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  1. Home
  2. Alex Crown Lettings & Estate Agents
Alex Crown Lettings & Estate Agents Logo

Alex Crown Lettings & Estate Agents

708 Holloway Road, N19 3NL
Alex Crown Lettings & Estate Agents are an estate agent in Finsbury Park. They mainly list properties in N7, WD6 and NW10. Over the last 6 months, they've listed 28 properties, with 16 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:30am - 6:30pm
  • Tuesday 9:30am - 6:30pm
  • Wednesday 9:30am - 6:30pm
  • Thursday 9:30am - 6:30pm
  • Friday 9:30am - 6:30pm
  • Saturday 10:00am - 4:00pm
  • Sunday Closed
View all details

Alex Crown Lettings & Estate Agents Reviews (202)

Have you used this agent?
  1. 76% 5/5 Stars
    76%
  2. 1% 4/5 Stars
    1%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 21% 1/5 Stars
    21%
All (202)
Seller (4)
Buyer (9)
Landlord (24)
Tenant (84)
General (81)

L Wilson

5/5 Stars
Had a lovely experience with this agency, in particular Jason. Honestly best experience I have had renting a property. Thank you!... Read more
Tenant
8th Oct 2024 (19 weeks ago)

N Sahonte

5/5 Stars
Great experience with Alex Crown. Jason was incredibly easy to communicate with before the viewing and was patient with us as we looked around the flat. He was quick to answer all our questions and took us through all the changes the landlord was going to carry out. Jason kept the same level of quick, clear communication during the application process, ensuring we were updated and informed every step of the way. His professionalism and dedication made the whole process smooth and stress-free. Something which we really appreciated in the stressful London market... Read more
Tenant
27th Sep 2024 (20 weeks ago)

M Zavarce

5/5 Stars
In today’s tough rental market, finding a place can feel impossible, but Jason made it happen! His persistence was key in helping us secure the perfect flat. Despite the high demand and competition, Jason stayed on top of everything, ensuring we had a fair shot at the best property. He was always quick to respond, guided us through the process with ease, and kept us updated at every stage. I can't recommend Jason enough for anyone navigating the challenging rental market!... Read more
Tenant
27th Sep 2024 (20 weeks ago)

W chen

5/5 Stars
I had a great experience renting through this agency. Special thanks to Ziaur for his friendly and helpful assistance throughout the process. He was always responsive and made everything smooth and easy.... Read more
Tenant
26th Sep 2024 (20 weeks ago)

M Nalbantoglu

5/5 Stars
Alex CrownEstate agents are a brilliant . We have been using their services for the last 10 years.They have been doing a fantastic job and have dealt with any issues in a quick professional manner.We would highly recommend them to any prospective Landlords and Tenants.... Read more
26th Sep 2024 (20 weeks ago)

J V

5/5 Stars
Ziaur is helpful, approachable and responsive in my queries. Help me find the right place for my family. I highly recommend him.... Read more
26th Sep 2024 (20 weeks ago)

M Said

5/5 Stars
I've had a fantastic experience with Alex Crown! The team was incredibly professional, responsive, and helpful throughout the entire process. Thanks to the exceptional service provided by Ziaur. Ziaur's dedication, professionalism, and attention to detail truly set him apart. He went above and beyond to ensure that my property rental process was smooth and stress-free. All the team made letting and securing my rental property a great experience. I really appreciate their work. I highly recommend Alex Crown to anyone looking for a reliable and trustworthy letting agency. Thank you for your exceptional service!... Read more
Landlord
25th Sep 2024 (21 weeks ago)

D Simion

5/5 Stars
I have no words to describe the outstanding service what we have with Alex Crown. I need to thank to everyone at Alex Crown,from Juelz,to Jason,to Ziaor ,to Josh,and all the others,they are working with so much professionalism and dedications. I strongly recommend Alex Crown for lettings,management,sales and other services. Thank you very much for all the hard work and support,we will carry on our journey together for more lettings and exceptional services.... Read more
24th Sep 2024 (21 weeks ago)

M Khan

5/5 Stars
Professional and Courteous Yovin and Rahman were excellent in helping with my sale. Would recommend these agents.... Read more
Seller
19th Sep 2024 (21 weeks ago)

C Fulghum

2/5 Stars
As a letting agency they were great and very helpful in the letting process and the move out process. However, my experience was ruined by the landlord of the flat we rented through Alex Crown, in Carronade Court, N7 8EP. Would not recommend renting any of the flats offered by Alex Crown in this flat complex, or you will have to deal with the worst landlord I’ve ever encountered. No hot water for weeks, everything breaking and her not responding. So unprofessional and left us in unlivable conditions. Couldn’t wait to move out. Think twice before renting with Alex Crown.... Read more
Tenant
18th Sep 2024 (22 weeks ago)

J Flynn

5/5 Stars
Shout out to Ziaur and Jason. Top letting agents. Both forsure deserve raises for the work they do. Here, there, and everywhere to help out their clients. Absolute legends... Read more
Landlord
18th Sep 2024 (22 weeks ago)

A Lemay

5/5 Stars
My friend and I were looking for a flat and Jason was great in giving us the tour of the space and allowing us to form our own opinions. He was very helpful in providing advice on flat hunting in London’s very competitive market. Would recommend!... Read more
14th Sep 2024 (22 weeks ago)

B Page

5/5 Stars
Jason made sure we got our dream flat for our budget! Thank you!!... Read more
Tenant
11th Sep 2024 (23 weeks ago)

L Evans

5/5 Stars
We had an outstanding experience with Jason at Alex Crown Lettings & Estate Agents Ltd. In a tough market, Jason's support, responsiveness, and expertise were invaluable. He went above and beyond to help us secure our rental flat, making the entire process smooth and stress-free. Highly recommend Jason for his exceptional service and dedication. Thank you, Jason!... Read more
Tenant
11th Sep 2024 (23 weeks ago)

K Foolchand

5/5 Stars
Yovin has been fantastic to work with — professional, attentive, and always willing to go the extra mile. His guidance and support have been excellent. Highly recommend!... Read more
10th Sep 2024 (23 weeks ago)

D Sunassee

5/5 Stars
So far working with Yovin has been a walk in the park… My monthly ROI has increased since we collaborated! I highly recommend Yovin to anyone looking for a knowledgeable and professional property manager.... Read more
Landlord
10th Sep 2024 (23 weeks ago)

M Jeewoth

5/5 Stars
Yovin was incredibly helpful throughout the entire process of finding a new home. His expertise and guidance made the whole experience much easier and less stressful. He was attentive to my needs and preferences, ensuring that I found the perfect place. Yovin's professionalism and dedication truly made a difference in my property search.... Read more
10th Sep 2024 (23 weeks ago)

A Beelontally

5/5 Stars
Understood the process throughout. Thanks to Yovin for making it a good one !... Read more
10th Sep 2024 (23 weeks ago)

L Cruz

5/5 Stars
Staff are very accommodating and prefesional especially to Me. Jason who helped me during my moving in. Thank you so much.... Read more
Tenant
9th Sep 2024 (23 weeks ago)

L International

5/5 Stars
We recently purchased a property with Alex Crown and from start to finish we were very happy with the service from Yovin and Rahman. They always responded very quickly and enabled a very smooth sale. I would absolutely reccomend them to others looking to buy a property.... Read more
Buyer
6th Sep 2024 (23 weeks ago)

J Uddin

5/5 Stars
Jason has provided an excellent service. His attentions to details is outstanding. Alex Crown provided a trustworthy service.... Read more
3rd Sep 2024 (24 weeks ago)

O Zulqarnain

5/5 Stars
Had a really good and smooth process thanks to Jason, very professional in his approach throughout and for this reason would highly recommend.... Read more
3rd Sep 2024 (24 weeks ago)

V Huynh

5/5 Stars
Jason has been great and make the transition smooth and painless. Thank you for all your help&support and continue to deliver outstanding service services Jason.... Read more
3rd Sep 2024 (24 weeks ago)

M Ho

5/5 Stars
Jason was our estate agent to let our house, he had put in so much effort in order to find the right tenant for us and we have now successfully rented out our property. I would not hesitate to recommend his services if you are in need for a property consultant.... Read more
Landlord
3rd Sep 2024 (24 weeks ago)

D G

5/5 Stars
Just want to say a massive thank you to Jason for helping my sister secure her property recently. Professional and courteous, I’d highly recommend his service... Read more
3rd Sep 2024 (24 weeks ago)

N Ho

5/5 Stars
Jason was an amazing consultant from the get to. Professional, polite and practically on-call 24/7. Went above and beyond and is still active post rental. Thank you, Jason, for your hard work in finding us good tenants. Definitely feeling at ease knowing our property is under your care.... Read more
Landlord
3rd Sep 2024 (24 weeks ago)

