I would always use Knight Frank for my property needs, Rebecca Jane Higgins in the this office she is very professional, responsive and super friendly. She helped me sell my flat in SW18 which went for asking price from the first set of viewings.
Knight Frank’s communication was poor and often they wouldn’t update us even post a viewing. In 4 months, they had just 21 viewings which resulted in 1 offer well below asking price - we have had better results with Marsh & Parsons in just 3 weeks!
Had a very good experience with Samuel Gyasi. I was looking for a small investment property in the area but was only in town for a few days. Samuel was able to arrange a number of viewings at short notice and really helped me to then narrow down on my preferred area and type of property. Highly Recommended !
Foxtons are very good for everything UP TO WHEN THEY'VE MADE THEIR SALE/RENT CONTRACT.
Their follow-up afterwards is worse than anything I have ever seen before in my life.
Their tenancy department is NOT open on weekends, which isn't convenient AT ALL. Even when you're trying to reach a person they always tell you that "That person cannot take your call at the moment".
If you have an urgent request, they'll come back to you with their standard "we have a 48 hours email return policy".
I wouldn't recommend Foxtons to anyone. I would actually advise people to AVOID FOXTONS.
I wish I could put 0 stars rather than 1...
My wife and I moved to the area just over a month ago now and we absolutely love it! We dealt with Jake and Kira at KFH who I can say went over and beyond to help us in our search for the perfect house. Over a month gone in our new home and I can honestly say we are the happiest we have ever been! Thanks again guys!
As a landlord, I thought KFH's letting service was very good, supportive and always gave me confidence I was in good hands. Carl was very professional, his judgement was sound and he kept me informed. I particularly appreciated his efforts to fight me corner and do the best he could. He was ably supported by Zoe who was very helpful and responsive.
A fantastic experience with a brilliant agent. Damian, Sophie, Olivia and Ailie were so helpful and efficient, finding me excellent tenants at the price I wanted and to my timescales. No complaints whatsoever!
Travelled 30 minutes across London with my wife and 2-week old child for an ‘open house’ in Abbeville village this morning, yet no agent showed up. Called the office to be told ‘he should be there’ (what kind of resolution is this - he wasn’t there or I wouldn’t be calling you would I..!?). Complete time wasters, especially for the price bracket. Have asked to be removed from all future correspondence.
Gordon & Co helped my friend and I not only find a property, but also guided us smoothly through the whole negotiation and moving process. We were initially shown a different property which unfortunately didn't fit our brief, however, our negotiator Will Tenquist showed us a nearby property in Yukon Road which was the perfect match. Will was always happy to help, easily available to contact at any time, and kept us updated with progress throughout. I would definitely recommend Gordon & Co and Will, thank you for your help!
Disinterested in basic customer service or good manners. Spin phoney sales talk to get your money but underneath the claptrap clearly don't know what they are talking about. I tried another agent immediately opposite, Winchester White, and found considerate and professional staff willing to help me. Made a bloody good cup of tea as well.
Looking for a house is never the easiest when you want to tick so many boxes. Edward Park made the experience so easy. He always got back to me and followed up any calls or emails keeping me in the loop. I would highly recommend him to anyone looking to buy.
KFH are a horrible pathetic corporate bag of nails. They are liars. In any other market conditions they'd wrap up in a month and the staff would be back to hairdresser school. I look forward to the day they are done.