E Nicola
First time renter looking for a cosy flat and new to the market I needed a lot of clarification and had a lot of questions, the customer service I experienced was outstanding Anthony helped me so much. Answering every question I had and helped me work around a very busy schedule. He was very helpful and no question was too much I would recommend coming here especially if you’re anxious like I am!... Read more
Tenant
11th Mar 2026 (23 days ago)
V Daque
Their service is 5 stars and and super professional!... Read more
S Whyte
I’ve been using this estate agent for 11 years, and their service has consistently been 10/10. Everyone I’ve dealt with—from the receptionist to the team finding tenants for my property—has been professional, friendly, and reliable. I would 100% recommend them and can only thank them for the hard work and dedication they’ve shown me over the years.... Read more
Landlord
16th Sep 2025 (6 mo. ago)
I R
My friends and I had a brilliant experience with Alex Marks! Anthony was particularly helfpul and ensured that the entire process was seamless and enjoyable. Thanks so much again :)... Read more
Tenant
16th Sep 2025 (6 mo. ago)
R O'Sullivan
We’ve been using Alex Marks to let our properties for a few years now and couldn’t speak more highly of the team. With a fairly large portfolio, it’s important for us to have an agent we can trust, and the team at Alex Marks always deliver.
They’re quick to find good tenants and keep us updated throughout, making it a stress free and seamless process from start to finish.
They are professional with a friendly approach and we know our properties are in safe hands with Alex Marks so I wouldn’t hesitate to recommend them to any Landlords looking for a reliable and straightforward Letting Agent... Read more
Landlord
12th Sep 2025 (6 mo. ago)
E Moloney
The team were very easy to contact and always clear with their communication, which made the whole process smooth and stress-free. A big thank you to Anthony for his support and guidance throughout much appreciated!... Read more
11th Sep 2025 (6 mo. ago)
K Genovese
i had such a great letting experience with alex marks. i worked with anthony and he was the funnest agent i’ve met in my four years of living in london. it was smooth, they accommodated my needs, and i couldn’t think of a better company to work with in a tumultuous time of moving. thank you!... Read more
Landlord
1st Sep 2025 (7 mo. ago)
F Jamieson
By far the best experience I've had with estate agents in London. Genuinely personal touch, very fast and responsive.... Read more
10th Aug 2025 (7 mo. ago)
Tolly
Have been dealing with the people at Alex Marks (Caley and Alex himself) for the past few days, and even though we missed out on the property wanted to recommend! They were very upfront and clear about the apartment and much nicer/easier deal with than many other property management firms. If looking for a property in north London come here first!... Read more
11th Jan 2025 (1 year ago)
B Dunning
We had a great rental experience with Alex Marks. All communication was quick and straight forward. We had no property issues during tenancy so cannot attest to how these are dealt with but check out and deposit return were smooth.... Read more
Tenant
30th Dec 2024 (1 year ago)
F Silvester
friendliest and easiest renting experience!!
I viewed the property and moved in two days later with no hassle.... Read more
Tenant
3rd Jul 2024 (1 year ago)
D Naisbitt
Absolutely terrible experience renting with Alex Marks. We were patronised, dismissed and taken advantage of. Had massive issues with the property and the landlord which suggests they don’t vet their homeowners at all. Would not recommend renting through this company whatsoever.... Read more
Tenant
26th Mar 2024 (2 years ago)
M Karczewski

The worst experience we have ever had with an estate agency. I have waited 4 years to post this as we were still waiting on the deposit that they stole from us before we had even vacated the property. We called the deposit people and they confirmed this!
Red Flags!
SAFETY Alex Marks seemed fine at first but when we had serious issues at the property (gas leak that led to hospitalisation) Tony sent over a gas man that literally lied to us called Luke (or we think he wasn’t a real gas engineer). We called in the national service and the gas man got on the phone for us and told Alex Marks the property wasn’t safe. Also the boiler wasn’t placed properly leading to a sewage issue. Alex Marks gave us no where else to stay or compensation. We had flagged the gas issues before and they made us feel like dramatic women. There was extensive mould we had to get rid of ourselves. They blamed things on the landlord, but when we got in touch with the landlord he said it was them that managed the property. We all three left hospital with chemical poisoning. Except for me (because of the large hole in my wall lol that they never did anything about).
2. TERRIBLE HYGIENE. They made us pay for the pest control when we found mice. Also first day the house was in a state with pubes and stuff everywhere as well as a hole in the wall that was never fixed (couldn't use my room in winter) and they claimed it was professionally cleaned. This was resolved as they said we wouldn't have to pay a fee when we left. Even then we cleaned the property very well and left the stuff they had left (bric brac and board games etc) and then they messaged us asking for money to clean the property, claiming it was dirty.
3. STOLEN DEPOSIT they took our deposit before we had even left stating we left things there. The deposit company told us. We had stored their bric brac for a year. We left that there. Other than that the place was spotless. Really! We proved it and compared it to the state the house was in at first yet they still stole our money. We even had picture proof.
We got a lawyer involved and after a lot of effort they agreed to pay us our deposit back but then went silent! No money!
