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Home
Estate Agents in Streatham
Touchstone Estate Agents

Touchstone Estate Agents

3.8

45 reviews

Opens Monday at 9:00am

67 Wingate Square, London, SW4 0AF

Touchstone Estate Agents hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Touchstone Estate Agents does have 45 reviews, with an average score of 3.8/5 If you're looking to sell in Streatham, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Hamptons International - Clapham and Kinleigh Folkard & Hayward - Clapham Common. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday Closed
Sunday Closed

View all details

Touchstone Estate Agents Reviews (45)

Have you used this agent?

S King

The email correspondence is laughable. No one ever accepts responsibility for any wrong doing, and everyone either ignores your complaints or dismisses them. The repairs, if they ever take place, are all bodged and take no less than 3 months to be done. I was told a hole in my wall, which was there what I moved in, was an "aesthetic preference" and they couldn't decide how to fix it. Maybe going to the top will be the only way to get a response out of them. Notice how many recent reviews are negative, I should've read them before I moved in.... Read more

12th Nov 2021 (2 years ago)

K Yo

I moved into the property towards the end of summer 2020, everything was going well... until... we were left for 2 weeks with no hot water & heating when it was 0 degrees outside. The agent were not quick to respond, did not treat the issue as if it was serious, offering no alternative accom/heaters We have had issues with the electrics tripping in the house intermittently over the year due to the poorly patched electrical wiring which has meant that power to the boiler was lost so hot water was not available. We have recently been left with no hot water again for almost 2 weeks in October 2021, and were not offered alternative accom/heaters. The agent even suggested they had not breached their obligations as I had access to a kettle and would have to use that for 2 weeks. The agent is terrible, slow to respond, and do not care about the issues you have. Oh... and we still have mould growing that they don't seem to care about as well!!!... Read more

27th Oct 2021 (2 years ago)

C Bea

Alice from Capital Living London could not have helped me enough! She is very friendly and professional, listened to all of my rental preferences, and booked me in to view properties extremely quickly with no hassle. I would reccomend Capital Living London to any young professional looking for a high-spec and clean house in London with all the necessary ammenities :) no other company on spareroom compares!... Read more

18th May 2021 (2 years ago)

A Milne

Update: Following previous review, Adam got in touch to address issues outlined below with deposit. Acknowledged the break down in communications and has assured changes being made internally to rectify in the future, which was appreciated. In general, the rest of my time with CL has been really positive, they are quick to fix issues and make changes to flats in order to make them work better for tenants. I have made really good friends with everyone I have shared with and for those looking to expand their social circle and meet new people, this seems a great way to do it. No ill will towards them, and really think if they can nail the in-life manager aspect to renting in the future, they have a pretty good thing going. Also shout out to Alice, who is lovely. --------------------------------------------------------------------------------------------------------------- Previous review: The in-life Property Managers (those you have a day-to-day relationship with for issues, money matters or deposits etc.) are at best incompetent, and at worst, cowboys. From disputing refunding me £1 for some tin foil when the flat was asked to pay for their own supplies during covid, to withholding deposits from flatmates for over a month after they have moved out for no apparent reason – it has completely soured what was an otherwise good living experience. As you look around at London properties to rent, it is no secret that you will be paying a premium for your room in a Capital Living property, and with that you expect a level of service, and hope that they would try and move away from the stereotype that all London estate agents are self-interested money grabbers. Unfortunately, they currently fail at this. I wouldn’t recommend staying in these properties unless you are happy to forfeit an unreasonable amount of your deposit (if you ever managed to get it back) at the end of the tenancy. I’ve lived in London for a number of years and was prepared with evidence to dispute the ridiculous charges they were proposing, I worry that others may not be so lucky. Would have loved to discuss this with Adam, however disappointingly he was not willing to discuss the failings here.... Read more

5th May 2021 (2 years ago)

