Annabel from Hamptons Clapham was such a star. She knew exactly what our criteria was and before the property came on the market we were shown a great flat and put in an offer then and there. Annabel was very attentive and helpful from assisting with the offer to handing over the keys. Thank you so much
we had a great experience with the Hamptons.
Particularly with the Clapham agency where we were looked after with extreme care and professionalism by all staff. Especially want to thank Victoria and Rhian for their helpfulness and kindness.
They managed to rent, due to their experience, our property in three days finding a reliable and serius tenant.
Paolo & Giacomo
So impressed with KFH Balham. The sales negotiators are all extremely polite & professional. They always call with clear, concise viewing feedback.
I have been particularly impressed with Ali who has been negotiating the sale of my property for me. He has gone above and beyond to try to close the deal.
Would definitely recommend!
Paul, the manager, and other team members failed to manage our expectations at every level. It began when we challenged the suggested asking price which we thought it was far too high. They insisted it was right, if not a bit low. We explained that the last thing we wanted was to put it on for too much, get excited, then have to come down in price and be disappointed. They said the market in Balham was awesome and talked of sealed bids and we should probably push for even more. We pressed the point but they insisted they had buyers waiting in the wings. After hardly any viewings and a failure of all these buyers to materialise they suggested we drop the price by £30k exactly the scenario we had said we wanted to avoid at outset, then tried to blame us! They managed to hit pretty much every negative cliche you can attribute to Estate agents. We changed to Purple Bricks, saved 5k in fees and sold to the FIRST person who viewed. My suggestion is you avoid KFH.
We recently sold our flat through KFH Abbeville Road - Jimmy, our sales negotiator Arthur, and the whole team were great.
They worked hard to get us the best buyer and in a process with its ups and downs helped all progress smoothly to a brilliant outcome. A big thank you to all, we would definitely be happy to recommend.
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
We were shown a selection of flats by Jeya, from the Streatham office. Jeya was very courteous and friendly, and had prepared viewings at places that suited our needs. We've just secured one of the flats she showed us, and she's been prompt and efficient in getting that sorted out for us. Definitely recommended!
Made an offer on a 1 bed flat on Streatham High Road with Ermal. I am still waiting for a response. Called multiple times and was promised a call back from Max or Chris (Manager) still nothing. Found out flat had been let by visiting Townsend's website. Ermal seemed completely disinterested the entire time showing us round.
Jade was great in finding us the right place. She knew the area very well and was helpful throughout the whole process and we love our new place and are very happy.
We have been using Brooks estate agents for a number of years to manage our property. They were the third agent we used and are by far the best. After tearing my hair out with the others I was pleasantly surprised that Brooks listened to my needs, were realistic with price and tenancy but always sought to find the best tenants, even if this meant extra work for them. They also manage the property well, with a personalised but professional service (beware the agencies who run management from a large central London office!). Highly recommended.
I found my flat (rental) through this agency. Not only they had the right property for me, but Lloyd (the agent I was assigned to), made sure everything went smoothly.
He showed me as many places as possible, learning what I could like or not. All while being very upfront and transparent about all kinds of info you may need. Anything from fees, places of interest in the vicinity, and important aspects to know about the properties. Definitely something you don't get everywhere. With the courtesy and patience I am grateful for, since I've just moved to London.
Totally recommend! You won't be disappointed either.
KFH are a horrible pathetic corporate bag of nails. They are liars. In any other market conditions they'd wrap up in a month and the staff would be back to hairdresser school. I look forward to the day they are done.