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  1. Home
  2. Charles Faye
Charles Faye Logo

Charles Faye

Closes at 4:00pm
25 High Street, SN11 0BS
Charles Faye are an estate agent in Calne. They mainly list properties in SN11, SN15 and SN12. Over the last 6 months, they've listed 22 properties, with 18 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Charles Faye Reviews (61)

Have you used this agent?
  1. 90% 5/5 Stars
    90%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 7% 1/5 Stars
    7%
All (61)
Seller (11)
Buyer (4)
Landlord (6)
Tenant (19)
General (21)

L Gray

5/5 Stars
Seamless service, very helpful and efficient would fully recommend Charles Faye... Read more
16th Dec 2024 (8 weeks ago)

S Wilkinson

5/5 Stars
I was very happy with the service provided by Charles Faye. This is the second property I have bought through this estate agents. I particularly appreciated the friendly but professional approach of the staff. I was delighted to be able to deal with Emma again! Thank you.... Read more
Buyer
4th Dec 2024 (9 weeks ago)

J Terry

5/5 Stars
Recently moved in to a rental and the whole process was made easy, Charles Faye have been communicative, explained the process clearly and have responded to all my queries. Would recomend.... Read more
Tenant
22nd Nov 2024 (11 weeks ago)

D Burton

4/5 Stars
We sold and bought through Charles Faye. Emma was our lead contact and was really good at keeping us informed. All girls had to help with viewings at times & they all were helpful and professional.... Read more
Seller
18th Nov 2024 (12 weeks ago)

S Boorman

5/5 Stars
All helpful and quick to respond to emails. Friendly faces Especially Linda and Andrea who we dealt with... Read more
17th Nov 2024 (12 weeks ago)

J Freeth

5/5 Stars
We have found Charles Faye to be excellent in their letting service. From initial viewing to end of tenancy and all points in-between. Staff have been courteous and gone the extra mile to deliver. We could not have asked for more. Sylvia and John Freeth... Read more
Tenant
7th Nov 2024 (13 weeks ago)

K Roberts

5/5 Stars
Absolutely fantastic estate agents! From the original enquiry, Andrea was completely reliable, and communicated every detail to me. I was looking at moving to the area, and within 2 weeks she had me in a beautiful house! Would highly recommend to all my friends and family.... Read more
Tenant
2nd Oct 2024 (18 weeks ago)

joshholly

5/5 Stars
Five stars fantastic service from start to finish always letting you know what is needed and and how long the process will take. Highly recommend... Read more
14th Aug 2024 (25 weeks ago)

D Battley

5/5 Stars
Andrea was absolutely superb. As a first time landlord she was able to help with all my queries. The whole process was very easy.... Read more
Landlord
13th Aug 2024 (26 weeks ago)

N Macpherson

5/5 Stars
Charles Faye were very efficient, helpful and friendly in my recent transaction renting a property from their client near Calne. Nigel Macpherson... Read more
Tenant
11th Jul 2024 (6 mo. ago)

R trott

5/5 Stars
The excellent Charles Faye team have rented my property for the last ten years. I have found them a friendly and professional company. They listen carefully, offer sound advice based on excellent knowledge of the industry, communicate effectively and act swiftly to resolve issues that arise from time to time. Without reservation they come with my highest recommendation.... Read more
Landlord
25th Jun 2024 (7 mo. ago)

L Rouse

5/5 Stars
Excellent friendly professional service from Andrea. Her help advice and expertise was spot on. I also found the rest of team just as efficient when speaking to them. Will definitely be recommending Charles Faye to friends and family.... Read more
23rd Jun 2024 (7 mo. ago)

J andrews

5/5 Stars
Very professional and friendly staff. Emails are answered quickly and the process is explained step by step. I highly recommend Andrea and Louise from Charles Faye Sales & Lettings.... Read more
4th May 2024 (9 mo. ago)

