M Horrell
Online experience again which was fine... Read more
4th Feb 2022 (2 years ago)
Atkons were very professional, helpful, giving good advice and friendly, they used gloves, masks and overshoes during the visits, also when showing potential purchasers around our property, when viewing other properties with other estate agents, we were allowed in with just masks on, walking on carpets without covers in outdoor shoes. We are very happy we sold our house through Aktons... Read more
Seller
8th Jun 2021 (3 years ago)
J Samuel
Poor quality service and professionalism not from aktons as a whole but from the specific employer jo, who on numerous occasions has been rude and condescending to both me and my partner, if you do ever have to deal with aktons avoid that woman at all costs, shes the kind of person who gives estate agents there terrible stereotypes.... Read more
28th Apr 2021 (3 years ago)
A Thomas
Have tried for 2 weeks to contact to arrange a valuation and house viewing. House i liked now sold amazingly!! I do wonder how they sell anything with not even acknowledgement of emails or phone calls ive even tried messaging on facebook... Read more
31st Mar 2021 (3 years ago)
L Bogath
This is our second time that we had business with the Aktons team. Both times they did the extra mile and we're extra fast, punctual and professional. It is a pleasure to deal with them. 5 star, highly recommended local estate agents.... Read more
13th Mar 2021 (3 years ago)
M Spear
I have bought and rented through Aktons and they are hands down the best estate agents that I have dealt with. Aqual and his team are all very helpful and professional and very quick to repsond to any queries that I may have had. Would highly recommend their service.... Read more
13th Jan 2021 (4 years ago)
T Caffeine
TLDR: Professional, supportive and interested, I would reccomend Aktons.
We recently bought a property listed by Aktons. The service was really strong throughout. When viewing the property we were given time to look around. 'Salesmanship' was present but not intrusive.
During the offer phase we had fast and concise contact.
Due to a long chain, the purchase was challenging but Aktons were supportive and realistic throughout.
We were able to contact Aqual and receive a response same day or early next next everytime we tried.
I would be confident to use Aktons having seen how they work with buyers.... Read more
Buyer
25th Oct 2020 (4 years ago)
A Williams
Very polite and friendly service... Read more
23rd Oct 2020 (4 years ago)
J Lewis
Rented a flat through Atkons for you year and was a great experience through and through. Aqual was very helpful and responsive through the whole tenancy. Would certainly recommend to anyone considering renting through them... Read more
Tenant
20th Sep 2020 (4 years ago)
F yavuzel
Best service... Read more
10th Sep 2020 (4 years ago)
S Skinner
Yasmin and her colleagues were amazing dealing with the sale of my father's property. Even with the Challenges Lockdown, they were unfailingly professional, knowledgeable and hugely supportive.... Read more
Seller
20th Aug 2020 (4 years ago)
Coad
A great estate agents :)... Read more
22nd May 2020 (4 years ago)
The agent was very professional, all photos where approved by my self , and the marketing was second to non , I would highly recommend AKTONS to sell any property... Read more
Seller
2nd Apr 2020 (4 years ago)
C Kennedy
It was an absolute pleasure to work with Yasmin and Aqual at Atkons. From the first phone call to enquire about their services right through to completion they were professional, prompt and very approachable. They're communication was excellent and I was informed and kept updated through the whole process. I can highly recommend using their services and I wouldn't hesitate to do so again. Thank you.... Read more
15th Feb 2020 (4 years ago)
R Deverill
We both sold and bought through Aktons and from start to completion, the whole team provided excellent customer service, were highly responsive to any queries that we had and were very knowledgeable about the market. Would highly recommend Aktons and would definitely use them again. Thanks for everything!... Read more
Seller
20th Nov 2019 (5 years ago)
S Roberts
As a landlord so pleased with the service over 7yrs. Very communicative and friendly service. Thankyou to Aqual and the team... Read more
Landlord
27th Sep 2019 (5 years ago)
C Lynch
We recently sold our property through Aktons and cannot speak highly enough of their services.
This was our first time selling a property, which was very daunting, but the team at Aktons were very supportive and were always on hand whenever we had questions.
Having arranged valuations with two other estate agents, Aktons gave us the confidence in our property to market it at a significantly higher value than the other two. Having sold our property incredibly quickly very close to the asking price, we realise now that the other estate agents were clearly under valuing for the sake of a quick sale and we would have lost out on potentially tens of thousands.
We believe that the success of the quick sale was down to how proactive the team at Aktons were, even carrying out work and offering advice before we agreed to sell with them. The service was very genuine, we had complete trust in them.
Thank you Aktons!... Read more
Seller
26th Jul 2019 (5 years ago)
L Bouchard
Fantastic service I was a tenant recently and the support they offer is amazing. They really take the time to study the property’s they manage. Every question I had was answered straight away. The team are very highly recommended!... Read more
Tenant
22nd May 2019 (5 years ago)
E Clarke
Highly recommend Aktons Estate Agents. Having been a Landlord in Caerphilly for a number of years they are always on hand to provide advice and have taken away any stress. Helpful friendly service and they have always taken the time to find the right tenant.... Read more
Landlord
2nd Apr 2019 (5 years ago)
L Derry
Cannot praise and recommend aktons highly enough. Ive have bought rented and sold through this estate agent and the service i had was nothing short of fantastic.
Very personal friendly staff who are always on hand whenever to answer any questions or advise you whenever you request.
