Are Abbotts - Basildon Right For You?

A tenacious bunch that will guide, assist, and drive the processes forward. They had a difficult sell with the property we had, and a few issues with the chain of purchasers too. Abbots did not give up and chased throughout and kept timely updates to all involved. Massive thanks to Amy Rendall, who case managed the sale, you never gave up, you never quit and nothing was too much trouble... this is why you are the top salesperson!!! Thank you Amy you are a superstar... now just one more house to go lol

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There are not enough superlatives to describe the amazing trio that are Jordan, Amy and last but far from least Jade. Every call answered with a cheerful "hello", not once did I feel rushed to end any conversation, even when they were busy. The advice I received really helped me get through my Parents move. If you are looking for a dedicated team of Estate Agents who really connect with you and understand the stresses involved with selling, buying and renting, look no further than Abbotts Estate Agents.

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Excellent service. As the saying goes, you get what you pay for! We were well supported throughout our sale & purchase and the team as Abbotts were always helpful and professional. Good communication too. Thank you Abbotts.

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Outstanding service from Dionne Smith at Abbotts. As a first-time buyer, Dionne guided me through the process and kept me aware of what to expect at all times. She is diligent and dedicated to her clients; furthermore, she is very proficient in handling anything that may be unexpected.

I would recommend Dionne to anyone who needs a broker.

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Chris, Sam and everyone I dealt with at Abbotts were so helpful with finding a tenant for me. Their guidance and advice were invaluable, and they were always available to deal with my enquiries and requests. I have no hesitation in recommending them.

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I would like to highly recommend Abbotts but personally, Jorden, Amy and Jade who are all a credit to the organisation and really made the process of selling our home run as smoothly as possible. My fiancé and I were exceptionally impressed by the care, speed and service received from all three of the above.

After making the decision to move, we started scouring the market for our new ideal property. A few weeks in and we found a house that we loved so knew we had to get the ball rolling and sell ours quickly so we didn’t miss out. We didn’t have much time to think about which agent to use so decided to use Balgores who were managing the property we were keen to also purchase. For eight weeks, we were hardly contacted, not kept in the loop and had quite frankly the worst experience possible. We had one viewing in 8 weeks and although the market was quiet, we didn’t feel like the agent were being honest with us at all. After losing the house we wanted to buy, we decided to take some time to compare agents and Abbott’s seemed to be everything we were looking for. Jorden initially came to value the property and we were impressed from the beginning and knew we had made the right decision. The approach and attitude from Jorden was professional, knowledgeable and he is hugely likeable. I was honest from the beginning of my expectations and Jorden assured us they would be met; that they most definitely were.

Once our property was on the market, Amy took over the selling process. I received daily calls or texts as sometimes it was difficult to reach me at work (even on Amy’s day off or at 8/9pm at night). Amy’s work attitude is spot on, she went above and beyond chasing for updates on viewings etc and ensuring I was always kept up to speed. A few weeks later our property had sold and we were back hunting for our new dream home which we identified 5 weeks later. Given that the purchase of our new home was 5 weeks behind, Amy did everything possible to chase for updates throughout the chain to tie the two transactions together and inform me of the next steps. There were times throughout the process where I felt it would never happen, got overly emotional and just wanted to give up but both Amy and Jade spoke through everything to ensure I felt at ease that they were managing things and I didn’t need to worry. This was so reassuring given that I work in a busy environment where at times, responding to emails and calls can be impossible.

In Amy’s absence, when she finally got a day off, Jade would regularly call to update me, even if they may have seemed like small silly updates just so I was kept informed. Nothing was ever to much for this team and they will all go exceptionally far in their careers with attitudes they demonstrate.

I would highly recommend all of the team we engaged with at Abbott’s and would like to thank them all for the help, guidance and assistance in selling our house; but more importantly, restoring our faith in the estate agency market after we were so poorly treated and let down by Balgores. I would highly recommend them to anyone.

Thank you all, you’re fabulous!

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