Abbotts - Basildon

Basildon

Abbotts Countrywide - Wickford

Abbotts Countrywide - Billericay

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Abbotts Countrywide - Hornchurch

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Abbotts

haart - Basildon

Temme English - Basildon

Bairstow Eves Countrywide - Basildon

Kingswood Estate Agents - Basildon

Balgores - Basildon

Smith Lachter Property Specialists - Basildon

Property has been left with lots of rubbish and lots of defects. Few days before purchase asked about this by email and it was confirmed that property will be left in proper state. Unfortunately that was not the case. Since contracts has been exchanged Abbotts does not even bother to response. Poor and unprofessional behavior

Really professional team in Basildon branch especially Dean did everything quick and without any misunderstanding...thanks for new home.

Amazing Lettings team, big shout to Sam and Dean who has recently market my property and has been very punctual, communicative and professional. Highly recommend them.

Very efficient in finding us a tenent. Kept us informed through the whole process. Reasonably priced and would highly recommend!

Great experience dealing with Abbotts management. Olivia has been great and very communicative, so easy to deal with and helpful.

Chris is fantastic. Professional and helpful. Will recommend.

For 6 months I have called about properties and for 6 months all I heard was the property has been let when most times I received that response because I am on benefits due to disability. Then Abbotts gave me an opportunity to rent a property.  Although the process is moving forward Samantha and Dean of Abbotts in Basildon  have given me updates along every step and have made me feel like a normal person being given the VIP treatment all the way. By far this is an outstanding Estate agents  and I would definitely recommend them to anyone with issues such as myself to try with them. They are understanding and empathetic towards all situations and will try their utmost to help and accommodate individual needs. Thank you Samantha and Dean
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Chris Mitchell was recommended to me by a good friend as being super efficient and helpful.  I couldn’t have been more grateful for the recommendation. The moment my tenant told me she was vacating my property as she has purchased one, Chris was on the ball, managed the relationship with the tenant, marketed the property and within days as sifted through the proposed tenants and established what seems to be the best suited couple. Chris kept me up to date with the process, clearly communicated to me what was needed on my side and made it an effortless process for me. Being overseas and on a different time zone didn’t affect this one bit. I can’t sing your praises enough. Thank you so very kindly.

Good experience, friendly helpful and found a tenant for us very quickly.

Yesterday collect our home keys and we are really happy to say that the real estate employees was professional. Thank you!

I have been a landlord for over twenty five years and have built a portfolio over that time.
As you can imagine i have dealt with many letting agents over the years.
Chris at Abbotts is up there with the best! He has helped me find tenants for over five years now.He provides an excellent service.He is personable,very professional and gives very good sound, current advice.I can thoroughly recommend Chris and Abbotts for all your letting needs.
A five star service! Thank you!

I would highly recommend Abbott’s to sell your house. Our property was agreed before the lockdown, but was obviously delayed due to solicitors not working. After, Jade at Abbott’s Basildon branch was fantastic! I live in Spain now so at times it was  difficult for me to arrange things from here. Jade was brilliant at keeping me updated (and sane!), and chasing things up for me. She responded quickly to every e-mail and phone call, and made the process a whole lot easier for me! Thank you Jade!!

I was impressed with Samantha’s speed of response, professionalism and understanding. I definitely recommend her and her team unreservedly if you ever need their service.

Very positive experience with Abbotts, it was a pleasure dealing with Rebecca who kept us upto date throughout the whole process, responding in a timely manner to all queries. I’d highly recommend using Abbotts, very professional, excellent communication and overall made the experience very easy.

Rapid renting process. Lovely staff that always delt with my queries in a timely manner.

Incredible service from the letting team here and from property management.
Specifically peter,Samantha and Julianne from property management. I could have gotten through the last week or so without them they have helped me so much. 
Peter and Julianne spent all of their time and energy helping time through a tough time with a landlord and I cannot thank them or recommend them and abbots as a whole enough.

