P barbara
Never looked back on our decision to list our house with Brown&Merry Chesham. The team has gone above and beyond ever since, with a special thank you to Anthony, squeezing in viewings to accommodate everyone's needs, and really taking the time to show our property to potential buyers, whilst at the same time having a pro-active outlook on finding our next dream home! The team is also very responsive and supportive in general!... Read more
Seller
30th Oct 2024 (11 weeks ago)
C Pavlou
Evie and the team were simply amazing! They made the whole purchase process very easy and got us to completion quickly. Thank you for everything it’s been a pleasure.... Read more
Buyer
25th Oct 2024 (12 weeks ago)
Offer made on our property chain formed searches and surveys pending.... Read more
Seller
14th Aug 2024 (22 weeks ago)
S Buckley
Super helpful!... Read more
13th Aug 2024 (22 weeks ago)
K Tripp
Good regular updates, honest opinions and achieved a sale that a rival company could not.... Read more
Seller
12th Jun 2024 (7 mo. ago)
S Gulubova
We used Brown & Merry's mortgage broker Apurva Patel from the onset of looking for a house, even though we viewed houses from different estate agents in the Chesham area. His explanations, recommendations and advice were thorough and highly relevant throughout the process. We ended up finding a house through a different company and Mr Patel remained focused on getting the work done timely and professionally. We would highly recommend him as a mortgage broker.... Read more
11th Jun 2024 (7 mo. ago)
T Patel
Apurva Patel has given best service... Read more
10th Jun 2024 (7 mo. ago)
S Elahi
We had a few viewing with Anthony around Chesham area as we're looking for a family home currently so far nothing has come across what we’re looking for.
Anthony has been really helpful and very friendly, he's genuinely eager to help whenever needed quick to reply/act and also just an all round good guy to deal with.... Read more
30th Apr 2024 (8 mo. ago)
L Thyer-jones
I spoke to Anthony regarding a house I wanted to view and he was incredibly warm and welcoming and put me at ease as this is my first home purchase.
At the viewing, he gave me time to take everything in before chatting about ideas and little secret things the house holds that I wouldn’t have found on a first viewing. He explained things about the boiler, why things were the way they are, the history of the area etc.
I am very much looking forward to the 2nd viewing ???????? thank you... Read more
Buyer
27th Apr 2024 (8 mo. ago)
A Montazeri
Loryn and her team are very helpful, frienly and professional. Excellent service.... Read more
25th Apr 2024 (8 mo. ago)
L Blum
After a delay in proceedings whilst waiting for probate (no fault of the agent) I received a call from John to introduce himself as the new branch manager, the service I received was first class. Thank you to both Anita & John for making a difficult process run smoothly.... Read more
17th Apr 2024 (8 mo. ago)
R Cox
Went into the Chesham branch earlier today to discuss the options of either renting or selling my property, I was initially met by Loryn who was extremely knowledgeable and helpful and gave me several informative tips for when it comes to renting. I then spoke to John who guided me through the sales process and gave me detailed insights into the local market.
Having gone into a couple of local offices over the last few days I must say this was bay far the most welcoming and knowledgeable and I will definitely be in touch when I come to make my move.
Thanks again.
Russell... Read more
12th Apr 2024 (9 mo. ago)
T Day
Since John Buckley took over at Brown and Merry in Chesham his service has been fantastic. He communicated with us regularly and made great efforts to get our house sale to completion!... Read more
Seller
3rd Apr 2024 (9 mo. ago)
L Storey
Great service & the staff are very helpful, highly recommended... Read more
15th Mar 2024 (10 mo. ago)
A Pole
Unprofessional and waste of time.
Called to book a viewing on a property, the agent talked us into getting a meeting with their mortgage advisor, Apurva Patel. Booked 2 meeting with him, both of them attended. He promised to send over DIP, properties that matched our criteria etc. At the end, after several email and calls...No DIP and no properties.
Waste of time. Avoid to do business with Apurva.... Read more
11th Mar 2024 (10 mo. ago)
C Constantine
I had the pleasure of working with Brown and Merry Estate Agents, and I must say that my experience was exceptional. Jake displayed a high level of professionalism by providing clear and concise explanations. I appreciate his punctuality, willingness to assist, and commitment to ensuring that future tenants will be completely satisfied with their choice!!
I must say, the service I received was exceptional, without a doubt deserving of a 5-star rating. I highly recommend it to anyone seeking top-notch assistance!... Read more
Tenant
11th Feb 2024 (11 mo. ago)
K Mccullough
Loryn was knowledgeable on all letting’s questions... Read more
Landlord
8th Feb 2024 (11 mo. ago)
S Fagan
Very good letting agents would definitely reuse.... Read more
Landlord
8th Feb 2024 (11 mo. ago)
C Craft
We were undecided whether to sell or let our property again. Loryn was very thorough explaining all the options and ensuring she found quality tenants. She was ably supported by Jake. Thank you for your help and support throughout. We now have new tenants ????... Read more
Landlord
8th Feb 2024 (11 mo. ago)
R Fernandes
Anthony is the best! We’re looking to purchase in Chesham and have done a few viewings with Anthony, who has always been friendly, punctual, knowledgeable, patient and a visionary with lots of great ideas and suggestions (if you’re looking to revamp the space). He comes with valuable experience, which sets him apart from other agents who we’ve worked with in the past. Truly wish we could do all our viewings with Anthony.... Read more
30th Jan 2024 (11 mo. ago)
R Burke
The energy in the branch is a little unwelcoming …… not a possible vibe .
I was told incorrect information about being able to get a mortgage on unity builds, by the senior sales negotiator and manager of the branch.
Incredible that they both were confident that it’s possible to get a 5% deposit mortgage as brown and Merry are part owned by skipton building society and they do these mortgages
However , I was just told the complete opposite by another member of their team in the office via email when I specifically followed up.
I’d say trust your own judgment when choosing your estate or letting agents when it comes to buying or selling … hope it helps... Read more
5th Jan 2024 (1 year ago)
T Beaven
We recently sold our house with Brown & Merry in Chesham, we were really pleased with Anthony’s attention to detail and personal approach. Anthony’s colleagues were also so wonderful, helpful and easy to work with. Thanks all!... Read more
Seller
23rd Dec 2023 (1 year ago)
B Read
Very good dealing with company, Anthony was a great help and would def recommend!... Read more
14th Dec 2023 (1 year ago)
P Schafer
A great letting agent. Quick to respond and Jake Tyler was most helpful through every step of the process. Highly recommended!... Read more
Landlord
20th Nov 2023 (1 year ago)
D Robb
I have just completed a house move and Jake from Brown and Merry Chesham was really great. His promptness eased the challenging process. i would pay particular praise on the clarity of his communications - always available for finer detail conversations - the pre and post lease services are excellent - I would not hesitate to use Jake and Brown and Merry again and would highly recommend them... Read more
Tenant
17th Nov 2023 (1 year ago)
G Adams
Very good communication and very professional, dealt with Anthony (Chesham) who was amazing, and went out of his way! Deff recommend ????????... Read more
19th Oct 2023 (1 year ago)
T Perera
Highly recommend this service ! Jake was very helpful and very informative in dealing with my query . He was very understanding of my situation and gave a lot of advice to me , even over a short phone call . Couldn’t recommend him more !... Read more
27th Sep 2023 (1 year ago)
A Bagree
Loryn and Jake at Brown and Merry estate Agents in Chesham are one of the most professional letting agents we have come across.
