L Stout
Danielle and Ben worked tirelessly to find me a new rental property. Nothing was too much trouble and their upbeat, positive attitude was such a welcome and refreshing change compared to that of some of the other local agents. I recommend them highly and unreservedly.... Read more
Tenant
22nd Jul 2021 (3 years ago)
N Patel
We just purchased a property with Chancellors and they were incredibly professional and responsive. We dealt with Richard and he made time for us to see the property in the evenings, sometimes on short notice and was friendly and professional throughout. Would highly recommend them.... Read more
Buyer
7th May 2021 (3 years ago)
N Thomas
An outstanding team, throughout my entire rental search Benjamin has been clear and concise at every stage, a real asset to the team!... Read more
6th May 2021 (3 years ago)
M Lyubomirova
I am really pleased with the service level and the quick turnaround - I have secured a property for less than a week from reaching out! Benjamin and Danielle were extremely helpful, friendly and responsive during the whole process so I am very happy with everything so far! :)... Read more
Tenant
16th Apr 2021 (3 years ago)
J Yang
Grace and the Chesham lettings team have provided a seamless service from marketing our property, sourcing good quality tenants and making the lettings process as painless as possible for landlords.... Read more
Landlord
8th Apr 2021 (3 years ago)
P tattoos
Absolutely never going through this place again. Pathetic service. Worse experience I've ever experienced... Read more
26th Mar 2021 (3 years ago)
K Cleaver
I'm a landlord letting a property through Chancellors Chesham. Back in March a repair was requested by the tenant. I approved it, the contractor's quote, and paid it. Thought nothing more of it. In November the tenant mentioned to me directly it still needed doing. After a lot of back and forth Chancellors blamed the non-repair on March's lockdown.
Fine. Whatever. Mistakes do happen. The job got requoted as the scope was now worse. I again approved and paid the quote. Now 4 months later the tenant mentioned it still isn't done and he's just going to do it himself. This is, by a country flippin' mile, the worst service I've had from a letting agent as the landlord.... Read more
Landlord
11th Mar 2021 (3 years ago)
M McCALL
I found them very professional, prompt and polite.
Marcelle... Read more
5th Aug 2020 (4 years ago)
S G
I rented recently with Chancellors. It seems there are some fake reviews here. But the lettings reviews are 100% correct. They are nice when it suits them eg whilst selling a place. Renting from them was an absolute nightmare. The lettings team are lying constantly, played the same game by whitholding my deposit even though the landlord had said it was fine and to allow me to have the deposit back. On top of that, the check in and out inventry, don't use them. They are not legit and have a deal with them. They will try their best to keep back the deposit. And will want their own cleaner to do the job, if you refuse they will be looking for any fault or create a fault. I would strongly suggest if you rent, go else where! These people are liars, especially the ladies in the lettings department. I will never use them again and will ensure all my friends and family go else where going forward.... Read more
Tenant
18th May 2020 (4 years ago)
G SINGH
Chancellors don’t even deserve 1star very unprofessional we have been lived 2years in 21 pond park road since June 2017 and we moved out 1st June 2019 we paid rent on time every month and also we paid deposit which we suppose to get back end of tenancy it’s been 7weeks when I call chancellors they blame landlord delaying when I call landlord she blame chancellors is delaying that’s how they playing game chancellors don’t help tenants at all and I hired professional cleaning whole house clean garden washed carpet painted whole house for landlord she is still making £200 false claim after 6weeks for washing machine not clean and keys broken in windows locks keys it’s never mentioned in check report keys was already broken in locks and rusted when we moved in 2017 when she want some work done she talk very sweet... Read more
Tenant
18th Jul 2019 (5 years ago)
Y Read
I recently moved into a property in Chesham and found the staff at Chancellors really responsive. Being a first time renter can be a really daunting experience however they made the process super clear and the agency fees were the most reasonable I had found.
Thank you Chancellors... Read more
Tenant
7th Dec 2018 (6 years ago)
E Sullivan
After a poor start with another local agent I couldn’t be more pleased with the service I have received from the lettings team.
The marketing is exceptional and the photographer was very polite.