L Sharma

5/5 Stars
Excellent service, very honest and professional. Would definitely recommend Alex Crown Lettings and Estate Agents!... Read more
3rd Sep 2024 (24 weeks ago)

?BZ

5/5 Stars
Jason knows his stuff, definitely my go to... Read more
2nd Sep 2024 (24 weeks ago)

R Bangher

5/5 Stars
Just want to say thanks to Jason he was fantastic throughout helped me find a place very quickly and efficiently. He is a credit to the organisation... Read more
Tenant
2nd Sep 2024 (24 weeks ago)

B C

5/5 Stars
Me and my partner have been looking to move into the area for some time. We initially signed up with other agents but they just couldn’t find the right property for us. I was told from a friend to go and see Jason at Alex Crown. Myself and my partner visited and met Jason. His customer service was excellent, just from the initial conversation he took the time to find out what we were looking for and what our requirements were. He built that rapport with us and started looking. Jason has found us the right property and the whole journey has been smooth, his attention to detail was on point and he ticked all the boxes for us. I’d highly recommend Jason and thank you so much for finding us what we wanted.... Read more
Tenant
2nd Sep 2024 (24 weeks ago)

M Singh

5/5 Stars
Amazing service!... Read more
2nd Sep 2024 (24 weeks ago)

V Kum

5/5 Stars
Kind and helpful service!... Read more
2nd Sep 2024 (24 weeks ago)

E Clacy

5/5 Stars
Jason was very helpful, would always give 24hr notice and would respond promptly to queries - the essentials for great house management. He was also very down to earth and friendly whenever I met him in person.... Read more
Landlord
2nd Sep 2024 (24 weeks ago)

C Nugent-Gormley

5/5 Stars
Jason was wonderful to work with, super friendly and professional. Helped us get an amazing property. Thank you????... Read more
2nd Sep 2024 (24 weeks ago)

S Gerami

5/5 Stars
Had a great experience with Jason and Akif, both helped me out lot when I was searching for a flat. They found me a very pleasant flat in which I was grateful to have a great landlord as well. Would recommend Jason and Akif to anyone searching for a lovely and happy home.... Read more
Tenant
2nd Sep 2024 (24 weeks ago)

E Ferdousi

5/5 Stars
Everyone at Alex Crown (especially Jason and Akif) were very patient and helpful when it came to finding us a place. They took into account that we were students new to the area and were very accommodating when it came to location and price. Would highly recommend and go with them again in the future. ~ Nusrat... Read more
Tenant
2nd Sep 2024 (24 weeks ago)

Y Alyssa

5/5 Stars
Jason is a good and patient person from Alexcrown. He showed me the property and explained all the details patiently.... Read more
31st Aug 2024 (24 weeks ago)

I C-W

5/5 Stars
Akif was really helpful with our property for several months through a mid-tenancy move out & move in. At the end of the tenancy we faced a couple of problems with mould and he handled all the issues and put us in touch with tradespeople when necessary. He was always very nice to us and respectful when he had to conduct viewings: Thanks so much!... Read more
Landlord
29th Aug 2024 (24 weeks ago)

M Sivilli

5/5 Stars
We worked with Akif to find our first flat in London after moving from the US. Initially the process was overwhelming but Akif made it 1000x easier. He helped us secure the flat we loved and made the process seamless and easy. He has continued to check in on us throughout our lease and even helped tremendously during our move out process. Akif is extremely responsive and answered all the questions we had…and we had a lot! Thank you!... Read more
Tenant
28th Aug 2024 (25 weeks ago)

C Ho

5/5 Stars
Although we couldn’t reach an agreement at the end, the service from the agent, Jason, has been professional, friendly, and helpful.... Read more
28th Aug 2024 (25 weeks ago)

J Ko

5/5 Stars
Alex Crown were super helpful in supporting me with finding, and landing the flat of my dreams! Big shout out to the entire team for their service throughout, and particularly to Jason who opened all the doors for this to happen :)... Read more
Tenant
2nd Aug 2024 (6 mo. ago)

E Trifoglio

1/5 Stars
Had a viewing booked in for last Saturday. Arrived at the property with my husband and baby and no one in sight. A few minutes after our scheduled appointment we call the estate agent who asks us to wait for a call back. He finally calls back a few minutes later and tells us that the viewing is cancelled and he might need to take the property off the market. Property back on the market a couple of days later for a higher price and he did not even reach out to check whether we would still like to view it. Non existent customer service.... Read more
31st Jul 2024 (6 mo. ago)

S N

5/5 Stars
This is my 3rd place I’ve gone through Alex Crown, Yovin has been the man to go every time and always quick responding and helpful. 10/10 service.... Read more
Tenant
9th Jul 2024 (7 mo. ago)

S Sehlikoglu

5/5 Stars
I had an absolutely fantastic experience with Rahman and Yovin. We purchased a flat with their help. Rahman was taking very good care of us, prioritising our benefit throughout. I don't think I could have made such a great purchase of it wasn't for them. I am forever indebted... Read more
Buyer
7th Jun 2024 (8 mo. ago)

L North

5/5 Stars
Alex Crown sold my flat for me and I couldn’t be happier.Nothing was too much trouble for Juelz, Yovin and Rahman who always gave a prompt, polite and personal service. The sale hit a few bumps but they were relentless in their efforts to dot the ‘i’s and cross the’t’s. Rahman seems to work all hours and always kept his promise to ring me to keep me appraised of developments, no matter how late. He was unfailingly enthusiastic, resilient and resourceful and I would not hesitate to recommend using Alex Crown to anyone wishing to sell in the Holloway Road area.... Read more
Seller
31st May 2024 (8 mo. ago)

????????

5/5 Stars
Very helpful and friendly.... Read more
7th May 2024 (9 mo. ago)

A Timmons

5/5 Stars
Bought a flat in Bethnal Green through Yovin and Rahman from Alex Crown. They were fantastic all the way through the process, transparent and honest. I would definitely recommend working with them.... Read more
Buyer
7th May 2024 (9 mo. ago)

S Sullivan

5/5 Stars
Amazing and professional service from Rahman! Highly recommend to anyone.... Read more
29th Apr 2024 (9 mo. ago)

E Pujana

5/5 Stars
Alex Crown is an excellent Estate Agent. They are very professional, friendly and efficient. During the time I rented the property they were always easy to reach and fast to solve any issues. I highly recommended them.... Read more
Tenant
6th Mar 2024 (11 mo. ago)

K Erujaroh

5/5 Stars
Rented a flat from Alex Crown, was supposed to stay for a year but ended up staying 3years, decent lettings agency and super quick response on maintenance issues. Also had no issues with deposit return. Juelz was very helpful throughout my stay so ask for him when renting.... Read more
Tenant
18th Jan 2024 (1 year ago)

T Meghani

5/5 Stars
Excellent service from Alex Crown and the team! Thank you once again for making life easier for my move. Highly recommended to anyone looking for a reliable and trustworthy letting and estate agent.... Read more
6th Jan 2024 (1 year ago)

A Hussain

5/5 Stars
We worked with Rahman and Yovin from the sales department and they were both fantastic with us. We sold our property in Higham Road, Tottenham, N17. They were very professional and timely. They took some excellent pictures and marketed the property at the right price. They communicated efficiently and updated us regularly. Given the difficult property market we are in, they did an amazing job in getting the property sold for a price we were happy with. I would definitely use them again and if I were to sell my current home, I know exactly who I am using. Thank you gents, I wish you all the best.... Read more
Seller
6th Dec 2023 (1 year ago)

A Kotecha

5/5 Stars
The team at Alex Crown rented my flat in Abbey Road NW6, They even helped me locate a builder to do some works required before the new tenants moved in. Very efficient, highly recommend. Will be working with them again on my next property.... Read more
Landlord
4th Dec 2023 (1 year ago)

L Corral

5/5 Stars
The service and experience with this agency particularly to the agent, ziaur, who assisted us all throughout the process were seamless and exceptional. Thank you so much. Keep up the good work and more power to all of you.... Read more
11th Nov 2023 (1 year ago)

M Mei

5/5 Stars
I've been going to Alex Crown for years and I am never disappointed with their service. Their customer experience from start to finish is incredible and I can't thank Jason enough for his 1:1 support and for always going above and beyond for me. Thank you Alex Crown and Jason!... Read more
9th Nov 2023 (1 year ago)

B miah

5/5 Stars
Very good agents to deal with very professional... Read more
8th Nov 2023 (1 year ago)

J Young

5/5 Stars
I rented with Alex Crown for a year and a half, and couldn't have had a better Estate agency that bears their tenants in mind. They get things sorted quickly, very responsive and easy to talk to, and all round pleasant. Shoutout to Jason, Yovin, Akif and Josh for the professionalism and making this a great experience for me!... Read more
Tenant
5th Nov 2023 (1 year ago)