Their attitude and consideration was outstanding. The way they helped us through the delays we experienced in getting the property ready for our new tenants was very professional and we would recommend them to any would be landlords... Read more
Landlord
2nd Aug 2023 (1 year ago)
B holt
Brown and merry have a total gem in jake from the rentals dept. What a refreshing change to deal with an empathic human that is not only able to listen but to action and do it all with professionalism and class. He will go far and so will brown and merrys reputation because of him. Cannot recommend him highly enough.... Read more
Tenant
2nd Aug 2023 (1 year ago)
N Bell-berry
Great service and very helpful staff. Loryn was great at communication all throughout the process. Would recommend to all.... Read more
1st Aug 2023 (1 year ago)
K (KirstenIsServedOnIce)
Loryn makes the rental process stress free... Read more
1st Aug 2023 (1 year ago)
Shakey
Recently just completed on renting in Chesham.
Jake was the agent that was supporting us in our search.
From the moment we met him, he was professional, honest and transparent. Really refreshing to see and he has literally answered every question we have had.
He also communicated effectively with the owners as the property was going through deep renovation. Jake made sure we were happy and answered any concerns we may have had.
Lovey to see an approach that isn’t just “about getting a deal”. He made sure his approach was human and honest. This swayed us to keep working with him and to trust him… and he delivered!!
Thanks once again.... Read more
Tenant
31st Jul 2023 (1 year ago)
A M
Loryn recently let my property for me, after meeting with several agents I felt confident in her hands, she found me a great new tenant quickly, organising work to be done during the time it was on the market so I didn’t have long with it empty! Thanks to Loryn and the whole team for all their help!... Read more
Landlord
26th Jul 2023 (1 year ago)
N Asse
I could not recommend James Gibson enough! What an outstanding mortgage advisor he has been! He is a Godsend who was tactfully recommended by Charmaine at a time when my husband and I were suffering from mortgage broker fatigue!
Our application turned out to be more complex and drawn- out than we expected. However, James’ patience, determination, expertise, professionalism and ever so positive attitude were instrumental in us obtaining a great mortgage offer.
After this major achievement, James went above and beyond his duty by liaising with the seller’s estate agent, solicitors and the mortgage provider in what was still a very stressful process for us. I can say without exaggeration that his kind involvement and support helped to bring the purchase of our first home to completion. We owe him a great deal and are so pleased to know that we will be able to rely on him in the future.
Thank you James and Charmaine!
Well done to the team at the Chesham Branch?.... Read more
Buyer
26th Apr 2023 (1 year ago)
S Fagan
I wanted to express my appreciation for the excellent service provided by Loryn during the process of letting out my flat. From the initial consultation to the final paperwork, every step of the way was handled with professionalism, efficiency, and a friendly demeanour.
I was impressed by Loryns level of communication and the way in which she kept me informed throughout the process.
Overall, I would highly recommend using Loryn to anyone looking to let out their property. Your expertise, professionalism, and dedication to customer service was truly exceptional, thank you again!... Read more
Landlord
21st Apr 2023 (1 year ago)
R Carroll
Dealt with Loryn at Brown and Merry a handful of times now and will always go back due to her impeccable service and knowledge of letting’s. She is by far the most reasonable agent i have dealt with! Cannot highly recommend her enough for letting out my properties!... Read more
Landlord
21st Apr 2023 (1 year ago)
S Urry
Finally have completed the sale of my property in Chesham. It was a roller coaster of almost there, but this year was the year obviously.
Charmaine has been superb in steering things along the way and it has been a supportive and superbly helpful throughout the process, a great communicator and always available or would call straight back.
This sale took 12 weeks to the day almost from offer to completion (could have been 8 but you know... Solicitors...) and I am very pleased to be able to tie the ends up and move forward.
Thanks to Perry, Anita and Charmaine with the support of the rest of the office.
Highly recommended if you are thinking of selling!... Read more
Seller
6th Apr 2023 (1 year ago)
A ryall
Moved into a rental in Chesham using Briwn & Merry. All in all, we moved in 2 and a half weeks after having first seen the property advertised - so service offered was fast. Jake and Loryn were always all fans to take calls & answer queries. Would definitely use Brown & Merry again!... Read more
Tenant
26th Mar 2023 (1 year ago)
I O’Donoghue
Hi all @ B & M , just a big thanks to Loryn Paul for her help with my Church St. property. A delightful young lady , most helpful . Highly recommended. Ian O'Donoghue.... Read more
9th Mar 2023 (1 year ago)
T dale
Loryn has helped me no end, made the process of finding my house alot easier than expected, having someone to talk to after 6pm to make it happen was a massive help thank you... Read more
14th Feb 2023 (1 year ago)
A Marcus
Loryn is a person and a super negotiator. I would highly recommend her. Super! Best, Alan... Read more
13th Feb 2023 (1 year ago)
E Sylvanus
Recently dealt with Loryn who has been helping us find a home with such short notice and she has been amazing! So efficient and easy to communicate with, nothing but professional - couldn’t recommend her enough!... Read more
9th Feb 2023 (1 year ago)
P S
Would like to Thank James from Chesham branch for helping me out with the Mortgage. Came across him by complete accident and having other brokers before with different deals but he has stood out by a country mile. He was really on it, no hanging about and the deal was the best I could find. He has helped me with the estate agents and solicitors which made the process a lot less stressful.
Thanks again!... Read more
5th Oct 2022 (2 years ago)
B Gayton
I am in the process of applying for a mortgage with Beth as my mortgage adviser. The process has been very smooth from initial meeting for the agreement in principle to sending off the mortgage application. Beth is very knowledgeable and easy to contact to book in an appointment with and has made the process very easy for someone as lazy as I am.
