Anonymous
If I could give a 0 rating I would! They seem all nice at first then boom the change! I posted a previous review of how ignorant they are, once accepting to look round a house before they even let me sign the agreement they demanded I took down my bad review! The house standards where disgusting to say they have regular cleaners coming in. Also maintenance never came out and did any repairs! In the welcome pack you get they try and intimidate you by saying if you leave we will find out where you have moved too. I notified them I would be leaving on the date of my 3 month tenancy and since the day I left they have been adding cleaning costs (which the room was spotless upon leaving) not to add when I did move into the room I had to clean it before putting my things in there as it was disgusting also damage costs which where never there. I asked for photo evidence and they couldn’t provide me with anything! Then they are charging me rent for a room I moved out of! To then be sent threating emails and text messages for this money to be paid in which I didn’t owe them a penny. Now I have been summoned to court for all of this! Trying to make my life difficult by having a CCJ put against my name so I couldnt get another house (all stated in the welcome pack which I have saved and will be coming to court with me with the rest of the threatening emails and text messages)STAY AS FAR AWAY FROM THIS LETTING AGENCY! Not worth the hassle and the manner they speak to you in is absolutely disgusting! No people skills whatsoever and not professional in any way shape or form!... Read more
Tenant
20th Dec 2024 (27 days ago)
N Houlden
If I could give 0 I would they have refused to sort out a broken tv in my room whoever did a room inspection stole money out of my room other residents stole me food and the letting agency ignored my complaint avoid at all cost they take your money and don’t sort issues out do yourself a favour stay away from them... Read more
Tenant
24th Oct 2024 (12 weeks ago)
C Power
Amazing company uh always promto on call outs... Read more
11th Oct 2024 (14 weeks ago)
Amazing property agency . Nothing is ever to much trouble to them . They are amazing and very prompt and very professional with everything. I’ve met Molly Shaun and Steve they are amazing and a credit to bespoke keep the good work guys... Read more
Tenant
10th Oct 2024 (14 weeks ago)
A lingarkar
My Ambaji,
I wanted to share my remarkable experience with Bespoke Letting over the past year. Their dedication to maintaining high standards is truly impressive. Every two months, they conduct thorough inspections and ensure the property is impeccably clean. Whenever I encounter any issues or need assistance, their response is swift and efficient, addressing all concerns without hesitation.
I would like to highlight Shawn, one of their inspectors. His professionalism and friendly demeanor make him an extraordinary asset to the team. His ability to resolve issues and offer help is unparalleled, and I am grateful for his exceptional service.
Thank you to Bespoke Letting and especially to Shawn for making this experience outstanding.... Read more
Landlord
10th Oct 2024 (14 weeks ago)
J turner
Brilliant letting agent been in 3 different houses all kept upto a high standard if you want a house share like myself don’t think twice about moving into one... Read more
Landlord
10th Oct 2024 (14 weeks ago)
D Jones
My dealings with Bespoke have been positive from the beginning. Dealing with Molly and Emily has been a pleasure. Emily is very proactive and deals with any requests very efficiently. I would without doubt recommend this company. ????... Read more
11th Sep 2024 (18 weeks ago)
Diana
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The best Letting Agents, highly recommended and easy to sign up with. I am very satisfied with the service, communication, team and effort put into maintaining the property clean, secure and safe for all residents. Thank you very much for your hard work and good luck in the future!
?????... Read more
Landlord
6th May 2024 (8 mo. ago)
?????
The best Letting Agents in Doncaster, highly recommended and easy to sign up with.
I have rented accommodation from Bespoke Lettings for 6+ months and I am very satisfied with the service, communication, team and effort put into maintaining the property clean, secure and safe for all residents.
I will definitely consider renting from Bespoke again in future as they are the best!
Thank you very much for your hard work and good luck in the future!
?????... Read more
Tenant
18th Mar 2024 (9 mo. ago)
James
A wonderful experience, An awesome letting agency best one I have ever experienced.
Special thanks to Molly who has helped me a lot .
Wish they had branches in London too...... Read more
Landlord
5th Mar 2024 (10 mo. ago)
B Gee
Stay clear , as of other reviews on this , moved out 2 year ago and now out the blue trying to claim back another tennents fees from me 2 years later and sending court letters and threatening emails and trying to charge me 2k for someone else’s rent and him smoking in his room ????... Read more
Tenant
11th Feb 2024 (11 mo. ago)
Z Alley
Enjoyed a 6 month tenancy with Bespoke having just moved from South Africa.
Everything was managed effectively online and overall a very good experience with Natalie.
Any issues as an when they arose were dealt with quick and efficiently by the team.
Be sure to give them a try in the area - you will not regret it.... Read more
Tenant
7th Feb 2024 (11 mo. ago)
K Woolrich
Never seen a company so ignorant!!! They fill up websites full of spam with their rooms, then when you go to enquire about a room you don't hear back from them at all! Must have left about 10 voicemails asking them to call me back aswell as about 10 emails. No response at all.... Read more
Tenant
22nd Dec 2023 (1 year ago)
D Jones
0 star... Read more
28th Oct 2023 (1 year ago)
C Guerrero
From the moment we started talking they were incredibly helpful, accommodating, and genuinely nice. The experience I had with them while searching for a place to stay was great.