R Tresmaria

5/5 Stars
We highly recommend Alex Crown Lettings specifically our Property Consultant Ziaur. Ziaur, provides support and assistance above par as needed. Very accommodating, very helpful, and prompt to respond to queries and concerns. Provide information to make the best decision. Assures the tenants receive adequate and sufficient support.... Read more
Landlord
5th Nov 2023 (1 year ago)

G Gérin

1/5 Stars
Property left with rotting broken furniture, mattresses stained with god knows what, multiple gas leaks, Alex crown very rude when phoned or contacted. Took too many calls to get things sorted. Absolutely ridiculous... Read more
Tenant
9th Oct 2023 (1 year ago)

N Hincks

1/5 Stars
Very questionable agency - recently looked at one of their online listings for a rental property in SE London and immediately noticed the heavily edited images of the walls, flooring and radiators. In numerous photographs, the radiators look to be completely montaged in. This would be laughable if it weren’t such a sad reflection of the London rental market.... Read more
24th Sep 2023 (1 year ago)

N Islam

5/5 Stars
The best estate agents.. I have 2 of my properties let via Alex crown , and I have been using them very happily for last 10 years . The management (Mr Juels) and the staff are extremely experienced and have knowledge of the industry . All issues and matters always dealt with . Very reasonable priced. My property is never empty as they get it tenanted straight away with good tenants. Special thanks to Mr Akif , Ziaur in the lettings team for all the help ..... Read more
Landlord
1st Sep 2023 (1 year ago)

J Briscoe

5/5 Stars
I'm a landlord, and I find Juelz Miah in Lettings here is really excellent at his job. I'd fully recommend.... Read more
Landlord
22nd Jul 2023 (1 year ago)

Anonymous Landlord

5/5 Stars
I've used Alex Crown several times for finding new tenants, sorting contracts and references, maintenance etc etc. My contact is Juelz Miah, and he's really just so good. Fully recommended.... Read more
Landlord
22nd Jul 2023 (1 year ago)

Y Chen

5/5 Stars
Having a really good experience with Alex Crown, especially agent Ziaur. He has been really supportive and nice since the house viewing and very efficient in helping us do the documents. I'm really glad that I met the agency like Alex Crown. Thank you so much:)!... Read more
17th Jul 2023 (1 year ago)

N Tazaoui

5/5 Stars
Had an amazing experience with this letting agent, Jason especially was a life saver! Thank you for making my renting experience so easy :)... Read more
Tenant
14th Jul 2023 (1 year ago)

H Watts

5/5 Stars
Had a great experience property hunting with Alex Crown estate agents. Jason was so helpful and extremely responsive throughout the whole process. Great chap.... Read more
1st Jul 2023 (1 year ago)

O Dalton

5/5 Stars
Had a great experience with Alex Crown, especially Jason and Juelz. Jason was fantastic in the process of offering and letting the property. Juelz was a great help with the management of the property especially when moving out. They were great at communicating for viewings and move-out process. All requests and processes were attended to in a timely manner, never needed to chase them. A breath of fresh air compared to prior letting & estate agents!... Read more
Landlord
15th Jun 2023 (1 year ago)

J Das

1/5 Stars
I called them today at 1 PM BST. The agent who answered was very rude. I do not know how they are getting customers. I will never recommend this agency to anyone or contact them again.... Read more
14th Jun 2023 (1 year ago)

S Stephens

1/5 Stars
If I could have given a zero I would. This letting company does not even deserve one star. Completely unprofessional, overcharge and under deliver at every given opportunity. Think carefully before you instruct this company and don't be fooled by the "5 star reviews"... Read more
Landlord
31st May 2023 (1 year ago)

R Ruiz

1/5 Stars
Cancel the property ONE DAY before moving leaving us homeless. DO NOT TRUST THEM! TERRIBLE. DO NOT RENT ANYTHING WITH THEM! DO NOT RENT the following property: 19 BRASSET POINT, ABBEY ROAD. House is online in auction so you might be kicked out, also after a month and half they couldn’t get fob keys for the building and I manage to do it in one day, they are useless. They won’t even refund the van we rented for moving as the notice was less than 24 hours... Read more
Tenant
15th May 2023 (1 year ago)

H Morris

1/5 Stars
Alex Crown, more like Alex Frown. Genuinely, made our tennacy experience hell. Unhelpful, unfriendly, and money grabbing company, who seem to only care about landlords. If you want to live in a habitable home, buy a tent over using these letting agents.... Read more
Tenant
13th May 2023 (1 year ago)

S Haque

5/5 Stars
It was an amazing letting journey with Alex Crown. From booking for view till handover the keys, they were always be with me. Special thanks to Mr. Hafizur Rahman, who support me throughout my letting journey. He knows exactly what a tenant is looking for in a house. From viewing, documentation’s, financial part, in every step, he has supported me. I wish all the best to Alex Crown and it’s amazing team.... Read more
Tenant
8th Apr 2023 (1 year ago)

M J

5/5 Stars
I had a fantastic experience with Alex Crown Lettings agency. From start to finish, they provided exceptional service and support in helping me find my dream apartment. The team at Alex Crown Lettings was highly professional, knowledgeable, and responsive to my needs throughout the entire process. Their communication was top-notch, keeping me informed of new listings that matched my preferences and always responding promptly to any questions I had. The team went above and beyond in helping me navigate the rental process, providing valuable advice and guidance along the way. I was especially impressed a gentleman by the name of Yovin due to their attention to detail and willingness to listen to my needs and concerns. They took the time to understand my specific requirements and worked tirelessly to find the perfect apartment for me. Overall, I cannot recommend Alex Crown Lettings agency highly enough. If you're looking for a reliable, professional, and supportive agency to help you find your next home, look no further than Alex Crown Lettings. Their exceptional service and commitment to their clients truly sets them apart!... Read more
Tenant
5th Apr 2023 (1 year ago)

M Diamonds

5/5 Stars
My experience at Alex Crown was very pleasant, staff members really well mannered and helpful, can never forget the young lads name Yovin what a guy, definitely recommend anyone to go by Mr Yovin.... Read more
4th Apr 2023 (1 year ago)

G Zhao

1/5 Stars
Nothing but ABYSMAL. Not recommended.... Read more
26th Feb 2023 (1 year ago)

Z Revita

5/5 Stars
Ziaur was a very big help to me and my housemates in taking care of the transitioning phase of us moving in and out of our rental house. He accommodated all our queries and requests. Such a polite and professional agent he is. Thank you Ziaur!... Read more
Tenant
31st Jan 2023 (2 years ago)

S B

1/5 Stars
Not great customer service and inconsistent.... Read more
25th Jan 2023 (2 years ago)

N Liu

5/5 Stars
This is a very good company, the staff is very helpful, especially Akif, I was very lucky to be one of the first clients he approached when he started working here. He helped me to arrange the view and helped me to rent my current flat. I really love my current flat and I really appreciate Akif to help me to find a home in London. In addition, Akif, Josh and Juelz helped me a lot when I had difficulty in moving in. Akif called me to see if everything is alright since it was moving-in date, I cried in the call and told him the whole story. I was thinking if they are gonna give up of me, and seek for other tenants since this flat is extremely popular and to be honest, this issue is really tricky and really difficult to deal with it properly. But Akif didn't run away, he tried his best to help me and also ask help from his managers Josh and Juelz. At the same time, they really understood what I've experienced and they really cared about my feeling, except helping me, they also took good care of my mood, comfort me, support me and encourage me. They helped me to contact with my previous flatmate and came up with some potential solutions to help me move in. With their help, support and encouragement, I also tried my best to solve the problem. Finally, we solved it together. Actually they don't have to do this for me, I don't know them at all, I'm just a stranger for them. I totally understand if they want to give up initially since it will cost them a lot of time to deal with that. I remember those days I always called the company and the staff whoever picked up the company phone could recognise my voice and will transfer me to Akif, Josh or Juelz directly. They are very patient, professional and reliable. Moreover, I've been living in my new flat for a while, everything is fine, so I think this is the good time to share my experience to others on Google review to help others know this company better. At first there was indeed something that needed to be repaired, we told them what needed to be repaired, they sent a professional repairman to repair it, and it was repaired very quickly. Whenever we had problems in terms of this flat, Akif will reply our message and solve the problem very quickly. I have a perfect living experience here with the professional service of this company. I do appreciate all efforts Akif, Josh and Juelz have done, without their hard working especially Akif's hard working, I will be homeless. So if you are hesitate right now, please don't hesitate, trust me, choose them!... Read more
Tenant
22nd Jan 2023 (2 years ago)

A Rehman-Wood

1/5 Stars
Very unhelpful. Dodgy company. They most definitely work for the landlord and not the tenant. I would never rent from this agency again.... Read more
Tenant
20th Nov 2022 (2 years ago)

