My partner and I had a great experience with Barnard Marcus Streatham. Gabriel in particular was incredibly helpful and quick to respond, making the process of our buying our first home a smooth and enjoyable one. Would highly recommend!
These guys couldn't sell snow to an eskimo!
Lack of feedback and local knowledge
Surprised they haven't closed down
I wouldn't recommend using these monkeys.
The team at KFH Balham have been absolutely brilliant. Great communication at every stage of the process, incredibly helpful in getting all of the background admin sorted, and really proactive in finding the right tenants for our property really quickly. I can't recommend them highly enough.
Paul, the manager, and other team members failed to manage our expectations at every level. It began when we challenged the suggested asking price which we thought it was far too high. They insisted it was right, if not a bit low. We explained that the last thing we wanted was to put it on for too much, get excited, then have to come down in price and be disappointed. They said the market in Balham was awesome and talked of sealed bids and we should probably push for even more. We pressed the point but they insisted they had buyers waiting in the wings. After hardly any viewings and a failure of all these buyers to materialise they suggested we drop the price by £30k exactly the scenario we had said we wanted to avoid at outset, then tried to blame us! They managed to hit pretty much every negative cliche you can attribute to Estate agents. We changed to Purple Bricks, saved 5k in fees and sold to the FIRST person who viewed. My suggestion is you avoid KFH.
Christian Gray and the whole team exceeded our expectations in successfully arranging the quick sale of our flat. From the beginning through to exchange Christian helped make the process as efficient and smooth as possible and his professional service really made a difference.
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
Fantastic service by the sales team. After extensive research on the property market you become inundated with properties 90% of them being irrelevant to your actual search criteria.
Kayley (Streatham) was fantastic from the offset in finding us properties which were aligned to the criteria that we had given and as a result we took little to no interest in other estate agents.
Kayley went beyond expectations in our search for our property and I would highly reccomend using this branch in the future whether you are a landlord or a tenant.
Avoid at all costs. Save yourself the time and frustration. I'm a landlord, the rental department is very poor.
The customer service at Streatham Foxtons is by far the best service I have received from an estate agency - and I have used quite a few! Tahsin was professional from start to finish, friendly and accommodating and took the time to show me each property, outlining the pros and cons according to what I had told him I wanted. If I ever need to move again, I know where I’ll be going. 5 stars. He is truly an asset to your team!
Made an offer on a 1 bed flat on Streatham High Road with Ermal. I am still waiting for a response. Called multiple times and was promised a call back from Max or Chris (Manager) still nothing. Found out flat had been let by visiting Townsend's website. Ermal seemed completely disinterested the entire time showing us round.
Recently completed a purchase through Brooks, with Emma as my agent. Great customer service, swift to respond to any queries and much more genuine than your typical estate agents. Would highly recommend for buyers and sellers!
We have been using Brooks estate agents for a number of years to manage our property. They were the third agent we used and are by far the best. After tearing my hair out with the others I was pleasantly surprised that Brooks listened to my needs, were realistic with price and tenancy but always sought to find the best tenants, even if this meant extra work for them. They also manage the property well, with a personalised but professional service (beware the agencies who run management from a large central London office!). Highly recommended.