L Lewis
Personally I found them to be quite unprofessional. I booked a viewing for a rental property with Mr Bansal, who not only did not show up, he didn't tell me that he wouldn't be showing up until I called him 5 minutes after the meeting was supposed to take place.
I gave them the benefit of the doubt, and attended the office for a meeting. I entered, and he told me to wait outside (on the street in freezing temperatures) whilst he finished his call.... Read more
Tenant
13th Jan 2025 (29 days ago)
X LIU
Their service is professional and nice.... Read more
25th Oct 2024 (16 weeks ago)
S SOOD
They are good.... Read more
8th Oct 2024 (18 weeks ago)
A Chukwuka
Very good and reliable.... Read more
7th Sep 2024 (22 weeks ago)
S Millsap
Wonderful... Read more
28th Jun 2024 (7 mo. ago)
J Gustanski
I am getting credit in my game for giving this game a review... Read more
28th Jun 2024 (7 mo. ago)
D Mohapatra
I got the pleasure of interacting with Bansal Estates for my property needs and the experience was exceptional. The team is professional, friendly and warm making the interactions feel much more easy and comfortable.... Read more
25th Jun 2024 (7 mo. ago)
L Meynell
I used Bensal estates when looking for a rental property in the Coventry area last year.
They were very helpful and secured me a fantastic property in the city centre. 5 star service.
Highly recommend.... Read more
Tenant
24th Jun 2024 (7 mo. ago)
S IS
Oh my goodness, I can't even recall those times. awful encounters. managed to survive somehow. Snails, mould, water and air leaks, rats, and other things. The lady owner dies for money there. Never a wise choice for anyone, ever. if your family is around you. Please never consider falling victim to the Bansal estates scam. Please stay away. I only learned about these people after I had paid my advance. Their previous tenants warned me. But I really didnt had any option as I already signed the contract. My 1.5-year-old daughter was often ill because of the unsanitary state of the house. The woman who works there is heartless. Pathetic experience. Ruthless lady.... Read more
Tenant
15th Jun 2024 (7 mo. ago)
K Suresh
One of the worst Estate agencies in Coventry, never rent any property that is managed by this agency.... Read more
Tenant
8th Jan 2024 (1 year ago)
A singh
Great Service, very smooth process. Good communication, great customer service, would recommend to anyone searching for property.... Read more
29th Oct 2023 (1 year ago)
S Tanwar
I have had the pleasure of engaging with Bansal Estates for my property needs and I must say, their service has been nothing short of exceptional. As a family-run business, they bring a personal touch to their interactions, making the entire process feel more comfortable and less transactional
Their team is incredibly professional, friendly, and warm, making the process of moving to a new place easy and stress-free. Communication with them was seamless and any issues that arose were addressed promptly and efficiently.... Read more
19th Oct 2023 (1 year ago)
T A.Raja
Needed some accommodation for a student and they were quite helpful.... Read more
29th Sep 2023 (1 year ago)
ZuzanaKozlikova

DO NOT RENT FROM THEM!!!!
Simply misserable, absolutely everything. They had my rent raised with any chance possible and always searching for new reasons to get more money out of me (believe it or not but they raised my rent from 650pm to 900pm and also raised my parking from 50 a year to 650 a year - i wish i was making this numbers up but as hard as you are finding that to believe, i did myself too!! - hence why i left!).
If you will ever need something to fix, do not expect that to happen anytime soon or at all.
Also important to note is, If you enjoy living in mouldy, old and wet building which is absolutely impossible to heat and warm up, please do proceed, this is the place for you.
Also do not expect to have your deposit fully returned. Woman running the business has a history of deducting money from deposit from tenants for anything she can make up. I was warned about this by previous tenants but I did not listen. I am hoping that my review can help to protect you.
