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  1. Home
  2. Assetgrove Prime Sales and Lettings Ltd
Assetgrove Prime Sales and Lettings Ltd Logo

Assetgrove Prime Sales and Lettings Ltd

Closes at 5:30pm
Devon House, Church Hill, Winchmore Hill, Church Hill, Winchmore Hill, London, N21 1LE
Assetgrove Prime Sales and Lettings Ltd hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Assetgrove Prime Sales and Lettings Ltd does have 80 reviews, with an average score of 2.4/5 If you're looking to sell in Palmers Green, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Novus Residential - Winchmore Hill and Havilands Estates. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 8:30am - 5:30pm
  • Tuesday 8:30am - 5:30pm
  • Wednesday 8:30am - 5:30pm
  • Thursday 8:30am - 5:30pm
  • Friday 8:30am - 5:30pm
  • Saturday Closed
  • Sunday Closed

View all details

Assetgrove Prime Sales and Lettings Ltd Reviews (80)

Have you used this agent?
  1. 28% 5/5 Stars
    28%
  2. 8% 4/5 Stars
    8%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 63% 1/5 Stars
    63%
All (80)
Seller (0)
Buyer (0)
Landlord (23)
Tenant (19)
General (38)

J Brown

1/5 Stars
Assetgrove needs to be exposed to any landlord who is considering letting their properties with this company. I cannot understand why the council still deals with them??? something very strange about that????. When you read reviews written about them, you will notice that there is one major problem, Landlords are either receiving very late rent or NO RENT AT ALL!. I made a huge mistake and rented out my property on a rent guarantee scheme with them.. well this was a joke.... you were never guaranteed your rent at all, when you call them on a MONTLY basis to enquirer about missing rent, there is NEVER an apology, just excuses, when you email members of their staff to deal with your complaint(Sot included) you will no get any response, I want to save Landlords from from the stress and financial implications of dealing with this company,... Read more
Landlord
23rd Jun 2021 (3 years ago)

M Batanga

1/5 Stars
The estate agent has breached the 3 year lease contract that they signed with myself and also disappearred with unpaid rent arrears of several months... Read more
Landlord
4th Jun 2021 (3 years ago)

M Property

1/5 Stars
Do not use this Company! Stay away. They have not paid us our rent since mid-january yet are still getting paid by the Local Authority. They do not pick up the phone or reply to e-mails. Astonishing that their website is still active and trying to find new business when they are behaving in this manner. Do not use them!... Read more
Landlord
12th May 2021 (3 years ago)

S Carydice

1/5 Stars
Taking back any good review's i posted i am still awaiting money or a responce for damages caused to my property... Read more
Landlord
9th May 2021 (3 years ago)

M Patel

1/5 Stars
Sot Sotiriou is a thief and has taken rent from the local council and not passed that on to the landlords. They are a sham and Sot is a criminal.... Read more
Landlord
8th Apr 2021 (3 years ago)

D T

1/5 Stars
Please contact the Council directly and take payments for your property directly , do not go with new company as they all are playing games. No emails or no calls contact from Asset grove but they are taking money from council , contact your local council and as landlord they can pay your directly, please tell them Asset grove did not pay for many months. ****DO IT IMMEDIATELY ******STOP GIVING ANY PROPERTIES TO ASSET GROVE OR NEW COMPANY.... Read more
Landlord
15th Mar 2021 (3 years ago)