Soon they found the exact type of tenant I required and the moving in process was extremely smooth.... Read more
Landlord
7th Dec 2018 (6 years ago)
C Ellman
The local team at chancellors have recently found a tenant for my property in record time. Outstanding service provided by the team and they knew exactly the kind of tenant I was looking for. Would not use anyone else! Their local knowledge was excellent and I have no hesitation in recommending them... Read more
Landlord
15th Oct 2018 (6 years ago)
E Stanton
Great service from the lettings team.
Worked really hard to find a property which suited my needs and get me somewhere to live. The lettings manager in particular went the extra mile in accommodating a late viewing due to my working hours and nothing was too much trouble!... Read more
Tenant
15th Oct 2018 (6 years ago)
M Grigorian
So useless and unprofessional, they have made mine and my partners first time renting a horrific experience, been lied too on many occasions by all staff at the branch, they are a joke to get hold of and will only contact you when it suits them, after many attempts of contacting the Chesham Chancellors branch and speaking with there main offices we were told that the person we were trying to contact never exsisted? Was told to call someone else who still never answered the phone or got back to us, she would call us back for about 2 seconds then hang up to create the illusion that they had been trying to get in touch with us, after she was trying to resolve a situation for us and came round to inspect the property she said everything was fine and would speak to the landlord about our issue, many phone calls after this due to her late response and lies we had a month to find somewhere else to go from false accusations from a neighbour who has been terrorising us since we moved into the property and a lot of personal family issues.
Chancellors did nothing to help us what so ever all they did was put words in our mouths and ignore us constantly.
I would never use chancellors again, If I could give them 0 stars then I definitely would. Letting’s manager is a complete joke.... Read more
Tenant
13th Oct 2018 (6 years ago)
R Nazir
Useless. Never arrange viewings or keep you updated. Would never recommend.... Read more
8th Jul 2018 (6 years ago)
A Sinclair
My recent experience in late 2017 was the complete opposite to my earlier interaction in 2015. Unsatisfactory I have complained about the service This is a result of changed personnel.... Read more
3rd Jun 2018 (6 years ago)
R Charlton
Staff lied multiple times about the property we were moving into. This includes the agreed price with the landlord. The keys were late on move in day and they tried asking us to move in the next day. Specific details we asked about they lied about too.
Everything about this branch is unprofessional and I would not go through chancellors or recommend them to friend.
I called this morning to ask for some simple information and they said they would call me right back, no one had called me back.
They appear to have no respect for people. Don't be mislead by my rating. I would give them 0/5 if possible.... Read more
Tenant
25th May 2018 (6 years ago)
C dude
The whole sale process went very smoothly indeed! A professional and friendly 5 star service -- with helpful analysis reports of 'rightmove' reports piecharts flowcharts etc to see how the sale is going, very helpful extra details that perhaps goes a bit beyond what other services provide? This extra overview of reassurance helped me not worry about the sale.
I would like to thank Charlotte Perry (and Nick Richmond) who were very kind and professional with me during the whole viewings/sale process.
I personally highly recommend using them for a stress-free move! I hadn't sold a property before by myself, and it went extremely smoothly! Highly recommended!... Read more
Seller
1st Feb 2018 (6 years ago)
A Pandya
From start to finish the help and assistance I received from Charlotte was amazing. She answered any questions I had, was able to show me around the flat at times that suited me for work and was generally a pleasure to deal with. The purchase went smoothly and I was kept informed every step of the way. Great service and would happily recommend Charlotte and her team to anyone in the area.... Read more
Buyer
18th Nov 2017 (7 years ago)
G Windett
Grace has always been professional, approachable and kept me constantly updated with finding tenants for my property. She has been a pleasure to have working on my behalf.... Read more
Landlord
7th Nov 2017 (7 years ago)
S Adams
Thank you Bonnie and Nick,
You were brilliant, always happy, positive and contactable during our house sale. Also very understanding and clam when the process got stressful, so thank you for all your help. Sarah Adams... Read more
Seller
31st Oct 2017 (7 years ago)
trxbloke
Thanks Chancellors. 3 flats let in just a few weeks. I should have stuck with you after the fab tenant you found us in the past. I then tried other agents with poor results, so I will stick with you guys from now on. Special thanks to Ciara and Grace for all their patience with my particular requirements in setting up the contracts.
