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  1. Home
  2. Black Katz - London Bridge
Black Katz - London Bridge Logo

Black Katz - London Bridge

78 Borough High Street London Bridge, SE1 1LL
Black Katz London Bridge are an estate agent in Victoria. They mainly list properties in SE1, SE11 and SE17. Over the last 6 months, they've listed 4 properties, with 4 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla.

Opening hours

  • Monday 9:00am - 6:30pm
  • Tuesday 9:00am - 6:30pm
  • Wednesday 9:00am - 6:30pm
  • Thursday 9:00am - 6:30pm
  • Friday 9:00am - 6:30pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed
View all details

Black Katz - London Bridge Reviews (105)

Have you used this agent?
  1. 69% 5/5 Stars
    69%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 27% 1/5 Stars
    27%
All (105)
Seller (0)
Buyer (1)
Landlord (7)
Tenant (45)
General (52)

H Rasheed

5/5 Stars
Amy Burbridge was super helpful in breaking down information and helping us understand the process.... Read more
29th Sep 2024 (19 weeks ago)

S Senthilkumaran

5/5 Stars
Had a wonderful experience with Black Katz - everything was sorted promptly. Whenever we needed a hand, Amy was so quick to respond, and always understanding (particularly with picking up the keys!). Would definitely recommend.... Read more
2nd Aug 2024 (6 mo. ago)

X (Ella)

5/5 Stars
We rented with Black Katz for 2 years, and I’d like to say a huge thank you to the team, with a big shout out to Tim: thank you for being super professional, responsive, kind, and helpful from the very start! Black Katz weren't managing the flat during our time there, but they were the agents who helped us find it and assisted with the exit process (where new potential tenants were brought in to view). It was a 5 out of 5 star experience every time we needed to contact them.... Read more
Tenant
21st May 2024 (8 mo. ago)

N Jimeno

1/5 Stars
Terrible... Read more
27th Apr 2024 (9 mo. ago)

P Küster

5/5 Stars
I highly recommend Black Katz in London Bridge, Sandro and Tim were extremely helpful and friendly and helped me to get the property I really wanted. It's rare to find this kind of estate agent in London.... Read more
Tenant
13th Feb 2024 (11 mo. ago)

B Wright

5/5 Stars
I don’t usually review rental agencies but felt Black Katz deserved a 5* review for all of their help and support during my property search. Even though I didn’t end up renting through them, I found Tim to be helpful, professional and transparent with all of the information he shared with me. The viewing process was easy to arrange and hassle free and I would have no hesitation with coming back to them in the future when I need to find a new property. Thanks Tim for all of your help.... Read more
8th Feb 2024 (1 year ago)

H Jeon

1/5 Stars
Avoid if possible. I would have given 0 stars if I could. At first, I thought of Blakkatz high as Tim and Vincent were really nice and helpful in finding my flat. So it is a shame that I have to write a bad review. I sent all the referencing documents a month ago and they only did it right before the moving-in date, which would have potentially disrupted the whole moving plans when I first moved in three years ago. The annual renewal process is even worse. Michelle is just the worst and her poor communication has been a pain every year. She insisted on higher rent and offended me, even when the landlord offered me a lower price previous years. I don’t know if she is dyslexic(Edit: I now realise this may have unintentionally offended dyslexic individuals, and I apologise for any unintended offence), but she now emailed to charge more for the deposit and to request 6 months’ upfront payment when the contract says the deposit is already paid and it’s monthly payable. I replied to confirm the discrepancy. And it was upsetting to see her response that accused my landlord of the deed. I spoke to my landlord and confirmed Michelle misunderstood the whole situation and requested it wrongly. (Edit) After composing my review, I received a barrage of highly unprofessional and aggressive emails from Michelle, prompting me to file a formal complaint. It seems the root of the misunderstanding stemmed from agents assuming that the term "upfront" automatically meant a six-month period without adequately clarifying this to both my landlord and me. Their communication skills are shockingly lacking. One particularly amusing response from Michelle was when she claimed that "At the time of the contract being signed a deposit would have been paid," in response to my inquiry about why the contract stated the deposit had been paid when she was requesting more. This assumption that the deposit would be paid upon signing the contract is quite confusing and highlights their lack of clarity in the process. Furthermore, although I understand the landlord initially wished to increase the deposit (which, incidentally, he later rescinded after our discussion), Michelle failed to convey this information to the tenants before sending the contract—clearly demonstrating unprofessionalism and a dearth of communication skills. When the contracts were voided and resent, I sought an explanation for the change but was met with reluctance to provide one. It took four to five email exchanges before they finally offered an explanation, and they seemed more focused on my negative Google review than on addressing the issues at hand. Additionally, while the front page of the contract indicated monthly rent payments, the "special condition" section at the end contradicted this by stipulating "6 months upfront," causing further confusion. Instead of owning up to their oversight, they opted to accuse me of not thoroughly reading the contract. Therefore, I urge caution when perusing their contracts, as there may be hidden conditions of which you are unaware. Despite gaining a slightly clearer insight into their modus operandi, I remain significantly dissatisfied with Michelle's unprofessional and ineffective communication skills, as well as the renewal process.... Read more
Tenant
6th Feb 2024 (1 year ago)