I have nothing nice to say about them, I am very disappointed in these people and never thought I would have to write review like this about them as they try to fool you with nice first impression. I feel robbed. I do not recommend.... Read more
Tenant
9th Sep 2023 (1 year ago)
M Sadiq
Perfect service!!!! great team !!!. They helped me get settled in the apartment best estate agency in Coventry no doubt... Read more
Tenant
18th Aug 2023 (1 year ago)
G Jadhav
I am delighted by the service offered by Bansal Estates. It is one of the best agency for your house search in Coventry UK. Specially appreciate Mrs Bansal for her out the box help. I was with family stayed in a hotel not getting the house anywhere on time and there are lot of formalities one has to go through while Renting the property. But the process being followed by Mrs Bansal was very quick and helpful which sorted out my all Renting problems. I really recommend Bansal Estate agency for all the people who are searching property in Coventry and surrounding places.... Read more
Tenant
29th Jun 2023 (1 year ago)
R RAJ
I had good experience with Bansal Estates. They provided the right support and I would highly recommend them.... Read more
26th Jun 2023 (1 year ago)
J (Spaceman)
Excellent customer service, good understanding of property, landlord income money, will be using them because they are a family business I can trust with my portfolio... Read more
Landlord
29th Oct 2022 (2 years ago)
O Obisanya
If you are looking for a house to rent or buy in Coventry UK the They are the Agents to meet. They are very good and the the personnels are cautious.... Read more
9th Oct 2022 (2 years ago)
J fernandes
Baj or basal estate, very good place to deal with. Even after years of buying property with them, they always there or respond phone or email if any sutiation rise. Thanks baj... Read more
Buyer
8th Aug 2022 (2 years ago)
X wang
This agency is very good and my rental manager is very responsible and responds to emails very quickly. thanks again to Bhagwant sir.... Read more
14th Jul 2022 (2 years ago)
M Mahi
Ridiculous estate agent. They NEVER call back having you waiting around for days or Evan weeks. Constantly chasing them when they say they will call back.
Lady in the office makes up 1000 excuses sick of it. No help what so ever... Read more
30th Jun 2022 (2 years ago)
B Grewal
Good manner poeple running business from long time... Read more
10th Jun 2022 (2 years ago)
J Gilbert
Have been with the renting through the bansals for over 2 years and the landlord has finally decided to move us to different agents!! Response times were slow, problems were never fixed and the landlord was never informed of our issues. Claimed to have done inspections every 6 months as per the contract and we only had 1 inspection in our entire 2 and a half years with them. Also tried to increase our rent without informing our landlord. Problems wouldn't have been solved if we didn't have direct contact with our landlord. Would not recommend.
Update:
All of what the bansals have stated is lies. We had a meeting with themselves and our landlord and all was made clear then. Awful agents who tried to turn us as tenants against out landlord and failed in doing so. Organisation is poor and communication even worse. Avoid at all costs.... Read more
Tenant
1st Nov 2021 (3 years ago)
J Gordon
Great friendly service!... Read more
31st Oct 2021 (3 years ago)
A Li
It is one of the best agencies in Coventry.
On the recommendation of friends, I turned to agency"Bansal" and were completely satisfied with the work of the agency's employees - professionals in their work. The question was resolved quickly, they selected a house according to my requests and criteria. Remained the best impressions from communication with the owners of the agency and all the empoyees. Thank you for your professionalism, kind attitude and understanding of my preferences.
Zanna.... Read more
6th Sep 2021 (3 years ago)
B Vanheems
I have had my property let with Bansal Estates for eight years now and have found the team there friendly, communicative and efficient throughout. This family-run business brings attention to detail and an honest, personable service that is genuinely refreshing. I wouldn’t hesitate to recommend them!... Read more
Landlord
13th Aug 2021 (3 years ago)
A AlMougy
Since the first day in my flat, Bansal Estate were very understanding and helped me to replace my ground floor flat with a first floor one when i first come to checkin. During my stay, they were supportive and caring. Then, when i wanted to move out for personal reasons, they helped me find a new tenant and I got my full deposit back as well as a refund for the rest days in my contract in a short time.
I am so happy for my experience with Bansal Estates professionals, and I had to thank Balraj for his kindness and his amazing service and support.
Bansal Estates know how to deal with international students and try to make them feel home. They are very ethical and respectful.
The flat itself was very nice and big with nice furniture. The location was amazing. I am going to miss being there.... Read more
Tenant
7th Jul 2021 (3 years ago)
C Lambert
Great experience in a very nicely furnished and modern flat in the city centre.
We had a lovely year renting with Bansal Estates, we had a small leak and when we reached out to Bansal it was repaired within days. Check-in and out was also quick and easy with no complications. Bansal replied to any of our emails very quickly and we always felt taken care of.