I would definitely use Beth again in the future and would also recommend to others.... Read more
26th Sep 2022 (2 years ago)
Lewis and Amour were excellent whilst going through the process of renting. They were patient and always looking to help. Any questions I had were answered thoroughly and quickly. Would highly recommend!... Read more
Tenant
23rd Sep 2022 (2 years ago)
Nice people, but they needed to be prompted to do things and the communication was frustratingly poor. We often had to wait days to get feedback after a viewing which was nerve-wracking. They also booked in viewings without asking us even after we asked them not to do this.... Read more
Seller
22nd Sep 2022 (2 years ago)
H Morgan
We are currently using Beth for our mortgage for our onward purchase through brown and merry and from the beginning Beth has been super friendly and very informative along the way. Beth had always been quick to come back to us with any questions we have and get our mortgage application underway. Thank you so much Beth :) x... Read more
Buyer
31st Aug 2022 (2 years ago)
A Nolan
It was a bit of a rocky road letting my property with tenants pulling out a few days before they were due to move in, but Amour handled the whole situation professionally, calmly and with a great sense of humour and almost immediately found another tenant who has now moved in. I have been very impressed by the professional service Amour and the team provided and will definitely use Brown and Merry again.... Read more
Landlord
19th Aug 2022 (2 years ago)
H Caird
Brown & Merry have been fantastic through the whole process of selling our house, from valuation right through to completion. Special mention must go to Charmaine Vivian who worked tirelessly- from marketing the property to negotiating with our buyer to liaising with solicitors. Charmaine's professionalism, organisation and tenacity kept the whole thing moving forwards, and her kindness and support kept us sane in the process. Can't recommend Brown & Merry, and in particular Charmaine highly enough. Thankyou.... Read more
Seller
11th Aug 2022 (2 years ago)
M E
We are currently in the process of selling and buying a home at the same time for the first time which is of course a very stressful process, but with Brown and Merry, specifically Beth Stanbridge our mortgage advisor, we feel a lot more confident and supported in the process and heavily rely on her knowledge and expertise. She's very patient (lucky for us!) and always comes back in a timely and effective manner. Definitely recommend!!... Read more
Seller
9th Aug 2022 (2 years ago)
G Gibbs
This office has shown nothing but a lack of care and consideration for both landlord and tenant. Their communication is appalling. We had a rough experience with check in. Check out was a mess and to top things off 2 months after asking them to release the deposit to the tenants they still have not done so. The lack of professionalism has caused so much unnecessary stress for both my husband and I as well as the tenants. Awful experience.... Read more
Landlord
4th Aug 2022 (2 years ago)
S Taylor
We're currently purchasing a property through Brown & Merry and have secured a mortgage through their broker, Beth Stanbridge. Beth has been very approachable, supportive, and knowledgeable throughout the process; so much so we parted ways with our previous broker as it was clear Beth was superior. I would highly recommend using Beth Stanbridge to anyone considering purchasing a property through Brown & Merry!... Read more
Buyer
4th Aug 2022 (2 years ago)
A ROGER-MARSANNE
Originally I really appreciated the team there. They did what they could very quickly to get me a flat. Good bargain and helpful but when you finish your contract… you’re alone and you end up finishing the mess yourself directly with the landlord. They need to improve on this point. The customer need to be accompanied from the beginning to the end… don’t forget that.... Read more
Tenant
13th Jul 2022 (2 years ago)
T Beck
Couldn't be more delighted with the service from Brown and Merry Chesham from start to finish. Charmaine's enthusiasm towards our property drove an early sale and the whole team managed the after offer process with such professionalism. Perry and his team are superb and we could not recommend them more highly.... Read more
5th Jul 2022 (2 years ago)
A Adams
We have recently sold and purchased through Brown & Merry Chesham and cannot recommend them enough. Perry and Charmaine were on hand to help with any questions we had throughout the process, and helped to ensure the process went as smoothly as possible. They were always there to communicate between ourselves and our buyer/vendor up until completion, even helping with any questions we still had after completion.... Read more
4th Jul 2022 (2 years ago)
H Mead
One of the best experiences I've had while looking for a house. Charmaine was extremely knowledgeable and I highly recommend her. Thank you for all your help... Read more
29th Jun 2022 (2 years ago)
J zilles
Helpful and friendly... Read more
16th Jun 2022 (2 years ago)
F Thomson
I had a great experience renting a property with Brown & Merry, Chesham. Amour was very responsive and helpful during the whole process, which was on quite a short timeline. It was definitely the least stressful renting experience I've had so far :)... Read more
Tenant
3rd May 2022 (2 years ago)
J W
Brown and merry gave me excellent service and filled me with confidence when I made my initial enquiry.
I was informed that they would have access to a tenanted flat the following week, so I called back to arrange a viewing.
When I called back, I asked if I could see the flat that they previously told me they would have access too.
I was startled when a member of staff informed me that they didn’t tell me that they would have access the following week. I recognised his voice, and it was the same man.
Instead of delivering good customer service, I was abruptly told contradicting information
I would have appreciated a good customer service response of: ‘we were expecting the keys this week, but unfortunately we still can’t gain access, I apologise this has changed, but we will update you as soon as we can gain access, would this be ok with you?’
I will not be using brown and merry again, and I have deliberately not viewed properties which would be an interst to me as I don’t want to increase their companies profits due to turbulent customer service.
Potters and ford, frosts and chancellors have given me great responses and honesty all the way through.
I have also informed my family that I would not use this agent.
Maybe customer service training is needed for bad news, as I’m sure the rest of their processes are smooth.... Read more
17th Apr 2022 (2 years ago)
S Sangster
Amour and Charmane were a pleasure to deal with ????... Read more
9th Apr 2022 (2 years ago)
J Holden
Selling a house for the first time, and particularly as I was doing it under a Lasting Power of Attorney and don't live locally, was a daunting prospect. The initial appointment with James Beasant was the best we had by a mile and there was no doubt about choosing Brown & Merry. The sale got quite messy due to problems on the buyers' side, but James and his team persisted, in tandem with our solicitor, and got it over the line at full asking price. I can't thank them enough.... Read more
Seller
21st Mar 2022 (2 years ago)
C Phillips
Brown and Merry were very helpful and professional throughout my stressful flat sale and I cant recommend them highly enough. Perry, Chris and Charmaine all treated my persistent chasing and stressed outbursts with calmness and patience. Thank you very much!... Read more
Seller
25th Feb 2022 (2 years ago)
A Sadiku
Charmaine has been a fantastic agent! Great communication and negotiation skills highly recommend!... Read more
17th Feb 2022 (2 years ago)
F Martin
Avoid at all costs.... Read more
17th Dec 2021 (3 years ago)
E Musk
As a First Time Buyer I found the prospect of the purchasing process a little daunting but this couldn't have been any further from the truth with Brown & Merry. The process of buying a property is never going to be stress-free however from first communication with Zebby and the initial viewing (and consequently receiving feedback to all my queries very promptly) to weekly check-ins through the sale process from James and constant assistance and help from offer to completion I really couldn't have asked for more and recommend them highly. Thanks again Brown & Merry team.... Read more
Buyer
9th Nov 2021 (3 years ago)
A Joginapelli
Great service provided by Amour from initial letting equity to until moved in.... Read more
Landlord
23rd Oct 2021 (3 years ago)
C House
Professional & Friendly Service, We recently bought a house through Brown & Merry and James The branch manager was excellent in keeping us up to date, and I am pretty sure if it was not for him we would not of been able to purchase the house, Thank you very much James!... Read more
Buyer
2nd Oct 2021 (3 years ago)
S Hanvey
Our Mortgage consultant Beth has been fantastic, so helpful with explaining everything thoroughly, very responsive to emails or chasing up information and professional. Thank you Beth!... Read more
21st Jul 2021 (3 years ago)
G Price
Never used this estate agent... Read more
13th Jun 2021 (3 years ago)
J tilbury
Good friendly staff... Read more
8th Jun 2021 (3 years ago)
B Gillbee
Beth Stanbridge helped us with our morgtage. I would definitely recommend her.... Read more
17th May 2021 (3 years ago)
J Bailey
Beth was very helpful throughout the mortgage application process, explaining all the costs and finding the deal that worked best for me.
