot, automatic service, read from screens repeating like a parrot estate agents we find all over can take a lesson from Mr. Morgan…Thank you Ryan for all your hard work and kindness. I shall definitely contact you in the future for any property dealings and I hope you never change.... Read more
Seller
28th Feb 2022 (2 years ago)
J Newell
I have been using Truuli and the agent was Leigh Thomas who sold my property, and from the beginning he has been very professional they have guided me through the whole process and I could not recommend them more highly. I give them 10 out of 10 for conduct and professionalism and would use them again for any other work. Janet... Read more
Seller
28th Feb 2022 (2 years ago)
Isobel
We recently purchased a flat and the seller used Truuli. The estate agent we dealt with was Ryan. He was friendly and knowledgeable, and always got back to us quickly with any questions we had no matter how long the list or how unusual the question. He made the whole process go smoothly and although we were the buyers in this case we will definitely want to have him as our estate agent in the future should we need one.... Read more
Buyer
28th Feb 2022 (2 years ago)
M Grinter
I would like to express my sincere thanks to Michael Anthony for all his help in selling my flat. Michael's dedication and work ethic is outstanding and he arranged more viewings and a higher asking price than other estate agents combined. I am delighted with the service.... Read more
Seller
24th Feb 2022 (2 years ago)
B M
I have recently sold a property with Truuli. Ryan was fantastic throughout the process; he was easy to communicate with, provided feedback promptly after viewings and his knowledge of the local market helped us to secure a sale quickly. He went above and beyond at all times, and I'd be more than happy to use Ryan and Truuli again in the future.... Read more
Seller
24th Feb 2022 (2 years ago)
Henry
Having used a few estate agents in the area safe to say Trulli were comfortably the best, getting us a sale quickly and supporting us through the process. Ryan was just what we needed, easy to communicate with throughout and a joy to work with. I wouldn’t hesitate recommending Trulli.... Read more
Seller
24th Feb 2022 (2 years ago)
R Bell
I used Truuli to let my house and found a Tenant very quickly and got the figure we was after without any drama whatsoever. Nana especially made this Stress free. Thanks again and good luck in the future. Definitely will recommend... Read more
Landlord
22nd Feb 2022 (2 years ago)
S Nixon-Oxley
Fantastic professional service. Nana found our tenants in just 3 weeks! Very efficient, great communication. Thank you so much!... Read more
Landlord
16th Feb 2022 (2 years ago)
S nadeer
Hi I am very pleased and very happy for the service they provide especially thaxx to akhuwa she was very helpful and very polite definitely recommend her to my colleagues as well once again thaxx to the team ..... Read more
16th Feb 2022 (2 years ago)
D Born
Very quick response with offers to the initial request. Very friendly and quick to show us the place. Good expertise of the property.... Read more
15th Feb 2022 (2 years ago)
S Perkin
Great experience, Ryan really helped us with the purchase of our new home ????... Read more
Buyer
11th Feb 2022 (2 years ago)
S Ubi
We have recently sold our flat using Truuli. Our estate agent Seth Oppong has been amazing since our first meeting and has gone above and beyond our expectations. Truuli provided us with a stress free experience of selling our flat and we would highly recommend reaching out to Seth if you are looking to sell or buy a property. Thank you so much Seth and Truuli for all your hard work.... Read more
Seller
10th Feb 2022 (2 years ago)
? ????
Great work by Ryan. Very organized. Always answers/returns calls. Overall good experience from start to finish.... Read more
10th Feb 2022 (2 years ago)
R Kesavan
Great service from Nana, very helpful and friendly. Would definitely use again and recommend to others!... Read more
9th Feb 2022 (2 years ago)
M Pee)
Working with Mr Leigh Thomas has been a pleasure he has been of good solid support for us in our time with him. He shows good empathy and fits his work with excellence.... Read more
9th Feb 2022 (2 years ago)
A Kwapong
Truly, Ryan and his team are fantastic.
From our first contact to the end of our sale, the communication was excellent and the team made the process of selling my house in New Addington really easy. They handled everything for me and were always in the background helping to chase things up.
It was a multi agency and Truuli has delivered.
Thanks a million... Read more
Seller
8th Feb 2022 (2 years ago)
N D
Received a text for a viewing on Friday , changed our arrangements in anticipation of a viewing . On the day and time no one turned up. There was no callback or message from Trulli . When I called the management I got two different stories about the issue.... Read more
6th Feb 2022 (2 years ago)
C rocky
After a bad experience with the first estate agents we used we called on Truuli. The experience has been so much easier from start to finish. They have been professional as well as open and transparent. The whole process took around a week to sell the house via an open day. We wouldn't look anywhere else if we sell in the future and would highly recommend them. Leigh and Olivia were amazing, thank you.... Read more
Seller
5th Feb 2022 (2 years ago)
B Lkhagva
Thank you for all your hard work and effort In helping get us into our new home. We were thrilled when Ryan and Truuli team found this wonderful home for us. It is more than we had hoped for, and we truly feel that we have come home to roost. Your advice was invaluable, and we could never have managed without you. Thank you so much Ryan.... Read more
Buyer
5th Feb 2022 (2 years ago)
J Seymour
Used Trulli to both purchase my property and to let the property out, the team are knowledgeable and engaging.
Nana delivered an excellent introduction to letting and has explained the process well.... Read more
Landlord
29th Jan 2022 (2 years ago)
T Blessing
Excellent customer service from start to finish.... Read more
27th Jan 2022 (2 years ago)
Z Paukova
Leigh Thomas is very helpful estate agent, quick to respond to emails. Thank you for all your help... Read more
20th Jan 2022 (3 years ago)
A Martin
Truuli has provided our BEST real estate experience so far! We live abroad and our beautiful home was listed for a year by a once reputable local Dulwich agency. Our experience with that company was very disappointing to say the least. We switched to Truuli last September and their agent, Ryan found a buyer in 6 weeks and the sale was closed in less than 3 months!
Ryan is pleasant, enthusiastic, respectable, available and dependable. He knew the market very well and restored our confidence that the house would be sold soon! He kept us informed at all times of visits, feedback from potential buyers and of market performance. Our home was sold close to asking price in record time! Thanks Ryan for an AMAZING real estate experience and best of luck in your career!... Read more
Seller
18th Jan 2022 (3 years ago)
Not very impressed - promised a lot, delivered little... Read more
Seller
18th Jan 2022 (3 years ago)
L Walker
As first time buyers, buying a property is stepping into the unknown for us. With Ryan and the team at truuli, It's been so easy and stress free. Ryan has guided us throughout the whole process and has made us feel at ease! Very easy to communicate with, great updates and really good advice! We'll be forever grateful to Ryan and the team!... Read more
Buyer
17th Dec 2021 (3 years ago)
L Simpson
I couldn’t be more pleased with the service I received from Ryan and the Truuli team. Buying a house for the first time can be an extremely stressful and nerve-racking process but Ryan made sure to guide us through from start to finish and ensured the whole process was smooth sailing. We received great communication, realistic timeframes and clear advice, he literally went above and beyond to help us. Highly recommend.... Read more
Buyer
15th Dec 2021 (3 years ago)
D Adu
My wife and I rented two bedrooms flat from TRUULI LIMITED. The house was in good condition and a nice place to be. The property expert by name NANA AKOTO who led us to the property provided good customer services. We were grateful for meeting such a man for viewing and also the tenancy agreement processes. His human relation was perfect. He got time to explain everything to us before we accepted to rent the property. I recommend that TRUULI LIMITED work with him for a long time, if possible even promote him in the near future.... Read more
Tenant
15th Dec 2021 (3 years ago)
T Marsden
Bought a house recently through Truuli. My agent Leigh was brillitant throughout the purchase. Super responsive to emails, always chased and explained everything. Also just a lovely guy. Definitely recommend.... Read more
Buyer
13th Dec 2021 (3 years ago)
A Deea
I was very pleased to work with Truuli Company, Nana was very helpful professional and reassuring us all the time during our process of moving property.
I definitely recomand Truuli to everyone and hope everyone will have a smooth process as happened to us which was very important during stressful time.
Thank you very much Nana and Truuli Company.... Read more
7th Dec 2021 (3 years ago)
G Frone
Nana was very kind and helpful during our moving:)... Read more
7th Dec 2021 (3 years ago)
M Husain
Nana Akoto from Truuli letting & Estate Agents for finding tenant of our property, excellent performance. After viewing our property find suitable tenant 0n the 3rd day, not only that, he help me all the way. He alway answer my phone calls, fulfill all me requirements needed until the tenant move in. So I recommend highly this agent.... Read more
Landlord
5th Dec 2021 (3 years ago)
Josh
I’ve been a customer of Truuli twice now, so have experience with both their lettings and sales teams. I’ve been extremely happy on both occasions, particularly with the professionalism, communication and most importantly the outcomes of my let/purchase. The entire team work incredibly hard and demonstrate customer care that is above and beyond what I’d expected having used other agents in the past. I’d definitely recommend them.... Read more
4th Dec 2021 (3 years ago)
Suso
Wish I could give more than the 5 stars available! Ryan looked after us so well, and when some others would have surely given up on us, he never did. His tenacity took us to realise our dream, and we will be forever grateful for his support. We felt totally up to date and informed throughout the process and he went over and beyond on many occasions. Can't recommend Ryan enough!... Read more
22nd Nov 2021 (3 years ago)
L Prokopova
I have just bought a flat thanks to Truuli and it has been an excellent service from the day 1! I was in process of buying a flat through Haart agency in the beginning of the year but I had to pull out due to lack of information, poor service and useless solicitor which was recommended by them. So after this experience I was shocked how professional and quick they are in Truuli!
Thank you!!... Read more
Buyer
17th Nov 2021 (3 years ago)
A Wongwattanarat
We have just completed our house sale a couple of days ago. Ryan and the Truuli team had made the whole experiences completely stress free from start to finish. They gave us a realistic advice and estimate on our house, while not selling ourselves short. We received communication about every steps of the sales, and Ryan responded to all my contact promptly. We feel we were treated like human beings and not just a number to them. Friendly, professional, reliable. Strongly recommend.... Read more
Seller
16th Nov 2021 (3 years ago)
M Lo
My experience with Truuli was the best I have ever had with an estate agent so far. I had the pleasure of working with Nana who was responsive, professional and quick on the mark to help me with the rental confirmation in 2 weeks before my BnB stays ended.... Read more
Tenant
16th Nov 2021 (3 years ago)
S samuda
I recently completed a house purchase with Truuli and I was very impressed with how professional they were, very good at communicating and providing progress updates. They were supportive throughout the process and we completed the purchase in less than 2 months.... Read more
Buyer
15th Nov 2021 (3 years ago)
M morgan
Well what can I say!!! Absolutely amazing. Ryan our estate agent was on hand of all times of day sorting out any questions or queries that we had. He made it his personal mission to get things answered for us, quickly and promptly. Truuli have been so good at being there on the phones and seeming like nothing is a problem! Even during a pandemic. Thanks to them/him, our experience of buying our first home was made easy! Thank you!! I would denial recommend using them.... Read more
Buyer
8th Nov 2021 (3 years ago)
C Grant
The service received from Leigh at Truuli has been exceptional! Leigh has been with us every step of the way, responsive, honest and supportive. I would thoroughly recommend Truuli to anyone considering selling their home. You can't go wrong! Thank you so much... Read more
Seller
7th Nov 2021 (3 years ago)
P Smile
Ryan was great!! Thank you.... Read more
30th Oct 2021 (3 years ago)
N Pager
My experience with Truuli was definitely the best I have ever had with an estate agent so far. Nana was very helpful. If i had any question with the referencing process or with the tenancy agreeemant i emailed them and i've got the respond in 10 minutes.
I would definitely recommend Truuli Estate Agent .
Thank you Nana for finding me a clean and nice property !!!!... Read more
Tenant
28th Oct 2021 (3 years ago)
H Oztoprak
Mr Leigh Thomas and company Truuli, did a fantastic job,it was quick “efficient and very professional “my brother and I highly satisfied , Mr Leigh walk us through the entire process which made it easy because we never bought a house before, every time we struggle or need a help we can reach him easily,we are very very happy with our new house ,and company standards Truuli/ MR Leigh many thanks
Habibe/Halit... Read more
Buyer
26th Oct 2021 (3 years ago)
H oztoprak
We had a great experience with Mr Leigh and Truuli Agency. Very helpfully and professional service. Their service is based on customer satisfaction. Strongly recommended. A+++... Read more
26th Oct 2021 (3 years ago)
V Katelia
Great service provided by Michael and the Truuli team. Always available to answer questions. On point with communication and sharing of updates in the process.... Read more
19th Oct 2021 (3 years ago)
M Worthington
Truuli were excellent with help and support throughout the whole selling process, very professional and provided honest insight to every part of the process.... Read more
Seller
15th Oct 2021 (3 years ago)
F Robinson
it was an absolute pleasure working with Leigh and his team they were extremely helpful and went above and beyond to get me into mu new home. i definitely recommend using them you will not be disappointed... Read more
Buyer
13th Oct 2021 (3 years ago)
V Penn
I had a good experience with these estate agents.
I received informative emails and text message reminders to confirm viewings I'd booked. This helped me with timings however I would have also found it useful to have a specific link to the property location to click on.
We were greeted by Olivia, who showed us around the property and answered any questions. She was very polite and wasn't pushy.
