Last Thursday during s night hectic day I ended up in the Darlington offices meeting Ms Andrea Godfrey.
Andrea is an exceptionally professional person with unique customer management skills. Given the unusually turbulent nature of the day leading me to meet her I must say that her manner of listening and receiving me and her guidance made a crucial part in assisting me to make the right decision.
It was, I must say, a privilege to meet with her and I am eternally gratefully to her.
Regards,
Bina Hejazi... Read more
Landlord
20th Nov 2024 (8 weeks ago)
P Todd
I would like to thank the whole team at Your Move. They have been fantastic throughout the process. We haven’t moved house in 30 years so found it daunting at times. The team are always on hand to speak too & nothing is too much trouble. Special mention to Lindsey, Hannah, & Liam. Thank you.... Read more
14th Nov 2024 (9 weeks ago)
L Doughty
Sharon Sapsford is a star ????
So lovely to speak to too, extremely helpful and professional.
Always fully appreciate all her support and professionalism
Thanks Sharon ???????????????????????? 6 stars and above from me.... Read more
1st Nov 2024 (11 weeks ago)
E Gawn
I worked with Sarah during my recent relocation and she was absolutely fantastic before, during and after the move! She was quick to respond and was incredibly helpful. I would absolutely recommend Sarah and Your Move to other people during the renting process.... Read more
Tenant
30th Oct 2024 (11 weeks ago)
D airey
Very efficient process. Lindsey was extremely helpful and informative. I had never sold a property before and she was always on hand to answer queries and explain the process stages. I would certainly use Your Move again if needed.... Read more
Seller
26th Oct 2024 (12 weeks ago)
A Etherington
Sold my house back in February with your move and they were fantastic! While the marketing package you pay for unlike some estate agent it was well worth the money, the photos were fantastic and the VR walk around a great addition. Needless to say the house sold within a month no doubt due how well it was marketed. I'd use your move again in a heartbeat! Special mention and thanks to David James who personally dealt with my sale and to whom nothing was too much trouble. Any queries I had were dealt with quickly and communication was second to none. It's so hard to find companies with good communication nowadays and whom you can actually pick up the phone and speak to. If I could give them another star on this rating I would. Excellent from start to finish!!... Read more
Seller
26th Oct 2024 (12 weeks ago)
H Hope
Your Move have been fantastic in helping me achieve my property goals! I have dealt with Sarah Maddison and Liam Wright who have both given first class service throughout my experience. I look forward to doing more business with you in future!... Read more
11th Oct 2024 (14 weeks ago)
T Oloyede
Working with YourMove has been a great experience. I regularly work with Liam and most recently Sarah in property letting. They are very well informed and professional. I particularly like the great communication, the fact they always keep the customer 1st and work to find solutions for all parties. Courteous, respectful and knowledgeable. Highly recommended! I will be calling on the YourMove team very soon. Many thanks... Read more
Landlord
10th Oct 2024 (14 weeks ago)
D Cooper
Sharon Sapsford has been amazing throughout, I would highly recommend yourmove always helpful.... Read more
4th Oct 2024 (15 weeks ago)
A Suresh
We would like to thank the team at Your Move for such excellent support of our recent purchase. We are so very grateful for their patience and efforts in chasing and advising us during a very complicated process.
We wouldn’t hesitate in recommending Your Move, and would especially like to thank Ruth for her kindness and hard work in getting us over the line.... Read more
Buyer
3rd Oct 2024 (15 weeks ago)
P Swift
We thoroughly recommend Your Move Darlington. We would like to thank Sharon in particular as she is responsive, very approachable helpful, and efficient. She is prepared to go the extra mile for her clients to ensure a positive experience.... Read more
3rd Oct 2024 (15 weeks ago)
A Abidoye
I had a fantastic experience. They helped me secure a home I didn’t think I was qualified for, taking my personal circumstances into account. My letting agent, Sarah, was incredibly attentive to my needs and always ready to assist.... Read more
Landlord
3rd Oct 2024 (15 weeks ago)
P Swift
We thoroughly recommend Your Move, and especially Sharon Sapsford at the Darlington branch. She is very responsive, conscientious and professional and will go the extra mile, without a second thought. A very good experience.... Read more
2nd Oct 2024 (15 weeks ago)
K armstrong
We have had a very pleasant experience with your move, since viewing houses at the start they were very helpful and very easy to get hold of, quick at sorting viewings out and getting back to us with the information we needed! Sharon Sapsford who has been looking after us through the process of our purchase has been great, very lovely & friendly lady always very helpful & guided us in the right direction of things we needed to do! and always kept us updated throughout the process. 5 stars from us :)... Read more
Buyer
1st Oct 2024 (16 weeks ago)
A Parsons
Excellent service from Lindsey and the team at Your move Darlington.
I placed my property on the market earlier this year, Lindsey was my advisor, she is very friendly approachable and professional.
The contact between us was excellent and the whole process seamless and the house sold within days.
Many thanks to all.... Read more
Seller
24th Sep 2024 (17 weeks ago)
C Comsa
Many thanks to Ruth, who made whole moving process very smooth and was always at hand for any questions!... Read more
20th Sep 2024 (17 weeks ago)
L Merritt
Bought and sold a few times now with your move and wouldn't think of using anyone else....Sharon was my contact throughout
Communication was always prompt and kept in touch with solicitors etc and this was probably from start to finish 8/9 weeks which was efficient prompt
Many thanks
Hopefully no more moves for a while... Read more
Seller
20th Sep 2024 (17 weeks ago)
S graham
Ruth was amazing, very helpful and made it easy for us.... Read more
19th Sep 2024 (17 weeks ago)
H Robinson
Thank you to Lindsey Todd for her great service. Brilliant at getting back to me quickly and always efficient and pleasant to deal with.... Read more
18th Sep 2024 (17 weeks ago)
E Sneddon
Prior to selling our property, we sought 3 valuations from different estate agents. Hannah Irvin conducted the valuation on behalf of Your Move. From the get go, Hannah was extremely friendly and informative regarding the process of putting our property up for sale. Her professionalism was exemplary and I couldn’t recommend her highly enough. The process was seamless and within weeks, we received an offer for the asking price which Hannah recommended. Hannah’s approachable nature was the primary reason we chose so sell our property with Your Move and I would most certainly use Your Move in the future. She is an asset to the estate agents.... Read more
Seller
17th Sep 2024 (18 weeks ago)
S Wheadon
The Your Move team are fantastic, I wouldn’t hesitate to use them again in the future. Special thanks to Sharon & Hannah and their great work on the quick sale of my property.... Read more
Seller
18th Aug 2024 (22 weeks ago)
G Rankine
Thank you ruth you were amazing from start to finish helping us secure our new home ????... Read more
17th Aug 2024 (22 weeks ago)
N McHugh
Andrea Godfrey in the Maintenance Team has been amazing since my involvement with her. She was pro-active in getting historic repairs to my property completed and is always on the other end of the phone or email if needed and made me feel supported. Cannot thank her enough.... Read more
Landlord
16th Aug 2024 (22 weeks ago)
S Ditmer
Can’t really compare the service as it was the first time I use a letting agent but the experience with Your Move was very positive especially with Ruth Goodstadt.
