I had an amazing experience from beginning to end. My agent was Stevie-leigh and her level of communication is top tier. Very professional and definitely gets the job done by following up on updates and getting answers. As you can imagine how stressful it can be purchasing a property, Stevie-leigh reassured me throughout the process.
My financial advisor Ade is also brilliant. He is very good at what he does, advising me the right way, and also has great communication and is very professional.
I would absolutely recommend Bairstow eves in Basildon.
Thank you Stevie-leigh and Ade for all your support.... Read more
Buyer
5th Dec 2024 (10 weeks ago)
I originally called about a 1 bed flat to be advised by Niamh that it was now at the point where the owner was not taking anymore viewings. She then sent me over a list of properties that match my criteria within a few hours of her emailing I responded. The next day I went in to the office and spoke with Stevie as Niamh was not there and she sat down with me and we managed to book in a total of 9 viewings which I was very please about. When on the viewings I went round with Niamh and her knowledge of the areas we went to was fantastic.
Thank you Stevie and Niamh for the great journey so far and long may it continue.... Read more
Buyer
10th Jun 2024 (8 mo. ago)
Stevie -Senior Sales Negotiator at Bairstow Eves - Basildon is excellent and very professional and very accomodating to our viewing requests and we have had a few viewing with her and we are happy with her professionalism and dealings and we wish her all the best.... Read more
Buyer
7th Jun 2024 (8 mo. ago)
I bought my property through Bairstow Eves Basildon. I want to say a huge thanks to Addy, Lydia and Cat for their help and support in buying my property.They are super friendly and very professional I will definitely recommend to others!... Read more
Buyer
17th Feb 2024 (11 mo. ago)
S williams
I would like to thank Bairstow Eves of Basildon for their help in renting out my flat recently and also for their assistance in managing the property since 2014. A big thank you to Abbie and Lucy for their attention. I must give a special mention to the lettings manager Emily Bines whose work ethic, attention to detail, customer care and total professionalism is second to none. Always returns phone calls, emails by close of play on the same day and any querie no matter how small is always dealt with quickly and efficiently. I have no hesitation in recommending Bairstow Eaves of Basildon and i thank them for their service.... Read more
Landlord
17th Feb 2021 (3 years ago)
C Millen
Fantastic estate agents.
Had the pleasure of letting a property and can't fault them. Quick replies and always so friendly... Read more
Landlord
15th Feb 2021 (3 years ago)
M Sayce
We had a great experience renting our new property with Lucy. We were unable to view due to restrictions, so it was invaluable that Lucy was so responsive, attentive and always happy to answer questions. Hope to deal with Bairstow Eves in future and would highly recommend!... Read more
Tenant
26th Jan 2021 (4 years ago)
V Komori
Professional and responsive, high quality service. Highly recommended.... Read more
14th Dec 2020 (4 years ago)
B Thompson
Lucy, Emily and Abbie were all amazing with renting my mum's property out. I would highly recommend the Lettings team if you are thinking of renting or letting your property out!!... Read more
Landlord
11th Dec 2020 (4 years ago)
K Avery
Fantastic service from Start to Finish, would highly recommend Emily Bines, extremely professional and avery friendly lady. Advice and guidance given freely without any pressure. As a "first timer", this was essential to me. Will definitely be back again. Thank you.... Read more
11th Dec 2020 (4 years ago)
G Burkett
Emily, Abbie and Lucy made the process of getting me into my new flat very easy and made it a smooth transition. Very welcoming, professional and always happy to help.... Read more
Tenant
21st Oct 2020 (4 years ago)
E Collins
The professionalism of Lucy Tillbrook was amazing. In a sensitive situation you went out of your way to help all questions were answered swiftly.
Thank you so much Lucy.... Read more
16th Sep 2020 (4 years ago)
M collins
I cannot thank Lucy enough! She has made me & my family feel at ease, she went above & beyond to make sure our questions were answered quickly! I would defo recommend Lucy to any friends & family, thank you so much Lucy!!... Read more
16th Sep 2020 (4 years ago)
J Rothwell
Emily and Ellis have been fantastic throughout the whole process of me renting a house. They are so friendly and professional.... Read more
Tenant
1st Aug 2020 (4 years ago)
G Chapman
Having never rented a property and being a bit nervous about doing so having always been a homeowner, I was soon put at ease by Emily Bines.
