C Hong
I've been living at the property that I found through Orlando Reid for over 2 years so far and I'm totally satisfied with their services. They have done a great job as a bridge between the landlord and myself, and they come back to me immediately with the solution every time I have enquiries. I want to say thank you especially to Armond, Rahma and Sam for their kind and fast services.... Read more
Tenant
10th Oct 2024 (18 weeks ago)
R McDermott
Having owned properties across the country I have first-hand experience of using many different agents in different locations to let and manage my apartments on my behalf. I can say without hesitation that Orlando Reid provide the best lettings service I have experienced to date.
No detail is too small for them and they are focused on ensuring both the landlord and the tenant have a first-class experience. Their understanding of the market and access to quality tenants is second to none. I cant speak more highly of their Clapham branch and the individuals within the team.
They will always be my first choice for letting and managing my properties in London.
Rob... Read more
Landlord
5th Oct 2024 (19 weeks ago)
A M
Armond has gone above and beyond in assisting me during my rental period with Orlando Reid. All of my requirements, communications and requests were met promptly, and were fulfilled to a very high standard. Armond is attentive, trustworthy and most importantly, an honest man who keeps to his word. I would certainly recommend him to others, as him and his team have been very accommodating and timely with their provision of services.... Read more
Tenant
1st Oct 2024 (19 weeks ago)
D Dent
Mason was phenomenal. For being so young he handled himself with grace, was highly informative and professional. He managed to help me get the property i was looking for. Would recommend to anyone who's on the property hunt at the moment. Excellent service.... Read more
Buyer
17th Sep 2024 (21 weeks ago)
I watts
Tom has been exceptional, without his hardwork, dedication and professionalism there is no way I would have moved into my new flat on Friday. He was on the ball throughout the whole process, providing updates and chasing where needed.
It wasn't an easy process and despite my almost daily chasing he was always avaliable and responded promptly.
I would not hesitate to recommend both Orland Reid and in particular Tom.... Read more
Buyer
16th Sep 2024 (22 weeks ago)
K Mckinnon
Very good experience selling a property with Tom at Orlando Reid. From providing a realistic asking price, finding a buyer quickly and involvement across the sale process right up to completion. We live overseas and were selling a share of freehold property which added some complexity to the sale. Would highly recommend Tom Butler.... Read more
Seller
14th Sep 2024 (22 weeks ago)
D 123

Just a reminder to everyone about how Orland Reid tried their hardest to screw me a while back (unsuccessfully). They subsequently also tried to report my negative review to Google to have it deleted (also unsuccessfully). I still feel so angry about this and feel it's important to warn others about the conduct of this agency, even after some time has passed - here's my original review:
AWFUL, AWFUL, AWFUL!!! These guys tried unsuccessfully to retain my deposit, blame damage on me that was not included on any inventory report and charge me for "work" needed to rectify this fictitious damage using their own workmen, whose quotes for work were laughably extortionate (so no tender process/transparency and taking a cut, no doubt). I had to go through 3 months of tenancy deposit scheme adjudication to get my money back. Their staff and, importantly their owner/partner, deliberately misled me repeatedly and withheld information throughout the whole process, making it as difficult and long winded as possible. The intention must have been that I'd just get too frustrated and give up? They were also paid by the landlord to act on their behalf but at the same time claim to be totally impartial (which is impossible).They are solely motivated by money - this scamming must be part of their business plan and I cannot imagine I am the only one who has had to go through this unnecessary, time consuming and upsetting process. If I could give them zero stars I would. if I could take them to court to reclaim money for the amount of my time they wasted, I would. It makes me so angry that "Estate Agents" like this can still exist. There are so many better, more trustworthy and honest agencies out there, there really is no need to put yourself through the nightmare of dealing with Orlando Reid. AVOID AT ALL COSTS! You have been warned!... Read more
Tenant
8th Aug 2024 (6 mo. ago)
A Cortes
Terrible experience renting with Orlando Reid. We rented a new build in Battersea that in our first year was managed by Orlando Reid, which worked well and all maintenance got resolved quickly. In the second year of our tenancy, maintenance was passed onto the landlord and since, nothing has gotten fixed or sorted, and we are paying a high rent for a flat with amenities that do not work. While Orlando Reid says they are in touch with the landlord and email daily to say that they are working on the issues, nothing happens for months. Incredibly frustrating that OR does not have more oversight and control over the properties they rent out, especially given that we were never told about the change in maintenance.... Read more
Tenant
1st Aug 2024 (6 mo. ago)
C Akroyd
Mason was fantastic, do recommend... Read more
17th Jul 2024 (6 mo. ago)
S Nolan
Mason has been fantastic in our search for a property in Balham. We have successfully secured a great place and I appreciate all of his clarity and speedy responses! He felt genuine and honest when discussing putting an offer forward which was refreshing in comparison to other Estate Agents I have dealt with! - Sarah Nolan... Read more
Buyer
11th Jul 2024 (7 mo. ago)
S GUO
Redi is particularly helpful. He has a lot of patience.