Thank you for your support in our property search!... Read more
11th Oct 2021 (3 years ago)
G Sall
I am really grateful to found this amazing agency, and really pleased to met Nana Akoto, he helped me with all the process, very patience and professional, thank you very much, I will recommend always your service to anyone.... Read more
4th Oct 2021 (3 years ago)
D Smith
Dealing with a gentleman called nana made this whole process stress free , quick & easy highly recommend... Read more
3rd Oct 2021 (3 years ago)
I montero
They have done an excellent job, especially the friendly agent who helped us, his name is Nana Akoto, He was always available every time we had questions with our new contract, he was very polite and kind, my mother and I really loved the way he treated us, if I had to move again I would not hesitate to contact him.... Read more
Tenant
30th Sep 2021 (3 years ago)
S King
It was a beautiful experience selling my house with Truuli. They were fully committed to selling the house from the very beginning. Their determination to achieve results is indescribable. The whole process was full of laughter and happiness because Leigh kept on top of thing and kept me very informed. He was very positive and reassuring. He is a man of his words and never said anything negative about my property. He called me Aunty. Akuwa worked extremely hard. She was always very helpful and very friendly to me and the people that came to view my property. She was full of encouragement. She was not fed up of bringing viewers to the property. I recommend Truuli because they are just simply the best and very very professional. Stella K... Read more
Seller
30th Sep 2021 (3 years ago)
H Khan
From the very start Seth was very proactive and communicated when required to in setting up viewings, taking our offer, coming back to us with the sellers decision and also firefighting on both the sellers and our behalf to ensure that the sale did not derail. Seth was always very positive in what was quite a lengthy transition. We have exchanged and will finally complete next week.... Read more
Buyer
24th Sep 2021 (3 years ago)
R Tewure
The agent Mr Nana Akoto was very polite, responsive and professional. Gives advice that allow you make an informed decision.... Read more
23rd Sep 2021 (3 years ago)
O Aderibigbe
Truuli are Professional estate agents that offer fantastic services.
They have a good listening ear, that assist them in offering qualitative bespoke services to all their clients. Leigh dealt with the sales of my house on behalf of Truuli and he did an excellent job. He answered all my questions and personally kept me updated with developments until the sale was finally concluded.
Thank you Truuli for selling my house.... Read more
Seller
22nd Sep 2021 (3 years ago)
A Mathew
I highly recommend Truuli Letting & Estate agents to all landlords. It was great to meet Nana Akoto at Truuli he is professional and I couldn’t ask for better service. I would definitely use this service again.... Read more
Landlord
20th Sep 2021 (3 years ago)
A L
Michael from Truuli estate agents was a pleasure to deal with; regular communication, positive attitude to solving problems throughout the process - top man! recommended!!... Read more
12th Sep 2021 (3 years ago)
G Waterhouse
Seth was so helpful during the purchase of my new property - he was always easy to get hold of, liaised very well with the purchasers and explained things step by step clearly. Would definitely recommend!... Read more
Buyer
5th Sep 2021 (3 years ago)
V tulloch
I would highly recommend Truuli Estates
I have dealt with Ryan from Croydon branch, from the start to the finish he as been great. This guy love and enjoy what he does and does it with passion.
Very professional honest and reliable. He as maintained good communication thoughout the proses of selling my flat and took a lot of intrest. My flat was sold within the same week.
I would definitely use Truuli Estate again .
Stay bless Ryan... Read more
Seller
2nd Sep 2021 (3 years ago)
E Clarke
We couldn't have asked for better service. Michael Anthony was with us through every step of the process, including going above and beyond to give us advice about the properties we were looking to move on to.
Overall we'd highly recommend them as agents. They helped us pitch the price just right so that rather than being yet another price-reduced house, we ended up being the subject of a bidding war. The photography for the place was great, and the marshalling of viewings into manageable chunks was very helpful.
Good communication is key in these things, and that something that Michael did very well.
Selling your house is a nerve-wracking, long slog. Truuli made it a lot less so.... Read more
Seller
27th Aug 2021 (3 years ago)
A Balma
I can highly recommend Nana Akoto from Truuli. He was very professional, accessible, always quick to reply and provided a fantastic service. Thank you.... Read more
13th Aug 2021 (3 years ago)
F Kumah
Working well for me great updates... Read more
13th Aug 2021 (3 years ago)
E Fan
We are soon to complete on a property which has been made all the easier by Leigh at Truuli. We’ve had a lot of negative comments on estate agents in the past so have been very thankful for an estate agent who handheld the communications across all parties, making sure we were always updated. Thanks so much!... Read more
Buyer
12th Aug 2021 (3 years ago)
K Johnson
Ryan has been great from start to finish. We started with two agents but throughout Ryan was much more engaged and invested in us and our sale and onward move, and brought in a lot more viewings. He's been very accessible to us and is friendly and professional, pushing things along and reassuring us at the stressful points, very reliable. My wife and I wouldn't hesitate to use Truuli again and will be recommending them to our friends!... Read more
Seller
12th Aug 2021 (3 years ago)
S Addo
From the moment I contacted Truuli Estate Agent I felt comfortable and listened too. Seth contacted me immediately and arranged to view my property.???? He is so professional and is an asset to Truuli. I could not believe it when my property was sold within a week of it being advertised. Two and half months later the sale has been completed and I’m over the moon.???????????? Thank you Seth for all your help, hard work and support throughout this process. I will definitely be recommending Truuli to my friends and family.... Read more
Seller
6th Aug 2021 (3 years ago)
S Ridgwell
I moved with Ryan from Croydon Trulli branch. When other Estate Agents couldn't seem to get the job done I asked Ryan to step in and was sold within 2 weeks.... Read more
Seller
23rd Jul 2021 (3 years ago)
N Marques
Tried Truuli Estate agents for the first time and was very happy with the experience. We dealt with Seth Oppong who was very good at his job and went the extra mile to achieve results. He was very approachable and would call us back when he had the answers to our questions. Would definitely recommend Truuli and Seth Oppong.... Read more
19th Jul 2021 (3 years ago)
S Daby
I recently purchased a house through Truuli and I cannot recommend them highly enough. I dealt with a gentleman called Ryan and he was friendly and super helpful. He always returned my calls and he made sure that the sale process went through smoothly without any hick ups. It is very rear to find an estate agent as honest and helpful as Ryan and we definitely received 5* service from him. We now have our new house thanks to Ryan. Thank you!... Read more
Buyer
12th Jul 2021 (3 years ago)
H B
Ryan and Michael (Broker) at Truuli have been absolutely wonderful. They have helped with the purchase of my first home with ease and there was always a friendly and helpful voice at the end of the phone. I was concerned that buying a studio flat would be tricky but these guys with their expertise have made it plain sailing.
Thanks again guys... Read more
Buyer
8th Jul 2021 (3 years ago)
S Bell
Michael Anthony was a pleasure to work with. He was my only point of contact throughout the process, knew the area very well, was a qualified surveyor in his past career and handled both our buyers and my questions well. The sale was smooth and swift. We achieved our asking price.... Read more
Seller
5th Jul 2021 (3 years ago)
Rachel
We recently bought in Crystal Palace via Truuli. Michael Anthony was the agent for the vendor and he was excellent to deal with. Timely, professional and extremely helpful. We were first time buyers with no chain and he worked with us and the solicitors to get the sale through in less than 7 weeks. This meant we could benefit from the Stamp Duty holiday. Michael went above and beyond on helping answering our requests. I've already recommended him to a friend who is looking to sell.... Read more
Buyer
5th Jul 2021 (3 years ago)
P Groove
Many thanks Leigh for helping us findng the house we were looking for. Your professional, caring and personal service has been highly appreciated. Teo... Read more
3rd Jul 2021 (3 years ago)
A Ludwig
My experience with Truuli was definitely the best I have ever had with an estate agent so far. I had the pleasure of working with Nana who was responsive, professional and quick on the mark to help me with my some what tricky property search. He found me a property within 2 days.. a record if you ask me! I would highly recommend the agency and definitely Nana as a negotiator! THANK YOU!... Read more
1st Jul 2021 (3 years ago)
N Tulip
Truuli Estates is a phenomenal agency way ahead of its competitors.
I know this because I tried three agencies before I noticed their signs everywhere and a letter came through the door addressed to me.
Truuli works fast, their communication is excellent and their admin is efficient. Their teamwork is strong. Truuli works hard and brings three times more viewings to your property than anyone else.
When a chain collapsed in its final stages, Truuli did not even flinch. Instead, they came back harder and faster the very next day. I learnt from this – a little life lesson. While I was still feeling sorry for myself, they started with fresh viewings. Their tenacity and resilience are something to behold.
This level of focus and persistence pulled it all back together for me. For this, I am very grateful and highly recommend you use them.
They do not give up.
I trust Truuli completely and cannot be bothered with anybody else.
My house is "under offer" again.
Thank You Truuli... Read more
Seller
29th Jun 2021 (3 years ago)
R .Burke
Iv had a great experience with truuli- in particular Ryan Morgan. He had a very dynamic approach. If You have questions, just ask him. He will answer or get you answers. Very knowledgeable and easy to work with. Highly recommend.... Read more
28th Jun 2021 (3 years ago)
G Hume
I've known Michael Anthony for several years now and worked with him both as a potential buyer and then as a seller. Would highly recommend him and Truuli for both sides of the transaction. Michael is incredibly knowledgeable of areas in London and does his homework on the property in question. He works fairly and professionally for both the buyer and the seller and I would not hesitate to either buy a property from him or list my property with him in the future. Would highly recommend.... Read more
Seller
28th Jun 2021 (3 years ago)
S Rogers
I would like to extend my sincere gratitude and appreciation for the team at Truuli and in particular highlight Nana Akoto for his outstanding knowledge, professional expertise, and superb level of personal service demonstrated in facilitating my recent real estate transaction.
I would recommend Nana Akoto and Truuli to anybody looking for support and assistance with their real estate needs. I was extremely happy with the service, outcome, and feel Nana brought a lot to the table and feel very confident sharing my experience and singing the praises of Truuli and Nana Akoto in particular.
Thank you guys you are the best and I wish you every success in all your endeavours.
Highly recommended.... Read more
27th Jun 2021 (3 years ago)
kourtwils
Truuli outstanding! As a first time buyer I had so many questions and queries about properties and the purchase process and the agents at Truuli were on hand to help. They listened to what I wanted in my first property and showed me so many which matched my criteria. My agent, Ryan Morgan, was fantastic. A true professional who is genuinely dedicated to helping people find their dream home. I would definitely recommend Truuli to family, friends and even strangers!... Read more
Buyer
24th Jun 2021 (3 years ago)
Skills1104
The service I received from Leigh was amazing and I would highly recommend Truuli estate agent to my family and friends.
Anthony... Read more
23rd Jun 2021 (3 years ago)
C Rumble
Truuli Estate Agents have just sold our house and our contact Seth has been amazing. Always at the end of the phone if we had queries etc. Everything went smoothly with his help and happy to report we are off to pastures new very soon. Thank you Truuli xx... Read more
Seller
21st Jun 2021 (3 years ago)
J Egan
Would highly reccomend Truuli, especially Michael Anthony. He went above and beyond for us, getting us two offers for our property after the first day of viewings. When the sale fell through (through no fault of Mike) he pulled another offer out the bag and was involved right through to completion, liaising with both solicitors to get the sale over the line. Mike gave great advice, was very responsive and it was a pleasure working with him. We couldn't have asked for more!... Read more
Seller
18th Jun 2021 (3 years ago)
S UK
Wonderful service and efficiency
and with no doubt, Mr Nana Akoto is fantastic property expert.... Read more
18th Jun 2021 (3 years ago)
C Olley
Ryan Morgan was a huge help throughout the whole purchase of our first home. He was always on the end of the phone and was very flexible and responsive to all our needs and last minute requests for viewings. Big thank you... Read more
Buyer
17th Jun 2021 (3 years ago)
R Buhagiar
We purchased a flat recently from Truuli and also took advantage of their Letting services. Nanna, Ryan and Olivia were all great and very responsive. We had a tenant move in within two weeks of completing our purchase which is great . All highly recommended!!... Read more
Landlord
17th Jun 2021 (3 years ago)
C silva
I would highly recommend Truuli to anyone! Ryan Morgan was very professional, efficient and true to his word. He very quickly found a buyer and even after the offer was accepted, Ryan Morgan would check in regularly to see how things were progressing and would communicate between our side and the buyers side. Overall, I'm extremely happy with the service provided and would even go as far as to say Truuli are the best estate agent I have dealt with. If you want a top quality service and your home sold.. Truuli is the estate agent to go for!... Read more
Seller
14th Jun 2021 (3 years ago)
T Oakley
After 2 estate agents and no luck I was recommended to Ryan Morgan at Truuli Croydon... Ryan was, friendly, transparent and very knowledgeable on both the market and selling homes. If you are buying or selling within the Croydon and want things done with no problems Ryan is the guy! After 3 weeks he had sold my flat in Croydon and this was with a selected amount of viewings. I liked that he was professional, kept me in the loop and always came back to me with feedback. The service didn't stop after we found a buyer, Ryan continued to support and help throughout the process until completion. No hidden fees or promises that couldn't be kept and always available by phone/email. Ryan will definitely receive repeat business and referrals from myself. Thank you, Truuli Amazing Job!... Read more
Seller
13th Jun 2021 (3 years ago)
D Church
Leigh has been fantastic after a long journey we got there in the end, very responsive, I would highly recommend Truuli.
Daniel church... Read more
11th Jun 2021 (3 years ago)
T.