Our whole experience with Abbotts was an absolute pleasure. From start to finish, they were professional, dedicated and knowledgeable to the max, and our property sold nine days after being listed with them. We were also buying a property at the same time and our experience on that side of things couldn't have been more different. The staff are always friendly and courteous, professional yet friendly, and I would not hesitate for a moment in recommending them.

A massive thank you to peter for finding us our perfect new home. It's all down to peter at Abbott's making our first experience run as smoothly as possible. If you want piece of mind a lot of help and information then you must use Abbott's! 
Guaranteed first class experience! 
Thank you so much from both of us
Jodie chalker

Excellent agents who are helping us find and secure tenants for a new development first class service all the way

I highly recommend Abbots in Basildon if you are purchasing a property.
Jade turnham the branch manager leads by 
example and ensures from the point of viewing the  property to support and advice provided throughout the process that you are to made you feel like a valued customer and in safe hands.

Fantastic service from Chris and Peter at Abbotts. Very professional and always very quick to help and assist with any questions. We would highly recommend them to work with for any of your property needs.

I'm a landlord and have been using Abbott's for the past 2 years.  The team at Basildon have been outstanding--especially Sam, Peter and Chris-- who have helped us out immensely with a difficult tenant.   We live in Spain and knowing the team there are looking after our interests means we can relax in the knowledge that our house is being looked after by a dedicated and professional team.

Can only say good things about Abbotts especially the letting side. As a landlord and having had a bad experience in the past it was reassuring to place my property in the very capable and professional hands of their letting side. I have mainly liaised with Chris Mitchell who always keeps me informed of the progress of my let and ensures any issues are dealt with quickly and professionally. I cant recommend him enough.

Had a brilliant experience with looking for a place to rent here. Peter helped so much finding me and my daughter find somewhere that is just perfect for us. Gave me so much advise about the options we had.  Thank you so much

Amy and Jade were so helpful in assisting with the purchase of my first home! They worked relentlessly to help me chase leads and helped calm any worries I had. Special mention to the on-site mortgage advisor Dionne also who assisted with my mortgage. I wouldn't be in my home without her!

This is the first time with Abbott's. We were looking for a property to rent. Had been for a while.
Peter was the person who met me at the property. I found him to be cheerful & chatty. I have been dealing with him since viewing the property & now we have a moving date. He was polite & helpful & a pleasure. Would recommend Abbott's. Thank you

When buying property, you need someone who completely understands your needs and works on helping you achieve your goals. Amy Rendall of Abbotts Basildon has been an angel. I like that she keeps communication flowing, giving feedback when necessary. She is very professional, detailed and has a very positive attitude which I admire.  You are an asset to the whole team. Keep up the good work!

I have very positive experience in my dealings with Abbotts Basildon. Thanks to Amy Rendall for her great customer service and always going the extra mile. She does not mind staying late to make sure bookings for viewings are scheduled especially when it is difficult to get through to the vendor. She understands her client's needs an is always willing to work with the customer in achieving this. Very reliable.
My overall experience with the whole team has been very good and I will recommend this agency.

Amy Rendall certainly kept us going through some pretty stressful weeks, a constant smile, a friendly voice and lots of support. Amy was as excited as us when our buyers put in their offer showing she really does cares about her clients that’s why we award 5 stars. Not forgetting the rest of the team that we did not have as much dealings with.

Me and my partner were moving out together and found the place for us with Abbott's. From day one Peter was a huge help, very friendly and had our best interests at heart. It seemed as though we may had hit a snag regarding our moving in date due to us not having anywhere to go but Peter assured us our preferred moving date would be absolutely fine. Peter delivered on this as we were able to pick up our keys on the date we wished and were very happy to be moving in, I would recommend using Abbott's to friends and family.