Overall, it was a pleasant experience.... Read more
11th Jun 2024 (8 mo. ago)
M Dobby
Tom Butler helped us find a flat for our daughter (first time buyer) and then helped with the whole process. Frankly, without Tom I think we would have given up! The legal process was complicated, and we did not understand London flats at all. With Tom as our guide, we got exactly what we wanted. Very pleased daughter and parents!... Read more
Buyer
6th Jun 2024 (8 mo. ago)
K Ng
Had amazing experience with Radi before, he is such a patient and professional guy, highly recommend!... Read more
S García
Ravi was incredibly helpful from the start, always willing to help and he made my moving in process so much easier.... Read more
Tenant
3rd Jun 2024 (8 mo. ago)
K Bedi
Great to deal with and very responsive! Thanks Radi for all your help... Read more
B Plummer
Orlando Reid have been responsible for letting my flat in Clapham for several years. They have been excellent. They are professional, helpful and efficient. They have also looked after my tenants very well.
More recently, they have acted as the sole agent for selling the flat. They have, again, proven to be perfect. In particular I have valued the advice of Tom Butler and Armond Ghahramani who are handling the sale. They have been outstanding. It has been a pleasure working with them. Tom, In particular has taken a proactive approach to the sale, kept me well in the picture, dealt with both my and the buyer's solicitors and steered us through several complicated stages with great efficiency and helpfulness.
I thoroughly recommend them to anyone considering either letting or selling a property in the Clapham area.... Read more
Seller
26th Mar 2024 (10 mo. ago)
Great communication from the start. Very professional.... Read more
Seller
18th Mar 2024 (10 mo. ago)
G Kassabian
Armond has been my state agent for several years now. I have always found him to be professional, courteous, informative and generous with his time. In my opinion, he’s an indispensable asset to Orlando Reid, and I’m grateful for all the support and service he provides.... Read more
17th Mar 2024 (10 mo. ago)
C P
Armond at Orlando Reid has been fantastic to deal with, when letting my property. He is friendly, very reliable and gives timely, honest and accurate feedback. I would strongly recommend Orlando Reid, and in particular Armond, when looking for an Estate Agent to let or manage your properties.... Read more
Landlord
17th Mar 2024 (10 mo. ago)
D Cook
We have been working with Orlando Reid and Armond for several years now. They are efficient kind and ethical, and we keep on getting them to find new high quality tenants.
Highly recommended... Read more
Landlord
12th Mar 2024 (11 mo. ago)
Naz
I’ve had a property portfolio for 18 years and so I’ve met lots of estate agents. I can say with complete confidence that Armond at Orlando Reid is the best one I've worked with. He is very knowledgeable and incredibly diligent and extremely hard working.... Read more
Landlord
12th Mar 2024 (11 mo. ago)
A Bharwani
Armond is a truly remarkable agent both in sales and lettings – he’s helped me in both areas. When I wanted to sell a property I went with the biggest company on the high street, they promised me the earth and delivered exactly 1 viewing in 6 weeks. So then I switched to Armond. Given the other agent already had the property on the market for weeks, Armond had a massive hill to climb - but nevertheless he got 6 viewings within the first week. I’m not sure how he did it but I think it has something to do with the fact that he’s extremely hardworking and diligent and honest and transparent.
When it comes to lettings he is also totally on the ball and really great with the prospective tenants.
Just have a chat with him on the phone and I’m sure your “gut feel” will bear out what I’m saying.
In short I can’t recommend Armond and the team at Orlando Reid enough.... Read more
Seller
12th Mar 2024 (11 mo. ago)
S Blakely
Armond continues to go over and above. He is great at finding and managing the tenant process, and - as importantly - he delivers great service: returns calls and emails quickly, adds value, provides insights, and builds relationships that are based on trust. This moves the needle from transactional to true partnership. Would highly recommend.... Read more
Landlord
12th Mar 2024 (11 mo. ago)
N Ahmed
Albert and Radi have been incredible helpful! Had a wonderful experience from start to finish when they had to conduct a virtual viewing to one of my clients. I am well impressed with their services, and highly recommend their services to any future clients. Thank you Albert... Read more
27th Feb 2024 (11 mo. ago)
S Dhillon
Had a great experience with Radi and Armond. I am a tenant who had been messed around before by a couple of agents. I called about a property and Radi helped. He was very helpful on the viewing and honest about the property. During the process I had dealings with Armond as well and found him to be very professional and helpful... Read more
Tenant
22nd Feb 2024 (11 mo. ago)
J Krawczyk
Very nice and friendly agent Radi kindly showed the property and then patiently answers many questions.
The others are also quick and specific to respond and take care of any problems.
We are very satisfied with the service offered by the Orlando Reid agency.... Read more
16th Feb 2024 (11 mo. ago)
S Ninja
A great service from Sonny in relation to repairs in my home. Great time management and regular check ins with myself to ensure repair schedule was on target. Not afraid to cc people into email to get the job done! Bravo Sonny!... Read more
Tenant
15th Feb 2024 (11 mo. ago)
A Zol
I recently purchased a property through this agency, and I must say, the experience was exceptional. Agent Matt was very helpful and professional throughout the entire process. His expertise and guidance made my property buying journey smooth and stress-free. This was, without a doubt, the best experience I've ever had in real estate.... Read more
Buyer
13th Jan 2024 (1 year ago)
L Cashin
My partner and I thoroughly enjoyed working with Strahinja at Orlando Reid. He was professional, courteous, and extremely responsive. We would happily work him again in the future!... Read more
11th Jan 2024 (1 year ago)
E Barkauskaite

Lack of transparency and a dragged-out, messy process.