L O'Keeffe

5/5 Stars
Highly responsive and professional, answered questions very quickly , super helpful and generally just nice people to work with! Very efficient and I was lucky to get a really high quality flat with Black katz... Read more
Tenant
16th Jan 2024 (1 year ago)

H Nott

1/5 Stars
Late to review but worth offering a warning. Rented a property through Black Katz from 2018-2019 - Black Katz made absolutely zero effort to ensure the cowboy landlord secured our deposit through TDS after we put the money down for the rental agreement. Ended up getting royally exploited at the end of the tenancy, losing over half the deposit due to the landlord refusing to hand it over. Emailed Black Katz about this issue and they just told me to take it up with the landlord. Absolute class act. The formality and care to respond to these reviews is just for show, they only want your money and that's it. Especially if you're a student, or a first-timer in London (which my partner and I were at the time), stay far away. Edit: As you can see, plenty of handwashing in the response. However, there is a blatant contradiction here, or just a wilful ignorance of the matter. Sure is curious that Black Katz "confirm[ed] they protected your deposit", yet I have email reciepts with a Black Katz property administrator after I asked them, during the problem: "Do you have any information regarding how the deposit was administered to a deposit protection service? We're [my partner and I] both having difficulty in locating/dealing with it. Otherwise, it doesn't appear to have been handled properly as I've not recieved any information from the landlord regarding where the deposit was placed once the tenancy began." And the response I got from Black Katz? "I am afraid this is not information we would hold as the landlord registers the deposits." Wow, sure doesn't seem like Black Katz DID verify that he protected the deposit! If he did, why couldn't you just tell me that he did, or that you CONFIRMED that he did at the time? But even if he didn't (as he hadn't, in reality), they didn't care that I was asking. Just move on out the door! As they say themselves, they don't get involved unless a tenant wants to renew, not their problem. Wouldn't at all be surprised if the landlord is still working with them, so long as their checks are done, they're off the hook. I'm not interested in your want for a confrontation, I'm warning others by calling the facts as they are. I've got emails to prove everything I'm saying is true. Be careful you don't end up getting swindled of your deposit, Black Katz won't bother to check if it ends up in a TDS or not.... Read more
Tenant
26th Oct 2023 (1 year ago)

L Young

5/5 Stars
Really can’t recommend Black Katz enough for finding a flat in London! Sandro was absolutely brilliant and made the whole process so easy and straight forward for us. Amy has also been brilliant in the final stages of getting contracts signed and sorted. If you’re in the London flat hunting bloodbath… get yourself to Black Katz for a super helpful and easy experience.... Read more
Tenant
25th Sep 2023 (1 year ago)

M Luberti

5/5 Stars
Sandro and Amy were wonderful and followed us throughout our flat hunt journey. They were extremely helpful!... Read more
23rd Sep 2023 (1 year ago)

J Al-Saad

5/5 Stars
The best agents in London, big shout out to Alessandro Cappellin for all his help, you are amazing thank you! And also Tim thank you for all your help!... Read more
28th Jul 2023 (1 year ago)

B Troup

1/5 Stars
Do yourself a favour and go elsewhere. You may notice in other one star reviews that Black Katz are desperately trying to protect their image and passing the blame onto others. This does not surprise me. Black Katz will do everything they can to get you through the door into your new flat. They make the move in process smooth, prices are cheap, contracts are short (12 months), what could go wrong? We were told that the flat would be cleaned by the time we moved in, and arrived to a mouldy bathroom and living room, stained kitchen flooring and curtains hanging off of the railings. In September 2022 I reported a dripping noise in the ceiling to Black Katz (this is conveniently omitted in their replies to my flat mates) which was assessed and dismissed as not an issue. In late November the ceiling caved in, revealing rotting wood and the debris landing on my computer and work laptop. This was reviewed a week later, and determined a roofer should attend. Again, Black Katz have then omitted in their other responses that we did not have a roofer visit the property until the start of February. Does this seem like a reasonable amount of time to resolve a hole in the ceiling in the middle of winter? The claim that this issue was resolved in 2.5 months is laughable. As of May 14th (the day myself and my flat mates moved out of the property) the patched up ceiling was still leaking and turning mouldy, and the rotten wall still completely wet. I wonder if the new tenants are happy with this? I imagine Black Katz also promised them this would be resolved by move in. Ignoring the negligence we received when living in a Black Katz managed property, the communication we received at times were slow, disinterested, and at one point devolved into petty squabbling: intentionally misspelling the name of my flat mate The pinnacle of professionalism! Please know I would not write this review if I didn't think you needed to stay away from this company. I would not waste my time writing an incorrect review like Black Katz will likely claim I have done. No matter how good the property may seem, please stay away.... Read more
Tenant
7th Jun 2023 (1 year ago)