R Craker

1/5 Stars
Complete false advertising on Zoopla, advertising a granny flat in the Landlords garden as a "self contained studio/apartment", price also was at market value of that for the area. Completely wasted my time, and asked for a viewing with 3 hours notice, the tenant was also asleep in bed. Dodgy time wasters!... Read more
12th Sep 2022 (2 years ago)

B bob

5/5 Stars
Jason was a top gent, super helpful worked after hours, made the process super efficient viewed on the wensday, got the keys on the next Tuesday.... Read more
10th Aug 2022 (2 years ago)

W Vispoel

4/5 Stars
We have recently found a new flat with Alex Crown Lettings. There were some ups and downs, but Jason Ngo has been the biggest help during our move. Thank you, Jason!... Read more
Tenant
1st Aug 2022 (2 years ago)

Rosemary

5/5 Stars
We cannot commend Ziaur enough for his tireless help in enabling us to secure a flat. He was upfront and honest from the start, and continually upheld his commitment to helping us find a property. It is a rarity to find such a trustworthy agent.... Read more
26th Jul 2022 (2 years ago)

Z Alam

5/5 Stars
Alex Crown Lettings is the best real estate company I have ever dealt with. Jason made our apartment rental a very pleasant experience. He helped like no other agent has in my experience renting in North London. His responsiveness and communication not only helped with the logistics of the transaction, but also made us feel comfortable and secure. He took extra steps to be more helpful than he had to be and was thorough, professional and great to work with. He kept us apprised about available appointments and always let us know as soon as a new one came on the market. After dealing with several other brokers in the North London area and being disappointed, we felt lucky to find Jason. Definitely recommend Alex Crown Lettings and thank you Jason!... Read more
14th Jul 2022 (2 years ago)

J Sapir

5/5 Stars
My experience with Alex Crown lettings and Jason specifically has been phenomenal. Jason’s commitment to helping us find a property has been nothing short of exceptional with his services going far and beyond of any normal estate agent. This includes working extra hours to book us in for viewings, advising us on how to secure a property, and personally finding us a property when it seemed out of reach. Jason is not only a top estate agent but an incredible human being. The current letting market meant it was very difficult to find a property but if you have someone like Jason helping you, it makes life a lot easier!... Read more
14th Jul 2022 (2 years ago)

M Thomas

5/5 Stars
I have recently secured a rental property through this agency and what a fantastic experience we received from start to end. Every member of staff were friendly, polite and very helpful at all times. I would particularly like to thank Ziaur as he was extremely approachable and so easy to get hold of at all times. He worked tirelessly to help us secure the property, working a lot later than I can imagine he was contracted for! Thank you again everyone at Alex Crown!... Read more
12th Jul 2022 (2 years ago)

G Banham

1/5 Stars
Completely unprofessional lettings and property management. Not only did we feel unsupported throughout our entire tenancy, but their communication with us was terrible. Genuinely have never had a worse experience with a lettings agency. I would give them 0 stars if I could. They are sleazy and will try and squeeze as much money out of you as possible.... Read more
1st Jul 2022 (2 years ago)

Z Iii

1/5 Stars
The agency never sent us the deposit protection certificate, so when the landlord was holding our deposit illegally, there was no way we could protect ourselves. The landlord ignored us for SEVERAL MONTHS before giving us the deposit back. We asked the agency and they ignored us too. AVOID AT ALL COST.... Read more
20th Jun 2022 (2 years ago)

N Huncho

5/5 Stars
I’ve only been in London for a few months and I was fortunate enough to have Alex Crown as my agency. The team is well structured with well mannered individuals. Mr Ziaur Rahman was the main person who was helping me through this process. He was patient, considerate and above all friendly with the way he treated me and my young family. His advice was pivotal in me securing the ideal property for me and my loved ones. He ticked all the boxes that we looked for in a property and answered any questions we had lurking in the back of our heads. I have no hesitation in recommending Ziaur and the team at Alex Crown. I have recommended them to a number of my friends and family and I would recommend them to those that are looking for a stress-free way of finding their dream home that’s affordable! Thank you once again guys Xavier... Read more
Tenant
19th Jun 2022 (2 years ago)

D Gardner

5/5 Stars
Ziaur was really helpful! He kept us up to date when we were applying for the property and has been great throughout!... Read more
29th May 2022 (2 years ago)

E Pappa

5/5 Stars
We had been renting a flat via Alex Crown for a year and a half and we have only good words to say! Everything from responsiveness, help, advice from the whole team has been a positive experience. Hopefully we get to work together again in the future!... Read more
Tenant
9th May 2022 (2 years ago)

A Joshua

5/5 Stars
I recently bought a property that was advertised for Sale through Alex Crown. I have to say that the Sales Department were absolutely fantastic. The whole process could not have gone better. From agreeing on an acceptable offer to completion I was kept informed. If I had any issues or questions that needed to be resolved they were always available to sort things out. I doubt if you could find a team that could provide a better service.... Read more
Buyer
9th May 2022 (2 years ago)

M R

5/5 Stars
I am a landlord & have been working with Alex crown for awhile now, they have always provided me with an amazing service & got me the best rent. Special shout out to Yovin who’s always made sure am up to date and rented my properties quickly. They all are a lovely bunch and a pleasure to work with.... Read more
Landlord
9th May 2022 (2 years ago)

N Bhose

5/5 Stars
Ziaur and Akif have been absolutely amazing - incredibly helpful and responsive, working outside of their normal hours to help my friend and I secure a flat. A breathe of fresh air compared to our experiences with many other estate agents. Thank you!... Read more
Tenant
7th May 2022 (2 years ago)

M old

5/5 Stars
Since I moved to London for several years this is the first time that I have felt completely satisfied with an agency, I want to thank all the agents because they have always been of great help and understanding to me, any need I have is enough just one call and within a very short time it was already resolved .. the service and quality they offer is incredible but above all they take great care of the customer as if he were one of the family! when i was in their office i was very impressed with their team work as they help each other and make the job perfect! they are very educated, kind, professional but above all they take care of the customer even in the smallest detail because they loves to do their job for every single Alex Crown agent .. I think that unity is strength and they are strength! it's the most honest and helpful agency I've ever seen! thank you so much... Read more
Tenant
7th May 2022 (2 years ago)

V Prieto

1/5 Stars
I booked an appointment to see an studio flat that look very nice in the advertisement and one hour before the appointment they texted me to tell me that the flat that I suppose to see it was rented for the landlord without telling them but they wanted to show me in the same area an other studio that doesn't look good and is more expensive, so obviously I canceled the appointment because I think this is very unprofessional and is a way to lie people and make you lost your time.... Read more
1st Apr 2022 (2 years ago)

A Yu

5/5 Stars
Jason Ngo made my apartment rental a very pleasant experience. He helped like no other agent has in my experience renting in London. His responsiveness and communication not only helped with the logistics of the transaction, but also made me feel comfortable and secure. He extra steps to be more helpful than he had to be. Thank you very much Jason. Really appreciate for your kind help!... Read more
Tenant
28th Mar 2022 (2 years ago)

M Kékes

1/5 Stars
Vultures - avoid them at all costs as a tenant. These guys are just outright unprofessional. You pay the deposit to reserve a flat at a specific price, and strangely, after you send in your basic details (including salary) and they see that you earn more than the average person, they back out of the deal after 3 days and try to squeeze a £100/month more out of you compared to the initially agreed monthly rent, suddenly coming up with bullcrap excuses and trying to put the blame on the landlord. In addition, they hadn’t cleaned the flat properly before I moved in - floor was full of dirt and footprints due to the viewings and spider webs were hanging from the ceiling.... Read more
Tenant
27th Mar 2022 (2 years ago)

B Jean

5/5 Stars
After recently moving to London, I was desperately looking for a place to stay. I was recommended the services of Alex Crown and Lettings and I am so glad I did!! Jason, the agent who assisted me worked diligently to ensure that I got a place in a timely manner. He was very understanding of what I was looking for and found me a very nice flat in a very nice area. Thank you Jason for your efforts, your hard work and making my transition to London very smoothly. I am forever grateful for your help and assistance!!!!... Read more
Tenant
23rd Feb 2022 (2 years ago)

G Cola

1/5 Stars
When you pay a person for find you a house, you give money to someone for find you an hospitable space, easy. Not rush 4 people to enter inside a space just painted. And they did even worst, they ask by phone to remove this message for renew the contract. AVOID AVOID AVOID!... Read more
Tenant
12th Feb 2022 (3 years ago)

F Nyawo

5/5 Stars
Ive dealt with so many agents before but i must admit by far these guys are the best! A lot of people just do their jobs for the sake of it but i believe these guys are passionate about their work especially Yovin , thank you so much for the great communication, fast response and your willingness to help get us a home. A big thank you to Josh for your effective communication and making sure all the processes are done on time without any stress. Will definitely reccomend to people looking for hassle free house hunting... Read more
11th Nov 2021 (3 years ago)