They seem to be overly on the landlord’s side and do not care that much for renters.
We viewed a property with Stranhinja and said we’d take it – on the spot. He failed to tell us there was a higher offer already, just that someone had put an offer in without seeing the property, and then implied that we had an upper hand here.
We had all the paperwork sent 1hr later. We were then left hanging, having to chase the agency, and receiving vague emails with little to no information as to what was happening, just that the offer we put in wasn't enough. Two days later, we received an email asking us to put in our FINAL offer, which we did a day ago (agreed to match what we were told was the highest offer), and heard nothing back. So essentially, we were forced into a bidding war followed by radio silence again.
Just feels very off and sleazy.
Please read through the reviews – most of the 5-star ones seem fake to me. Wouldn’t recommend dealing with them, we had a far better experience with Dexters.... Read more
Tenant
8th Jan 2024 (1 year ago)
Didn't sell. De-listed.... Read more
Seller
22nd Dec 2023 (1 year ago)
A Keay
5 star service. From a buyer perspective Orlando Reid were absolutely fantastic. Matt was incredibly helpful and professional from start to finish, he made buying my first property so much easier and the whole process was very smooth and stress free. Thank you Matt!... Read more
Buyer
18th Dec 2023 (1 year ago)
Y Muhammad
We as an accountant dealing with 100's of letting & property management companies had the best experience with Orlando Reid, so professional, can do attitude and helping clients by going out of their way. I would also like to mention My Experience with Alison at Orlando Reid i would say one of their team's key player is always great and she always exceeds the exceptions.... Read more
8th Dec 2023 (1 year ago)
D Shoukry
I had a really smooth experience with Matt Hope from Orlando Reid, Clapham when selling my flat. From our initial meeting, he was very no-nonsense so I never felt like I was being sold to and felt like I was always getting honest advice with regards to the market, the valuation and even when the buyers came back with lots of conditions, he was very good at helping me navigate these and get the sale over the line.... Read more
Seller
6th Dec 2023 (1 year ago)
M Husain
Orlando Reid (and Matt Hope) were excellent in helping me find my flat and throughout the purchase. They have also supported me to rent out the flat and have maintained effective communication and management of the flat since I’ve moved abroad. Would definitely recommend and continue to work with them.... Read more
Landlord
5th Dec 2023 (1 year ago)
N B
My son was out of the country so I worked with Matt at Orlando Reid to help in the purchase of his first flat. Matt was great to work with and helped iron out some of the issues that always arise when buying property. He liaised with the sellers and the various lawyers. I’d happily recommend him and Orlando Reid.... Read more
Buyer
5th Dec 2023 (1 year ago)
E Becerra
Had a wonderful experience with Orlando Reid from start to finish when purchasing our first property. Matt was prompt, communicative and went above and beyond to accommodate extra viewings from pre offer to completion. Would highly recommend Orlando Reid, their professionalism is not often found in the estate agent market and so was very much a pleasure and made our first home purchase as ease free as possible ! Thank you.... Read more
Buyer
5th Dec 2023 (1 year ago)
T Schmidt
Matt, Vanessa and the Clapham team were brilliant in supporting me in the purchase process of a flat in the neighbourhood. Matt was always highly responsive, attentive and with a smile, allowing me to visit the flat multiple times to get quotes for renovations. I highly recommend working with Matt and the agency.... Read more
Buyer
5th Dec 2023 (1 year ago)
JDTV
I had been trying to sell my flat via an online agent for about 14 weeks but after 7-8 viewings and no offers I decided to change track and go with Orlando Reid. Matt conducted viewings over 2 Saturdays and after the 2nd one I had 2 offers at asking price. Very impressive! Matt was also friendly and conscientious.... Read more
Seller
4th Dec 2023 (1 year ago)
Rosie
Bought my flat through these guys earlier this year and can’t recommend them highly enough. My solicitor was an absolute joke but somehow Matt and Jack managed to keep the sale on track.
