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Estate Agents in Victoria
Compare the performance of local estate agents.
Victoria Property Market Summary
Sold price
£910,881
Sale time
24 weeks
Asking price change
-1.7%
Estate agent fee
1.8%
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Estate Agents
Acorn - London Bridge
118 Bermondsey Street, SE1 3TX
Customer reviews (88)
Georgia Farey
Amazing team, professional, supportive and so helpful! I cannot praise Suzzannah and her team at the London Bridge branch enough! They have been brilliant. Thank you
74 days ago
Henry Lee
Dodgy practices and unscrupulous agents. Do check their rating on Trust Pilot (Surprise! a lot more negative). This Branch is no different from the others I used before. Most of the positive reviews here are from landlords yet if you are renters you will be snookered.
717 days ago
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Kinleigh Folkard & Hayward - Surrey Quays
Surrey Quays Shopping Centre, , SE16 7LR
Customer reviews (123)
Michelle
My partner & I are particularly impressed with Seamus professionalism, he pays attention to our situations and requirements, scheduled properties that would be our best interest accordingly, gave us impartial advises that help us with our renting & even buying of property (that's not under his department). We appreciate his sincerity & support, it's important to have an agent that actually cares. Thank you!
69 days ago
Estelle Wang
Ridiculous they ask for a 1-day charge of rent just out of a wording game! We confirmed the end of lease date the same as the date we pay the rent each month. But no one ever told us before confirmation that the day is actually counted but not the night before. Why on earth would we pay for the one additional day given that we actually move out two days earlier to that? It was out of goodwill that we end the lease by the end of month sharp... then on contrary heard from them such an unfair and unnecessary treatment.
It is really a frustrating and disappointing process negotiating back and forth. Such an unnecessary waste of time.
NaN days ago
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Morgan Randall - Canary Wharf
Unit 2 Discovery Dock East, E14 9SH
Customer reviews (114)
A W
Top guys
138 days ago
jake higgins
By far the worst customer service that I’ve ever come across. We have lived in the property for almost 2 weeks now and still have not received the correct keys. They gave us one of keys and told us we had to get more cut because we moved in late! What is the most ridiculous thing I’ve ever heard! After complaining there eventually gave us another set but then the lobby key did not work! I was informed by the landlord that she had told them that they had to get the lobby key done by a specialist key cutter, they obviously didn’t listen to a word of that. We currently still do not have keys when I messaged them about it, I was told I had to return the keys because they were a lot of money! You can understand why it’s the worst customer service I have ever come across. They did not apologise for giving us the wrong set of keys they have not said that they are going to get more cut even though it is in the contract. The complete absurdity of this whole situation irritates the hell out of me! That I can’t even get into the property that I’m paying for.
But there is more! When we moved into the property of the hot water wasn’t working! It is still not working we have to get a new boiler! They said they checked it a couple days before we move in but the way the company is managed I very much doubt they did. We also have problems with the furniture that is unusable! The table in the living room is completely wonky the chairs scrape against the wooden floor, so at the minute I’m eating my dinner on the sofa. Until my order comes through on Amazon because God knows they are not going to get any new ones. Our double bed in our room has got wheels so every time we get on it I feel like I’m dancing on ice! The shower head is completely screwed! The doors to balcony do not open!
I could probably go on for days! Yeah so a long story short you are probably best off not using this company. Save yourself the stress and knew someone else I wish I did.
NaN days ago
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Hastings International - London Bridge
42 Borough High Street, SE1 1XW
Customer reviews (88)
Alexandre Okada
Great service, Matthew, was fantastic helping us to get our flat. He worked really hard to convince the Landlady to accept our cats and thanks for that we are now settled in our new beautiful home. I'd like to also make also a high note on Stevie... she works on the admin side and she was amazing helping us with the contract and the whole process. I highly recommend Hastings Int and its professionals.
101 days ago
Guy Dequimper
I have been a tenant with them. They were really a poor managing agency. Very rude, prone to take money from you and blaming you for anything.
Unfortunately when I became a landlord, I had the weakness to let them rent my property because I was short of time.
They are absolutely incompetent. They have charged me for some safety work which has never been done and it took me 6 months for them to recognise their mistake and to give me the money back.
They are very poor responders to email or phone call.
The worst came when my tenants wanted to move out. They have lost the set of keys they were holding so no prospective tenant could visit the flat.
They don t organise the inventory check out for you which make it very stressful for a landlord living abroad.
Now they want to give me back my deposit 3 months after my tenants have moved out to make sure that they have sufficient fund !
Tenants and Landlords, don t use Hastings International in London.
They are completely incompetent and unethical.
2283 days ago
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Foxtons - London Bridge
94 Borough High Street, SE1 1LL
Customer reviews (60)
Gokul Prem
The agent who helped me was Ranjit Singh. He was incredibly responsive and helpful in securing an amazing flat in the center of London. I highly recommend him to anyone who's looking to rent an apartment in London.
55 days ago
Jakub Lichwa
Foxtons London Bridge just managed a sale of our apartment. They worked together with Alexander Hall (their in house mortgage adviser that was arranging a mortgage release + a new mortgage for the buyers). We firmly believe the company was protecting interests of the buyers (who worked with their mortgage adviser) in this case rather than the seller/ours. We have done >10 transactions in London in the past and understand the buying & selling process fairly well.
Long story short the whole sale was managed to a completion date that precisely suited the buyers (to the specific date) whilst leaving us hanging throughout the process that saw a delay of 1.5 months for no good reason (explanation: "a document that Santander normally sends in two days is now taking ~3 weeks to deliver").
Foxtons refused repeatedly to re-market the property despite our repeated requests throughout the process - which ultimately gives greater power to the buyer as the Spring window for selling is closing and you are just left wondering whether the buyer will proceed or not.
All in all, we felt cheated in the process after paying a ridiculous fee for this service. Still don't understand how a lawyer can earn £800 for a sale and an agent £16.2k on the same apartment when not even monitoring the case correctly (assured us multiple times 'they cannot see exchange happening past end of May' which led us to losing £4.5k in rent elsewhere where we served notice early to tenants).
The case will be passed to the financial ombudsman office as I don't trust their internal reviews.
My advice is -> if you have a choice, then avoid them. If you are already stuck with them, don't take their advice throughout the process and demand they work in line with your (not their) expectations/instructions, especially if this is not your first transaction. You are paying them, not the buyer (even if they want to take advantage of the fact that it is a buyer's market at the moment and their mortgage broker may want to win additional business by promising to work closely with the estate agent).
NaN days ago
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Kinleigh Folkard & Hayward - Clerkenwell
132-136 St John Street, Clerkenwell, EC1V 4JT
Customer reviews (122)
Vaiez Iqbal
I rented my beautiful flat with the help of Amanda. She is very helpful and cooperative. The whole process was very smooth. Comfort and convenience all in one.
35 days ago
Hamed Tabatabaei Ghomi
I worked with Max and Rachel to rent a flat. Both Max and Rachel were very nice throughout the process. A lot of paper work was involved, and one time they stayed even after their normal office hours to do the paper work and get us the move-in date we wanted.
1327 days ago
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