Thank You
Bryan Harris... Read more
Landlord
27th Oct 2017 (7 years ago)
Colouricious
wonderful service from start to finish - Ceira was outstanding. Thank you making the process so seamless! Much appreciated.... Read more
17th Oct 2017 (7 years ago)
T Robson
Wonderful service from Nicholas, Charlotte and the team, couldn't be bettered. They sold my house in record time and dealt quickly and efficiently with all the usual expected little snags along the way to effect a speedy and satisfactory move. Very friendly and helpful at all times, highly recommended !... Read more
Seller
6th Oct 2017 (7 years ago)
C Harris
Really glad I chose Chancellors to sell my property. Great communication, always worked in my best interests and ensured a smooth sale - and purchase too. I would have no hestitation in recommending them as the best Estate Agent in Chesham - especially Nick and Charlotte.... Read more
Seller
27th Sep 2017 (7 years ago)
S Bane
After a lacklustre experience with another estate agent, we decided to use Chancellors to take on the challenge. From the very start, both Nick and Bonnie were professional, engaged and 'on the ball'. The result...a sale that we've just completed on. A key skillset is their knowledge of the local market, and their vast book of prospects. A 100% positive experience for us. Thanks guys!... Read more
Seller
22nd Sep 2017 (7 years ago)
J gjoshi
We are first time buyers and must say, we've gad a great experience with Chancellors Chesham. Bonnie has been brilliant, very professional, but also very friendly, honest and responsive at all times. Thank you for everything, Bonnie!... Read more
Buyer
16th Sep 2017 (7 years ago)
R Baker
Chancellors Chesham provided a service that many others aspire to achieve. Nick's team are always caring and on the ball. They provide a personal service and no matter how busy they are always make time for the client.
Charlotte was our principle negotiator dealing with our house purchase, her professionalism is faultless and always dealt with stressful issues with a smile.
We sincerely
Thank you
Richard & Hilary Baker... Read more
Buyer
20th Aug 2017 (7 years ago)
A Whittaker
As a first time buyer Bonnie at Chancellors Chesham has been extremely helpful in guiding me with my search. She personally searched for properties that she thinked would suit me without having to ask and has been very flexible with viewing times. A first rate estate agent - would recommend.... Read more
Buyer
6th Aug 2017 (7 years ago)
D H
Superb personalised service from the excellent Charlotte helped us to secure asking price for our property. Nothing was ever too much trouble for her. Walking into the Chesham Chancellors office is like walking into family at Christmas; everyone is so smiley and friendly - these guys are a brilliant advert for the industry. Special shout out for Nick Richmond, too, who has skilfully overseen our two transactions with Chancellors over the past 14 years and especially for his wise counsel when things looked a bit wobbly at one stage. Thanks, guys!... Read more
Seller
5th Aug 2017 (7 years ago)
M Grevatt
Recently viewed a property with Bonnie whom I must say was professional from start to finish and amicable throughout. As a first time buyer I was somewhat tentative of what to expect but I can say it has so far been a very pleasant experience. Thank you Bonnie.... Read more
Buyer
7th Jul 2017 (7 years ago)
B Austin
I was impressed with Chancellors in Chesham, in particular, Bonnie was extremely diligent when handling my requests. She took great care and ensured that my needs were met every step of the way. Her dedication and knowledge of the market were incredible, and she maintained professionalism throughout. I would highly recommend her to anyone looking to buy or sell a property.... Read more
6th Jul 2017 (7 years ago)
L Young
Viewed a property with Bonnie, and I am happy to leave a review. She was very friendly, was well informed about the house and followed up on my questions. Great impression...... Read more
6th Jul 2017 (7 years ago)
R Burke
I have known Nic the manager for years, however its the first time I have asked them to market a property to sell. The Chancellors Team in Chesham office are very friendly and I was impressed with the speed and efficiency they market their clients properties. They work with an independent professional photographer to get the best photos and its all done within 24/48hrs. I would certainly recommend them. Thanks again for all your efforts!... Read more
Seller
4th Jul 2017 (7 years ago)
S Hunt
I was very impressed with Chancellors Chesham and would have liked to have bought through them. Bonnie was a great contact point for me in particular. From start to finish she was professional, efficient, honest and understanding even when I needed to withdraw my search having found a great property! She demonstrated a genuine interest in my needs as a client, I can wholeheartedly recommend her to anyone looking to purchase or sell a home.... Read more
28th Jun 2017 (7 years ago)
M Collins
Really pleased with the prompt and efficient service especially Daniel Hemsley at the Chesham office who dealt with everything for me.... Read more
24th May 2017 (7 years ago)
D McKean
Chancellors Chesham, and Dan Hemsley in particular, have been absolutely first class in helping us buy our first home. Patient, thoughtful, honest and supportive, we really felt they were "on our side" to help move the purchase through. Chancellors' performance and behaviour is exemplary! Thank you!! You'll get your commission but we'll add on a pint or two too!... Read more
Buyer
21st Apr 2017 (7 years ago)
L Michel
Good experience with Chancellors Chesham. Both Dan Hemsley and director Nick Richmond were very helpful and accommodating.... Read more
15th Apr 2017 (7 years ago)
P Scott
I’ve lost track of the amount of times the manager here has changed his story to cover things that Chancellors have told me that don’t add up.