E Miailhe

5/5 Stars
Very responsive and helpful, special shout out to Yovin.... Read more
10th Nov 2021 (3 years ago)

S Dawes

5/5 Stars
After dealing with many estate agents and once again looking to move, I can honestly say I dreaded the thought! But Alex Crown were the exception, they are they are hands down the best agents I have dealt with, especially Yovin. He was very understanding, down to earth and informative. Highly recommended!... Read more
3rd Nov 2021 (3 years ago)

S Hooley

1/5 Stars
We rented a property that was not up to the standards they were telling us it was. The photos were also edited on the site.... Read more
Tenant
12th Oct 2021 (3 years ago)

B Sanderson

5/5 Stars
After being let down by so many estate agents, these were by far the best who we dealt with! They were so quick in response and upfront and ensured we got the property we wanted. Jason (our agent for the property) was so helpful and friendly, and made the process so much easier than what we had experienced prior. Thank you all!... Read more
Buyer
28th Sep 2021 (3 years ago)

K Castillo

1/5 Stars
I have no idea where some of the good reviews come from (probably their own freinds!), but I called inquiring about a property, and from the guy who picks up the phone (sounds like he is numb!), to the manager, they were all rude, short and like they could not be bothered, just responded I don't know to every single question and showed cero interest to find out. ...they seem to have no interest in selling or helping the customers. Worst agancy I've ever spoken to!... Read more
10th Sep 2021 (3 years ago)

F EEAN

5/5 Stars
Me and my 2 roommates have a great time with Alex Crown. We feel very lucky to rent a very popular apartment on Buckler Court. During this period , we have to say Ziaur Rahman is a very nice person. We are not so familiar with a lot of things and we sometimes asked stupid questions. Ziaur Rahman immediately reply our WhatsApp message and answered very patiently. We just signed contract few days ago, we are looking forward life in this cute apartment. We will leave more comments after we move in. ????... Read more
Tenant
22nd Aug 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Jason at Alex crown was very helpful when we were looking for a property, he went the extra mile to make sure we were happy with our choice and he was extremely quick with his responses.... Read more
Tenant
28th Jul 2021 (3 years ago)

K A

5/5 Stars
I have gone through many estate agents and this was the best estate agent by far, their customer service was excellent and was very helpful, fast and reliable through out the moving process. Ziaur and the team done a fantastic job moving us into the new property. Would highly recommend for anyone out there!... Read more
Tenant
14th Jun 2021 (3 years ago)

M Islam

5/5 Stars
I had a fantastic experience with Alex Crown Lettings and found the staff to be extremely friendly and professional. In particular it was Ziaur who made the experience from viewing the property to moving in as smooth as possible. I would definitely recommend them.... Read more
Tenant
15th Apr 2021 (3 years ago)

M Shakeel

5/5 Stars
Great people and great service, been with them for 5 years!... Read more
10th Apr 2021 (3 years ago)

Yafii

5/5 Stars
Amazing agents to deal with. They were excellent throughout our move in process, during our tenancy, and when moving out. Always professional, very responsive, and just genuinely a very friendly team. Special mentions for Josh, who dealt with any queries during our tenancy very swiftly and with the utmost care, and Yovin, who was extremely helpful during our move in process, making sure we had all of the information we needed before making a decision. Could list the whole team here, an absolute pleasure to deal with. Would definitely recommend!... Read more
Tenant
3rd Apr 2021 (3 years ago)

J Guria-Garnett

5/5 Stars
a trustworthy, fair, professional, responsive and friendly company who look out for both the letter and tenants. Alex Crown are one of the best Letting Agents I've worked with in the process of moving. They are responsive, professional and provide a great service. Credit especially to Jason who was great, he looked after us and tried his absolute hardest to make the landlord and ourselves happy. I wouldn't hesitate in using Alex Crown Lettings & Estate Agents again and special thanks to Jason once again.... Read more
Tenant
30th Mar 2021 (3 years ago)

N DESIGNS

1/5 Stars
I was booked for viewing for 2 properties but they cancelled the viewing last minute and never showed me the other property. Unprofessional & time wasters! Avoid them.... Read more
30th Mar 2021 (3 years ago)

H Hat

5/5 Stars
Jason was excellent. Really really excellent. Very helpful and charming, and really sold the place to us. Total ledge... Read more
22nd Mar 2021 (3 years ago)

M Cook

5/5 Stars
Excellent service and very helpful in helping us to secure the property. Jason was excellent - responsive, friendly and determined to ensure we got the property we wanted! Total legend... Read more
Buyer
22nd Mar 2021 (3 years ago)

W Turner

5/5 Stars
Both Jason and Rahman were amazing and super friendly when helping my flatmate and I. They both made the experience so much easier and went above and beyond for us. Thank you both for all your help and hard work!... Read more
Tenant
15th Mar 2021 (3 years ago)

Y Yassin

5/5 Stars
Really helpful moving in quickly as possible last year, Jason was very attentive and quick to answer any enquiries helping us push it all through. Year on moving out everything was smooth and appreciated the fact he was just as kind and professional when leaving the property be it arranging viewing or even just chatting to us when he could.... Read more
Tenant
15th Mar 2021 (3 years ago)

L Kirkland

5/5 Stars
Can really tell both Jason and Rahman went above and beyond for us as prospective tenants. A brilliant service and genuinely helpful, friendly people. A hugely refreshing experience with estate agents.... Read more
Tenant
12th Mar 2021 (3 years ago)

L Mihaelaa

5/5 Stars
I would like to say 'Thank you, Jason!' for such a wonderful job on helping me find a cozy place to live. Thank you so much for going above and beyond to solve every problem in a timely manner,for your willingness and commitment to your clients,for your focus and determination on this project. I really appreciate all the extra effort you took to make sure we are all on the same page and close the deal. It's been a pleasure and honour to get to work with such a professional person.... Read more
Tenant
4th Mar 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
I am pleased with my new flat. Thank you Alex Crown, especially Ryan who was very patient and pleasant during house viewings. Ryan is a very professional individual who is always on time and keeps his word. He introduced us to the rest of his helpful colleagues, Ziaur, Josh and Rahman. The team has been accomodating and understanding during this stressful time. Thank you again Alex Crown!... Read more
Tenant
23rd Feb 2021 (3 years ago)

S Fabregas

1/5 Stars
Fuming. Emailed inquiring about a listing.. nothing. Called in and was told i would get a call back from another agent. Called back the following day to be advised & when querying another property (I now realise is listed by another agency i was told i would receive a call back from another agent).. NOTHING.. i follow-up to be greeted by another chat who quickly became confrontational at my remark of having no feedback regarding my enquiries or callbacks as promised.. reading through notes of a conversation i already had in an-attempt to call me out blocking me from any further discussion.. laughing as i told him to forget it. I wont be pursuing any listings with this brand attached.... Read more
23rd Feb 2021 (3 years ago)

T Rapai

1/5 Stars
Avoid this agency, we booked a viewing for a property and they showed us a different property. Very unprofessional they didn't even gave us a notice, time wasters!... Read more
16th Feb 2021 (4 years ago)

A 1927

5/5 Stars
Me and my girlfriend moved to a new flat during lock down. We had a very good experience dealing with this agency, easy-going but at the same time professional and attentive. Jason the agent was very kind and helpful, Same Josh from the office. We asked for a new mattress and that was quickly done. Very good agency.... Read more
Tenant
4th Feb 2021 (4 years ago)

A Latifi

1/5 Stars
Have been trying to get a response for 3 days now and no one is coming back to me with an answer. Very unprofessional and unresponsive agency .... Read more
21st Jan 2021 (4 years ago)

S s

1/5 Stars
Extremely slow in responding to issues related to the property that they didn't bother to mention in the first place.... Read more
26th Nov 2020 (4 years ago)

G Rahman

5/5 Stars
I have been dealing with Alex Crown for a awhile. They are a very professional outfit with plenty knowledge within the property market. I have been working closely with Ziaur at the agency. A very professional individual who has always been on point. I would highly recommend Alex Crown for all your Estate Agent needs.... Read more
12th Nov 2020 (4 years ago)

R ELECTRICAL

1/5 Stars
They are absolutely scammer , throwing people out of their house in the lockdown , violating government guidelines, deducting their deposit without tenants permission . I strongly recommend to everyone to stay away from them . If you don't want to end up on the street .... Read more
Tenant
6th Nov 2020 (4 years ago)