M Aniceto

1/5 Stars
Unprofessional and incompetent. There's no other way to put it. Stay away.... Read more
5th Jun 2023 (1 year ago)

A Lopez

1/5 Stars
THE WORST LETTING AGENCY IN LONDON. The property managers are absolutely useless, we lived with a hole in our ceiling for 6 months with Rosie purposefully ignoring our emails and replying with sarcastic remarks when we asked what she was doing to fix the situation. We had a fire in our kitchen caused by a leak in the light fitting which Black Katz didn’t deem an emergency so we had to live with all of the power switched off for days until they could send someone round to fix it. I don’t often leave reviews but I am honestly shocked this company is able to continue in business and warn anyone to brave the London rental market further if it meant avoiding dealing with Black Katz. They are enticing with cheap places and 12 month contracts but only because they focus on getting people through the door knowing they will not be staying longer than a year.... Read more
Tenant
3rd Jun 2023 (1 year ago)

Kiran

1/5 Stars
AVOID AT ALL COSTS!! Black Katz are the worst management company I have ever dealt with. They are incompetent and purposely unhelpful at every possible opportunity, especially Rosie Sparkz (the property manager). We lived with a hole in one ceiling for 6+ months. Awful service and customer support. Be wary!... Read more
Tenant
23rd May 2023 (1 year ago)

K Fraser

5/5 Stars
We were really struggling to find a flat and weren’t getting responses from other agents. Sandro and Amy have been incredibly responsive and patient. Thanks to them we have a flat... Read more
Tenant
27th Apr 2023 (1 year ago)

T Blog

1/5 Stars
Bad agency. Stay away from them!! They'll rip you off on checkout as they work with an old employee to run their scam... Read more
25th Apr 2023 (1 year ago)

L Howard

5/5 Stars
Me and my partner used this letting agent for our new place and the process couldn’t have been smoother. They are very professional and kind, especially Sandro, who helped us out a lot. Thankyou for assisting us and finding our lovely new home. I would recommend them to anyone looking for a place in London... Read more
Tenant
1st Apr 2023 (1 year ago)

F Cesareo

5/5 Stars
Great costumer service and friendly approach. I walked to the agency to find an apartment to rent, left my details and the next day Sandro sent me all the options suitable. Booked the viewings and managed to secure one of the flat. Overall process was smooth and not painful like other agencies. Thanks a lot to all the team I can’t wait to move in!... Read more
Tenant
31st Mar 2023 (1 year ago)

R Wallbridge

5/5 Stars
Have had such a great experience dealing with Black Katz, they managed to help me find myself an incredible property, which I cannot wait to move into. Shout out goes to Tim from the London Bridge Branch and Vince for there help in making the process as painless as possible, and being incredibly accommodating.... Read more
28th Mar 2023 (1 year ago)

Callum

5/5 Stars
Brilliant! I have nothing but great things to say about the team at BlackKatz London Bridge… helped me find amazing tenants for my property in no time at all with little ease! I dealt with Sandro and he was fantastic from the word go, possibly the best agent I have dealt with in the last ten years of renting my property out in london! Fabulous!... Read more
Landlord
28th Mar 2023 (1 year ago)

L Gobbi

1/5 Stars
AVOID AT ALL COST. I moved from Liverpool to London so i asked for a online video view of the house. Let's start by saying that Sandro, the agent, kindly omitted that the apartment had one huge hole and mold in the ceiling, stuff I found out only after signing the contract of course. When i moved in, I found out of a long list of things that were not working such as: leaking sinks, clogged toilet, broken cooker, broken smoke alarm, broken doorbell, very shaky bed and so on. Stuff that wasn't mentioned me before and that was meant to be fixed before moving in. Today, after two months, I'm still waiting for somebody to come and sort this out. I had to fix the toilet by myself because otherwise they'd never done it. They told me "it was a building problem and they couldn't do nothing about it" but guess what, they were wrong. I keep on writing emails to the agency but they answer once every two weeks saying the landlord doesn't want to fix these problems. But hey, it's their job to mediate between the landlord and the tenant and they're just not good at it. The person that lived here before me had the same issues if not worse. I never write any review because I'm a patient person but this time i really got mad and wanted to prevent other people from stressing so much and getting scammed again. UPDATE: After months, they've now completely stopped answering me back. Worst agency ever.... Read more
Tenant
27th Mar 2023 (1 year ago)

M Aliboni

1/5 Stars
After dealing with many estate agencies in London I am confident to say they are very unprofessional when it comes to students. They waisted a lot of our time and I am glad we didn't end up renting with them. Please stay away if you don't want to waist your time.... Read more
18th Sep 2022 (2 years ago)