Like everyone else, I’m typically sceptical of estate agents but Matt and Jack seemed like real people who genuinely wanted to get the sale done in the fairest way possible. Couldn’t have asked for more.... Read more
Buyer
2nd Dec 2023 (1 year ago)
T Twele
I recently bought a flat through Orlando Reid. Matt has been super helpful. He really went above and beyond to make sure I was able to visit the flat multiple times to get quotes for renovations. He was always quick to respond, and a huge help in making this purchase happen. Even after everything was finalised he still checked in to see if I was happy or needed anything. I'm really glad they were the agents to handle this.... Read more
Buyer
30th Nov 2023 (1 year ago)
S McClure
Had a great experience at this estate agents. Such personalised service I felt like they were my family at the end. Nothing was too much trouble. Special shout out to Matt Hope who was brilliant, had my back the whole time !... Read more
30th Nov 2023 (1 year ago)
B Good
We recently sold our hope through Orlando Reid in Clapham with Matt Hope’s help and I have to say that although I was dreading the experience, Matt couldn’t have made it more pleasant or better in every way. Matt and the team, particularly Vanessa, we’re SO good at their jobs, they were informed, gave us loads of information prior to listing the property, gave us supported, realistic opinions on market conditions and pricing options, kept us updated throughout the process, further recommended other really good professionals, checked in regularly and they were so nice as well! It was just brilliant, I couldn’t recommend them highly enough and in fact have recommended them to a couple of friends who are considering listing their properties. We wouldn’t hesitate to do it all over again with them, thank you so, so much for making it a stress less and even pleasant process!... Read more
Seller
30th Nov 2023 (1 year ago)
V
I would like to recommend the rental agent Strahinja Dojcinovic. He helped us select real estate, accompanied by us at the highest level from showing to concluding a contract.... Read more
29th Nov 2023 (1 year ago)
U er
I would like to leave a review about the letting agent Strahinja Dojcinovic. It was a pleasure to deal with a true professional. Thanks to this professional, we rented the home of our dreams. Thank you, we are very pleased and will recommend you to all our friends and acquaintances.... Read more
Tenant
29th Nov 2023 (1 year ago)
M holgado
Matt and the team at Orlando Reid Clapham were fantastic helping us sell our home, and so was Vanessa in handling all aspects of our sale after we accepted an offer. Absolutely the best agent we've ever engaged - his advice on pricing and sales strategy was spot on. Highly recommend getting in touch with him.... Read more
Seller
29th Nov 2023 (1 year ago)
D John
I cannot rate Matt Hope at Orlando Reid more highly . Having been in the property business for more than 30 years Ive met a lot of estate agents. Matt really does his research, is honest and communicative. He works really hard so has a lot of experience at valuing property in the areas covered by each office.... Read more
28th Nov 2023 (1 year ago)
C Birkett
Matt helped me to sell 2 properties in SW11. I found him to be the only genuine agent I have ever dealt with, giving me honest feedback and up to date accurate knowledge of the market. He made the whole process from start to finish much easier; he was always contactable, went to every effort to move the sale along quickly for all parties, and always gave me his very honest opinion (even if he knew I wouldn’t like the answer) which allowed me to make an accurate judgement at every step. I would highly recommend.... Read more
Seller
28th Nov 2023 (1 year ago)
M Cave
I always get a fantastic service from Albert and his team. He goes over and above to make sure my experience with Orlando Reid is exceptional... Read more
28th Nov 2023 (1 year ago)
D T
Had a really disappointing interaction with Matt from this company when looking at a flat to buy in Clapham North.
He was late for our viewing and then blamed us for not trying to knock and enter the property. Following this then proceeded to argue that it was our fault for not being loud enough outside to alert him. Even though we did try calling their office multiple times and got the answer phone.
Not a good experience.... Read more
28th Nov 2023 (1 year ago)
M Rahmani
I don’t know if this agency is even real. I’ve been trying to get in touch about a property for weeks but no one responds to my Rightmove enquiry, emails / enquiries directly from their own website, answers the phone nor returns the voicemails I leave.
Edit - after this review they finally got me in to view the property. Matt was really helpful and can say he is much better than many other agents I’ve dealt with. Changed the review from 1 star to 3 as they redeemed themselves however I still spent three weeks chasing and time is valuable in the property market.... Read more
25th Nov 2023 (1 year ago)
N Despencer
5 stars all the way .Had been with 2 agencies previously and got no where near to selling
Tom Butler took on the property and had a buyer within 2 weeks
great communication throughout
N.... Read more
Seller
30th Oct 2023 (1 year ago)
E Livingstone
Really easy process from viewing to completion. Tom Butler was the agent in charge of my sale and he was always on hand to answer any questions I had. Quick email response time. Would definitely recommend Orlando Reid. Great service.... Read more
Seller
27th Oct 2023 (1 year ago)
R Vilcinskas
Not too long ago I secured an apartment with the help of Radi Beshvel who kept professional and responded to any enquiries I had. Thank you.... Read more
Tenant
26th Oct 2023 (1 year ago)
R Simpson
Great experience with Tom buying my new flat. Made the progression process simple so I could move in when it suited all parties.... Read more
Buyer
26th Oct 2023 (1 year ago)
F Lamb
We had a great experience with Tom at Orlando Reid. He sold our property and was really communicative throughout the whole process. We really appreciated the work he did to keep the pace up while there was back and forth between the solicitors. Highly recommend... Read more
Seller
26th Oct 2023 (1 year ago)
E masvodza
The service we got was very good, with constant feedback from one of the agents Layla... Read more
25th Oct 2023 (1 year ago)
A Wheeler
Radi was fantastic throughout our whole renting process, from viewing to singing he was great at communicating each step and sending us updates. So far we are very happy with the service and all requests are dealt with super quickly!... Read more
Tenant
25th Oct 2023 (1 year ago)
M Shaw
Would definitely recommend this agency and in particular Radi. He has been great at keeping me informed through the sign up process as a new tenant and has promptly answered any questions or queries I’ve had. Thanks Radi!... Read more
Tenant
25th Oct 2023 (1 year ago)
I UK
Very happy with Orlando Reid. Albert, and Armond helped find me a lovely flat - and the move in process was so easy thanks to the superb move in team, and Federica. Would definitely recommend.... Read more
Tenant
25th Oct 2023 (1 year ago)
A Farah
My experience with Orlando Reid has been great! Radi was brilliant throughout the process & very helpful with all of my questions and concerns! Our new place is great and the move in process was very simple and efficient thanks to Orlando Reid and Radi!... Read more
Tenant
25th Oct 2023 (1 year ago)
H B
Radi was great... Read more
25th Oct 2023 (1 year ago)
H Barrow
Albert has been great... Read more
25th Oct 2023 (1 year ago)
R Shah
Had a nice overall experience working with them, especially with Radi who was kind enough to do a video call since I couldn't do an in-person viewing as I was travelling. Looking forward to a long-term professional relationship with the team.... Read more
25th Oct 2023 (1 year ago)
T Payne

I inquired for a property listed by this company and I felt that I was dealt with terribly. Over the phone, I was offered barely any support or information in regards to the property I was looking for other than just a straight question asking for my number then ending a call with a “bye”. With a lack of communication through emails as well, after simply asking if my number was received correctly, I receive a message from their assistant manager, by the name of Radi that “this landlord prefers offers from people who viewed in person and since I have about seven people viewing it in person, I don't think that it would be worth sending it anyway.”
