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Urban Lettings

4.6

45 reviews

Tempo House 15 Falcon Road, SW11 2PJ

Urban Lettings hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Urban Lettings does have 45 reviews, with an average score of 4.6/5 If you're looking to sell in Battersea, you may want to choose an agent with more experience. Covering this area are other estate agents, such as EO Estate Agents and Grays Residential - Battersea. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday Closed
Sunday Closed

View all details

Urban Lettings Reviews (45)

Have you used this agent?

S Eremenko

As a disclaimer, this isn't directed at all the staff but at the management. Unprofessional, incompetent and with a despicable attitude sums up the management, who believe that going back on their word (in writing or otherwise) is an acceptable way to run a business. I would not recommend the agency to anyone who wants to be treated with respect as a tenant for the following reasons: - The agency forced us to agree to major works in the last five days of our tenancy by deliberately downplaying how major the works would be. - Their contractor blocked our fire exit for a whole day, which was only addressed when we repeatedly called them about it. - Their contractor left a mess which they expected us to clean up. - Their actions left us without use of our kitchen for four days. - They at first refused any compensation for not being able to use our kitchen, then decided that it was reasonable to offer £15 per day to cover the cost of eating out for breakfast, lunch and dinner in London. - They have repeatedly refused to address our concerns, including but not limited to choosing to ignore their promises to us in writing, referring to unsigned documents and treating them as if they have legal significance and the astounding lack of communication throughout the entire situation. All in all, their attitude is despicable because they caused us a major issue, especially in our last week at the rented property, and not only failed to adequately address it themselves but also saw it fit to go back on their word to us. Overall, untrustworthy and unprofessional, would not recommend them to anyone who values themselves as a customer or as a human being.... Read more

3rd Sep 2023 (10 mo. ago)

M Marsilio

Brilliant service all round with a personal touch. A real pleasure dealing with Christian and his team at Urban.... Read more

22nd Apr 2022 (2 years ago)

I Ahlquist

Brilliant experience with this letting agent, they found me a great tenant and sorting everything out for me at a very competitive price. Highly recommend.... Read more

6th Apr 2022 (2 years ago)

S Fothergill-Robinson

Frauds..took more money for insurance protection than insurer charged £200 I lost Manager is solely irresponsible.... Read more

4th Feb 2022 (2 years ago)

E Patel

We have been using Urban Lettings to deal with the letting for our property in Clapham for around 10 years now. In total we have 3 rentals around the UK and have gone through a wide variety of lettings agents and Urban Lettings are far the best. They’re 100% client focused and ensure that both tenants and landlords are happy. We live overseas and find that Urban Lettings make things super easy for us. If there’s any maintenance issues they provide reliable, fairly priced tradesman and manage the entire process with little intervention from me. Their level of service and quality of work far exceeds any other agents that we have used and they are exceptional value for money. I can’t recommend these guys enough. I only wish that we could use them for our other properties too.... Read more

18th Dec 2021 (2 years ago)

G Pelutyte

It was a pleasure dealing with Urban lettings in particular Jas who we have dealt with mainly and have always received prompt responses and great help from her. also thanks to her team who was involved in this process. Gintare Pelutyte from Outlook property... Read more

30th Nov 2021 (2 years ago)

C Vincent

Urban Lettings are, without question, the best. The are quick, super efficient, great comms, well structured, and have consistently found be great tenants for the last 6 years. Can't recommend them highly enough.... Read more

22nd Nov 2021 (2 years ago)

S Jordan

I had an excellent experience with Urban Lettings. They are INCREDIBLY helpful, communicative, thorough, thoughtful and transparent. They are available at all times to answer my questions and put me at ease in the rental process. I will be using them for my next search, and recommend them to anyone looking for a hassle-free experience (I'd go as far to say completely enjoyable!)... Read more

18th Nov 2021 (2 years ago)

P Ryder

Rented a great property from Urban lettings, and the management was always very fast to respond to any issues with the property.... Read more

15th Nov 2021 (2 years ago)

A Adamou

Fantastic company Julian simply best estate agent I have worked with VERY responsive polite ABSOLUTELY recommend this company... Read more

11th Nov 2021 (2 years ago)

J Roscoe

Great lettings agency. Fair rates, good selection of properties and good service.... Read more

3rd Oct 2021 (2 years ago)

A L

Great experience with Urban Lettings. Friendly, professional and responsive. Best agency I've dealt with by a mile. I would happily recommend Christian and team to anyone!... Read more

22nd Sep 2021 (2 years ago)

D Kiedrzynski

Christian and his team have been friendly, professional and extremely helpful with the management of my flat. I highly recommend them!... Read more

22nd Sep 2021 (2 years ago)

J Black

Had a fantastic experience renting in Battersea with Urban Lettings for five years. The team is really professional, responsive and helpful, and always go out of their way to be considerate of their tenants. Whenever there was an issue in the flat they would immediately take action to resolve it, and whenever necessary work had to be completed they would provide clear communications and plenty of notice. Highly recommend!... Read more

2nd Aug 2021 (2 years ago)

C Breslin

Put tenants’ needs first and we’re always accommodating. Throughly recommend... Read more

30th Jul 2021 (2 years ago)

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