N Levett

5/5 Stars
From start to finish, which took only two weeks, Brenda and the team were amazing, going above and beyond to ensure everything was sorted in a very short time frame. I can’t recommend them highly enough. Many, many thanks for everything Nick & Anne... Read more
4th May 2024 (9 mo. ago)

J Mardell

5/5 Stars
I'd recommend Charles Faye to anyone and everyone. When you go in to the shop, everyone is always smiling. A very happy and cheery workforce and nothing is ever too much trouble. (Even locking myself out the house and having to borrow their spare to get back in ????????) I found a rental property that I really liked just on a whimp passing the shop one day back in November 2023. All the paperwork was sorted so so quickly. They worked around my dates and times the whole time without any issues or communication issues. Everything was so clear and easy to understand from the get go. I moved in on a date that I set. Was perfect right before Xmas to. 4 months happy and alot more to come. I cannot thank the team enough.... Read more
Tenant
20th Mar 2024 (10 mo. ago)

H Clay

5/5 Stars
Brenda and Louise were fantastic with helping us secure our new rental property. Very professional and always on hand for anything we needed.... Read more
Tenant
16th Jan 2024 (1 year ago)

C Townsend

5/5 Stars
The Charles Faye team were very efficient and courteous during our recent property purchase. Great communication and local knowledge. Would certainly use their services again if needed.... Read more
Buyer
2nd Dec 2023 (1 year ago)

L roberts

5/5 Stars
The Charles Faye team have given me exceptional customer service from day one, especially Linda. They have been friendly, professional and have kept me informed every step of the way. I would not hesitate in recommending them and I'm so happy I rented with them.... Read more
Tenant
9th Nov 2023 (1 year ago)

B Grace

5/5 Stars
We sold a property recently through Charles Faye & received an excellent service from all the team in the Calne office. We liked their friendly manner & received great communication throughout our sale and would give a special thanks to Emma & Louise for all the help given throughout the selling process. Would highly recommend this Agent if your thinking of selling a property.... Read more
Seller
8th Nov 2023 (1 year ago)

D Winslow

5/5 Stars
Great service from a very professional estate agent. I have utilised their services twice in the last eight years and on both occasions could not fault them.... Read more
8th Nov 2023 (1 year ago)

E Pixel

1/5 Stars
Absolute waste of time. Had a viewing scheduled for one of the properties and I told the agent that it’s quite far away for me over 2.5 hour drive. First of all they didn’t bother send over the full address and on the day of the viewing when I was nearly there some rude woman called me to tell me that the viewing is cancelled 15 minutes before the appointment time !! No apology, no explanation, didn’t even try to arrange different time/date. All she said before slamming the phone was “I only just found out” as is this going to make the situation better. If this is how they treat their prospective customers imagine how will they treat you after you actually sign any contract with them. I’m key mouse company. Only good thing is that the properties they list do not seem to be exclusive to them. If you like one check if other agencies also have them and go anywhere else but those jokers.... Read more
20th Jul 2023 (1 year ago)

D Bergen

5/5 Stars
We have just purchased a flat in Calne with the help of the guys at Charles Faye and I must say, it was a pleasure doing business with them. Louise and Emma were extremely professional in assisting us with all the issues involved in buying a new property. Their local knowledge and experience was a godsend. Moving home is a stressful ordeal but we found the right property at the right price using the right Estate Agent, Charles Faye. If you are looking to move into the Calne area then pop in and see them, you’ll get a warm welcome and all the help you need. Highly recommended. DB... Read more
Buyer
1st Apr 2023 (1 year ago)

F Marc

5/5 Stars
I chose Charles Faye as the estate agent to sell the property as they came across as professional and approachable, but most of all they were straightforward and honest. Selling a property normally means going through ups and downs, but Emma and Louise and the helpful office staff made the whole thing relatively smooth and the sale went through without any major hiccups. Emma remained in regular contact throughout the process which meant everything went as efficiently as possible. I would recommend Charles Faye as reliable agency; they were a pleasure to deal with.... Read more
Seller
13th Oct 2022 (2 years ago)