Upon leaving we proved that utility bills had been paid and we then got our deposit back the same day. It is rare to experience such a smooth and problem-free rental.
Highly recommend this professional estate agent... Read more
Tenant
5th Jul 2021 (3 years ago)
P Parekh
My friend and I rented a property on the Warwick Road from the Bansal Estates. The Bansals were very helpful in solving all the issues we had throughout the lease period. When we first moved in, the heaters weren't working and it took a long time to get the heaters running. Having said that, the delay wasn't due to the fault of Bansal Estates but due to the availablity of a component in the boiler. And, Bansal Estates did provide us with portable heaters on request till the heaters were fixed. I would like to specially thank Baj. He was very helpful throughout our stay and even helped us with the administrative stuff. Baj is empathetic, considerate, and sincere. I am really happy with the services provided by them and I would definitely rent through Bansal Estates again. I would recommend them to anyone and everyone who's looking for a property in Coventry.... Read more
Tenant
21st Jan 2021 (4 years ago)
H Anvari

Landlords AVOID
BAD PAYER For rental in 2019 I had my first rent in the second quarter of 2020! These guys are bad payers but your risk does not stop there.
YOU ARE AT THE END OF THE Q: The family run their own portfolio of properties, so other properties are likely not to be the first in line to be let
KEEPING YOU IN THE DARK: You will see nothing of the contracts, some times even if you ask & must insist
USED APPLIANCES AT NEAR FULL PRICE: You hear your fridge is broken, & that they are ordering NEW fridge. When you ask for the invoice, it's from a lorry man! & the fridge is a used one....I wonder where my purported broken one went?!!
WATCH THE CONTRACT: Promises made to the tenants are not in the contract, so you get a lot less than you think....Tenant has written offer with utilities and cleaning BUT you see a contract without these inclusions
DISPUTES: two out of three lawyers I called had worked for Bansal & could not take my instructions!! Frequent issue I assume!
Good agents are hard to come by but some have worse habits than others
REVIEWS: Why there are a lot of really bad reviews & good ones, but not much in between? Perhaps the bad ones are real.... Read more
Landlord
4th Dec 2020 (4 years ago)
S Ricky
wonderful and incredible services?... Read more
5th Oct 2020 (4 years ago)
J ADAMCZYK
During seven years of living in Coventry in three different addresses, I had full support from Bansal Estates.... Read more
Tenant
25th Sep 2020 (4 years ago)
D Alçada
I had a pleasant experience with Bansal Estates. There were some issues with the house along the way, but they were often quick to solve the problems and very helpful when answering questions.... Read more
12th Sep 2020 (4 years ago)
D YANG
Mr Baj and his son are really nice. They brought me to view their available properties and answered my question with passion and kind. Mr Baj is a great man, he devoted into his career without any complain. I am really pleased when talking with them.... Read more
11th Sep 2020 (4 years ago)
G sharma
Really professional and have very good house
Highly recommended????.... Read more
10th Sep 2020 (4 years ago)
B Rensburg
Bansal Estates is helpful and friendly... Read more
10th Aug 2020 (4 years ago)
R Paškevi?i?t?
The Bansal Estates team is just incredible! Very professional, friendly and warm people made moving to a new place easy and stress-free. Had no problems communicating with the landlord, who was very attentive. Very happy with my decision to choose this company... Read more
Tenant
1st Aug 2020 (4 years ago)
A Cruz
During my tenancy I had a few unpleasant experiences, which were mostly the landlord's fault. I know that working for an agency puts the agent on a difficult position because they are the bridge between the landlord and the tenants, and when the landlord does not care about recurrent issues, the ones taken the blame are often the agents. All the problems were reported to the agency and they tried to solve them, sometimes taking an unreasonable amount of time, but,
once again, because of the landlord.