Thank you Ruth.... Read more
15th Aug 2024 (22 weeks ago)
A Boutique
Sharon , very professional and always i received timely responses from you. Sharon always answered my questions and kept updated about the propertywhich I want to buy. Many thanks for all your help in each and every processes in buying a home.... Read more
Buyer
9th Aug 2024 (23 weeks ago)
G Tavares
I would like to thank the work of Sharon Sapsford, who contacted me promptly when necessary, thus helping the process run faster from my home in Darlington.... Read more
7th Aug 2024 (23 weeks ago)
L Arrowsmith
Absolutely fantastic experience with Your Move recently with selling my house. Acted at pace and sold my house well over asking price within three days, the service is brilliant with special thanks to Hannah, Lindsey & Sharon! I look forward to completion and using you again in future... Read more
Seller
19th Jul 2024 (5 mo. ago)
L Huang
Iam very happy with Ruth as she helped me a lot to Go through the whole process... Read more
14th Jul 2024 (6 mo. ago)
M Noye
Absolutely amazing services from Charlotte & the team at Your Move in Darlington. Just moved into my new home, such a smooth process from the team, especially Charlotte.... Read more
Buyer
13th Jul 2024 (6 mo. ago)
A Opemititi
Ruth has been great all through my letting and move in process. She went out of her way to make sure everything is as it should be. Responds to all queries promptly. Lovely lady and it was a pleasure working with Ruth.... Read more
Landlord
12th Jul 2024 (6 mo. ago)
N jose
Iam very happy with Ruth as she helped me a lot to Go through the whole process... Read more
12th Jul 2024 (6 mo. ago)
M Alfadil
I have been with your move for the last 3 years and it has been always very smooth.
No while I am moving out, Charlotte have been massively helpful with sorting out everything for me and my flatmate as well my reference for the new property. It has been a very stressful time for me arranging everything but Charlotte was there to make it better.... Read more
Tenant
10th Jul 2024 (6 mo. ago)
B Nafisat
I had a great experience with Your Move especially with Ruth Goodstadt. She made the application process seamlessly.
Thank you Ruth.... Read more
S N
Just completed a sale through Your Move Darlington. They provided an excellent service. Thanks to Lindsey Todd who dealt with the process. She was very helpful and understanding. Always able to talk to Lindsey when I had queries and she dealt everything promptly and professionally.... Read more
Seller
30th Jun 2024 (6 mo. ago)
I D
If you're looking to buy a property through this Estate Agency, ask for Lindsey Todd to be your agent there. Got nothing but great things to say about her - she's super nice as a person (makes a huge difference I think), stays on top of all the paperwork throughout the whole process and does things quickly and right away instead of dilly-dallying like some people do, and when you have questions or requests you just ring her and if she happens to be unavailable at that very moment she calls you right back and then promptly follows up on whatever the matter is and keeps you updated on how things sit. Really couldn't be happier with her work!... Read more
Buyer
29th Jun 2024 (6 mo. ago)
A Keane
Very good letting agents, helpful with communication with the landlords. Ruth was very helpful and friendly. Everything done within a timely manner... Read more
Landlord
29th Jun 2024 (6 mo. ago)
L Ada
The letting agent Ruth is very helpful, friendly, responsive and efficient. Everything goes very smooth and stress free. Best agent ever.... Read more
Landlord
25th Jun 2024 (6 mo. ago)
O Ayodele
Ruth, very professional and always received timely responses from her. Ruth Always answered my questions and Kept me updated all the time & dealt with everything so professionally. I can truly recommend this company based on the way Ruth related with all through the renting process. Many thanks for all your help... Read more
Tenant
22nd Jun 2024 (6 mo. ago)
U Shadrack
Ruth was exceptional in handling my moving process. and that made it went smoothly.... Read more
12th Jun 2024 (7 mo. ago)
C Elizabeth
I became an accidental landlord 8 years ago when I moved from the area. Renting is an area I know very little about, however, the team at Your Move have looked after me and my property exceptionally well. Everyone at the Darlington branch are so knowledgeable, patient and most importantly friendly. I'd like to thank all of you for all that you have done, but a special mention to Andrea Godfrey who has got me through some particularly challenging times.... Read more
Landlord
11th Jun 2024 (7 mo. ago)
S Benjamin
What can I say!? I really couldn’t have asked for more!!
Liam has been incredibly helpful. Always going above and beyond and always pleasant to speak with. Nothing is ever too much trouble!
He picked up the keys to my property on a Tuesday, presented me with several options and a let was agreed the same Friday.
I look forward to working more with him and the team going forward! It’s been a great pleasure thus far!... Read more
Landlord
7th Jun 2024 (7 mo. ago)
L B
I sincerely hope we never have to deal with this company again. We own our property but the house next door is rented through this agency. The shared fence collapsed into our garden so we contacted them to ask the landlord to contribute half to the repair. After jumping through several hoops (spanning months) including downloading and paying for additional house deeds (we never saw theirs in response), getting quotes to be told they were too expensive we eventually agreed to the fence being repaired instead of replaced by one of their preferred contractors. We were then told we'd have to pay cash up front, whilst next door was invoiced. I asked to see a copy of the bill but was told we could only see our invoice, not theirs and was told to contact the contractor myself. Throughout the process they were incredibly rude, unhelpful and made us feel as if we were doing something wrong by asking for the contribution, even though there was nothing to say the fence belonged to either side. We will be telling all friends and family to avoid at all costs.... Read more
28th May 2024 (7 mo. ago)
J Bergin
Unprofessional and unscrupulous...got gazumped by them for the sake of a few extra pounds in commission...never again!... Read more
Buyer
21st May 2024 (7 mo. ago)
R Cash
Brilliant staff at your move and really helpfull the whole process with ruth from start to finish was so smooth massive thank you for all your help and the help from everyone in the office as well so helpfull with the little things iv phone up over and helped get things sorrted in such a timly manner... Read more
14th May 2024 (8 mo. ago)
A S
We recently bought a house from someone using Your Move Darlington and found them very responsive and clear as estate agents. Things progressed smoothly and David was very helpful.... Read more
Buyer
6th May 2024 (8 mo. ago)
From first meeting David James at Valuation to having regular updates with Lindsey Todd everything has been A1 we have been informed of everything and given valuable advise... Read more
Seller
6th May 2024 (8 mo. ago)
M Shahbaz
We extend our heartfelt gratitude to the YourMove team, particularly to Charlotte Zunjic, for their invaluable assistance throughout the rental process. Charlotte's unwavering support and dedication were evident on numerous occasions, and her guidance proved instrumental in navigating various aspects of the process. Charlotte consistently went above and beyond to ensure our needs were met and any concerns addressed promptly. We are truly appreciative of her exceptional service... Read more
Tenant
30th Apr 2024 (8 mo. ago)
G Ramsden
We sold our house last year through your move darlington and were delighted with the service and support we received every step of the way. Due to a change of circumstances during the sale we were also looking for a property to rent and as we were so happy with everyone we had already dealt we decided to use them for our rental. The sales and lettings department worked fantastically together and managed to keep the sale of our house going and found us an excellent rental property.