We met Leigh, as he was the estate agent for the property we eventually purchased. Although we were not initially taken with the house, Leigh convinced us to have a viewing. Once inside, we fell in love with the place and eventually made an offer. Thanks to his persistence, we have our new home. Not long later, the initial offer fell through on our flat. We were so impressed with Leigh in regards to the house, we decided to relist our flat with him and Truuli (we had been with an online company). Throughout the entire process, Leigh and his colleagues were some of the few who consistently updated us and worked to get the two sales transacted. We cannot recommend Truuli enough.... Read more
Seller
9th Jun 2021 (3 years ago)
A Jafri
working with seth opong has been really great he has been really helpful and great in advising me. i would love to work with him again. One great thing Seth has is he is super patient. 5 Star the guy knows what he's talking about.... Read more
28th May 2021 (3 years ago)
R Ellerker
Ryan has been an absolute pleasure to deal with. We were listed with another agent for over a month with only a couple of viewings and were always left chasing the agents so we decided to go on board with Truuli. It was the best decision we made, wish we made it sooner. In the first weekend Ryan secured more viewings then we had in the time with the previous agent. We felt that he actually cared about selling our property and we could tell from the amount of viewings we were getting he was definitely putting in the effort. He sold our property in the first round of viewings, unfortunately our buyer pulled out but he then went to sell in the second round of viewings! I love the companies approach to take calls after 5 knowing that people that are working can't always call or take calls during the day. I cannot recommend this company enough and Ryan himself as not only is he incredibly professional but he has a fantastic balance of being able to have a laugh and joke with too!... Read more
Seller
27th May 2021 (3 years ago)
P Dunn
Mr Seth Oppong our Truuli Property Expert was extremely helpful and gave us good sound advice and helped us achieve our price goal. Ten out of Ten Seth.... Read more
Seller
22nd May 2021 (3 years ago)
N Mitchen
Extremely professional service. When shown the properties, they had all the numbers to hand and efficiently mediated between both parties. I would definitely recommend this company.... Read more
19th May 2021 (3 years ago)
M Bateren
Nice set of guys and gals. They were always available when needed and would respond quickly to any queries or requests. Can't really fault them.... Read more
12th May 2021 (3 years ago)
F Zaidi
Seth was dealing with us. And was amazing. He gave good advice and was patient. We also had another agent who were not friendly or helpful. Even though we did not buy from trulli. Seth our agent still gave us all the support our agent did not give.... Read more
Buyer
11th May 2021 (3 years ago)
T Dadson
I've had the privilege of using Truuli this year to manage my property and I've been very impressed with the quality of their service. Nana Akoto who is my assigned Account Manager really understands the concept of customer life time value. He makes the effort of listening and understanding the unique needs/requirements of his clients and ensures he delivers services that are customised to meet the needs of his clients. He invests in building a strong relationship with his clients that is critical to our mutual success . I will recommend Nana Akoto as an Account Manager to anyone who is interested in using Truuli to manage their properties.... Read more
Landlord
7th May 2021 (3 years ago)
S Vestey
Truuli have been fantastic, very professional and knowledgeable throughout the sale of my flat.... Read more
Seller
6th May 2021 (3 years ago)
J Allison
I recently worked with Ryan Morgan and Truuli on the sale of my flat in Croydon. It was an absolute pleasure working with Ryan, he extremely efficient with communication and keeping me fully in the loop with everything going on, throughout of the full sale (from viewings to completion).
Ryan was able to secure a high volume of viewings on the flat in a really short space of time. He was able to provide expert advice.
Myself and my Partner have been extremely happy with the service provided and I would honestly recommend reaching out to Ryan and Truuli!... Read more
Seller
4th May 2021 (3 years ago)
G Niekerk
Nana was extremely effective in finding a tenant. Trulli managed to find far more tenants than some of the larger estate agents and did it at a better price... Read more
Landlord
4th May 2021 (3 years ago)
D Training
Leigh Thomas did what it says on the tin. He sold my property. What more can you ask from your agent? But he did it much faster than my previous agent and he always fought my corner throughout the process. Leigh was on the other end of the line whenever I needed. Thanks Leigh and thanks Truuli!... Read more
Seller
29th Apr 2021 (3 years ago)
B Wells
These guys were super helpful with my first time buy, being patient with me as I ask multiple questions, sometimes the same question a number of time.
Ryan, Humza and Michael were all extremely helpful and explained to me what was going on and kept me up to date as much as possible. Again being very patient with my queries.
Can't recommend them enough... Read more
Buyer
29th Apr 2021 (3 years ago)
J cormack
My sale was handled by Ryan, who went the extra mile at every stage to ensure a successful sale.... Read more
Seller
29th Apr 2021 (3 years ago)
P bhadani
Ryan at Truuli has been an outstanding help during the entire purchase process. As first time buyers, we quickly realized how daunting the home buying process was going to be with Agents using hard-selling tactics and even lying to pressurize you into taking rash decisions. We ended up engaging with most of the high street brokers in Croydon/Bromley area and it was difficult to tell them apart.
But, Ryan was a breath of fresh air...right from the outset we felt like he was someone we could trust. He was extremely responsive, very professional and helpful during the whole buying process. Ryan has been a very significant part of our journey towards becoming a home-owner - Thank you!... Read more
Buyer
29th Apr 2021 (3 years ago)
V Arnott
Ryan has recently sold our flat and has been a pleasure to work with through the whole process. Ryan was always professional, honest and approachable. His determination and dedication to our flat sale has been amazing throughout. I would highly recommend Ryan and Truuli.... Read more
Seller
28th Apr 2021 (3 years ago)
J Camenzuli
Having almost gone with Purple Bricks, I decided to go with Truuli to let out my house. I found Nana to be a very responsive and pragmatic agent. He would answer any query I had at any time and so putting my mind at ease. He got my new tenants checked and moved in within a very good time frame. Nana was a lovely guy throughout. I would recommend him/Truuli for your future lets.... Read more
Landlord
28th Apr 2021 (3 years ago)
A Daniels
Truuli and especially Michael were amazing when it came to selling our property. We had tried using another established estate agent before but had lost the sale and felt that they weren't quite as engaged as we would have liked. That wasn't a problem at all with Truuli, Michael went above and beyond to support us through our sale, arranging for electrical and gas checks/surveys to be completed when we weren't able to get back to London due to covid lockdown. Michael was extremely knowledgeable about the market, realistically priced our property, arranged numerous viewings, provided feedback on the viewings, and after offer, ensured the sale stayed on track and in line with expected timescales. All we can say is that for us, Truuli is a standout in the Estate Agency industry and we would definitely use them again! A huge thank you from us!... Read more
Seller
26th Apr 2021 (3 years ago)
M Boakye-yiadom
Ryan sold our home. He was always professional, approachable, polite and helpful. I fully recommend using Truuli, especially Ryan for his professionalism and "can do, never give up" attitude.... Read more
Seller
25th Apr 2021 (3 years ago)
N Auld
Michael was great throughout the transaction and was very responsive when we needed something. He went out of his way to show us the best properties and even found us our first home. He was friendly and professional and we couldn't have asked for a better estate agent. Thank you Michael!... Read more
Buyer
22nd Apr 2021 (3 years ago)
M dunkley
After terminating my contract with another agent I contacted Truuli.
I have been dealing with Leigh and Akuwa at Truuli and they have been amazing. They have been really professional, addressing all concerns that I’ve had and they are genuinely interested in achieving a sale and despite the lockdown the viewings kept coming in.
Thanks to Leigh and Akuwa my property is now under offer at the full asking price. I would definitely use Truuli again and recommend them too. Thanks Truuli... Read more
Seller
21st Apr 2021 (3 years ago)
D Horda
We worked with Ryan and had a great experience buying our home. He was very flexible with viewing times, going above and beyond when we found the property we wanted.
He communicated well throughout the process and kept us informed with updates from the vendor.
Even after completing the sale, he offered to replace the lock free of charge as the keys we were given didn't work. This is exceptional service and we enjoyed working with him.... Read more
Buyer
19th Apr 2021 (3 years ago)
J Wilde
Michael was a great agent to work with, he was responsive, warm and made sure everything went as quickly and smoothly as possible. Would definitely recommend Truuli.... Read more
19th Apr 2021 (3 years ago)
E semedo
Nana made our moving process super quick and took away the stress of it all with his great charisma. We were lucky to find a place after just one viewing and completed all our referencing on the same week! Great service - we’ve recommend Trulli to our friends :)... Read more
Tenant
19th Apr 2021 (3 years ago)
C Biddle
We recently used Ryan and Truuli in selling our property and they provided a more realistic value for the property than the other estate agent - always dealing with us on an open and transparent basis. We appreciated the teams notifications of viewings and any issue or concerns that came up.
Very happy with the personalized service and the sale of the house in a tough market.
Thanks Ryan.... Read more
Seller
19th Apr 2021 (3 years ago)
C Williams
Truuli sold us our first home. We appreciated their proactive approach. We had a complicated sale/purchase and Seth and Chuk provided us with regular updates throughout the process, which helped to ease the stress. Would recommend Truuli to anyone looking to list or buy a property.... Read more
Buyer
18th Apr 2021 (3 years ago)
N Davis
I dealt with Ryan at Truuli and I am pleased to say he made this whole process so much easier and less stressful than I had imagined it would be. With weekly updates and speedy responses to any queries as well as accommodating the multiple viewings I requested for the property I bought; I couldn't have asked for better service! 10/10 from me!... Read more
Buyer
16th Apr 2021 (3 years ago)
T dowd
Ryan did exactly what he said he would do at our first meeting, which was that he would sell our home. He arranged one day of viewings, secured two offers for the asking price, advised us on which one he thought would be more viable and we went with it. A nice smooth transaction. We would highly recommend Ryan, he was professional and always available to answer any questions we had regarding the house sale. Thank you for a great experience.... Read more
Seller
15th Apr 2021 (3 years ago)
L Rodriguez
Truuli is definitely the agency to choose! We have just sold our house and bought a new one and going through this process with them was the correct choice for us.
Ryan at Truuli is professional, helpful, always available when we needed him and he has looked after us from the first day to the last.
Thank you very much to Truuli but in particular to Ryan! I am hoping that all goes well for you all as you are a greaat company.
We found Truuli looking at reviews, so I am hoping that other people finds you too!... Read more
Seller
10th Apr 2021 (3 years ago)
J Tavares
Ryan was our superstar agent. He was the ultimate professional and was always responsive and helpful. I felt like Ryan put a lot of effort into selling our property and this led to us securing a swift sale with minimal stress. Based on my experience I would 100% recommend Tuuli!... Read more
Seller
8th Apr 2021 (3 years ago)
B Preen
Ryan at Truuli helped guide us through our first purchase of a property in Croydon. His quick responses put us at ease and we were able to complete on our property with no real issues. Thank you Ryan, we love our new home!... Read more
Buyer
7th Apr 2021 (3 years ago)
J Mills
This is our first time letting, the team at Truuli have been fantastic in responding to our questions, they have been professional and pleasant throughout the process . Nana has worked really hard and gained our trust, keep up the good job guys!!... Read more
Landlord
7th Apr 2021 (3 years ago)
K Efunshile
I couldn’t speak more highly of Truuli. After struggling to find a buyer for our property for nearly a year with our previous agent. We instructed Truuli in December 2020 and were under offer 3 weeks later. Ryan was approachable, dedicated and kept constant communication through the process.... Read more
Seller
3rd Apr 2021 (3 years ago)
K Barrett
Sold the property when a previous agent had been unsuccessful. Not quite the price we had hoped. Chased buyers well. Friendly service.... Read more
Seller
2nd Apr 2021 (3 years ago)
So far in our process, we have had nothing short of an excellent service from Truuli. I’m so pleased that we went ahead with Truuli. They sold out flat within 2 weeks of it being on the market and provide such a friendly customer service. Leigh is always on hand to help and offer his expertise. I recommend Truuli to everyone I speak to who are thinking of selling their home.... Read more
Seller
2nd Apr 2021 (3 years ago)
C Duncan
Ryan Morgan was knowledgeable, organised and proactive throughout the purchase process - he provided a consistently diligent and professional service and worked effectively to ensure a clear line of communication between myself (the purchaser) and the vendor... Read more
Buyer
1st Apr 2021 (3 years ago)
N Kempton
Ryan worked with us through a very difficult market during the pandemic. It took a while but we got there in the end and Ryan was supportive throughout. He had a good demeanor with potential buyers, pragmatic when negotiating agency terms and conditions and a general "can do" attitude from day 1 up to exchange.... Read more
Seller
1st Apr 2021 (3 years ago)
L CLT
Truuli had a quite an easy ride with our letting as the first prospective tenants took it. All the same they were professional, responsive and good value for money. Nana our lettings manager was also very personable.... Read more
Landlord
31st Mar 2021 (3 years ago)
S Lopes
Had a fantastic experience with Truuli from the very beginning. Responsive to my queries, great communication and friendly service. Particularly the service of Nana who was dealing with my let and went out of his way, above and beyond to make sure the process was as smooth as possible! Highly recommended!!... Read more
Landlord
29th Mar 2021 (3 years ago)
S Guy
Ryan and Truuli provide an exceptional service. Warm and professional throughout, wouldn’t hesitate to use them again and will always recommend Ryan in future!... Read more
29th Mar 2021 (3 years ago)
T Lancaster
Extremely happy with the service provided by Ryan at Truuli throughout the process of buying our first house. Ryan was extremely approachable, proactive and kept us informed at all stages. Would highly recommend.... Read more
Buyer
29th Mar 2021 (3 years ago)
O Pro
Not impressed... Read more
26th Mar 2021 (3 years ago)
Z powell
My experience with Ryan has been phenomenal, he set realistic expectations and always responded promptly to any questions we asked.... Read more
24th Mar 2021 (3 years ago)
J Rogers
Ryan couldn't have been more helpful and was honest and transparent throughout the whole process making the purchase of my first home a breeze.... Read more
Buyer
24th Mar 2021 (3 years ago)
A Brown
We purchased our first home with the guidance and support of Michael Anthony at Truuli. He was very approachable and genuine in accommodating our initial viewings and was most supportive as we proceeded with the purchase of the property. He worked around our schedules and ensured that we always had all the information that we needed, including providing us with details of an electrician. We can't thank Michael enough for all of his hard work in securing our purchase and we are very grateful to be writing this review from our new home. We are confident that should we ever sell a property in the future, we would most definitely return to Truuli.... Read more
Buyer
23rd Mar 2021 (3 years ago)
L Shepherd
I would highly recommend using Truuli Estate agents for buying your first home. I went through their process of buying the house and I was recommended to use the Lifetime Management company as a mortgage broker/advisor, which was perfect. I spoke with Leigh throughout the process and Michael from Lifetime and they both made the process a lot easier. The replies from both employees were great, if I was worried anything was not going to plan they would answer the phone at any time of the day and were very reassuring which was needed buying my first home. I will use Truuli in the future and I would recommend them to anyone I know buying a property.... Read more
Buyer
23rd Mar 2021 (3 years ago)
A Ebrahim
5 stars is not enough. Micheal from Trulli is a great estate agent. Passionate about selling your house and will go over and beyond to get you an offer... Read more
Seller
22nd Mar 2021 (3 years ago)
We were very impressed from the start with Truuli. Leigh, one of the founders, arrived on time to value the house, which wasn’t the same with the High Street estate agents we also asked.