I also had some pleasant experiences. As a student, it is hard to find a place to leave my stuff before my new tenancy starts and Mr. Bansal allowed me to leave them at the property throughout the summer. In addition to that, he kindly allowed me to spend the night at the property after the checkout, because he knew my flight was only on the following day.... Read more
Tenant
1st Jul 2020 (4 years ago)
K Li
I highly recommend the Bansal estates. I've been lived for 5 months. And I enjoyed the best time with my husband in the lovely property. We're satisfied with the house and the team is really kind and helpful. The property is clean, well-furnished, and good condition to live. I think I will still choose the Bansals after I back Coventry.... Read more
Tenant
1st Jun 2020 (4 years ago)
B Morilla
I have just left one of the Bansal Estates properties and I can confirm that during the whole time I have been living there (10 months) they have been attentive to the needs of the tenants. The house was in very good condition, much better than other pigsties I saw before I found this one. I had to leave the house before the lease ended and they were willing to negotiate so that no party lost money and they helped me with the procedures to leave the house. I recommend them.... Read more
Tenant
20th May 2020 (4 years ago)
H J
Lovely property, clean and in great condition! Really enjoyed our tenancy.... Read more
Tenant
28th Mar 2020 (4 years ago)
K Riess
do not recommend... Read more
29th Feb 2020 (4 years ago)
M Gonçalves
The worst experience that I've had!
From:
Slugs everywhere!
Nails on the floor!
Broken handles!
Mold on the walls!
And everything when asked to get fixed took ages and many of the problems are still not fixed!
I'm very disappointed....... Read more
Tenant
28th Feb 2020 (4 years ago)
A Mathias
Great Estate managers with warm reception... Read more
29th Jan 2020 (5 years ago)
B Eric
Very Nice family run estate agent buisness.... Read more
16th Oct 2019 (5 years ago)
J White
I had an enjoyable relationship with Bansal Estates, the team were very friendly and helped me move in to Coventry. I would definitely rely on there expertise in the future again.... Read more
29th Aug 2019 (5 years ago)
C Deane
Baj was a very friendly and helpful landlord for my 10 month student letting. Always prompt to respond and happy to help with everything... Read more
Landlord
7th Aug 2019 (5 years ago)
J Goode

Baj from Bansal Estates is a superstar!
My wife & I moved to Coventry late March and needed to find a place asap. Our requirements were not the easiest (short tenancy, location etc..) and we had spoken to a few agents before and were very nervous about the whole process. Then I came across Bansal Esates on one of the real estate portals and sent Baj an email.
From get-go Baj was amazing! He was warm and friendly, very accommodating and extremely helpful. He had excellent knowledge of the city and very quickly pointed us to a few places we might like. In fact, the place we moved into (less than a week later) was no.1 on the list Baj made for us.
Baj went ABOVE AND BEYOND to make sure we were able to get the place. He did an amazing job speaking to the landlord on our behalf. Baj is down to earth, friendly, very knowledgeable and a pleasure to work with.
Baj, thank you for making my wife & I feel welcome here in Coventry and making one of the most difficult aspects of our trip so much easier. We saved a lot of stress and sleepless nights thanks to you.... Read more
Tenant
5th Jun 2019 (5 years ago)
B Singh
I have known Mr Bansal for many years and always trust him and his family to deliver strong results for the portfolio that they manage on behalf of my partner and I. They always make sure they move the right tenants in, someone who looks after my houses. Thanks to them I have managed to keep overheads due to wear and tear very low. Thank you Raj.... Read more
Landlord
5th Jun 2019 (5 years ago)
M Darbyshire
Highly Recommend. Easy application process and got my deposit back at the end of the contract. Thank you team Bansals.... Read more
Tenant
3rd Jun 2019 (5 years ago)
C Robey
My first experience of dealing with Bansals. Very happy with their service and attitude. I will be using them again in the future.... Read more
29th May 2019 (5 years ago)
S Kaur
I do not often write reviews but the team at Bansals really are 5 star in everything they do. I recently got my property valued by Mr Bansal who provided expert knowledge of the local area. The agency fee was extremely competitive with a non aggressive, polite and honest approach. Thank you.... Read more
Seller
10th May 2019 (5 years ago)
S Lotay
Fantastic service from Bansal Estates. It was a great experience doing business with them. A very friendly and professional team. I would definitely use them again and recommend them to anyone looking for a quality and trustworthy estate agent!... Read more
15th Apr 2019 (5 years ago)
C Murphy
Always pleasant to deal with.... Read more
24th Mar 2019 (5 years ago)
J T
before signing and paying the fee, the attitude and service is top class. After signing and paying, they are acting like we are strangers and dont care. They only care about getting the money, they say whatever you want to hear. Avoid!... Read more
4th Mar 2019 (5 years ago)
S hassani
One of the worst agencies I have ever dealt with in my entire life. I do not recommend any one to deal with them, I had a leak in my sealing and they did nothing about it, they just ignored me almost every time I approached them. Not professional at all. I hope no one experience what I have been through. They charge for silly stuff and they made me wait for a whole month just to get my deposit back whereas I have been calling them on a daily basis and their response is just unprofessional, giving me silly excuses.