K Vitols

5/5 Stars
Black Katz London Bridge office has super friendly, fast, and professional service! Especially credit to administrator Mrs. Alicia Norris for her empathy and problem-solving skills!!!... Read more
8th Sep 2022 (2 years ago)

Z Hebdzy?ska

1/5 Stars
A very disrespectful, confusing and demeaning treatment of the tenants. I would NEVER recommend using the service of the agency.... Read more
Tenant
8th Sep 2022 (2 years ago)

N Thorp

5/5 Stars
Although I didn't end up signing a rental with Black Katz as we decided on another property that came up they were by the far the best agents I came across in a long rental search in London. Sandro is very responsive, helpful and proffestional. I have recommenced Black Katz to my friends & family and I would recommend them to you!... Read more
1st Sep 2022 (2 years ago)

M Gallagher

5/5 Stars
I needed to speak to Black Katz to clarify some issues regarding tenancy of a property on my behalf of my daughter which she is soon to take up. I can honestly say that Alicia at the London Bridge office was most helpful and gave me all the help and information I needed in a most reassuring manner and immediately allayed all my concerns. Alicia’s customer service skills and telephone manner are excellent; thank you for all your assistance last Friday.... Read more
14th Jun 2022 (2 years ago)

J O'Reilly

5/5 Stars
Great customer service and dedication to finding the best fit for their clients. Do not create bidding wars between potential clients and are very flexible.... Read more
7th Feb 2022 (3 years ago)

J Lacasa

5/5 Stars
I want to highlight that Alessandro is probably the best estate agent I have dealt with in London. He is responsive, honest, and nice. I felt really secure when dealing with him (absolutely never felt he was doing anything dodgy). Thanks Alessandro... Read more
28th Sep 2021 (3 years ago)

G Smith

5/5 Stars
We couldn't have asked for more from Vince, exceptional people person and he went over and above to help us secure a 4 bed in an unbelievably competitive rental market.... Read more
Tenant
25th Sep 2021 (3 years ago)

M Pozzer

5/5 Stars
Patricia and Sandro were very helpful, we didn't have any problem during all the process. I would recommend Black Katz. Thank you!... Read more
1st Sep 2021 (3 years ago)

T Dewan

5/5 Stars
I recently needed to let a flat, I managed to get in contact with Alessandro and Tim and they were very helpful in the whole process and we managed to get it done quickly and efficiently. Would recommend these to anyone looking for a flat in London.... Read more
Landlord
13th Aug 2021 (3 years ago)

S Moschopoulou

5/5 Stars
This is such a lovely team :)Michelle and Tim went the extra mile to help me with the move and I am ever so grateful!... Read more
10th Aug 2021 (3 years ago)

C Hosking

5/5 Stars
BlackKatz have been incredibly helpful, polite and responsive throughout the entire process of renting a property from start to finish. Perfect for students who are new to the renting process - BlackKatz are always happy to answer any questions you need! I will not hesitate to recommend them to my friends.... Read more
Tenant
10th Jul 2021 (3 years ago)

J julesy

5/5 Stars
Just started a new job, Alex and the team at London Bridge were fantastic in finding me the perfect property without the hassle. Highly recommended... Read more
18th May 2021 (3 years ago)

S Kryotinis

1/5 Stars
They do not respond to messages and something about the influx of 5 star reviews from people who have never made a Google review before is very suspicious. Not everyone is going to think it is 5 stars... very clearly there is some type of exchange for the good reviews or they are employees or friends of the business. Be weary people, read between the lines. The positive reviews have come in immediately after the last negative one! It is NOT a coincidence!... Read more
24th Apr 2021 (3 years ago)

E Velzeboer

5/5 Stars
Black Katz has been very professional and good value for money. I especially am thankful for Alex who always is quick to answer any query I have. Amazing service, which I can wholeheartedly recommend. Thank you!... Read more
23rd Apr 2021 (3 years ago)

G Oats

1/5 Stars
Unresponsive... Read more
22nd Apr 2021 (3 years ago)

S draper

5/5 Stars
My husband and I's experience with Black Katz was professional and friendly from start to finish, they made the whole experience easy and pleasant, taking all the stress off of me, would recommend to anyone needing a high quality service!... Read more
22nd Apr 2021 (3 years ago)

O B

5/5 Stars
Incredible service as always from the London Bridge team! A really smooth transition especially in these turbulent times. Thank you!!... Read more
22nd Apr 2021 (3 years ago)

N bragger

5/5 Stars
All dealings with London Bridge Black Katz have been great. Alex is professional and helpful - would recommend.... Read more
22nd Apr 2021 (3 years ago)

M Melikmati

5/5 Stars
From the very start of the process, Black Kats has been super profesional. Always willing to help with great speed and solutions. It makes an enormous difference in stressful times. A massive thank you to Sandro and Patricia, they have been fantastic.... Read more
4th Mar 2021 (3 years ago)

D Dillard

5/5 Stars
Patricia and Sandro are very helpful and are both very quick to reply to emails.... Read more
14th Feb 2021 (3 years ago)