I have spoken with Andrea in maintenance on a number of occasions and no matter whether its a small problem or something bigger she is always happy to help, has jobs organised and carried out to a high standard and in a very reasonable time frame. Her communication is excellent and thorough in all cases.... Read more
Seller
28th Mar 2024 (9 mo. ago)
P Numeri
Just wrapped up my rental with YourMove, and Andrea from the Hub Team was a total star. She went above and beyond to help resolve any issues I had, making everything way less stressful. Seriously, her extra effort made a huge difference for me.
Thanks so much Andrea.
Priscilla... Read more
Tenant
28th Mar 2024 (9 mo. ago)
P Vincent
Absolutely appalling levels of service. My time with these beggars belief they’ve been that bad. I can’t think of 1 positive and have a litany of complaints about them, which they’re clearly not bothered about. Avoid avoid avoid.... Read more
25th Mar 2024 (9 mo. ago)
S jersey
Thank you Andrea Godfrey for your help and support for our maintenance issue.You are so kind and supportive person.... Read more
20th Mar 2024 (9 mo. ago)
G Mertzios
We are grateful to the YourMove team and especially to Charlotte Zunjic personally, who helped us greatly on many occasions during the rental process. Crarlotte was always there to help and was instrumental in making the transition to the new home as smooth as possible. We are grateful for this, and for all you have done, Charlotte!... Read more
Tenant
20th Mar 2024 (9 mo. ago)
K yousef
Thank you Charlotte Zunjic for your help and support throughout the letting process. Your help much appreciated. Well done .... Read more
Landlord
19th Mar 2024 (9 mo. ago)
L Ionita
Thank you for helping with the purchase Lindsey. Help much appreciated ??... Read more
Buyer
16th Mar 2024 (10 mo. ago)
R Nyamekye
Charlotte is very lovely, she is good at what she does and I'm glad I went to her. Excellent job your move. I will definitely recommend.... Read more
16th Mar 2024 (10 mo. ago)
Carol
We would like say a big thank you to, Elisha, David, Lindsay and the team at your move. The service and support they have provided has been excellent throughout selling the property. Ensuring we were fully informed at all times, which was invaluable to us, they have gone the extra mile to ensure a smooth process.
We would recommend them to anyone who is thinking about selling their property.... Read more
Seller
14th Mar 2024 (10 mo. ago)
F Kanij
Thank you to Elisha, who has gone above and beyond to understand what I was seeking in a property. She offered great suggestion of alternative property when I was disappointed with a few. She also kept me upto date with everything going on with the process, which have been really helpful. Unlike other estate agents, Your move will keep in contact with you and offer suggestion to help you on your search. Really gave it a personal touch, well done Your Move Darlington.... Read more
13th Mar 2024 (10 mo. ago)
S SMITH
Yourmove Darlington branch I would recommend highly the sales team are determined to get the job done especially Elisha sully who knows the job inside out and has worked hard to get the result I was looking for,well done elisha I trust them to get us the end result we are looking for keep going yourmove (elisha)... Read more
Seller
9th Mar 2024 (10 mo. ago)
M Andijani
I had an excellent service with YourMove Darlington. Charlotte was especially wonderful, and has made the process of renting very smooth.... Read more
Tenant
2nd Mar 2024 (10 mo. ago)
P paul
We’ve been delighted at the excellent service provided by Your Move. They were polite and prompt at all times. A special mention to Charlotte Zunjic for making the process stress free... Read more
2nd Mar 2024 (10 mo. ago)
ADW
As a landlord I have recently been in contact with Andrea, Hub Team Lead, and she has been amazing. Andrea has gone far beyond what I would have expected to resolve my issues and taken away the stress. This is +1000% better than the service I received when the service was centralised down south, thank goodness for local knowledge and caring staff.
Once again Andrea, may thanks for you help.
Andy... Read more
Landlord
27th Feb 2024 (10 mo. ago)
K Matongo
Thank you Your Move Darlington and a big shout out to Charlotte for walking this journey with us. She made it so easy and all answers were in her fingertips. She was a phone call away from hamster to end. We will do this again and this time it will be buying our own. For now we are enjoying this beautiful house that we have made our own home. Thank you once again Charlotte.... Read more
Tenant
19th Feb 2024 (10 mo. ago)
D Kalara
Thank you, Your Move Estate Agents Darlington for making my renting experience a positive one.
From the initial inquiry to the finalization of my entire process, the level of professionalism and commitment demonstrated was truly commendable.
I would like to specifically commend Charlotte for her exceptional assistance. Her efficiency displayed was remarkable. She consistently demonstrated a high level of professionalism, and a genuine commitment to ensure that entire process was completed promptly, incredibly smooth in a timely manner.
Highly recommend the unmatched services!... Read more
Tenant
3rd Feb 2024 (11 mo. ago)
C Dissanayake
I had a great experience with Your Move Estate Agents Darlington. The service was quick and transparent.
Charlotte who did assist us throughout, was very professional and made the whole process seamless, also was great to work with. She was an outstanding member of the team & finalized the job enabling us to move to the property as she promised to the date. Friendly and highly competent folks. Highly recommend their services!... Read more
Tenant
3rd Feb 2024 (11 mo. ago)
Z Ahmed
In an already viscous rental market where houses are hard to come by, Liam really went the extra mile finding a house. He made the process easy and it was done and dusted very quickly, Liam is always available and has really made the move as smooth as I could possibly ask for... Read more
Tenant
26th Jan 2024 (11 mo. ago)
S Poly
Woow such a great team!! I was struggling to find a home for few months and Finally i made it with the help of the team "YOUR MOVE " specially Liam wright and Charlotte zunjic!
I am so happy with their work they have done for me!
Great services delivered to me!