Aleesha

5/5 Stars
I overall had a really pleasant experience with Alex Crown. It was my first time moving out and I was shown around the property by Jason who was polite and lovely. Moving out was daunting, but Alex Crown accommodated to my needs and made the move easy. They're really timely and helpful, for example, I called about a broken blind and within the hour, they sent someone out to fix it. Another time, my bedroom door (somehow) locked on its own and Jason arrived within 20 mins to open it for me. They also have the room professionally cleaned before you move in which is quite nice (although I re-cleaned it). I would recommend Alex Crown and will use them again in the future when I move out again.... Read more
Tenant
23rd Jun 2020 (4 years ago)

J Uddin

5/5 Stars
Ziaur Rahman is a wonderful person and has provided an outstanding service. He has a great personality and is a very good communicate. He is very friendly, professional and knowledgeable. He has rented out my property for me serval times and always got the best price for me. I would highly recommend Ziaur. It is absolutely joy to work with him!... Read more
Landlord
22nd Jun 2020 (4 years ago)

M Burford

1/5 Stars
The worst estate agents I have ever used. They lied to me about prices and changed the offer price for the house I was renting once I accepted it. Also they have huge fees compared to any other agency in London. Please avoid them.... Read more
Tenant
8th Apr 2020 (4 years ago)

S Barber

5/5 Stars
Friendly, professional staff, prompt responses and very accommodating.... Read more
27th Mar 2020 (4 years ago)

L Gil-Rodriguez

5/5 Stars
Proactive and fair... Read more
18th Mar 2020 (4 years ago)

A Lau

1/5 Stars
Absolute train wreck, just time wasters. Yovin and Ziaur probably the least professional agents in London, using foul language during a viewing, no manners at all. Pure disappointment.... Read more
10th Mar 2020 (4 years ago)

M Miyan

5/5 Stars
Ziaur and Jason are the most helpful agents we have met so far. Exceptional service. Very engaged with their clients and answers every question. We are very thankful for their help!... Read more
20th Feb 2020 (4 years ago)

F Dai

5/5 Stars
Jason & Ziaur were fantastic, very speedy work and quick response! Did two viewings and went through all the stuff and referencing in less than a week. Highly Recommend!... Read more
Tenant
13th Feb 2020 (5 years ago)

I Tsonev

1/5 Stars
This agency is very unacceptable we waiting more than 2 months to send someone to fix heating and boiler as well and we staying with no hot water no heating 2 months. We send them emails every week call them and still nothing we are very upset this is worst agency ever... Read more
Tenant
2nd Feb 2020 (5 years ago)

M Chervenkova

5/5 Stars
I have just spoken to Jason over the phone regarding property I was interested in,he was extremely helpful and very attentive to my queries... Read more
29th Jan 2020 (5 years ago)

N taylor

5/5 Stars
I dealt with Jason who remained very professional throughout our correspondences. he was always well presented when I met him in person and had a good ora about him. he was on time and answered all my questions. I would recommend Alex Crown in future.... Read more
29th Jan 2020 (5 years ago)

N (Nobledan)

5/5 Stars
Cant believe how professional and helpful Jason is what a credit to the team! I will defo recommend using these guys!... Read more
28th Jan 2020 (5 years ago)

1 PAC

5/5 Stars
Jason and the team at Alex Crown have been awesome, smooth and easy process will definitely recommend to others... Read more
27th Jan 2020 (5 years ago)

M Phung

5/5 Stars
My family and I were looking for a home to rent, having made the move from South London. Jason Ngo was recommended to me by a trusted friend and I can't thank Jason enough! He was very professional and listened to our needs, without trying to oversell. He was patient and helped us every step of the way. I recommended Jason to a few other friends I knew were looking to move so thank you Alex Crown for an impeccable A* service!... Read more
Tenant
27th Jan 2020 (5 years ago)

C Ungureanu

1/5 Stars
I talk with some one from there about one house to rent and he call me how I call the queen :).. to arrogant that guy!... Read more
Tenant
22nd Jan 2020 (5 years ago)

A Brenna

5/5 Stars
I have been very pleased with all contact I have had with this agency, they are very helpful, knowledgeable and on the ball, and managed to find me the perfect property for my needs, I would definitely recommend them! Special thank you to Anna, who is always ready to help us when needed... Read more
1st Nov 2019 (5 years ago)

E Maci

1/5 Stars
The worst agency ever seen. They keept my holding deposit for 1 week and than they told me the lanlord decided to give the house to a relative. This is completely a fraud. Carefull with these guys.... Read more
Tenant
24th Oct 2019 (5 years ago)

M M

5/5 Stars
Before I met Ziaur, I was full of anxiety that I would not be able to find my house because of continuous cancellation of the contract with other estates.. But ZIaur was really faithful and helpful from the moment I met to the end of the contract. Only a few weeks ago, I was worried about getting a house, but now I'm living a quality life in my cozy home. He always tried to understand us, and in spite of his busy work he kept in touch with me very well, and give tremendous help continuously. Other employees, including the manager, were also very kind and the atmosphere of the office was always good. I really appreciate their help for providing the best service. ????????... Read more
Buyer
15th Oct 2019 (5 years ago)

A Benhaim

1/5 Stars
fooled us, lied to us and let us homeless 10 days before we were supposed to move in... Read more
9th Oct 2019 (5 years ago)

iOriginalAshley

5/5 Stars
Being a busy individual, getting time to view rooms can be hard. Within the same our of seeing the room on Rightmove I received a call and email to book me in for a viewing within the same week and amazing thing was at 7.30pm. Ziaur honestly gave the best service was down to earth, transparent and honest. He could see that I was serious and with rooms like gold dust this room with ensuite was a no brainer. A holding deposit was put down that same day. No faults at all and also Jason keeping me up to date with the schedule as Ziaur was busy throughout the day. Estate agents can be very uneasy place to go in London but these guys I can't fault!!... Read more
Tenant
20th Sep 2019 (5 years ago)

F howarth

5/5 Stars
These guys are the sweetest. Really helpful for us students are relatively clueless regarding property renting etc. Juelz and his colleagues made the whole process straightforward despite having to juggle a myriad of questions being hurled at them. Cannot recommend this agency more.... Read more
Tenant
12th Sep 2019 (5 years ago)

P Greenwood

5/5 Stars
Great bunch of people, who made our moving in/out process super easy. Would highly recommend!... Read more
Tenant
29th Aug 2019 (5 years ago)

A Martin

5/5 Stars
Lovely friendly staff, good communication very helpful and made our move in and out really easy. Thanks again guys!... Read more
Tenant
29th Aug 2019 (5 years ago)

T F

5/5 Stars
Friendly, helpful and expedient!! After being let down by Wimbledon based agent who pretty much reiterated every single stereotype (and I am only not naming at the moment due to going legal), these guys were a breath of fresh air! Firstly Ziaur, who was communicative and helpful and even though he was run over by viewings on the day, still took the time to arrange it all there and then for me. He stayed on top of the process all the way and even made sure to check on me long after I stopped being his responsibility. The other guys in the office were also courteous and expedient and I really cannot recommend Alex Crown enough - definitely NOT your stereotype agents!... Read more
22nd Aug 2019 (5 years ago)

L Krulichova

5/5 Stars
This is a very professional agency with great services. They have offered us a very nice property that we went ahead with by paying the holding deposit. The whole process went very well and Ziaur was always very fast at replying. Unfortunately after paying the holding deposit we were not able to go ahead with the next steps because my friend backed out from the deal. However, the agents still refunded us the entire holding deposit despite all the trouble that we caused them. They were extremely polite about it. I really recommend them.... Read more
Tenant
21st Aug 2019 (5 years ago)

A Seifu

5/5 Stars
Alex Crown have been amazing so far in helping us find and get our student flat! Special thanks to Jason and Ziaur for being so responsive and lovely!!... Read more
Tenant
25th Jul 2019 (5 years ago)

C Porterfield

5/5 Stars
It is not often I genuinely feel the need to write a review but this time I really do! The services, honesty, reliability and genuine nature of all the staff at Alex crown, most notably Rahman, is exceptional. We have moved into our dream flat with complete confidence. The service has been quick, accurate with an abundance of genuine connection and care from Rahman. I only wish that my previous experiences in moving and renting had been this pleasurable. 10/10 on all aspects. I wish them continued success in their wonderful firm.... Read more
Tenant
28th Feb 2019 (5 years ago)

M Fawden

3/5 Stars
Helped my buy my 2nd house but the only downside is they slap you with random costs which Is unprofessionally used will not be back... Read more
Buyer
13th Feb 2019 (6 years ago)

C Bailey

5/5 Stars
Ziaud and the team at Alex Crown were fantastic. 5 star highly recommended. He went above and beyond and made the experience, fast easy and friendly.... Read more
7th Feb 2019 (6 years ago)

A G

5/5 Stars
Ziaur Rahman was wonderful to deal with. He went out of his way to make show us properties and was very receptive to additional questions despite being outside of normal work hours.... Read more
19th Sep 2018 (6 years ago)