We took their advice and felt we were supported through our, with no pressure to sell quickly, and helped us get the best price for our home. When we have called the office they will help immediately or get back to us as soon as they can. I would recommend Truuli.... Read more
Seller
19th Mar 2021 (3 years ago)
A Oteng
I dealt with Nana Akoto who was helpful, professional and went above and beyond. Even directed me to recommended tradesmen who worked efficiently to achieve the job.
Would definitely use again. Thanks you for all your help.... Read more
18th Mar 2021 (3 years ago)
T Bartholomew
My Trulli experience
Ryan was friendly and professional and has been in the property profession for many years he is honest and realistic with expectations and Is also personable and extremely patient Ryan has put up with my tantrums, and has been consistently reassuring and calm throughout my sale and purchase.
Ryan replied to any messages and calls quickly and has provided a 5 star service and also achieved results.
Highly recommended ??????????... Read more
Seller
17th Mar 2021 (3 years ago)
J tuke
Ryan provided all that we needed from an estate agent - prompt responses, clear communication, enthusiasm and, most importantly, he always did what he said he would do without having to be chased up. And, we sold our house quickly at the asking price. Ryan is personable, knowledgeable, honest and reliable; we're happy to recommend him.... Read more
Seller
16th Mar 2021 (3 years ago)
S Diab
like many others selling their home we fell into the trap of going for bigger agencies (like Barnard Marcus and streets ahead) thinking they had more potential buyers and people to help sell our house. Do not make the same mistake ! We luckily decided to change course and met with Ryan from Truuli where he sold our house in less than 6 weeks after being with Barnard Marcus for 4 months !! Not only was our flat sold quickly Ryan was exceptional to work with. He cares so deeply about his clients, is always open and honest with his communication and put us and our comfort first which is are rare traits to find in most estate agents but you will find them at Truuli! Ryan always made sure we get the right buyers in the door and honestly made the entire process so EASY. We loved working with truuli and Ryan so thank you for all you have done with us. For anyone deciding to sell reach out to Ryan from Truuli you will not regret it !... Read more
Seller
15th Mar 2021 (3 years ago)
R Fitzgerald
Absolutely first class service especially from Leigh Thomas. From start to finish Leigh was there, even when it all started to get stressful, he was the calming voice we needed. Nothing was too much trouble. Amazing service from an amazing agent.... Read more
15th Mar 2021 (3 years ago)
E schmidt
Excellent work, always approachable and very supportive throughout the whole process, and all communication felt individually tailored. Everybody we dealt with was very professional and at the same time friendly. Strongly recommend Truuli.... Read more
11th Mar 2021 (3 years ago)
M watts
We lost our buyers towards the end of last year, and things weren’t looking promising. Ryan from Truuli was highly recommended to us. Right from the start we knew this agent had the knowledge and professionalism to find us a new buyer. Within a week he quickly found a buyer and the rest is history!! Unbelievable service from Ryan, he certainly knows this industry. A slick and smooth transaction made this whole experience one to remember. Truuli is, one of the best estate agents I’ve ever come across!!
Marjorie... Read more
Seller
9th Mar 2021 (3 years ago)
R Candy
My experience with Truuli has been exceptional. Michael was a highly personable, attentive agent who showed us round a really strong selection of properties within our budget. Michael was transparent about the pros and cons of each property, ensured that we did not feel rushed and had all the information we needed to make an informed decision. Fantastic service.... Read more
9th Mar 2021 (3 years ago)
N legister
Highly recommended. my specifications were matched to the right property. Leigh was always helpful ready to answer any questions when I needed answers.... Read more
8th Mar 2021 (3 years ago)
D Machín
Good experience buying our property through Truuli. Ryan was very helpful and supportive through the process, providing access to the property as needed and communicating to us the progress of the process.... Read more
Buyer
8th Mar 2021 (3 years ago)
N Palmer
Good service all round from Truuli. I would use them again. Ryan was very supportive through the whole process.... Read more
4th Mar 2021 (3 years ago)
J Coote
First class service.... Read more
3rd Mar 2021 (3 years ago)
H Brearley
We are a buyer and Ryan at Truuli provided a very professional service from start to finish. Very helpful in the negotiations and treated us with the up most respect. Would highly recommend their services.... Read more
Buyer
3rd Mar 2021 (3 years ago)
A BURNETT
I have had the great pleasure of working with Nana during my engagement with the agency, he is a highly experienced and positive agent. Nana was always full of good energy, he was encouraging and provided timely information as required throughout my work with him. Nana is respectful, takes his work seriously and was always available with a quick response offering the best advice available.
Nana has made my recent work experience with Truuli enjoyable especially during these times of global chaos and confusion. I highly recommend his services and would further recommend Truuli based on the positive experience that I have had so far.... Read more
3rd Mar 2021 (3 years ago)
E Victoria
Got lots of support with a new tenancy from Nana, who is always professional and was a great help with a few teething problems. Made the process much smoother.... Read more
Tenant
2nd Mar 2021 (3 years ago)
R Gouveia
We have a good experience with this agency, they are very professional. I definitely recommend Nana Akoto, it was an absolute pleasure working with him and the team.... Read more
27th Feb 2021 (3 years ago)
S Nettleton
I recently bought a property with Truuli and a few things stand out about the service I had from them. Not all estate agents are the same, that's something I learned. They don't all remember you and your requirements, they don't all accompany you when you're viewing a property, they don't all follow up on your questions or take the time to be personable and friendly. Truuli did all of those good and helpful things. Buying a new home can be hugely stressful and was made much less so by Leigh and the team at Truuli.... Read more
Buyer
27th Feb 2021 (3 years ago)
I Kasolli
I recently bought a house using Truuli as an estate agent. These guys are very professional, trustworthy very prompt and accurate. One of the best if not the best estate agents out there . In particular I would like to endorse and praise Leigh.... Read more
Buyer
26th Feb 2021 (3 years ago)
H Reid
Great experience with Truuli. Sold our flat really quickly and Leigh was knowledgable, friendly and helpful throughout. Thanks... Read more
Seller
26th Feb 2021 (3 years ago)
W Bennett
Michael Anthony was a joy to work with throughout the whole process of selling my property. What struck me most was Michael’s enthusiasm and commitment to brokering the best possible deal for myself as the vendor and the couple purchasing the property. Michael was the personification of professionalism and working with Michael and the other team members in Truuli was easy and efficient.
I couldn’t recommend Michael and Truuli highly enough. Look no further if you need support is purchasing or selling a property. Would give 6 stars if possible. Thank you Michael.... Read more
Seller
26th Feb 2021 (3 years ago)
S Jaisri
We highly recommend Truuli!
Leigh dealt with us and he was extremely helpful. He always answered our concerns in the most professional and kindest way. Throughout the process whenever we had any questions we knew Leigh was reliable and was always there to help.
And we have to mention how finding AND buying our first house went smoothly all thanks to Truuli. My husband, daughters and I are so grateful we found a house with Truuli... Read more
Buyer
25th Feb 2021 (3 years ago)
N Williams
Trulli have been great.My agent Nana was amazing so helpful and professional in helping find a flat.Excellent at his work, knowledgeable in his field was attentive and friendly he made my experience in looking for a property comfortable and less stressful I would definitely recommend trulli to friends and family. Thanks again Nana!
5 STAR....... Read more
24th Feb 2021 (3 years ago)
D H-L
If you're looking to sell, honestly stop your searches, these guys are great. Don't be tempted to go with a cheaper operator, the service Truuli offer is worth every penny when navigating the ups and downs of buying/selling.
We first met Seth from Truuli when viewing a property to buy. We decided the house wasn't for us but from a sellers perspective, Seth was who we wanted selling our place. Respectful to the home owner, answered all the questions he knew the answers to and importantly didn't make up answers when he didn't.
This honesty was carried throughout the process.
Long story very short, our first buyers ended up being time wasters. Seth had his suspicions as he made regular check-ins with the solicitors. We had a place we wanted and didn't want to lose it. So before things would have become detrimental to the purchase of our new house, Seth had already arranged for new buyers to take their place.
If you go with a cheap operator, expect cheap service. Truuli worked behind the scenes for 3 months ensuring the best outcome for all parties involved. They are a slick operation and if they continue on this level of customer service for both buyers and sellers, they will be one of the biggest names in London property in no time.
Thanks again Seth. Really appreciate your hard work.... Read more
Seller
18th Feb 2021 (3 years ago)
C Soerjowidjojo
We just sold our house with Truuli today. Thank you very much RYAN MORGAN for your FIVE STAR ***** service. Ryan is so professional and very helpful. Absolutely fantastic service from start to finish. Ryan was a pleasure to deal with. He stayed calm throughout the whole process even during this challenging time with the pandemic. He is approachable, friendly and well mannered. He is very proactive as he kept us informed and checked with us at all times. My family and I appreciate all of his help and hard work and would definitely recommend his services and his team to others. Hopefully, our path will cross again in the future.... Read more
Seller
17th Feb 2021 (3 years ago)
B Singh
Ryan From Truuli showed great energy and professionalism and helped us sell our house in a relatively painless manner. We wanted the same agent to do all the viewings and Ryan did exactly that. He was always available for our questions and provided very good suggestions and advice.
Truuli was a new name for us but we are very much impressed with their service, from start to finish, while selling our house.
Overall great service and very easy to work with. Would highly recommend.... Read more
Seller
16th Feb 2021 (3 years ago)
A Holt
My wife and I recently purchased our first home through Truuli and overall had a very good experience.
I personally don’t like it when a sale feels like it’s being pushed on you; we had this on our search with other firms, but never experienced this with Truuli.
Leigh Thomas was our estate agent; he was down to earth, professional, friendly and helpful. Understandably, the market has been very busy where everyone is rushing to meet the ‘no stamp duty’ criteria before March. Despite this, Leigh always made time to answer our important questions and helped us to feel reassured during any moment that felt tense. Additionally, he communicated well between us and the seller.
I’d use Truuli in the future and recommend it to others.... Read more
Buyer
15th Feb 2021 (3 years ago)
A khurshid
They are very professional I like their way of work different than others thank you... Read more
11th Feb 2021 (3 years ago)
H Hill
My experience with Truuli has been fantastic and i would highly recommend them to anyone. Nana from Truuli found us tenants within 48 hours for our rental asking price, he was professional, organised and extremely knowledgable and guided us through the process.
The service is friendly & highly responsive and their rates are competitive, i would recommend them to everyone.... Read more
Landlord
8th Feb 2021 (3 years ago)
K Christopher
As a couple with relatively limited experience in the housing market we have never fully appreciated the purpose of an agent. We have always been of the belief that a good house would sell itself and therefore be tempted by online based agents with low fees such as Purple Bricks. We had a good relationship with our vendors, but even then there were difficult discussions and bumps in the road that were professionally handled by Ryan. He was accessible, responsive and reliable which are three qualities that are invaluable in an agent - something we now recognise as crucial with the power of hindsight.... Read more
Buyer
7th Feb 2021 (3 years ago)
R ni
I was a bit hesitant to look for a home to move during pandemic time, found one on Truuli's site and their consultant Nana Akoto has been really helpful and professional through out the process of letting from day one which made everything easy and simple. I take this opportunity to thank him!! ????... Read more
Tenant
5th Feb 2021 (3 years ago)
E Myton
Nana was really helpful throughout my lettings process. He kept me informed and was really proactive when it came to viewings. He was professional and had a good understanding of my needs and wants in a tenant. Would definitely recommend Truuli. Great customer service and reliable. THANK YOU! 5*... Read more
Landlord
5th Feb 2021 (3 years ago)
T Q
I recently relocated countries for my job - Having to do this in the middle of a pandemic had me very stressed.