Highly recommend them??????... Read more
26th Jan 2024 (11 mo. ago)
K Davies
Brilliant from the start! I was struggling to find myself my first home till I entered Your Move Darlington. Lindsey and Debbie were fantastic. Helped me find the right place and forwarded me to a fantastic Solicitor to finalise the purchase of the property. I couldn't of been more pleased with the way everything has gone.
Highly recommend... Read more
Buyer
16th Jan 2024 (1 year ago)
A H
Email spam - I have asked to be removed from the mailing list multiple times yet I am still receiving endless spam emails of properties I have no interest in. You have been told I am no longer looking, I viewed one property ages ago now, and I am pretty sure at no point did I give you consent to continually send me this stuff.... Read more
5th Jan 2024 (1 year ago)
P Conroy
Great Service on the sale of my property at Central Park from David and the all of the branch; They went the extra mile to ensure the sale went over the line... and both buyer and seller were happy. Top Notch... Read more
Seller
19th Dec 2023 (1 year ago)
P Brew
Shoddy and unprofessional service. From the moment I arrived in branch and the valuer couldn't be bothered to break off her personal conversation to take my details, to the fact that these were jotted on the edge of a blotter, I suspected this would be a shambles!
Having waited 45 mins in an empty house ... no one arrived. When I rang I was told that she had gone to the wrong house. I find that unlikely as everyone on that corner of the street would have directed her to the right one. In addition I had given her a mobile number to contact me and no call came.
This service is upwards of £1600, so I am pleased for the company if they are doing so well that they can treat customers in this way.... Read more
Seller
11th Dec 2023 (1 year ago)
T salako
An easy and transparent process, and a good follow up.except the day I wanted to collect key,I expected one of your staff to follow me there but they didn't which is not good enough.every other about there service was superb... Read more
Tenant
7th Dec 2023 (1 year ago)
E Atkinson
Andrea is really helpful and always available to speak to when needed. She always solves any problems I have in a quick and efficient way. Very polite and very welcoming manner.... Read more
26th Sep 2023 (1 year ago)
L Oyekunle
Andrea has supported my family and I as tenants since Feb 2023 - she is friendly, always willing to help. Her communication skills are excellent and I will not hold back from giving her a positive 5 star review.... Read more
Tenant
25th Sep 2023 (1 year ago)
V Adams
I reported an issue with our property, really quick response time, Andrea kept us informed of what was going on and the issue was quickly fixed. Much better system overall.... Read more
22nd Sep 2023 (1 year ago)
J Wain
The most stressful and expensive time renting a house that had soaking ceilings and wasn’t habitable. My concerns and reasonable requests were ignored. It cost a fortune in heating bills trying to reduce the damp. I will not deal with company again. The house should not have been advertised. It was one traumatic situation to another.... Read more
Tenant
13th Sep 2023 (1 year ago)
S Gibbon
Couldn't recommend them enough. We sold our property through your move and it was definitely the best choice. They are super friendly and answer any and all questions I had. We had a very difficult time with buyers solicitors and they did everything they could to push it to completion. We couldn't thank them enough especially Lyndsey and David who I spoke with nearly daily over the past month. Highly recommend!!... Read more
Seller
8th Sep 2023 (1 year ago)
J Marlow
I always know that if I talk to Andrea, my letting agent, that the issue will be resolved or question answered with efficiency and thoughtfulness. I've been renting with Your Move for 3 years and Andrea has been there for me the whole time. She always keeps me fully informed and genuinely cares about my experience.... Read more
Tenant
9th Jul 2023 (1 year ago)
E Records
Liam Wright is the most unprofessional estate agent any business person should ever deal with... He is very unprofessional, rude, and lack competence. I booked appointment to view a property and had to travel 6hrs round trip without your move properly following up the appointment. First an appointment was booked on a house that was already sold and secondly this property in Middlesbrough which they totally don't have access or control over.
I will never have anything or let anyone I know or don't know have anything to do with such a very unprofessional company that lack professionalism. Your customer or client is your business the moment you loose one you have lost 1m because you don't know the will power of the customer you treated wrongly. This 21st century Your Move having such incompetent staffs to deal with business minded people is so disgusting.
Worse estate agent in United Kingdom is Your Move Darlington branch with the likes of Liam the branch should be closed down.
He is racist.... Read more
8th Jul 2023 (1 year ago)
C Anyaegbu
We had a wonderful experience working with Fiona Sheach(Letting negotiator) of Your-move-darlington. She supported us all along the way. She explained the gray areas and helped us in completing the process successfully.... Read more
Landlord
16th Jun 2023 (1 year ago)
I McNaughton
Not a pleasant, straight forward or at all satisfactory experience with Your Move in Darlington and typical of what you can expect from the vast majority of estate agents in my extensive experiences. This agent does the very least amount of work for the maximum fee and expects the client to chase them up for progress (often!) with little intervention to ascertain what's going on along the chain and report back and quick enough to pass the responsibility on to and blame others involved when it comes to delays leading to completion! Really annoyed with this estate agents attitude and the lack of progress made until due pressure was applied, which as a client should never have been necessary in the first place and prolonged the completion of the sale by several weeks by failing to manage the chain or communicate adequately with all those involved. Incompetent, obnoxious, arrogant, ignorant and unprofessional staff at almost all levels with the single exception of the initial valuer and would not recommend them at all, leaving the remaining option of then having to choose the best of a bad bunch, good luck there and you've been warned! Not a profession in any sense of the word, more like a racket! This is not a matter for further discussion (David James) but a reflection of my experience for potential customers to heed!... Read more
Seller
14th Jun 2023 (1 year ago)
M Gój
I had the pleasure of working with Andrea, an exceptional letting agent, a few years ago. I regret not writing this review earlier, but at that time, I didn't have any basis for comparison. Now, having experienced other letting agents, I can confidently say that Andrea's service was truly outstanding.
From the beginning, Andrea displayed professionalism and expertise. She took the time to understand my rental preferences and needs, ensuring the properties she presented were an excellent match.
What sets Andrea apart is her exceptional communication. She was prompt in responding to my inquiries and kept me informed throughout the process. Now, reflecting on my experience with other agents, I realize the value of her responsiveness and transparency.