A tenacious bunch that will guide, assist, and drive the processes forward. They had a difficult sell with the property we had, and a few issues with the chain of purchasers too. Abbots did not give up and chased throughout and kept timely updates to all involved. Massive thanks to Amy Rendall, who case managed the sale, you never gave up, you never quit and nothing was too much trouble... this is why you are the top salesperson!!! Thank you Amy you are a superstar... now just one more house to go lol

There are not enough superlatives to describe the amazing trio that are Jordan, Amy and last but far from least Jade. Every call answered with a cheerful "hello", not once did I feel rushed to end any conversation, even when they were busy. The advice I received really helped me get through my Parents move. If you are looking for a dedicated team of Estate Agents who really connect with you and understand the stresses involved with selling, buying and renting, look no further than Abbotts Estate Agents.

Excellent service. As the saying goes, you get what you pay for! We were well supported throughout our sale & purchase and the team as Abbotts were always helpful and professional. Good communication too. Thank you Abbotts.

Outstanding service from Dionne Smith at Abbotts. As a first-time buyer, Dionne guided me through the process and kept me aware of what to expect at all times. She is diligent and dedicated to her clients; furthermore, she is very proficient in handling anything that may be unexpected. 

I would recommend Dionne to anyone who needs a broker.

First class service from Chris and Sam in lettings. As landlord i would use them again. Recommended.

Chris, Sam and everyone I dealt with at Abbotts were so helpful with finding a tenant for me. Their guidance and advice were invaluable, and they were always available to deal with my enquiries and requests. I have no hesitation in recommending them.

As a first time buyer I had no idea about anything when it came to getting a mortgage. Everyone here was very helpful!

Dionne produced rapid results for me, she was also very passionate and exceedingly enthusiastic about landing me on the property ladder. 

Dionne explained everything fully along the way and was always there for me if I ever needed any advice or help. I would definitely recommend her to anyone looking to buy first time or not. She didn't hesitate to arrange a viewing for a property on the first day so I was then able to make an early offer in which led to a purchase! 

If you was fast, stress free results, dionne is the one to call

Brilliant service from Jade, anyone wanting to buy or sell should give Abbots a call and speak to her.

Outstanding work by Dionne Smith... Dionne was our broker for our first property. She has dealt with everything for us and helped make things run as smoothly as she could. 

We've sorted our Mortgage, Home Insurance, Contents Insurance and Income Protection Through Dionne and everything has been faultless. 

On the day of exchange our solicitors let us down with issues, Dionne took the matter into her hands to make sure the exchanged happened on time! I cannot thank her enough for all of her hard work on our case. I was really skeptical about using a broker to start with, but have to say, it is the best decision we made! I believe the cost was also really worth while! Thanks Dionne!! You're a star!

Cannot Recommend Dionne Smith Mortgage broker through Countrywide Mortgage Services enough!! Friendly reliable and completely professional. Dionne took the stress of the whole mortgage process away and as a first time buyer that helped immensely. Brilliant service

Dionne Smith, Mortgage Broker Countrywide Mortgage Services, was extremely helpful when helping me get my first mortgage and first property. She went above and beyond to help me at every step of the process. I was extremely satisfied and have recommended her to everyone I know who is looking to get a new mortgage.

In my search for a place to live in the Basildon area, I had the pleasure of meeting Sam. She is an excellent estate agent who conveys trust. She was always honest with the properties we visited and added a personal touch to the transactions that made the search for a flat a lot less stressful and a lot more exciting than it was originally set to be. Thank you for all your help.

Amazing service from the whole team in Basildon, sold many properties before and found them to be very informative.

Having a very awkward probate property to sell, Abbots helped reach the best value for the property.  The sale required a specialist buyer and the process has been less than smooth, but the entire time (Jade in particular) has provided fantastic service, providing feedback and advice along the way.  Making what could have been a really challenging process much easier.
I wont lie, Abbots are not the cheapest, but I guess its true that you get what you pay for.  At least in Basildon, I can highly recommend them.

I have dealt with this company for the last 4 years. They were previously known as Holmes Pearman but have now become part of Countrywide. I have always had a great service from the team! Especially from John Pearman and Chris. I would 100% recommend them to anyone!

