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  1. Home
  2. 1 Ability Estate Agents
1 Ability Estate Agents Logo

1 Ability Estate Agents

Closes at 4:00pm
18 Pilgrimage Street, London bridge, SE1 4LL
1 Ability Estate Agents are an estate agent in Victoria. They mainly list properties in SE1. Over the last 6 months, they've listed 0 properties, with 0 currently on the market.

Opening hours

  • Monday 9:00am - 7:00pm
  • Tuesday 9:00am - 7:00pm
  • Wednesday 9:00am - 7:00pm
  • Thursday 9:00am - 7:00pm
  • Friday 9:00am - 7:00pm
  • Saturday 11:00am - 4:00pm
  • Sunday Closed
View all details

1 Ability Estate Agents Reviews (85)

Have you used this agent?
  1. 85% 5/5 Stars
    85%
  2. 2% 4/5 Stars
    2%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 13% 1/5 Stars
    13%
All (85)
Seller (0)
Buyer (1)
Landlord (15)
Tenant (25)
General (44)

M Dattani

5/5 Stars
Good agency with a good selection of properties in the area... Read more
16th Nov 2024 (12 weeks ago)

T Niyarepola

1/5 Stars
The worst Real Estate Agents: If I could give 0 I would. Our experience with this agency was beyond disappointing, and disgusting; it was downright distressing. The level of neglect and lack of professionalism we encountered as tenants in a London property was staggering. Within the first month of our tenancy, I’d moved in a few household items, leaving them in the flat while it was unoccupied for a week. The only time someone was in the property was when their builders came to fix an issue that should have been resolved before our tenancy started. When I returned, some of my belongings—worth about £40—were missing. We contacted the agency expecting help or compensation, but all we got was dismissive and insulting accusations from their manager, JASPAL, who claimed, “one of your flatmates stole it”—despite the fact they weren’t even in the country at the time. That was just the start. Throughout the year, we endured a constant, severe rodent infestation. Mice gnawed through our food, chewed on bins, and left droppings across food preparation areas. Despite countless pleas for assistance, DIPIKA, the INCOMPETENT property manager, ignored us for 5 months. After the five months of relentless complaints, they finally sent a useless contractor for a “temporary fix,” which—unsurprisingly—failed, and the rodents returned within two weeks, this time making their way into upstairs bedrooms. It eventually reached a breaking point when we found a dead rodent in one of the bedrooms. All year, we dealt with mounting financial and emotional burdens due to wasted food, constant cleaning, and disrupted living conditions. Despite ongoing complaints to the agency and Southwark Council, we received no financial compensation nor a lasting solution. Adding insult to injury, Joey, the agent who sold us the property, blatantly lied, laughing off the obvious rodent issue and claiming the traps in the flat were just “precaution.” This agency’s disregard for tenant welfare and blatant dishonesty has caused nothing but frustration, expense, and distress. They ruined my flatmates and I second year of university. Avoid them at all costs.... Read more
Tenant
26th Oct 2024 (15 weeks ago)

L Pritchard

5/5 Stars
Ability have been helpful every step of the way for us despite hiccups outside of their control. We would recommend their service, Anna in particular has been fantastic... Read more
23rd Oct 2024 (15 weeks ago)

J Whelan

1/5 Stars
- Good luck getting your money back. Edit: Since I can't reply again - I am not confusing you with a landlord, we never had contact with the landlord, only Ability. Ability has dealt with our money and we had been told the accountants had it and would send it the next day. Ability also did manage the property at the time which I can happily show proof of. Review: We were about to move into a flat, but then they said the landlord has lost his license and that we couldn’t move in anymore. They then have kept hold of our security deposit after telling us it would be back in a day or two (it has been a couple weeks now) we have been desperately trying to get it back (still haven’t got it.)... Read more
Tenant
1st Oct 2024 (19 weeks ago)

