As a new investor in Tonypandy I would have been lost; I would have spent time in and over the valleys with no sense of direction. But the positive response and happy voice from Shannon always made me want to visit. Then Christine has for several occasions gone out of her way to book viewings for me, even within very short notice - what a great service to the vendors and the investors. I was still sleeping when I got an email from Christine and Judith to alert me of a good new offer acceptance - Great professionalism and promptness exhibited. I look forward to more happy surprises from the Tonypandy Darlows Branch. Recommended!
My experience right from arranging valuation and throughout the whole selling process has been one of complete confidence in the team. The staff have remained positive and enthusiastic at all times. Many thanks and keep up the excellent work.
After having our property on the market for 6 months with another estate agent and only having less than a handful of viewings, we were beginning to question the state of the market and our property itself.
But our faith was restored after trusting the team at Property Plus to sell our house. Within 1 week the Sales agent Maria had arranged a viewing which happened to be the one and only as an offer was made there and then for the full asking price!
I cannot express how grateful we are for Property Plus ensuring that the entire selling process was straightforward and as smooth as possible. The office staff are very polite, professional and communication between themselves and their clients is superb. The sales team obviously do an excellent job at showcasing the potential of the property that they are tasked with selling. I would highly recommend Property Plus to anyone looking to sell their property.
The experience that i had with your company was a very disappointing one.My partner and i were offered to view a property with someone from your office based in Tonyrefail at south wales. The viewing was scheduled for 9.30 A.M. on Tuesday 15th December.We turned up at the day and time stated only to discover that the person who arranged to meet us did not turn up, so i rang their office and the woman i spoke to told us that we were not on their system and if we would like to rearrange a new appointment, so i phoned them up the next day and a new one was arranged for us on Tuesday 12th January.I received a text message on that very day about four hours before our appointment to inform us that the tenancy had been granted to someone else.I was not pleased about this especially when i enquired what the reason was, i was told that the bond had been secured by these people.I asked why wasnt i given prior notice to this just to be told that their secretary must have been busy that day.They offered us a list of alternative properties on their website, but i will not be comitting myself to any of these and will not deal with propery plus ever again.It is one thing being let down once but twice is utterly rediculous.
We have had nothing but a friendly,polite and sympathetic service from this Estate Agent,and would thoroughly recommend them.
I have used their website on a regular basis to find a property as my previous house was to big for my wife and I. Having found a few properties we wanted to view I went to their offices and arranged to view one and the staff were very helpful and view another a week later however when I went to arrange a viewing on a 3rd property their attitude changed and this time a lady was very abrupt and it was obvious I wasn't going to view that property if she had to arrange it. I was fortunate that I was able to view a few properties in Porth / Tonyrefail through another local estate and purchased it recently. I would never use Osborne Estate Agents again. Alan