I would like to introduce Amy as me and my wife’s estate agent and we are both so impressed with the service that we received!

We were searching for the right estate agent for a couple of years. As a first time buyer, the whole process was daunting, however, Amy could not have made simpler. From the first viewing to the completion, Amy made sure to keep this process very simple and easy.

There is one trait I really admire about Amy – she has a tremendous work ethic. Amy had taken the pressure of the process by providing regular, prompt updates and provided good explanations to any queries I had. Amy managed to successfully extract information from a number of parties, as well as inform me of what my next steps were during the whole process. Despite this, she still had to manage expectations with other clients.

Another trait I admire about Amy is her creative approach to reaching out to her clients. There were a number of times I had missed Amy’s calls due to work. As an alternative, Amy made a whatsapp group. She wanted to deliver a prompt and efficient service by going above and beyond my normal expectation, even if that meant receiving messages on the whatsapp group on her days off!

Moreover, I had a number of silly questions I wanted to ask the vendor, for example, the height of the living room door in metres? However, this did not put Amy off, rather she responded with a very positive attitude.

I would without doubt recommend Amy to anyone who is looking to buy or sell their home, or for any queries regarding properties for that matter.

I would like to conclude by saying that there is a reason why Amy has won a number of estate agent awards – she is good at what she does and has a very bright future ahead.

Thank you for helping me and my wife buy our first home.

Part-time estate agent, full-time legend.

I would like to highly recommend Abbotts but personally, Jorden, Amy and Jade who are all a credit to the organisation and really made the process of selling our home run as smoothly as possible. My fiancé and I were exceptionally impressed by the care, speed and service received from all three of the above.

After making the decision to move, we started scouring the market for our new ideal property. A few weeks in and we found a house that we loved so knew we had to get the ball rolling and sell ours quickly so we didn’t miss out. We didn’t have much time to think about which agent to use so decided to use Balgores who were managing the property we were keen to also purchase. For eight weeks, we were hardly contacted, not kept in the loop and had quite frankly the worst experience possible. We had one viewing in 8 weeks and although the market was quiet, we didn’t feel like the agent were being honest with us at all. After losing the house we wanted to buy, we decided to take some time to compare agents and Abbott’s seemed to be everything we were looking for. Jorden initially came to value the property and we were impressed from the beginning and knew we had made the right decision. The approach and attitude from Jorden was professional, knowledgeable and he is hugely likeable. I was honest from the beginning of my expectations and Jorden assured us they would be met; that they most definitely were. 

Once our property was on the market, Amy took over the selling process. I received daily calls or texts as sometimes it was difficult to reach me at work (even on Amy’s day off or at 8/9pm at night). Amy’s work attitude is spot on, she went above and beyond chasing for updates on viewings etc and ensuring I was always kept up to speed. A few weeks later our property had sold and we were back hunting for our new dream home which we identified 5 weeks later. Given that the purchase of our new home was 5 weeks behind, Amy did everything possible to chase for updates throughout the chain to tie the two transactions together and inform me of the next steps. There were times throughout the process where I felt it would never happen, got overly emotional and just wanted to give up but both Amy and Jade spoke through everything to ensure I felt at ease that they were managing things and I didn’t need to worry. This was so reassuring given that I work in a busy environment where at times, responding to emails and calls can be impossible.

In Amy’s absence, when she finally got a day off, Jade would regularly call to update me, even if they may have seemed like small silly updates just so I was kept informed. Nothing was ever to much for this team and they will all go exceptionally far in their careers with attitudes they demonstrate.

I would highly recommend all of the team we engaged with at Abbott’s and would like to thank them all for the help, guidance and assistance in selling our house; but more importantly, restoring our faith in the estate agency market after we were so poorly treated and let down by Balgores. I would highly recommend them to anyone.

Thank you all, you’re fabulous!

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Abbotts - Basildon

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