We have just sold a flat using Winkworth's KT, having been recommended by a friend who also used them, and have nothing but praise for their service. They were helpful, efficient, knowledgeable - and nice! Their hard work resulted in us getting a final sale at considerably more than the asking price.
Utterly terrible - even by the usual standards. Completely disorganised, and didn't even bother to hide the fact they couldn't care less about helping out. Weeks in between communication after chasing and chasing. Avoid at all costs if possible.
My wife and I would like to thank Hanan and the team for successfully selling our flat. We had pressures to move with a young family and despite the challenging market, Hanan found us a purchaser and continued to manage the transaction efficiently until completion. Very pleased with the service and will certainly recommend!!!
I am renting a room in property managed by KFH for 7 months. For 2 of these months I have not have a door on my bedroom as it came off its hinges and KFH have been glacial in replacing it, despite frequent reminders and requests for updates. We are still waiting for confirmation of when this will be replaced. Additionally, the washing machine regularly (70-80%) stops midway through the cycle and has to be restarted. KFH have said that since it technically still functions they have refused to fix/replace it. They don't deal well with the upkeep of the property.
Exceptional service from these estate agents. Professional and friendly. Super quick to reply and resolve and issues. Would highly recommend.
Cynthia De La Pena
as a landlord - the WORST experience EVER! I thought a "local" smaller agency would best look after my interests! i was absolutely WRONG! Very friendly team when all goes well and nothing needs doing - but forwarding rent. I have been using them for 2 years now with 2 tenancies during that time. A cascade of mistakes, unprofessional behaviour, cross-wired communication, over priced contractors (make sure you use your own if the property you rent out needs work done - their contractors are outrageously expensive - I was quoted £250 for work that cost me...£5!), EXTREMELY POOR inventory company that lead to PROBLEMS with both tenancies and VERY DIRTY tenants left me feeling VERY UNSUPPORTED by D&D. My interests were definitely NOT LOOKED AFTER! HUGELY DISAPPOINTED as i am now looking to sell my property - DEFINITELY NOT with Davies and Davies. If you must go with them, make sure YOU MANAGE THEM and your own interest! LOOK ELSEWHERE if you can!
and amazing in terms of response... they take it so seriously that it only takes them 6 months to respond! really VERY seriously! go somewhere else if you can! especially as a landlord!
I was struggling to let my house through a national agent so turned to Ashley, Howard and team. The whole process was effortless and efficient. Ashley is extremely professional and found me an excellent tenant in very short order. I am extremely grateful. You underestimate local knowledge at your peril and Burghley's are local experts.
This is the third time I've used Burghleys, they are such a nice bunch - totally professional, knowledgeable, friendly and fast to respond. I'd recommend them 100%!
having worked closely with Drivers and Norris as a supplier I am more than happy to provide 5* and more if I could, they have always been very professional and treat there staff very well, We receive very good feedback from candidates that we have placed with them. From a recruiter point of view they are highly recommend and I can confirm they only recruit the best in the business which shows in the service they provide to the public .
Drivers were managing agents for our property for several years. Appalling service doesn't even begin to cover it.
The most glaring problem - Little to no communications. Emails largely go unreplied to and phone messages aren't followed up. Even then, trying to arrange for Drivers and Norris to sort out repairs is akin to attempting to recreate the ceiling of the Sistine Chapel with both your hands on fire.
Their shoulder-shrugging indifference to every issue, no matter how severe, will make your life miserable.
Do not sign up with these guys.