I understand if there are other people inquiring and the landlord prefers in person offers however telling me (a potential customer) that it’s not worth their time to send me a simple video for a property THEY’RE trying to let, is incredibly unprofessional. I hope this information gives insight on others looking in property through this company.... Read more
25th Sep 2023 (1 year ago)
S Hsu
Their office is actually further down the road passing the fire station towards the Pig’s Head.... Read more
3rd Sep 2023 (1 year ago)
R chen
Special thanks to Layla!!!! Very responsible and helpful and help a lot !!! Everyone plz find Layla to do any letting or sales plz !!!she’s 100/100????????????????????????great recommend and best agent ever met !!!!... Read more
31st Aug 2023 (1 year ago)
P Richardson
We, as landlords, have had nothing but the very best help and advice over the last nine months from Orlando Reid since we engaged them during the difficult period in our last tenancy and consequently turning our property around and re-leasing it once we had regained pocession. Armond Ghahramani's calm and considered advice helped to steady our nerves enormously and we are so grateful to him and his team. They have a personal approach which we find to be very comforting and are always available should there be any queries. We are looking forward to many years of having Orlando Reid as our letting and management agent.... Read more
Landlord
25th Aug 2023 (1 year ago)
Very happy with the service from Orlando Reid. Their expertise and responsiveness made the process as smooth and stress-free as possible.... Read more
Seller
18th Aug 2023 (1 year ago)
A zelenov
I know Armond from Orlando Reid for more than 4 years.
I very much appreciate the service Armond, Jack and their team offer. Armond is always available for any queries or clarifications and goes beyond the expected scope of services to make you feel as a valued customer!... Read more
16th Aug 2023 (1 year ago)
W Boettcher
After years of property self management I decided to hand over to Orlando Reid. Armond Ghahramani is my chief point of contact and has overseen the management intelligently and with good humour. His able support staff also went above and beyond in dealing patiently with nonsense arising from dysfunctional clerical errors at one of the main utility companies. As a property professional myself, I am also impressed with his market knowledge and ability to anticipate and advise about new trends. Pretty much a flawless service since I first stumbled across him at his Clapham office.... Read more
Landlord
16th Aug 2023 (1 year ago)
R Taylor
Quite literally the best agents I've ever had the fortune to deal with. Jack Bal and Armond all stars. Armond has that great talent of being personable relaxed yet professional and task focussed. I have dealt with O.R and Armond both as professional and personal cient and they and he continue to excel.... Read more
16th Aug 2023 (1 year ago)
C McC
Orlando Reid managed a portfolio of over 100 rental properties on our behalf. Always came to us with solutions rather than problems. Armond Ghahramani of particular note as helpful, professional and amenable.... Read more
Landlord
16th Aug 2023 (1 year ago)
H Bailey
I couldn’t recommend this agency highly enough. I’m newly renting in London and found the prospect very daunting. From start to finish Albert was extremely helpful, professional and reassuring. He communicated with me whilst I was overseas and promptly provided videos/was always available to phone regarding any properties. Thank you so much for your honesty and reliability throughout my first London letting process.... Read more
Tenant
1st Aug 2023 (1 year ago)
Experienced staff... Read more
Seller
10th Jul 2023 (1 year ago)
I davies
PROSPECTIVE TENANTS - AVOID. Agent didn't take an inventory or arrange for a clean of the property on arrival, yet when the tenancy ended after 6 months, tried to charge us £500 for a "deep clean" of a house that was filthy when we arrived, £200 for damage to a sofa (which is over 10 years old, damage was there when we arrived) and £415 for a coffee table that wasn't in the property and they had no record of. Impersonal and unpleasant to deal with. Avoid like the plague.... Read more
Tenant
21st Jun 2023 (1 year ago)
A AlFalasi
The best rental agency!... Read more
19th Jun 2023 (1 year ago)
A alcaide
We are so excited to move to our new home!
The deal was amazing, the house is really what we wanted, and all thanks to Layla.
She was very caring and supporting, answering all the texts instantly and trying to help us as much as she could. We are very grateful for that.... Read more
Buyer
8th Feb 2023 (2 years ago)
C Darcy
I’ve had an issue with mould and damp and Sam el Jani was so helpful and sorted out dehumidifiers straight away!! Wonderful experience with Orlando Reid.... Read more
Tenant
1st Feb 2023 (2 years ago)
V menon
Sam from Orlando Reid has been very helpful. She has been very responsive in dealing with issues concerning the property.... Read more
1st Feb 2023 (2 years ago)
E Gibson
Sam has been punctual in response to all requests. Would thoroughly recommend her service & Orlando Reid.... Read more
27th Jan 2023 (2 years ago)
J Hunt
We were recently shown around a property by Orlando Reid and the process was smooth and stress free - a rarity in London!