E Nwobu

5/5 Stars
We just managed to secure a 4 bedroom flat for next year with the help of this estate agent. Hasan and I had been going back and forth for several months trying to find a property, so many viewings but we finally found the right one. He was incredibly helpful and made sure to let me know of any properties that might be of interest in the lead up to us finally finding our flat. Would definitely recommend, especially for students trying to find flats to rent!... Read more
Tenant
19th Jul 2024 (6 mo. ago)

F Fetter

1/5 Stars
Very unprofessional, unresponsive, no call back while holding a deposit for several weeks without reason, avoid if you care about your nerves... Read more
9th Aug 2023 (1 year ago)

M Pellissier

1/5 Stars
I signed a contract through this agency. Unfortunately the landlord decided to broke it so we lost the flat, but then the agent became really difficult to reach and did not explain the situation clearly. Then I had to wait for my refund for two weeks during which I thought I got scammed due to the absence of answer to my calls/ texts and the general lack of professionalism. Being an international student, these have been two of the most stressful weeks I had to go through. Worst experience ever, would not recommend.... Read more
Tenant
9th Aug 2023 (1 year ago)

H M

5/5 Stars
Joey has been so helpful in finding us properties and is always prompt with responding to any questions we have had. Jaspal has also been really helpful with finding a flat, and they have been efficient in sending anything we need from video tours to property information, and have helped ease the stress of flat hunting!... Read more
Tenant
29th Jun 2023 (1 year ago)

H Ghataore

5/5 Stars
As a landlord, I have been extremely impressed with the services provided by Ability Estate Agents. From the very beginning, their team was knowledgeable, professional, and attentive to my needs. Their expertise in the local market helped me to set a competitive rental price, and they were able to find a tenant for my property within a very short time frame. Throughout the entire process, Joey and Anna were always available to answer my questions and provide updates on the progress of my property. They were proactive in advertising my property and arranging viewings, and they were able to secure a high-quality tenant who has been a pleasure to work with. What sets Ability apart from other agencies is their commitment to customer service. They truly care about their clients and go above and beyond to ensure their needs are met. They are always responsive to emails and phone calls, and they are proactive in addressing any issues that arise. Overall, I would highly recommend Ability to any landlord looking for a reliable and professional agency to manage their property. Their expertise, attention to detail, and commitment to customer service make them an excellent choice for anyone looking to rent out their property.... Read more
Landlord
9th Apr 2023 (1 year ago)

T Addison

5/5 Stars
Jaspal & Anna are a great team and have provided excellent service.... Read more
4th Nov 2022 (2 years ago)

R _PAN

5/5 Stars
Great experience, the agent was very understanding, helpful and patient. Would 100% recommend.... Read more
5th Sep 2022 (2 years ago)

N Shah

5/5 Stars
Many thanks to Jaspal and everyone at Ability Estates. Professional, sincere and willing to get things moved quickly and efficiently to a positive conclusion.... Read more
19th Aug 2022 (2 years ago)

E Perry-Musgrave

1/5 Stars
Put an offer on a rental and the agent asked for my email in order to send over the details for the holding deposit. After a few hours, I asked it if he was sending it through. He replied the next day saying the landlord has taken another offer. Why imply I had the flat if the landlord hadn't decided yet? Incredibly unprofessional and rude.... Read more
15th Jul 2022 (2 years ago)

Athena

5/5 Stars
helped rent out my car park space - free of charge! extremely helpful & professional, thank you so much for your help... Read more
Landlord
14th Apr 2022 (2 years ago)

Gareth

1/5 Stars
We were appalled by the service by this agency. We originally agreed to have the flat for £519 pw (which we were told was not put on the market before we saw, but it was), and then when we saw the same flat being advertised once we’d paid the deposit for £500 pw we queried this, and were quickly shot down that it was a mistake with the agency. It wasn’t, they lied to us. When leaving the property, they provided a 150 page document of pictures of the flat (it was tiny, literally every corner was photographed) and tried to scam us out of our deposit. Luckily, the landlord was stupid and we realised he had nothing to compare it to, so we got our deposit it back. But the way we were treated was genuinely shocking. I’m convinced the 5* reviews by the agency themselves, please avoid at all costs for your own sake.... Read more
Tenant
26th Feb 2022 (2 years ago)