J A

1/5 Stars
JUST GOT A CALL FROM A COMPANY CALLED THEORI, CONFIRMING ASSETGROVE HAVE GONE INTO ADMINISTRATION, AND THIS WAS CONFIRMED 5 WEEKS AGO, IT HAS BEEN ABSOLUTE ABYSMAL BEHAVIOUR FROM ASSETGROVE, THAT THE DIDNT COMMUNICATE THIS TO LANDLORDS, NO EMAIL OR LETTER, COMPLETELY EXPLAINS THE DETERIORATION IN SERVICE OVER THE LAST FEW WEEKS, WE ALL KNOW ITS NOT EASY TIMES, BUT A COMPANY THIS SIZE SHOULD HAVE SOME DECORUM AND AT LEAST INFORM LANDLORDS YOU ARE NO LONGER IN BUSINESS AND ARE TRANSFERRING YOUR PORTFOLIO TO ANOTHER COMPANY, I SHOULDNT HAVE HEARD THIS FROM ANOTHER COMPANY BEFORE HEARING THIS FROM ASSETGROVE, TERRIBLE SERVICE... Read more
Landlord
12th Mar 2021 (3 years ago)

H Fansub

1/5 Stars
Awful, awful company. Totally unprofessional and disrespectful. They also have no clue about what they are doing.... Read more
18th Feb 2021 (3 years ago)

RAJ

3/5 Stars
They dont answer their phone... Read more
18th Feb 2021 (3 years ago)

M K

1/5 Stars
Whether your a landlord or a tenant I advice you to reconsider, after my 5th year with them I decided to leave where Target property is taking good care of me and honestly they don’t value their consumers, we’ve been going back and forward, honestly disgusting :(... Read more
28th Nov 2020 (4 years ago)

R tsihugwa

5/5 Stars
We work with Assetgrove and we find them very professional and pleasant to work with.... Read more
15th Sep 2020 (4 years ago)

K long

5/5 Stars
A company with people that care about you.... Read more
14th Aug 2020 (4 years ago)

J Richir

2/5 Stars
This is the worst letting company I ever dealt with. Am the landlord but all the time I had to chase rent payment. Always rude and owner kept hiding. They stole our £1000 leather sofa set and replaced it with IKEA stools. I will never ever use or recommend these bunch of crooks. Zero zero stars... Read more
Landlord
9th Aug 2020 (4 years ago)

D Gkousalis

5/5 Stars
Best company to work with... Read more
8th Jul 2020 (4 years ago)

C Reel

1/5 Stars
AVOID!!! DO NORT USE THIS AGENCY!! I would give no stars if it was possible I moved in last year and within a month notcied mould issues, They do nothing but paint over it which isn't getting rid of the issue my daughters age 2 and 5 has allergies toward the mould I have provided medical note to them to show them how serious it is and they still haven't done anything to fit the problem now we are constantly sick and my asthma has gotten so bad I need to use an inhaler I am 29 going on 30 and have NEVER had to use one before in my life Before I even moved in I was told that the property had mould issues but when I asked the agency worker he said "the people who live above is lying they just want the building to themselves" but because its council i had to accept it And thats just one issue they fail to fix im having to spend my own money to fit other issues and being a single mother with two kids its hard... Read more
Tenant
7th Jul 2020 (4 years ago)

P Jagatia

5/5 Stars
Assetgrove where very professional and attentive. Best property management company in London.... Read more
26th Jun 2020 (4 years ago)

Adebayo

1/5 Stars
Do not use this agent if you wish to rent out your property. I received multiple late payments. I was contacted by them 3 times demanding that I need a gas certificate, each occasion I had to remind them that there is no gas at the property. Over a 6 month period they did not notify the council of the tenants in the property and I was left with a summons to pay for the council tax. They cancelled my tenancy agreement without notifying me Furnished items were missing when my property was handed back to me, they have not taken action on this and have responded to my complaint. I was with Assetgrove for 4 years, guaranteed rent is convenient but you will not receive a professional service from them. In the 4 years their lack of professionalism has not changed, I doubt they take notice of Google reviews so I would not expect any improvement in this company.... Read more
Landlord
28th May 2020 (4 years ago)

shellgirl33

1/5 Stars
This is the second time they have put a screamer in the flat next to me I wont something done about this it discusting,!!... Read more
21st Apr 2020 (4 years ago)

iwonka1967

1/5 Stars
Late rent AGAIN and AGAIN and AGAIN. Absolutely no communication and very rude receptionist... Read more
12th Feb 2020 (4 years ago)