Emily quickly found me a property which fully suits my needs and was always on hand to assist me throughout the tenancy application process. Emily is very professional, attentive and detailed with her knowledge which is exemplary. Emily, in my opinion, is a true asset to the business and I would personally like to thank her for all her efforts and support.... Read more
Tenant
19th Jun 2020 (4 years ago)
A Truluck
Extremely happy to with the service received. Even with the awkwardness of Lockdown they were very helpful. Emily helped with everything I needed and managed to find me a property very quickly. Would definitely recommend.... Read more
11th Jun 2020 (4 years ago)
L Glover
I have recently used Bairstow Eves to move into a rented property and I cannot praise Emily enough for how good she was with us. Brilliant service even in these unusual and difficult times. I was always able to contact her and she was very responsive and helpful.
Thank you Emily xx... Read more
Tenant
4th Jun 2020 (4 years ago)
G Hadley
I let a property through Bairstow Eves, and so require a proficient and professional service. I can highly recommend Emily Bines, who provides exactly that. I have found her to be highly competent and reliable, and to frequently go above and beyond to help and resolve any issues.... Read more
Landlord
22nd May 2020 (4 years ago)
G Medcraft
Following a very difficult time Bairstow Eves have been amazing in helping me get a property and moved in within a week. The agent Emily has been amazing and would recommend using this agency 100%... Read more
Tenant
16th May 2020 (4 years ago)
J Monksfield
Excellent service! We were particularly impressed by the lettings manager Emily who met all of our needs and was able to move us urgently during a pandemic. Great communication and very responsive. My partner and I highly recommend!... Read more
Tenant
13th May 2020 (4 years ago)
F Agkastra
We were searching for a house for almost two months, thinking that this procedure is the most difficult thing we could do. Finally, we found this agency! The staff was so helpful and friendly, they found for us a beautiful apartment. Especially Ellis helped us making all the procedures very quickly and easily. I definitely recommend this agency! Thank you!... Read more
Tenant
28th Feb 2020 (4 years ago)
J mytkolli
Excellent customer service! The staff were very friendly, helpful and efficient, especially Ellis who dealt with me. Not only would recommend the agency but I would strongly recommend the services of Ellis Gamon. Thank you!... Read more
28th Feb 2020 (4 years ago)
G Mile
Best agency in the town. Very helpful staff. Ellis helped us with everything we needed for the apartment with extreme care. Definitely the right people to trust.... Read more
28th Feb 2020 (4 years ago)
? Sincar
I'm really pleased with the the team for the help, advise and service they've provided. They were always ready to respond to my queries by phone or email. I wouldn't have got any better service. Thank you!... Read more
27th Feb 2020 (4 years ago)
D Beckett
Moving is stressful enough. Then finding a few small teething problems is almost a guarantee but the staff were expedient and professional throughout sorting out our initial issues. Ellis was cordial and thorough at every step can't fault the service.... Read more
Tenant
15th Feb 2020 (4 years ago)
U Duke
Good customer service, though I went through stress of having to provide a guarantor but I finally got my beautiful house..staffs were so professional especially Lucy and Ellis..thanks guys for a good job. Will recommend your services to anyone that wants it... Read more
Buyer
4th Dec 2019 (5 years ago)
D Wyatt
Brilliant customer service in a tough situation. Thanks in particular to Emily and the rest have always been great too.... Read more
25th Nov 2019 (5 years ago)
G Kubile
They my be not bad agents for sale or purchase, however please AVOID using Countrywide Conveyancing Services as they strongly will be offering to use them! It now has been more then a week when I am not able to get refund of £472 in total. Been talking and talking to them and all I can hear is a promises only. Seems that I have to come into office and do not move from there until my refund will be done. They also not answering phone calls today and Shane promised to call me back yesterday but did not done it! So please think a lot before you try to use them! I know I will avoid in future!!!... Read more
23rd Nov 2019 (5 years ago)
M Dube
Excellent customer service from the team,especially Ellis...thank you for your time and patience. You made our move so much easier,keep up the great work!... Read more
4th Nov 2019 (5 years ago)
N Raven
Amazing customer services from the off. Kept in contact with me every step of the way. Katie went above and beyond to make sure the property I wanted to rent went through quickly and easily. The whole process was stress free!
Thank you! :-)
On the back of this where I had originally given 5 stars at the time of signing contracts.. 2 months later none of the staff want to help with repairs as I have paid 6 months up front. Katie and Sam who have been supposedly dealing with my issues have not bothered to reply to many emails and when they do it is rude.
I wouldn't bother renting through this company. They aren't interested once they have your money and you have signed contracts. Absolute joke!!!... Read more
Tenant
20th Sep 2019 (5 years ago)
O Cancellara
Very professional people!!!
