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- Fraser & Co
Fraser & Co Estate Agents
4.3
216 reviews
- Branches 4
- Properties for sale 60
- Average time to sale 23 weeks
About Fraser & Co
Fraser & Co have 4 branches and they mainly list properties in NW1, EC2A, W2 and W4. Over the last six months, they've listed 60 properties, with an average time to sale of 23 weeks.
Fraser & Co fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Fraser & Co operate, the average fee (charged by all agents) is 1.74%.
Get a quote for selling your property.Top performing Fraser & Co branches
Latest reviews for Fraser & Co
M Deane
5
Just want to take a second to highlight Pamela as a phenomenal agent. She was really fantastic, genuine person from beginning to end. Thanks again for setting us up with a really lovely new home!
7th Nov 2024 (19 weeks ago)
N Linn
5
Anna Blakeborough, the Assistant Manager in property management, is absolutely fantastic. She’s always incredibly responsive and handles everything with great professionalism and care. Whether it’s addressing maintenance issues or responding to inquiries, Anna goes above and beyond to ensure everything runs smoothly.
Her attention to detail, efficiency, and commitment to her role make her truly stand out. I feel very fortunate to have her managing things at Empire House. Thank you, Anna, for all the exceptional work you do!
22nd Oct 2024 (21 weeks ago)
L walters
5
Pamela and Gemma were fantastic in helping with my recent move. They worked tirelessly as a team to ensure everything went smoothly. Both were always available to answer any questions we had, and Pamela, in particular, was incredibly organized, consistently providing prompt responses to all my many queries. This was by far the best experience I’ve ever had with a letting agency. I can’t recommend them enough they are both fantastic
18th Oct 2024 (22 weeks ago)
B Hindle
1
I moved into a flat in March of this year and received the welcome email outlining who the utilities etc were set up with and who I needed to speak to to set up accounts. It was the typical Electic (no gas), Water and Council Tax.
A few weeks after moving out, I was told there was a heating and hot water provider I was never told about and that this wasn't part of my electric bill - resulting in a surprise bill that I not only had to cover but I had to agree to give it to the landlord out of my deposit otherwise the deposit would be withheld indeterminately.
This is pretty alarming:
1) I have no qualms about paying a bill that is due, however, only telling me a bill is due after I've moved out is incompetent at best and deceitful at worst. I thought I had tight control over my energy costs but this has essentially doubled my bills over the last 6 months. Hardly helpful during a time when energy costs are through the roof. If I'd known my energy usage was going to be double what I thought it was, I could have tried to moderate my usage even more.
2) I shouldn't have to give the landlord anything towards the bill - if the debt is between me and the utility provider, the landlord is irrelevant and it isn't grounds for withholding a deposit
The TDS says "In general terms, the landlord must show that they have suffered a loss in order to claim from the tenancy deposit. If the utilities are not paid, it doesn’t always mean that the landlord has suffered a financial loss."
Shelter says "Your landlord can only withhold your deposit for unpaid bills if it has cost them money.
For example, if the gas company installed a prepayment meter and your landlord has to pay to change it back before they rent out the property again.
Your landlord cannot keep your deposit just because you have not paid your final energy bills. Your debt is to the energy company not the landlord."
So if the bill is in my name (no one has ever actually sent me a bill so I have no clue whether it is or isn't), the landlord hasn't faced any cost and therefore any proposed deduction or withholding is unlawful.
Apparently, this is common practice - I spoke to one property manager who has done their best to help and they sounded quite distressed when describing how they're the one who has to have these difficult conversations with unknowing former tenants.
My concern here is that heating and hot water are covered as part of the landlord's service charge and they're trying to coerce me into covering their bill despite it not being written in the AST or outlined from the point of moving in.
Furthermore, if the bill and account should rightfully have been in my name, I can't see how it's above board to not give the bill payer any information on who the fixed provider is, ways to track usage and granular usage/unit costs.
Hopefully unscrupulous agents are the next focus as part of Renter's Reform
10th Oct 2024 (23 weeks ago)
T world
1
Pamela and Rabia are being VERY irresponsible and irresponsive. They ignored us once the contract was signed and never addressed our needs. Many things are not fixed before we moved in and I am very disappointed with their service. They are apparently on the landlord side but not the tenants’.
4th Oct 2024 (24 weeks ago)
B boop
5
Wonderful experience. The agent Nazim is honestly a best agent.
30th Sep 2024 (24 weeks ago)
All 4 Fraser & Co branches
Y Xenakis
5
We recently purchased a flat in London. Even though Andrew Assaker represented the seller, he was excellent to work with. He was super responsive and provided valuable information to help us navigate the process. I would highly recommend him and his services.
1st Jun 2022 (2 years ago)
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- Average asking price achieved
- Average sale time
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M Deane
5
Just want to take a second to highlight Pamela as a phenomenal agent. She was really fantastic, genuine person from beginning to end. Thanks again for setting us up with a really lovely new home!
7th Nov 2024 (19 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
B boop
5
Wonderful experience. The agent Nazim is honestly a best agent.
30th Sep 2024 (24 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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