J Joe

1/5 Stars
The worst and the receptionist is so unprofessional with no respect for callers. They do not repair their property. That is why the will try to show you the property at night so you won’t see all the problems. I’m so disappointed, I even used my own money to fixed up some of the damages and sent them the receipt but they never refund me back. I wish they try and improve their services which will take them far. I sometimes think that they treats people differently because they still have some people giving them 4 stars all customer should be treated with dignity and respect so why are we not having the same service? Mmmm I have personally called the office and complained, sent pictures on the website not was done,... Read more
18th Jan 2020 (5 years ago)

Y Mohamed

1/5 Stars
DO NOT RENT WITH ASSET GROVE THE WORSE PEOPLE YOU CAN EVER RENT WITH 2 years in the property and it’s been the worst nightmare ever never felt like home can’t wait to move not long left I have never seen such heartless company in my life... Read more
Tenant
30th Dec 2019 (5 years ago)

M B

1/5 Stars
I have been a landlord for more than 30 years, Assetgrove are by far the worst tenant I have ever had, consistent late rent payments and very poor communication, avoid at all costs!... Read more
Landlord
21st Nov 2019 (5 years ago)

? ????????

5/5 Stars
Good company and good people... Read more
14th Nov 2019 (5 years ago)

S POLAT

1/5 Stars
In Winchmore Hill, North London – Assetgrove Prime Sales & Lettings Ltd., trading as Assetgrove Prime, which owed a landlord £1,820.50. A landlord made a complaint to The Property Ombudsman, claiming that the agent failed to pass on the last month’s rent and failed to compensate him for a new cooker, which was missing at the end of the tenancy. The landlord raised the issue with Assetgrove Prime, but the employee he dealt with stopped responding and the agent denied that the tenancy was anything to do with them and the employee worked for another agency. The absence of an inventory meant the issue with the cooker was difficult to prove, however, it was clear that the landlord was owed 25 days rent. The Ombudsman made an award of £1,820.50. Assetgrove Prime failed to pay the award and they too, were expelled.... Read more
Landlord
24th Oct 2019 (5 years ago)

? ??????????

1/5 Stars
They lie. They never pay their bills. And they never return your deposit.... Read more
19th Aug 2019 (5 years ago)

S Shimon

1/5 Stars
After waiting for a very extended time of period I am very upset after they didn't give my deposit back. My pregnant wife has worked many hours for this 480£ as she was paid 6£ per hour at that time. I phoned them few times, asking for it. And they said they can't help. I was thinking just let it go, but recently heard about few people having the same issue with them. Now i can kindly proceed with legal procedures because I stopped believing in their customer service.... Read more
Tenant
17th Jul 2019 (5 years ago)

J H

1/5 Stars
If their attitude to neighbours and near by businesses is used as barometer of how this business is run I would stay clear. I live local to their office and I find their attitude to both the people of Winchmore Hill, businesses in the area and even simply passes by as quite unbelievable. They are arrogant and rude and given the nature of their business see health and safety as joke. Stay clear is my suggestion!... Read more
4th Jul 2019 (5 years ago)

K Austin-McKenna

4/5 Stars
I rented out my property using Assetgrove for two years. The process of renting was smooth, and there weren't many repairs required over that period. My flat was handed back to me in very good condition. Stephen James was my contact throughout this process, he was helpful and replied quickly to my questions, either by email of phone, and met me out of hours to hand the property back to me. On the whole a positive experience that I would recommend for hassle free renting out of a property for a fixed period of time.... Read more
Landlord
2nd Jul 2019 (5 years ago)

O Raza

5/5 Stars
Professional staff and professional service.... Read more
25th May 2019 (5 years ago)

