A Meikle-taylor
I was late for a viewing and called the office and they went out their way to make the viewing happen.
10/10 for strakers devizes... Read more
16th Dec 2024 (6 weeks ago)
G Redmayne
I cannot recommend Strakers enough.
We’ve had a nightmare trying to sell our house (not because of the house it was beautiful! but due to buyers not really having a clue or being very honest during the process!).
What Strakers provided was someone to discuss and push on your behalf when things were getting extremely tense and stressful. We lost a sale due to first time buyers messing us around and not understanding the buying process but we managed to sell our house again within a week!
The team were lovely from the get go, each and everyone we met kept us informed and communicated with us extremely well at every single viewing.
Also huge shot out to Helen - literally everyone needs a Helen when buying and selling! We cannot thank Helen enough for the times she supported us and made it much less stressful. Helen was not just a negotiator, keeping everything on track but my much needed counsellor when things got super stressful!
I would not hesitate recommending Strakers to anyone and if we ever move (never again when pregnant ????????) we will certainly be using them. Thank you all so much for your efforts in getting us sold and moved before our babies are here.... Read more
Seller
17th Jul 2024 (6 mo. ago)
S Turnbull
Excellent service throughout. Regularly in contact, clear and accurate reports of negotiations/discussions with buyer and advisers. Sensitive to choice between sale and renewed letting. This followed up excellent service as letting agent for 3 years.... Read more
19th Jun 2024 (7 mo. ago)
D Ryn
Very poor service and communications. I would not recommend them at all. Glad I realised the service was shambolic and found a great local company in Heddington who are fantastic.
Avoid at all costs is my advice... Read more
13th May 2024 (8 mo. ago)
S Ashley
Excellent service provided by Strakers in helping us start our new letting journey.
Nick was excellent to deal with. Would highly recommend to anyone looking to rent a property!... Read more
Landlord
30th Apr 2024 (8 mo. ago)
J Garbutt
Very good service, efficient, friendly and helpful... Read more
29th Nov 2023 (1 year ago)
N Kelly
Fantastic service from Michele at Srakers for dealing with a property to rent , thankyou so much... Read more
Landlord
29th Nov 2023 (1 year ago)
S Reardon
Today I sadly handed a property over that I have rented for the last three years with Strakers I had also renting with Strakers for two years previously. A massive thank you to the the team especially Nicky Wall in management services who has been professional and courteous throughout. I work in the property development industry and have to say i highly recommend Strakers for both rental and sales. Thank you for five years of excellent service.... Read more
Tenant
31st Jul 2023 (1 year ago)
R Mines
Very helpful and understanding, and the team worked really hard to sell our house.... Read more
17th Jun 2022 (2 years ago)
E Horvath
Great local estate agents.... Read more
13th Jun 2022 (2 years ago)
A Burden
I find they tend to inflate prices compared to other agents in Devizes.... Read more
22nd Apr 2022 (2 years ago)
C Grew
The team at Strakers were a great help throughout the buying and selling process, ensuring they kept us informed at every stage of the process and were determined to find us what we needed. The Sales Progression team were incredible and kept on top of every detail from start to finish. A great team effort.... Read more
Seller
22nd Nov 2021 (3 years ago)
A Noble
Unfortunately, not a great experience from a buyer's perspective, due to lack of/incorrect property details and a stilted flow of information along the purchase process, which made a stressful time more difficult. On a positive note, the agents were personable and pleasant to deal with.... Read more
Buyer
11th Oct 2021 (3 years ago)
N Strong
We cannot recommend this team enough. Both the Sales team and in particular, the Sales Progression team were absolutely fantastic throughout what was a very complex and frustrating sale. The way in which they managed the sale of our house and kept us constantly updated (from another country) was brilliant. A constant flow of pre-vetted potential buyers - very well managed. Our completion wouldn't have happened without their professional tenacity.... Read more
Seller
1st Sep 2021 (3 years ago)
T Hasking
I had the pleasure of dealing with Jennifer and Helen whilst purchasing a house through the Devizes office.
