Lettings side of the business gave excellent service and explained everything in detail. So helpful I can't rate them high enough.
During a recent purchase of a bungalow by my elderly mother I found certain of Berryman’s staff to be aggressive and threatening in our dealings with them. For example, being told the sale would collapse unless we exchanged and completed within the next three working days, despite our solicitor having had no contact with the vendor’s conveyancer at that point in time. This silly tactic may have worked on my elderly mother, but it just made my sister’s and my own opinion of estate agents drop even lower i.e that anything would be stated if it was thought it would achieve a sale.
I have rescently purchased a property through CJ Hole and i can not recommend them enough. Tom in particular has been fantastic all the way through and was prompt with all responses. Even when we was faced with a few challenges from the other side Tom was incredibly helpful and supportive and kept things moving. Every interaction with CJ Hole has been pleasant and quick responses from everyone even with arranging extra viewings of the property at short notice. I will definitely be selling the property with CJ Hole when the time comes and i have highly recommended them to everyone and so much so my parents are now selling their property with them. Great agents.
Not great, communication was poor and at the start didn't do as promised but we were buying through them so had no choice. Never met anyone there until the day I came to collect the keys! We almost requested someone else handle the transaction but thankfully my agent went on holiday and his cover was brilliant - thanks Matt! Despite poor service we did get the sale completed in 8 weeks from initial offer which is one thing.