In July 2016 I enquired about a property for sale in Chesham listed at £325k, and asked to arrange a viewing. Apparently the property had sold and completed the same day for more than my budget. A zoopla search shows it sold at the bottom end of my budget in Sep 2016.
In August 2016 I phoned Chancellors regarding a rental property in Chesham. I was told this property had already been let and was no longer available. That very day I viewed the property through another agent and paid the fee to secure the property, and I am still living there now.
Most recently in April 2017 I enquired about a property in Chesham marketed by Chancellors. Originally I could not get through to Chancellors to arrange a viewing so I asked my partner to call whilst I was working. She spoke to an Agent who said she would contact the occupiers and arrange a viewing on our behalf. In the Chesham branch the same day I was told the property was sold. 15 mins later they were calling my partner to say they hadn’t got in touch with the occupiers yet to arrange a viewing! I kept myself and my partner independent as I knew the games this branch play from my dealings with them the previous year.
Daniel Hemsley then called me the next day to “clarify” the situation.
The official line he tried to give was that the house is under offer and the owner had asked for no more viewers, although wants the house to remain on the market. I do not know what this was supposed to clarify as me and my partner had been told two completely different stories in the space of an hour the previous day, I the property was completed and my partner that a viewing would be arranged. Daniel then went on to try and blame a trainee member of staff for the confusion whom neither I nor my fiancé had ever had any dealings with before.
Daniel originally tried to say on the phone that he had never had any dealings with me in the past, before remembering the similar story he told me in July 2016.
The Associate Director also in my opinion made an indirect joke at my expense saying I hope you find a suitable property in the area, knowing that they essentially have a monopoly on the market in this area.
Again on this evening they called my partner to say they hadn’t managed to contact the occupiers but were digging asking personal questions to see if this was the connection that made it evident their story didn’t add up – giving her false hope which in my opinion could only be done by the lowest of character.
I find it completely unacceptable that this team of people at the Chesham branch can deal with people and their family’s futures in this way. It takes so much work, effort and sacrifice just to get to this point and then when you get there Chancellors do nothing but hinder you, feed you different stories, and make calls giving false hope to try and cover their own tracks.... Read more
Tenant
5th Apr 2017 (7 years ago)
D Taylor
Rachel has been amazing helping us in our property search. She took the time to really get to know us which meant that she showed us just the right properties. What a credit she is to you!... Read more
24th Mar 2017 (7 years ago)
L Tester
Charlotte what can I say , fantastic we lost our first buyer then within a week she managed to find a new one , the whole process has been long but Charlotte has looked after us and now we are on the move . Thank you so much .... Read more
Seller
24th Mar 2017 (7 years ago)
J Terry
Big thanks to Charlotte Perry! I couldn't have asked for a more professional saleswomen to help us through purchasing the perfect house.... Read more
Buyer
24th Mar 2017 (7 years ago)
C Wildman
Dan Hemsley made the sales and purchase of our new house extremely easy and was on hand through out to ensure everything went smoothly. He was the first to let us know when a suitable property became available. We would highly recommend.