D Scott

5/5 Stars
Really pleasant and helpful team, never any fuss and always there when we needed them! If you are moving to Calne I would say go with Charles Faye.... Read more
27th Sep 2022 (2 years ago)

G Stoica

5/5 Stars
An extraordinary team. They did everything they could to help us find a home in a friendly and professional manner. Thanks a lot!!!... Read more
27th Apr 2022 (2 years ago)

M Johnson

5/5 Stars
Excellent service from start to finish from Hannah. She made renting my house out very simple for a first time landlord. Would highly recommend.... Read more
Landlord
11th Apr 2022 (2 years ago)

S C

1/5 Stars
Had an email from a Hannah Knight on Saturday regarding a rental property we loved! Emailed straight back and no response and now the listing has been taken down. I understand if the property had been taken, however basic customer service is to respond!... Read more
Tenant
8th Mar 2022 (2 years ago)

G Burgess

5/5 Stars
A fantastic experience with these guys. Hannah was so very helpful, welcoming and professional. She has walked me through the process and kept me informed at every step. Highly recommend.... Read more
1st Feb 2022 (3 years ago)

W Percey

5/5 Stars
Buying a property through Charles Faye has been a brilliant experience, as a first time buyer feeling very lost I had all the support I could have asked for from Emma and the team. Thank you!... Read more
Buyer
1st Feb 2022 (3 years ago)

C Austin

5/5 Stars
Went above and beyond to resolve a couple of issues I had when I moved into a rented property. Good communication and followed up. Cant rate them highly enough. Thank you.... Read more
Tenant
25th Jan 2022 (3 years ago)

S Bryn

5/5 Stars
We're super happy with our new home and the service and support provided by Hannah and the team at Charles Faye. Thank you thank you thank you xx... Read more
10th Jan 2022 (3 years ago)

M Benford

5/5 Stars
Thanks to all at Charles Faye for all that they have done to help us move into our rented bungalow. Everybody in the team are so friendly and helpful. Any queries are dealt with promptly. A genuine friendly team of people who are so refreshing in this day and age.... Read more
Tenant
21st Dec 2021 (3 years ago)

B Evans

5/5 Stars
Hannah is so helpful. She goes above and beyond to help find what you’re looking for, and answers any questions you have really quickly.... Read more
23rd Oct 2021 (3 years ago)

S Calleya

5/5 Stars
A huge Thank You to the Charles Faye Team in Calne, from day one right up to the tenants moving in, they went above and beyond to ensure everything went smoothly. It is so refreshing to deal with a professional company, that really care about the Landlord and finding the right Tenants. Positive feedback and advice was always on hand and they completely made the whole experience a lot easier for us.... Read more
Landlord
17th Sep 2021 (3 years ago)

G callan

5/5 Stars
Just wanted to thank the Charles Faye team, all are very helpful. Big thank you to Hannah especially as she went above and beyond to ensure that I had a chance to view a property that same day which has now become home!!... Read more
Tenant
2nd Sep 2021 (3 years ago)

P Kaye

5/5 Stars
Many thanks to Louise and team for a seamless house move, great communication and professionalism throughout. Highly recommended .Thank you.... Read more
28th Jul 2021 (3 years ago)

J Letts

5/5 Stars
I would just want to pass on great compliments to all the staff in Charles Faye estate agents in Calne. I have recently let a property from Charles Faye and just need to pass on a very positive review my comments are related to both Hannah and Jay at the Calne office , they have been so helpful and nothing was ever too much trouble for them as I had lots of questions because I am new to the rental market , both Hannah and Jay helped by holding my hand all the way through the process, also there after care support is exceptionally good . I would totally recommend to use Charles Faye for your rental needs if I could give marks out of ten it would be eleven well done guys your the best.... Read more
Tenant
27th Jul 2021 (3 years ago)

