I can highly recommend Anthony Pepe, Palmers Green if you are thinking of selling in the area. We recently sold our house through them and the service received was excellent from the initial meeting with Kris through to completion. He always took the time to discuss any concerns on the phone and gave a very personal service, as did all the team. Dealing with Andrea, their in house sales progressor, was always a pleasure and she worked so hard to make sure the sale went through. She really helped to navigate us through some quite stressful times when it looked like the sale might fall through and having such a friendly and caring person to speak to on the phone at these times was a great relief! We are so grateful to the team for all the hard work they put in to our house sale which has enabled us to move on and out of London. We wish you all the very best success for the future!
it is a shame i cant put -10!never ever i dealt with an agent who simply refused to show me requested properties. i called first time 3 weeks ago 3 times on friday to the office to book a viewing for saturday, nobody was available in sales and i have left 3 messages with my name, number and email address as well as we what i wanted to view.silence. i called 4th time and managed to speak to Mina, who didnt take any of my details so i asked for his, send him an email with timing for saturday and was waiting. silence.nothing on friday, saturday, monday...i am calling again on tuesday. nobody available from sales but they will call me back. received a call (only one call in 3 weeks time) that Mina apparently got my email just never responded back as he never hear back from the vendor and not sure when can book me in, but he will call me back.than whole week nothing. my partner is calling to book a viewing - the same story, spoken to Mina who never called back to book him either.
calling again this monday (3 weeks after), spoken to Nick who said that the house i wanted to view is not longer available as vendor has change his mind to sell - the house is still on the market ! but Nick said he could book me in for another house i wanted to see for this wednesday at 4pm and will send me a confirmation after we finish a call. never received one, no one called me to reconfirm or to show the house today as been agreed.
any reason why you going to work guys?is it not part of your job to call and book people in for viewings and actually sell the properties?
Many thanks to Liam for his efforts in leading the sale. Always responsive, positive and helpful.
Great job and will be coming back to you again on future sales.
Very unhappy. I have spoken to your team and have requested the removal of a board which is in the wrong place, only to hear the gentleman on the other side of the phone sniggering under his breath. I was assured that the FOR SALE board would be taken down. I noticed someone from your team attend to the board in which I thought they were taking it down as per our discussion, however I feel like I am being mocked as instead of reallocating the board to it's correct place at the correct property; it was changed from FOR SALE to SOLD.
Thank you sooooo much Alexei....and all the staff with the help of purchasing out very first home. We previously had a bad experience with a another estate agent because we were first time buyers but i am so glad to say that not all agents are there to take you for a ride, castles understood that we were serious buyers and we were treated as such therefore i must say its a great company with hard working, honest and understanding people providing excellent service
We got ourselves A dream house worth waiting for. We made it our own and very happy thank you again Alexi.
Alexei De Crescenzo sold our house with great professionalism during a dip in the market. He was helpful, optimistic and unfailingly polite throughout, and always remained calm even at the most stressful parts of the process.
I just wanted to say that Caglar and Bugra worked extremely hard to get us the house we are staying in. Throughout the whole process they were very professional and friendly. The house is very nice for me and my family and I will refer any friends and family that I have.
Totally terrible company. Asking for proof of people's Bank balance. How dare you. You are only a sales agent. Then all the lies and rudeness of the upperty agents . You really need to be curtailed. It's time the government did something about this rude out of control money grabbing fear mongering industry.