The were professional, friendly and very effective. They took the stress away from the transaction. Would highly recommend them!... Read more
Buyer
10th Aug 2021 (3 years ago)
F thorogood
I used Strakers in Devizes to sell my mum's home after she sadly passed away.
The team all did a fantastic job and made what could have been a stressful and upsetting experience, feel very smooth and supported.
I felt they really understood the appeal and potential of the property and location for valuation, and communicated well about viewings, offers and through the negotiation process.
A very friendly and personable team - I'd definitely recommend Strakers to friends in the area.... Read more
Seller
16th May 2021 (3 years ago)
V De-Sciscio
We have found Strakers and notably Joe, Guy, Helen and Carla's contact and communication skills excellent.
We have hopefully secured our next home and this is thanks to Guy and the hard work of Joe.
Helen will be supporting us on the next part of our purchase and to know there is a dedicated member of the team providing this service has given us additional reassurance.
We highly recommend Strakers Devizes when purchasing a property.... Read more
Buyer
28th Apr 2021 (3 years ago)
M Waters
Matt is writing on behalf of the whole family.....we were very pleased indeed with the service and professionalism shown by the Strakers staff. We would recommend them highly and without hesitation.
Many thanks to Guy and the team. Howard, Susi & Matt Waters... Read more
19th Apr 2021 (3 years ago)
L Worley
First class estate agent. All staff are friendly and professional. Excellent communication. Overall knowledge and experience of the market reflects the high level of service and great results.... Read more
17th Apr 2021 (3 years ago)
1 street
The lettings team in Devizes went above and beyond making moving home a lot less stressful than previous occasions. I really felt they genuinely care about their customers and i can not recommend them enough. Thankyou Karen and the team!... Read more
Tenant
15th Mar 2021 (3 years ago)
C Mantle
I'm always extremely impressed with the thorough and extremely prompt service that Strakers offer. Their unmatched knowledge of the Wiltshire market alongside their attention to individual's needs is a great advantage both to buyers and sellers. Guy and the Devizes team are always personable and professional and I can't recommend them highly enough.... Read more
25th Feb 2021 (3 years ago)
K McIntyre
Strakers have been managing my rental properties since I moved them over from another property management company about four years ago. I live outside the UK so rely very heavily on the staff of the management company to be my eyes and ears and provide good communication. Recently one of my properties needed a total rehab due to its age, and that included a completely new kitchen in addition to flooring and paint. Nicky Wall oversaw every detail including visiting the property at the weekend. The attention she paid to the contractors and the workmanship was outstanding, it was as if it were her own property that she was managing, and you can't ask for more than that.... Read more
Landlord
18th Feb 2021 (3 years ago)
W Wild
We've had a mixed experience of Strakers. We have both rented and bought a property from them in the last couple of years and you never quite know what you're going to get, some have been lovely, really personable and genuine whilst others have been quite rude and standoff-ish.
Having read a little about cleaning charges with Strakers, we understand as landlords ourselves that properties need to be vacated in a clean condition but charging us cleaning fees for cleaning behind radiators seemed a bit ridiculous.
Whilst we were buying a property with them recently, the agent showing us round didn’t have any more knowledge about the houses than was written on the website. We were looking at old properties at the end of the day so it’s useful to know, how old is the boiler, has it been serviced, have the electrics had any work recently etc. They didn’t have keys for any of the outbuildings and when given questions to ask the sellers, we received no response from them. As much as I would like to say their efficiency made up for some of the personality traits, unfortunately it didn’t and imagine I’d be pretty disappointed if I was the seller leaving them in charge and paying for their services.... Read more
Landlord
12th Feb 2021 (3 years ago)
A Douglas
The experience we have had with Strakers Devizes has been outstanding. They have been extremely helpful and polite through the whole process and the communication has been top notch. Thanks to all the team.... Read more
3rd Feb 2021 (3 years ago)
R Kingston
Used them a couple of times and they are very professional and made everything so easy... Read more
2nd Mar 2020 (4 years ago)
R Cook
Great friendly staff and service. The food was wonderful... Read more
11th Jan 2020 (5 years ago)
P Leighfield
Helpful staff and easy to get on with... Read more
29th Dec 2019 (5 years ago)
David
Sold on first viewing, after which Strakers kept us informed with the progress.