From the beginning they were committed to understanding my specific needs. They didn't try to push just any property on me, instead, they took the time to listen to my requirements and preferences.
Moreover, Molly, from the team at Bespoke Lettings was remarkable at adapting to my situation. She tailor their services to my needs. Whether I needed more information about a property, a video viewing, or questions and assistance with paperwork, she was there to assist. It's this flexibility that sets them apart from the rest.... Read more
29th Sep 2023 (1 year ago)
Luis
Can’t even reply they are the most ignorant company I have dealt with just read and ignore so clearly not bothered about letting anything... Read more
Landlord
23rd Sep 2023 (1 year ago)
J Wilson
Fab company - thanks for helping me. Would definitely recommend.... Read more
18th Aug 2023 (1 year ago)
S Wmeke
Great company would recommend... Read more
18th Aug 2023 (1 year ago)
Steve
Have been a tenant in the same property for over 5 years
Extremely professional staff who go the extra mile to help... Read more
Tenant
18th Aug 2023 (1 year ago)
E Schofield
Never had a problem, rented with these guys for for ages , communication always top notch, report a repair and kept up to date every step of the way. Any staff I have spoken to have been polite and courteous. Highly recommend. I love where I live and how well they maintain it . Thank you... Read more
Tenant
17th Aug 2023 (1 year ago)
S Chapman
Great company ????... Read more
17th Aug 2023 (1 year ago)
E Bud
Friendly and helpful staff. Would recommend... Read more
17th Aug 2023 (1 year ago)
D brown
Appalling experience. Seem very nice at first but we found them dishonest and they try to scam money out of you when you leave. My son was treat so bad that it went to court. The judge told my son he was very sorry that he had had to suffer this.
Reply to Bespoke letting below
It's a bit late to discuss, it's already been to court and you lost. You have our surname, how many times do you go to court, surely it wouldn't be hard to find unless this is regular behaviour for you.
Your an absolute disgrace, you should hang your head in shame. You never answered my phone calls or my emails and I wrote many times and you wouldn't give your governing body, so just look it up and I'm sure you will find me.... Read more
Tenant
2nd May 2023 (1 year ago)
veternum
They do not respect the law. After signing the contract, they do not reply to emails for repairs you wait months. They are not interested in anything and also they enter the rooms while you are away i had this situation when i didnt get any info about checking my room and someone just use key without knocking and enter my room can you imagine?. Dont take any rooms from them... Read more
Tenant
24th Apr 2023 (1 year ago)
K Webster
very unprofessional i wanted to book a viewing on 2 properties in the local area iv tried calling they never answer left messages still no response i submitted an interest form on the website still nothing back also sent two emails and long and behold no reply its been two weeks and nothing back stay away and dont waste your time or give them your hard earnt money they are not worth it... Read more
3rd Mar 2023 (1 year ago)
C G
Never answer the phone must be fake adverts on the website... Read more
1st Mar 2023 (1 year ago)
P bond
????... Read more
31st Jan 2023 (1 year ago)
P limon
Traumatising experience. Seem very nice at first but liars and as a student scammed me out of £300+ . They confirmed I had left the property clean only to back track and charge me for cleaning expenses and sent an agency to harass me and send me letters. As I was a student at the time I really didn’t have time or interest to take them to court, though I wish I had. They don’t do anything about racist and abusive housemates either, even if you provide evidence.... Read more
Tenant
23rd Jan 2023 (1 year ago)
X 24
It's a scam agency. You are okay with them. And after moving out. They then make up fictional stories and submit false information to the court about you. Just to extort money from you.... Read more
Tenant
18th Jan 2023 (1 year ago)
A Cheetham
Tried to get a viewing but very ignorant. Called multiple times & no answer and text with availability but no response. You would think that they don't want anyone renting their rooms... Read more
12th Dec 2022 (2 years ago)
Absolutely appalling agency. They don't deserve even one star. Beware when letting from them. After leaving the property they decided 6 months later to send me a ridiculous bill for damage to the property by a group of thugs that I didn't even know and after going to court the judge said how sorry he was that I'd had to experience this. They seem nice at first but come across very dishonest.... Read more
Tenant
19th Oct 2022 (2 years ago)
L Laimite
Beskope he is a scammer - He puts copied or cursed Pictures, from other internet links .And cheats money from people .please please .protect other people from his scam... Read more
4th Sep 2022 (2 years ago)
Robert
The properties are amazing on the adds and look fairly priced too.... Read more
31st Aug 2022 (2 years ago)
J (Twat-Nav)
Absolutely disgraceful! They've given themselves a 5-star. Between 20 and 30 phone calls were made without an answer or a response to messages left. I think these are part of a dodgy network of landlords because apparently they pass some of the work on but I just think they are a just a fraud, what reputable company would pass work on if they can quite clearly handle it themselves? and if that is not the case why do they keep flooding websites with their adverts??? The only people to give them a 5-star rating either people that work for them.... Read more
Landlord
18th Jan 2022 (2 years ago)
M Jones
Great Company to do business with or rent a property from... Read more
1st Mar 2020 (4 years ago)