Also clear with all the documents I needed so there was no need to chase anything up after and was all very seamless.... Read more
15th Apr 2021 (3 years ago)
Z Academy
Amour has been fantastic in finding us a new home. Communication has been great and the whole process has been affective, easy and professional.... Read more
Tenant
7th Apr 2021 (3 years ago)
E Swan
Brilliant service, very helpful and friendly. Amour had been great during the whole process and was quick to respond to any questions or quires I had.... Read more
29th Mar 2021 (3 years ago)
P stewart
Bought two properties and had them tenanted through the Chesham office. Worked with Alba and James. Excellent service, very professional, solution conscious and patient. Would recommend their services 100%.... Read more
Buyer
27th Mar 2021 (3 years ago)
L Wells
Working with Beth Stanbridge to process my mortgage has been a real pleasure, she has been extremely helpful with getting my mortgage pushed through quickly and efficiently. I have had no trouble contacting Beth with any questions or queries, I will continue to recommend Beth to friends and family when looking for a mortgage adviser.... Read more
24th Mar 2021 (3 years ago)
B Burch
Brown and Merry have been so helpful, particularly our mortgage advisor, Beth Stanbridge. After shopping around it was no question, she was the most on the ball mortgage advisor we spoke to, and so we chose to go with her, and we haven't looked back! Especially as a first time buyer, we felt a bit like we didn't know what we were doing, but any questions we've had Beth has been able to answer clearly and quickly for us, and I have felt as if we've been in safe hands throughout. She is an asset to Brown and Merry and I am just thankful we came across Brown and Merry and Beth when we did! Couldn't recommend more.... Read more
Buyer
16th Mar 2021 (3 years ago)
R Falla
James and the team at the Chesham branch have been absolutely amazing throughout the sale of my mum's house. Being elderly, it could have been a very difficult process for herespecially during C-19 times, but they went above and beyond any expectations. There were regular emails and phone calls to keep us up to date and make sure we were doing ok, they responded swiftly to any communication and were extremely patient and friendly throughout. A thank you doesn't stress enough how extremely greatful we are for all their hard work, support and kindness. Huge thanks to them all!!... Read more
Seller
26th Feb 2021 (3 years ago)
S L
Alba and Amour provide an excellent service for letting They are professional, pro-active, friendly and have shown genuine care and concern to both me as the landlord and to my tenants. They have quickly re-let my property and have gone out of their way to manage the practicalities to ensure a smooth transition. I highly recommend Brown and Merry.... Read more
Landlord
25th Feb 2021 (3 years ago)
J Gannon
Getting mortgage advice from Beth Stanbridge was a real pleasure. Beth is very professional as well as being warm with a good sense of humour. With Covid-19 restrictions, our conversation was over the phone while Beth shared her screen. This made the whole process very transparent and Beth guided me through it in a clear, accessible way. It was great customer service and left me with a very positive impression of Brown and Merry. Based on my experience with Beth, I would definitely recommend saying yes when you get offered the opportunity to use their mortgage service.... Read more
17th Feb 2021 (3 years ago)
F Boucher
Alba did an excellent job in helping us find a great new tenant for our property in Chesham. She powered-through the process and left the incumbent agency watching… Her responsiveness and passion have been exemplary and based on this experience, we would certainly recommend Brown & Merry.... Read more
Landlord
14th Feb 2021 (3 years ago)
We were accommodated by 2 lovely agents Alba and Amour. We have a comfortable and easy flow experience Throughout our stay in the property we were letting. Both of them were very accommodating, friendly and polite. Brown and merry also responses to our concerns promptly although we had only little issues with the property. When we were about to leave and move somewhere else due to job relocation we were kindly helped by amour and alba ensuring that it will be easy for us and have tried their best in any way they can help.
I highly recommend brown and merry letting agent especially in Chesham as they are very helpful and most of the properties they have shown us are of god standard especially the one we had. Thank you so much... Read more
Tenant
13th Feb 2021 (3 years ago)
O Mackin
The lettings team were great to deal with, responses were prompt and the process from deciding to rent a property to a tenant moving in was smooth and efficient.... Read more
Landlord
26th Jan 2021 (3 years ago)
M 84
Whilst searching for our first property to buy, Charmaine proved to be a wonderfully professional and friendly point of contact. Her welcoming nature and proactive attitude left us feeling positive and not forgotten in the slightest. Can't fault her in the slightest - couldn't speak highly enough of her in truth!
Michael... Read more
Buyer
7th Jan 2021 (4 years ago)
A Balogh
My partner and I cannot thank Amour enough for helping us find and start renting our first beautiful home. Our whole experience with this agency has been excellent from start to finish. We are extremely thankful.... Read more
Tenant
22nd Dec 2020 (4 years ago)
H England
Alba was friendly and very helpful during my relocation. She was able to answer any of my questions and did so promptly.... Read more
6th Dec 2020 (4 years ago)
J Alder
I cannot thank Beth Stanbridge enough for her expertise, patience, perseverance and sense of humour whilst guiding us through what turned out to be a complicated and challenging mortgage process. I would thoroughly recommend her to anyone, she is a credit to her company and I hope she gets the recognition she deserves.... Read more
24th Nov 2020 (4 years ago)
R Paul
Alba Alia her service is excellent hands up. She’s always with you step by step and goes beyond to make sure your satisfied with her service. I wouldn’t use an other agent. She’s 10 star ??. Thanks Ricky... Read more
23rd Nov 2020 (4 years ago)
S Bruce
Brilliant service, James, Rayyan and Charmaine were all wonderful and helped me secure the right price for my house. Would definitely use again!... Read more
Seller
21st Nov 2020 (4 years ago)
R Hanson
During our house move process, we encountered a lot of stumbling blocks and pushbacks and particularly as first time buyers we required some guidance through the process. Brown & Merry (and particularly James) were outstanding at dealing with our queries, our frustrations and our concerns as quickly as possible with a genuine understanding of how best to help us and keep us informed. Without James the process may still be ongoing now! Thank you so much!... Read more
Buyer
13th Nov 2020 (4 years ago)
A Hinks
Beth Stanbridge provided outstanding service when helping us apply for and secure a mortgage. She went over and above to help us process documents in good time, even offering to come into the office on her days off to assist us, which was beyond generous of her. She had great patience and skill in explaining mortgage details and insurance options to us. We would not have been in the position to move quickly on our dream house were it not for Beth's hard work.... Read more
Buyer
11th Nov 2020 (4 years ago)
M Ramm
Charmaine took myself and my partner through what felt like a tour of chesham. She took a lot of time out of her day to help us find the house we wanted. Couldn’t say a bad word about her professionalism and friendliness.