Either way, If none of this was their responsibility they still treated us like dirt. And was very condescending. DON’T RENT THROUGH THEM!!!... Read more
Tenant
26th Mar 2024 (2 years ago)
A Mamun
Great Service from the team. Would recommend him highly... Read more
19th Mar 2024 (2 years ago)
J Lubecki
Highly recommend agent. Very professional and friendly.... Read more
14th Mar 2024 (2 years ago)
P jones
Have lived in one of their properties since may and they are great if you need anything they get straight on it top service never been with an estate agent this great so happy I had chose them... Read more
Tenant
16th Oct 2023 (2 years ago)
G Watts
I’ve rented many times with many agencies, none compare to Alex Marks in how friendly, helpful and trustworthy the staff and organisation is.... Read more
Tenant
2nd Oct 2023 (2 years ago)
V Congiu
Very easy to deal with thanks Mark... Read more
25th Sep 2023 (2 years ago)
E Carpio
Great service and attention throughout our renting process. Thank you guys.... Read more
Tenant
11th Apr 2023 (2 years ago)
M Jaafar
I contacted the state Agent for letting. And I had a good treatment.
Thanks.... Read more
Landlord
6th Feb 2023 (3 years ago)
J Wong
I had a great experience when using Alex Marks to buy a property. They were the knowledgeable, professional and helpful throughout the process. Super easy to get in touch with, never failing to pick up the phone or reply to a text almost instantly. Quick to contact other parties when necessary - when I had a query they would often send off an email or a text whilst I was on the line. All whilst being friendly and positive, highly recommended.... Read more
Buyer
1st Nov 2022 (3 years ago)
J Munch
Great people. I never write reviews so that fact that on here writing this is a testament to who great I think Tony & team are. We'll be moving into a rental next week and it wouldn't have happened without Alex Marks. Big thumbs up and huge thank yous!... Read more
Tenant
1st Jun 2020 (5 years ago)
M M
The team have provided a very professional service in this challenging lockdown. Quality virtual viewing was clear and comprehensive enabling me to move forward with Alex Marks with confidence. The team have been very helpful and responsive through the process of putting the tenancy agreement in place. Overall a first class experience and a nice team to work with.... Read more
Tenant
13th May 2020 (5 years ago)
A V
I would definitely recommend Alex Marks. They found me great tenants and the whole process has been very smooth. They’re always on hand for advice and I already feel like a valued customer, having only just switched to them.... Read more
Landlord
27th Oct 2019 (6 years ago)
T Al-Abdeen
I have used Alex Marks for over 8 years now. They have been looking after our properties. They always provide help when needed. Alex, Tony, and everyone else in the office are always of great help and they always go that extra mile just to get things done properly. I have never thought of using another agent since starting with them. I highly recommend them. If you really wanted great customer service and support, Alex Marks will always be there. Thanks for all your help!... Read more
15th Oct 2019 (6 years ago)
A Jones
Great experience. I used Alex Marks for the sale of my property and the purchase of a new one. Not only were they knowledgable, responsive and professional throughout the entire process but they are also genuinely nice people. Would highly recommend.... Read more
Seller
9th Oct 2019 (6 years ago)
R Djemal
Having dealt with many Estate Agents in my time as a landlord I have never dealt with easier and more professional people. Alex & Tony for many years now have looked after my portfolio and I would highly recommend them, they are always contactable, even out of hours. Very conscientious and fantastic at finding great tenants... Read more
Landlord
9th Oct 2019 (6 years ago)
A Lee
Alex Marks look after my rental property in Finsbury Park - always find me the right tenants, very efficient and handle everything from inventory to ensuring all certs etc. are in place.... Read more
Landlord
9th Oct 2019 (6 years ago)
D Fairs
Have used Alex Marks for several years to let out a flat in North London. They know the local market very well, are approachable and are always contactable. They have found tenants quickly for me and make the whole process extremely smooth, from start to finish. Having dealt with some of the bigger agents in the past, Alex Marks are a breath of fresh air. I highly recommend them.... Read more
Landlord
8th Oct 2019 (6 years ago)
S McElroy
We have just come to the end of our tenancy at one of Alex Marks' properties. We rented the flat for 3 years and Tony and Alex were always prompt and helpful when we had any issues throughout the 3 years. There were a few times we had to call Tony outside normal office hours and he responded to phone calls even when he was not at work, we really felt he went the extra mile! We were also delighted to receive our deposit back in full at the end of our 3-year tenancy. I was very reluctant to leave a lovely flat and a decent estate agents, they're not easy to come by!... Read more
Tenant
7th Oct 2019 (6 years ago)
S Hall
Having had some awful experiences with estate agents and managing agents in the past I can honestly say the team at Alex Marks are a breath of fresh air. I was nervous at first given I hadn't heard of them but they completely proved me wrong. Really friendly, helpful and honest! Cannot fault them.... Read more
25th Apr 2019 (6 years ago)
M Del
Great People to deal with .. HIGHLY RECOMMEND XX... Read more
10th May 2018 (7 years ago)