It's very difficult to judge their service, I don't live in England. But when I emailed they did respond in the 24 hour period... Read more
Seller
2nd Dec 2024 (24 weeks ago)
Professional and extremely helpful. Communication was excellent. Agents who took viewings were very friendly, professional and always had time to answer any questions, whether from the viewer or ourselves as the vendors.
Couldn't have asked for anything more - exceptional service!... Read more
Seller
13th Oct 2024 (7 mo. ago)
Unfortunately Shortland Horne had my property on their books for 19 weeks and only managed to secure 2 viewings in that time frame
One of those viewings was a buyer that could only offer £30k below the asking price due to mortgage restrictions
I was advised to reduce the price by £10k but this still didn't yeld viewings or offers despite the property being completely renovated with no chain
I was impressed with the pitch when choosing an estate agent and chose Shortland Horne over others but the reality of the selling process has not met expectations... Read more
Seller
10th Feb 2024 (1 year ago)
Not impressed with Shortland. Only had 1 viewing in 3 months and the same agent then told us later we need to price the house lower, even though we trusted his initial thoughts on what the house would sell for. Overall, not impressed.... Read more
Seller
28th Nov 2023 (1 year ago)
House didn’t sell,... Read more
Seller
26th Nov 2023 (1 year ago)
The property is not sold, wasted time waiting to hear from buyers broker, they then tried for a mortgage elsewhere and were declined, another buyer was a waste of time and did not come up with relevant documentation. I feel they let it go on to long and so we lost out to other interested buyers .market has now changed and is more difficult . With another estate agent now
Wasted a long time for buyers broker who they could not get in touch with ,then they were refused mortgage with another lender.I feel they should of reacted a bit quicker,I was doing all the phoning to ask what was happening , the next offer did not complete.ther we’re other interested peoplee... Read more
Seller
26th Jul 2023 (1 year ago)
Excellent service. A pleasure to work with. ... Read more
Seller
4th Aug 2022 (2 years ago)
My review is primarily for the Walsgrave branch of Shortland Horne, headed up by Sue Costello. They are excellent…found us a buyer and handled every stage and potential hurdle - I could not recommend them highly enough... Read more
Seller
18th Feb 2022 (3 years ago)
Very easy to deal with. Some of the other agents recommended to us were your typical slimy estate agents. ... Read more
Seller
2nd Dec 2021 (3 years ago)