Y Guo
Catherine & Charlotte at Vesta Properties Agency are absolutely professional and thorough. I can't recommend them highly enough. Catherine is super friendly and communication is great. Charlotte is 100% proactive and always on the end of the phone regardless of the time of day. I would have no hesitation recommending them!... Read more
5th May 2021 (3 years ago)
M Grigore
My friend and I rented a two bedroom flat during the COVID-19 pandemic. The staff was friendly and understanding of the difficulties encountered regarding the move. (international students) The staff also answered promptly to all of our questions. Overall, Vesta Properties is a reliable agency that offers a lot of support to their tenants.... Read more
Tenant
20th Apr 2021 (3 years ago)
M Adekoya
Due to the ten days quarantine, we weren't able to move around. I saw a listing and called Vesta Properties Agency. I explained our current constraints, and they were able to provide virtual viewing for the property; Thanks to Charlotte.
In summary, we reserved the property virtually with support from Catherine. (super-efficient and very responsive staff) in 2 DAYS. After the quarantine, I walked into their office, did a transfer for both rent and deposit, and that's it; Got the keys. By the way, I am an international student.
Very seamless and stressless process. Vesta Properties sent All documents via email, and all calls placed to the agency were received and attended.
Concerning the property rented, I have not seen any that's cleaner, with attention to details. All facilities were either new or nicely renovated with the best of materials.
The Landlord has been amazing as well.
Thanks, Vesta, for making us feel at home. I highly recommend them.... Read more
Tenant
15th Apr 2021 (3 years ago)
R Benwell
As an out of area landlord, it's important for me that I can TRUST my letting agent 110%, with Catherine that doesn't come into question at all. I find Catherine to be proactive, on the ball when addressing issues and knowledgeable with current regulations and legislations.
I will only ever use Vesta Properties and Catherine.... Read more
Landlord
13th Apr 2021 (3 years ago)
NurFatin
I rented a flat and moved in hurry due to baby delivery in March 2020 (expect to move in April). I cant imagined how my husband and I can manage everything without Catherine and Charlotte helps. They sorted everything in perfectly professional. The property was great and landlord is a kind man. As an international student, I recommend Vesta for all!!... Read more
Tenant
11th Mar 2021 (3 years ago)
A soni
I have rented apartment through Vesta properties Agency. These guys are just one mail or call away to any problem in the apartment and honestly they will provide solution to major issues within 1 or 2 days max.
Thank you Charlotte and Catherine for your quick response and support.
Highly recommended and Best in town!!... Read more
Tenant
4th Mar 2021 (3 years ago)
M Chillery
Have been a tenant with Vesta for over 6 years and found them to be great. Always quick to respond to maintenance issues, plus respectful and understanding of my needs as a tenant. Have always found everyone on the team friendly and professional. Thank you Vesta!... Read more
Tenant
19th Feb 2021 (3 years ago)
L Doyle
My family have rented a property through Vesta for the past four years with no problems at all. Repairs are carried out promptly and I have always had a good relationship with the staff. I would highly recommend Vesta to those looking to rent.... Read more
Tenant
19th Feb 2021 (3 years ago)
N Nuhu
I enjoyed every process to choosing our apartment. Charlotte was really patient and attentive to the details that were pertinent to my family. Catherine was also quick in answering my numerous questions ????. Glad I worked with Vesta and I will be definitely recommending their services to others.... Read more
19th Feb 2021 (3 years ago)
P Asueiza
I have met agents and very few stand out. Charlotte is simply an angel. She and Catherine are very accommodating with my questions and demands. I am simply awed by the manner and way in which they follow-up on issues with the accommodation. Ensuring our comfort is met despite the setbacks due to this dreadful pandemic. Kudos to Vesta Team, definitely recommending them.... Read more
1st Jan 2021 (4 years ago)
S brodie
Spent 18 months doing my own repairs. Vesta constantly ignored our requests for repairs. We were excellent tenants, never missed rent, kept property clean. After our rent was hiked up by £100, we left, with notice. They are now inventing problems with house, so delaying our bond. Such a shoddy company, totally avoid. Go to Loveitts, a proper company. Don't believe the good reviews, they probably write them themselves.... Read more
Tenant
14th Oct 2020 (4 years ago)
D Harries