I do not recommend any one to ever deal with them as I myself went through a lot with this agency.... Read more
Tenant
22nd Oct 2018 (6 years ago)
D Zvereva
Not responsible, always promising that they will get back to you and never do so. You have to chase them all the time even for small requests. Always had a feeling like they want just to get rid of you in a way of saying that they will call back with the issue sorted which they don't do.... Read more
21st Oct 2018 (6 years ago)
R Lall
Dealt with Bansals for over 20 years and have purchased property via them and then let through them. They made my purchase hassle free. They let out my properties and have kept me up to date with any issues which helps me to resolve any problems quickly and efficiently and they pay me on time. From what I understand from my tenants is that they enjoy dealing with Bansals... Read more
Landlord
12th Oct 2018 (6 years ago)
B B
The team at Bansal Estates are always very helpful and professional. I currently have my small portfolio managed by them and they always keep me well informed. I have been very fortunate with the tenants that Bansals have sourced. I must say that the team, Raj, Belle and Baj has been an absolute pleasure to deal with. I've had other dealings with agents within Coventry and the level of service and detail doesn't even come close to that of Bansal Estates. 5 stars all round from me.... Read more
Landlord
4th Oct 2018 (6 years ago)
D ILAN
Great experience with the lettings agency of Bansals.
Would definitely recomend to anyone looking to rent a property - great agency to deal with.... Read more
Tenant
3rd Oct 2018 (6 years ago)
A Hadjou
It took a whole month to get my deposit back only to get 60£ less and then they say it is a "check out fee" mentioned in the tenancy agreement. These hidden extras are taking advantage of students who cant just not sign the contract after all the hassle of finding a place just because there is now a 60 quid charge for MOVING OUT. And this fee is not included in their fees page on their website.... Read more
Tenant
28th Sep 2018 (6 years ago)
O Nelson
A great Coventry family business. Would recommend to anyone.... Read more
27th Sep 2018 (6 years ago)
N Basra
I ADVICE NOONE FROM COVENTRY USE THIS AGENCY! They are the worst estate agents I have ever been to. They do not communicate with anyone and they owe a lot of people money. Mrs Bansal is the worst person to speak to and thy take massive advantage off students. So if you are a student don’t ever be with these. There houses have nails coming out the floor and they are dirty and damp everywhere. So therefore, I repeat NEVER GO WITH BANSAL ESTATE AGENTS!... Read more
Tenant
26th Sep 2018 (6 years ago)
J Budworth
We have sold numerous properties with Bansal estate agents and purchased with no issues at all and found the hole family pleasant and polite would highly recommend... Read more
Seller
17th Sep 2018 (6 years ago)
H Tili
Just take a look at bansal's rating and the reviews that people leave. Take into account how personal bansal's get over reviews that don't have at least 4 stars, which is so unprofessional and childish. Throwing random accusations, as a defensive attempt of their incompetence, at people who have dealt with them one way or another - people that were disappointed with bansal's customer support and service, if you can even call it that way, and thus disappointed by bansal estates and have had a really bad experience.