J Edwards

*DO NOT RENT WITH CAPITAL LIVING* I rented a room for a 3 month period and they have taken £500 from my deposit for a pre-existing condition with one of the bathrooms. The property manager has been nothing but bullish with the handling of this, demanding that I pay the charge. They have even threatened to drag out this process as long as possible to try and deter me from raising the dispute with the DPS. When trying to sort the issue out at the time, the property manager called me ignorant and lucky the charge wasn't more - I hardly think being charged £500 for a toilet that was broken before my arrival was lucky! What they offer could be fantastic, but the company is run by bullies who charge for absolutely everything and wont let you dispute it. I am also in the process of raising a complaint with the Trading Standards team at the local council for unfair and dishonest behaviour. This will hopefully be a wake up call for them to practise ethically. P.s do not trust the 5 star reviews - these were incentivised for a monetary reward.... Read more

1st Mar 2021 (3 years ago)

A James

Seamless and pain-free process from the beginning. The house location is absolutely fantastic - few steps away from the park and super close to the supermarket and the train station. CL have been very helpful during the odd year that 2020 has been. Would recommend for anyone looking for a fun houseshare!... Read more

23rd Dec 2020 (3 years ago)

C Sanders

Having rented a room from Capital living for past 18 months they maintained property to high standard and had great customer service. I recommended them to 3 close friends who now also rent rooms!!! Thanks CL.... Read more

1st Dec 2020 (3 years ago)

W Hawthorne

Capital Living rent a number of our Clapham properties and have done so for a number of years. To date they have always managed to successfully secure great tenants who enjoy the properties and treat them as their home. It is a pleasure to see the communities establish and use the properties to there full extent. The team at Capital Living are a pleasure to do business with and we would highly recommend them to any landlords in the area.... Read more

1st Dec 2020 (3 years ago)

K Corfield

Seamless and pain free process from start to finish and Adam went above and beyond to ensure I was looked after. I have lived in London via professional house share companies for years now and Capital Living has been the more efficient journey so far, I would recommend.... Read more

1st Dec 2020 (3 years ago)

E Taylor

Capital Living provided such a brilliant service when our daughter moved up to London. The packages they provide too for tenants are so helpful. Would thoroughly recommend them as the quality of the properties they rent out are superb. A really friendly professional team to deal with and you feel in very good hands.... Read more

1st Dec 2020 (3 years ago)

H Flawn-Thomas

A great service that has an organised and modern feel to the interactions. Very professional and friendly manner on the phone and in person. Alice in particular was knowledgable and made the process easy. Only thing I could fault was there seems to be a lack of communication between staff when co-ordinating contact with prospective tenants and who does what role when it comes to signing people up. Would still definitely recommend.... Read more

1st Nov 2020 (3 years ago)

A Dawson

Karl is great! Fabulous marketing materials provided for the house. Professional, get up and go attitude leaves a lasting positive impression on the landlord underpinned by a very robust, professional and rigorous set up. This leaves us expecting the same with those who will inhabit the house. That makes us feel our asset is in safe hands and will be returned to us in the same standard as we handed it over. In summary peace of mind!... Read more

18th Jun 2020 (3 years ago)

A O

We have worked with Capital Living for one year now, they are an upbeat and positive company with a wonderful end product.... Read more

15th Jun 2020 (3 years ago)

A Watts

I've been unsure whether to write a review on Capital Living or not here but on reflection have decided to. My daughter was living in one of their houses (27 Ouseley Road) and had to move out during the Covid-19 pandemic to ensure that she could still work as an NHS doctor. With six housemates the risk for a long quarantine was high and self isolation in her bedroom between shifts, as suggested by the Capital Living team so she did not risk infection to the other housemates, lonely and potentially depressing. When she asked if they would be prepared to meet her someway on her rent while she was no longer living in the house, Capital Living insisted she pay full rent. I was surprised that there was no gesture given they were clearly making more money out of the rental than before with some included charges, e.g. utilities, a cleaner and cleaning products, being lower and/or no longer being delivered.... Read more

15th Apr 2020 (4 years ago)

P Klikowicz

very disappointed, terrible communication. basically I had a viewing scheduled and after 10 phone calls (unanswered) they told me that the property has been let the day before. don't even bother enquiring as they have 0 regards for your time... Read more

12th Feb 2020 (4 years ago)

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