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Estate Agents in Basildon
Abbotts - Basildon

Abbotts - Basildon

4.5

121 reviews

Opens tomorrow at 9:00am

53 Southernhay, Basildon, Essex, SS14 1EU

For over 165 years, Abbotts has been the trusted name in the Norfolk, Suffolk, Essex, and Cambridgeshire property markets. Our Basildon office is perfectly located to serve our cherished local community. Our staff are not just highly trained; they're passionate locals who offer an unparalleled understanding of the area to guide you through your property journey.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 4:00pm
Sunday 10:00am - 1:00pm

View all details

Abbotts - Basildon Reviews (121)

Have you used this agent?

Anonymous Homeseller

Good local knowledge, response time and follow up on queries good... Read more

20th Oct 2024 (7 weeks ago)

V Williams

I chose Abbotts to sell my flat in July . Started off great until they closed the deal with me. Then once it was live on website, there was no communication I had to chase and chase for weeks and months for an update. The flat was not sold nor did they care about my situation being heavily pregnant and needing a quick sale. To be honest David was alright when he was at work. I can honestly say from July to October I’ve had about 3 calls from them , I complained to customer service and they promised to be contacted more often but that didn’t change anything . Finally gave up as still not been called back after 3 weeks of trying, then on Friday I told them that I’m picking up my keys and they took it off the market/website the same day????. They’re quick to do that but I’m still waiting for a call back after 3 weeks ???? honestly it’s shocking. Personally I would NEVER use this agent again. Maybe buying /letting is different but selling is a hard no.... Read more

5th Oct 2024 (9 weeks ago)

S Harpon

I am pleased with the staff service, professional and patient.... Read more

7th Jun 2024 (5 mo. ago)

S King

I moved into my first flat with the help of the team. They were all absolutely fantastic helping me as a first time renter. I would personally like to thank Alexandra as she was very helpful and responsive to my emails / questions. Thank you! Sam.... Read more

3rd Jun 2024 (6 mo. ago)

S Goonewardene

HAD AN EXCELLENT SERVICE FROM ABBOTTS LETTINGS MANAGER CHRIS MITCHELL & LETTINGS NEGOTIATORS REECE OSLER & ALEXANDRA OLIVER. HIGHLY RECOMMENDED. THE BEST LETTINGS AGENT IN BASILDON. ALL REFERENCING INVENTORIES ETC WERE 1ST CLASS & FAST TRACKED. BY COUNTRYWIDE INSPITE OF THE B.H.... Read more

31st May 2024 (6 mo. ago)

S Marshall

We got 3 different agents to value our house. We decided on Abbotts as Daniel came across as very genuine and solution focussed. He helped us realise how much the house was worth and why. He came to measure and photo the rooms a few days later, this is when it got very interesting. I went to meet the broker in Abbotts, only to be asked during our meeting when the house was ready to view, as someone may be interested. We left some keys with them and didn't give it a second thought. 2 days later, we accepted an offer at the asking price. This all happened before any signage, or photos were put up on the web. Any queries we had about the house were responded to very quickly. Just get things done.ß Well done Abbotts, especially Daniel, Lee and David.... Read more

17th May 2024 (6 mo. ago)

J Oyelowo

My consultant estate agent at Abbotts Basildon, Alexandra Oliver, is superb. She made my experience with Abbotts Basildon seamless and sweet, giving me constant updates and guidance. She eased me into my new and lovely home with specialised apps to setup my services at affordable rates. She made sure my new home was pristine clean. She was ever ready to answer my questions satisfactorily. Definitely a joy to work with! Very many thanks Alex and every other members of Abbotts Basildon that worked behind the scene!... Read more

4th May 2024 (7 mo. ago)

S Zh

Working with Alex, the estate agent, was an absolute pleasure. Their professionalism and transparency throughout the entire process made everything smooth sailing. I highly recommend their services to anyone in need of a reliable and efficient estate agent. Thank you, Alex, for your exceptional assistance!... Read more

3rd May 2024 (7 mo. ago)

J Reid

I am sad to be writing a negative review as the lettings manager we dealt with when we rented the property was professional and very helpful. The property was managed by the landlord after that. However. when it came to the return of the security deposit at the end of the tenancy, we made enquiries when we had heard nothing 7 days after a very prompt agreement with the landlord. We were told that the deposit had been paid out that day. This was a lie. We finally received the deposit after 10 days, which is the maximum amount of time specified in the deposit scheme terms. This was clearly intended to maximise the interest they earned on the deposit. If you want your deposit back “without delay”, as specified in the deposit scheme terms, avoid this estate agent.... Read more

12th Apr 2024 (7 mo. ago)

J Hales

Chris and his team were extremely helpful and friendly. They achieved a higher rent than I asked for. Very happy with their overall services would highly recommend. Thank you Chris.... Read more

2nd Apr 2024 (8 mo. ago)

Tony

I see a lot of 5 star reviews are from when people just sign into a new property with them, they’ll be charming and prompt with replies when they’re also taking your money, wait until you have to deal with them when your tenancy is over and it’ll be hell.... Read more

27th Mar 2024 (8 mo. ago)

C Sipos

I don't recommend Abbots Basildon ,we will never make the same mistake again. They never answer to out emails/phone call ,not helpful at all ,we are trying to acces the deposit and no one is helping us .... Read more

6th Mar 2024 (8 mo. ago)

M N

Great experience renting a new property with Abbotts.Reece was very helpful throughout the whole process and answered any questions we had right away.I would definitely recommend renting through them!... Read more

1st Mar 2024 (9 mo. ago)

O Omoanreghan

Just got my apartment through Reece at Abbot's and it did not take long at all. I’m so happy to have my very first apartment through Abbots. They are simply the best with splendid people like Reece. ????????????... Read more

3rd Feb 2024 (10 mo. ago)

AnthonyM

Outstanding service from Dionne Smith at Abbotts. As a first-time buyer, Dionne guided me through the process and kept me aware of what to expect at all times. She is diligent and dedicated to her clients; furthermore, she is very proficient in handling anything that may be unexpected. I would recommend Dionne to anyone who needs a broker. Dec 23: I use Abbotts letting services and continue to be impressed with their services. They have managed my property with care. Chris Mitchell is dedicated and provides valuable support at all times.... Read more

20th Dec 2023 (11 mo. ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.