The best estate agents I've ever dealt with- they always call back when they say they will and have been really helpful and polite - a nice change from most estate agents- highly recommend!
Not a single viewing in 3 months...... no phone calls. no contact.. terrible really. when i called as a mystery shopper they were very happy to promote all their other properties in Laindon and described mine as "price is dropping as little interest on that one" ... that was it ...
Extremely pleased with the level of service shown by all the lettings staff. Katie and Lisa found me the perfect tenant while the manager Sam Newman made me feel at ease from start to finish after feeling very nervous at the start. Would highly recommend them to anyone looking to rent their property.
I lost over £4k in unpaid rent because Bairstow Eves ignored three clear warning signs that the tenant was not financially viable and was probably fraudulent. They were only interested in getting us to sign their indemnity document.
The Property Ombudsman agreed that Bairstow Eves failed to protect my interests and deliver the service we paid for. We are till awaiting the return of our fee !
I've spoken to a lot of the guys at Haart Basildon dealing with my sale but Josh has been the one I've dealt with the most.
He's always been on the other end of the phone and never had any trouble getting in touch. Josh has been really personable and we have a quick chat before talking about work stuff.
I really appreciate that he's kept in regular contact to update me with how things are going with the sale and buyer.
I've used Haart for previous sales and this one has gone smoothly again thanks to the team and Josh!
Well, I would say the people who are working in this branch had no idea what they were doing. I was looking for a house in Basildon area and called them. There was a gentleman who answered the phone and got all my info and promised to call me on the day itself to arrange a view of a property, but he didn’t. I called them again in the evening and there was a lady who answered the phone and she said my information is not in the system which made me uncomfortable. I gave the same info again and as usual she promised to called me, but she never called me. Next day, I called and another lady answered the phone, she said my info is not in the system and the house I was looking for was sold … personally I felt they had no professional manners to keep their customer informed and it was unorganized place. I will never recommend this place to anyone.
Fresh Property (mostly Jess and Lisa) were a fantastic support during the purchase of our property in SLH. Would definitely use Fresh again!! Thank you very much
I had my house valued in May 2017 by a number of agents, and this company gave the lowest valuation of them all, ten of thousands below any of the others, and highly inaccurate for both my property and the area. Subsequently I did not place my property with this agent. Despite this, I then began receiving calls and messages telling me they 'urgently'needed to speak to me, and when I called back, I got the usual highly unconvincing estate agent spiel regarding them having interested parties, blah blah blah, but apparently those parties were only interested IF I signed up to their agency, which I again did not do.
I then began receiving daily calls and messages and again, despite my repeatedly telling this agent I am NOT interested in placing my property with them, they have continued to call me EVERY SINGLE DAY, sometimes twice a day, since June 2017. At first they would leave a message. They have now taken to phoning and hanging up when I naturally do not answer their 300th call. My initial impression was not great to begin with, but they now look aggressive and frankly desperate, which inspires even less confidence in their services.