Layla Moghaddam was helpful and professional during the viewing and provided a lot of assistance in the offer stage to ensure we got the property - can't recommend them enough if you're after a high quality property with a very quick turn around.... Read more
25th Jan 2023 (2 years ago)
J Holford
We've been renting with Orlando Reid for the past 2.5 years and have always had a really positive experience from everyone we've dealt with. In particular, Sam El Jani (Property Manager) has always been extremely swift to reply and deal with our queries and has always been happy to jump on the phone and have a chat with us, if needed. Would highly recommend her and the wider Orlando Reid team!... Read more
Tenant
20th Jan 2023 (2 years ago)
E Read
Sam our property manager is always very fast at replying and gets any problems solved immediately. It is very easy to communicate with her and I am glad to have her as our property manager... Read more
17th Nov 2022 (2 years ago)
L Javens
I've been looked after by Orlando Reid for years and they have always done an exemplary job of looking after us! Thank you! Recently we have had a number of further issues and with Tamsin's and Sam El Jani's help, we can't go wrong! Very on it!... Read more
16th Nov 2022 (2 years ago)
D Narayn-Lee
My experience with Orlando Reid so far has generally been very good. Staff have been responsive and helpful. In particular, Federica was great with the move-in process, and Sam has been excellent in helping resolve problems in the flat.... Read more
Tenant
9th Nov 2022 (2 years ago)
J Darvill
Within 2 weekends of my flat going on the market to be sold I had 2 offers at asking price. And the agents were also very supportive in liaising between all parties throughout the process, and were very helpful especially in the weeks leading up to exchange, and played a big role in getting everything over the line.... Read more
Seller
6th Nov 2022 (2 years ago)
C Thorogood
I had the pleasure with working with Tom at Orlando Reid - he was very helpful throughout the whole purchase process which was much appreciated as a first time buyer. Thank you Tom!... Read more
Buyer
25th Oct 2022 (2 years ago)
R Chowdhury
A review on my experience with Armando-
Honestly, what an amazing leader. I was going through a difficult time with a property and his expertise, communication skills and determination to do the right things was integral in sorting the situation out. The guy to go to if you need any help!... Read more
19th Oct 2022 (2 years ago)
M Feely
We had a great experience buying with Orlando Reid. Our estate agent Tom was incredibly helpful and really helped the sale go through. Even when the purchase got complicated, he kept us fully informed and helped guide us through the process as first time buyers. Can’t recommend Orlando Reid enough!... Read more
Buyer
16th Oct 2022 (2 years ago)
F krachai
I have had the pleasure of working with Tom for a number of years both managing my flat and then through a very complicated sale. It’s been a stressful period but it was made easier by Tom’s on hand approach, personable communicate style and professionalism! Thank you Tom!... Read more
Seller
10th Oct 2022 (2 years ago)
L Hutton
Layla was absolutely amazing! In a time of difficulty finding a place in London, Layla was super helpful and found us the perfect place.... Read more
6th Oct 2022 (2 years ago)
K Leighton
I had a great experience with Orlando Reid. Layla and Radi were more than happy to help, really punctual and speedy. Everything has been organised in a matter of days, which I really appreciate as we are all busy people. The viewing was great too, with Layla being super professional and friendly. Definitely recommend :)... Read more
5th Oct 2022 (2 years ago)
D Zhang
Layla Moghaddam from Orlando Reid did a superb job helping me rent a perfect property. Had a great experience with Layla. Really recommend!... Read more
Tenant
29th Sep 2022 (2 years ago)
R MacGregor
Had a great experience with Layla! I didn't opt to rent the property in the end as something else came up but she was fab and kept me in the loop the whole time. Really recommend!... Read more
26th Sep 2022 (2 years ago)
T Warrener
Orlando Reid has definitely been the best estate agent I have had the pleasure to rent my home of the last few years from.
In particular I feel very fortunate to have Allison De Fonduamiere as my port of contact, especially through financial difficulties of the last few years. I find her way of dealing with difficult situations with a positive attitude really quite inspiring.