Nana Akoto was my letting agent at Truuli, and he made the process SO easy every step of the way. He was accommodating to me being remote, helped me view the flats virtually, gave me all the detail I needed, responded quickly with all requests, and overall was a pleasure to work with. Even after all the paperwork was signed, he has continued to help me and check in to make sure everything goes smoothly.
I would absolutely recommend Truuli as a letting agency, and be sure to ask for Nana!... Read more
Tenant
5th Feb 2021 (3 years ago)
V Bham
Special mention to Ryan M. who was v communicative throughout the process, quick in responding to any queries that we had & constantly engaging us and the seller to ensure we exchanged/completed swiftly.... Read more
Buyer
4th Feb 2021 (3 years ago)
C Mole
Nana went the extra mile to make sure that the flat was rented in time and he helped solve some issues - which was much appreciated.... Read more
Landlord
3rd Feb 2021 (3 years ago)
D Leite
Ryan was really proactive and helped us to complete the transaction. Thanks,... Read more
26th Jan 2021 (3 years ago)
K vuong
Leigh is fantastic ! Its can actually call Love in 1st sight as He gave us such a great impression on our viewing day , details, cheerful and that leading it to a successful Transaction . Very responsible , keep updated in mins . Thank you so much Leigh and Truuli !!! Amy x... Read more
25th Jan 2021 (3 years ago)
A Solanke
I am absolutely blown away, by the speed at which Leigh sold my house. I haven't been with Truuli for a full week, and they have already managed to sell for the price I wanted. Leigh has been a true proffessional from start to finish. He listened and really heard me when I spoke, and operated with my best interest at heart. You can tell it was more than just another sale to him. He took extreme pride in offering an excellent level of service. I am so happy with Truuli, my only issue , is that i wish i would have come to Truuli sooner. They are head and shoulders above any other estate agent, I have worked with.
Very happy Seller,
Aretha... Read more
Seller
25th Jan 2021 (3 years ago)
S nelson
From my very 1st discussion with Nana (lettings expert), I was impressed by his level of commitment to ensure he secured us the perfect property. Communication is key when building a relationship and I Truuli believe this team went above and beyond. I would strongly recommend Truuli to anyone looking for a professional, responsive service with a team who have your best interests at heart.... Read more
Landlord
24th Jan 2021 (3 years ago)
R Wright
Excellent service. I would single out Ryan who was particularly helpful and customer focused. Five stars - Well done!... Read more
15th Jan 2021 (4 years ago)
S Colomb
Ryan and the Truuli team were very polite and helpful when showing us round our new house. They were persistent throughout the sale and on hand at all times to help with enquiries. Ryan and Michael were proactive with the sale and helped to move the process along when it slowed at times.... Read more
Buyer
12th Jan 2021 (4 years ago)
J Brown
Professional, Hard Working, Tenacious, Understanding, Caring... The list can go on and on. Having sold our property more than once during the worst of the pandemic and going back on the market then reselling Truuli was by our side every step of the way. They are extremely knowledgeable, trustworthy and hardworking. They didn't stop until they found us the right home and over accommodated regarding the smaller intricate details that come with buying and selling a property. 10/10... Read more
Seller
4th Jan 2021 (4 years ago)
F Timms
Our experience with Truuli was great! Leigh was fantastic and always very happy to answer all our questions and queries, and was very responsive! As first time buyers, he was also very helpful in explaining aspects of the sale and helped to guide us through the whole process. The most unique part of Truuli was the personal description the sellers wrote of the property - which certainly made the whole process a little more personal! Thanks so much, F&B.... Read more
Buyer
1st Jan 2021 (4 years ago)
K roberts
Estate agents tend to get bad publicity, but Truuli are the exception. Lee and his team is especially dedicated, professional, good humoured and courteous in their approach. From when the photographer came and took the pictures until the the final acceptable offer was made, they were enthusiastic and invested. We initially went with a larger well known estate agent, but they did not give us the care and attention or any confidence. We were just a number to them, but Truuli are different. We had more viewings with Truuli within the first 2 weeks that the other estate agent in the previous 8 weeks. They are a great estate agent who I whole heartily recommend.... Read more
Seller
14th Dec 2020 (4 years ago)
I Plescan
Leigh Thomas was always very responsive and helpfull did do his best to keep us updated and happy. Would recommend Leigh to everyone. Thank you Leigh Thomas and the team.... Read more
13th Dec 2020 (4 years ago)
D Leander
Selling property in this country is a minefield but from the time we met Ryan he was all over it,getting us a sale within 2 days of it going on the market. From that point he worked tirelessly to get us over the line.
Thanks to Ryan we are now able to realise our dream and for that I will always be grateful.
Truuli have a great product and Ryan was first class. I wish Truuli every success for the future.... Read more
Seller
13th Dec 2020 (4 years ago)
A Campbell
A fantastic experience from start to finish. I highly recommend using Truuli as they have made my experience of selling and buying a home as stress free as possible. Truuli care about their clients and have provided us with first class service throughout. Thank you to you all!!!! We will never forget the part Chuk and Michael have played in the next phase of our lives - you guys have been amazing! ????????????????????????... Read more
Seller
9th Dec 2020 (4 years ago)
C Barker
Professional, helpful and responsive all the way through the transaction.... Read more
4th Dec 2020 (4 years ago)
S Silva
Reliable service, speedy turnaround and great communication!... Read more
30th Nov 2020 (4 years ago)
D Silva
We had our place on the market with a different agency earlier this year which let us down and things didn't seem like they were ever moving forward! I was contacted by Michael Anthony from Truuli who had so much enthusiasm and drive to sell our place, this fed us the energy we needed to persevere - so decided to take them on as our agents! They quickly got the ball rolling and our place was under offer after only a few views! Michael Fyffe who progressed and finalised our sale was always so reliable and responsive with any questions we had.
Truuli were nothing but professional, responsible and the passion they have for their roles as estate agents is reflected on how well they are doing in the housing industry - even with it being 2020!! I would really reccommend Truuli if you're looking for trustoworthy estate agents!!... Read more
Seller
22nd Nov 2020 (4 years ago)
D Feather
Clear and promt communication throughout the whole process.... Read more
21st Nov 2020 (4 years ago)
K dijkstra
I used Truuli in Croydon to find new tenants for my apartment. Nana supported me with this and was quick to respond to any questions and kept me in the loop of progress. He was able to find new tenants within a very short time without even having to advertise the property. The last tenants moved out and 2 days later the ones moved in! Very impressed with the service and Nana's support, flexibility and communication.... Read more
Landlord
19th Nov 2020 (4 years ago)
TW
Ryan was excellent in helping us to sell our property. He was as passionate as we were about getting our property sold. We received offers at the first open house and sold for full asking price. He is extremely efficient at getting things done. I would highly recommend Truuli.... Read more
Seller
18th Nov 2020 (4 years ago)
M Senior
Seth worked tirelessly to make the transaction a success, expertly facilitating our needs and that of the vendor. We were very satisified with the entire experience... Read more
Buyer
17th Nov 2020 (4 years ago)
M Hon
Really happy with service. Leigh and his team were professional and efficient in arranging viewings for our property, keeping us updated throughout. Our property was under offer within 2 weeks which was very impressive. Would recommend... Read more
Seller
17th Nov 2020 (4 years ago)
T Gabriel
My experience with them has been extremely brilliant from my property purchase and rental process. I will recommend them over and over... Read more
16th Nov 2020 (4 years ago)
Good agency and knowledgeable about the area... Read more
Seller
9th Nov 2020 (4 years ago)
S Mireku
They were excellent and very professional in every area.
Everyone I spoke to was exceptional in their fields and they assisted me right from the beginning through to completion.Everything was clearly explained throughout the various stages of the purchase as I am the first time buyer and I didn't have a clue about buying a property.Of all the the estate agents that I came across truuli were the only ones i felt genuinely had my best interests at heart. I will highly recommend them to friends and family. Keep up the good work guys ????????... Read more
Buyer
5th Nov 2020 (4 years ago)
Jim
We can recommend Truuli and Michael Anthony as an excellent Estate Agent. After a year with only a handful of viewings, Michael took over and very soon there were three to four viewings a week. After every viewing Michael followed up with a detailed email with the viewers list of pros and cons. We had a few offers and finally a buyer . When Covid-19 hit our chain broke so Michael took over as our buyers agent. He sold their property enabling our house sale to go through. Michael kept in contact through this difficult time keeping us informed and reassured. A very professional performance... Read more
Seller
29th Oct 2020 (4 years ago)
S Mee
Nana akoto was a great help and did everything he could to achieve our goal very polite and helpful... Read more
28th Oct 2020 (4 years ago)
S Botchway
I needed my flat rented Nana Atoko met with me and explained all my possible options he asked me what my preferences were and he diligently found suitable tenants within a short period of time.
Nana is a true professional who provided a great quality service he goes that extra mile to ensure that your satisfied. I have already and will continue to recommend you to others. Great job Nana and thankyou.... Read more
Landlord
27th Oct 2020 (4 years ago)
K mosquera
Seth is a great estate agent, sold our property under 2 weeks. He has amazing customer service skills and is extremely knowledgeable when it come to properties and the market.
I have viewed multiple homes with Seth and you can see he really has a dedication to hes craft. He takes hes time to know everything there is to know about the property and was able to answers all the questions I had. I also dealt with Leigh who was also great. I definitely recommend Truuli Estate Agents and will be using them in the future.... Read more
Seller
27th Oct 2020 (4 years ago)
M Owusu
Nana was simply on point with his service. I recommend this company for all your property needs.... Read more
27th Oct 2020 (4 years ago)
S Malik
Nana and Seth were very attentive to our requirements and went above and beyond to meet them. Nana was very prompt and professional when responding to our many questions and queries. Without him, we would not have been able to secure and move in to the property so swiftly. Thank you both so much for making what is known to be a difficult process, so smooth and easy. We are extremely grateful!... Read more
Tenant
27th Oct 2020 (4 years ago)
T Spadaccino
I would like to thank Ryan who delivers industry leading customer experience. Always does what he says and always before the deadline. We are very pleased and would recommend this forward thinking & customer centric company. Thank you Ryan you were Suberin to work with... Read more
26th Oct 2020 (4 years ago)
J Stratton
I had a great experience dealing with Truuli on the purchase of a property my family set its heart on!
They were extremely responsive and informative throughout the whole process. Highly recommended... Read more
Buyer
21st Oct 2020 (4 years ago)
A Khouri
Had the unfortunate experience of being put in an awful position by this estate agents and a property they were marketing. We decided to rent a property through them. It was all confirmed, holding deposit paid and moving date agreed. However, they then pushed back the moving in date by a month two weeks later (we were lucky enough to extend our current tenancy at the previous address), we were then told 9 days before the new move in date that we could no longer move in. Apparently there was issues with the landlords and them not being able to move. We were left in an untenable position of having to find a place to live in 9 days! We were offered a different flat above our budget and over 5 miles away from our original place. We are still waiting for our holding deposit to be returned, its been over a month now and still no sign of it despite chasing this up multiple times and being told it would be refunded.
While trulli are not solely to blame, they should have made all necessary checks on the landlords to prevent something like this from happening, and should have returned the holding deposit.... Read more
Tenant
21st Oct 2020 (4 years ago)
K Goodarzey
These guys go to work and get results. Very caring, and professional.... Read more
14th Oct 2020 (4 years ago)
D 375
Excellent service from Leigh and his team. I was with 3 other agents when I signed up Truuli and Leigh assured me he would sell my property. He was very proactive, responsive and informative.
His team not only done viewings but provided feedback which I found very helpful.
Leigh found me a buyer who pulled out due to personal reasons, but he reassured me that he would sell me property. He did just that and achieved £8k over the asking price through very clever sales tactics. I was truly impressed.
I would highly recommend this very professional, proactive and helpful team. I wish you guys all the best for the future and no doubt you will be going from strength to strength.... Read more
Seller
9th Oct 2020 (4 years ago)
M Stewart
Thought I would leave a review for Truuli as they have gone over and above what an estate agent should do for their seller. I found that they were always on hand for any questions, staff are all very friendly. Have not hesitation in recommending them. Thank you guys!... Read more
Seller
8th Oct 2020 (4 years ago)
P Arkuszewski
I have been aware of Truuli for some time, I decided to to contact them with one of my rental properties. Spoke to Lee who put in touch with Nana (Lettings Manager), Nana was very professional and got my rental on the market and rented out within 2 weeks. I cannot give enough Stars to how great the services was from start to finish. Thank you Truuli will be back with other rentals when they come available.... Read more
Landlord
2nd Oct 2020 (4 years ago)
R A
Truuli are a very professional outfit and were totally driven in selling my home. Even during the dreadful Covid-19 lockdown they were very proactive and followed the guidelines with excellence. Truuli's selling style is unique and they show high passion when trying to find you a buyer. Special shout outs go to Leigh, Michael, Seth and Ryan who are very driven and patient and got me the outcome I desired. Thank you Truuli.... Read more
Seller
19th Sep 2020 (4 years ago)
Y NUR
Professional service from caring people who answer your questions and concerns genuinely... Read more
14th Sep 2020 (4 years ago)
J Sweeney
Thanks to Ryan for making our house purchase easier by sharing his industry knowledge and experience which we much needed as first time buyers! He only showed us good quality properties that matched our requirements which we much appreciated, and he kept us up to date and informed throughout the sales process.... Read more
Buyer
11th Sep 2020 (4 years ago)
M King
Ryan was truly a trusted advisor every step of the way and helped me acquire a second property during a recession and global pandemic - Superhero!... Read more
Buyer
7th Sep 2020 (4 years ago)
M Andrews
This company has provided exemplary service throughout my buying experience. Estate agent Seth Oppong, was extremely understanding, responsive and professional throughout the experience and I would highly recommend this estate agent as a young first time buyer.