S Brandsma

5/5 Stars
Excellent service as tenant from 1Ability Estate Agents... Read more
Tenant
22nd Jan 2022 (3 years ago)

R pinna

5/5 Stars
I couldn’t be more pleased with the service I received from Jaspal and the Ability team.... Read more
12th Jan 2022 (3 years ago)

Kayleigh

1/5 Stars
As a tenant leaving a rented property, this company has been an absolute nightmare to deal with. Incompetent, unprofessional and non existent communication - good luck getting a response from them. Getting your deposit back... Chased our deposit return for 2 months with email after email being ignored daily. Had to resort to calling the office twice a day for a couple of days in a row to finally get some response that wasn't "We'll get back to you ASAP". Tried every trick in the book to charge us for something - excuses which changed regularly, total of 5 excuses tried none of which stuck - clearly clutching at straws. Direct emails from the landlord to the agents were copied and pasted and sent to ourselves during disputes/discussions - Absolutely no service from the agents here to filter and resolve between ourselves and the landlord themselves. We were one step away from going directly to the deposit scheme ourselves. Finally resolved our deposit, and then find out they've sent too much and need £500 back - a month later! Complete lack of any account handling to have known that money was returned 2 weeks into our tenancy when the law changed - something perhaps we should have noted but 4 years laters and 10 weeks of trying to get the deposit back we were relieved to have thought we were done with them. Mice/Damp Issues?... Whilst tenants we reported both mice and a damp problem - was told to 'stop letting the mice in, they learn your routine' which is a ridiculous response - and for the damp a builder came to investigate the damp told us verbally he'd need to investigate under the floor but response from the agents was that 'it was all fine'. Viewings Communication... Viewings were not communicated, agent called us 15 minutes beforehand claiming to have given notice and expecting to be let in, to which we refused as none of us had seen anything about a viewing - agents tried claiming we were lying and in breach of our contract etc etc - highly unprofessional and rude on the phone when this was their mistake and tried coercing us into letting them in at short notice to save them looking unprofessional in front of new clients. Shame how much new clients are valued over existing tenants who had a wholly unproblematic tenancy for nearly 4 years. Check Out... On checking out of the property agents messed us around with check out inventory times - unsurprisingly there was a lack of communication or any plan for check out - we had to outline the process ourselves to which they couldn't even book or confirm times until weeks after we'd requested it. Even when confirmed they rang on the day to rearrange because they were late. No respect that this was time out of our working day. Also had to explain to one agent how 4 sets of keys all had matching top and bottom lock keys because she didn't get why there were so many keys!? Madness... Also use of WhatsApp to keep calling/messaging tenants when dealing with property matters is highly unprofessional - we are not friends. Email your tenants when necessary putting everything in writing properly. Should a phone call be required follow up with details of that call in an email, again so everything is in writing. Some basic customer service training and professionalism is needed by all at the company including CEO's. Glad to finally be rid of this company - Take 2022 to brush up your skills and reassess how you handle all your accounts. Some serious organisation is needed.... Read more
Tenant
30th Dec 2021 (3 years ago)

G Singh

5/5 Stars
During my rental property search, 1 Ability Estates provided an outstanding service. From the moment I enquired to signing of the tenancy at present they kept me inform of the next steps and ensured any requests I had were met. I will definitely be recommending them to my friends looking for accommodation.... Read more
Tenant
24th Dec 2021 (3 years ago)

Nik

5/5 Stars
These agents have been great. They let out my apartment in SE1 rapidly. Jaspal and the team approached negotiations in a professional manner and were upfront about fees from the start. I’ve had very bad experiences with other local agents and it was refreshing to deal with someone like this. Thanks a lot ????????... Read more
Landlord
7th Oct 2021 (3 years ago)

J Santos

1/5 Stars
A complete headache dealing with this agency. They are unorganised and work with the worst kind of landlords. They accepted our offer, made us waste time filling a big reference check form, we paid holding deposit and then they went with other people. Plus, they send documents with wrong names and different agreed figures. I don't recommend.... Read more
Tenant
1st Oct 2021 (3 years ago)