H C

4/5 Stars
I have been with Asset Grove more than five years and all is good only if the rent was not late and on the day but always got the rent, otherwise I would happily give this company 5 stars... Read more
Landlord
1st May 2019 (5 years ago)

S mc

1/5 Stars
I DO NOT RECOMENT ! The worse agency I have ever deal with .they never there when needed. Been living in one of their property .everything was damaged .but as it was taking them 2 years to even come and see all the issues I decided to do it all from own packet .yet I had issue with the boiler and cooker they came once over 4 years living there and said it was just fine .I have no warm water few times a week .sometimes can't even cook as the cooker was damage since I moved in .because I had to buy my own wash machine and fridge I have no money to buy a cooker .unprofessionals. disrespectful people .I wish I could move out but I have no choice for another year. This people are awful and useless .... Read more
Tenant
14th Apr 2019 (5 years ago)

M Traveller

1/5 Stars
I just moved to my new flat with this Agency, I got the keys and when I went to my new place found it so dirty.. when I ask them why it's not cleaned .. no response and I had to clean it... terrible experience... Read more
Tenant
13th Apr 2019 (5 years ago)

D Mubika

1/5 Stars
DO NOT USE ASSET GROVE...TAKE MY ADVICE. I lived in one of their properties for four years and those four years were a complete nightmare. When I moved in, I found out the flat was infested with mice, they barely did anything to sort it out. The landlord (Omar Khan) then came in to try and sort the problem out himself. It was like something out of Only Fools and Horses. The mice issue persisted. I ended up forking out £300 (I still have the receipt to this day) of my own savings to get an exterminator because I just could not take it anymore, especially as I had a new born baby in the flat at the time. Repairs would take ages to be completed as they have to contact the landlord first to get his/her permission which would cause a further delay. I would go for days (I remember going for one week at the most) without hot water or heating. The landlord would lie about attending the property to fix repairs, sometimes they couldn't even reach him. I slept in a room that had serious damp issue (I still have the pictures to this day). The final insult to injury was when I moved out last October, I received a letter saying I owed for a council tax bill even though I had already vacated the property at that point. Both Asset Grove and the landlord submitted false information about the date I left the property in order to pin this bill onto me however I will fight this. Shame on you Asset Grove and for enabling rogue landlords like Omar Khan to continue to operate unchallenged!!... Read more
Tenant
21st Mar 2019 (5 years ago)

S W

5/5 Stars
Fantastic service .Katerina is very friendly and always happy to help with any issues I’ve had as a tenant.... Read more
Tenant
15th Mar 2019 (5 years ago)

M Hussain

5/5 Stars
Katrina is such a gem . She made the whole thing look easy! Huge difference from the guy who used to work here.... Read more
1st Mar 2019 (5 years ago)

M Patel

1/5 Stars
This company is a complete shambles. Continuous late rent payment and false promises of payment. Members of staff have mentioned that payment is constantly delayed due to cash flow. When calling reception, I have been told that a number of landlords call on a daily basis with the same issue.... Read more
Landlord
29th Jan 2019 (5 years ago)

M D

4/5 Stars
I have to admit I would like to move out of my flat, in the industrial area of Mitcham. The flat is nice and the lady in the office is always there to listen and help with a smile on her face and a solution to all my problems. I will never forget her kindness the day I moved in and she told me she would wait for me to take a breath and relax. I give 4 stars instead of five for the area.... Read more
Tenant
18th Jan 2019 (6 years ago)

K Leah

1/5 Stars
Awful, I am a tenant and have been since May 2018 - when I moved inI had water leaking in through my back down every time it rained - this has just been resolved, I had a huge mouse problem(which I ended up having to deal with myself) I haven’t had a working washing machine for nearly a month, I have cracks appearing in my walls, I have water seeping into the walls and now have a structural wall that is soft and crumbly! Final nail in the coffin is that I have had no heating or hot water for 3 days now! I have 2 children and it’s freezing at the moment - I am constantly being fobbed off with they are waiting on the landlord, or someone will call you back but they never do... Read more
Tenant
16th Jan 2019 (6 years ago)

