A Tudorache
Very unprofessional service. During a call with Sarah I was spoken to rudely, interrupted multiple times, and not allowed to explain the situation properly.
We’ve been with this agency for years and the same issues keep happening - poor repairs, things breaking again soon after, and no responsibility taken, while charges for work are very high.
When we first rented through them we were told the garage was included, but later they changed this and said it wasn’t, claiming verbal agreements don’t count, which felt misleading.
Overall, the experience also raises doubts about the authenticity of some online reviews.
I would not recommend this agency to landlords or tenants.... Read more
Tenant
26th May 2026 (24 days ago)
H Moradi
Great experience. Dan Phipps has always been super helpful.... Read more
21st May 2026 (29 days ago)
R Hayden
Dan Phipps has been my point of contact at reddoor homes for a year now and has been consistently kind and helpful throughout, highly recommended - thank you!... Read more
14th May 2026 (5 weeks ago)
L Olsen
We have lived at our property for seven years now, renting via Gordon Miller Properties now RedDoor Homes. We are at the end of our tenancy and moving on but whenever we have had to contact, whether that be to raise a maintenance issue, discus revised contracts, arrange visits, they have previously been fantastic. We always contact Dan, he responds quickly, always professional and keeps us updated with plenty of notice of any routined maintenance/inspection visits. We are sad to be leaving but wish everyone at RedDoor Homes all the best... Read more
Tenant
12th May 2026 (5 weeks ago)
P Cross
Gordon and Dan have managed my properties for many years, consistently providing a professional and responsive service. They deal with any issues promptly and efficiently, and their communication and support have always been first class.... Read more
Landlord
11th May 2026 (6 weeks ago)
S Holness
My experience as a tenant with Red Doors has been fantastic with having Dan as my point of contact as my letting manager. He is extremely helpful and always on hand to assist with any maintenance issues through my tenancy. He is responsive and friendly with his approach and does a great job... Read more
Tenant
8th May 2026 (6 weeks ago)
C Cooke
I cannot fault any of the team atall. We moved into a property in 2019 and have the highest respect for the team when it comes to being friendly ,helpful and understanding. Any problems we have had were all dealt with in a timely manner and all to top standard. Would highly recommend them especially Dan and Ryan and Gordon as we have dealt with them all and they are very good at their job and getting things sorted as soon as they can.... Read more
8th May 2026 (6 weeks ago)
A cooke
Dan has been our point of contact since we moved in in 2019 nice fella always able to chat to him on the phone and have a laugh, He will try help with any problems if they arise.... Read more
8th May 2026 (6 weeks ago)
J MARNEY
I rented a property from Gordon Miller, now Red Door Homes about one year ago and I have had a first class experience as a tenant mainly due to the professional and caring attitude of Dan Phipps. He always resolves any problems efficiently and with a friendly and " can do " attitude. Thank you Dan.... Read more
Tenant
7th May 2026 (6 weeks ago)
J Wright
Ali has sorted us out with both of our university houses and she has been incredible to our group both times. she even helped us sort out furniture when ours needed replacing!... Read more
Tenant
7th May 2026 (6 weeks ago)
Trev
Ali was very helpful and informative during our multiple viewings and really helped us find the right property. Dan made our move in so smooth and has really helped us sort out all of our maintenance since. Would definitely reccomend!... Read more
Tenant
7th May 2026 (6 weeks ago)
T Ahmed
It is a great place I am living the property from RedDoor Homes. They are kind , friendly and helpful. Happy to connect with them.... Read more
Tenant
7th May 2026 (6 weeks ago)
H Brewin
Dan was super helpful and always quick to respond to all queries and made the process super simple!... Read more
7th May 2026 (6 weeks ago)
D spry
Dan is very helpful and always gets stuff sorted very quickly!... Read more
7th May 2026 (6 weeks ago)
S Demir
Always helpful and easy to contact... Read more
7th May 2026 (6 weeks ago)
S Jeeves
Nothing is too much trouble. Fantastic company and even better staff. Dan at Canterbury office is always very helpful whenever needed. 5*... Read more
7th May 2026 (6 weeks ago)
P Finn
I deal primarily with Dan. He is extremely helpful, providing prompt replies and solving various problems as and when they come up. Much appreciated.... Read more
7th May 2026 (6 weeks ago)
M Keen
I've rented through various agencies in the past and can honestly say, hand on heart, this is by far the best one. Daniel is absolutely amazing, he's really helpful, quick to respond and get things sorted., follows up when he says he will and genuinely, nothing ever feels too much trouble for him.... Read more
Tenant
7th May 2026 (6 weeks ago)
A Nelson
Great customer service, very polite, I had josh who gave me a curtesy call just to let me know that their office was being refurbished and that he would meet me outside to give me my keys for my property to save me getting dirty or paint on me. I appreciated this highly, would highly recommend to ask for josh as he was great help. I'm very appreciative of all the efforts from reddoor homes.... Read more
13th Mar 2026 (14 weeks ago)
L Simple
We rented a house through GM for approximately 1 year and 10 months, and they were exceptionally professional and reliable as property agents. Their team was incredibly friendly, provided excellent customer care, and was always easy to reach. I have nothing negative to say about our experience.