A Newton

1/5 Stars
SHOCKING service, nobody picks up the phone, empty promises. Very poor company and would not recommend to anybody.... Read more
24th Sep 2021 (3 years ago)

K A

4/5 Stars
Greatl services... Read more
7th May 2021 (3 years ago)

I Bernasconi

5/5 Stars
I have recently found my new home with Ability Estate Agents. As a tenant, my experience was great, thanks to Joey who helped us find the right place very quickly. He answered promptly and in a professional manner to every query and clearly explained us what we needed to do in every phase of the renting process.... Read more
Tenant
2nd May 2021 (3 years ago)

M Soboh

5/5 Stars
Rented our property since December in the SE1 area. The guys at Ability Estate Agents were always available for questions and looked after the details whilst demarche to make us happy on all times. Also, Anna as my property manager she is a great help. She is always incredibly reactive and has solved any problems. I would recommend this agency as pretty good and working professionally. Thanks! Mo... Read more
Landlord
21st Apr 2021 (3 years ago)

E landi

5/5 Stars
Rented our flat in September. Everything was made clear and simple from beginning. Any issue or question they always answer calls/emails quickly. The manager Anna is really helpful and quickly ready to intervene when asked... Read more
Tenant
20th Jan 2021 (4 years ago)

I s

5/5 Stars
would definitely recommend. great service and friendly :)... Read more
5th Nov 2020 (4 years ago)

M Klimasauskaite

5/5 Stars
My property manager Anna has been very helpful in solving all issues that have come up in the property. I feel at ease as I know I can count on her to respond promptly and get things sorted.... Read more
Landlord
19th Oct 2020 (4 years ago)

J Brown

5/5 Stars
Jaspal and the team are very helpful, professional and responsive to requests. A pleasure to deal with... Read more
25th Sep 2020 (4 years ago)

F Rahman

5/5 Stars
Highly recommend their service as a tenant. Jaspal, Axelle and Joey dealt with tenancy swiftly during lockdown and were very responsive in regards to viewings and any issues.... Read more
Tenant
2nd Sep 2020 (4 years ago)

S begum

5/5 Stars
Anna as my property manager is a great help. She is very responsive and has resolved any issues I am having as soon as raised. I would definitely recommend ability estates as a whole. Lettings and property management, no issues at all.... Read more
Landlord
13th Aug 2020 (4 years ago)

B Susanna

5/5 Stars
The guys at Ability were always available for questions, and looked after the details whilst striving to make us happy on all points. Would highly reccommend this firm.... Read more
10th Jul 2020 (4 years ago)

F Magalon

5/5 Stars
Very dedicated agents!... Read more
6th Jul 2020 (4 years ago)

X London

5/5 Stars
Good, responsive staff, always available when we need them. Couldn't ask for a better service... Read more
12th Mar 2020 (4 years ago)

S AKKT

1/5 Stars
Take years to answer an e-mail. Worse agent : Jaspal... Read more
10th Mar 2020 (4 years ago)

C Spitaleri

5/5 Stars
Very good and reliable agent... Read more
17th Feb 2020 (4 years ago)

G Cappa

1/5 Stars
The worst experience ever. The first time the cancelled my viewing 30 minutes before. After two days and lots of trouble to reach them, I arrived 30 minutes earlier and waited for 45 minutes, when the agent told me that someone probably went away because I wasn't there. Very unprofessional. The waisted my time.... Read more
13th May 2019 (5 years ago)

O JACK

4/5 Stars
Fantastic experience due to their agent- Jaspal and his team>.I needed a flat letting and they went out of their way throughout the whole process.I rented a flat in Hooper Square Development and my stay was a pleasant one, due to their amazing employees and expertise over their business.... Read more
Tenant
13th May 2019 (5 years ago)

R Kantaria

5/5 Stars
Jas and his team are professional and totally invested in their clients. I thing is too much trouble.... Read more
11th Mar 2019 (5 years ago)