After dealing with all the paper work the lovely Beth guided us and helped with all of the jargon, without her we would have been completely lost.
What a lovely team you have at Brown and Merry... Read more
Buyer
6th Nov 2020 (4 years ago)
L Leondiou
Rayyan has been great to work with. He's provided us with a lot of knowledge about the area and got us in to see some great properties. Cheers mate.... Read more
27th Oct 2020 (4 years ago)
J.Duka
Huge thanks to Alba and Amour for finding a good quality tenant so quickly! The communication and general level of service were impeccable.... Read more
Landlord
25th Oct 2020 (4 years ago)
I Mitchell
I am looking at a quite specific range of properties within Chesham and I am quite demanding! I dealt with Charmaine via the phone and we identified a few properties, I then cancelled two from my list but Charmaine, undeterred, found another property for me to see. Unfortunately neither property suited my requirements. I spoke with her subsequently and Charmaine remains determined to help, a true professional - thank you!... Read more
19th Oct 2020 (4 years ago)
M D
Alba has been very professional and helpful in managing my buy to let properties. Even more noteworthy during the difficult period of lockdown.... Read more
Landlord
16th Oct 2020 (4 years ago)
A Livery
Very happy with the letting of the Barn Conversion with Alba at Brown and Merry at Chesham. Can highly recommend !... Read more
Landlord
13th Oct 2020 (4 years ago)
M Andrew
We have used Brown and Merry as our letting agent in Chesham for a number of years. They have found suitable tenants and organised a few repairs. They offer good value and we have been very happy with their services.... Read more
Landlord
12th Oct 2020 (4 years ago)
S Gill
Alba has consistently provided me with excellent service.
She is always professional and helpful.... Read more
12th Oct 2020 (4 years ago)
H Ozan
Fantastic company,would absolutely recommend anybody wanting to rent their property to use them. A huge thank you to Alba Alia and Amour who has been fantastic and kept me updated on a regular basis throughout renting both of my propertIes. They always answered or returned my calls. Although I was out of the country through out the rental process. Alba and her team made sure all went smoothly.... Read more
Landlord
10th Oct 2020 (4 years ago)
C Harris
I have used the Brown and Merry letting service for a number of years and would confidently recommend them - they are dynamic , focussed and results orientated . Alba is great and does an excellent job . I would not hesitate to recommend them... Read more
Landlord
10th Oct 2020 (4 years ago)
N Hill
I let my cottage using the tenant finding service where B&M managed the viewings, contracts and setting up the deposit. It was good value for money, and staff were readily available.... Read more
Landlord
10th Oct 2020 (4 years ago)
C Hemans
I had a great experience with Brown and Merry, namely Amour.
He was extremely helpful, professional and available to help with all my queries.
Thank you Amour, you made my move much more easier (and less stressful) than I expected.!... Read more
28th Sep 2020 (4 years ago)
T Khan
Charmaine Vivian has been an inspiration! Unlike most Estate Agents we have experienced in our search thus far, her passion for the job has really helped to lift the properties that she has shown us around. She also stays enthusiastic and is proactive at helping to find the right home. She is a real credit to her profession.... Read more
24th Sep 2020 (4 years ago)
J Gillen
Renting with Brown and Merry was one of the easiest moves I’ve had, largely down to my excellent experience with lettings agent, Amour. Diligent and professional in all aspects, Amour was great at communicating and really accommodating to my subjective circumstances.
Going above and beyond to secure me the perfect property (in my limited time frame) whilst ensuring both mine and the landlords requirements/needs were met. Having met with numerous estate agents from other companies, Amour from Brown and Merry was by far the most professional and knowledgeable in his field, taking the time to listen to my wants, and providing carefully selected (and realistic) options/advice based on that. I would highly recommend!... Read more
Tenant
15th Sep 2020 (4 years ago)
L Ross
My partner and I had signed up with the majority of the estate agents in the Amersham and Chesham area looking for one bed and two bed flats however we weren't having a lot of luck.
What was different about our experience with Amour at Brown and Merry, was how he approached us a regular people to quickly build a rapport, focused on our expectations, and didn't sugar coat properties that we weren't interested in just to pick up a quick sale!
A lot of estate agents we worked with were professional, sure, but none were as welcoming and personable as Amour, and ultimately he found us a great flat to live in! Cheers Amour!... Read more
Tenant
9th Jul 2020 (4 years ago)
A Butti
We had an amazing experience when renting a property. Amour was amazing and supportive during the process even in this uncertain period. He was very helpful and understanding, and replied to our queries very promptly. Thank you so much once again for all your help in finding our house! I would without any hesitation recommend Amour and his company as Agent for your next move.... Read more
Tenant
10th Jun 2020 (4 years ago)
D Briggs
We sold our house through Brown & Merry and they have been a pleasure to work with. Charmaine especially has been great, as she has always been easily contactable and diligent.... Read more
Seller
19th Mar 2020 (4 years ago)
M Berntzen
Alba at Brown & Merry in Chesham has just helped us find and secure the perfect property for us to rent even though we were abroad during the process. She was super professional, friendly, efficient and pragmatic throughout and we could not have down it without her. Top service - I would highly recommend both Alba and Brown & Merry.... Read more
Tenant
2nd Mar 2020 (4 years ago)
J Smith
Brown and Merry Chesham sold our house super-fast and with no problems. They beat our asking price too! They're a lovely team and do a great job. Recommend.
Special thanks to Charmaine and to Zebe. You guys are absolute stars. Thanks guys!... Read more
Seller
14th Feb 2020 (4 years ago)
S Tahir
Having arrived in a country where we know no one and nothing about how things work, feeling lost and even afraid most of the times, stepping through the door of the Brown & Merry Chesham Office was one of the luckiest moments of my life. The whole team was very friendly and comforting, especially Alba and Charmaine went out of their ways to show me a lot of good properties. I feel like this is the beginning of a long-lasting relationship.... Read more
14th Feb 2020 (4 years ago)
L Strauss
Nightmare. The guy whom I dealt with initially unfortunately left. Over a year and they managed not to sell my house, they are rude and unhelpful.... Read more
Seller
27th Jan 2020 (4 years ago)
V Trivedi
From my first phone call until now, I have received nothing but professionalism by the guys at Brown and Merry. Zebby and Charmaine were always prompt to viewings. They advised me and have guided me through the stresses of buying my first home. I cannot thank them enough.... Read more
Buyer
15th Jan 2020 (5 years ago)
T Windfall
I had the pleasure of dealing with Rayyan and the team at the Chesham office. The team made sure I was kept up to date with at all times. I would highly recommend using Brown & Merry.... Read more
15th Jan 2020 (5 years ago)
T Christie
Very poor letting service, charged me for a check in inventory which wasn't provided to me until 6 months into the tenancy (void). Have taken more than a month to release deposit which has been agreed by all parties to be released.... Read more
Landlord
11th Dec 2019 (5 years ago)
S Yal
This company is job only cheat people ,i rent it flat from them i had lots of problem from them after you sign contract and give your money they wont help you for anthing. i tried to get my deposit nearly 3 month my lanlord is confirm everything, still they dont want give my deposit back to me... Read more
Tenant
3rd Nov 2019 (5 years ago)
S Blue
Lovely staff but nothing went ahead because they never sent me follow up emails with more information... Read more
1st Oct 2019 (5 years ago)
D cristina
I had a very good experience with them when Megan was working there. After she left everything was a desaster. 2 months waiting for the deposit, after they email me they will give it in 10 days, they still didn’t. I will not rent anymore with them.... Read more
Tenant
6th Jul 2019 (5 years ago)
M Ross
A very professional and friendly team they kept me up to date with the purchase of my bungalow and when i registered were able to show me properties the next day i would recommend them thanks to Charmaine.... Read more
Buyer
25th May 2019 (5 years ago)
J Geffner
Avoid at all costs. We have rented properties with estate agents before but never had a bad experience until Brown & Merry.
