J Lewis
Another great experience with Finn's (Canterbury branch) who managed the sale of our property. Paul and Charlotte ensured the fair market value for the property and managed the process seamlessly. Thanks again!... Read more
Seller
27th Aug 2024 (21 weeks ago)
A Solomon
PLEASE READ THIS! The agency has low standards and poor principles when it comes to honesty. We were interested on a property we found on zoopla so we call the agency to arrange a viewing. The agent said we had to wait for 2 weeks as the person in charged of the viewings was on annual leave. After 2 weeks waiting we called again and been told viewings wouldn't start for another 2 weeks. We called the office and left message but the agent never returned the call. The property was rented 2 days after. What a waste of time!... Read more
Tenant
30th Jul 2023 (1 year ago)
M Mavika
The best Agency I have ever deal with.
Very friendly, helpful, very professional and best customer service. Highly recommended.
So happy to work with them!!
Special thank you, to Lisa Bamford, for her warmth, polite, excellent and outstanding treatment all the time.... Read more
1st Mar 2023 (1 year ago)
T W
Lisa and Sarah are extremely helpful. New to the UK rental market - they provided honest (and much-needed) advice and guided us through the entire process with knowledge, constant communication, professionalism and warmth. We were in good hands.
A+ service all the way! Highly recommended and looking forward to working with them again.... Read more
23rd Jan 2023 (1 year ago)
K Beaugié
I was told I had to move out of my flat after living there for 15 years, with three months notice; quite a frightening situation, especially in today's economic environment. But within 2 months I had found my dream home and signed my tenancy lease.
I have been so impressed by the estate agent Lisa Banford's approach to helping me find a home; it has been a friendly, relaxed and an efficient experience.
I also found the Finns' email alerts helpful and the website easy to use and see quickly if there's anything suitable.
As a tenant, I highly recommend Finns and Lisa Bamford.
Many thanks; I'm so happy in my new home!
Kate Beaugié
January 2023... Read more
Tenant
20th Jan 2023 (1 year ago)
S John
Wonderful estate agent ????????... Read more
21st Dec 2022 (2 years ago)
M Adelusi
Amazing experience with FINNS.
Absolutely different approach to lettings.
Prompt and honest feedback.
Very professional attitude and responses.
A welcome relief to a new comer to Canterbury.
Thank you FINNS!!!... Read more
Landlord
13th Sep 2022 (2 years ago)
E Corry
The letting agent showing me around was very open and didn't try any pushy sales technique. They understood the landlord's needs and tenant's in finding the right match.... Read more
30th Aug 2022 (2 years ago)
Serena
This estate agent shines when helping tenants to find a new home, friendly, human, only requesting information when actually necessary
Thank you Lisa!... Read more
Tenant
10th Aug 2022 (2 years ago)
H Jewellery
I am pleased to give a 5 star rating to Finn’s Estate Agent. I have had the pleasure of dealing with them in particular Leigh-Ann on several occasions over the past year and she has always without fail been highly professional, kind and thoughtful in her manner to us, very quick to respond to all queries and in a very comprehensive highly knowledgeable manner. Nothing is too much trouble and I value her & Finn’s hugely.... Read more
29th Jul 2022 (2 years ago)
E Sarlo
After months of house hunting, me and my partner came across a listing from Finn's. Since the viewing they've been helpful in explaining everything about the application process and now that we moved in, they are always ready to help us with all the queries we have. Highly recommended!... Read more
24th Jul 2022 (2 years ago)
michelle
I have been most impressed with Finns, especially with Lisa M, we’ll done Lisa and the team for a smooth journey to the end of my letting period.... Read more
18th Jul 2022 (2 years ago)
K RAY
The lettings team were incredibly responsive, and went above and beyond in sorting out our lease. They made the process straight forward and transparent. We are very happy with their service.... Read more
8th Jul 2022 (2 years ago)
M Ivatts
I am delighted with the high quality professional services I’ve received from Finn’s. From first contact to completion I felt absolute confidence in the advice I was given and the thoroughness of experienced professionals who really know the market. Highly recommend as best in Canterbury.... Read more
Seller
25th Apr 2022 (2 years ago)
F Phillips
Excellent, friendly and efficient service.... Read more
21st Apr 2022 (2 years ago)
S Rains
Discrimination against disabled people, was looking into a property and got told straight away won't get it un front of a few couples who work HELLO I DO WORK!!!!!... Read more
5th Nov 2021 (3 years ago)
M Motley
In my 25+ years experience of letting agents, they have largely all been the same, very nice until they get you in a property and then callous, unreasonable and often unobtainable.