M Akter

1/5 Stars
I am not happy services... Read more
10th Jan 2019 (6 years ago)

K Mcintyre

5/5 Stars
My experience with them has been nothing short of brilliant very dedicated and hard working team.... Read more
10th Jan 2019 (6 years ago)

S Stoyanov

1/5 Stars
The company is very wrong and deceitful .... Read more
7th Jan 2019 (6 years ago)

N Chand

1/5 Stars
Awful service. Take forever to get one small job done. Rude receptionist.... Read more
17th Dec 2018 (6 years ago)

M Taylor-smith

4/5 Stars
Assett Grove have been working with Eaton Green for quite a while now and have been very helpful when it has come to message taking and giving. They always make us aware of the littlest and most difficult issues that may accure which we are able to deal with rapidly and successfully. They are always on the ball about finding out updates to deliver the best service to any clients, landlords and agency's . We would highly recommend them.... Read more
Landlord
13th Dec 2018 (6 years ago)

A sances

1/5 Stars
Assetgrove is a joke .. you give them a compliment over the phone and they will call you 100 times to tell u to put it in there review page lol jokers... Read more
28th Nov 2018 (6 years ago)

S Azad

4/5 Stars
Excellent customer service, great at resolving issues and a very reliable agency I would highly recommend this company to anyone. A lady called Indira was very friendly, helpful and supportive.... Read more
19th Oct 2018 (6 years ago)

M Clitheroe

4/5 Stars
Fantastic service and very helpful with any issues I’ve had as a tenant. Would definitely recommend this business. Indira Pariagh the receptionist, and Sue Dyer are very friendly and always happy to help any inquiries or problems I’ve had.... Read more
Tenant
19th Sep 2018 (6 years ago)

M Allert

5/5 Stars
Very good property management company. I have been working with them for many years and can have no compliants. Staff are very helpful and friendly. Would highly recommend.... Read more
19th Sep 2018 (6 years ago)

P Chapman

5/5 Stars
We have had a successful working relationship with this company for nearly a decade now and will continue to do so. Efficient and helpful staff.... Read more
12th Sep 2018 (6 years ago)

I Pariagh

5/5 Stars
A great company to work for. I have been with the company for nearly three years. The staff are all great. Work hard as a team and achieve high results. We work with tenant's, landlord's and agencies. We improve the tenant's living conditions and achieve great results.... Read more
12th Sep 2018 (6 years ago)

S Bassi

5/5 Stars
Excellent customer service when resolving any issues, concerns or complaints. Fast resolutions are always implemented. Would recommend.... Read more
11th Sep 2018 (6 years ago)

S Conteh

5/5 Stars
very reliable, instant phone pick up, a lady called Indira has always been a great support and always update on any outstanding maintenance job. fantastic company... Read more
7th Sep 2018 (6 years ago)

Anonymous Landlord

1/5 Stars
Assetgrove is a scam! They do not pay rents to their landlords. My rent is overdue by 3 months! They only delay and make excuses. Avoid them at all costs.... Read more
Landlord
15th Aug 2018 (6 years ago)

Ella

1/5 Stars
Unpleasant & unprofessional receptionist. Fake promises, careless and rude. Staff don’t know what they’re doing. They are arrogant and make you feel as if they are doing you a favor!!!!... Read more
2nd Aug 2018 (6 years ago)

E Discounts

1/5 Stars
Worst customer service EVER, receptionist and staff are very rude, careless and arrogant. Ignoring emergency issues even if there are vulnerable tenants in the house !! The company does not eveb deserve one star because of the receptionist as she represents the company!!... Read more
2nd Aug 2018 (6 years ago)