H Burke

1/5 Stars
I used Black Katz as a rental agency to find and secure my first flat in London after moving from the United States. I had high hopes for this company after they successfully found me a lovely studio flat in the location I was interested in. Although I was horribly mistaken. The landlord I was in contact with throughout my year-long tenancy (as well as the agency itself) was irresponsible and unreliable. Emails were almost never answered in a timely manner and responses were voiced with disregard. I was forced to resolve any issues with the flat on my own, with my own money due to lack of assistance from the agency. When I moved out of the flat, there was no information given on what to do next without me inquiring first. I was bombarded with threats of loss of security deposit even after I reached out as a tenant to resolve altercations made to the flat during my tenancy. Along with other minor inconveniences and stress I was caused, I am overall extremely disappointed with the lack of professionalism from the people I worked with at Black Katz agency . I wanted to write this review to inform people of what they may be getting into when using them to find property in London. If i could give negative stars, I would.... Read more
Tenant
28th Oct 2020 (4 years ago)

Danilo

5/5 Stars
Very helpful... Read more
9th Sep 2020 (4 years ago)

R Jones

5/5 Stars
Black Katz were really helpful when it came to finding a place to rent to suit 4 students. Erika was always very quick to respond to any queries and we had no issues throughout the process.... Read more
Tenant
6th Sep 2020 (4 years ago)

C 0

1/5 Stars
gave us the wrong postcode for the house we signed, which caused us to waste loads of time trying to sign up for wifi for an address that doesn't exist. useless.... Read more
Tenant
2nd Sep 2020 (4 years ago)

C Holland

5/5 Stars
Vince and Patricia were exceptional at both helping us find the property and then moving in... Read more
Buyer
28th Aug 2020 (4 years ago)

gollowain

1/5 Stars
Failed to provide me with keys in time. Was only able to access my apartment one week after beginning of the tenancy. Caused lots of trouble, additional cost and uncertainties for me. Very unfriendly personnel, would not recommend.... Read more
Tenant
26th Aug 2020 (4 years ago)

C Man

1/5 Stars
AVOID AT ALL COST!!!! Rented for a flat in Steedman Street for a year. First of all, professional cleaning was still being carried out on the day of move-in. Agent was being super RUDE on the phone and asked me “so do you want a clean flat or not?”. It wasn't even cleaned properly and I found a used underwear under my mattress!! Two of the heaters were broken and NEVER FIXED till the day we move out! Please be careful when you rent, they would actually charge you for screws and damages that you did not make when you move out!! (Currently going through adjudication with third party to get our deposit back) Please please AVOID this agent at all cost unless you want to live in a cold room for the whole winter and getting paid for something you did not damage!!!!... Read more
Tenant
11th Aug 2020 (4 years ago)

P Velzeboer

5/5 Stars
Alex, Sandro and Patricia were amazing, letting my flat in 2 days to high quality tenants. I am very pleased with this service!... Read more
Landlord
6th Aug 2020 (4 years ago)

J Stead

5/5 Stars
Had a fantastic experience when dealing with black Katz London Bridge and specifically Vincent who was not only energetic and thorough with his assistance searching for a flat but also incredibly friendly.... Read more
10th Jul 2020 (4 years ago)

S Keyes

5/5 Stars
I've worked with a lot of letting agents over the past 18 years, these guys are by far the best. Highly recommend.... Read more
Landlord
30th Jun 2020 (4 years ago)

S Adams

5/5 Stars
Was really impressed with the whole process of renting through BlackKatz. From our initial search to signing the contract, everything was done within 72hrs! Special shoutout to Sandro for his efficiency and great communication. Will definitely use again!... Read more
Tenant
27th Jun 2020 (4 years ago)

M Aniceto

1/5 Stars
Just your typical lettings agents in London Lots of fees, constant predatory calls, if they have a way to get money out of you, they will... Read more
21st May 2020 (4 years ago)

I Ramírez

1/5 Stars
As a tenant, I can't see myself giving more than 1 star to any agency, considering how they make use of their power over us. But considering our experience with Black Katz, I think they particularly deserve a bad review. My reasons to think that are: - After our first year in the flat, in 2018 they tried to increase the rent without asking the landlord. Once we realized, and the landlord confirmed us that they were happy with the current rent, Black Katz offered us to half the admin fees that year (I think just to avoid us to raise this issue to a higher level). - In consecutive years they have been charging us abusive admin fees (something I understand is common for all agencies). However, even after the approval of the new tenants act, they refused to update this payment to a more reasonable amount or update the contract to decrease this payment for coming years.... Read more
Tenant
29th Mar 2020 (4 years ago)

M A

1/5 Stars
Rogue letting agents, illegal deposit deductions, not submitting deposit in legal timeframes, late fixes of boiler etc. Avoid this letting agent.... Read more
Tenant
4th Mar 2020 (4 years ago)