D Greenough

5/5 Stars
We have had an amazing experience with Hannah Knight. Nothing has been any trouble, she is always happy to help and goes above and beyond to ensure our move has been as smooth as possible. It has been a pleasure to deal with her, and we are very thankful for her help and support through this process.... Read more
22nd Jun 2021 (3 years ago)

T Ovens

5/5 Stars
Could not rate these estate agents enough! From the start, Hannah & Jay have been amazing in helping us get our new family home. Very knowledgeable, professional and personable and I’ve felt they have gone above & beyond to help! :) couldn’t be happier with the service we’ve received.... Read more
19th Jun 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Excellent service, very professional and lovely people. Could not wish for better so helpful, so efficient and a pure delight to work with. Thank you for all the help you have given us in finding our new home.... Read more
Tenant
17th Jun 2021 (3 years ago)

P Nichols

5/5 Stars
We are so pleased we found Charles Faye. Hannah and Jay were incredibly helpful, professional and an absolute pleasure to deal with. We had been finding trying to find a pet friendly, suitable property quite traumatic. Hannah and Jay were an absolute breath of fresh air. and we are now looking forward to moving into our new home and our ongoing relationship with Charles Faye.... Read more
Tenant
15th Jun 2021 (3 years ago)

A Livingstone

5/5 Stars
Exceptional customer service- they found me a pet friendly house before it even reached the market and were so quick to get the process started. Would 110% recommend. Wonderful people and so grateful for such good communication and service... Read more
Tenant
13th May 2021 (3 years ago)

R Kuehnel

5/5 Stars
Hi everyone We are happy to get our new home in such a good place. Thank you for all the effort. Special thanks to Hanna and Luise. Well done???????? Rey... Read more
27th Apr 2021 (3 years ago)

R O'CONNELL

5/5 Stars
Flat... Read more
31st Mar 2021 (3 years ago)

K Kanjere

5/5 Stars
We sold our house with Charles Faye. What a fantastic estate agent, they were honest, reliable and incredibly efficient. They are great at matching the right buyer to the right house-ours sold on the first viewing! They supported us every step of the process too, through lockdown, and with our inefficient solicitor! Could not recommend more.... Read more
Seller
1st Aug 2020 (4 years ago)

K Wetten

5/5 Stars
Louise Burrows and team, have without doubt, been streets ahead of any other Estate Agents we have ever dealt with. They have been incredibly helpful, realistic, courteous and professional throughout the entire process of our home sale and ongoing purchase of a new property with another agent. This has been all the more impressive given that our sales and purchase transaction have been over the Covid lockdown period which has required far more facilitation, negotiation, and good old fashioned diplomacy with agents, solicitors and developers than would normally be the case. I cannot rate them highly enough and would not hesitate to recommend. Great leader, great team providing a warm, friendly and highly professional service.... Read more
Seller
15th Jun 2020 (4 years ago)

T prince

5/5 Stars
Charles Faye have provided exceptional customer service when signing for a rental property with them. They've offered a genuinely friendly, professional, prompt and very responsive service getting everything sorted for me. I wholeheartedly recommend them - they've been brilliant and I'm so pleased I rented with them!... Read more
Tenant
8th Jun 2020 (4 years ago)

T DAWSON

5/5 Stars
Quite simply, the Charles Faye team are easy to do business with. They sold our home (and came recommended to us from a friend who also had a great experience selling with them) and did a truly wonderful job representing our interests and managing our expectations. They weren’t afraid to get involved when the road ahead became a bit unclear in these uncertain times and helped lead and “keep the ship steady”. They persisted and got us across the finish line without any pain or frustration in their process. The team are super responsive, proactive, professional, very communicative and transparent. We will happily recommend them and will be engaging them again to buy another property in future. Well done guys!... Read more
Seller
20th Apr 2020 (4 years ago)

T Salter

5/5 Stars
Charles Faye are without a shadow of a doubt the best estate agents i have ever dealt with. As a single woman renting a property from them i have felt nothing but safe and secure. Even their duty of care in the aftersales dept is impeccable, they go above and beyond to help you. Would highly recommended.... Read more
Tenant
8th Apr 2020 (4 years ago)