Thank you.... Read more
Buyer
7th Sep 2020 (4 years ago)
J Jackson
This Estate Agent is highly recommend, they got me Tenant’s within a week of my advertising my property they a so professional thank you Nana for your great service.... Read more
Landlord
3rd Sep 2020 (4 years ago)
T Coffee
Very good service. Special mention to Mr. Nana Akoto for being very accommodating and responsive. Keep up the good job!... Read more
3rd Sep 2020 (4 years ago)
A Radev
Thanks to the help of Nana Akoto, who helped us to find a lovely property which is in a good location and beautiful detail. He was very responsive during our moving stage, helped us understand the process of moving and listened to all my queries and what I needed... Read more
Tenant
3rd Sep 2020 (4 years ago)
R Procter
As far as house moves go, this was stress-free with help from Ryan at Truuli. Constant communication and was always on hand to answe questions. Great service!... Read more
30th Aug 2020 (4 years ago)
E Adjei-A
I will always recommend Truuli to everyone. They have excellent staff especially Nana Akoto who handled my tenancy.... Read more
Tenant
28th Aug 2020 (4 years ago)
M Yoro
Mr Nana Kwame is an extraordinary person, who has shown kindness towards me and my family with how much he has helped us. Whenever there was a problem regarding our new home, for example a broken pipe, or a broken washing machine, he would do everything in his power to help us fix the issue. I honestly don’t know what we would do without him. He has been such a big help that anyone would be lucky to have him as their agent.... Read more
28th Aug 2020 (4 years ago)
T Yoro
Mr Nana Kwame has been nothing but helpful and supportive during our big move all the way from Bolton to London. He is definitely someone to count on, as whenever we had trouble adapting in a new city, in a new home, he was always available to help and assist us in any way he could.
I would definitely recommend this kind and caring man to anyone.... Read more
28th Aug 2020 (4 years ago)
F Vieira
Very liable company and staffs, always prompted to help!
Very easy to deal with, excellent with customer!
Nana is a very good guy and very professional! Would highly recommend!... Read more
26th Aug 2020 (4 years ago)
S 02
I have been using Truuli estate agents for my property search and have found the entire team to be very helpful. In particular Seth has proven to be very professional and easy to work with, always on hand with property advice and made sure to contact me the moment a property that suited my requirements came up. Overall they are very flexible, didn't waste my time with properties they knew weren't for me and worked around my schedule even to fit in last minuet viewings. Highly recommend their services.... Read more
5th Aug 2020 (4 years ago)
L Neuper
I recently sold my house through Truuli. I started off using one sole agency, then I introduced three more of which Truuli was one of these. It became very apparent that I only needed one agent and that was Truuli. Ryan was super professional, never missed a call or a message. (Not sure when he sleeps) as he’d answer my calls or messages as and when I sent them. He by far had more people through our door than all 3 other agents together. Ryan’s professionalisms did not only stop with the offer but he continued to support and push things through right up till the end. I have only one regret and that is that I wish I’d signed Ryan from Truuli up right in the beginning. For anyone finding themselves in the market for either selling or buying a property. Don’t waste your time with any other agents. If you’re looking for an estate agent that is honest, straight talking, professional & that will get your house sold quickly. Then Ryan from Truuli is your man! A true gentleman. Thankyou Ryan for EVERYTHING!... Read more
Seller
5th Aug 2020 (4 years ago)
D Marshall
Seth was amazing! Not only did he listen to what I wanted, he also send through a large selection of other properties I could be interested in (a few I was very interested in). He never pushed me into seeing anything I didn't want to see, or leave me stranded. He drove me to every property and also to our last viewing which was with a competitor. This is by far the best estate agent experience I have ever had. Seth was so helpful and knowledgeable about the area. Very friendly, nice, a really good attitude. When I come to sell my flat/buy my next I know who I will be calling! I couldn't recommend my experience more.... Read more
3rd Aug 2020 (4 years ago)
T Saeed
I dealt with the Croydon branch in the purchase of a property. As expected, heavily transactional.
Very pushy towards getting the house sold, understandable from that perspective of needing to get the house off their listings but not respectful of checks which needed doing on the property.
Despite a series of checks, some of which required work, didn't manage expectations with the vendor at the time that we could reduce our offer. We almost lost the house due to the combination of poor communication with the vendor and a highly emotive vendor given our suggestion to reduce the price.
Completion date was a shambles given a lack of follow up with the vendor who failed to move out on time, fortunate not to pay penalties for notice to completion given lack of handover of keys. House left in terrible state, costing in excess of 500 pounds to clear the rubbish. Vendor also took the connector pipe from the washing machine, the front door locks and a tree out the front of the garden.
Arguable that some of this should sit with the solicitor to act upon but the pure push for commission and absence of any checks by the estate agents on how a house should be left by a current occupier was completely apparent here. More than happy not to deal with an estate agent for hopefully a while now.... Read more
Buyer
2nd Aug 2020 (4 years ago)
S Ersen
So glad I decided to go with Truuli. All very professional, issues dealt with and resolved in a timely manor. Ryan looked after my property and was able to find buyers very efficiently. Communication was key and I was informed every step of the way with what was happening. Definitely would use them again.... Read more
Seller
27th Jul 2020 (4 years ago)
D McConnachie
I first got in touch with Truuli as I was looking to purchase a property within the West Norwood, Norbury area. I initially viewed properties with Seth, who was very knowledgeable and the advice he gave on each of the properties and there potential was great. I then viewed a property with Michael Anthony which I was very interested in, however, I had seen another property which had just come on the market with another agency which was located around the corner which I put in direct competition with the property I had just viewed.
The new listing (on with another agent) had more potential, space and was located on a quieter road and I told Michael I was due to view it the next day (although was waiting for the agency to confirm back to me). Michael asked me to not to view with the other agency and said "I'm going to go and get that listing right now and get you in to view it with me"!! So off he drove to cold call the vendor....Never in a million years did I expect Michael to call me a few hours later, whilst sitting in the vendors property asking me when did I want to come and view the property. I was in absolute shock by what he achieved but then Michael is confident and certainly knows his stuff and I will never doubt him again!
Michael is definitely a go getter and does what he says he's going to do and more, going over and above what any other agent would have the balls to do.
Needless to say I viewed the property the following day and fell in love with it, put in an offer which was accepted after some negotiation. Whether you are a buyer or looking to sell your property, Michael and his team certainly know the market and are extremely knowledgeable. I have viewed many many properties with other well known agents and Truuli have been by far the best in showing off a property (unlike most other agents who just say go and look round yourself).
If later on down the line I decide to sell, I would most definitely use Truuli and will definitely recommend them to all my friends and family. Never underestimate the smaller agency as they end up being the very best and its not always about quantity but QUALITY.... Read more
Buyer
27th Jul 2020 (4 years ago)
A Suaza
We had a great experience with Seth Oppong, one of the company's Agents. He was patient, professionals and thorough in his approach to each property we visited, giving us a broad tour around the area we were interested in. Also, giving us valuable advice for each house. Will continue working with him as we continue our search for our dream home.... Read more
27th Jul 2020 (4 years ago)
K Boughen
Had such a great experience with Truuli! I am a tenant and my landlord is selling our house through them and they have been so friendly and helpful. They kept us informed of everything every step of the way and texted us each time a viewing was booked or cancelled well in advance. So nice to deal with genuinely lovely estate agents!... Read more
Tenant
27th Jul 2020 (4 years ago)
C Barker
Very attentive sales staff. Always available when required.... Read more
26th Jul 2020 (4 years ago)
R DYE
We are extremely pleased we chose Trulli to sell our property. They provided a very professional and helpful service throughout the whole process. They were prepared to go the extra mile when needed by getting us a higher price for our property with their excellent negotiating skills. They provided a courteous and personal service throughout, communicating with us every step of the way.
We would highly recommend Trulli if you are going on the property market.... Read more
Seller
24th Jul 2020 (4 years ago)
S Patel
I had a really positive experience with Truuli - the agent Michael encouraged me to view a property I hadn't considered, which turned out to be my favourite and I've now had an offer accepted on this property. He was flexible with timings for viewings and very thorough in sharing information. Very professional and friendly to deal with. Thanks again!... Read more
Buyer
22nd Jul 2020 (4 years ago)
A Bolt
Seth was a delight. Very engaging. I would sell my house with him!... Read more
Seller
20th Jul 2020 (4 years ago)
G Chart
I didn’t even get my property on the market and Leigh had a viewer round and an offer made and accepted. Amazing service.... Read more
Seller
20th Jul 2020 (4 years ago)
G FUCHEDZHIEVA
Ryan was very helpful and made the process very easy. I fully recommend using Truuli's Services.... Read more
18th Jul 2020 (4 years ago)
Y B
Prospective buyers, be warned!!!! They will try every trick in the book to con you! Their loyalty lies solely with the sellers and as potential buyer, you are just a number and cash cow to them.
In fairness, the same could be said of a lot of estate agents but these guys are SHARKS!
If you decide to deal with them, they'll tell you they need to make sure you are proceedable but do NOT speak to their mortgage broker as they'll slyly pressurise you into making a higher bid (although they denied that). Have your own papers and get your own mortgage in principle with a lender in place before talking to them (although that wasn't enough for them in my case).
If they do not respond to your calls and messages after your offer has been accepted (that happened to me), just assume you have been gazumped and move on because they will leave you hanging for days.
And don't get upset, you won't get much sympathy from them.
Happy house hunting!
Edit after Truuli's response: Prospective Buyers be warned again !!!!.....Gazumping is a practice you will experience with rogue agents like Truuli. Several estate agents frown upon this practice and are more respectful of buyers.
Truuli claim they do not encourage gazumping but the experience I had with them proved me otherwise. They made absolutely no attempt to contact me from the moment my offer was "accepted" by the seller. In fact, they left me hanging for several days, ignoring all my calls and emails and only got back to me when they managed to get higher offers.
They use rogue financial advisers/mortgage brokers (the one I dealt with was Katy Eatenton) to get you "financially checked" but these "advisers" are only interested in assessing your affordability to put pressure on you to make higher offers. Beware of their agents (Seth, Michael) who are very skilled at conning first-time buyers.
Happy house hunting!... Read more
Buyer
10th Jul 2020 (4 years ago)
C Hayles
Ryan was genuinely a pleasure to deal with and throughout the process constantly went above and beyond.
From our first interaction, he demonstrated his superb knowledge of the area / market and expertise on details within the process.
The advice and support when navigating hurdles were really the things which really differentiated this team as first class.
Thank You Truuli! Thank You Ryan! Highly Recommend... Read more
4th Jul 2020 (4 years ago)
A Yeung
I was initially apprehensive about dealing with Truuli, because of my own unconscious bias. Big mistake! I purchased my first home via them! I mainly dealt with Ryan who was friendly, professional and extremely transparent with his communication. I would always get an immediate response, which calmed any nerves or doubts I had. He also liaised with my solicitor and tried his best to get things moving as swiftly as possible despite the current pandemic. Leigh& Michael were also a big help! I would 100% recommend Truuli to friends and family. I'm 'Truuli' happy with the service I received :-)... Read more
Buyer
26th Jun 2020 (4 years ago)
E weinberg
I decided to go with Truuli as whilst they may not have been the immediate obvious choice such as Foxtons or Barnard Marcus, when valuing my flat they were honest and realistic and I knew they were going to work with me to achieve a sale.
Ryan was an absolute dream. His attention to detail regarding my property and the prospective buyers was outstanding. His communication throughout the entire process was impeccable and I had no issues surrounding viewings, appointments, negotiations etc. Even during the sale which amidst the pandemic naturally made things a little more difficult; Ryan continued his transparent approach and I was confident that whilst any sale is beneficial to an agent, Ryan had my best interests at heart. I couldn’t recommend further!... Read more
Seller
23rd Jun 2020 (4 years ago)
I Hawkins
Highly recommended!!!
After nearly 10 years living in our family home we have decided that it's time to move on and put our house on the market. we have invited 5 estate agents over for evaluation. Leigh from Truuli came over and was very professional and friendly, definitely not pushy like other estate agents in the area. No empty promises! Ryan and Leigh kept us informed about every viewing we had (strictly on Saturdays) and we stayed out of their way to do their job. We had quite a few offers and also buyers pulling out but this never stopped Truuli to make sure we had more potential buyers coming through our door following Saturday. Thank you very much Leigh and Ryan for all your help selling our family home ????... Read more
Seller
23rd Jun 2020 (4 years ago)
R Hawkins
Having never sold a property before, anxiety was high. After speaking to various companies and getting different quotes, we decided not to use any of the standard large high street agencies, who seemed quite pushy in comparison.
Truuli have been "Truuli" wonderful. Responsive, courteous and never stopped getting viewers through the door. After buyers pulling out and disappointment, they never took the foot off the pedal and really came through for us.
We spent many weekends stuck out of the house with queues down the road with potential purchasers!
If you live in the Croydon area and are looking to sell, I would 100% recommend Truuli. You will not be disappointed, however I do believe if they carry on the way they are, they will not be a small company for long and will become a big name on the highstreet!
If we ever want to sell again, we would certainly use them if they are available in our new area at the time!
