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- Smith Lachter Property Specialists - Basildon
Smith Lachter Property Specialists - Basildon
12 Southernhay,Basildon, SS14 1EL
Smith Lachter Property Specialists - Basildon hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Smith Lachter Property Specialists - Basildon does have 10 reviews, with an average score of 3.8/5 If you're looking to sell in Basildon, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Temme English - Basildon and Bairstow Eves - Basildon. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
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Smith Lachter Property Specialists - Basildon Reviews (10)
Have you used this agent?
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S Roberts
Had 1 viewing with this company. The agent was rude and sarcastic the entire time, it's fair enough to inject some personality into a viewing but this was a joke. Also the 1st red flag was that he "didn't notice" a huge slash in the kitchen cabinet? He did answer any questions we had though. We opted to take the flat and the agent messed us around big time by saying he would contact the landlord and get back to us and we repeatedly had to ring him and was repeatedly told "I haven't spoke to the landlord yet." The last straw was ringing the agent and him actually having the audacity to argue about when we last contacted him. We do understand that the current situation with Covid19 has made things difficult however we had viewings with other agencies and experienced nothing like this. We viewed another flat in the same building with a different agency and began the process with them. Things became a big awkward on our end because of Smith lachter because we assumed they weren't going to do anything about our application and they then decided to start the process without warning us and after weeks of us hearing nothing from them. This meant my previous landlords getting confused as to who was contacting them and for what flat. We politely emailed smith lachter to withdraw our interest and yet again didn't recieve acknowledgment of this. Very unprofessional from someone who's apparently been in the business a long time.
30th Jul 2020 (3 years ago)
Anonymous Tenant
Rented a property through this agency, the landlord was a friend of Mr Lachter of Smith and Lachter. The landlord did not clear the rubbish left by the last tenant, when I moved in Mr Lachter said I should clear it. I cleared what was in the back garden but left what was in the sideway. Mr Lachter also allowed the landlord (his friend) to have his post sent to the house I was renting and expected to be able to come by every so often to collect it. Mr Lachter has a very patronising nature.
I will never deal with this company again.
13th Aug 2019 (4 years ago)
A Osenko
Priceless experienced real estate agents. I've had my property rented out by Smith&Lachter for 7 years. While living abroad I had peace of mind, because I knew that my business was in good hands. They had selected good tenants who looked after my place very well - after 7 years I found my flat in a great condition. I always felt I could rely on their honest and professional advice and that my business was their priority.
21st Apr 2019 (5 years ago)
H Mama!
Very thorough, polite and extremely helpful and efficient. Wouldn’t use anywhere else now.
4th Nov 2018 (5 years ago)
R Bara
Efficient, reasonable, friendly and professional- couldn't ask for more.Thanks Michael
5th Mar 2018 (6 years ago)
P Langridge
I was a tenant for 18months and any arising problems were dealt with speed and courtesy at all times.Michael Lachter is a true gentleman and a professional. The best estate agents I have dealt with.
3rd Jan 2018 (6 years ago)
M Goodman
A local estate agent with years of local experience. We had a great deal when we signed up with them as sole agent. Dave Smith and Mike Lachter are a safe pair of hands. The process of selling your home is undoubtedly very stressful but the calm approach of Dave Smith and his team proved to be our greatest asset. Would be happy to recommend.
3rd Dec 2017 (6 years ago)
N Liddicott
First class service from Smith Lachter. I can't thank Michael Lachter enough for the assistance they provided yesterday when there was a major issue with the heating system in a flat I own. A valve had failed and water was pouring through the ceiling into the flat below.
Michael phoned six heating engineers (on the coldest day of the year) and managed to get someone out at very short notice indeed (I would have had no chance at achieving this). He even took the initiative and went out to the flat personally and turned the water off until the plumber arrived and the tenant returned - saving major damage from occurring.
The plumber did an excellent job of diagnosing the fault (not just assuming the cylinder had gone and charging me a fortune) and carried out the necessary fixes at a very reasonable cost considering the emergency call out.
Michael has kept my tenants updated and even spoke to the tenant in the flat that was damaged - something that he really didn't need to do.
Overall I am extremely impressed. You just don't get this level of customer service with the major letting agents on the street. I am confident that I can trust Smith Lachter to go the extra mile for both their tenants and their landlords - well done!
Mr Neil Liddicott.
1st Dec 2017 (6 years ago)
S Games
Very poor customer service never recommended to anyone. We have been tricked two times with baying house with this agency. Didn't even bother to let us know house is not available anymore...
18th Nov 2017 (6 years ago)
F Napoleon
Best agents. , Mike, Mr. Cool is the one who dealt with my tenancy period. Very fair and honest man who also appreciates the same from others. Never had any unpleasant incident with them.
Great guy and great team running the agency.
If you are looking to rent out a place to stay at basildon council area, i sincerely recommend to try smith lachter first.
19th Sep 2017 (6 years ago)
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