What more can I say.... Read more
Seller
26th Nov 2019 (5 years ago)
H lander
Because I imposed restrictions on viewing times and photos they declined my my business... Read more
20th Sep 2019 (5 years ago)
V Woolmore
We found Strakers to be most efficient, helpful and patient while looking for our new home, which they found for us. We cannot recommend their services enough to anyone looking for their new home or selling their existing property.... Read more
Buyer
6th Sep 2019 (5 years ago)
M Curran
Very efficient, friendly, patient and helpful staff. I would recommend Strakers to anyone selling, buying or renting a property.... Read more
5th Sep 2019 (5 years ago)
C Webb
Always very professional service.... Read more
8th Aug 2019 (5 years ago)
J Baker
Poor costumer service. Talk down to you... Read more
1st Apr 2019 (5 years ago)
L
We rented using this company for over two long years.
The warning signs were there on day one when we had to draw up an important contractual document with them at the beginning of our tenancy, and a member of staff asked us how to print something out on Microsoft Word; eventually my partner did it for her. She then proceeded to get the date wrong, and asked us to sign something on a blank piece of A4 that wasn't letter-headed or anything.
When we ended the tenancy, similar to the case in other reviews I have read, we were told everything looked fine, and that there would be no trouble getting the deposit back, only to receive a call a few hours later saying they had found "water marks on the door handles" and other non-existent issues with the cleanliness of the place, which was somehow meant to set us back £120. This was curious considering when we moved into the place it was far from clean, things were left from the previous tenant, the shower screen was dirty and there were dirty streaks in the toilet. We eventually managed to claw back £30 of the £120 by virtually begging Strakers to do their job and find a better quote, but still feel aggrieved and cheated because a clean was not at all necessary. The quotes provided were mostly emails from Outlook accounts, rarely official-looking or itemised.
It seems that this is a common tactic at the end of a tenancy - beware.
On other occasions, we were left without heating for nearly a week during a cold snap in November and had to stay at a nearby hotel, for which we were never compensated; we had a faulty CO alarm which was never replaced despite us asking for it; our spare key was lost by an equally poor third party contractor and we were given the third degree by Strakers; we were repeatedly patronised and often emails would go ignored. We were usually the last to know about major changes, often after the neighbours.
During check-out our Strakers representative for the past two years couldn't remember the first name of the Landlord or what we did for a living. The representative made sure that we knew however how stressful her job was.
On more than one occasion our landlord suggested wearily that we bypass Strakers entirely to make life easier for everyone. I have rarely felt more relieved than on these occasions.... Read more
Tenant
29th Jan 2019 (5 years ago)
D Jarmey
Poor continuity of service... Read more
23rd Dec 2018 (6 years ago)
B Hillier
We recently sold our house using Strakers, and we were so very pleased to have chosen Strakers for the sale of our property. They sold our property in just three days!
All of the team were approachable, friendly, helpful and honest, which we appreciated so much. The whole Strakers team were excellent.
I will strongly recommend Strakers to all family and friends.... Read more
Seller
3rd Nov 2018 (6 years ago)
C Eagle
Having spoken to a number of local estate agents, my wife and I decided to use Strakers and we're pleased we did! The service was excellent throughout the entire process and the staff were professional at all times.... Read more
Seller
15th Feb 2017 (7 years ago)
M love
Even 1 star is too much for a rude ,disrespectful staff who is handling lettings and actually she was threating us not to give our deposit back.Talking to the customer very bosy and ignoring the answering the questions. I actually made my report to the strakers and talked to a member of a staff but somehow I ve never got my apology from that spoilt person.I start thinking that she could be either rasist or seeing us a poor tenant .its a big shame a keeping someone at this office with full authority.I don't recommend lettings in Devizes office at all. If you don't wanna headache stay back for your goodness.... Read more
Tenant
30th Jan 2017 (7 years ago)