I have also had a really bad experience with that particular agency, I'm not going to go into any details, because the taste is still bitter, but I'm just throwing my two cents here, expecting a reply to my review, saying a bunch of defensive nonsense, just like in the previous reviews people have left. Cheers and take care!... Read more
11th Sep 2018 (6 years ago)
J Fernandes
Very helpful and understanding people. Mr.Bansal,mrs bansal and baj are kind and understanding, always pleasant to talk and will guide correctly also handle any issue coolly . They helped me to purchase house. Thanks lot... Read more
Buyer
28th Aug 2018 (6 years ago)
O Stewart

So I waited until I received my deposit 5 minutes ago to write my review. (You'll understand why). Do not do business with this agency. The fees, the deposit, the rate of rent was disproportionate to the quality of accommodation my boyfriend and I were given. The hob didn't start without a lighter, which we were told about by Mrs Bansal the day we moved in and then she had the cheek to question why(?) this was the case & why it needed a lighter on the day we moved out. The gutters on our roof were filled with plants and caused a lot of mould inside the property. The rain this year was bad and we had pots collecting rain water on the window sills for days. Even their contractors would tell me that they've been telling this agency for years to sort it out, especially the faulty boiler.Time and time again I called, and the woman came, took pictures and told me they would have to call a roofer. Of course this was all a lie because the property was about to be demolished and we would have to leave sooner than expected (thank God). My boyfriend went back the other day to leave the key and collect a few other belongings, only to find the place in a state (they had already started ripping out the kitchen) and the appliances dirty anyway, but hey! because it was stated in the tenancy, they've charged us £80 to have those appliances cleaned anyways. Oh wait and once your contract's done its £120 just to leave! looool and you know whats hilarious? As I'm leaving down the stairs she asks me if I'm looking for anywhere to live next academic year. Lol certainly not with you honeyyy. Rude and dismissive over the phone so of course I gave it back to them. A family business so they will hunt down your money together. Don't even think about calling them. I WAS NAIVE SO YOU DON'T HAVE TO BE! Read the other comments if you don't believe me!!... Read more
Tenant
28th Jun 2018 (6 years ago)
C loco
Thank you so much for your support and we look forward to working on our next project together!... Read more
28th Jun 2018 (6 years ago)
M kyomile
If you looking for world class professional thieves these guys are good at it. Worst estate agency in this universe.... Read more
4th Mar 2018 (6 years ago)
S Davis
I came to bansal's just before Christmas. They knew I was hoping to move in quick. I gave them 370 for a holding deposit and credit checks. For the first few days after the credit check was completed I rang every day and they kept waiting on landlord. Last time I spoke to them was 5 weeks ago and they still haven't updated me. No contact at all. Wish I had read the reviews think it's best to cut my losses.... Read more
Tenant
5th Feb 2018 (7 years ago)
J Jeeva
One of the worst estate agents I’ve ever come across. Been 5.5 years in UK but never had an awful experience then them. All they care about is money that’s it don’t expect any customer satisfaction from them. Booked a house with them there were no locks in the room until we moved in. No required essentials were present such as microwave, dustbins, proper shower etc. The fridge was broken which we told them from the start and they put the blame on us that we broke it. Other people living in the house didn’t pay their rent, electricity bills and other expenses which were deducted from my deposit even though I left the house 2 months before others left and never got my money back. So If you care about your money and less pressure don’t go to them because you’ll be writing the same thing as I am right now in the near future and the only response you’ll get is “kindly contact the office to discuss this matter in more detail”... Read more
Tenant
12th Jan 2018 (7 years ago)
Radek
They are alright... Read more
31st Dec 2017 (7 years ago)
K Chana
Impecabble professionalism and customer service from Baj Bansal. As a first time buyer I did not feel any level of pressure or stress as I genuinely knew that Mr Baj Bansal would assist me with any questions or queries I had. Thank you very much.... Read more
Buyer
8th Oct 2017 (7 years ago)
A Milinyt?
Very lovely, warm and helpful people. When the bed broke in my flat, they replaced it in two days (they would've replaced it immediately but it was a Sunday and the furniture store wasn't open). Mrs Bansal is kind and understanding, always pleasant on the phone, happy to answer any questions I have. She helped me out when I had a misunderstanding with my neighbours, and came over to check on the flat after a major storm. After I told her I had to move out soon due to a job offer in a different city, she put up an ad online on the same day. Bansal Estates have definitely contributed to a pleasant, worry-free tenancy :)... Read more
Tenant
3rd Oct 2017 (7 years ago)
V Matei
- 4 weeks to fix central heating issue (in the middle of the winter season)
- not answering e-mail, not returning calls
- only after repeated contact attempts from tenants and branch visits.
- half of the deposit charges were not realistic - problems that needed to be solved by the agent or issues that were existent at the start of the tenancy.
- very very poor customer service
- they don't care about ANYTHING but money.