They were extremely evasive and deceitful throughout the tenancy. Most importantly, they worked with the landlord in a direct and obvious attempt to cheat us out of our bond (worth over £1000). Fortunately we had extensive evidence of their dishonesty and won our dispute with them via the Tenancy Deposit Scheme. We received virtually the entire amount back, but this took many months and a great deal of time.
Everything changes once you have signed on the dotted line with these people. Don't make the same mistake we made - stay away from Brown & Merry when looking at rentals in the area.
We are in the process of reporting them to the appropriate authorities.... Read more
Tenant
17th Apr 2019 (5 years ago)
G Aitken-Davies
I was really impressed by this estate agents. Appointments to view were arranged promptly and I was advised of the arrangements by text. Charmaine who showed me around was efficient and extremely helpful. Its always useful to have someone gently showing you the attributes of a property as well as listening to how it might work for you. She also gave me some good advice on how to get a feel for the area itself. Thank you.... Read more
11th Apr 2019 (5 years ago)
N Zubel
Very happy with the help we got from the whole team. We also used Ben as a morgatge broker and were extremely pleased with him. Everyone made our process of buying a first property so simple! Thank you :-)... Read more
Buyer
28th Mar 2019 (5 years ago)
C Harrison
I've spoken to Megan about possibly renting a property and she gave me great advice!!! She made it sound so easy! Thank you Megan!... Read more
28th Mar 2019 (5 years ago)
S Trueman
Megan was excellent in all our dealings over our purchase.... Read more
Buyer
28th Mar 2019 (5 years ago)
K Trueman
Brown and Merry come highly recommended for all Sales and Lettings. Megan Avery is very professional, she has made my life totally stress free with the letting and then the sale of my property. 5 Stars and more.... Read more
Seller
28th Mar 2019 (5 years ago)
C Howells
Recently had a Valuation with Tom. Found him extremely transparent and informative. Also loved visiting the branch as everyone is so friendly and helpful. When we sell I will definitely be in touch with him and the team again. Cannot rate them highly enough!!... Read more
28th Mar 2019 (5 years ago)
M db
Great service, in particular Louisa was very helpful and i would highly recommend!... Read more
13th Mar 2019 (5 years ago)
J Mackinnon
I recently rented a new property through Megan Avery at Brown and Merry in Chesham and found her extremley helpful, approachable and informative. I would highly reccomend her service for anyone who is looking to rent a new property.... Read more
Tenant
12th Mar 2019 (5 years ago)
S Walker
Sean provided a very good service in our house purchase and arranged for us to view the property a number of times so we could make a decision. Ben provided clear mortgage advice and was always available to answer any questions I had... Read more
Buyer
6th Mar 2019 (5 years ago)
A Gomm
Megan and Louisa found tenants for our house very swiftly. They gave sound advice and were very pleasant to work with.... Read more
Landlord
4th Mar 2019 (5 years ago)
B Fulcher
Brown and Merry (Sean in particular) did an excellent job selling the house for me that they had previously been the letting agent for. All done in good time. Thanks... Read more
Seller
26th Feb 2019 (5 years ago)
M Pinti
Megan and Louisa help us a lot to find a new property. Thanks a lot. You2 are the best.... Read more
26th Feb 2019 (5 years ago)
S Seddon
Excellent service from Brown and Merry . A realistic appraisal of the current market conditions and therefore price by Tom Porter enabled a quick sale of our house at a very quiet time of year ( over Xmas ) . The Estate Agent has great outreach so that our house was marketed in front of a large audience . Really great that Tom didn’t just rely on Right Move ( as some estate agents seem to do ) to sell the property and used all the tools at his disposal . Communication between us was good , and accurate all through the process and I have to say , I’ve bought and sold a few houses over the years , but this experience was the smoothest . Well done to Tom and all the team at Brown and Merry . I would highly recommend this Estate Agent !... Read more
Seller
26th Feb 2019 (5 years ago)
S Holland
I used Ben as my mortgage broker as a first time buyer and he was absolutely amazing. Went above and beyond. Didn't just sort out my mortgage but explained the whole house buying process to me. Always responded to emails really quickly. Wouldn't hesitate to recommend.... Read more
Buyer
25th Feb 2019 (5 years ago)
K Young
Although my move was not straightforward, all the staff at Brown and Merry were supportive and persistent in helping me get to where I needed to be.
Their advise and support was just what you need as a first time buyer with a million questions... Read more
Buyer
12th Feb 2019 (5 years ago)
L Wheatley
Pretty simple process, Megan and Louisa were excellent, and I've got myself a nice home, especially as we had to turn this round with a very short deadline... Read more
7th Feb 2019 (5 years ago)
C Controls
On a very short timescale and with a challenge to make everything habitable, Brown & Merry performed admirably. They listened to and dealt with our needs and requirements. Special Thanks to Louisa & Megan. !!... Read more
4th Feb 2019 (5 years ago)
H Vadlapati
Thank you very Much Ben :-) I have used Brown and Merry for my Mortgage requirements. For a first time buyer like me, Ben Smith and his team were was fabulous in suggesting and getting all the assistance required and got a very good deal inspite of not having a very long credit history in the UK. Always approachable and highly knowledgeable and will definitely use their services if needed in future and would highly recommend would any one wants to use their services.... Read more
14th Dec 2018 (6 years ago)
R Mungur
I have recently purchase a flat through Brown & Merry and the service was just brilliant. I just want to say a massive thanks to Sean and Ben who both worked hard to make the purchase possible. They have been very patient and answered all my queries, emails and phone call all the time. After a bit of bump during the process, Ben also help massively to speed up the process. I will definitely recommend this estate agent and use the service of Ben to apply for a mortgage. Many thanks guys.... Read more
Buyer
12th Dec 2018 (6 years ago)
R Miller
I would thoroughly recommend the Lettings team at Brown & Merry in Chesham. Louisa and Megan really went the extra mile for us and were extremely professional throughout. Thank you so much for making the process of moving house as stress free as possible!... Read more
Tenant
11th Dec 2018 (6 years ago)
B Prabaharan
Recently sold my flat in Chesham with Brown & Merry, I am very pleased the way Sean and team handled the sale. Sean is very polite, calm and professional. Thank you Sean and team for your hard work to sell my flat. Very much appreciated the way you have dealt with solicitors.... Read more
Seller
4th Dec 2018 (6 years ago)
R Leith
I've been very happy with the service I've received over the past few months from Brown and Merry. I was mildly skeptical of all the high reviews, however, Sean and Ben have been brilliant; going far and beyond expectations. If you're looking for Estate Agents in the Chesham area make this your first call. Sean was very approachable and helpful, always prompt and honest. Ben was a mortgage wizard, making everything relatively easy and seamless. Definitely keep your options open and have a chat with him.... Read more
3rd Dec 2018 (6 years ago)
S Platt
Fantastic service in relation to the property we are buying through the Chesham office. Tom and Sean are always available and have been very proactive pushing the sale along. Ben has also been great helping us sort our mortgage and building insurance. Top guys and a pleasure to buy through them.... Read more
Buyer
30th Nov 2018 (6 years ago)
L Marshall
Brilliant! Excellent and incredibly efficient staff that helped me move into my dream house in less than a week!