I would high recommend for who needs to rent a new house to live.... Read more
Tenant
31st Aug 2019 (5 years ago)
S Hawkins
It's been a very hard time trying to find a house for myself and family, and I have to say bairstow eves basildon have been so patient, kind and resilient with us. The helpfulness from their lettings team was brilliant massive thanks to Sam, Katie and Lucy for all your help and kindness in getting us into our new home. We really appreciate everything you guys have done and are very happy in our new home..... Read more
Tenant
30th Jul 2019 (5 years ago)
N Raven
Amazing customer services from the off. Kept in contact with me every step of the way. Katie went above and beyond to make sure the property I wanted to rent went through quickly and easily. The whole process was stress free!
Thank you! :-)... Read more
Tenant
13th Jul 2019 (5 years ago)
P Onyema
These guys were able to take me out of a terrible situation with my previous landlord and facilitate my move to my home of choice within a record 5days. They were very supportive and professional all the way especially the manager Sam who was once call away and patient. Thanks Bairstow eves Basildon.... Read more
Tenant
12th Jun 2019 (5 years ago)
C Wood
Lucy, Katie and Sam have all been very helpful via email and responding to telephone enquiries. I would have no hesitation in recommending them.... Read more
1st May 2019 (5 years ago)
N Chavan
Excellent Customer service!!
Katie and Lucy were always there to help on any queries during the entire process.
Entire process has been smooth with regular updates being priovided.... Read more
1st May 2019 (5 years ago)
B Son
Sam and Katie were extraordinarily helpful and kind. Made the process easy.
Thank you guys,... Read more
30th Mar 2019 (5 years ago)
D ashcroft
Overall very pleased with the service. Very friendly and helpful, Sam and Katie very pleasant.... Read more
29th Mar 2019 (5 years ago)
D Wells
The team at the Basildon branch, especially Sam and Katie are very professional and make the chore of moving stress free. Thanks guys... Read more
15th Mar 2019 (5 years ago)
A Gohil
Both Katie and Lucy went above and beyond to help us move in as smoothly as possible. Very polite, friendly and professional.... Read more
13th Feb 2019 (5 years ago)
M mobio
I am extremely delighted at the service Lisa Steel and Shaun Baker rendered during the sale of my property. I have been in liaison with Sean since mid 2017, when I asked for my property to be valued. Sean stayed in touch since and when I decided to sell hit the ground running. The communication was incredible. They always knew the status of my sale and never failed to get a task done. They do things in a timely manner and are overall just good communicators.... Read more
Seller
15th Jan 2019 (6 years ago)
J Regan
Extremely pleased with the level of service shown by all the lettings staff. Katie and Lisa found me the perfect tenant while the manager Sam Newman made me feel at ease from start to finish after feeling very nervous at the start. Would highly recommend them to anyone looking to rent their property.... Read more
Landlord
18th Sep 2018 (6 years ago)
S .Levitt
We came to Lydia Ferguson at the Basildon branch of Bairstow Eves. Immediately she was bubbly, happy and a pleasure to talk too. Lydia explained to us step by step what was happening because as first time buyers we were not to sure on the procedure. Now thanks to Lydia we have a great deal on our mortgage; had an easy transaction with solicitors and have got the keys to our new dream home. Not only would I recommend the branch as everyone was extremely welcoming but I would especially recommend the services of Lydia Ferguson.... Read more
Buyer
18th Sep 2018 (6 years ago)
V Osemwengie
Lydia Ferguson at Bairstoweves (Basildon branch) was very helpful in arranging the purchase of my new property. At every stage of the process, she was really easy to work with and was very professional. Thank you Lydia.... Read more
Buyer
24th Mar 2018 (6 years ago)
J lester
Lydia Ferguson was a rock she help us so much. We don't know what we would have done without her. She a very friendly lady and with Lisa they make a good team... Read more
21st Mar 2018 (6 years ago)
MaxiiGeminii
As a first time buyer, I found Lydia Ferguson to be most helpful when it came to completing the sale. She was always on hand to answer any question I had, and would always go over and above to settle my queries, and help me to simply get things done. I thank her for her patience and support. When I went in to collect the keys the staff at the Basildon branch, everyone was friendly and had best wishes for my new move. I would highly recommend them.... Read more
Buyer
20th Mar 2018 (6 years ago)
A Ogba
Bairstow Eves' staff at Basildon Branch are brilliant. Lydia Ferguson was particularly outstanding. At difficult stages of the purchase process, she provided support for me without which I would not have been able to reach the completion stage. I just want to say thank you to Lydia and all her colleagues.... Read more
Buyer
13th Mar 2018 (6 years ago)
I Idemudia
Victoria from Bairstow eve Basildon is the nicest estate agent's representative I have ever met. I have been dealing with many people in this sector but non is like her. I'm now thinking of bringing my other properties into her administration. God bless you Vikki.... Read more
Landlord
8th Mar 2018 (6 years ago)
R REDDY