We pass on our thanks for all the work, dedication and putting up with us over the months. Call out particularly to Leigh and Ryan, who kept in constant contact with us and always helped with any questions or concerns we had.... Read more
Seller
23rd Jun 2020 (4 years ago)
N Boyd
Michael Anthony is without a doubt the best agent we’ve ever dealt with. He got the sale through effectively, quickly and unbelievably professionally. Highly recommend... Read more
Seller
21st Jun 2020 (4 years ago)
Wing
Leigh was very helpful when we were looking for our next home. He would call up beforehand to tell us that he was sending over a couple of new properties.
Even though we did not end up buying a property from Truuli, we were impressed with the service and would be going back to them in the future if we need to buy a new home or sell our existing one.... Read more
19th Jun 2020 (4 years ago)
T Boss
This is the second property we have given Truuli within the space of two months both properties where handled by Nana whom we found to be very professional honest and reliable amazing company amazing service will definitely recommend them.
Rod Johnson
CEO
C2 Group... Read more
Landlord
9th Jun 2020 (4 years ago)
W Costa
I viewed a number of properties with Mike from Truuli on Saturday. He listened to my requirements and was honest in understanding what I needed. He explained the pros and cons of each area/road/location for me which was extremely helpful. I would highly recommend his services... Read more
8th Jun 2020 (4 years ago)
S Joseph
Just a thank you to Nana who have been professional, friendly and completed the letting of my property in a agreed timeframe.
Keep up the good work Nana ????... Read more
Landlord
6th Jun 2020 (4 years ago)
K Harriott
Thanks to the help of Nana Akoto, I’ve finally got a place that is best suited for me, a lovely property which is in a good location and beautiful detail. He was very responsive during my moving stage, helped me understand the process of moving and listened to all my queries and what I needed.... Read more
Tenant
4th Jun 2020 (4 years ago)
X Litchmore
We found our house through Truuli and during the purchase process they have been very professional and helpful. Even with the Covid situation Truuli still managed to help us complete our purchase quickly. We would highly recommend Truuli.... Read more
Buyer
4th Jun 2020 (4 years ago)
S Forsdike
Efficient, helpful and friendly, Truuli were a huge help in buying my first property. I had been looking for nearly a year without much luck but they helped me find a place that I really liked and has become a real home for me.
Given the COVID-19 difficulties came in the midst of the process they were reassuring and guided me through what was a tricky period.
I would highly recommend them to anyone looking to buy a property.... Read more
Buyer
3rd Jun 2020 (4 years ago)
M Garcia
Great state agency that provides a great and professional service. Since the moment I found the place I wanted to rent, they have helped me to make it happen easily! Every question or problem have been solved quick and Nana has helped me a lot from the beginning. I highly recommend them and I really appreciate their help!... Read more
Tenant
3rd Jun 2020 (4 years ago)
M Williams
Truly Estate Agents. I were introduced to Leigh, he's keen interest and knowledge about the housing market exceeds other agents that market my property prior. Within 3 days period Leigh marked and sold my property. I hold him at high regards, he kept me up dated at every step. If you are Buying or Selling you can rest assured that Truly Agents will give 100 percent quality and time needed to help you through what could be one of lives stressful periods. I would recommend the team to family members and friends alike.... Read more
Seller
3rd Jun 2020 (4 years ago)
C Khalfa
This is a very proactive team and I feel they achieved the best possible outcome for me in my situation. Leigh Thomas and the team sold my property within 2 weeks! They are a very proactive group who really work with you to get the best outcome.... Read more
Seller
2nd Jun 2020 (4 years ago)
N Garrick
Leigh is the agent we had the most contact with who was great when helping us find our first property. He was professional, not overly pushy and listened to our wants.... Read more
Buyer
2nd Jun 2020 (4 years ago)
S nzeribe
Truuli was great , sold my house in less than 3 months, quality service, good communication with me at all times, will recommend them to ALL.
Leigh Thomas was the best estate agent I have ever worked with was very professional and good communication skills keep it up.... Read more
Seller
30th May 2020 (4 years ago)
J K
Before me viewing the property, the advert sold it to me, and even though in the end we didn't place an offer, I came to the viewing already in love with it. The high professionalism of Ryan made the experience even better, very nice and knowledgeable guy.... Read more
29th May 2020 (4 years ago)
Z Tomsej
I did lots of research about who to pick to sell our house. I invited a few well known estate agents to value our property and to talk about the process of selling. Although they were all very professional and keen to get us signed up but I couldn't make up my mind with who to go with. I was searching rightmove and I really like the quality of photographs of the houses Truuli was selling. I never heard of Truuli before but from the day when Ryan Morgan came to value our property I knew that they were the one we would pick to sell our house. He is very professional, friendly, knowledgeable, hard working and the most importantly he doesn't put you under any pressure and he will let you make the decision in your own time.
We managed to accept the offer within a few days being on the market but unfortunately it fell through due to the lockdown. As soon as the lockdown was eased Ryan managed to get 7 viewings booked within a few days and we accepted another offer. I have already recommended them to all my friends and colleagues at work. Thanks for your hard work.... Read more
Seller
29th May 2020 (4 years ago)
H Isherwood
Truuli helped in selling our flat and also buying our new property too. They were professional and polite. We were happy with their services.... Read more
Seller
28th May 2020 (4 years ago)
S Brooks
As an agent myself, you can be skeptical about using other agents to sell your property which I was at the time. After having a few well - known local agents in the streatham area come to value my home ( I won’t mention names as you will be surprised ) I was very disappointed ???? as the agents just seemed interested in getting a quick sale and valued my property far less than it was worth saying it was market conditions. A close friend of mine mentioned I should try an up and coming agent called “Truuli” who they had used with a brilliant outcome and excellent customer service. After my initial contact with Truuli, I was helped by a local property expert call Michael Anthony who was very experienced and knowledgeable, as an agent myself I was very impressed as he actually knew what he was talking about and had a plan of action on how to sell my home with a contingency plan if things didn’t work out but I am glad to say they “Sold” my home but not only that they got me an offer above my own expectations. All in all I can only say good things and if your looking for a hard working agent that will put you first and do everything to get you the best price then contact Michael Anthony at Truuli estate agents. I have already recommended their services to all my friends and family who are selling as they cover a wide area and I am convinced they are the best agent to help sell your home in these testing times.... Read more
Seller
27th May 2020 (4 years ago)
E Lilley
I can honestly say I have never met someone like Leigh Thomas from Truuli, from the time he start dealing with me he has been so attentive and supportive, he has been on the ball and always checking in on me, so I’m always informed. The experience has been so good with selling and buying a property with him, even when I was stressed out he calmed me down with nothing but assurances, I am so overwhelmed with all that has happened and the end result has been perfect.
Thank you
Leigh and Truuli... Read more
Seller
27th May 2020 (4 years ago)
K Ahmed
What can I say - TRUULI amazing!! If you're looking for an estate agent who is professional, polite, has great inside knowledge and works hard to get you the best price for your property, his name is Michael Anthony.
I would happily recommend Michael and his team to friends/family.... Read more
Seller
26th May 2020 (4 years ago)
C Kingsman
Truilli amazing . went above and beyond what I could have expected. I would recommend them a million percent .Cannot thank them enough for all their perseverance in selling my home... Read more
Seller
23rd May 2020 (4 years ago)
G Stockbridge
Ryan Morgan was extremely professional, kind and knowledgable in his recent handling of our property. His advice was superb and is also extremely valuable in monetary terms. If you have the luck to work with Ryan Morgan you will benefit from the best expert property advice, fast action in the sale/purchase of your house, and brilliant guidance for your future steps. Ryan was most punctual, precise and well prepared in terms of research. Ryan Morgan was also just a lovely human being: warm, considerate and respectful of our home and just a pleasure to be around. We wish him all the best in his future endeavours and are looking forward to working with him further.... Read more
Seller
20th May 2020 (4 years ago)
S Fedin
Ryan from Truuli has been by far the most professional and insightful property agent we have come across. I highly recommend Truuli based on our experience!... Read more
20th May 2020 (4 years ago)
D Dolan
We had the pleasure of dealing with Ryan Morgan throughout our experience. Sadly our purchase feel through for reasons beyond the control of the estate agent. Ryan was excellent in terms of communication and explaining the process to us as first time buyers. He was great at returning the answers to our many questions and facilitating negotiations between us and the vendor. From start to finish he was responsive and answered every question clearly. His responses to solicitors and surveys were also equally prompt. We were very fortunate to deal with Ryan and will not hesitate to contact him again for property services.... Read more
Buyer
12th May 2020 (4 years ago)
M Hussain
Nana Akoto He is a good personality and very friendly and very helpful person.i really like him... Read more
3rd May 2020 (4 years ago)
V Ademisoye
This is the best agency and I had one of the best agent called Nana! He helped us get into a new house during this uncertain period and it took less than two weeks! Very nice guy, always informing me every step of the way??... Read more
Tenant
2nd May 2020 (4 years ago)
D Komba
Nana was very good and professional, he answered all our questions and help throughout the letting process. I'll definitely recommend Truuli as they are effective and me, my partner and kids loves our new home.... Read more
Landlord
24th Mar 2020 (4 years ago)
I Conteh
Nana was absolutely wonderful, with wide customers service satisfaction, inclusive with customer dimension..! I was pleased.. the way he handle / help us during all the process..!... Read more
24th Mar 2020 (4 years ago)
J clarke
Both Leigh and Michael were extremely helpful and supportive in one of the biggest purchases of my life !!!... Read more
Buyer
21st Mar 2020 (4 years ago)
J Costantino
After one year and two high street agencies, I was finally able to find buyer for my flat with Truuli. Ryan provided me with a world-class service, kept me informed of viewings and feedback, and is always available to respond to any queries that I have. I cannot recommend Truuli enough, and my only regret is not working with them sooner.... Read more
Seller
15th Mar 2020 (4 years ago)
J Bane
Ryan Morgan from Truuli has been not just another estate agent but a highly profession and very confident indivdual that believes in getting the job done and has my deep respects for finding me a reliable buyer for my property. Thank you Ryan you have made me and my family very happy and excited in regards to helping us sell our old house so we can move into our dream home.
I highly reccomend this gentleman for anyone needing help in selling their home.... Read more
Seller
10th Mar 2020 (4 years ago)
K Cartwright
So pleased that I chose to go with Ryan at Truuli. Ryan has gone above and beyond to not only secure me 3 offers within a week of going on the market but also to check and confirm our chain which gave our vendors the confidence to choose our offer above offers. We had incredible photos delivered within a day and were on the market within 2 days, offer accepted within a week. Amazing service and great value for money!... Read more
Buyer
3rd Mar 2020 (4 years ago)
J Scott
Dealing with the Truuli team, Ryan and Leigh, in particular, has been an absolute delight. In the current market, I was hesitant to put my property up for sale, but I was reassured by Ryan and the team that, not only will they help me sell my property for a competitive price, but they will also be there to support, when I do look to find my new home. I cannot recommend Truuli enough if you are selling or buying a property in Croydon and South West London.... Read more
Seller
2nd Mar 2020 (4 years ago)
C Thomas
Had a very good experience with Truuli , Ryan was a true professional & helped me to the best of his ability in helping me find a property, I was also very impressed with Leigh in regards to some of the input he gave about the properties I was looking for. I hope Ryan & Leigh and the rest of the team have continued success! I would definitely recommend Truuli if I needed their service in the future.... Read more
2nd Mar 2020 (4 years ago)
N Nagy
Great very helpful service. 100% recommended.... Read more
2nd Mar 2020 (4 years ago)
M Fuller
Leigh at Truuli was my main contact, always professional and listen to what type of property I was looking for. I was very impressed with Leigh and always good to hear from him. Even though I found my property through another agent, Leigh called to congratulate me, this says a lot about his character. I wish Leigh and his team all the very best and would use Truuli if I needed to go through this experience again. Would definitely recommend to friends and family.... Read more
1st Mar 2020 (4 years ago)
G Dancer
My property had been up for sale for well over a year before Truuli got involved. Within just a few months after signing with Truuli I received a decent offer for my property. My property is now sold.
The Truuli team were very friendly and professional and their communication and negotiation skills were on point. Their fee was reasonable and they got the job done - and quickly.