Thankyou for all you have done for me.... Read more
Seller
17th Jan 2019 (6 years ago)
T Cowan
A Fab and friendly estate agents who could never do enough to help. Aqual & the rest of the team were always extremely efficient & professional . I would highly recommend them.... Read more
9th Apr 2018 (6 years ago)
C Rees-Veal
Where do I start? Well, let me begin with the words 1st Class, friendly, totally professional and informative. I chose Aktons Estate Agents ahead of others in the field on a recommendation and I wasn't disappointed. Not only did they sell my property (very quickly) but I also purchased my new property from them and will be using their quality rental services in the very near future. Aqual, Yasmin (Sales) and Jo (Lettings) are quality people who make you feel at ease, keep customers updated throughout the process and deliver on their commitments to their clients. Highly recommended!... Read more
Seller
3rd Apr 2018 (6 years ago)
A J
Fantastic personal service. Very helpful & honest, we were so lucky to have been able to sell our property with such an amazing team! Highly recommended.... Read more
Seller
14th Mar 2018 (6 years ago)
P J
Very professional outfit. The agents are extremely proficient in their job. They did a fantastic job from start to finish with the sale of our property at a very stressful time in our lives. Always answered our calls which is quite rare in this day and age. Most importantly they achieved the asking price which was more than the other agents valuation. If you want to sell your property then these are the guys you need to use!!... Read more
Seller
14th Mar 2018 (6 years ago)
P Williams
Superb service from start to finish!
The staff are fantastic and will help you in every way possible.
If you want a estate agent with a personal touch these are the guys for you.
Thank you Aqual, Yasmine and Jo.... Read more
28th Dec 2017 (7 years ago)
R Chadd
I have had the pleasure of dealing with Aktons estate agency in Caerphilly on two occasions in the past 3 years, firstly renting out my property and then this week selling my property.
All the staff have been amazing, they made one of the most difficult times of my life much easier. I decided to use the team at Aktons to sell my property as I had received outstanding service from them when i rented out a previous property. Nothing was to much to ask, they always answered any questions , got back to me straight away and dealt with both my rental and sale very professionally but with that extra personal touch. I really did feel as if nothing i asked was too much trouble.
I can not praise this company enough and would highly recommend them.
Thank you Aqual, Yasmin and Jo for all your help and support . Perfect !... Read more
Seller
2nd Sep 2017 (7 years ago)
B Capel
I have been a landlord in the Caerphilly area since 1999. I have just started using Aktons and have been amazed by the positivity and energy from the whole AKTONS team. They have been courteous, helpful and professional at every juncture. I have received sound honest advice in the best way to market my property and feel confident that they will select a suitable tenant for my property rather than just slinging anyone in. So far, so good. Thoroughly recommend. A pleasure to speak to each and every member of the team. EXCELLENT customer service.... Read more
Landlord
31st Aug 2017 (7 years ago)
A Jan
Fantastic personal service. Very helpful & honest, we were so lucky to have been able to sell our property which such an amazing team! Highly recommended.... Read more
Seller
31st Aug 2017 (7 years ago)
R Evans
My partner and I fell in love with a property that was on the market with Aktons. We spoke to Aqual from Aktons and decided we wanted to sell ours through his company too. He made us feel like nothing was too much hassle for him and his colleagues, because it literally wasn't!!
I've never sold a house before so was quite clueless and to make matters worse I was heavily pregnant so moving house at that time probably wasn't ideal but everyone at Atkons made it easy! If I had a question I could contact Aqual at any time. He even replied to me when he was away on holiday, which I wouldn't have expected! My partner & I can't recommend Aqual, Yasmin & Jo enough. They were absolutely amazing! Hopefully I'll never move again but if I ever were to I would only use Aktons.... Read more
Seller
30th Aug 2017 (7 years ago)
M patterson
I moved into a property In October with the help of aktons they were brilliant. They sorted out any problems with the house straight away. And always get back to me straight away if I have any Issues. Very happy.... Read more
Tenant
29th Aug 2017 (7 years ago)
B me
Background info I am a teacher with a young daughter 6yra old, rented a property from these for 4 years. When moved out I hired a cleaner for 3 days to clean the whole property, had the house painted, and all carpets cleaned.
Very unprofessional service. Make you feel like worthless or less than they are. Miss out important information loose paper work, don't respond to urgent calls.
Rented a property for 4 years never missed a rental payment.
Not returning bond after check out and every house inspection said with everything is fine, looked after no problems etc....
no inventory was done because the property was damanged and in need of TLC painting, broken items when I moved in.
Left without heating with a young child for months. Nothing being done. Left with a broken boiler for over 2 years. Left with a faulty front door lock for over 3 years. Left with a leaking ceiling for 2 years had to eventually move out because of the damp. Faulty cooker from moment moved in never fixed. Didn't remove rubbish and furniture from garden when I moved in. Broken window locks never replaced or changed.
No help with maintenance throughout years of renting a property.
Leaks, ceilings fallen through, building work not completed.
Will not return bond because the landlord spent a week painting the property before renting the property again. I am now very upset about this as I never moaned, allways paid and now I am left being treated very badly, the way this estate agent has spoken to me over the past 6 months is very unprofessional. Would avoid at all costs. Now having to get legal advice because of the poor treatment.... Read more
Tenant
26th Aug 2017 (7 years ago)
C Mountaineer
Fantastic personal service. Very helpful & honest, we were so lucky to have been able to sell our property with such an amazing team! Highly recommended.... Read more