Avoid at all costs. Don't be fooled by friendly tone of voice.... Read more
Tenant
19th Sep 2017 (7 years ago)
M Sofuyi
Very rude, they will over charge you if they can. They take decline guarantors to make money off reference fees. Poor service... Read more
7th Sep 2017 (7 years ago)
A Adebanjo
They're not all that. Bad service.... Read more
24th Aug 2017 (7 years ago)
B Suthagaran
Absolutely awful... We have paid a deposit for a house more than 3 months ago and we still have not received any information as to what is happening.... absolutely poor customer service... Read more
Tenant
2nd Aug 2017 (7 years ago)
R Power
expensive admin fees, poor housing quality, several issues with the house with no sympathy, barely any response. no response to emails, rude and dismissive staff, unpleasant experience. True, I read the t&c's before entering the contract, but my housemates are so ignorant, knew i never should have opted for this house in the first place. Very clever family, nice to your face but arrogant and adroit. NEVER CHOOSE THIS ESTATE AGENTS, I'm sure they still owe me money.... Read more
Tenant
27th Jul 2017 (7 years ago)
A G.
Very poor customer service. Not replying to emails and need to be hard pushed to fulfill basic contractual obligations like collecting meter readings, informing utility companies or returning the deposit. They are simply not doing the work they were paid for. There is too much competition in the estate market in Coventry to consider them in the future.... Read more
Landlord
26th Jul 2017 (7 years ago)
Farwa
I stayed with Bansal Estates for three years and i should say that they are very professional people.They protected me as tenant and whenever a repair needed done they made sure that it was done asap and to a high standard.They offered me a property when everyone else out there said NO DSS. And i'll always be thankful to them for believing in me.Their paper work is strong which protects a Landlord and a Tenant.Last but not the least my deposit was returned back in full within 10 days of leaving them.I will highly recommend Bansal Estates to anyone who is looking for a trust worthy Estate Agent.Thanks Bansals... Read more
Tenant
8th Jul 2017 (7 years ago)
M Hafiz
*BEWARE* Thief's who are after your money but not bothered about selling the property! Let's not start with the fake viewings! Every now and again they send some people over to view the property. The actor's and actress's that they sent over were terrible! I guess they're over enthusiasm didn't help.
Definitely avoid!... Read more
Seller
21st May 2017 (7 years ago)
J Jan
At start they are very nice with but once they put in u agreement and get the mony then after never care for u.and ignore u for anythink u need they are lezy i have no choice but to give them 1 star .there value is 00000 star.never deal with them... Read more
16th Mar 2017 (7 years ago)
mordekhay
liars, as soon as you give them money don't expect them to give it back. they dont give you all the information unless you've paid before hand. and as soon as you know it, it too late.... Read more
21st Mar 2016 (8 years ago)
V Dian

Bansal Estates are not responsible for their tenants. They don't keep their promises and also they lie to you in order to get your money. Don't trust them. I rent a property and when I moved in the house was not ready at all for living ( no heating, no lighting bulbs in the house, uncomfortable matresses and also the walls were freshly painted and undryed ) This is not acceptable because I moved in 22 days after my contract starts, which means that the house must be ready by this date and suitable for living. Also I imformed them for my coming but that does not help me to start my University year normaly. When I sighed the contract they promised that it's not going to be a problem if I want to move out 3 monts before the conctract ends if I give them a notice 1 month in advance. Guess what... this doesn't happen.
Also if you are international student better find another agency, because Bansal Estates wants from the tenants 6 months in advance the rent and after these 6 monts they want the rest of the money ( another 6 months ) in one goal. The other agencies don't work like that.... Read more
Tenant
9th Mar 2016 (8 years ago)
E Afedo
Bansal Estates is despicable, not only do they breach the contract to hold on to your money they rent out poor quality homes, trust never you opt for 75, King Richard Street, CV2 4FX bad insulation, bad sewage drainage ,leakages , bad customer service, just to mention a few and after 3 weeks I still haven't received my deposit,please I beg of anyone who is considering this agency ,don't and I repeat don't fall for their scam. I would very much appreciate the requisite law enforcement agencies to look into the dealings of this agency... Read more
Tenant
18th Feb 2016 (8 years ago)
L srodon
Bansal Estates recently sold a commercial property for me. They achieved an excellent price and really went "the extra mile" to conclude the deal. Their senior partner, Raj Bansal, has extensive local knowledge and contacts, and his office support staff are efficient, friendly and helpful. I would certainly use this firm again and highly recommend them.... Read more
Seller
11th Apr 2015 (9 years ago)