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- Novus Residential - Winchmore Hill
Novus Residential - Winchmore Hill
Closes at 8:00pm
The Green, Winchmore Hill, London, N21 1HS
Novus Residential Winchmore Hill are an estate agent in Palmers Green. They mainly list properties in AL6, EN6 and EN5. Over the last 6 months, they've listed 7 properties, with 10 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 8:00am - 8:00pm
- Tuesday 8:00am - 8:00pm
- Wednesday 8:00am - 8:00pm
- Thursday 8:00am - 8:00pm
- Friday 8:00am - 8:00pm
- Saturday 8:00am - 8:00pm
- Sunday 8:00am - 8:00pm
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Performance stats
- % of asking price
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- Average sell time
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- Fee
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Novus Residential - Winchmore Hill Reviews (50)
74%
4%
0%
0%
22%
zake yusfe
Novus have been great, specially Joanna Wade. She responds quickly and resolves problems we have in our building.
29th Jun 2022 (6 weeks ago)
Anastasis Theokli
More than happy with Novus they have managed to maintain the Tysoe Estate well whilst keeping service charge increases reasonable They have been able to undertake large projects (internal Decoration)using the sinking fund so no for one of payments from lease holders (lease holders nightmare). This has been mainly due to there flexibility to work with current residential Directors to look at ways to cut cost and save money i.e. Directors doing the fire alarm and emergency testing and using a local resident to act as an onsite caretaker/gardener.
The five stars are mainly down to our block manger Joanna Wade. I'm a long term resident and former Director of Tysoe Avenue and I've worked with her for many years. Jo is an actual pleasure to deal with. Very efficient and organised and she really knows her stuff and always willing to help. Really feel like you get a personal service, makes you feel like she only manages Tysoe Avenue which I know is not the case as she has a crazy work load. GOOD JOB JO!!! I sleep better at night knowing you our at the helm.
Anastasis Theokli - TAZ (79 Tysoe Avenue, EN3)
19th May 2022 (12 weeks ago)
Carla Allen
Novos are great and easy to deal with. They respond to issues promptly and efficiently regarding block management. I would highly recommend them!
18th May 2022 (12 weeks ago)
TwistedCitaro
Send 7emil waiting for response for 2month very poor
26th Apr 2022 (15 weeks ago)
Srishti Dhawan
From day 1 of our move to St Johns Wood, Scott has been an absolute pleasure to deal with. He is approachable & friendly and is quick to respond to questions. We've now moved out of that property - and our moving out process was just as smooth. We highly recommend Scott.
9th Feb 2022 (6 mo. ago)
Paula Phelan
Joanna Wade at Novus Residential is professional and helpful and quick to reply to any questions. I would highly recommend.
31st Jan 2022 (6 mo. ago)
A B
Excellent service - I use them both as a landlord and in my capacity of a Director of a property management company. They are highly responsive and effective and they really know the business of lettings. Have used multiple property management companies over the years, Novus are the best by far.
31st Jan 2022 (6 mo. ago)
Nic Rixon
Very pleased with this management company, quick to solve any problems on site, a friendly and professional company.
31st Jan 2022 (6 mo. ago)
Haroon Chaudhry
We came across Novus as a result of finding a property to rent as a result of work movements. This was clear at the early stage where the agent Scott was told that the purpose of moving was due to work. At the initial stage there was a lot of pressure applied to put down a deposit, being hounded with potential other viewings and that the property would not be on the market.
Due to work locations being moved unexpectedly, we queried whether we could break the contract and pay whatever was remaining. Surprise to myself was that there was first no process in place, and the agents were rude over the phone offering no help. After some time, I was returned with an answer that it would cost best half of £700 to break the clause, and this would be with VAT. Not only was I disappointed with the attitude, but the way this business claws back their costs through their clients was rather upsetting.
On trying to work with them and agreeing to the fee, we were then put on the spot to pay the money upfront, even before having carried out any sort of work. Th thuggery and brutal approach to customer service was the worst I had experienced. We were confused, lost and out of pocket, and it was a never ending nightmare dealing with Alex and Scott.
After a dreadful wait, a week later we were out of the property. My advise would be please avoid this business. From what I understand there are two people running a rather unorganised and money grabbing business. Save yourself the hardship and look to someone more professional for your property needs.
18th Jan 2022 (6 mo. ago)
mike697donch
I have been dealing with Novus for a while and I can't say a bad word about them, always delivered for me and took any stress I had away
Always had a good tennats from them and sure to keep using them in the future.
1st Nov 2021 (9 mo. ago)
anita sham
extremely rude,most aggressive and unprofessional agent Julian Harris. He is incapable to solve Health and Safety problems in communal area. High maintenance budget without proper explanations. Poor quality service and awfully unhelpful.
10th Oct 2021 (10 mo. ago)
Ivy Shum
I own a freehold terraced house in a managed estate,. I pay service charges to managing agent annually and attend AGM to raise our opinions on maintenance budget. When I sat in the AGM I queried the high budget for gardening maintenance where the gardening work only carried out in the remote apartment block area while there is no communal garden in my terraced houses area. Julian Harris of Novus Residential suddenly got mad with my query, may be he thought that I was trying to use this query as an excuse to avoid paying service charges. He then insulted me in front of all attendees of the AGM by saying I was wasting director's time. He ordered me to write to my freeholder (but I own a freehold house) or to look at my title deed or to consult my conveyancing solicitor to confirm that I am liable to pay service charges. In fact I have no indication nor intention to avoid paying service charges and have always paid in full. I was so shock at his madness. It was very unprofessional and aggressive of him.
Most important of all, this managing agent is incompetent to manage Health and safety risks posed by individual household in the middle of the communal area. Julian Harris only cares about collection of service charges.
9th Oct 2021 (10 mo. ago)
kate duffy
We used Novus to rent 2 properties and sell one over the course of a number of years, it was a pleasure. Brilliant communication, a delight to deal with, great value, very knowledgeable and such great service. I would highly recommend Novus for your property needs in North London.
23rd Jul 2021 (1 year ago)
andy evangelou
Terrible! Put the phone down on me half way through a conversation. If they could not help, there is ways of speaking to furture clients!
6th Jul 2021 (1 year ago)
S Sliman
Having dealt with Julian and Joanne over the past 3 years, I have always found them to be very professional and quick to respond to any issues I have thrown at them.
26th Jun 2021 (1 year ago)
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- Novus Residential - Winchmore Hill
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