I would definitely recommend Truuli to any seller especially if they are having difficulty selling a property.... Read more
Seller
25th Feb 2020 (4 years ago)
B Richmond-Taylor
After being with an estate agents for 7 months and not getting the outcome we wanted and feeling a bit disheartened I came home to find a compliment slip from Leigh Thomas at Truuli asking us to contact him regarding selling our house. We called him to have a meeting and we signed the contract with him that afternoon. We contacted our previous estate agents to cancel our agreement to give Truuli a try for 3 months. Truuli had our house on their books for a few days, without sellers even seeing any photos and just by word of mouth from Leigh and his team, we had 10 viewing on our first weekend of viewing. Monday morning I had a call from Leigh informing me that we had had 2 offers from the viewing that had taken place at the weekend. I was so shocked when he told me. Leigh went back and negotiated with the buyer for us. By Monday afternoon we had accepted the offer the buyer came back with. To say that we are happy with the outcome is an understatement. Leigh, Michael and the Team we would like to thank you. You are TRUULI a cut above the rest. When you showed potential buyers around our home, you really engaged with them and spoke about our house with such passion we were so impressed. I would definitely recommend Truuli to any of my family members and friend 100%.... Read more
Seller
12th Feb 2020 (4 years ago)
S Teli
Excellent service from the beginning. Nana was brilliant and very supportive, I was struggling to find out the flat as per requirements and faced lot of issues with other agents, however, I can truly say that Truuli provide amazing service. From my first meeting with Nana Akoto he showed his knowledge into the area and market and tuned in to my Requirements and needs. I found a beautiful house. As per flat condition they gave clear and all true information. A trusting reliable company with Trulli friendly & helpful staff. Thanks a lot.... Read more
Buyer
10th Feb 2020 (4 years ago)
D Griffiths
I had given up on the house sale until I met Mike and signed up with Truuli, he worked hard and got me the asking price within weeks. The support was amazing as I had to go to Sydney so the team did all the work in my absence. Mike liased with my tenants, working alongside my tenants estate agents finding them alternative accommodation. The legal team were amazing too and sorted out the transition to my new home. I can't sing Mike's praises enough, highly recommend Truuli . Davina Griffiths... Read more
Seller
10th Feb 2020 (4 years ago)
M Qureshi
If you are searching for dedicated property specialist with solid market information, and a genuine feeling of client support. Truuli would be my best suggestion, I am certain a lot of us have had past terrible experiences with Estate Agents, however, I can truly say that Truuli surpassed my desires. From my first meeting with Leigh Thomas he showed his knowledge into the area and market and tuned in to my Requirements and needs. I found a beautiful house through Leigh Tomas, and he has kept me refreshed all through the exchange and I'm hoping for completion soon. I can’t express gratitude toward Leigh Tomas enough for all his steady difficult work, legit and
straightforward approach. Thank you so much Leigh and your
colleagues for the wonderful experience with Truuli.... Read more
Buyer
30th Jan 2020 (4 years ago)
B Ennis
Excellent services from a Truuli Excellent company. Thank you . I would definitely use them again and highly recommend... Read more
19th Jan 2020 (5 years ago)
K chamings
Trulli did an amazing job with our recent move. We ended up buying and selling with them which resulted is us completing in record time. We got an offer on our flat within a few days of going on Zoopla/ right move etc. They were motivated and made sure we got useful feedback which enabled us to make some positive changes to our property in preparation for selling. They did their research, were organised and got us a brilliant buyer. They also worked really well with our and our buyers solicitor's. We are really thrilled they did a great job and we love our new home.... Read more
Seller
16th Jan 2020 (5 years ago)
S Dias
Hey there,
We start looking for a home around September 2019 when we met Leigh Thomas at Truuli.
From the word go , this guy has been brilliant. Extremely hard work and most of all he shows results of his work. His persistence is high level and deduction is for sure one of his qualities.
Unfortunately, we didn’t have a good experience with our previous agency Leaders so we are very thankful to have found Leigh to help us around with our searches .
We wish him the best , he deserves it.
????... Read more
15th Jan 2020 (5 years ago)
R Adams
I was on the market with another agent and I was not having any luck. Selling my house with Truuli was the best thing I ever did.
Ryan was very responsible, polite and well mannered. Ryan was very helpful in explaining to me about the market and the selling process. Ryan advised me and my son so well during each step. He even helped me find my next home in Hailsham and done a great job in ensuring I got it for a good price.
I cannot recommend them enough... Read more
Seller
10th Jan 2020 (5 years ago)
B Johnson
I hadn't noticed Truuli until around nine months ago when I started looking in estate agents' windows at houses for sale. Firstly, the name Truuli caught my eyes as being quite unique. And then when I decided to sell my property a couple months ago, I went on to Getagent.co.uk and was pleasantly surprised to see them listed with high performance ratings. I instantly chose Truuli as my top choice. I have always known that a business is only as good as its employees. In this case Leigh stands out as a truuli professional, genuine, helpful and proactive agent who understands his client's needs and work with them to achieve their goals. Alongside Leigh is Michael who although I dealt less with him, shows similar qualities as leigh. Although I have had to sell/purchase through another agent, it was only because of my preferred area and budget at the time, otherwise I would definitely have done my business with Truuli. I strongly recommend Truuli for your sale or purchase needs.... Read more
Seller
18th Dec 2019 (5 years ago)
E Tickle
Had a great experience with Truuli - Ryan was very proactive, efficient and great at communicating with me and the family. We had previously had our property on the market with 2 other agents who were the complete opposite, so it was a breathe of fresh air when we met Ryan. Truuli are very proactive, and provide constructive feedback related to the sale of our house. We would like to thank Ryan and all the team for their hard work on getting our sale completed before Christmas!... Read more
Seller
17th Dec 2019 (5 years ago)
S Knyazev
Professional and effective... Read more
3rd Dec 2019 (5 years ago)
D Richards
From beginning to end was a great experience with Truuli.
Leigh was extremely professional, provided an excellent service and went above and beyond to ensure I secured the best property for myself and my family. I cannot thank him enough. Highly recommend!... Read more
Buyer
2nd Dec 2019 (5 years ago)
L Clean
Truuli acted so fast when I said I wanted to sell the property. Leigh was very helpful arranged photographer to come instantly. And had a sale within the next week. Highly recommend this company. Very professional... Read more
Seller
2nd Dec 2019 (5 years ago)
C Day
Very impressed.
Ryan was very friendly and professional. I put my garage on the market on the Monday and it was sold and completed by the Friday.
Would recommend and use again.... Read more
Seller
15th Nov 2019 (5 years ago)
L Ragona
Michael is not only an estate agent, but he is an advisor. He helped us on all steps of the house hunting process and put effort in finding the property for us! “Truuli” recommended! :)... Read more
15th Nov 2019 (5 years ago)
A Mckitty
Great friendly service from all of the team. Efficient, fast, knowledgeable and professional.... Read more
1st Nov 2019 (5 years ago)
G Bailey
We met Leigh whilst going through the process of selling our mother's house following her death, and he could not have been kinder or more helpful. We were extremely impressed by the professionalism of this company and have no hesitation in recommending them to anyone buying or selling a property.... Read more
Seller
1st Nov 2019 (5 years ago)
_Rene79
Excellent customer service. Leigh and Michael done what they promised... they sold my 2 bed flat for the right price, when others couldn’t. Highly recommended and a cut about the rest! You’re definitely in safe hands with these guys.... Read more
Seller
27th Oct 2019 (5 years ago)
A Hamilton-Tomlinson
I am a first time buyer and worked with Ryan from Truuli, he was very attentive and provided a fantastic service throughout, as well as ensuring I was well informed about everything I needed and I am very happy!... Read more
Buyer
17th Oct 2019 (5 years ago)
N Pilcher
I have just finished buying my first property and Ryan was so helpful and understanding. And was generally a pleasure to work. Would Highly recommend him.... Read more
Buyer
17th Oct 2019 (5 years ago)
J Gabriel
. From the first contact with Ryan I felt as though he had my best interests at heart. Ryan put me in touch with a very good mortgage advisor and Ryan was always on hand to help and advise me with properties I was viewing (with or without him). After three months and loads of viewings I was pleased that I found my dream home through Ryan. Once my offer was accepted he recommended some great solicitors and Ryan was helpful and advised me every step of the way. I can't recommend Ryan enough!... Read more
Buyer
10th Oct 2019 (5 years ago)
M Birch
Leigh was so helpful to us when we found our perfect property-he waited for us when we had train problems, and allowed us time to really explore even though we had kept him waiting and caused a delay to his future appointments. This meant we were able to ensure our perfect flat was the one for us. The rest of the Truuli team were also very helpful with queries.... Read more
9th Oct 2019 (5 years ago)
D Smith
Worked with Leigh on the purchase of a 3 bed end of terrace in Croydon . The experience from the start was fantastic with Truuli . No pushy sales pitch just proper understanding of the local property market - and good, honest, straight forward conversations and communication between ourselves and the seller.... Read more
Buyer
9th Oct 2019 (5 years ago)
M hewitt
Michael, Leigh and the team outstanding, Trulli are simply the best at what they do, they understand the market, take care of your worries and deliver an outstanding service, absolute pleasure to work with. They are as passionate about your property as you, considerate, smart, and well organised. Throughout the process Trulli offered a very personal service, easy to contact, direct answers, straight to the point. Trulli will most certainly knock the socks of other rivals. Thank you for all your support and efforts in selling my house. Happily relocated customer.
M, Thornton Heath... Read more
Seller
9th Oct 2019 (5 years ago)
Cha
I can say having agents truuli handling my property has been the best decision. The main estate agent in charge of my property was Ryan. Within a few weeks I had a buyer with a constant flow of people viewing my property. Throughout the whole process we have been in constant contact and the process has been smooth. Thank-you for being attentive and making a stressful experience less stressful Ryan. If any of you decide to try truuli ask for Ryan!!! He is brilliant!!... Read more
Seller
7th Oct 2019 (5 years ago)
V Tikhomirova
I had a very good experience with Truuli - the agent was proactive (but not pushy), punctual, helpful and knowledgeable. Good selection of properties, too.
Must note that I did not experience the post-sales service as I placed an offer on a property marketed by another agency. However, would happily recommend Truuli based on my experience with viewings.... Read more
22nd Sep 2019 (5 years ago)
L C
The sales manager I dealt with was Ryan Morgan. Ryan provided a great service. He was friendly and available when ever I needed an update, he always kept me in the loop.
He was not pushy or forceful in any way.... Read more
17th Sep 2019 (5 years ago)
M Whittle
I have worked alongside many agents over the last 20 years and Truuli have given me a breath of fresh air and stood out above the rest with their consistency and speedy responses. Leigh agreed sales on 2 flats for us which other agents have been trying to sell for months and Michael progressed them through to completion! I look forward to the next one! THANK YOU GUYS!... Read more
Seller
11th Sep 2019 (5 years ago)
P Murphy
Trulli remarkable what a winning team .
They took our property from purplebricks and turned it into gold bricks. They sold it within a month.we were kept up to date on everything we were given back the fees that I paid purplebricks out of their commission. A trulli excellent experience.... Read more
Seller
27th Aug 2019 (5 years ago)
L Allen
Wow , I’m finally a homeowner thanks to Leigh and Michael. Initially I contacted them as I ‘d seen a property I was interested in but was skeptical as I’d never heard of Truuli before. Boy was I wrong! Leigh was professional at all times of contact I felt that he pushed out his best efforts to find us the perfect property. Roll on 3 months, and we have the keys to my new home. If you want a dedicated agent who’s committed to finding you the right property at the right price, contact Truuli... Read more
Buyer
23rd Aug 2019 (5 years ago)
P Per
Put my name on the zoopla search for a property. One of the agents from this office called. Said he had 2 properties for block viewings this sat. I responded to him and mentioned to him is fine to view them. He asked me to register. first thing he asked was my home address. I hesitated and asked him he didnt need my home address. He said for security he needed my home address. What about my security and privacy? Agents normally ask potential tenants for their home addresses for marketing purposes. So they can target their Landlords etc. ( I know this because I worked in the industry for 12 years ) He wished me luck and hung up! I then called their offices to speak to someone in charge. Another person claiming to be a manager, calling himself Michael. tried to explain nothing! I asked for the name of the person I initially spoke to. Michael stated that his name was Jonathan. Now I believe they all gave me fake names. Didnt apologise for hanging up on me nor they acknowledged their wrong! I normally dont take things this far but some companies need to improve their services and how they treat people. Very unprofessional and cowboy-like company!... Read more
14th Aug 2019 (5 years ago)
A Akintola
A amazing team who took me to properties that were relevant to what I was looking for and what I wanted. Such a refreshing experience to work with a set of agents who actually have my interests in mind.
Definitely 5/5 would recommend going over and viewing properties with their team.... Read more
14th Aug 2019 (5 years ago)
Chandni
I don’t usually write reviews but I am thrilled with my new place. My agent, Ryan always kept me in the loop, managed to answer the 101 questions I had and showed me great properties. I found my perfect home within the month. I would highly recommend getting in touch with Ryan, his service was exceptional!... Read more
Buyer
14th Aug 2019 (5 years ago)
F Nesbitt
Very good serviCe Michael and Leigh were amazing sold my house first time
Thankyou... Read more
Seller
13th Aug 2019 (5 years ago)
H Yildirim
Great experience!!
I hadn’t heard of Truuli until I bought the house they had on the market. These guys know how to deal with people. Michael and Ryan were really great to work with. They are very responsive and when needed they were always ready to move forward.
Not your typical boring estate agents. Always in a good mood and ready for a talk. I would recommend anybody thats ready to buy or sell.... Read more
Buyer
13th Aug 2019 (5 years ago)
jeffrey8004
Very efficient, they were introducing potential buyers before I had even officially engaged them.
Overall very knowledgable and good humoured, even with my elementary questions.
Definitely would use again. Recommended.... Read more
Seller
12th Aug 2019 (5 years ago)
L Lisa
If you are looking for hard-working property agents with sound market knowledge, and a real sense of customer service - Truuli would be my best recommendation! I am sure most of us have had previous bad experiences with Estate Agents, but I can genuinely say that Truuli exceeded my expectations. I recently bought my flat in Crystal Palace, and could not thank Michael Anthony enough for all his consistent hard work, honest and transparent approach. We all know that buying a home can be one of the most stressful experiences... But Michael Anthony and his colleagues at Truuli made the experience feel like a walk in the park! Thank you guys!... Read more
Buyer
12th Aug 2019 (5 years ago)
G vanNiekerk
Recently been dealing with Trulli and have to say, from the get-go, the service had been outstanding. I now have an offer on the property. What also impressed me is the dedication from the agent. Very good job.... Read more
Seller
12th Aug 2019 (5 years ago)