J Downing

5/5 Stars
In helping us secure a flat that we’re really happy with, Ziaur and Juelz were great to deal with. Friendly and helpful, which makes the whole process a lot easier!... Read more
Tenant
17th Sep 2018 (6 years ago)

R Webster

5/5 Stars
We had a great experience with Ziaur and Juelz- they both made the process smooth and hassle-free. Ziaur went the extra mile to go back to the office and reopen it so we could sign a contract on the day of viewing. Now in the new place and loving it.... Read more
Tenant
16th Sep 2018 (6 years ago)

A Clarkson

5/5 Stars
Ziaur was friendly, knowledgeable and professional from start to finish and has helped us to have an incredibly smooth move into a great apartment. Having had poor experiences with agents in the past this agency was a breath of fresh air. Thanks guys!... Read more
Tenant
14th Sep 2018 (6 years ago)

L Atkins

1/5 Stars
horrible service. they act all helpful until you've signed the contract, then they're not interested in helping you anymore. really poor communication. wish I had chosen a different agency.... Read more
7th Sep 2018 (6 years ago)

Anonymous Tenant

1/5 Stars
horrible service.... Read more
Tenant
7th Sep 2018 (6 years ago)

S McDonald

5/5 Stars
Very fast responsive service, I was being dealt with by Yovin. He was polite, friendly and helped us all feel safe and secure with the paperwork that was entailed. He helped us find a good deal and a great location and had everything sorted very fast!... Read more
10th Aug 2018 (6 years ago)

M Jenkins

5/5 Stars
Yovin was great at showing me the property and making sure we got what we needed when putting a deposit down. Would recommend this agency!... Read more
Tenant
10th Aug 2018 (6 years ago)

S Bernardi

1/5 Stars
Absolutely a bad! I have been waiting about 4 weeks just to book a viewing and I have never been able to view the property. Thank you "Real Estate".... Read more
9th Aug 2018 (6 years ago)

N Settle

5/5 Stars
Very professional service. Ziaur an absolute diamond, provided friendly and efficient support, helping us with all the steps along the whole rental process. Thank you!... Read more
Tenant
7th Aug 2018 (6 years ago)

J Reynolds

5/5 Stars
Mr Ziaur Rahman handled both our viewing and holding deposit payment in a professional and timely manner. He even went the extra mile and headed back to the office at 22:30 on a Monday night to process the latter. Mr Rahman established a prompt relay of information from the landlord to myself and the other tenants regarding improvements and adaptations to the apartment, keeping our hopes and interests in mind. He also continues to resolve any issue we have as efficiently as possible. I have no issue recommending Alex Crown Lettings to anyone looking for housing in and around London. Josh... Read more
Tenant
31st Jul 2018 (6 years ago)

P

5/5 Stars
Ziaur was exceptionally helpful in securing us our flat - even working late in to his Friday night! Can’t recommend enough... Read more
Tenant
28th Jul 2018 (6 years ago)

M Moschetta

1/5 Stars
If I could give them a 0 stars I would. I am not usually writing bad reviews. I was looking for a flat to rent. They made me talked with three different people in 36h. They were never clear. The mail were incomplete and they were alternating call and emails: the negotiation was not transparent at all. They often giving me contradictory information. At the end I lost the flat I wanted, not for the offer but for their unfair playing. They will just waste your time. Stay away from them if you can. Marina... Read more
Tenant
28th Jul 2018 (6 years ago)

J Briscoe

5/5 Stars
Really great service from director Juelz Miah. As a lettings agent, he is the very best. Great to deal with, very energetic and efficient. I fully recommend him... Read more
28th Jul 2018 (6 years ago)

G Toby

1/5 Stars
These guys are awful, AVOID! We had made an offer on a property and were ready to pay the holding fee, but needed clarification on a detail about the contract (when the damage deposit would need to be paid). The agent Hafizur Rahman took 24 hours to reply to our message - then replied saying that they had given the property to another tenant who was paying the deposit that moment. Unless you like frustration & disappointment, DO NOT use this agency.... Read more
Tenant
10th Jul 2018 (6 years ago)

A Kularatnam

5/5 Stars
Great service. Had so much help and a special thanks to Ziaur who helped us with all the technicalities and ensured a smooth and stress free transition.... Read more
2nd Jun 2018 (6 years ago)

S Fan

5/5 Stars
Really genuine guys!... Read more
16th May 2018 (6 years ago)

L Palkoskova

1/5 Stars
AWFUL AVOID FOR YOUR OWN GOOD !!!! TOTAL WASTE OF TIME.. HORRENDOUS ESTATE AGENCY :(((( AVOID *** AVOID *** AVOID... Read more
26th Apr 2018 (6 years ago)

T Šmolíková

1/5 Stars
AVOID!!! We went for their first viewing of the day and wanted to take the flat so we were told to give our details and we'd be sent an email with payment details for the deposit. The email didn't come so we called and were assured it's ours and they just needed to sort something out. No email the next day so we called again and were told some stupid story about a inventory check which was keeping them from sending the email and later we've got the call they gave it to someone else. The agent who showed us the flat wasn't answering his phone during that time. I've never experienced such a shady behaviour. I hope this review helps someone to avoid this agency (it caused us to lose another flat as we thought we've got this one). Terrible disappointment!!! All these 5 star reviews are most likely fake or friends and families of the employees.... Read more
26th Apr 2018 (6 years ago)

S Pap

5/5 Stars
We had an excellent costumer service by Alex Crown. As me and my flatmates needed to settle to our new flat as soon as possible, we were lucky enough to come across one of the best estate agents we have met so far in London. Mr Ziaur has been absolutely fantastic. He arranged our viewing as soon as possible and helped us until the very end in closing the arrangement. His great communication skills and patience lead us finding our new home and we owe it to him. We hope his work is recognised. Thanks again to the rest of the team for their support in finalising the stay. Great service. Stacey... Read more
Tenant
9th Apr 2018 (6 years ago)

J Erceg

5/5 Stars
We recently rented a flat through Alex Crown. Staff were friendly, informative and responded to queries in a timely manner. No issues recommending their services.... Read more
Tenant
4th Apr 2018 (6 years ago)

J Jackson

2/5 Stars
Avoid: Unprofessional and will rip you off with random fees.... Read more
29th Nov 2017 (7 years ago)

A Low

4/5 Stars
If you are looking for a trustable estate agency, Alex Crown is the right option you should consider. I have to commend one of the agent who did extra above his work requirement, which is a value added service provided out of goodwill. Such passionate professional deserve to be praise and thanks for the lovely home that Alex Crown have secured for me.... Read more
Buyer
21st Oct 2017 (7 years ago)

G Mazovetskiy

1/5 Stars
Unprofessional, slow, have non-standard contracts that look like they've been written by amateurs, and charge fees 2-3x what the other agencies charge.... Read more
12th Oct 2017 (7 years ago)

L M

5/5 Stars
I had a great experience with Alex Crown. We had only a few days to find a property to rent. Yovin and Ziaur worked over their shift hours and went that extra mile to get us into our new apartment in a matter of days. Their level of professionalism and responsiveness blew me away and they've continued to support us through this post-move stage. Some highlights: - extremely friendly staff, both before and after the contract closure - very quick correspondence (answer to e-mails within minutes) and work efficiently - great flexibility to help the tenant... Read more
Tenant
11th Oct 2017 (7 years ago)

A Hackett

5/5 Stars
I've been working with this agency for a number of years as a landlord and have been very happy with their service in finding reliable tenants and keeping an active channel of communication open between landlord and tenant in the event that problems arise. For example, in cases where maintenance has been required either at Alex Crown's request or the tenant's I've been informed promptly and been able to work with them to get any issues ironed out quickly. They have a 'get it done' attitude which has meant I can entrust them to sort out any niggles with the property efficiently, to look after the tenant's interests as well as my own. I've been impressed at the service provided to date and would recommend them.... Read more
Landlord
25th Sep 2017 (7 years ago)

L Orhiunu

5/5 Stars
I have been a landlord of Alex Crown for many years> Its been a real pleasure working with such passionate young entrepreneurs. Very good at getting me tenants and managing a number of my properties. I use them due to their professionalism and they have a strong team behind them being so organised. I trust them inn making good judgements of character of new tenants to be . Would love to continue to see them grow as a business . Everyone needs a good agent like them.... Read more
Landlord
19th Sep 2017 (7 years ago)

N Kathawala

5/5 Stars
Alex Crown lettings agency found a very nice flat for me to rent in 2015- 2016. Now in 2017 Alex Crown and Agent Mr Rahman have found me another accommodation to rent . Alex Crown have been helpful twice in finding a nice flat to rent. Thank you.... Read more
Tenant
15th Sep 2017 (7 years ago)