S Peterson

5/5 Stars
I have had lots of problems concerning the rented flat above my property. The last incident being my kitchen ceiling coming down due to owners neglect regarding a leak in the boiler . I spoke to Sue at Asset Grove who were managing the property at the time. I found her very helpful and sympathetic, and would like to thank her for her help and understanding. Written on behalf of Barbara Terry... Read more
5th Jul 2018 (6 years ago)

Anonymous Landlord

1/5 Stars
Asset grove promised so much and advised that they would out perform angels lettings who also offer a rent guarantee service. The have housed 6 children three adults in a four bedroom house, the garden is over grown and full of furniture dumped. Occupier has stated that Asset grove have promised to come and clear it a number of times but have still not done so. In a period of 2 years they have paid the rent over 2 weeks late twice and refuse to pay a charge for late payment, they pay the rent a few days after the rent is due even though the agreement states that rent will be paid before or on the rent due date. Not ideal considering the rent is already paid in arrears. Have served notice to them but knowing them, they wont clear the tenant in a hurry like before. I have chased Neil a number of times and he has failed to call me back even after a number of promises. If a tenant paid asset grove later a charge of £150 would be charged to the tenant but being the tenant in my case they refuse to pay any charges. Be warned when looking through the tenancy as the terms on their tenancy are all one sided to benefit them which is not a fair contract for a landlord. I will give the house to Angels lettings when i get the property back, this is who I should have gone with when I had the chance.... Read more
Landlord
27th Jun 2018 (6 years ago)

S Gooner

1/5 Stars
The most unprofessional receptionist I have ever had the displeasure of speaking to..you are representing a company love ..ACT LIKE IT...9 days without hot water or heating because a worker put the wrong part on the boiler I have a 9 month old baby and all she said it's irrelevant weather you have a child...Utterly disgraceful ..my boiler was working perfectly untill ur cowboy touched it,then you have the audacity to say it's my fault for switching it on by the switch to turn boiler on????...And then your cowboy plumber says"i don't understand why your boiler is not working if gas is coming out of the cooker"????... Read more
Tenant
15th Jun 2018 (6 years ago)

C Dhillon

1/5 Stars
If I could rate this company less than 1 star I would. The company has no structure and seems to be a scam. I gave my property to the company over 4 months ago and not once has the payments been on time, I am constantly chasing the rent and has sometimes been paid 3 weeks late. The property has also been sitting vacant and never occupied and apparently "isn't on the companies system" depsite having signed a lease etc. Shocking - stay away.... Read more
Landlord
13th Jun 2018 (6 years ago)

J afrangi

1/5 Stars
VINCENT LEBEOUF IS A LIAR, A THIEF AND A CROOK. HE IS WILFULLY WITHOLDING RENT IN BREACH OF THE TENANCY AGREEMENT. We have been landlords for over 15 years, and Assetgrove are by far THE WORST AGENTS AROUND. Rent has been paid late for the past 5 months, and not been paid at all this month. The property is overcrowded (in breach of the tenancy agreement, the HMO license and basic health and safety). Tenants have smoked (weed and cigarettes) and had multiple pets, both in breach of the tenancy agreements. The tenants had flooded the property, destroying a bath, and ruining a ceiling and landing. THEY CHANGED THE LOCKS AND REFUSED TO ISSUE US, THE LANDLORDS, WITH A SET OF KEYS. All issues that have been raised have been ignored, and the COWARDLY VINCENT LEBEOUF has hidden behind being 'in meetings' for weeks now. On the rare occasions we have gotten through to him he has been rude, hanging up on us, telling us to shush and now most recently SAYING "HE WOULD NOT PAY THE RENT, AND IF WE WANT THE RENT WE SHOULD ISSUE A SOLICITOR'S LETTER". This is outrageous, but sadly not out of the mould for a company like Assetgrove, who seem to be charlatans and slumlords. BELLA GAMBY IS ALSO A CROOK AND A LIAR, and previously worked for a reputable estate agency, during which time she convinced multiple landlords to let their properties to Assetgrove, before subsequently joining the staff of Assetgrove (no doubt with a healthy signing-on bonus). She has ignored all attempts to make contact. We have dozens of email chains evidencing everything, and have now sought legal advice. We will be pushing for full reimbursement, a penalty and a regulatory fine to ensure no more landlords (or, indeed, tenants) suffer at their hands. ALL THESE NEGATIVE ONLINE REVIEWS SHOULD PROVIDE SUFFICIENT WARNING - STAY WELL-CLEAR OF ASSETGROVE.... Read more
Landlord
8th Jun 2018 (6 years ago)