A Grafitti

5/5 Stars
Really great smooth experience renting in London. Tim showed us the place, helped us with asking for some improvements prior to the move and Vince helped with negotiating with the landlord. Patricia was slick with all the paperwork. A+... Read more
Tenant
21st Feb 2020 (4 years ago)

A Traveling

5/5 Stars
????????????????????... Read more
4th Jan 2020 (5 years ago)

L Souza

5/5 Stars
Amazing people... Read more
6th Nov 2019 (5 years ago)

D Westwood

5/5 Stars
I’ve been using Black Katz for the last eight years to find tenants for my rental. In fact, in those eight years, I’ve only had two tenants. Both great. Black Katz are professional and thorough, I wouldn’t hesitate in recommending them.... Read more
Landlord
25th Oct 2019 (5 years ago)

R Bonu

5/5 Stars
We have been looking for a flats for weeks and one of my friend suggested to me Black Katz agency. Very easy to set up an appointment for few flats, it was quite hard to choose but at the end we managed to secure one, thanks to Sandro and Alex for making it happen!... Read more
Tenant
30th Sep 2019 (5 years ago)

M Schiattarella

5/5 Stars
Amazing service and quite lucky to met Sandro as well. He took us around few flats and never gave up after couple of offers didn’t go through. At the end we managed to find the perfect flat in Battersea and it has balcony as well! Thanks a lot Sandro and the Black Katz Team in London Bridge... Read more
Tenant
24th Sep 2019 (5 years ago)

M kasleva

5/5 Stars
Black Katz is super friendly and officiant company. We needed a flat urgently and the team found a perfect flat for us!! We were pleased with the service and so happy in the new place!! We dealt with Patricia, she was very helpful and made our moving experience hassle-free. Great team and service! Thanks a lot guys... Read more
Tenant
2nd Jul 2019 (5 years ago)

Æ Rininsland

1/5 Stars
Left me waiting in front of their office for half an hour with zero contact until I just gave up and left. Clearly does not value the time of potential tenants.... Read more
Tenant
27th Jun 2019 (5 years ago)

C rodrigues

5/5 Stars
We had a very good experience with black Katz, they were very patient showing us the options that better suited us in terms of location and budget. They were also very quick in scheduling views and accomodating them to our schedule. I really have to name Vincenzo, he was the driving force that made our experience with Black Katz excellent.... Read more
20th Mar 2019 (5 years ago)

Nicola

5/5 Stars
Really easy to deal with, very professional. Will continue to use and would recommend to others.... Read more
24th Dec 2018 (6 years ago)

Rosy

5/5 Stars
I highly recommend this agency, very efficient and helpfull. Ruggero was the guy who helped me out to find my new flat. I am very satisfied with his service and I very happy to have found the right property for me. Thanks Ruggero and the Black Katz team for all your work!... Read more
Tenant
6th Dec 2018 (6 years ago)

E Kiese

5/5 Stars
Very delighted by the services of Black Katz. The patience of my agent, Michelle, in particular was very helpful as it was not easy putting all the pieces in order for the house. However, she was kind and understanding throughout which was greatly appreciated.... Read more
17th Sep 2018 (6 years ago)

K Lampret

5/5 Stars
We have been pleased costumers of Black Katz for over a year now and they have been fantastic with everything. From the beggining when we had a lot of issues with our required documents, they have been patient and understanding throughout, communicating and resolving the problems efficiently and regularly, up until now when it came to renewing our tenancy and everything happened smoothly and quickly. Would definitely recommend to anyone!... Read more
Tenant
22nd Aug 2018 (6 years ago)

L Decuypere

1/5 Stars
They ripped me of and I lost 5000 pounds in the process which I never saw back... Read more
11th Aug 2018 (6 years ago)

K Tsui

5/5 Stars
Best student-friendly rental agency in London Bridge SE1 area, thank you to Sandro and the admin team for sorting us out very quickly with a new property... Read more
Tenant
29th May 2018 (6 years ago)

C Leathart

5/5 Stars
Would highly recommend these agents. Was shown a few properties by Sandro on Friday who was very helpful and knowledgeable. When at very short notice I wished to view one of these properties the next day on Saturday, both Sandro and Tim went out of their way to let us see the property. They were very helpful in helping us make an offer on this property and contact the landlord with the necessary requirements. Hoping to move in less than two weeks time and carry on this smooth process we have had with Black Katz.... Read more
Tenant
27th Feb 2018 (6 years ago)

I Danilova

5/5 Stars
Black Katz London Bridge is an amazing agency, they make everything about renting just that little bit easier. If there is a problem they will do their best to not only resolve the problem but to ensure that you are up to date with progress. Big thanks to Vincenzo who went above and beyond to assist and helped me with my flat search. Efficient, friendly and professional- couldn't ask for more. Totally recommend Black Katz.... Read more
Tenant
7th Feb 2018 (7 years ago)