To sum it up, Andrea is an exceptional letting agent. I wish I had written this review earlier, but now I can confidently say that her service stands above the rest. If you're looking for a dedicated, knowledgeable, and reliable professional, I highly recommend Andrea. Her unmatched service made my rental experience truly exceptional.... Read more
Landlord
29th May 2023 (1 year ago)
G Westwood
Really stressful time moving home but was made a lot easier with the help of Paige Hugill???? extremely efficient and couldn’t do enough to help .... Read more
18th May 2023 (1 year ago)
Z Wilson
Shocking company , plenty problems reported nothing every was sorted , they took an extra months rent even though we moved out , and are holding our deposit 1 month after being moved out . Disgraceful.... Read more
Tenant
11th May 2023 (1 year ago)
S Blakeburn
Easy to use... Read more
5th May 2023 (1 year ago)
D Machin
Thank you Paige Huggill for all your help with our tenancy. So helpful and quick to reply when contacted.... Read more
Tenant
24th Apr 2023 (1 year ago)
C Taylor
Liam Wright was highly proactive in finding a tenant for my property and did a great job getting the right tenant in a short period of time. Excellent communication throughout the entire process with a pragmatic approach to solving any issues that arose. Liam proved himself to be a trustworthy partner always delivering on his word. Look forward to working together moving forward and highly recommend to any Landlord looking for a reliable and friendly property agent.... Read more
Landlord
24th Mar 2023 (1 year ago)
P Hipsz
Thanks to the team at Your Move Darlington for helping me with my move... Read more
17th Mar 2023 (1 year ago)
A Fox
All of the team at Your Move Darlington have been outstanding in my recent move.
Thank you to Fiona and Stacey for accommodating my viewings and handover.
Special shout out to Liam who has been extremely helpful throughout, even replying to messages on an evening and a weekend!
Top class service all round. Can’t recommend them highly enough.
Many, many thanks.... Read more
16th Mar 2023 (1 year ago)
J Lear
Liam dealt with my tenancy brilliantly, he was really helpful and a really nice guy... Read more
Tenant
12th Mar 2023 (1 year ago)
L Metcalfe
Absolutely fantastic service from start to finish, Liam our estate agent was very friendly and approachable and the rest of the team was also very helpful when we have spoken to them. Will highly recommend to anyone and will let through these guys again in future!
Thank you to the team for helping make letting our new home such a pleasant and easy experience... Read more
Landlord
28th Feb 2023 (1 year ago)
A A
We had a good experiencing renting through Your Move in Darlington. Staff were always friendly and quick to reply to questions we had or any defects we reported. I wouldn’t hesitate to recommend their services.... Read more
Tenant
23rd Feb 2023 (1 year ago)
S Ahmed
Great professional company, helped find the right accommodation for my family, swift application and quick result. Liam was amazing explained everything and helped all the way to the end. loved the moving in present. thank you Your Move and Liam... Read more
6th Feb 2023 (1 year ago)
R Brown
Rented a property for 12 months, the process of viewing the property online was essential for us as we weren’t local to view in person. Quick process to get us moved in. Sadly we had to leave but again the process has been good.... Read more
Tenant
3rd Feb 2023 (1 year ago)
T Oliver
Highly recommend Your Move Darlington!
We bought our first home recently and Penny made the process so easy! The team made sure we had everything we needed and made sure we knew what the process was as first time buyers.
Thanks again to Penny and Michael for everything they've done and for making our purchase a great experience!... Read more
Buyer
14th Jan 2023 (2 years ago)
N Leafe
Would just like to thank Your Move (and Penny) for dealing with our difficult sale. It took 7 months but Penny never wavered at any point and was always on the buyer's solicitor's heels pushing things along. I actually think we'd still be selling our house now if it wasn't for her. She kept me in the loop at all stages and was very friendly, kind and patient. Thanks again for all your help, Penny & Your Move. - Nichola... Read more
Seller
7th Oct 2022 (2 years ago)
D Marchi
Five star team! Specially Paige!... Read more
6th Oct 2022 (2 years ago)
C Humphreys
Throughout my entire tenancy, Lindsay Thompson-Moore (Lettings Manager) has been hugely helpful and kind. She provides an exceptional professional service whilst demonstrating she cares about tenants and landlords. I highly recommend her.... Read more
Tenant
5th Oct 2022 (2 years ago)
B Phillips
Cannot believe the positive reviews. I have tried to enquire about a property for let all week and keep getting told there's no one available to help. No call back service, nothing. Was told by the sales team that all the properties are being let out so didn't see what the issue was. What an utterly dreadful response to my complaint. Just glad I'm aware of it to never let my own properties out through this agent.... Read more
Landlord
15th Sep 2022 (2 years ago)
F Allan
Great service, Liam and Lindsay were extremely helpful with everything we needed. Liam especially tried his hardest to make everything go as smoothly as possible.... Read more
3rd Sep 2022 (2 years ago)
S Coada
Liam has helped my parents move into their new home and has been amazing every step of the way
Would highly reccomend Liam & Your Move to anyone... Read more
10th Aug 2022 (2 years ago)
J Mainwaring
I recently moved into a flat managed by the Darlington Your Move Branch. The agent dealing with my rental, Liam Wright was exceptionally helpful and an extremely friendly guide through the process. I would definitely recommend Liam to another customer and am grateful for his help. The rest of the staff were also very helpful.
However, the 'vetting' system used to assess me and my guarantor was unbeliveably frustrating. It was an extremly invasive and unnecessary level of referencing and financial assessment which delayed the entire process significantly as well as adding a lot of stress to the process.... Read more
Tenant
3rd Aug 2022 (2 years ago)
L Palacio
Liam went above and beyond to help us in a difficult situation, to get us moved in when we needed and all sorted! Thank you again Liam!... Read more
28th Jul 2022 (2 years ago)
R hankinson
Incredible service from Your Move Darlington. Liam was extremely helpful in assisting me and my partner with our first move. He was available often, was thorough, made sure thing got done, provided amazing customer service and managed to meet an extremely tight turn around.
Huge thanks to Liam Wright and your move rentals for making the process as easy, stress free and efficient as possible.... Read more
Tenant
22nd Jul 2022 (2 years ago)
C Marchidan
Excellent customer service, great team.I rented my house with them.Special thanks to Alex... Read more
10th Jul 2022 (2 years ago)
R Johnson
We have been tenants for almost five years, and in that time Andrea Godfrey has been brilliant, always quick to respond if we had a problem or concern. Her advice and suggestions have always worked for us...what more can any tenant ask? Thanks Andrea from Roy and Janine :-)... Read more
8th Jul 2022 (2 years ago)
S Quinn
My wife and I would like to express our thanks to Mike, Penny and Kristin who between them helped to market and sell our home.
We have tried to sell before with other agents but were unsuccessful, so when we were presented with an above asking price offer we were delighted.
Mike in particular has been an essential part of keeping the process moving forward and we are now pleased to say that we have completed and moved out of our house.