N kelsall

5/5 Stars
Great service, Jaspal and the team are responsive and professional. Would highly recommend.... Read more
9th Jan 2019 (6 years ago)

D Buckle

5/5 Stars
Jaspal and Danielle Bourne wrote up a tenancy replacement form as I was moving out of the property. The contract was written extremely quickly and Jaspal was very responsive to any questions that I had over this process.... Read more
Tenant
4th Dec 2018 (6 years ago)

H Khanzada

5/5 Stars
Very good agents and easy to with with, made the whole process easy... Read more
17th Nov 2018 (6 years ago)

A addis

5/5 Stars
I am a landlord and business owner on the Old Kent road SE1. We have used Ability to rent out the flat above my shop. Very impressed as the property was under offer before pictures were even taken. I know Ability quite well as we have repaired and maintained PCs and laptops for them. All dealings with them have been great. I would always recommend them to any one who needs their property let. I shall be passing on your company credentials to other local businesses and landlords I know.... Read more
Landlord
24th Aug 2018 (6 years ago)

A Young

5/5 Stars
Really helpful agents, efficient service. They really helped us out throughout our entire move and were always quick to address any issues or concerns we may of had. Would highly recommend.... Read more
23rd Aug 2018 (6 years ago)

G Gagen

5/5 Stars
Jaspel and Andrej we’re extremely helpful, friendly and supportive, I would reccomend the company to other tenants, especially those looking for student properties. EXCELLENT!... Read more
Tenant
21st Aug 2018 (6 years ago)

H Peeraer

5/5 Stars
Smooth communication, very responsive and helpful. Jaspal was able to help me with several issues I was doubtful about and was very efficient about the whole process.... Read more
16th Aug 2018 (6 years ago)

S Speed

5/5 Stars
Well organised, friendly and efficient. Very happy with our flat!... Read more
Tenant
16th Aug 2018 (6 years ago)

M Prusevicius

5/5 Stars
A great experience! Very friendly and professional service. Would definitely use this estate agents again.... Read more
19th Jul 2018 (6 years ago)

M Parmar-Mistry

5/5 Stars
A great company, probably the best I have ever dealt with. Very responsive and friendly. A brilliant team!... Read more
13th Jul 2018 (6 years ago)

M Ali

5/5 Stars
Very reliable. The staff were approachable, easy to talk to and easy to reach via WhatsApp or email. I highly recommend Jaspal and his service.... Read more
12th Jul 2018 (6 years ago)

B Blackburn

5/5 Stars
Ability are amazing estate agents who helped us rent the perfect flat for our final year of uni. Communication leading up to the move was excellent - very convenient using whatsapp rather than email. Jaspal in particular was there whenever we needed anything - even at the most inconvenient times at late night and weekends. Felt very reassured throughout the entire process with any doubts we had. He contacted the landlord whenever we needed anything prior to the move which made everything run very smoothly. Both the estate agent and the landlord went above and beyond to ensure we had an extra sofa in one of the bedrooms (not a necessity but extremely appreciated)! These guys truly care. Definitely recommend!... Read more
Tenant
10th Jul 2018 (6 years ago)

T Bossingham

5/5 Stars
Very friendly and polite staff, they couldn’t do enough to help us!... Read more
8th Jun 2018 (6 years ago)

D Lionetti

5/5 Stars
Really impressed with the level of service from Jaspal. We moved quickly through the process of viewing and follow up was efficient.... Read more
25th Apr 2018 (6 years ago)

A Rhodes

5/5 Stars
Great customer service from Jaspal! Will definitely think of using this company again if needed... Read more
24th Apr 2018 (6 years ago)

M Cowie

5/5 Stars
Jaspal went above and beyond to show me a property at very short notice, working well beyond normal hours to do so. Although the property wasn't for me I would certainly recommend ability estate agents and Jaspal in particular for both renting and buying/selling.... Read more
5th Apr 2018 (6 years ago)

notoriousvak

5/5 Stars
Overall really good experience. Professional and understating of my circumstances. Showed me a few places and helped weight up the pros and cons of each. Will definitely use again when my tenancy is up.... Read more
Tenant
21st Mar 2018 (6 years ago)