I have rented a property from Vesta for 2years . Professional and prompt service, when we had issues they were dealt with quickly
Thoroughly recommend Catherine ,Sam and the team that made it work for us... Read more
Tenant
3rd Sep 2020 (4 years ago)
D sidhu
Excellent agents... Read more
31st Aug 2020 (4 years ago)
K bhargava
I've stayed at an apartment managed by Vesta Properties for over a year and a half and they have been most responsive and helpful. This was especially true under the COVID pandemic situation when we had issues with the building management, and Vesta took special care to ensure I was put up in a hotel for the interim. Very supportive team and an overall lovely experience!... Read more
Tenant
27th Aug 2020 (4 years ago)
U Petresta
The best agent I have used in Coventry. The staff are very polite and always so welcoming, whenever i had any issue they would always help me as promptly as possible. i stayed with this company for my last 2 years of uni... Read more
Tenant
11th Aug 2020 (4 years ago)
M jones
I have rented through Vesta for 2 years. During my time withthem they have been amazing at dealing with any problems that I have had. They have dealt with everything quickly and efficiently. My deposit was returned to me as quickly as possible and they kept me informed all though the process.... Read more
Tenant
11th Aug 2020 (4 years ago)
A Ehsani
We rented a property from Vesta for two years. The first thing to say about them is very "friendly staff"! Very smooth and efficient process for making tenancy contract and the renewal. Prompt in response to our enquiries.
I'm very impressed at the service and would highly recommend!... Read more
Tenant
1st Jul 2020 (4 years ago)
H S
When you first visit the apartment, the staff will treat you with respect and it will seem like the apartment has no problems in it. As you move in, you begin to notice a series of problems that must be fixed by the agency. You’ll call them to solve the issues but they will treat you disrespectfully and will take absolutely ages to solve them.
This agency is only preoccupied with getting your money, and once they do, forget about having them meet any of their obligations.... Read more
Tenant
21st Dec 2019 (5 years ago)
A Bruce
Very efficient and knowledgeable Estate agent based in the city centre. The staff are very friendly. It is unusual to find companies that will go that extra mile these days. Would highly recommend.... Read more
28th Nov 2019 (5 years ago)
C Yunjen
I've never rented in England before, I was very scared and didn't know what to do. Vesta helped me so much, they sat with me to sort out my bills, they checked in with me to make sure I was okay. One day my heating broken and they got it fixed in a few hours. They talked to my parents and really calmed us all down and made sure they knew I they would look after me. I hope other agencies in the UK are as good as these are.... Read more
Tenant
21st Nov 2019 (5 years ago)
G Pav
No idea why all the negative reviews, think people just don't like to be charged for damage they cause in properties!!
Rented a couple of places with Vesta and they've always been fair and professional with me, I'd reccomend tem to anyone.... Read more
Tenant
21st Nov 2019 (5 years ago)
M Abdulredha
Rude, unprofessional and disrespectful organisation.
Tried to steal my deposit, but DPS deposit scheme protected me against their theft.
Beware never let from these people, they do not care about you, once they get your money your dead meat to them.... Read more
Tenant
13th Nov 2019 (5 years ago)
R Lalchandani
Rented a 1 bed flat, with them, I was given a property filled with dirt and cobwebs and at check out after having it cleaned thoroughly, they charged me for the cleaning costs!
Had many maintenance issues when I moved in, never heard back from them.
They have a repeated behavioral pattern of charging unfair costs to young adults/students at check out stage! I
I would avoid them at all costs unless you want to be charged unfairly at check out and want to have many maintenance issues throughout the year!... Read more
Tenant
17th Sep 2019 (5 years ago)
L Veronita
Vesta were my saving grace, they have helped me so much over the last few years. They have given me a property I love and they have helped me turn it into a home.
They're lovely to deal with, real people instead of robots telling you whats what!!
They've helped me with everything I need, anything that needs sorting in the house gets sorted, I'm so impressed at the service. I've rented for years and years and they're the best I've ever had!... Read more
Tenant
30th Apr 2019 (5 years ago)
S Rai
BEWARE STUDENTS. AVOID AT ALL COST.
We rented a student property with Vesta and prior to checking in, the house was in a dirty mess and unhygienic state (photos attached).
