Very disappointed with my let, my friend wanted to buy through them and I don't think they put her offer forward, she felt bullied
I would just like to say a big thanks to Tom, Stephanie & Denise for all their help and support in selling my home. Your experience of dealing with property locally and the support you gave me during the sales process was fantastic and I will not hesitate using you again in future. All the best, Hayley.
Despite other detrimental comments, I've found the staff at Graham Butt absolutely professional at all times.
I have never had any problems with having any communication.
All I can say is that I've received a 5 star service.
Never contact you when they say they will. Never pass information over. Change their story all the time - will never be using again.
Thank you, James and team, at Graham Butt, Littlehampton.
My aunt had a rental property on Highdown Drive in Littlehampton, it’s been rented for several years and her current tenant moved out towards the end of June. I proposed the idea of selling rather than renting again. The decision was made instantly so on her behalf I contacted 3 agents in the local area to set up some valuations. I was impressed with James’s professionality from the outset, he called back straight away after I left a message with his office and we arranged to meet on Tuesday 26th May. I also decided to register as a purchaser with the 3 agents to see who came back to me in a timely manner, needless to say I received a call from one of James colleagues the very same day, worth nothing one of his competitors also called me the same day but I’m still waiting for the 3rd one to call me.
I arranged to meet with 2 of his competitors the same day as I’m not local and wanted to get a feel for the market and the value. All agents suggested the same asking price of £295,000 but the decision was a simple one, we entered into an agreement with James and Graham Butt Estate Agents. We signed the contract at 2pm and by 4pm James was at the Bungalow doing the photography and floor plans. The property was listed on all the property portals the next day after we had the opportunity to see the details before they went live.
One or two viewings took place in the week and then on the Saturday I received a call from James at 11am with an offer that his colleague Simon had just received. It was a good offer and a cash offer from someone who’d recently sold her house. We negotiated it very easily, and the property was then under offer. The sales memorandum was issued on the Monday morning with an agreed timeline to exchange. We smashed this agreed timeline and managed to exchange 8 working days after accepting the offer and only 11 days since the property was listed for sale. Simon kept in touch with me and managed the process whilst at the same time I was bugging James. We exchanged on June 10th and the property completed June 12th.
A huge thank you to James and the team on a fantastic result for both my aunt and the purchaser. I would highly recommend Graham Butt Estate Agents as my experience couldn’t have been better.
selfish money grabber s dont care about their tenants. money money money for them
We dealt with the Rustington team as we were buying a property they were marketing.
I cannot fault the service we received, the team were just brilliant, every contact was a good experience and the team went over and above to help and support us with the process.
A huge thank you to everyone at the Rustington branch!
Not even worth the one star. Very pushy even when they know it's a sad situation and the sellers didn't really want to sell but had no choice. Very absent, shocking customer service, inexperienced. Right down to the day that the exchange took place. Homeowner gave a time, and estate agent told them otherwise - before monies had even transferred. Wouldn't touch this money thieving business with a barge pole, most certainly won't even consider buying off of them either.