Finn's are quite the opposite. They are without doubt the nicest, most caring bunch of letting agents I've ever experienced. Genuine people who somehow have managed to remain human despite working in the property industry. Which letting agent I use has never been a factor when deciding where to rent. Now it will be if I ever need to move again and I wouldn't want to use anyone other than Finn's.... Read more
Tenant
4th Nov 2021 (3 years ago)
S Gibson
Nobody answers the phone. I have to fill in masses of information and give all my details over before they answer a simple question.
In response to your reply. I have double checked and it was most definitely you. My contact would have come in via the website and the reply sent to my e-mail. You wouldn't have had either of those to be able to check them. I was just asking if a guarantor would be acceptable and received a reply stating to organise a viewing I would need to give an awful lot of information. I called several times to say that I did not need to arrange a viewing just yet just a query but no response. This was terribly disappointing as the property is now stc. I have 7 years in my current property that my Landlord wishes to sell, which we have added value to and never missed a rental payment and was looking for a home that we would be in for at least 7, most likely 10 years due to the high school my children won't be starting at for another 5 years.... Read more
Tenant
3rd Sep 2021 (3 years ago)
C Clarke
Didn't even get back to my email... Read more
24th Jul 2021 (3 years ago)
G conner
Extremely helpful... Read more
14th Jun 2021 (3 years ago)
L mello
Loved the pics of the property online, but when I called the agent wasn't very nice, felt like she was brushing me off and not interested in helping. I understand the current market is a bit crazy and lots of people after properties to rent and buy, but you never know if that could change... So trying to be courteous and engaging with clients might be advisable. After that experience we've decided to go elsewhere and I don't think we would contact them in the future either. Such a shame as I really wanted to rent the property, but couldn't deal with an agent that came across as condescending.... Read more
26th Apr 2021 (3 years ago)
D Morris
I was the first person to view a rental property with them, I told them I would take the property without a viewing because we wanted it do much, but we were told we had to have a viewing, after the viewing we said yes we love it , we can pay the deposit now, was told she had to let all four of us view the property then they would present it to the landlord, we told them we would do anything to have this property.
Received an email telling me they are going with another couple who can put a considerable amount up front, we were never given that option, I have told them I will give a year rental up front.
Won't even consider us, seems like someone took a back hander.
Shame they didn't come to us , it could have been considerably more.
Nice way of working, very unprofessional I think, tried to make a complaint, but they will cover each others backs, making excuses for each other.
They won't even pass it along to the landlord for him to have a choice in the matter.... Read more
Tenant
24th Mar 2021 (3 years ago)
Michael
Very helpful... Read more
24th Nov 2020 (4 years ago)
C Ltd
Had the pleasure of dealing with Finn's during the purchase of our new house, they were by far the most straight talking and proactive agent I've come across. Managed the chain very well with regular contact, would recommend to anyone and use again.... Read more
Buyer
19th Mar 2020 (4 years ago)
S Tame
Great friendly pub :)... Read more
18th Nov 2019 (5 years ago)
donliza
Do not use the letting side of Finn's. They are not professional, constantly moaning about the landlord. The property I rented should not have been rented out in its condition. The itinerary they did, was not even close to the actual condition of the property. They apparently had it professionally cleaned before moving in, but it was very dirty. On their inspections while I was there, they said it was being kept immaculate and yet they had the nerve to email me on how to clean and what products to use when moving out. On check out she was running her hand on the units etc to see if it was clean because I said I had cleaned it myself. I have rented before with different agents but never been treated so condescending or discourteous until now.... Read more
Tenant
11th Nov 2019 (5 years ago)
R Stephens
We've used Finn's as a letting agent twice. Fair and reasonable.... Read more
Landlord
28th Oct 2019 (5 years ago)
L Coppin
Clear communication and very swift and efficient... Read more
23rd Mar 2019 (5 years ago)
A Xyz
The only agent to use in Canterbury... Read more
9th Sep 2017 (7 years ago)