T Health

5/5 Stars
We are 10 days into our new property which is not managed by Black Katz and we are very pleased with their service. On looking for a new flat we contacted Ruggero and he showed us around on two occasions, he then started the ball rolling helping us greatly in what could have been a very complicated move. His support allowed us to move in hassle free and very quickly. Tim took over at the end to finalise everything and along with Michelle proved that the Black Katz team know what they're doing and offer fantastic service, I do believe we have found the perfect flat for us, thank you Ruggero, Tim and Michelle.... Read more
Tenant
2nd Feb 2018 (7 years ago)

J ducker

5/5 Stars
I've been using Black Katz to let a couple of my properties over the last ten years. The service they provide is friendly and extremely professional. The team responds to everything I throw at them with a very quick turn around. I would recommend them highly. Michelle and Alex are wonderful!... Read more
Landlord
31st Jan 2018 (7 years ago)

L O'Connor

5/5 Stars
Big thanks to Astig from London Bridge office who helped me with my flat search and helped me understand the market - have been relocated from New York and the experience at Black Katz will help me in my potential future property hunting in London. Totally recommend Black Katz. Laura... Read more
27th Jan 2018 (7 years ago)

P Majumdar

5/5 Stars
Courteous, approachable, knowledgeable, reasonable, prompt and to-the-point. Andrius was very accommodating in terms of view timings, queries and negotiations, and always followed up on time.... Read more
24th Jan 2018 (7 years ago)

N Scorer

5/5 Stars
Highly recommend. Super friendly, efficient and helpful staff. Andrius was a big help helping us secure our lovely new flat.... Read more
Tenant
24th Jan 2018 (7 years ago)

I Lad

4/5 Stars
They are all nice , helped with property search... Read more
7th Jan 2018 (7 years ago)

B rimini

5/5 Stars
By far the best agency i have dealt with yet! very helpful, clear and prompt! HIGHLY recommended!... Read more
18th Dec 2017 (7 years ago)

D Savage

5/5 Stars
Fantastic experience. Our letting agent Vincent gave us a thorough tour of our options and found the perfect house for us. Great energy!... Read more
Landlord
31st May 2017 (7 years ago)

E wright

5/5 Stars
Had a very good service from Black Katz. From the first viewing to collecting the keys to my new flat they acted professionally and enthusiastically to ensure every step of the process was as easy and problem-free as possible.... Read more
18th Apr 2017 (7 years ago)

J Chard

5/5 Stars
Quick, efficient, and transparent costs right from first contact. Andrius was great. We had spent over 2 months looking for a property meeting a lot of unorganized agents. Andrius knew all the details about the flat and was fantastic at getting back to us on all our questions. Zero negatives .... Read more
31st Mar 2017 (7 years ago)

A G

4/5 Stars
Very quick to arrange a viewing of the place, a very nice and friendly agent Giuseppe showed the flat and explained everything. Michelle was very helpful throughout and easy to contact. The whole experience was a bit irritating because of landlord's attempts of changing the tenancy agreement three times, but the agency handled it quite well.... Read more
Tenant
24th Mar 2017 (7 years ago)

K Collard

5/5 Stars
I would definitely recommend Black Katz and in particular Andrius. He was extremely helpful and answered my messages even out of hours and weekends when I wasn't expecting a reply straight away. I found all the staff to be professional and friendly and they provide an extremely efficient service.... Read more
19th Mar 2017 (7 years ago)

E Clarke

1/5 Stars
These people do not even deserve one star. I've never been a person to write a review, let alone a bad one, but I felt the need to go out of my way to alert people to how unprofessional, disorganised and flat out RUDE these estate agents are. Never in my life have I dealt with more unprofessional people (not limited to Estate Agents - the most unprofessional people I've EVER had to deal with in ANY context). You won't be dealing with one agent, but several will harass you constantly, they will completely ignore your wishes with bully tactics until they either do what they want anyway, or you give in because they are so annoying. 7 different agents have contacted me personally - another 2 have contacted my housemate. I'm still unsure as to how they got my personal phone number either - my work number was provided on the rental application (which I still have a copy of). They have had my name wrong THREE different times, as three completely different names (despite my constant corrections), they have said that they had "just spoken to me" when they had in fact called my MALE housemate. They have disturbed me at work multiple times (despite me interrupting and saying that it wasn't a good time to talk, could we speak later (nor did they ask or apologise for the inconvenience)). Once the property was rented, 3 of them all then sent me rude, passive-aggressive text messages to my personal phone regarding the process. The biggest issued was that they TRESPASSED onto the property, despite express refusal at consistent (not one or two) viewings at unreasonable times and also argue that you agreed to said trespassing over the phone with a different colleague, during a conversation which was completely unrelated. All of this is done whilst try to argue that what they are saying is (inaccurately) "by law", despite me having extensive knowledge of such "laws", and also knowing having extensive knowledge as my rights as a tenant. Disgraceful. Avoid at all costs.... Read more
Tenant
22nd Feb 2017 (7 years ago)

