The team at Anthony Pepe are highly qualified and provide exceptional service. The team understand the area through and through and can provide a unique perspective and insight on the market. From being a first home time buyer, this was a much easier process. Umar was exceptional and was probably the reason I bought in the area - outstanding service and would recommend this team for any one's housing requirements
it is a shame i cant put -10!never ever i dealt with an agent who simply refused to show me requested properties. i called first time 3 weeks ago 3 times on friday to the office to book a viewing for saturday, nobody was available in sales and i have left 3 messages with my name, number and email address as well as we what i wanted to view.silence. i called 4th time and managed to speak to Mina, who didnt take any of my details so i asked for his, send him an email with timing for saturday and was waiting. silence.nothing on friday, saturday, monday...i am calling again on tuesday. nobody available from sales but they will call me back. received a call (only one call in 3 weeks time) that Mina apparently got my email just never responded back as he never hear back from the vendor and not sure when can book me in, but he will call me back.than whole week nothing. my partner is calling to book a viewing - the same story, spoken to Mina who never called back to book him either.
calling again this monday (3 weeks after), spoken to Nick who said that the house i wanted to view is not longer available as vendor has change his mind to sell - the house is still on the market ! but Nick said he could book me in for another house i wanted to see for this wednesday at 4pm and will send me a confirmation after we finish a call. never received one, no one called me to reconfirm or to show the house today as been agreed.
any reason why you going to work guys?is it not part of your job to call and book people in for viewings and actually sell the properties?
The office always picked up the phone quickly and all of my enquiries were dealt with promptly and efficiently. Nick worked very hard helping me sell my property and was really excellent at keeping me in the loop. Whenever things needing doing he did it straightaway and was very thorough. I highly recommend Winkworth Palmers Green as there was nothing I could find fault with at all- and Nick specifically was superb.
My husband and I are so happy with the friendliness and professionalism shown by Gabrielle, and Eren at Winkworth Palmers Green. Great communication, efficiency and smooth running of our home move. Highly recommend!
Sebastien and the team and KFH were great throughout the sale of our property. They offered straightforward advice and kept in contact on a regular basis. Most importantly they helped maintain the momentum in the sale to ensure we completed on time.
Very unhappy. I have spoken to your team and have requested the removal of a board which is in the wrong place, only to hear the gentleman on the other side of the phone sniggering under his breath. I was assured that the FOR SALE board would be taken down. I noticed someone from your team attend to the board in which I thought they were taking it down as per our discussion, however I feel like I am being mocked as instead of reallocating the board to it's correct place at the correct property; it was changed from FOR SALE to SOLD.
Kamal and Yolanda at Haart office has been really very professional and helpful. What is really made an impression was not only their professionalism, but their consistency and dedication to make the deal happen. They took the time to keep me updated and very well informed regarding the whole process. I do very much appreciate their efforts and time dedicated and it was a pleasure to deal with them.
I rented my property with Haart in October. They were fantastic in finding a tenant that suited my property within a short timescale. However, from the point that the tenants have been checked in I have raised queries and asked for them to be resolved. We are 4 weeks post them moving in and they still have not been despite me having conversations and emails to clearly state what I need - I have always had to chase - communication from their side has been appalling.
I have opted for a full management service with them but clearly their strength is finding the tenant but not much else. My advice to anyone using them is to use them just to find a tenant but then to do everything else yourself as I truly feel it would have been easier for me to take this approach.
5 star service! Recently sold my house through Bairstow Edmonton branch. From the point of instruction till completion, I had great service from all the staff in the office. Special mention to the branch manager (Mark) who gave me very honest and professional advice. His deep knowledge of the market clearly shone through. I achieved a great price for my house and the whole transaction went very smooth. I have had such bad experiences with the other agents in the area (poor advice, pushy managers etc) which made this experience stand out.
Very good customer service always willing to help when i ring for viewings and advice. You get text message to confirm viewing day and time.
Great estate agent when selling your house. We initially put our house on the market with another estate agent and were greatly disappointed due to the poor effort when advertising and the lack of viewings.
This all changed when we signed up with Kings Group Edmonton. You could see their effort to sell our house from day one. From professional pictures (you did a fantastic job Joe and Kieran), detailed description and floorplans to a constant number of viewings (again Kieran you worked so hard).
Finally we found a buyer for our house and Kings Group continued to help. From little things such as scanning and emailing my legal documents to my solicitor when my scanner wasn't working, to bigger things such as preventing my sale from falling through not once but twice. Charlie worked really hard to keep our sale alive as unfortunately our buying and selling process was like a roller-coaster from hell. From problems within the chain, to people pulling out of the chain to the whole chain collapsing . Stress was not even a word that could describe what we went through. However Charlie did an amazing job at fixing it all for us. Thank you Kings Group and thanks again Charlie.
Totally terrible company. Asking for proof of people's Bank balance. How dare you. You are only a sales agent. Then all the lies and rudeness of the upperty agents . You really need to be curtailed. It's time the government did something about this rude out of control money grabbing fear mongering industry.