Mike has been professional and courteous in all of our dealing with him and we are grateful for his efforts.... Read more
20th Jun 2022 (2 years ago)
T wise
After phoning around 6 Estate agents, at least and getting nowhere - because we have 3 dogs, and were told that we wouod find it extremely difficult to find estate agents who would be able to help us, we telephoned "Your Move" and Liam there, was not only super friendly but very very helpful and within a week we were signing a lease agreement for a house that ticked around 90% of our boxes and supplied most all of our needs and also those of our 3 precious and beloved fur family members. We are very very grateful to Liam at Your Move Estates and so happy, cannot wait to move!... Read more
Tenant
4th Jun 2022 (2 years ago)
M Wilson
Excellent customer service, friendly, caring, attentive staff ie Liam he is fantastic at his job, nothing is too much trouble for him and he gives 110%. Thanks so much Liam you have been amazing and made things less stressful for us. You are certainly an asset to Your Move. Definitely recommend.... Read more
17th May 2022 (2 years ago)
Your move provided a professional and friendly service throughout. Alex and Zoe bent over backwards to ensure the transition from my home in Devon to my new property in Darlington ran as smooth as possible and I cannot thank them enough for there help and hard work during this time.... Read more
Tenant
18th Jan 2022 (3 years ago)
R Hudson
I won't lie they were not the "cheapest" estate agents I looked at but the sales manager was someone I instantly felt I could trust and would do the job correctly. I am so pleased I instructed Your Move to sell my property. Their service was second to none, someone was always available to help and they literally took everything out of my hands and just sorted it. Even when things were going wrong and were incredibly stressful they just smoothed everything over. Danielle, Kristen, Michael, Zoe and David are amazing and I'm so very grateful to them for all they did.... Read more
Seller
7th Dec 2021 (3 years ago)
S Begum
fantastic and helpful service. Zoe, Alex and team did an amazing job with getting tenants in at short notice. 100% recommend if you are planning to rent out property. communication was superb and friendly.... Read more
Landlord
16th Oct 2021 (3 years ago)
C Maughan
Made moving house heavily pregnant with a toddler so smooth and stress free. Zoe was brilliant through out with any questions I could have had. If it ever came to move again I’ll be going to your move again as someone who has suffered with anxiety they really did make it stress free. Zoe was absolutely brilliant!... Read more
29th Sep 2021 (3 years ago)
I Butcher
As refugee landlord with multiple properties from Think Property I expected the worst but service from ex Think staff has been exceptional and I am now a happy customer of Your Move. Fortunately we have arranged to get around the dreaded central office in managing my property for most things!
Two years on from the review above, I want to express my thanks to Andrea Godfrey in particular, along with the rest of the team, for making my life as a landlord of 20 properties in Darlington so easy. I have been a landlord for 12 years now and never before have things been so well managed by an agent - and I have seen a lot of agents in my time! Thank you and well done!... Read more
Landlord
28th Sep 2021 (3 years ago)
T Richards
Highly recommended. Process was very smooth, answered every question i had, Zoe has helped me through the entire process since the day i viewed the property. I think that’s part of the reason why liked. And I appreciate the welcome gift.... Read more
3rd Sep 2021 (3 years ago)
K W
Throughout our move we were dealing with Zoe and she was the best estate agent we could have hoped for. Everything was quick and easy, with a smooth transition between the landlord and ourselves. Zoe’s responses were incredibly timely and always exactly what was required. Great customer service and a pleasure to have dealt with.... Read more
Tenant
24th Aug 2021 (3 years ago)
M Kutianawala
I have been in touch with Andrea at yourmove since the past 2 years and she has ensured that I have had no reason to complain. She is so prompt and efficient that it is a pleasure to do business with the team at yourmove. I do hope they maintain this level of customer satisfaction always.... Read more
2nd Aug 2021 (3 years ago)
S Karelov
I want to thank the whole team for their help, for their good attitude, many people said to me that this is a very good company. I confirm very good people and professionals in their field.... Read more
15th Jul 2021 (3 years ago)
S Crane
I have been most impressed with Zoe Panicca and her attention to detail, quick response time and her diligence. She has been thoroughly professional at all times. My job involves interviewing potential employees and I know what I look for in people that will add value to a business. Zoe is without doubt someone who adds great value to YourMove, primarily because she builds good relationships with clients. I have been most impressed. Well done YourMove and Zoe.... Read more
30th Apr 2021 (3 years ago)
S fodden
Great Service, Zoe was extremely helpful and always on hand.... Read more
14th Apr 2021 (3 years ago)
H altaf
I just wanted to say I was very impressed by the service I received from Zoe at your move. She was efficient and competent throughout the whole process of finding our home. Not to mention reassuring I would highly recommend Your Move.... Read more
16th Mar 2021 (3 years ago)
R Tempest
I have just secured my rented property with rightmove and I just wanted to express that Zoe was amazing , she's very professional ,driven and helpful and went above and beyond to help me in my process .... thanks again Zoe .
I highly recommend using right move the agents are amazing and kind . Great job girls keep up good work .
Ross..... Read more
Tenant
4th Mar 2021 (3 years ago)
S Binet
I have just rented a property with the company and I’m totally satisfied with the service. Special mention to Zoe, she has been very kind, fast answering every doubt through the email and very patient following all the process. I would recommend it.... Read more
Tenant
1st Dec 2020 (4 years ago)
S Miller
Recently purchased our first home with the help of Danielle at Darlington branch of Your Move. Danielle couldn't have been more helpful from start to finish. Quick and clear communication. Danielle kept us informed with the latest Covid guidelines during march when we first submitted our offer. Keep in regular contact during the period the property market was closed and then was the catalyst we needed to get things moving again post lockdown.