Anonymous Homeseller

5/5 Stars
Excellent communication, pleasure to speak to and always willing to go above and beyond. Efficient and explained the process throughout . Thank you team would recommend and use again... Read more
Seller
19th Mar 2020 (4 years ago)

N Robertson

5/5 Stars
Charles Faye were extremely helpful professional and courteous. They were lovely while showing me around properties, nothing was too much trouble and I never, at any time, felt pressured. They kept me in the loop at all times. I would highly recommend Charles Faye and would definitely use them again.... Read more
19th Mar 2020 (4 years ago)

Anonymous Homeseller

5/5 Stars
Super efficient, honest and friendly. Sold our house on first viewing!... Read more
Seller
4th Mar 2020 (4 years ago)

H White

1/5 Stars
Very bad experience, no communication regarding what was needed to go forward with moving out of a tenancy. Not helpful. Would definitely not recommend.... Read more
Tenant
16th Feb 2020 (4 years ago)

L Ponte

5/5 Stars
Fantastic team! Always there to help! Rented with them before, they are very fussy on a very good way .... protecting landlords property. Keep up the good work.... Read more
Tenant
1st Nov 2019 (5 years ago)

S Doctor

4/5 Stars
Nice agency... Read more
17th Jun 2017 (7 years ago)

V Craig

1/5 Stars
We tried to sell our property through Charles Faye over the summer of 2016. The manager appeared to know her stuff however its her team that lets her business down. We had to chase for feedback after the majority of viewings at our property. They do not communicate amongst each other effectively so we had conflicting information on more than one occasion. Decisions couldn't be made by the team when the manager was on holiday and we had to wait for her to get back in touch via email as and when they were checked! On viewing properties for sale with them we didn't feel we always had a professional service from the team. They would park in the one space leading up to the property and couldn't always answer questions or know where keys were for access to gardens etc. I feel their service could improve massively if they talk amongst each other and have a system for communication relating to each property especially for the part time staff. We ended up listing our property with Butfield Breach and found the whole team were on board with our house sale and received a much more professional service.... Read more
Seller
25th Jan 2017 (8 years ago)

R Allkins

5/5 Stars
I found the service to be exceptional. Keeping me appraised as to the current situation. Louise, Emma, Phillipa, Mary and Mandy were all fantastic. Great communicators and ever helpful. A+++++++... Read more
15th Sep 2016 (8 years ago)

M Parfitt

5/5 Stars
With all my grateful thanks to you both - Mandi and Mary The Lettings Dream Team !... Read more
Landlord
25th Jul 2016 (8 years ago)

M Stubbs

5/5 Stars
An outstanding service. We have been using Charles Faye for several years as our letting agents and they have been amazing. Professional, efficient and dedication is what puts them above anybody else. Great communication / correspondence via both email and phone, i would highly recommend them to anyone who requires a top class service at very competitive rates.... Read more
Landlord
23rd Jun 2016 (8 years ago)

A Stanton

5/5 Stars
Charles Faye, in Calne, has proved to be a highly capable, effective and efficient organisation. Their speed and willingness to support the client's suggestions and needs is second to none. In addition, their ability and promptness to both make an enact changes was excellent. They have a wide ranging client base and are able to match vendors and potential buyers with ease. Our property was marketed and sold within 1 week. I would recommend them without question.... Read more
Seller
22nd Jun 2016 (8 years ago)

C Burrows

5/5 Stars
Courteous, friendly & knowledgeable Over the past 4 years I have bought, sold, let and rented properties through this agency. At all times I have found the staff to be courteous, friendly and knowledgeable. I have no hesitation in recommending Charles Faye Estate Agents to act with regards to any matters concerning property. A note of interest, all calls were always returned the same day. Mr Delamere... Read more
Seller
5th Jul 2014 (10 years ago)
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