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  2. United Welsh - Caerphilly
United Welsh - Caerphilly Logo

United Welsh - Caerphilly

Caerphilly, CF83 2AX
United Welsh - Caerphilly hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. United Welsh - Caerphilly does have 53 reviews, with an average score of 2.5/5 If you're looking to sell in Caerphilly, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Diamonds - Caerphilly and Darlows - Caerphilly. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed
View all details

United Welsh - Caerphilly Reviews (53)

Have you used this agent?
  1. 30% 5/5 Stars
  2. 6% 4/5 Stars
  3. 4% 3/5 Stars
  4. 9% 2/5 Stars
  5. 51% 1/5 Stars

Anonymous Tenant

5/5 Stars
I've never rented Housing Association property before but I've found them helpful & understanding replying bk within a day to any Queries I've made.... Read more
31st Dec 2023 (9 weeks ago)

L Maynard

4/5 Stars
Good call handled repair well... Read more
10th Dec 2023 (12 weeks ago)

J Parker

1/5 Stars
Never do what they say they will Harassing tenants all the time for no reason really. I’m a social worker and this is the worst housing association of many I have dealt with... Read more
21st Nov 2023 (15 weeks ago)

K James

1/5 Stars
Update: United Welsh lie and say they have turned up for a job when they have not, two days in a row they have done this, yet no card was left, but the invisible man took a photo outside my door, a photo that I haven’t seen, I called at 2pm he was on his way, I called back at 3.30pm they say he came and nobody answered at 1.15pm ???? how does that make any sense!!!!!! I was in waiting both days, it is school holidays so house is full, nobody came, this is also backed by a neighbour, now when I call back they won’t answer the phones! pretty convenient on a Friday! Hassle you every week about rent arrears even though you are not in rent arrears! Their rent system is ridiculous when I first moved in I was told to pay a week upfront, suddenly you have to be a month upfront. The homes are thrown up so fast the cracks start to show within months, the latches on the fire doors break therefore you can not close the doors, so much for fire doors ???? You have no choice but to pay for communal maintenance yet they do no maintenance! Put my tap on backwards and been waiting around a year for bathroom light to be fixed ???? The only time u hear of United Welsh is when they believe u owe them money! Worse housing association by far!... Read more
3rd Nov 2023 (17 weeks ago)

J Conway

5/5 Stars
A good housing association with dedicated staff, that are genuinely happy to help and support.... Read more
26th Sep 2023 (23 weeks ago)

M Sufien

1/5 Stars
Absolutely unprofessional never keep promises that they make staff very rude they have no empathy with the people who rent from them the repair works that you report never get done they tell you okay as soon as you put the phone down after reporting a problem they block your number so you can't get through my advice to anyone thinking of renting from UW stearer clear they don't deserve the one star I put on to write a review... Read more
20th Jul 2023 (7 mo. ago)

F Whitfield

1/5 Stars
Fuming , waited in for workmen one day last week , no show , waited inthe next day , nothing so phoned they told me they’d come but got no answer, so rebooked for this morning no show. Received a letter this afternoon that it’s now this afternoon , so why did the letter take so long to come by post so I waisted a morning ? The nasty letter also said if they can’t gain access theyl get a Court injunction and a fine of £300 so they better show up today ! What a group of liars as I know for sure they didn’t turn up last week there’s three of us in this house !... Read more
17th Jul 2023 (7 mo. ago)


1/5 Stars
They Persecute tenants doing the right thing and leave the bad remnants to do what they want. I live in a 2 year old property riddled with damp and have a premature newborn that can’t come home until it is resolved... Read more
23rd May 2023 (9 mo. ago)


1/5 Stars
Spoke to a lady called Cheryl. She was rude and arrogant.... Read more
28th Apr 2023 (10 mo. ago)


1/5 Stars
Slumlords, worst housing association ever! The staff who work here are arrogant, rude and very unprofessional. If you ever get offered a property from these fefuse and steer clear!... Read more
14th Mar 2023 (11 mo. ago)

M Draper

4/5 Stars
Wrang about mould on windows got a quick date as to when they will call to veiw what's happening ect... Read more
1st Feb 2023 (1 year ago)


1/5 Stars
Buyer beware if you buy a property sharing a party wall or border with a United Welsh property. United Welsh have been carrying out works on two properties that sandwich ours in a terrace. Since then the contractors they have used have removed tiles off our roof (and put them back poorly, including using silicone in wet weather to wedge them down), stepped onto our extended roof to access their property and scaffolding they had erected, caused damage to fresh paintwork on our property and have constantly gaslit us with excuses about the conduct of the companies they are using to carry out the work. They have no respect for other people or other people's property. They also seem to have no control and management over the work, as we have regularly been told by the site manager for United Welsh that they 'didn't realise XYZ was happening' when it comes to work. When we complained about the conduct of contractors in regards to the damage or disrespect to our property, the site manager appeared to take the contractors word for it that they hadn't moved tiles/stepped onto our roof etc. We were also told no party wall agreement was needed for their work, which we now believe was a lie as they would have to delay work to obtain one. I can only feel for residents in properties managed by United Welsh, if they treat tenants with as much contempt as they do people sharing a property boundary with theirs.... Read more
10th Jan 2023 (1 year ago)

S Georgios

1/5 Stars
The chavs, scroats and reprobates this company houses are absolutely hell on earth for their tax paying neighbours. They keep throwing rubbish onto my lawn and despite repeated complaints, nothing happens. These rats need to be moved. The fact that a certain percentage of new housing estates have to be social housing is a crying shame.... Read more
17th Oct 2022 (1 year ago)

E Ali

5/5 Stars
(Translated by Google) Gorgeous (Original) ????... Read more
7th Nov 2021 (2 years ago)

T l

2/5 Stars
Phoned for a problem with others parking in a residents only car parking space, there are only 8 spaces for 33 flats & celtic horizon vans & other visitors have been parking there, it's an over 55's complex with disabled people like myself living there, it pee's me off & when I rang there was no one I could speak to at the time & was promised that some one would call back . STILL WAITING a week later... ????... Read more
19th Oct 2021 (2 years ago)

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More agents nearby

  • Diamonds  - Caerphilly Logo
    Diamonds - Caerphilly 1.07 mi away
  • Aktons - Caerphilly Logo
    Aktons - Caerphilly 1.13 mi away
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