Exceptional service start to finish and all delivered with a smile!!... Read more
Buyer
12th Oct 2020 (4 years ago)
S Cooper
Just purchased a property through Your Move. Danielle was amazing throughout and was very patient due to the delays with to the recent issues across the world. Responses were always quick and efficient. Also Amy was also on hand to reply in a professional manner. I would highly recommend Danielle for a top class service. Keep up the amazing work.... Read more
Buyer
9th Oct 2020 (4 years ago)
Very quick to take the cash/deposit for the house off you, but very slow to give it back. MAKE SURE THAT YOU DO A FULL INVENTORY AND KEEP IT, THEY CAME UP WITH SOME RIDUCULOUS IDEAS ON CHECK OUT. They are not supportive of tenants and I had one of their staff speak to me like I was a dummy, when we had a leak. A rude, cold and unpleasant lady.... Read more
Tenant
8th Oct 2020 (4 years ago)
E Noble
Zoe is incredibly intuitive and professional! She helped me with the whole process and I'm very grateful that she was so kind and client orientated! Looking forward to having Your Move as the letting agents managing the house I'm renting!... Read more
Tenant
24th Sep 2020 (4 years ago)
M Cross
Thank you to Zoe at Your Move for helping my partner and I move into our first flat so smoothly. She has been super efficient, always happy to help and promptly replied to any queries we have had! We have no complaints at all about the service we have received :)... Read more
Tenant
9th Jul 2020 (4 years ago)
A Cunningham
Moving out for the first time has been made extremely smooth, and quick given the circumstances! Zoe has been a great help, & look forward to picking the keys up tomorrow! Can’t recommend these guys enough!... Read more
Tenant
4th Jun 2020 (4 years ago)
S Atkins
Just recently gone through the process of renting a property through Your Move in Darlington and they have been very good From viewing the property to confirming move in date with references back and paperwork completed was 2 days! I have dealt with Zoe and she has been so helpful and always emailed back promptly or been on the phone when I've needed anything. Very easy and stress free process so I definitely recommend.... Read more
Tenant
25th May 2020 (4 years ago)
C Hallisey
Andrea has been incredibly helpful with any queries I have had and has helped me quickly and effectively with any maintenance issues during my tenancy. She made moving out at a stressful time a lot less stressful and has been very responsive throughout. It’s nice to have a friendly voice at the end of the phone to help which was always the case with Andrea. Thank you!... Read more
Tenant
16th May 2020 (4 years ago)
B Summers
Problem with our oven and the Electrician came out next day identified the fault, nipped out for a part and fixed the problem in less than an hour. During this difficult time he managed to be covid19 compliant and put us completely at ease.... Read more
16th May 2020 (4 years ago)
Your Move staff were efficient & effective in their service and listened to my views in addition to advising me very well. They progressed the sale with my conveyancer at a very difficult time. I would happily recommend them to any seller or buyer.... Read more
Seller
12th Apr 2020 (4 years ago)
C Elizabeth
I have just purchased a house with Your Move and Amy helped the process to go smoothly and swiftly. From the initial queries and visit, Amy reminded me to just drop her an email if I had any questions, which I did, a lot throughout the process, but she consistently replied almost instantly on every occasion. I felt I was always updated at each stage and whenever there was a change, as well as my mum who was informed throughout too as I sometimes work night shifts meaning I struggle to get in touch through the day. It was quite daunting being a first time buyer so young but I felt I had support from Amy and the team the whole way through and they were able to answer any questions I had as well as give much needed suggestions. I also felt that the team were very consistent with chasing up the vendors and solicitors which ensured the process went as quickly as possible. Very happy with the service I received, and a special thanks to Amy.... Read more
Buyer
5th Mar 2020 (4 years ago)
E Morrison
Service wasn’t all it should have been when I first joined Your Move with the exception of Andrea. She is very efficient, always gets me the right price for worked carried out on my properties, very knowledgeable and efficient. She would go above and beyond to sort things out for me when I was unhappy with the level of service I received initially. Things have improved Im happy to say and hopefully it will continue to do so and I will be giving Your Move 5 stars next time... Read more
Landlord
7th Jan 2020 (5 years ago)
A Robinson
I would like to place on record my complete satisfaction with Phil Johnson at Your Move Darlington. His professional, caring and swift actions regarding a recent issue with our let property left me relieved and very satisfied.
It was my first dealing with Phil and my impression was a very happy one.
He mirrored the level of service I have experienced from the whole team, Julie, Andrea and all of the office in Darlington have been excellent since we started the letting.
So a big thank you. Joy and Tony Robinson... Read more
Landlord
31st Dec 2019 (5 years ago)
J Demidova
Just to say a big thank you to Julie at Your Move in Darlington, who has always been very helpful . Great communication and she seems to just genuinely care! 5 star service! And to all the team - Merry Christmas))))... Read more
19th Dec 2019 (5 years ago)
M Newnham
Your Move really care. They care about the landlords and the tenants and work hard to support everyone. We have had the most excellent service from Andrea, Karen and the rest of the team. I know that our property is in good hands with Your Move, and I would recommend them unreservedly (Not like some other letting agents in Darlington).... Read more
Landlord
13th Dec 2019 (5 years ago)
J Roberts
So so happy with Danielle and Your Move as a whole - really amazing friendly service and couldn’t help us enough! From start to finish she has been fantastic and been only an email or a phone call away which is fantastic for me as a FTB. Absolutely amazing couldn’t recommend anyone better to have dealt with us. Merry Christmas... Read more
Buyer
12th Dec 2019 (5 years ago)
C Dawson
We have been a tenant at this property for over 6 years now and have found the maintenance place in Southampton a nightmare to communicate with. We now more recently only deal with Andrea at the Darlington office and she really efficient at getting maintenance work done. We call her with the issue and it gets resolved straight! Fantastic service... Read more
Tenant
7th Oct 2019 (5 years ago)
D Anderson
What can i say about Andrea and Julie, except absolutely fantastic. Dealing with head office has been a absolute pain at times, but Andrea and Julie at the Darlington branch are great and always manage to resolve any problems i may have and get things done when others seem unable too. Bosses take note!!... Read more
3rd Oct 2019 (5 years ago)
S Wintringham
Darlington staff have always been very helpful and efficient in letting & managing my properties. In particular Andrea has been exceptional in dealing with any maintenance issues swiftly and always obtains the best quotes, I have total confidence in the service she provides.... Read more
Landlord
27th Sep 2019 (5 years ago)
J Colman
Used the Darlington Branch & met Elliot to view a property, excellent from him from start to finish. Would highly recommend... Read more
19th Jul 2019 (5 years ago)
A Wilkinson
Darlington Branch
I used this branch for the full letting service,
Their service was excellent, staff friendly and informative. The marketing went well and when staff contact me with any queries they are polite and courteous. Would not hesitate to recommend Your Move estate agents.