I would recommend her to anyone looking for an honest and clear communication from their managing agents. Allison really is the best of the best.... Read more
Tenant
24th Sep 2022 (2 years ago)
M Gamble
Tamsin is an absolute delight to work with, highly recommend!... Read more
23rd Sep 2022 (2 years ago)
A Goodfellow
Matt and Armond did a superb job helping us sell our flat in Clapham. They both displayed exceptional professionalism and went above and beyond to be helpful throughout the process.... Read more
Seller
20th Sep 2022 (2 years ago)
Sharfraz

As a student, moving into a rented house for the first time was stressful. And to make matters worse, the estate agent we initially had (not dropping any names) made life a living hell and made it clear he only cared about the landlord’s satisfaction and maintaining that relationship. Our deal with the landlord was almost lost simply due to poor communication and pure dishonesty from this one agent. As students new to the housing market, and our university course restarting in just less than a month, we felt hopeless. It wasn’t until we contacted Orlando Reid directly that we met Armond. This man was nothing less than a blessing from God and he came at the exact right time. After sending evidence of the previous agent’s dishonesty and absolute mess he made, he was extremely professional from the get-go and made it clear he was on our side and would do everything he could to make things right. We didn’t feel betrayed by him at any point and he came up with some genius solutions to our problem which made both parties happy. Armond’s expertise in dealing with customers in estate agency shined through and we couldn’t be any more grateful for his help. Without him, I don’t know where I would be living right now. For that, he deserves a 5 star review... Read more
Tenant
17th Sep 2022 (2 years ago)
F Lamrani
Tamsin has been a brilliant asset to SheratonLaw: always friendly, professional and proactive. As a landlord I have been very impressed and would not hesitate to recommend her.... Read more
Landlord
17th Sep 2022 (2 years ago)
L Ryan
Thank you Orlando for finding us our perfect home, from start to finish we felt you were exemplary. We are recommending you to all our friends!
Thank you Orlando.... Read more
Buyer
15th Sep 2022 (2 years ago)
Tristan
Matt was great throughout the purchase process. He gave all the information needed during the decision process, and was even kind enough to recommend a builder after the sale was completed... Read more
Buyer
15th Sep 2022 (2 years ago)
H Aiden
Had a great experience with Orlando Reid's sales team. A lot of estate agents can be quite pushy, but Matt Hope let the property speak for itself. He was extremely personable and it felt genuine, which was so refreshing!... Read more
14th Sep 2022 (2 years ago)
J Pratas
Great work so far. Responds very promptly, and always friendly and professional :)... Read more
14th Sep 2022 (2 years ago)
H Chahal
Great service and responsiveness from the Agents and Tamsin since we’ve been in the property... Read more
Tenant
14th Sep 2022 (2 years ago)
M Kemp-Smith
I would highly recommend this letting agent, Tamsin is very passionate about ensuring her clients receive the best service from start to finish. You would be making a great decision to let your property through Orlando Reid.... Read more
Landlord
14th Sep 2022 (2 years ago)
M Coreira
Tamsin has been extremely helpful. Quick to reply to any queries and eager to resolve any issues.... Read more
14th Sep 2022 (2 years ago)
M Dart
Tamsin has been great to work with other the past 2 years, very responsive and always offers help/services when needed... Read more
14th Sep 2022 (2 years ago)
D Mifsud
Albert and team have let various residential properties for us over the past few months, always professional and step by step process managed very well.... Read more
Landlord
14th Sep 2022 (2 years ago)
K Poole
Like night and day compared to the previous estate agent I rented through who were shocking. Tamsin is always really helpful and quick to respond to all of our enquiries and solve what she can!... Read more
Tenant
14th Sep 2022 (2 years ago)
L Devitt
Recently I worked with Orlando Reid I wasn't looking forward to it with previous bad experience with agents however having dealt with Albert I was very happy and pleasantly surprised kept in the loop the whole way through and nothing seemed to much. Would definitely recommend and use again if needs be my opinion of estate agents has changed!... Read more
14th Sep 2022 (2 years ago)
S Robison
I will be recommending Orlando Reid to anyone I know who is looking to rent a property. I would especially like to shout out Albert, so helpful. Thank you so much for all your help... Read more
Tenant
13th Sep 2022 (2 years ago)
F Martins
Thank to Albert, for the smooth process of getting me my flat. Very professional, answered all of my questions. Thanks again!... Read more
Tenant
13th Sep 2022 (2 years ago)
J Gardener
Great customer service by Tamsin, much appreciated.... Read more
13th Sep 2022 (2 years ago)
N Tout
Local, reliable and communicative. Highly recommend.... Read more
13th Sep 2022 (2 years ago)
A Zuccarini
We bought our first home with Matt, sales manager at Orlando Reid who has been really supportive and efficient throughout the whole process.
Always here to respond to our calls/emails for any concerns.
Thanks a lot!!... Read more
Buyer
13th Sep 2022 (2 years ago)
O O'Donoghue
We have been dealing primarily with Tamsin during our tenancy and recent renewal. She is always quick to reply and has been both pleasant and professional throughout.... Read more
Tenant
13th Sep 2022 (2 years ago)
T Silva
We had a superb experience with Albert. He was amazing, he listen carefully to our demands and straight away found what we were looking for. He also very quick on replying to any issue we may have.
He is honest and trustworthy. I definitely recommend him and this agency.... Read more
13th Sep 2022 (2 years ago)
K Lydon
Everyone at Orlando Reid/Sheraton Law has been nothing but supportive and extremely helpful.
I’ve dealt with both Tamsin and Michael and both have been great. Would highly recommend.... Read more
13th Sep 2022 (2 years ago)
N Gohin
It has been great working with Tamsin, she is helpful and quick to respond to queries.... Read more
13th Sep 2022 (2 years ago)
C Charman
Great & consistent service from Armond & the team. V happy ????... Read more
13th Sep 2022 (2 years ago)
J Hilton
Secured me an excellent rental place on London and made sure that because I was first to call when the property went on the market, I was first to view and I got a pretty damn good deal. Since then, Tamsin let me know when my rent was late due to a bank error and was very understanding, not chasing me like a criminal just a gentle nudge. Very professional and a good experience.... Read more
Tenant
13th Sep 2022 (2 years ago)
D Cou
I recently sold my property via Orlando Reid - Armond went above and beyond and was hands down the most helpful estate agent I’ve dealt with.