S Flora

5/5 Stars
Really professional service, was looking for a 2 bedroom flat, and he took me through all my options and consider all of my needs. Would definitely use again and recommend their services onto other friends and family.... Read more
21st Mar 2018 (6 years ago)

K Ali

5/5 Stars
This agency has been very helpful in all the process, thank you for all you've done. Wish you a lot of success!!!... Read more
16th Feb 2018 (6 years ago)

S Smith

5/5 Stars
Jaspal at Ability works endlessly, with great enthusiasm & encouragement. Professional, efficient and with great local knowledge. Without doubt, I will be a returning customer.... Read more
31st Jan 2018 (7 years ago)

J Y

5/5 Stars
Nice guy and work very efficiently. Great job.... Read more
22nd Jan 2018 (7 years ago)

K lail

5/5 Stars
Really happy with the agency! Took us less than 5 days from 1st viewing to signing a contract. This was my first experience with agency so I was bit worried but I couldn't be more happy. Really really helpful and professional.... Read more
Tenant
19th Jan 2018 (7 years ago)

G investec

5/5 Stars
Its been a pleasure dealing with Julia in property management and Jaspal the lettings manager. I feel confident my tenants are in safe hands. I shall be refering to any other property owners I know in the near future. All the best and top marks !... Read more
Landlord
16th Jan 2018 (7 years ago)

N Almershed

5/5 Stars
Extremely friendly staff and some of the best service I’ve come across... Read more
13th Jan 2018 (7 years ago)

K Ahluwalia

5/5 Stars
The guys have been fab with the whole renting process. Made me feel comfortable and if I had any concerns they made sure to talk to me about them. Would 100% recommend them.... Read more
Tenant
8th Jan 2018 (7 years ago)

S Altwood

5/5 Stars
Ability estate agents are currently renting out a property for me in SE1. I walk past their London Bridge office often after 9 pm and they are still working ! A good sign of a proactive agent. Their fees were competitive, however one should not look solely at this when choosing an agent. A good agent will always earn their fee through their higher level of service. I have tried cheaper agents based outside of central London and also internet agents. All have been have all been middling at best, providing a marketing rather than lettings service. Would always recommend them to anyone who needs a agent.... Read more
Landlord
8th Jan 2018 (7 years ago)

M Pitul

5/5 Stars
We rented a flat in Royal Arsenal Riverside through Ability last month . The service was very professional . Everything was done on time . The checkin clerk was very helpful and accomodating as got late for our initial checkin appointment. Julia and Shane organised everything as we wanted. I would recommend to friends and family.... Read more
Tenant
29th Dec 2017 (7 years ago)

A Jaa

5/5 Stars
Hi. I'm a landlord in London.But now I'm living in Italy.I meet Jaspal and Shane.They managed my properties in Waterloo and Dulwich.The experience so far has been smooth and efficient.I recommended them to my friends.... Read more
Landlord
13th Dec 2017 (7 years ago)

L Cooke

5/5 Stars
Spoke to Jaspal - would have no issues recommending this to family and friends. Good Job - Cheers... Read more
21st Nov 2017 (7 years ago)

R Collins

5/5 Stars
Absolutely on point! A great team who I would not hesitate to recommend. Refreshingly they laid out there fee from the off and presented it as one cost, Jaspal took the time to understand my requirements and then made his appropriate recommendations. Thanks very much gents for all your help.... Read more
13th Nov 2017 (7 years ago)

E Doré

5/5 Stars
A great overall experience. We are currently using the rent collection service and will be moving to Full management in 18 months time. Both flats had offers agreed before renovation works completed. They also organised the maintence guys to remedy garden area. The communication via email and phone has been great as we do not live in London. Would highly recommend to any one in need of a reputable lettings agency in London.... Read more
Landlord
29th Sep 2017 (7 years ago)

