We originally bought our flat in Streatham through BM back in 2013. We were pleased with the service we received then so chose to use them again when it came to selling. James and his whole team (Michael, Nicholas and others) were professional and friendly throughout. The sale was not straightforward as our seller was very slow to respond to enquiries from our solicitor which delayed progress considerably. James and team were very helpful in coordinating solicitors and keeping both us and our buyer up to date. If we were to ever move back to the area we wouldn't hesitate to use them again. Wherever we move next, the positive experience of dealing with James and his team, would likely lead to us using others within the Sequence group.
I had a totally unsolicited call today, suggesting I was looking to sell my house. I am not and never have been. I have not given authority to hold my details under GDPR rules. I am reporting them to the ICO.
Annabel from Hamptons Clapham was such a star. She knew exactly what our criteria was and before the property came on the market we were shown a great flat and put in an offer then and there. Annabel was very attentive and helpful from assisting with the offer to handing over the keys. Thank you so much
we had a great experience with the Hamptons.
Particularly with the Clapham agency where we were looked after with extreme care and professionalism by all staff. Especially want to thank Victoria and Rhian for their helpfulness and kindness.
They managed to rent, due to their experience, our property in three days finding a reliable and serius tenant.
Paolo & Giacomo
I've worked with Will, Abs and the rest of the team at the Balham office for 5 years. They are always very professional and helpful. Highly recommend them.
Paul, the manager, and other team members failed to manage our expectations at every level. It began when we challenged the suggested asking price which we thought it was far too high. They insisted it was right, if not a bit low. We explained that the last thing we wanted was to put it on for too much, get excited, then have to come down in price and be disappointed. They said the market in Balham was awesome and talked of sealed bids and we should probably push for even more. We pressed the point but they insisted they had buyers waiting in the wings. After hardly any viewings and a failure of all these buyers to materialise they suggested we drop the price by £30k exactly the scenario we had said we wanted to avoid at outset, then tried to blame us! They managed to hit pretty much every negative cliche you can attribute to Estate agents. We changed to Purple Bricks, saved 5k in fees and sold to the FIRST person who viewed. My suggestion is you avoid KFH.
My experience with KFH was nothing but positive. This was in many parts thanks to Christian Gray. He was professional and knowledgeable throughout. In particular, his level of communication and speedy response time to queries was especially important when managing a drawn-out process. He was able to provide me with reassurance through his proactive approach and it was mainly my confidence is his ability to assist in resolving outstanding points that prevented a walk away. Which I'm very glad did not happen! Thanks to Christian and KFH I am now in the process of moving into a lovely flat.
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
We had a fantastic experience with Aaron, our estate agent at Foxtons. He was extremely helpful and considerate and went out of his way to help us find a flat we loved. Having had very poor experiences with other estate agents in Streatham I'd have no trouble recommending Aaron and Foxtons.
Made an offer on a 1 bed flat on Streatham High Road with Ermal. I am still waiting for a response. Called multiple times and was promised a call back from Max or Chris (Manager) still nothing. Found out flat had been let by visiting Townsend's website. Ermal seemed completely disinterested the entire time showing us round.
I had a really positive experience buying my first flat with Brooks estate agents. I found they had the highest quality properties for sale in the Streatham area and were very proactive in sharing relevant properties. Emma helped me find my place and was incredibly helpful, professional and diligent from start to finish. Once I had found a place she was great at getting things chased and making the process as stress free as possible!
We had a really horrendous experience dealing with Brooks whilst selling our flat. They are quite arrogant didn't have any interest in addressing our issues following a failed sale. Beyond the agent leaving our flat unsecured during viewings TWICE, we felt there was a total lack of supportive and useful communication. Instead we received inconsistent and at times bullish communication from Brooks when the negotiations were at a critical point. They failed to identify the sticking point for the buyer early enough in the process and couldn't negotiate a reasonable solution. We did not feel looked after by them and we would never use them again.