My partner and I had a great experience with Barnard Marcus Streatham. Gabriel in particular was incredibly helpful and quick to respond, making the process of our buying our first home a smooth and enjoyable one. Would highly recommend!
These guys couldn't sell snow to an eskimo!
Lack of feedback and local knowledge
Surprised they haven't closed down
I wouldn't recommend using these monkeys.
Abs completely went out of his way to help us find the right place - even accommodating Skype viewings and being our eyes when we couldn't be in the country to see places. He knew just what we were looking for and we really appreciated all of his help - we are so glad he found us this flat. Thank you Abs!
Paul, the manager, and other team members failed to manage our expectations at every level. It began when we challenged the suggested asking price which we thought it was far too high. They insisted it was right, if not a bit low. We explained that the last thing we wanted was to put it on for too much, get excited, then have to come down in price and be disappointed. They said the market in Balham was awesome and talked of sealed bids and we should probably push for even more. We pressed the point but they insisted they had buyers waiting in the wings. After hardly any viewings and a failure of all these buyers to materialise they suggested we drop the price by £30k exactly the scenario we had said we wanted to avoid at outset, then tried to blame us! They managed to hit pretty much every negative cliche you can attribute to Estate agents. We changed to Purple Bricks, saved 5k in fees and sold to the FIRST person who viewed. My suggestion is you avoid KFH.
We have started our home search and registered our details with KHF Abbeville. Michael Monaghan has been really helpful. He totally understood what we are looking for . What is more, he managed to arrange the viewings at suitable times considering we work and can not carry out viewings during weekdays before 6:30pm. He has been very flexible with his time.
So far very good experience and service. Hopefully, we will soon find our dream home !
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
Great experience renting from Brooks so far. Andrew in particular was extremely helpful from initial viewing, to setting up contracts and getting us access to the property at a convenient time for us to move in. On the one occassion we had a issue with the property in our first few weeks, I called up Brooks and they handled it efficiently and with excellent customer service.
We have been using Brooks estate agents for a number of years to manage our property. They were the third agent we used and are by far the best. After tearing my hair out with the others I was pleasantly surprised that Brooks listened to my needs, were realistic with price and tenancy but always sought to find the best tenants, even if this meant extra work for them. They also manage the property well, with a personalised but professional service (beware the agencies who run management from a large central London office!). Highly recommended.