Well managed and efficient *****... Read more
Landlord
19th Jul 2019 (5 years ago)
L Day
So I bought a house in Darlington Elliott helped the process along nicely constant updates and was a good go to man.... Read more
Buyer
19th Jul 2019 (5 years ago)
P alexander
The service we have received from Your Move in Darlington, David James and his staff, and in particular Danielle and David. I do not know what we would have done without them and their support through this difficult time. Would thoroughly recommend the team to represent you in any house sale, purchase or rental.... Read more
17th Jul 2019 (5 years ago)
E Jennings
I cannot fault this agency on anything. They are ALL very friendly and professional, nothing was a trouble to them, they went over and above in helping me with my sale. From the very first meeting with Emma I left everything to them. I was kept informed every step of the way by David and Danielle. Highly recommend them. Thank you all for helping me through what was a stressful time for me.... Read more
Seller
27th Jun 2019 (5 years ago)
D O'donoghue
Andrea at your move Darlington was extremely helpful recently after my property was trashed by a bad tenant. Nothing is too much trouble for this lady and she quickly and efficiently sorted out the best quotes to get my property cleaned up and back on the rental market again. Highly recommended... Read more
Landlord
9th Apr 2019 (5 years ago)
C Kelly
Although I haven't been a tenant in one of their properties very long. I have always had excellent service and advice. I would like to praise Andrea for her continued support and help at any time. I not only consider her my agent but also my friend. I have had a few problems but andrea always did her best to help.... Read more
Tenant
24th Jan 2019 (5 years ago)
P Smith
I own a number of properties managed by Your Move in Darlington. Over many years I’ve used a number of letting agents but the service and help I get from the Darlington office is exemplary, they go out of their way to help whether it an issue with a tenant, reletting a property, maintenance issues or a revamp of a property after a longstanding tenant moves on. I cannot speak highly enough of their service and help all very important to me as I am not a local resident and essential in ensuring an excellent working relationship. A big thank you, in particular to Andrea who is my main contact but all the team deserve thanks.... Read more
Landlord
17th Jan 2019 (6 years ago)
C Night81
Excellent support team in Darlington , I've had tenants in the past and sold a property recently, no matter my query or issue, it was always dealt with efficiently. Emma, David and Danielle have always made time for me to call or pop in to the office with questions and they have always resolved them with a high friendly ,Professional standard of service. They also have excellent links with companies to help in all areas including for example, solicitors and boiler service connections and I have always found these companys and people to be of a highly professional and polite standard reflecting well on your moves recommendations and service.... Read more
Seller
17th Dec 2018 (6 years ago)
F Fitzpatrick
The whole team at Your move were fantastic! Truly making something stressful more relaxed, me and my fiancé truly enjoyed every moment of buying our first home.
Joe was fabulous, helping us with ways to approach buying a new house and never underestimated us.
As a whole the company keep you in the loop and up to date.
The time and effort which has gone in to making this move happen is wonderful.
Emma phoned to let us know we are official homeowners and shared that excitement with us, which felt genuine!
Thank you to all the team you are amazing!... Read more
Buyer
6th Dec 2018 (6 years ago)
S Norcross
We cannot say enough about the staff and the firm of your move. From the initial meeting with the evaluation,to the closure of the sale. All of our needs and requirements were met. The professional manner from all including the solicitors package was a great help having it all in one place was a bonus. We both would highly recommend Your Move to any future customers. Thank you... Read more
Seller
22nd Nov 2018 (6 years ago)
H Thirsk
Very disappointed with their service whilst trying to find a tenant for my rental property.
Poor communication, poor results, and extortionate fees to tenants hence why my property has been vacant for months with a huge cost to myself.... Read more
Landlord
22nd Oct 2018 (6 years ago)
T Wennington
I found your move very informative. If we need to know anything or get stuck on anything they are there with advice and a helping hand. Keep up the good work... Read more
10th Sep 2018 (6 years ago)
C Clements
I have just purchased a property and the staff in the office have been incredible. Very friendly and so helpful. They managed to sort everything out for me with regard to the mortgage company, insurance and even the solicitors. I would highly recommend them.... Read more
Buyer
29th Jun 2018 (6 years ago)
E whitton
I personally deal with Emma Eskdale on a daily basis. Efficient, professional and excellent service provided to all from beginning to end. 10/10... Read more
15th Jun 2018 (6 years ago)
A
Recently used the services of Your Move Darlington, was very impressed with the attention to detail and continuous contract from the team. Would not hesitate to recommend. Well Done David, Emma and Danielle... Read more
15th Jun 2018 (6 years ago)
R Walters
Courteous and helpful. They have found exactly what I asked for every time I have used them. Will continue to use them.... Read more
23rd May 2018 (6 years ago)
P Fullen
Excellent staff. I couldn't have asked for more.... Read more
23rd May 2018 (6 years ago)
M G
I have always received fantastic service from the Darlington Branch. I have dealt with them for both sales and lettings and both sides were dealt with very professionally as well as been extremely friendly. My tenants have all received great service from the branch which is another reason I keep going back. Thank you to David, Emma and the Team!... Read more
Landlord
16th Mar 2018 (6 years ago)
K McFarlane
Found a tenant quickly and made the process very straightforward on my part. It gives me a high level of confidence that things will run smoothly when I move away and they are managing my property.... Read more
Landlord
15th Mar 2018 (6 years ago)
S Philips
Jenny - Lettings Manager at Your Move in Darlington, is exceptional! She is one of the most courteous & respectful people I have ever encountered in the lettings business, and many could do well with having her graciousness & personable disposition towards tenants... Read more
Landlord
27th Feb 2018 (6 years ago)
T Pilot
110% customer service guaranteed!
What a fantastic service I have recieved from all the team at Your Move Darlington branch from walking into shop the warm welcoming that you receive from everyone they make you feel so welcome throughout your visit! And they even throw in tea and biscuits!!!! What more could you ask for??
I wasn't sure at first that I was able to get a mortgage and in came My mortgage adviser Amanda who has made my mortgage application so stress free and easy from start to finish! She's always on hand for advice and gives you first hand updates on your mortgage when she has them! She's been able to find the best possible rates on the market and helped throughout the whole process! From mortgage advice through to application and beyond Amanda has been an absolute legend and is a credit to Your Move Darlington I wouldn't go anywhere else in the future!! Give them a call they will give you 110% customer service and customer satisfaction! And top tip when choosing your move always visit armed with cake and you will see the appreciation on their faces because they will work through their lunches to make sure every customer is happy!!!... Read more
Buyer
20th Feb 2018 (6 years ago)
K Smith
We made a mistake when we started selling the house - we went with the wrong estate agent.
But as soon as we switched to Your Move in Darlington, the difference was like 'chalk & cheese' as they say.
The personnel in Your Move were very efficient, very professional and very contactable, responding immediately to all of our enquiries.
We would have no hesitation in recommending Your Move Darlington to anyone selling a house in the area.... Read more
Seller
23rd Jan 2018 (6 years ago)
L N
Excellent service from a friendly professional team at Your Move. I would highly recommend their services!... Read more
17th Jan 2018 (7 years ago)
N Finney
Grate work done by Rebecca and Emma
Really helpfully all the way through my sale
Would definitely recommend... Read more
Seller
11th Jan 2018 (7 years ago)
G User
I have recently sold through your move Darlington and the sales staff were fantastic. Great service and kept me updated throughout the process. I would highly recommend Yourmove Darlington!!... Read more
Seller
23rd Nov 2017 (7 years ago)
Paul
Poor valuation and rather expensive for what we got. Sales advice was lacking as was any real help in getting our sale pushed through any quicker. Due to the market at the time, we lost 15% on the original price of the house. If we'd have followed the advice of Your Move we'd have been waiting a lot longer to sell.... Read more
Seller
29th Jun 2017 (7 years ago)
A User
Excellent Service!
great customer service, rented my house with the letting's team and they took care of everything. I would recommend Your Move for both sales and lettings because they get the job done and are very competitive.... Read more
Landlord
17th Nov 2011 (13 years ago)