Thank you so much. Would highly recommend.... Read more
Buyer
30th Nov 2018 (6 years ago)
A fasoranti
Very professional staff that as made my experience worry free, highly recommended.... Read more
28th Nov 2018 (6 years ago)
J Davison
Tom, we were totally delighted with the professionalism and personal service provided by you and your team during our recent house purchase. We would thoroughly recommend Brown and Merry Chesham as the go to estate agent to sell your home. Many thanks especially to you Tom for going out of your way to support us through a tricky sale. Don’t know what we would have done without you!... Read more
Seller
28th Nov 2018 (6 years ago)
I Xanthoudakis
Brown & Merry were extremely professional, friendly and responsive when purchasing my house. They made what is a stressful process less so.
I would highly recommend them! Iris... Read more
Buyer
19th Nov 2018 (6 years ago)
M Saidi
Really great experience with Brown & Merry and especially a big thanks to Ben and Sean who worked hard on our property purchase. Highly recommended!... Read more
Buyer
31st Oct 2018 (6 years ago)
M Bond
Megan Avery - Letting Manager was particularly helpful in helping to find me a place to Let, I will be sure to use her again in the future as she is a source of knowledge and made the process smooth and easy.
Many thanks, Michael... Read more
Landlord
31st Oct 2018 (6 years ago)
M Grinevicius
Megan was very professional, friendly and has helped us to find a place to rent and move in quickly. Great service, thank you.... Read more
Tenant
30th Oct 2018 (6 years ago)
I PRISECARU
A big mention for Brown and Merry, Top staff estate agents , prompt and professional service! Gladly recommend!... Read more
23rd Oct 2018 (6 years ago)
P eli
It was very easy to move in a new flat with Brown & Merry. The process was quite rapid and smooth, the whole staff, especially letting manager Megan was so helpful and friendly.
I would highly recommend Brown & Merry!... Read more
Tenant
14th Oct 2018 (6 years ago)
C harris
I use Brown and Merry for lettings and I have founfd their service first class - the lettings manager Megan understands the concept of customer service and keeps me informed as they search for and find new tenants - the whole process is painless and they find tenants in a very short time - they complete all the paperwork , inventories etc very efficiently: I would recommend them highly... Read more
Landlord
5th Oct 2018 (6 years ago)
G Hyland
Great experience with Brown & Merry with the purchase of our first home, as first time buyers we were very confused by the whole process but we were guided through everything by Ben & Sean very well! Thanks guys!... Read more
Buyer
23rd Jul 2018 (6 years ago)
D Boldt
I would like to thank Liam Heaver for his recent help. He showed us around a couple of properties, one of which I have subsequently rented. I would like to thank him for all his effort in making the move as smooth and simple as possible... Read more
Tenant
27th Jun 2018 (6 years ago)
M tillott
I want to share my appreciation of the work done by Megan and Liam managing my rental property. Thanks to both of you for your hard work and professionalism.... Read more
Landlord
2nd Jun 2018 (6 years ago)
G Sorrell
I would like to thank Liam Heaver for his recent help when we called into Brown and Merry to see what properties they had to let in Chesham. He showed us around a couple of properties there and then, one of which I have subsequently rented. I would also like to thank him and Megan Avery for their subsequent assistance post viewing.... Read more
Tenant
1st Jun 2018 (6 years ago)
A Stone
Having just exchanged contracts on our next & forever home we would like to thank Brown & Merry, especially "Sean Delaney" for his incredible knowledge & expertise of the local property market & his ability to solve problems, vital in buying & selling your property especially the ability to chase up solicitors ???? Also a special mention for Ben Smith who was also very knowledgeable & helpful.
We have no hesitation in recommending Brown & Merry.
AL & Lyn Stone... Read more
Seller
30th May 2018 (6 years ago)
A Rai
B&M Chesham handled the purchase of my property and were excellent. They were efficient, friendly, kept me fully updated. I would recommend them without hesitation.... Read more
Buyer
28th May 2018 (6 years ago)
D Greeves
Would like to give Ben Smith at the Chesham branch a mention for all his hard work and dedication to help us get our first home! He was very professional and very good at chasing our solicitor! Highly recommend, can not thank him enough... Read more
Buyer
10th May 2018 (6 years ago)
S Adda
A very friendly and proactive Estate Agency. We dealt mainly with Sean and Ben. When we first dealt with Ben, we found him to be very informative and transparent and helped us through the process as much as possible. We then dealt with Sean thereafter and he was always accessible to speak to and kept us updated every step of the way. Would highly recommend this Estate Agency for their professionalism and conduct!... Read more
3rd May 2018 (6 years ago)
C Pagett
Liam was very professional and guided us well around all of the properties I viewed. I would recommend Brown & Merry. Very professional.... Read more
23rd Apr 2018 (6 years ago)
L Mourounas
An extremely efficient, professional, and effective lettings team, who were readily available at all times of day, and provided an excellent, and friendly service.
