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- Taylor & Henderson
Taylor & Henderson Estate Agents
4.2
41 reviews
- Branches 1
- Properties for sale 65
- Average time to sale 4 weeks
About Taylor & Henderson
Taylor & Henderson have 1 branches and they mainly list properties in and KA21. Over the last six months, they've listed 65 properties, with an average time to sale of 4 weeks.
Taylor & Henderson fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Taylor & Henderson operate, the average fee (charged by all agents) is 0%.
Get a quote for selling your property.Top performing Taylor & Henderson branches
Latest reviews for Taylor & Henderson
N Patel
1
Avoid this firm if you value your time and energy. We engaged them in early January and initially communication was fine. After submitting all requested documents, we even had to chase to confirm receipt, only to be told later that our emails had gone to their junk folder, despite recent active email conversations.
We were assured they were happy to act, even with an overseas buyer. The mandate was submitted on 23 January, and the last response we received was on 26 January. From 30 January onwards, we followed up multiple times and received no updates at all.
After weeks of silence, we were finally informed that they could not proceed due to AML concerns relating to source of funds. This was extremely frustrating, as apart from bank statements, no further documents were ever requested. We were told additional documents such as gift letters might be required, yet these were never asked for before the matter was dropped.
Phone calls were equally unhelpful, we were repeatedly told the solicitor was unavailable and would call back, which never happened. No one is forced to act as our solicitor, but a simple update during those weeks would have saved us a significant amount of time & allowed us to approach another firm sooner. The most disappointing part is that despite us being the paying client, we were the ones constantly chasing for updates.
Overall, very poor communication and a disappointing experience.
6th Feb 2026 (5 weeks ago)
A Walsh
5
Spoke with Amy today and she was so helpful. Thanks so much!
8th May 2025 (10 mo. ago)
N AYDIN
5
Taylor and Henderson went above and beyond with the sale of our house. Our property was under offer within a week of it being on the market. The team are hard working and really friendly. Big shout out to Hazel, Hannah and Lisa ????????????
18th Feb 2025 (1 year ago)
J watson
5
Great service very friendly and helpful staff
19th Nov 2024 (1 year ago)
C Boylan
5
Fantastic service from Keirsten when buying and selling our home. Nothing was ever a problem and she kept us fully updated throughout the whole process. Would 100% recommend to family and friends.
22nd Mar 2024 (1 year ago)
C Frew
5
Great experience when using Taylor and Henderson for the sale and purchase of my new property. Excellent communication from Ross the whole way through.
12th Mar 2024 (1 year ago)
All 1 Taylor & Henderson branches
N Patel
1
Avoid this firm if you value your time and energy. We engaged them in early January and initially communication was fine. After submitting all requested documents, we even had to chase to confirm receipt, only to be told later that our emails had gone to their junk folder, despite recent active email conversations.
We were assured they were happy to act, even with an overseas buyer. The mandate was submitted on 23 January, and the last response we received was on 26 January. From 30 January onwards, we followed up multiple times and received no updates at all.
After weeks of silence, we were finally informed that they could not proceed due to AML concerns relating to source of funds. This was extremely frustrating, as apart from bank statements, no further documents were ever requested. We were told additional documents such as gift letters might be required, yet these were never asked for before the matter was dropped.
Phone calls were equally unhelpful, we were repeatedly told the solicitor was unavailable and would call back, which never happened. No one is forced to act as our solicitor, but a simple update during those weeks would have saved us a significant amount of time & allowed us to approach another firm sooner. The most disappointing part is that despite us being the paying client, we were the ones constantly chasing for updates.
Overall, very poor communication and a disappointing experience.
6th Feb 2026 (5 weeks ago)
See all reviews
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- Average asking price achieved
- Average sale time
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