Chris and Clare, Chesham... Read more
Seller
28th Sep 2016 (8 years ago)
J Virdi
Excellent Gold Star service from Alec Worrall, Daniel Hemsley, Joshua Harding & Rebecca Wilkins.
Most refreshingly and reassuringly Alec did not try to bamboozle us with empty promises. To the contrary, he honestly laid out the facts about the current state the housing market and what our realistic expectations should be about the valuation of our house. He fully explained the services Chancellors would provide and obviously the costs. I was totally impressed. Within a matter or a day or two Alec, Daniel & Joshua had found me a buyer and a sale agreed. Rebecca provided invaluable updates until the completion.
Ironically, it's taken me longer to write this review than it took to sell the house.
My deepest & respectful gratitude to the entire Chancellors Chesham on this occasion and no doubt in the future.
From all the Virdi Family.... Read more
Seller
18th Jul 2016 (8 years ago)
D Barnes
Chesham Chancellors is a great example of a company who gives a huge amount of support to local events and charities.
Their wonderfully efficient and helpful Melissa Hill has organised Chancellor's sponsorship, donations and support for two charity events I have been involved in recently. She really goes the 'extra mile' to make it all happen simply and effectively. She is a great girl.
So a big Thank You, Melissa and Chancellors - a superb team making a fantastic contribution to the local community.... Read more
12th Jul 2016 (8 years ago)
J Bernard
If I could give ten stars I would! From beginning to end Chancellors, Alec in particular, has been fantastic. All the questions we had were answered and Alec went above and beyond to help us. Many thanks!... Read more
13th Jun 2016 (8 years ago)
P MacGregor
Great service from the whole team and I'd certainly use Chancellors again. Dan, in particular, somehow managed to be available at any time to deal with issues (and there were several) during the rather difficult sale of my late mother's home. His help has been greatly appreciated.... Read more
Seller
4th Jun 2016 (8 years ago)
T Fitton
We recently purchased our first house through Chancellors and with Josh Harding as the sales negotiator we found the process was excellent from start to finish. We were able to contact him even when he was on holiday and he endeavoured to ensure all of our expectations were managed, if not exceeded, throughout the process. We would definitely be happy to use Chancellors for our next purchase with Mr Harding on the case!... Read more
Buyer
19th May 2016 (8 years ago)
G Metcalfe
I've just rented with Chancellors in Chesham and I can't recommend their services enough. Grace was my key contact and she really was excellent and went above and beyond to ensure that the process ran smoothly as well as being my go to for all questions Chesham! A great experience all round.... Read more
Tenant
15th Apr 2016 (8 years ago)
A Sinclair
I would like to commend the excellent service provided by Chancellor's. In particular for the professional support provided by Kevin Franklin in managing the process of purchasing my new property. He ensured that there was prompt and effective communication ensuring the whole process was smooth and trouble free, what more could one ask for? I would also like to recommend the resident in house independent financial advisor Richard Power he was able to find the most cost effective finance pacakge tailored for my circumstance. I will definitely be using Chancellor's again in the future. ... Read more
Buyer
29th Dec 2015 (9 years ago)
J Gosnold
I used the Chesham branch of Chancellors earlier this year and found the service they offer to be of a very high quality. My main contact was Nick Richmond but when he was unavailable others were able to take my call and happy to assist.
They are extremely knowledgable about the local area and also very importantly - efficient at turning round actions with them and being tenacious when chasing others in the chain to ensure the transaction goes through as quickly and smoothly as possibly.
I feel Chancellors earned their commission in my experience with them so thanks very much guys and girls!
... Read more
5th Nov 2015 (9 years ago)
M Clarke
If you are buying or selling a property, there's only one estate agents to use and that is Chancellors Chesham.
I can't say enough nice things about them, particularly Nick Richmond. He is truly a jewel in their crown. At a time where selling a house can be stressful, Nick was tremendous and made the whole process much easier. Nick was always at the end of the phone whenever we needed it and would go above and beyond the call of duty to help and advise, with the professionalism, diligence and knowledge that befits someone at the top of his game. He is a real credit to the business and the industry as a whole.
Thanks Nick and the Chancellors team! ... Read more
Seller
18th Oct 2015 (9 years ago)