E Lepeut

5/5 Stars
We dealt with Andrius and he was very helpful. Really proactive, listened to our demands and flexible. Really good contact!... Read more
9th Feb 2017 (7 years ago)

A Alinda

5/5 Stars
Despite a landlord that was extremely incompetent, Black Katz estate agent (namely Michelle) were extremely supportive throughout the tenancy. Would recommend!... Read more
Tenant
8th Feb 2017 (8 years ago)

E Zakarauskaite

5/5 Stars
Property search has been so stressful until I have come across these guys. Even though my budget was tight and I was desperate to find a place asap, Andrius has showed me couple of places in SW and I found the perfect home. Also many thanks to manager Alex for being a true professional. I would definitely recommend Black Katz Clapham office to everyone!... Read more
1st Feb 2017 (8 years ago)

I Hargreaves

4/5 Stars
its not easy looking for accommodation in London but the guys at Black Katz did a great job helping me find something descent and within my price range,... Read more
31st Jan 2017 (8 years ago)

L anderssonn

5/5 Stars
I had the best experience with Black Katz. In London, finding a place to live can get so stressful but not with this guys. Especially Vas, was great, trying his best to find me the perfect property. He listened to what i had to say and make sure he was taking me to see properties that was really suitable without wasting my time. Was very helpful to help me understand the area as well since i was not so familiar at the begging. He also showed me a flat on Sunday as it was the only day i could see the flat, taking time out of his day off to help me. I recommend Black Katz to all prospective tenants.... Read more
Tenant
31st Jan 2017 (8 years ago)

D Dean

1/5 Stars
The agent was 45 minutes late to the first viewing. The first place had already been let and the new tenant answered the door while he was trying to unlock it! The second place he didn't have the right keys for. The third place we couldn't find and walked around for about 30 mins before he realized his "deal sheet" had an incorrect address. Added £200 "inventory fee" at the last minute. Then, when we had been through all that, didn't bother to check with the landlord about number of tenants (wanted exactly 2 people in a 2 bed flat). Extremely disorganized. Honestly, one of the worst experiences I have ever had in my life.... Read more
Tenant
23rd Jan 2017 (8 years ago)

C Evans

1/5 Stars
4 months to return deposit, flat was dirty and smoked in at start of tenancy yet charged for cleaning on move out. door got stuck unlocked and took days to convince them we needed a lock Smith. Lost passport copies. Lost bank references. sent me emails for other property deposit return twice and didn't even acknowledge when I highlighted mistake. No escalation process for complaints so no way of resolving issues with property manager. I wouldn't trust them with personal data at all.... Read more
Tenant
2nd Dec 2016 (8 years ago)

S O

1/5 Stars
Agent never showed up to the viewing... Read more
31st Oct 2016 (8 years ago)

S Binder

1/5 Stars
High and unfair fees ... Avoid at all cost.. Very off putting for tenants. (Should also matter for landlords) For a tenancy swap total fee is 350gbp and they won't even reduce of two people move in the same time.... Read more
Tenant
28th Oct 2016 (8 years ago)

M Zeina

4/5 Stars
Decent estate agents for cheap, student accommodation... Read more
Tenant
20th May 2016 (8 years ago)

mattoneillnz

5/5 Stars
Easy process, Michelle was friendly and helpful. Cheers!... Read more
4th Apr 2016 (8 years ago)

M Thomas

5/5 Stars
Michelle & Tim from the London Bridge Office were so efficient in processing our rental application and ensuring we had everything we needed. Can't thank them enough for all of their hard work. Without their speedy turnaround and tireless efforts we could have easily lost our chance and letting such an amazing house! Would highly recommend them to other London Renters.... Read more
Tenant
27th Mar 2016 (8 years ago)

G Davey

5/5 Stars
Although I didn't end up renting through Black Katz the service I received when looking was really good. I was able to arrange viewings with less than an hours notice. I highly recommend speaking to Michael Maslisz from the London Bridge office, really nice, genuine and professional guy.... Read more
28th Oct 2014 (10 years ago)

A Reader

5/5 Stars
My experience of viewing properties with Kush Boparai at Black Katz was excellent - he was very helpful, friendly and responsive! He provided more property viewings than any other agent I've been in contact with, offering useful information and advice on various London areas.... Read more
12th Mar 2014 (10 years ago)

A Casanez

5/5 Stars
I would highly recommend Raymond at the Borough High street location, he was very professional, could quickly see what my partner and I were looking for in an apartment and knows the area like that back of his hand. Excellent service, I plan to recommend him to all my friends, co-workers when they begin their search for a new place. If you are looking for a place here in the London Bridge area he is your guy. Antonio... Read more
19th Feb 2014 (10 years ago)

D H

1/5 Stars
Avoid at all costs.... Read more
1st Aug 2013 (11 years ago)

J Smith

2/5 Stars
cowboy agency,... Read more
9th Aug 2012 (12 years ago)
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