I am happy with the Bairstow Eves (Basildon branch) as a first time landlord for my house finding right tenants within quick turnaround time after signing the exclusive agency with the Bairstow Eves . I dealt with the lady called Vicky she is exceptionally professional, friendly and more loving lady to provide services to landlords and tenants. I will definitely recommend any for their housing needs.... Read more
Landlord
8th Feb 2018 (7 years ago)
D Polaine
We have recently used Bairstow in Basildon to let and act as an agent for two flats and are about to use them for a third. Victoria Macmanus and the rest of the team at Bairstow including Lisa have been fantastic, they are responsive, efficient and professional with nothing being too much trouble for them. I would highly recommend their letting services.... Read more
Landlord
26th Jan 2018 (7 years ago)
E Scott
Victoria helped me find the perfect flat in Basildon for me & my friend. It was our first time renting since leaving our parents so everything was really new to us but Victoria explained everything for us & even gave us tips & advice to help us sort out the energy bills & furnishing ideas etc... Great customer service & such a nice lady, we would definitely recommend!... Read more
Tenant
26th Jan 2018 (7 years ago)
D Shirmer
I was introduced to Victoria when entering the the shop and My what a pleasure it was, she helped us to set up a mortgage appointment, which went smoothly with no problems and we got a positive result st the end. She went through everything with us step by step and there were no suprises. Highly recommend bairstow eves in basildon.... Read more
Buyer
26th Jan 2018 (7 years ago)
S Lawrence
I dealt with Lydia who was, by far, the nicest estate agent we've dealt with. She knew her stuff, was always available and exceeded expectations. Great work - a big thankyou Lydia!... Read more
19th Jan 2018 (7 years ago)
J Khan
Brilliant customer service, and staff really go out there way to help you.... Read more
21st Apr 2016 (8 years ago)
A Hixon

Bairstow eves in Basildon have recently rented out my family home. I was very nervous about renting my property out as it has been my family home for many years and I was worried about what might go wrong. When Sam came round and met me he reassured me of all my worries and told me all the positives of renting instead of selling. Both Sam and Julius were very helpful and honest which you could see from all the hard work that they did. They found me the best tenant possible in a short amount of time for the price that I wanted. I told Sam the type of tenants I wanted and they went and found them. I was updated as much as possible and kept in the loop throughout the whole process. The tenant has been in the property for a couple of months now and they have been amazing with no problems what so ever. I am so pleased I decided to call Bairstow eves lettings and not sell the house.
I really do appreciate all the hard work and help that Sam and Julius provided and I will always recommend them to any one who is looking to rent out they’re property.... Read more
Landlord
28th Oct 2015 (9 years ago)
J Giannuzzi
LANDLORDS BEWARE!
I lost over £4k in unpaid rent because Bairstow Eves ignored three clear warning signs that the tenant was not financially viable and was probably fraudulent. They were only interested in getting us to sign their indemnity document.
The Property Ombudsman agreed that Bairstow Eves failed to protect my interests and deliver the service we paid for. We are till awaiting the return of our fee !... Read more
Landlord
4th May 2015 (9 years ago)
O Powell
Bairstow Eve's provided me with a top level of service with regards to the letting of my property in Basildon. Sam proved herself to be very knowledgeable and efficient at finding me the right tenant in a short space of time, consistently making good on all her promises and keeping me informed during every step of the process. I found her to be very friendly and approachable as well as capable at what she does and this is why I recommended Bairstow Eve's to a close friend of mine. Ben has also provided me with a great amount of assistance, responding to my calls and emails in a friendly and timely manner, dealing with any queries that I have had regarding the on-going letting, further providing me with the level of service that I've come to enjoy and expect from Bairstow Eve's. I wouldn't hesitate to use them again and would certainly recommend them to anyone else in the future.... Read more
Landlord
19th Feb 2014 (10 years ago)
L H
Both Sam and Ben are very friendly, professional and approachable and have dealt with any queries efficiently and to a very high standard. I am very grateful for their help and would highly recommend Bairstow Eves. ... Read more
28th Jan 2014 (11 years ago)
S Porter
Bairstow Eves Basildon have helped me find a tenant for my property recently and I wanted to comment on what a great service that was provided. The process was by no means a smooth one, though no fault of Bairstows, but Sam and Ben were able to keep viewers coming through the door and in the end managed to find the right tenant. Sam and Ben were always available via email and telephone, and even now the property has been let they are still providing useful help and information.
It became very evident early on that Sam and Ben were looking after my best interests, even though this was an intro only agreement, giving me their opinion on potential tenants and advising me whether they thought the viewer was right for the property. This was very much appreciated and helped me trust the judgement and endeavour moving forward.
I will definitely be using Bairstow Eves services again in the future.
... Read more
Landlord
22nd Aug 2013 (11 years ago)