F Britoli

5/5 Stars
Staff went above & beyond to find me a rental property (even late weeknight viewings), nothing was too much trouble. Excellent communication & whenever i was unsure about anything they were on hand with the answers even after my tenancy started. Will definitely use again!... Read more
Tenant
7th Sep 2017 (7 years ago)

J Millard

1/5 Stars
If you're looking to rent with Alex Crown Lettings & Estate Agents, be very wary. In my brief experience with the agency, they appear to be at best ignorant of the most recent housing regulations, and at worst knowingly attempting to flout them. Following a viewing of a property with myself and four others, we were told the property was safe and suitable for legally housing 5 tenants, after which we agreed to pay a reservation fee of ~£1500. However, after having paid the reservation fee, we were then told that only four contracted tenants were required, the implication being that the fifth tenant would have to sublet from the four contracted tenants. After querying this with the letting agent over the phone, we were reassured repeatedly that the practice was standard and of no concern. Still uneasy, we made a call informing the agency that we were unhappy to proceed without a contract concerning all 5 tenants, at which point they said they would consult the landlord and get back to us. After receiving no return call, and finding the letting agent's arrangement very odd, I consulted the Environmental Health Department of Barnet Council, who informed me that the property was in fact not properly licensed for HMO (House of Multiple Occupancy) tenancies of 5 or above unrelated individuals. Barnet Council found that the case was of sufficient concern to officially contact the agency. Only after having a letter sent by the council did the agency respond, and confirm to us that the property was not compliant with housing regulations for HMO tenancies. Thankfully this invalidated the terms of our letting agreement, meaning we were able to receive a full return of our reservation fee. Without having involved the local council, it seems highly unlikely to me that they would have cooperated. Again, be very wary.... Read more
Tenant
7th Sep 2017 (7 years ago)

F Saraj

5/5 Stars
The team of Alex Crown is extremely helpful during the whole process. They answered promptly any question I had and made sure everything went well. I would highly recommend. They are truly a great estate agent with friendly staffs and outstanding management.... Read more
11th May 2017 (7 years ago)

R Young

5/5 Stars
Professional experience throughout great customer focus with a personal touch from both Juelz and Ziaur well recommended thankyou for looking after us.... Read more
31st Mar 2017 (7 years ago)

F Raquel

5/5 Stars
From start to finish, professional, efficient, honest and straight talking. We would recommend Alex Crown to any person looking for a reliable estate agents. We'd like to give a special thanks to Mr. Juelz Miah and Mr. Hafizur Rahman, they made sure my husband and I would find the right property, always with a smile on their faces, which made us feel very comfortable. We wish all the best to Alex Crown team! And thank you again for everything! Best wishes! Fernanda & Renato... Read more
9th Mar 2017 (7 years ago)

G Renzo

1/5 Stars
Avoid this agency ! They are not professional and they have been lying about the contract in many thing ! They told us a price we Sign the contract then they change the price ! They have been literally lying about many things! They wouldn't let us see the property, they wouldn't send pictures ! They told us that we would have the washing machine, and once we move in we had to wait 3 weeks before we received the washIng machine ! Zour was our agent and he was very bad, unprofessional and with really bad manners ! First he said to us that we could park at the property than when we ask about the permit he said that we don't need it bacouse if we get the penalty we don't have to pay for it ! Also he suggest to don't do the Internet line because we should use the one of the neighbours! Avoid them ! You will loose money... Read more
Tenant
26th Feb 2017 (7 years ago)

D Gilbert

1/5 Stars
Firstly, agreed with Juelz to move into the property on the first of the month, however I couldn't reach him for days. I finally got hold of on the 2nd and he asked me 'what date were you planning to move in'!?! Secondly, according to the contract the first month's rent would be slightly less than the other 11 because of the date they want the payment, so we singed it and payed the rent. He then got in touch saying he miscalculated it and we need to pay an additional £300. I asked if he wants to void the contract, and he said no just the amount. We said we're only paying what we signed in the contract. He then started threatening us with debt collectors etc. This agency and especially Juelz are so unprofessional and I would advise to avoid!!!... Read more
Tenant
10th Jan 2017 (8 years ago)

M Sciacca

1/5 Stars
Unprofessional. To sum up: we agreed a rental, we paid the deposit + all documents and went to the office to sign the contract. Then they said the rental was raised from our previous written agreement (I have all the emails). Never trust them even if you have a written agreement through email. Ah, funny fact is that I was paying from another currency and the interests were charged on me twice because the cheap agency refunded a total of what they received, so I had to pay the change also for their refund after their mistake. Miserable.... Read more
Tenant
14th Oct 2016 (8 years ago)

J Lewin

5/5 Stars
I have been very impressed by the professional manner in which Alex Crown have sourced tenants and managed my London properties. Alex Crown has been my letting agent of choice for more than 5 years and they have been both flexible and diligent in finding quality tenants, ensuring that the properties are well maintained and void periods minimised. Their fee structure is very competitive and provides good value for money. I would definitely recommend them to any landlord looking for a great service; from an agent that they can trust.... Read more
Landlord
18th Dec 2015 (9 years ago)

M Sawyer

5/5 Stars
Rahman from Alex Crown lettings was extremely helpful. I had previous poor experiences with other lettings agents as a landlord so was wary. However, Rahman took the time to understand the situation and was both flexible and very efficient in helping get my property let. The day after first contacting Alex Crown, we had several viewings lined up and the first prospective tenants took the property immediately. They were moved in within the week. The crucial pre-qualifying of the tenants meant that we could move very quickly. I was thoroughly impressed with Alex Crown and I will definitely use them exclusively in future to let my property. Fantastic, professional service.... Read more
Landlord
26th Nov 2015 (9 years ago)

N Brown

5/5 Stars
I have worked with Alex Crown for 4 years now, as a landlord you ideally want to find tenants who are respectful of your property and neighbors. Alex Crown have the highest regard for finding this type of tenant, they are professional and always go the extra mile for both sides, tenants and landlord. I will continue to work with them in the future and have no problem in recommending them as a letting and sales estate agent.... Read more
Landlord
25th Nov 2015 (9 years ago)

V Camberis

5/5 Stars
Alex Crown offer an excellent and professional service. They helped me rent my property 3 years ago and I have constant communication with them at all times. They do there best to find the perfect tenants for my property keeping me and the tenants updated at all times. I am extremely happy with all aspects of the service they offer and will recommend them to anyone who has a property to rent or sell. I would like to say a big thank you to everyone at Alex Crown.... Read more
Landlord
23rd Nov 2015 (9 years ago)

L Suit

5/5 Stars
Extremely happy! Alex Crown took me and my husband through everything and made it easy. They kept the lines of communications open. It's been so good to have a team who are willing to take you through every stage step by step. We weren't familiar with a lot of the intricacies involved but the team at Alex Crown made things very easy because they really held our hands through it.... Read more
23rd Nov 2015 (9 years ago)

E tamani

5/5 Stars
Alex Crown estate agents are very professional and helpful. They helped myself and my partner rent out our house. The communication between us, the tenant and them was dealt with in an efficient and professional way. The fact that they listen and understand what you want, and what you are looking for, means they do their upmost to accommodate both the landlord and tenant. Thank you for your help guys! I will be recommending to my friends and family!... Read more
Landlord
23rd Nov 2015 (9 years ago)

M Maciver

5/5 Stars
The Alex Crown team was amazing and the follow up has continued to be excellent! Very polite, very professional and they went above and beyond to find me the right tenants for my flat. I have recommended them to friends who have had the same brilliant experience.... Mark M... Read more
Landlord
23rd Nov 2015 (9 years ago)

B McIntosh

5/5 Stars
We sold our house in Finsbury Park N4 through Alex Crown Estate Agents this summer and right from the off - from the valuation, viewings, marketing and communication, they've always been brilliant. A pleasure to work with the Sales team. We are currently in the process of purchasing two properties through them and would highly recommend them!... Read more
Seller
23rd Nov 2015 (9 years ago)

C bert

1/5 Stars
Extremely unprofessional agency! To begin, we had one viewing with them and the time arranged was 17:45 and at 17:45 we called the agent and asked where he was about and he told us he was gonna be late (thanks for letting us know in advance!) and he then asked us what time the viewing was arranged for!!!! Sriously??!! We finally met and during the conversation, we mentioned a couple times that it's gonna be the 2 of us but he kept forgetting like we never discussed or mentioned it! So after the viewing, we told him we are interested and gonna take the property. So after we paid the holding deposit, he came back to us saying the landlord wouldn't want a one week gap between moving in date and the current tenant moving out date. (Bear in mind we told him as well on couple occasions that the moving in date) thinking he would of already mentioned it to the landlord at the beginning and if that was not possible, we wouldn't have gone for the viewing! Have had come across different agencies before and I have to say this one is by far the worst! Avoid at all cost!... Read more
Tenant
31st Oct 2015 (9 years ago)
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