– Hanthana... Read more
Tenant
17th Nov 2024 (1 year ago)
K Young
Rented from this company for the first time and couldn’t have been happier, they’re very helpful and always there if anything is needed with quick replies. Highly reccomend... Read more
Tenant
4th Dec 2023 (2 years ago)
S Sharp
Excellent service and communication.... Read more
29th Oct 2023 (2 years ago)
L Michalopoulou
Best real estate agency in Canterbury.... Read more
24th Oct 2023 (2 years ago)
E Copeland
Rented a property with GM Property for over 5 years. Always found Gordon and Ryan to be fair and non intrusive. Friendly, easy people to deal with and always responsive to emails and telephone calls. They enabled the process of leaving the property to be very smooth and returned our deposit promptly. The best letting agents we have ever dealt with. Far better than the big chain agents.... Read more
Tenant
24th Jul 2023 (2 years ago)
Luke
Stayed in their accomodation for a year in 2019/2020. They were polite and professional, the rental was also very cheap and they were quite lenient when it came to moving in/out. We had some issues in the house that weren't resolved but they were minor things and they resolved all the bigger issues swiftly. Compared to other student accommodation options in the area though, I'd highly recommend them.... Read more
Tenant
13th Sep 2020 (5 years ago)
L Spinks
Made enquires with Ryan who within a matter of weeks had me in a property which couldn't of been more perfect for me! Helpful, friendly and professional throughout the whole process. Thank you Ryan & team will be sure to reccomend!... Read more
Tenant
7th Sep 2020 (5 years ago)
K Mahmood
Completely unprofessional. This is the second time we have tried to view with this company, but they just don't get back to you or answer any questions. Left multiple voicemails, but no response.... Read more
15th Jun 2020 (6 years ago)
D Lange
If I could give 0 stars I would, I honestly think all the 5 star reviews are fake. Probably the least professional and infuriating property consultants iv'e ever had.
Be careful, we found out they never protected our deposit which is obviously a very illegal practice.
They will not fix anything at your property and if asked they will respond with "Yeah sure mate we will come tomorrow" and then proceed to never come and ignore further requests.
Really think hard about using them they are beyond terrible. Sorry Gordon... Read more
Tenant
16th Aug 2019 (6 years ago)
C uwera
Gordon Miller Property Consultants were professionals and very friendly, my husband and I are happy to be in one of your properties,
Special Ryan and Gordon, You're credit to your organisation and we would like to thank you for your attentive and professional service.
I will gladly recommend Gordon Miller.... Read more
Tenant
21st Jun 2019 (6 years ago)
T Homewood
Gordon Miller Property Consultants were a great help during our house move. A big thank you to the whole team!... Read more
18th Jan 2019 (7 years ago)
D Woodman
Speaking as a new tenant who has dealt with Gordon Miller over the past month I cannot rate this company highly enough and would recommend to all!
Extremely professional in all aspects from viewing to signing; attentive to all my queries no matter how minor, and with all business transactions carried out with a smile and consideration for the welfare of me and my daughters. This family business wins hands down in my opinion after some distasteful dealings with larger chains.
Thank you to all at Gordon Miller especially to Ryan. ????... Read more
Tenant
1st May 2018 (8 years ago)
O Freeborough
I purchased a property with Gordon Miller in April 2018 and would highly recommend them. My estate agent was Julian, a very friendly man who was a pleasure to work with over the past few months. Thank you!... Read more
Buyer
28th Apr 2018 (8 years ago)
Sarah
NO STARS (if there was an option)! Completely unprofessional. Never rent through theses estate agents. Awful year in this property!... Read more
Tenant
25th May 2017 (9 years ago)
M Vasiliou
Unprofessional people. No need to describe how they operate.... Read more
23rd Oct 2016 (9 years ago)