Massive thanks to Liam and Megan for everything -- we love our new home!... Read more
Tenant
23rd Apr 2018 (6 years ago)
M Hindmarsh
I would like to say thank you to Liam at Brown and Merry Estate Agents in Chesham, for being so professional, kind and understanding. Liam is a true asset to the company. Even though I was experiencing challenges with a traffic on the day, Liam put me at ease even though he was under a very tight schedule already. Liam is a true professional. Very impressed.... Read more
23rd Apr 2018 (6 years ago)
P Ekanayake
We had a very pleasant experience in selling our house in Chesham with Brown and Merry. Sean was excellent in finding a buyer for us and supportive throughout the whole process. Everyone in the office were nice and helpful. I would highly reccommend Brown and Merry in Chesham.... Read more
Seller
9th Apr 2018 (6 years ago)
Tyler
Had a great experience being guided around properties with Liam Heaver recently. Very helpful and a great asset to a really good, reliable company.... Read more
7th Apr 2018 (6 years ago)
JustG
B&M Chesham handled the sale of my property and were excellent. They were efficient, friendly, kept me fully updated, and Sean worked tirelessly in getting us to exchange. I would recommend them without hesitation.... Read more
Seller
15th Mar 2018 (6 years ago)
K Holland
We recently completed the purchase of a house in Chesham. Tom, Sean & the whole team at the town's Brown and Merry office were professional, organised and efficient throughout. The service provided by Ben (the in-house Mortgage Consultant) was absolutely outstanding. All kept us informed & updated every step of the way, as well as offering some valuable guidance & advice.
We had a lot on our plate during the process as we were dealing with both illness and bereavement in the family at the same time...so having such an understanding, helpful & supportive team was invaluable as it took a lot of pressure off us in what was already a very difficult period. Essentially, they made what is usually a very stressful process a positive & straightforward experience - a pleasure to deal with & cannot recommend them highly enough!... Read more
Buyer
22nd Feb 2018 (6 years ago)
E Edwards
We have been in a position where we sampled all the services provided by Brown and Merry! Sean did a wonderful job of selling our house. We hit every obstacle imaginable during the process, and he remained calm, professional and supportive, dealing with what could have been a nightmare, and secured a positive outcome. On the mortgage side of things, Ben provided a stellar service, finding us the best mortgage available and keeping us in the loop every step of the way. We even had help from Megan in the rentals department, who managed to set up an agreement at rather short notice. Thank you, Brown and Merry, a fantastic example of teamwork!... Read more
Seller
24th Jan 2018 (6 years ago)
R Burley
Excellent Agents with a real understanding of the type of property I was looking for. Incredibly flexible and accommodating throughout the whole process and providing of a really high standard of customer service well beyond just "sealing the deal". Thanks go particularly to Megan for her absolutely invaluable support throughout. Highly recommended.... Read more
22nd Jan 2018 (6 years ago)
S Leigh
Amazing experience at brown and merry Chesham. Used chancellors previously and didn’t have the best experience then moved over to brown and Merry and couldn’t have made a better choice. Put my house on the market with them and they found me a buyer within 2 weeks. The house sale was fast and dealt with efficiently and all the staff were very friendly and helpful. Wouldn’t choose any other agent in the town now I’m with brown and merry. Best agent in the town.... Read more
Seller
3rd Jan 2018 (7 years ago)
D Radovcic
Just before Christmas me and my family moved to our new gorgious home thanks to Brown and Merry, particularly Megan in Lettings thank you very much for excellent service on the day of the move.
Sean and his team also dealt with the sale of my house and provided great services, very professional , helpful and fast move. Thank you all guys
Highly recommend Brown and Merry... Read more
Seller
3rd Jan 2018 (7 years ago)
C Tucker
Ben the Mortgage Consultant provided my husband and me with exceptional service during the course of obtaining our mortgage and buying our property, liaised with the relevant estate agent throughout and kept us up to date. Seamless, faultless service. Highly recommended.... Read more
Buyer
24th Nov 2017 (7 years ago)
J Rowland
I used Ben as my Mortgage Broker for my first time purchase and couldn't fault him for a second. It's fair to say I hit nearly every obstacle during my purchase but Ben remained calm and wasn't fazed by any of it. I honestly don't think I'd have ever reached completion if I hadn't had his support throughout the process, I can't recommend him enough! Thanks Ben!... Read more
24th Nov 2017 (7 years ago)
N Brown
Great service, made first time renting really simple and the staff have always been really helpful. We viewed a flat and signed for it within an hour! Would definitely recommend, thank you Brown & Merry, and Megan!... Read more
Tenant
13th Sep 2017 (7 years ago)
E O
After having a horrific experience with chancellors, brown and merry really came to our rescue. everyone at brown and merry was helpful, polite and professional, specially Megan in lettings who moved us into our new home within a week. I highly recommend brown and merry to anyone who is looking to move, they are a pleasure to deal with.... Read more
Tenant
1st Sep 2017 (7 years ago)
R Baker
Brown & Merry Chesham provided a fantastic service in the sale of our home. Tom, Sean and the rest of the team are always on the ball. Sean in particular helped us through all the twists and turns of the past 6 months; some were quite difficult but the team always found the right way forward.
Well done
kind regards
Richard & Hilary... Read more
Seller
31st Aug 2017 (7 years ago)
A Francisco
We just got the keys to our first home last week and had a great experience with Sean and the team at Brown and Merry. We also used their in-house mortgage broker Ben who was amazingly helpful. Sean was easily contactable and offered straight-forward advice throughout the whole process. Our sale was relatively quick and we were kept informed all the way. We feel very lucky to be in our new home so swiftly - thank you Brown and Merry Chesham!... Read more
Buyer
29th Aug 2017 (7 years ago)
M Chicago
Great experience. Professional and very helpful staff, very quick move, I strongly recommend Brown and Merry. Thank you Megan for your help... Read more
23rd Aug 2017 (7 years ago)
J Laouira
We have just completed our house sale with Brown and Merry after a long, drawn-out saga. Sean showed great patience with us and couldn't do enough to help us get the deal completed. He was supportive and was always available to talk. We dealt with one or two agents before Sean who were not as reliable, so we are extremely grateful for everything he did to support us during a stressful time.... Read more
Seller
4th Jul 2017 (7 years ago)
G Cholerton
Tom and his team have been very supportive over the past 12 months. Without them, I think we would lost the will to live! I found them to be very proactive and always available to help chase things up. We are forever grateful!... Read more
20th May 2017 (7 years ago)
R Sankreacha
Helpful and professional team who go out of their way to find the right property for you and keep you updated at every step... Read more
11th May 2017 (7 years ago)
C Harrison
I had a great experience with Brown and Merry in Chesham. I arranged a visit to look at a flat. I had a very professional visit and they listened to what I'm looking for and answered all my questions!... Read more
10th Mar 2017 (7 years ago)
G Channell
Spoke to a mortgage advisor for the first time and was very helpful!! Answered all my questions and made me feel so much more confident with buying a house! Thank you!... Read more
Buyer
10th Mar 2017 (7 years ago)
S rowe
Amazing company I have let my property with them for 2 years now and have never had a problem,always happy to help and very polite.I had a lovely young lady Megan who went out all the way to get me nice people to rent my place... Read more
Landlord
10th Mar 2017 (7 years ago)
F Jones
The lettings team provided me with a wonderful service, by finding me a tenant within 24 hours of marketing! Always kept me updated and very positive attitude. I look forward to working with Brown and Merry lettings again in the near future.... Read more
Landlord
8th Feb 2017 (7 years ago)
J Whittaker
Wonderful proactive service, always touting, calling and making sure the right people view your property.... Read more
Seller
8th Feb 2017 (7 years ago)