Great experience with Robert, Jayden and the team. Unlike other agents, they help us set a realistic price for the property and navigate the process flawlessly. If you're selling/buying in Crouch End, the good folks at KFH will help you out! We'll certainly be calling them when moving on from our next property.
Other than setting up camp in KFH offices, I’m unsure what more we can do to cajole the agents into solving the numerous problems they have created for us with regards to our rental. Our constant calls and emails have been met with various non-answers which has left us in an unclean property, filled with litter with plaster falling from the walls and no keys. What a disaster - avoid letting from KFH at all costs!
To deal with Kinleigh Folkard & Hayward Islington Estate Agents was a pleasure from start to finish. Andre provided us with an excellent customer service and Carla made sure this process was fast and efficient. An bonus was the fact the flat was spotless. Thanks again guys
Honestly - words cannot describe the experiences I've had with KFH Islington. For six years I've lived in London and I've always thought "Yeah estate agents aren't great but I don't understand why they've got such a bad reputation" - after encountering KFH Islington, I can see why.
Before we moved in we agreed a number of conditions about what KFH would remove from the property and what they would do (basic things, like installing a curtain rail where there wasn't one) - did they do any of it? Of course not. Did we remind them? Countless times. They either outright refused or repeatedly promised to do it (never delivering).
This incompetence continued throughout our tenancy with poor response times, dreadful support and sometimes just not replying at all (as was the case when our front door wouldn't work).
When we moved out they charged us for a number of things not mentioned on the check in report and to replace furniture which had simply moved to the next room. They've also charged us for things that the independent check out folks didn't mention on the check out report - why they think we paid all those fees to hire someone independent I do not know.
Steer. Well. Clear.
We purchased our wonderful flat through Davies & Davies and found them to be professional, on the ball and great to deal with. Organising viewings was easy, we were allowed time to look around and when we proceeded with making an offer and going through the purchase process, we felt that D&D were responsive and organised with their approach. Javerna was really helpful and great at following up and keeping things moving. Thank you for everything!
Svetlana guided us through the process of getting a lovely flat in Holloway, London.
She has been so helpful and patient. The referencing process was a bit stressful because we were in a hurry to get the keys (because of holidays and jobs abroad) but everything worked out so well.
Davies and Davies are so easy to communicate with and Svetlana even replied to us in evening hours.
The flat is amazing and they have been very understanding and helpful. Thank you!
Extremely happy with our experience @ Dexters Tufnell Park. All members of the team are attentive, polite and very professional - they always respond promptly to any of our issues/queries and go above and beyond to help resolve them! Massive thank you to Chris McCandlish, always eager to help and go that extra mile!
Terrible experience with this estate agent. I rented a property in Highgate through them, which was a nightmare from start to finish. I was hurried to move in only to find that things like blinds facing a busy street, had failed to be installed in the property, as I requested in the contract, raw wood stairs not carpeted as promised, the property was dirty, although just refurbished (old fish left in a fridge to rot). Once the blind problem had been resolved, it was clear that Dexters wanted nothing more to do with management of the property and revealed that the property was actually managed by the landlord. I have rented in London for over 10 years and never dealt with a more difficult, irresponsible, problematic individual. Before departure, after paying my rent in full, I requested an earlier checkout as I was in the process of moving country and cleaned the property professionally. It made sense, as the landlord would be able to get double rent effectively. Georgie Cole from Dexters decided to instruct the landlord not to approve. She was rude, unhelpful and completely acting in the interests of the landlord without any respect for a tenant who had paid rent on time and kept the property in excellent condition, there was no discussion. You're a disgusting, greedy agency and I hope that as many people as possible will find out how you treat your tenants. I wish companies like you took responsibility for your lack of professionalism and suffer the consequences. It's a shame that the bloated London property market encourages such poor behaviour from agencies such as this.
Very well established and highly reputable estate agent.
From start to finish, the team at Drivers & Norris was friendly, helpful, knowledgeable and professional who provided good customer service. They have a genuine desire to give a fantastic service. Their fees are reasonable and competitive.
Steven Brown has fantastic knowledge of the area and is accurate with the valuation. We appreciated his friendly hands on approach.
Martin Jackson was always available to answer our questions and was willing to assist.
Overall, a great experience with Drivers & Norris. Highly recommended.
D R Radia
terrible service- nobody came for our flat viewing and as we asked someone from the apartment where our flat was he said that he was not aware of any flat viewings !!! And when we called the agency nobody picked up !!