F Chow

1/5 Stars
My ceiling is leaking has been leaking they were suppose to fix it on Friday and now it's a bank holiday and my whole room is soaking???neighbour is never home what the he'll is going on????... Read more
Tenant
7th May 2018 (6 years ago)

K Szöll?si

1/5 Stars
Arrogant staff and disgusting attitude! Waiting for my deposit back for more than two weeks! NEVER EVER SIGN ANYTHING WITH THEM!!... Read more
Tenant
12th Apr 2018 (6 years ago)

W Lam

1/5 Stars
2017 --------- I am a neighbour, and I have had problems with tenants from Asset Grove. They use the property as temporary accommodation. They crammed a large family into a tiny property. I am facing a lot of noise issues, as their children are running, screaming and jumping. The tenants did say they were having issues with the property and had complained to Asset Grove about a serious health and safety issue. When the tenant moved in, they seemed pleasant people. So I was happy. However, more recently, the tenants have been throwing rubbish out of windows into my garden. I did complain to the tenants, but as you can imagine, I got abuse back. No apology. Companies like Asset Grove are providing temporary accommodation to tenants. They get tenant A from the council and place them in a property. They don't vet the tenants. No checks are done, if the tenants have been evicted for anti-social behaviour. On the bright side, I am just glad, the tenant are n't doing drugs, but as this is temporary accommodation, I don't know what sort of tenants, Asset Grove will put in next. If you are a landlord, don't cause misery for your neighbours by giving properties to companies like Asset grove. Find yourself professional tenants. UPDATE: 2018 - Above tenants moved out. New tenants have moved in. I am angry, their new tenants are playing loud music at FULL VOLUME. Another problem tenant from Asset Grove. Their tenants don't have any consideration of neighbours. It is people like me who work hard and pay our taxes, that is paying for the free home these tenants enjoy. This is what society gets back in return! I am worried about complaining, because I know I will get abuse back.... Read more
22nd Mar 2018 (6 years ago)

K Attilia

1/5 Stars
May be cheaper, but the worst customer service ever. Its worth paying a little more and be able to speak to someone that knows what they are actually talking about. Its so frustrating whenever i have to deal with the staff here. Can't wait to renew my contract and take my business else where, whereby i can receive some sort of customer service at the very least!!... Read more
Tenant
3rd Jan 2018 (7 years ago)

S Paszek

5/5 Stars
Amazing service... Read more
12th Nov 2017 (7 years ago)

C Okonkwo

1/5 Stars
The worst letting agent ever. Very arrogant staff with terrible attitude and customer service. They make you feel like they are doing you a favour. My house has not been looked after, it's in a terrible condition. They don't listen to tenants complaints and the house continues to deteriorate. I would think twice before using this company.... Read more
Tenant
8th Nov 2017 (7 years ago)

C Nugget

1/5 Stars
Company is awful. They don’t look after there Propertys leave tenants with there issues claim to have a 24 hour maintaince team but never do repairs you have to contact the council for them to do it. They care about money only not the tennants. Staff are rude and there Propertys are run by awful people and let out in bad conditions. Would stay clear also most of there Propertys are for care kids who they don’t look after and let there staff steal off them avoid. Let things happen in there company to there tennants that there other tenants are the blame for and do not care... Read more
Tenant
29th Oct 2017 (7 years ago)