S Godsell

5/5 Stars
Hiya, my flat recently had a leak and although we are still waiting for the landlords insurance company to agree repairs to the small spot in the ceiling, the communication and efforts by property management have been excellent. A schedule was sent explaining all the next steps and a lengthy call to explain all. A maintenence guy was sent out straight away and got to us within 40 minutes of calling the emergency number. I trust cosmetic works will be rectified soon.... Read more
Tenant
28th Sep 2017 (7 years ago)

B yadav

5/5 Stars
Great experience dealing with the firm. Got the right property within my budget. Kudos!!!... Read more
Buyer
28th Sep 2017 (7 years ago)

J Rooftops)

5/5 Stars
I let out our old house through these guys after being referred by a friend. The property management side has been great, tenants pay on time, so I can't complain.... Read more
Landlord
27th Sep 2017 (7 years ago)

M Kamboj

5/5 Stars
Thank you to Ability Estate Agents - Jaspal is very thorough, proactive and professional! Will definitely be recommending to friends and family! Once again, thank you Jaspal, it was a stress free and smooth process overall!... Read more
27th Sep 2017 (7 years ago)

A Kumar

5/5 Stars
I was recommended by a friend who also owned a property in Butlers Wharf in shad thames , and that was really great thanks.... Read more
27th Sep 2017 (7 years ago)

A shah

5/5 Stars
awsome . great help . nice estate agent . thanks... Read more
27th Sep 2017 (7 years ago)

A Jabalpur

5/5 Stars
Its really great experience with Jaspal, terrific guy with great estate agent work.... Read more
26th Sep 2017 (7 years ago)

L Dane

5/5 Stars
A very personalised service. I didn't feel pressured at all when renting out my flat through Ability . If anyone knows me i don't like estate agents who are pushy. Felt in control throughout the process. Jaspal and Julia were easy always available to answer any questions. Will use again... Read more
Landlord
25th Sep 2017 (7 years ago)

L B

5/5 Stars
Professional, friendly and importantly found me the perfect place! Highly recommended.... Read more
25th Sep 2017 (7 years ago)

A Brook

5/5 Stars
Rented my flat quickly and stress free 100% recommend... Read more
Tenant
25th Sep 2017 (7 years ago)

N Enkhtur

5/5 Stars
Jaspal was the best estate agent I had. It only took him 2 weeks to find me a tenant for a good price when others were not able to. I would recommend ability estate agent.... Read more
Landlord
25th Sep 2017 (7 years ago)

R Matthew

5/5 Stars
Great Service , I am a Ability tenant in one of there managed properties in Empire square west. Julia in property management and Jaspal have been great. Jaspal was on hand to answer all questions I had The process was smooth. I told them I wanted contact only by email which they respected. Regular updates regarding referencing and offer negotiation were given. The delivery of new furniture was organised by them and a contractors they arranged left everything neat and tidy in time for when I got home. Contractors followed instructions left for them at concierge. I am also a landlord in London ( Through another agency ) as I let my home out whilst I went travelling 2 years ago . Tenants have decided to stay on for another year but I will be sure to use Ability to manage for me when it next comes available if I decide not to move back in. Rob... Read more
Tenant
22nd Sep 2017 (7 years ago)

gkeaney29

5/5 Stars
Great service, very personable and professional. Highly recommended to all.... Read more
16th Sep 2017 (7 years ago)

J Patel

5/5 Stars
Great customer service/comms. Ive dealt with a few agents in the past and these rank one the highest in terms of easy to use, local knowledge and assistance. Ability found me a great place in London, great property, clean, good transport links and close to my work place.... Read more
15th Sep 2017 (7 years ago)

R Saha

5/5 Stars
I would like to thank Ability Estate Agents for all the effort and work they have done for me in regards of the property I am currently letting. They are very proactive, I received updates daily and they found us an excellent tenant very quickly.... Read more
Landlord
15th Sep 2017 (7 years ago)
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Estate agent leads a family around a potential new home.
Estate agent leads a family around a potential new home.

Estate Agents

What do estate agents do?

For each home sale there are several steps estate agents have to follow, and a minefield of legal requirements they have to comply with.

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