Also, the following facilities were not provided; fridge, freezer, washing machine, and bedroom curtains. It took 3-4 weeks to get this problem solved.
Lastly prior to checking out, Vesta decided to take £400 from our deposit. What pathetic agency has the audacity to charge us £400 after all the troubles they caused us when checking in.
Overall, avoid at all cost and don't choose Vesta Properties.... Read more
Tenant
24th Feb 2019 (5 years ago)
F Singh
Really good. Me and my friends loved the property so much we stayed the whole three years we are at uni!
I am studying my masters and asked vesta to find me somewhere and they did as I didn't want to rent with someone else.
Any problems were quickly dealt with, and the agents are so nice and friendly. If I could give six stars I would!... Read more
Tenant
9th Nov 2018 (6 years ago)
R W
I had to wait a little while for my deposit, but they called and explained to me the procedure and what was taking a while (receiving an invoice). It was a bit annoying but It was out of there hands, and they were keeping me up to date every step of the way, so I really appreciated that.
Any other issues I had with the flat were sorted really quickly by them. Would recommend to anyone renting in Coventry.... Read more
Tenant
7th Nov 2018 (6 years ago)
J F
I have rented my properties with Vesta for years, and I wouldn't go anywhere else. I have had bad experiences with other agents, but the staff at Vesta are so efficient. They're on top of everything that needs doing, communicate with me all the time, and are lovely to deal with.
Never had issues and have even brought a couple of family memebers over to rent properties with them as well! Highly recommended.... Read more
Landlord
7th Nov 2018 (6 years ago)
C Wei
Hi, I rented last year. Company really good and helpful. Replied quick. Returned deposit quickly. Really nice.... Read more
Tenant
7th Nov 2018 (6 years ago)
Sam
I rented with Vesta for two years and never had any problems. Any maintenance was completed on time, last winter my boiler broke down and they even dropped me some electric heaters out of hours!
The staff are really friendly and always responded in good time, I was sad to leave them!
Thanks Vesta!... Read more
Tenant
7th Nov 2018 (6 years ago)
A Badiu
Not giving deposit back in time (months overdue, and you have to chase them a lot), overcharging for small things. Keep your money, find another agency. I had good experiences with all the other ones so far.... Read more
Tenant
25th May 2018 (6 years ago)
M Alref
Avoid completely. Very unprofessional. Delibretly ignored emails, lack of action, repairs that were there from the previous tenant is still not fixed despite them promising to do so. The list goes on and on. You wont find them enthusiastic or supportive anymore once you sign a contract with them.... Read more
Tenant
24th May 2018 (6 years ago)
C Lee
ATTENTION!!! This agency is horrible. They are nice until you pay for the property. They do not respond to emails, repair/replace stuffs in the property and YOU WON'T GET YOUR DEPOSIT....EVER. AVOID THEM PLEASE.... Read more
Tenant
3rd Feb 2017 (7 years ago)
M Pellow
Please please please do not waste your money with these wasters!! They are rip off merchants that owe us thousands of pounds in unpaid rent!! They also are withholding very important information about our tenants. We trusted these armatures!! They charge extortionate fees and don't do any background checks. Don't use them!!!!... Read more
Landlord
18th Jan 2017 (8 years ago)
N k
Wouldn't recommend to ANYONE!!
Rude, seem uneducated(poor English language, even though they're British), no manners very surprising and yet not so surprising.
They're nice to you untill you sign the contract and move in the house.
Have asked plenty of times to change the carpet or clean it, guess what? they still haven't done it and tried to blame/charge me for the damage - having shown proof of how I found the property was when they believed me (luckily I took pictures).
Be careful of this agent. Wouldn't recommend to ANYONE!!... Read more
Tenant
25th Oct 2016 (8 years ago)
A dewar
We leased a property in central Coventry sight unseen for our son who was preparing to attend Coventry University. Arrangements were initially made over the phone based on Charlotte and Catherine's promise that the property was ideal given its condition and location and as such we paid our rental deposit to secure the property. When we arrived two months later we found the property to be exactly what was promised - it was well presented and very convenient to the University. From that point onwards Vesta Properties were easy to deal with and handled the minor issues that arose during our sons tenancy quickly and professionally. I would certainly recommend using them - whether your are a prospective tenant or landlord.... Read more
Tenant
20th Aug 2016 (8 years ago)
N k
Wouldn't recommend to ANYONE!!