E Ampomah

1/5 Stars
the worst management company ever, rude staff, strangers entering into your house without notice but when you call them about a repair they ignore you. don't feel safe in my house. PS they don't even deserve the one star.... Read more
13th Oct 2017 (7 years ago)

B uddin

1/5 Stars
The worst of the worst. They will win 1st prize for being the worst management agent ever. Extremely difficult and very rude receptionist, full of lies and bad attitude, does not want to listern. Never can speak to any managers, they will fool you by saying that they are the manager. The whole team in general is full of bad attitudes and dont give a dam about you. Talking completely from a tenants point of view. Thinking they will probably suck ass if u were a landlord or maybe im wrong. Properties are complete dog poo. Rodents and roaches in every property. I mean every property. If you live in any assitgrove property, i feel sorry for you. Go doctors and get yourself jabbed up. May god save us all.... Read more
Tenant
24th Aug 2017 (7 years ago)

D wilson

5/5 Stars
Very happy with the service I received! My flat was rented out quickly and all problems sorted straight away. One tenant turned out to be a nightmare and they were removed and the flat put back together! Why do tenants not respect properties??? ????.... Read more
Landlord
20th Jul 2017 (7 years ago)

ThePheonix24

1/5 Stars
Dirty unsafe properties!!! rude staff and bad communication... Read more
19th Apr 2017 (7 years ago)

S Miah

1/5 Stars
What a disapointment very bad service the works use the f word in the phone... Read more
12th Jul 2016 (8 years ago)

B Bibi

1/5 Stars
Extreamly bad service, office workers are rude do not deal with the complaints alse make fake promises... Read more
12th Jul 2016 (8 years ago)

S ahmed

1/5 Stars
Very very bad service the workers have no connection to the people in office also they come in your house without telling you. The office members use the f word.... Read more
Tenant
12th Jul 2016 (8 years ago)

K Weston

5/5 Stars
Great overall experience, great customer service, reliable and happy with their services... Read more
8th Mar 2016 (8 years ago)

A User

1/5 Stars
Useless bunch of staffs! One of the staff was Rude and using the F word over the phone. Don't care if you call thousand times they say we have logged it on the system sir! Someone will call you back!! The worst estate agents ever!!! One day they will be on the local papers nailed and shamed.... Read more
11th Feb 2016 (8 years ago)

F Direct

5/5 Stars
Great company and brilliant to furnish for, would highly reccomed.. A+++++++... Read more
9th Jan 2016 (9 years ago)

P Valentine

1/5 Stars
This company treats its tenants really bad never does repairs doesn't even sort out things for people with young children says that they will fix stuff but never does always makes excuses terrible company for tentents allways favers landlords ingnores stuff even if it is a danger evil people running this agency... Read more
Tenant
9th Nov 2015 (9 years ago)

A Panayi

5/5 Stars
Assetgrove are a great company to work with, they are honest and professional with their advice. I have given them a few BTLs to look after and they have guided me through all the pitfalls associated with renting properties. The Guaranteed rent scheme is a real plus as it gives total peace of mind. Is there a catch??? absolutely not!!! They know what they are doing and I would recommend them every time, a real 'asset' to have.... Read more
Landlord
17th Apr 2015 (9 years ago)

E Jones

5/5 Stars
Great company, can't recommend them highly enough! My property was let quickly and extremely efficiently, particularly thanks to the wonderful rep Kirsty Smyth. A great option if you're considering renting out your property.... Read more
Landlord
17th Apr 2015 (9 years ago)

A Chrysostomou

5/5 Stars
Asset Grove have helped me massively with my BTL properties. I now have peace of mind when it comes to receiving my rent each month and can highly recommend their service with confidence. I worked closely with Kirsty Smyth, who helped give a seamless service from moving my BTL's from other lettings agents to Asset Grove!... Read more
Landlord
17th Apr 2015 (9 years ago)
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