88 Woodlands Avenue, Rustington, West Sussex, BN16 3EY
Looking to sell your property in Rustington? Look no further than Graham Butt Estate Agents. With over 50 years of experience in the local property market, we have the expertise and knowledge to help you achieve the best possible price for your home. Our team is led by Jack Lydon, a highly experienced manager who is dedicated to providing personal and professional service to all of our clients.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday9:00am - 4:00pm
SundayClosed
View all details
Graham Butt Estate Agents - Rustington Reviews (64)
Have you used this agent?
78%
5%
2%
0%
16%
Anonymous Homeseller
Butts have been informative. Nothing was a problem. Very professional at all times.... Read more
24th May 2024 (9 weeks ago)
K Snuggles
Nothing but issues from the start.
When we first moved in to the property supplied by Graham Butt, we were happy. A week later the neighbours tell us they are doing a full house renovation and extension.
This raised red flags straight away, their builders kept putting things on our property and when the loft conversion was done we lost all natural light on the entire right side of the property.
Graham Butt never told us this was happening or was planned. When we ask them about it and was the landlord aware they denied all knowledge when it’s a legal requirement for them to know and inform tenants.
We had multiple other issues throughout our 2 year tenancy that they point blank either ignored or refused to help with.
We thought things couldn’t get any worse with these guys but we were so wrong, check out process and post leaving discussions were shocking.
We first advised Graham Butt we would not like to renew our tenancy 2 or 3 months ahead of our end date. No response.
We then had the quarterly property check and the lady asked why everything was boxed up. Clearly unaware we were leaving. Informed her we would be leaving mid April as we found somewhere else.
She was shocked by this and said she would raise it with the team when she returned to the office. We thought that was it done and sorted.
We start moving our things to the new house and we get an email asking if we want to renew at X price. We explain the situation, and again no response. We then get a call asking if we want to renew a week later and when we say no, they say it’s a good thing as the landlord has died and they are working with the new one to get through probate!
We agreed our move out date would be mid April. We moved everything out early April and spent a week cleaning, tidying and painting to make the house better than when we moved in. We even got professional cleaners in to make sure it was spotless.
We get to the new home and find out they want to charge us for cleaning when it was spotless when we left. We agreed just because we couldn’t be bother with these guys anymore.
2 weeks later the council from rustington contact me and demand payment for the full month of April when we left on the 16th.
Apparently Graham Butt refused to accept our move out date and told the council we still lived there till the end of the month!
These guys will do anything to screw over their tenants.... Read more
9th May 2024 (11 weeks ago)
D Shepherd
They balance a very personal and friendly service with amazing professionalism and efficiency.... Read more
3rd May 2024 (12 weeks ago)
P Challis
Jack and the team provided an exceptionally good service throughout the entire selling process. Everything from the very 1st meeting, to the valuation, the potential buyer viewings, the sales negotiations and the after sales progress updates were carried out to a fantastically high standard. I felt I was in the hands of a very professional team every step of the way. If you want an estate agent that really works hard for you, I would highly recommend Graham Butt. Thanks again for the great service!... Read more
10th Apr 2024 (15 weeks ago)
B Bennett
Very professional estate agents always on the end of the phone with good advice... Read more
30th Mar 2024 (17 weeks ago)
Anonymous Homeseller
Very professional and always happy to help with any enquiries.... Read more
10th Mar 2024 (20 weeks ago)
I Baines
Graham Butt Rustington gave us a superb service while selling our house, despite difficult issues. While first marketing our property within our first week they arranged ten viewings and we received eight offers. They helped us choose the most appropriate to run with.
Butt's worked hard chasing the chain progress and the whole team. were excellent in keeping us informed.
Unfortunately that chain collapsed close to exchange when the person at the bottom of the chain pulled out.
Butt's recommended we re-market our property, found us a new buyer with no chain within a week and we were successful with them.... Read more
20th Jan 2024 (6 mo. ago)
L Bolan
Excellent service thanks everyone involved. You're all a credit to the company.... Read more
19th Jan 2024 (6 mo. ago)
Corksquirrel
I rented through Graham butt. However they provided a property with no heating for a year. Be careful if using this company as they will rip you off with your deposit. I asked to be present and was denied. I was then sent bills by tradesmen which were not relevant or factual to any damages.
Iv lodged a dispute with TDS to recover the funds. I asked to speak to a director or the landlord however was denied.
The poor side to Graham butt is that they care all about money and not people. Their letting management teams are very poor and lack any sense of competency or empathy. Their letting manager Kate is very unproductive.
Other reviews seem to echo this... Read more
20th Dec 2023 (7 mo. ago)
J Carter
I rented a property that was managed by Graham butt. The flat was flat 10 thornton court. It had horrific mould conditions due to no ventilation and had storage style heaters that work off peak sadly for a year they did not work and I had to use plug in heaters. I was patient all the way through the tenancy asking for help until the end where it was so bad I had to leave the property
I was denied a discussion with the landlord for no heat, I was denied a conversation with the directors of graham butt. Every email with visitation and solutions by Kate at Graham butt never came to be. During the one year no one from Graham butt attended the property.
When I left I went out of my way to clean the property to a higher standard than I received it. I also made sure it was respectful for viewings. They took some of my deposit for professional cleaning and have yet to produce any invoices or receipts to prove this.
Be very careful of this company at all levels of their business from cleaner to director they are very soulless people . Do not let these people manage your tenancy if you're a tenant... Read more
18th Dec 2023 (7 mo. ago)
Natalie
Graham Butt Rustington have been amazing!
From the start of selling our property with them to then also buying with Graham Butt, they couldn’t have been more help.
We had the pleasure of dealing with Cameron and Ellie who were both professional, kind and understanding, they both made our experience of moving much easier. We were kept up to date regularly with what was happening within our chain and what stages we were at; they were also very helpful with liaising with the other buyers/sellers as well as the solicitors.
Thank you to everyone at Graham Butt for a first-class service, especially to Cameron and Ellie.... Read more
19th Sep 2023 (10 mo. ago)
B Heron-Edmends
Working with Ellie to secure our property was an absolute pleasure.... Read more
18th Sep 2023 (10 mo. ago)
K Garratt
Every single person I spoke to on the phone was fantastic. So helpful and understanding. Extremely impressed. Special thanks to Carol and Ellie, you guys are brilliant at what you do.... Read more
7th Sep 2023 (10 mo. ago)
C Guthrie
We were really happy with Graham Butt. We purchased through the Rustington office but viewed properties with three different offices and all members of staff were professional and lovely. Once our offer was accepted the office gave us regular feedback on our purchase and kept us updated with all the developments. Even with people on holiday everyone knew what was happening with the purchase and we’re able to answer all our questions. Special mention to Ellie and Cameron thank you... Read more
19th Jul 2023 (1 year ago)
T block
Very pleased with the service we received,they went above and beyond.... Read more
6th Jul 2023 (1 year ago)
Performance stats
% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.