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  2. Pure Estate Agency
Pure Estate Agency Logo

Pure Estate Agency Estate Agents

3.5
Average 3.5/5 Stars
91 reviews
  • Branches 2
  • Properties for sale 6
  • Average time to sale 13 weeks
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About Pure Estate Agency

Pure Estate Agency have 2 branches and they mainly list properties in NR2 and NR21. Over the last six months, they've listed 6 properties, with an average time to sale of 13 weeks.

Pure Estate Agency fees

Estate Agent fees vary depending on the area and the level of service offered. In the areas Pure Estate Agency operate, the average fee is 0%.

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Latest reviews for Pure Estate Agency

Pure Estate Agency

J Mallett
1
1/5 Stars
I don’t actually like to leave bad reviews but in this instance I’m quite upset about the service here. I enquired about a property to which I had an email about, I responded with our details so that we could either book in for a viewing or be told we can’t view the property in line with their initial assessment of people wanting to view. I heard neither. I emailed again, and called the office. The attitude of whoever I spoke to in the office left me feeling like a burden. I called and politely said that I’d enquired but not heard anything back, “well I’ve not seen it” “what’s your name and I’ll check”. I provided the date of the email, my name and said who had initially responded to me. No apology for the first response I got and was informed the lady works out of office, they would forward an email saying I’d called and ask what was going on. Once again, nothing. I’ve now sent three emails about a property that I want to view, plus called twice. Once it went to voicemail and once where I was met with the above. I can see there’s positive reviews and I’m not saying don’t let a peppery with this company, but my personal experience was quite a let down and unnecessary? If someone isn’t right for the property, then there’s no reason to not say so you don’t leave them hanging.... Read more
10th Nov 2023 (6 mo. ago)
K Lam
5
5/5 Stars
Just relocated from London to Norwich and can't believe renting a flat with Pure Lettings can be that mind-blowing and seamless - viewing a flat, filling in the application and referencing stuff online, taking the keys in about a week or two and... DONE! Definitely saved us tonnes of hassles on endless calls, or to travel back and forth. Special dedicated thanks to the lovely and excellent team with Lydia and Angie, who made our relocation and contracting a smooth and nice one. The maintenance team is also very friendly, efficient and professional to fix few glitches (almost instantly on the same day or next!) in our newly-refurbished aging flat. ???????????? It'd even save us the last bit of manual work if the online system can take care of all the utility accounts. But that would be too perfect. ???? Keep up the good work team!... Read more
19th Jun 2023 (10 mo. ago)
N Praise
5
5/5 Stars
Lydia and Angie were very professional and helpful in helping us get our current tenancy. I would definitely not just use pure lettings again but recommend ???? them to all.... Read more
6th Jun 2023 (11 mo. ago)
R mitchell
5
5/5 Stars
We were really struggling looking for a house in a Norwich. But Lydia at Pure letting was fab, within hours of enquiring about a house we had arranged a viewing and by the end of the week the contracts were all sorted. Since moving into the house there have been a few minor maintenance things to solve and the team at Pure letting have been really good and quick at responding to our emails.... Read more
2nd Jun 2023 (11 mo. ago)
C ngose
5
5/5 Stars
Very fantastic team with great team work. Have loved the experience and Lydia has been lovely and supportive during the whole process, she made it Soo flawless and respond to mail promptly. Thank you... Read more
30th May 2023 (11 mo. ago)
R J
5
5/5 Stars
Pure Lettings did an excellent and transparent job in helping my family and I get into our newly rented apartment. Angie and Lydia are amazing staff. Thanks, Pure Lettings.... Read more
23rd May 2023 (11 mo. ago)

All 2 Pure Estate Agency branches

Pure Estate Agency Logo

Pure Estate Agency

64-66 Westwick Street, NR2 4SZ
3.5
Average 3.5/5 Stars
J Mallett
1
1/5 Stars
I don’t actually like to leave bad reviews but in this instance I’m quite upset about the service here. I enquired about a property to which I had an email about, I responded with our details so that we could either book in for a viewing or be told we can’t view the property in line with their initial assessment of people wanting to view. I heard neither. I emailed again, and called the office. The attitude of whoever I spoke to in the office left me feeling like a burden. I called and politely said that I’d enquired but not heard anything back, “well I’ve not seen it” “what’s your name and I’ll check”. I provided the date of the email, my name and said who had initially responded to me. No apology for the first response I got and was informed the lady works out of office, they would forward an email saying I’d called and ask what was going on. Once again, nothing. I’ve now sent three emails about a property that I want to view, plus called twice. Once it went to voicemail and once where I was met with the above. I can see there’s positive reviews and I’m not saying don’t let a peppery with this company, but my personal experience was quite a let down and unnecessary? If someone isn’t right for the property, then there’s no reason to not say so you don’t leave them hanging.... Read more
10th Nov 2023 (6 mo. ago)
See all reviews

Access detailed insights of how this agent performs

  • Average asking price achieved
  • Average sale time
  • Properties sold
Pure Estate Agency Logo

Pure Estate Agency

2 Oak Street, NR21 9DY

Access detailed insights of how this agent performs

  • Average asking price achieved
  • Average sale time
  • Properties sold
1

Find your nearest Pure Estate Agency branch

Find your nearest Pure Estate Agency branch

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