Rude, seem uneducated(poor English language), no manners.
They're nice to you till you sign the contract and move in the house.
Have asked plenty of times to change the carpet or clean it, guess what? they still haven't done it and tried to blame/charge me for the damage - having shown proof of how I found the property was when they believed me (luckily I took pictures).
Be careful of this agent. Wouldn't recommend to ANYONE!!... Read more
Tenant
9th Aug 2016 (8 years ago)
E Anzures
My husband and I reserved our property online before moving to Coventry and we absolutely loved it once we saw it and moved in. It was exactly what we wanted and what we were expecting, the flat was gorgeous.
Excellent service and professionalism. Charlotte and Catherine were sincere and helpful from beginning to end.
We asked a ton of questions and they were very happy to answer them every single time. Would definitely recommend. ... Read more
Tenant
22nd Jun 2016 (8 years ago)
D srinivasamurthy
I rented a property in Coventry through vesta properties. I am very happy with the service I have received so far. I rented the property entirely by the estate agents recommendations without physically seeing it and it turned out to be exactly the sort of property I wanted.
Charlotte and Catherine at Vesta properties are very helpful and professional . I would highly recommend Vesta properties to anyone looking for a good estate agent in Coventry.... Read more
Tenant
26th Apr 2016 (8 years ago)
Hippy02
Good company with lovely employees. Problems get solved nice and quick (i.e. replaced the old damaged mattress, installed new blinds etc).
I looked at other reviews to see what other people thought of them and I can honestly say that some of them are not fair and have been written out of spite. I've never had arguments with any employee, I've always had civilized discussions with resolutions to every problem.... Read more
Tenant
1st Mar 2016 (8 years ago)
S Roberts
I recently rented a property in Coventry whilst working away from home. They were great in helping me find somewhere and all the arrangements were made very quickly. I did have some issues with some electrical appliances in the apartment, but they were generally sorted out with the maintenance people or landlord in a timely manner.
I would recommend them to others looking for a letting agent.... Read more
Tenant
1st Mar 2016 (8 years ago)
A Norrish
2 properties let in two months- both within days of advertising. Thank you Charlotte and Catherine!
Friendly, fast and fantastic service!
Very pleased with the marketing - the photos were great. ... Read more
Landlord
14th Feb 2016 (8 years ago)
R Bains
I am a Landlord in Coventry and I have been a client with Vesta Properties since they first opened. I have tried several other agents in the area but their service was always below the expected standard. Vesta are excellent as a team. They go 'above and beyond' your expectations. The lettings team are always at hand. Their response to queries is quick. Vesta Properties deliver results with prompt payments and immediate action to problems. Based in London, the only reason I continue to let in Coventry is because I trust Vesta. Vesta Properties are the best agents in Coventry.
... Read more
Landlord
1st Feb 2016 (8 years ago)
P Mistry
I have been a tenant of Vesta Properties for many years and I will never rent from any other letting agency again. I rented a property through Vesta then a couple of years later found another property with another agent, that was the biggest mistake I made asi only experienced poor service, I went back to Vesta and now I will not change from them.
The service Vesta provides throughout my tenancies is second to none, They are very professional and friendly in the service they provide, they are an efficient and a caring agent, any problems I have experienced with a property I have not had to wait to get it resolved, they have sorted it very quickly. I have always found them approachable with any type of issue I have raised.
I would recommend Vesta Properties to everyone.... Read more
Tenant
29th Jan 2016 (8 years ago)
K Normoyle
Great staff. Always helpful and cheerful. Always resolve any problems quickly.... Read more
A Gheorghiu
Money grabbers.
I was a tennant for a year. When I moved in the house was a mess and in every room there was unfinished work which they said they’d take care off and never did. The garden was a jungle, there was a blockage in the waste pipe and the boiler kept breaking which they tried to charge me for until the workmen reported it couldn’t have been caused in the time we lived there. When we moved out we cleaned thoroughly to a higher standard than it’d been when we moved and they still tried to keep our deposit!... Read more
A Sebin
Very good and flexible service. I am completely satisfied.... Read more