Would highly recommend... Read more
Seller
13th Sep 2022 (2 years ago)
Kirsty
Absolutely brilliant service from start to finish. Dealt with Matt at the Clapham branch. Very professional & helpful. Property sold in short space of time & ran smoothly. Always kept in contact & updated regularly. Would highly recommend... Read more
Seller
13th Sep 2022 (2 years ago)
L Percival
Matt Hope was so helpful during the stressful process of buying my first house. Highly recommend both Matt and the agency.... Read more
Buyer
12th Sep 2022 (2 years ago)
S Bouzhou
Efficient and approachable letting agent. Would recommend!... Read more
Landlord
12th Sep 2022 (2 years ago)
Z Butler
Great estate agency! Matt was fantastic, did a great job of middle manning and handling any challenges that came up. Communication was excellent, and overall very calm and helpful throughout so would highly recommend.... Read more
12th Sep 2022 (2 years ago)
I Pickles
Matt was super helpful, the only estate agent we were comfortable going with!... Read more
12th Sep 2022 (2 years ago)
P Bryan
So good to work with an independent agent as we get that one-to-one attention rather than feeling like one of many numbers. Staff are always enthusiastic and available to answer questions or to deal with any issues. They are also good at providing all sorts of information about letting and property maintenance and keeping you up-to-date on the latest regulations.... Read more
Landlord
12th Sep 2022 (2 years ago)
L Coulson
Matt at Orlando Reid was an absolute star. My solicitor was rather difficult with my buyer, so Matt bridged the gap discreetly and kept our communications going until the sale went through despite the difficulties. Matt went the extra mile in terms of providing relevant information, keeping me informed and supporting me when things didn't go my way. Working with Matt felt more like having a friend than an estate agent - and I never thought I'd say that!... Read more
Seller
12th Sep 2022 (2 years ago)
M Lye
As buyers we had such a positive experience dealing with Orlando Reid: they were a really efficient and supportive team through out the purchase of our property. Thanks so much to those involved.... Read more
Buyer
12th Sep 2022 (2 years ago)
J hobster
Tom at Orlando Reid marketed my flat and successfully sold it for 95% of the asking price in a difficult market. Professional and determined throughout. Highly recommended!... Read more
Seller
12th Sep 2022 (2 years ago)
J Malthe
Federica was excellent at guiding us through our move-in process. She is responsive, patient, and helpful in all regards.... Read more
Tenant
12th Sep 2022 (2 years ago)
J Bowyer
I’ve known Armond got 3 years in a professional capacity, working with him while I was at 2 different companies.
Armond is clearly very knowledgable about the local market, quick to respond and generally a great guy to do business with. I highly recommend Armond!... Read more
12th Sep 2022 (2 years ago)
D Hylands
Tamsin has been so lovely to me in the process of taking over a tenancy. There were a few issues I had that made the process difficult but she was so understanding and helpful. Thanks to her I've now moved in and looking forward to having her as our letting agent this year. Thank you Tamsin!... Read more
Tenant
12th Sep 2022 (2 years ago)
K Powell

Our first dealings with Orlando Reid were when we met our agent Matt Hope. We were due to put my late fathers property up for sale . From start to finish Matt was professional in dealing with every aspect. I have had dealings with estate agents before and in this case we were always kept informed with every process along the way with communication being the key. Our agent kept in constant contact either by email or telephone. The process was kept simple and apart from a delay on our behalf with the local council the process was as quick as it could be. As a family dealing with the loss of our father I would like to personally thank Matt for his support and consideration through the emotional process and keeping us amused on less emotional days with his football banter . For that we thank him for being professional and also supportive when needed.
Once the property was ready to be put up for sale it was put on the website with pictures to view and details of local amenities . With that in mind we had viewings and sale almost immediately . I would definitely recommend Orlando Reid as we were completely satisfied with the service given. Many thanks from the family... Read more
Seller
12th Sep 2022 (2 years ago)
F Ibsen
Layla is an extremely hard working and kind lady who went out of her way in helping me find my dream flat in Battersea. I couldn’t have received better service! Thank you for going above and beyond!... Read more
12th Sep 2022 (2 years ago)
Z Turzynski
After 12 years of being within this industry, you get used to the 16 year olds that come straight out of school and straight into agency, Armond has the experience and mind of a 60 year veteran!
He truly is an asset to Orlando Reid and I would honestly do anything to get him to work for me but I truly feel, nothing would take him away from making Orlando Reid the best agent in SW!
I would recommend him over any other agent in the entirety of London every day of the week.... Read more
12th Sep 2022 (2 years ago)
D doyle
We’ve had a brilliant experience with Orlando Reid! Layla was the shining star of the whole experience and really helped us to find the property we wanted. Very rare to actually find an agent that truly cares!... Read more
12th Sep 2022 (2 years ago)
C Connell
My experience with Orlando Reid have been outstanding, Especially Albert Marques who I highly recommend he went above and beyond to make finding and moving in to my new home stress free, 5 out of 5 stars all day long for this estate agents.... Read more
12th Sep 2022 (2 years ago)